**Please post here if you're having issues with the Collections menu.
Use the format below:**
Issue:
Item Name:
Screenshot/Video:```#[ARCHIVED] Update 11 - Collections Issues
blazing maple
ionic wolf
Platform switch
Issue cannot scroll thru anything in the collections tab
dark haven
Platform ps5
Cannot scroll through any of the stuff in the collections menu
pliant carbon
Platform: Xbox Series S
Unable to scroll through collections menu
limber spindle
Xbox one, cannot scroll through characters menu. Eventually the food items would allow it to go but characters never did.
vital aspen
Platform: Switch
Issue: In Mulan's realm, there are 3 green chests.
I got a weapon rack, a water basin and another item I can't remember, but nothing appears in my collection... None of these new items
fathom bloom
Platform: Switch
Issue: Time Bending Delaying Collection
So I noticed with the new update they shrank the size of the time bending orbs unless you have the staff out. But when I go to actually collect the time bending stuff I notice it takes forever to actually open the portals and it didn’t used to do that. I’m pressing the button as fast as I can and it shrinks back down to like stage 1 of the portal almost immediately.
tame wadi
Platform: Switch
Issue: cannoy scroll through collections menu
quasi burrow
Platform: Xbox
Can’t scroll down through anything on menu items
earnest mountain
platform: ps5
Cannot scroll through collections
eager tiger
Platform: Switch Cannot scroll through Collections but a work around is pressing left 5 times for cursor to appear, then it works.
digital loom
Furniture collected in Mulans realm did not show up in collection or inventory.
royal veldt
Switch:
Can't scroll through collections menu
bleak sun
Issue: not able to move cursor. Somehow seems to be stuck when I open the collections menu
Furniture Item Name:
Screenshot/Video:```
low rose
Switch
Issue cannot scroll thru anything the collections tab
solemn knoll
Switch
Scrolling doesn’t work
Trying to access my characters to change skins or see favorite items, cannot scroll or select any characters. None of the collections menus are functional.
inner herald
Platform: PC
Issue: cannot scroll through collections using by Xbox controller. It only works if I use my mouse
gray bramble
Platform: Switch
Issue : I received the weapon rack and the water basin in bags but they don't appear in Mulan's collection at all.
lusty shadow
Platform: Switch Cannot scroll through Collections but a work around is pressin...
Yup, there is a workaround, but it is incredibly inconvenient.
Platform: Switch
Issue: Cannot immediately scroll through any collections
dapper ravine
platform: steamdeck issue: cannot scroll through collections. cannot do it with either buttons or touchscreen.
hearty bay
Platform Xbox one
Issue : can't collect my dreamlight in meanu
dusty vector
Platform:steam deck
Issue: cannot scroll through collections menu with touch screen or controller
north yacht
Won’t let me collect. This is on switch
tacit slate
Platform PS5
Can’t scroll through anything in any of the collections menus. It’s making the sound like it’s scrolling when I move it, but it’s not actually moving.
prime cave
Scrolling through the collections area is bugged 😬 I'm on XSX
cosmic hill
platform: xbox 1
issue: not able to scroll through any of the collections (memories, characters, etc.) unable to see fave items to help increase friendship
crimson current
Platform: PC
Issue: Weapon rack, water basin and table received, but not in collection menu and can't be ordered from Scrooge's shop.
Item Name: Weapons Rack, Large Wooden Tub, Elegant Mahogany Table
wraith wind
Platform PC Steam: Issue: Whenever I get star coins they are not adding to my overall star coins in my inventory.
fallen hedge
Platform: PC
I collected 3 green chests from Mulan world, one of them being (as an example) this weapon rack. I got the pouch, i opened it, and yet in my inventory its nowhere to be seen. I got all 3 of those items, I should have it here. It isnt here.
tropic basin
Platform: PC
I collected 3 green chests from Mulan world, one of them being (as ...
Platform: PC
Furniture weren't received after getting them from quest or loot bag.
sterile sandal
Platform: PC
I didn't get weapon rack after opening furniture pouch
honest mesa
A most unfortunate placement... It cannot be picked up here. [PC]
wraith wind
Platform PC/Steam Issue: When I collect star coins it does not add to my overall starcoin amount
graceful abyss
Platform: switch/Xbox
Issue: Weapon rack, water basin and table received, but not in collection menu and can't be ordered from Scrooge's shop.
Item Name: Weapons Rack, Large Wooden Tub, Elegant Mahogany Table
sullen oyster
Platform: Mac
Issue: Now that my game (at least on Mac) is stable again, I've been redecorating some areas in my Valley and I'm getting crafted Dreamlight Valley and Eternity Isle items added to my Collections that have been already crafted and placed for months.
I don't typically pay much attention to these things, but every crafted item I picked up pinged a notification. It's like at some point they had been removed and are now being tracked again?
solar wyvern
Xbox X can’t scroll through Collections tab.
gray bramble
Platform: Switch
Issue : Some items I won in Mulan's or Mushu's quests (theatre or Beast's test, for example) don't appear in my collection.
And there are other items from the beginning of the game like the Manor's floor that I possess but that doesn't appear in Cinderella's collection.
This is just an example of the so many items I possess but that I can't buy at Scrooge's shop because they don't appear in my collections.
Would you please fix that ?
Thank you in advance.
outer hollow
PLatform: PC
Issue: Modular Dragon Decorations don't show as crafted in the menu despite having crafted them.
vale fable
Platform: PC-Steam
Issue: The final percentage of the collection seem not accurate. I don't have all the items and not all the achievements complete and I have a 100%.
vale fable
Platform: PC-Steam
Issue: I had crafted the stone dragon, but it seem didn't saved in my crafting's collection.
Item Name: The modular dragon head, the modular dragon body, the modular dragon tail
digital loom
I can’t complete the feeling joyful duty for the event or the feeling accomplished. This cake has been stuck under here since day 1 and every other cake I find keeps giving me coins. I’m really hoping this isn’t the only cake that would spawn the memory. As many cakes as I have picked up I feel like it should’ve popped up by now, but hoping that’s not the case.
unreal lintel
My platform is PC/ Steam. My memory count for Dreamlight Valley says 24/27 but I only have two that are incomplete (the one that is completely missing and one piece left for the Inside Out event memory). It is not counting one of my completed memories. I believe it is one of the last two before the empty space of the memory I don't have yet.
upbeat goblet
**
Players that are experiencing stuck items for the Memory Mania event are encouraged to contact customer support for this issue https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/ **
plucky folio
Platform: PC. Issue: Collection clothing counting wrong. My game says 39/46. Someone else's game is 44/47. So my game is missing one item in the count.
tender lynx
Issue: unable to scroll or look at specific items in collections menu, however it does fix itself if I quit the game and restart it. Only happens after an hour or two of game play. ```
sand timber
Platform: Playstation
Issue: unable to scroll or look through items in the Collections menu.
kind spoke
Platform: Steam
Issue: The entire rest of the Mulan items from this week's premiums store went into the correct collection....except this one. Toy Story? Really?
Also, Premium Store items are still counting after well over a year of being told they wouldn't be, from day one.
Also also, walls and floors still aren't being properly tracked in collections.
Also also also, there's more than a handful of other items that are still being tracked in the wrong collections after...almost 2 years.
vale fable
Platform: PC-Steam
Issue: I bought in the premium shop the Reflections of China bundle. A item of the bundle don't place in the correct collection.
Item Name: Reflection of China floor
vale fable
Platform: PC-Steam
1.Issue: The collection of clothing of Oswald the lucky have place in the Dreamlight valley and not in the Isle of eternity.
Items names: 3D glasses, oswaldian black and white fedora, oswaldian fedora, oswaldian pencil, oswaldian zoot suit, trolley conductor hat 2.Issue : I have the oswaldian pencil, but it's not had in my clothing's collection. Item name : oswaldian pencil
vale fable
Platform: PC-Steam
Issue: I think the regal accent chair and the regal curvy couch had place in the wrong collection. At this moment, they are place in the « other » collection of the dreamlight valley, but they are fit so well with the rest of Oswald, the lucky rabbit collection in the Isle of eternity. It's must be a mistake.
Item Name: regal accent chair and regal curvy couch
vale fable
Platform: PC-Steam
- Issue: I think the dreamlight valley's furniture collections is incomplet, if I compare to the asthetic dreamlight valley's clothings collection. The items are place in the « Other » collections, but I think they should be in the dreamlight valley's furniture collections. It's must be a mistake.
Items names: celebration balloon cluster, celebration balloon arch, ground fountain tile. 2. Issue : I think the dreamlight valley's furniture collections have somes items should be place in the « general » collections. Items names : blue diving suit, red diving suit, yellow diving suit, snorkel mask, snorkel mask headband.
vale fable
Platform: PC-Steam
- Issue: I think the dreamlight valley's clothing collection is incomplet. I think the dreamlight magicband by this name should be in the dreamlight valley's clothing collection and not in the Disney's clothing collection.
Item name: dreamlight magicband 2. Issue : I think the dreamlight valley's clothing collection is incomplet. The dreamlight umbrella don't appear in the dreamlight valley's clothing collection. Item name : dreamlight umbrella
vale fable
Platform: PC-Steam
Issue: Some items should be in the Aladdin's clothing collection, but they are misplace in the « general » collections.
Items names: Abu character backpack, Aladdin magic band, cave of wonders Spirit Jersey, Jasmine ear headband
vale fable
Platform: PC-Steam
Issue: Some items should be in the Toy story's clothing collection, but they are misplace in the « general » collections.
Items names: Bo Peep ear headband, alien ear headband, Pixar ball ears headband, Toy story magic band, alien character backpack and Woody ear headband
vale fable
Platform: PC-Steam
Issue: The Gaston's shipwreck don't be add in the Beauty and the beast Isle of eternity's furniture collection.
Item name: Gaston's shipwreck
vale fable
Platform: PC-Steam
Issue: Some items are placed in the « other » isle of eternity furniture collection, but I think them place should be in the Aladdin's isle of eternity furniture collection.
Items names: giant hourglass, green cobra statue, orange cobra statue, purple cobra statue, red cobra statue and yellow cobra statue.
vale fable
Platform: PC-Steam
Issue: The wallpaper painted tower wall is placed in the « other » furniture collection, but it's a wallpaper of the Rapunzel's furniture collection.
Item name: painted tower wall
vale fable
Platform: PC-Steam
Issue: This two items are placed in the « other » furniture collection. I think them place should be in The little mermaid furniture's collection.
Items names: chandelier of the deep and octopus table
vale fable
Platform: PC -Steam
Issue: The gray winter gala trousers is placed in the Mickey & friends clothing's collection. The rest of the gray winter gala bundle are placed in the « General » clothing's collection. I think it's should be more logical to take all the bundle together in one collection.
Item name: gray winter gala trousers
vale fable
Platform: PC-Steam
- Issue: The jade necklace is placed in the « general » clothing collection. I think it should be in the Mulan's clothing collection with the carved jade bracelet like a pair.
Item name: jade necklace 2. Issue: The incense lantern, the training weights and the ornate hand fan aren't placed in the Mulan's clothing collection. Items names: incense lantern, training weights and ornate hand fan
vale fable
Platform: PC-Steam
Issue: I think this items are misplaced in the « general » clothing collection because I think them design fit more in the dreamlight's clothing collection.
Items names: dreamlight armor, gold dreamlight signet rings, platinum dreamlight signet rings, silver dreamlight signet rings and golden castle spirit jersey.
snow thorn
iPhone
I can’t complete the M.U.S.H.U program quest because I delete old furniture instead destroy it with axe and now I don’t have old furniture and I can’t complete quest
vale fable
Platform: PC- Steam
Issue: I think this items are misplaced in the « general » clothing collection because I think them design fit more in the Disney's clothing collection.
Items names: white Mickey ears, white Minnie ears, basic Mickey hat, white house of dreams t-shirt, yellow house of dreams t-shirt, green good-to-be-bad t-shirt, and purple good-to-be-bad t-shirt.
vale fable
Platform: PC-Steam
Issue: I think this item is misplaced in the « general » clothing collection because I think them design fit more in the Mickey & friends clothing collection.
Item name: fancy raincoat
vale fable
Platform: PC-Steam
Issue: I think this items are misplaced in the « general » clothing collection because I think them design fit more in the pirates of the Caribbean's clothing collection.
Items names: brown pirate captain's longcoat, red Pirate captain's longcoat, commodore's powdered curls, dark brown pirate's tricorn hat, gold treasure medallion and pirate's tricorn hat.
vale fable
Platform: PC-Steam
Issue: I think this items are misplaced in the Frozen's clothing collection because I think them design fit more in the « general » clothing collection.
Items names: snow boots, black snow gloves, black winter jacket, gray snow gloves, purple winter jacket, red snow gloves and red winter jacket.
vale fable
Platform: PC-Steam
Issue: Those dress were during a certain time in the Beauty and the beast's clothing collection. They make a cute outfit with the intricate golden floral heels and the intricate pink floral heels who stay in the Beauty and the beast's clothing collection. Now the dress are placed in the « general » clothing collection. I think the dress should be return in the Beauty and the beast's clothing collection.
Items names: golden floral gown and white and pink floral gown
vale fable
Platform: PC-Steam
Issue: This outfit is placed in the « general » clothing collection in the Dreamlight valley, but we receive it when we bought the isle of eternity DLC. I think it should be place in the isle of eternity's clothing collection.
Item name: gilded royalty outfit
vale fable
Platform: PC-Steam
Issue: Those t-shirts were during a certain time in the Wall-E's clothing collection. Now they are placed in the « general » clothing collection. I think they should be return in the Wall-E's clothing collection.
Items names: pink retro buy n large t-shirt and yellow retro buy n large t-shirt
vale fable
Platform: PC-Steam
Issue: I think this items are misplaced in the « general » clothing collection because I think them design fit more in the Disney fairies clothing collection or in Peter Pan's clothing collection.
Items names: pink pixie dust crop top and green pixie dust crop top
kind spoke
Platform: Steam
Issue: Blue junk boat only has purple tag instead of blue
vale fable
Platform: PC-Steam
Issue: Those items aren't placed in a collection. I suggest to put them in the « general » clothing collection.
Items names: fancy snowflake gift bag, winter gala gift bag, wintery tree gift bag and wicker sweetheart basket.
hollow oak
Platform: PC
Issue: The achievement is glitched and not allowing completion progress - it remains like that no matter how many times I click it.
Screenshot/Video:
vale fable
Platform: PC-Steam
Issue: This item is placed in the « other » furniture collection. I suggest to put it in the Monster inc. furniture collection, because I think this design fit more in this collection.
Item name: cluster of funky doors wallpaper
kind spoke
Platform: all, as this is not platform specific
Issue: Wallpapers and flooring are not consistently added to the collections tab. If they were obtained prior to update 5, they are not counted - even if they were part of the founder's packs and friendship/level up.
After the red dot and walls/floors being added more consistently, you could buy them even if you owned them and add them to your collection. However, once Scrooge got a dedicated space for them in a recent update, they only showed up if you didn't own them, leaving us with a lot of holes in our floors/walls collection because we could no longer buy "extra".
As well, many things aren't tagged with the right universe. Most recent example: the Reflection of China Bundle - everything was tagged with Mulan, as it should have been, except for the floor which is tagged...Toy Story. This makes no sense.
There's also a lot of things that are tagged as star path that were actually premium shop and vice versa. A tagging system isn't helpful if it's not correct.
unreal lintel
Platform: PC
Issue: have all Dreamlight Valley memories but count says 26/27