**Please post here if any Items or Houses have disappeared.
Use the format below:**
Issue:
Item/House Name:
Screenshot/Video:```#[ARCHIVED] Update 11 - Items Disappearing
naive mesa
delicate tree
Platform: Pc/Steam
Issue: I got an Large wooden tub from the chest in Mulans realm, but its nowhere to be found. It didnt register as a new item (the red dot in the menu) and its not in my collections.
Item name: Large Wooden Tub (i think that was it)
EDIT: this happened also with the item Weapon Rack and Elegant Mahogany Table (got them in the Mulan realm also)
snow hull
Platform: Pc/Microsoft Store
Issue: Items in chests and furniture pouches disappear and don't register as new items. I didn't even get a chance to see what the items were the pop up was gone so fast. So far this has happened with today's dreamsnap reward chest and a furniture pouch in the Mulan realm.
nova hull
Platform: Steam/PC
Issue: 2 of 5 popcorn buckets are missing. I collected all five. The Mickey and Stitch buckets have disappeared from where I displayed them, and are not anywhere in inventory.
Pic: (I didn't know what else to show. The blank spaces are where they were placed before and I did not remove them.) Thanks!
velvet valley
Steam/pc items collected from chests in Mulans realm not registers in the furniture collection menu
thorny breach
Platform: Switch
ALL of my bordered asphalt is gone after update. It’s also not in my inventory. My inventory only shows about 3 tiles of bordered asphalt. I had a bunch of it placed so it’s just flat out been removed meaning I just lost of bunch of resources that were required to make that pathing. First picture is what it looked like before update. 2nd picture is after update.
strange comet
Platform: X-box/PC
Issue: The items that I got out of chests in Mulans realm aren't appearing in my collection.
spark hinge
Platform: Xbox One
Issue: Portions of the brick pathway I placed in the courtyard of Eternity Isle are turning invisible. Restarting the console doesn't solve glitch. For some reason it is in only that area of Eternity Isle. All my other pathways are not affected.
lusty notch
Switch
Items did not appear when placing Ancient Pathway. At first they appeared as placed but when I went back to add more they were there but invisible.
vivid venture
Platform: PS5
Issue: Opened a clothing bag (reward from vine explosion golden chest) and received a Minnie headband (White ears with black bow & white polka dots)
I was shown the screen with the item on my character + option to equip, but the item is not in my wardrobe but IS in my collections
craggy ravine
Plattform: Switch/ Nintendo
Issue: when I collected moonstones from the starpath I had 3100 moonstones, went to buy the figaro bundle, it wasn't red marked so it also indicated I have enough moonstones. Went to buy it, it says I have not enough moonstones. Reload my game to find I now only have 2600 moonstones, so 500 just gone.
stuck valve
Platform: ps4
Issue: Riley’s Envy bunny I got but isn’t showing my in my companion list
Item Name: Envy bunny
bronze plaza
Platform: PlayStation 5
Issue: Have the Cozy Edition of the game which I bought brand new on disk, didn't play it for a month and decided to get on to look at new update and all Cozy edition items are no longer there.
Item/house name : 5 Raccoon companion skins, Cheshire cat sweater, cottage house style
inner bloom
Platform: Switch
Issue: The Confectionery disappears from view if you walk a little too far from it, causing the area to look blank.
Item/House Name: “The Confectionery”
Screenshot/Video:
slow saffron
Platform: xbox gamepass
Issue: time bending orbs use to be small, now they're completely gone from the valley for me.
Item: time bending orbs around valley.
boreal cliff
Platform - PC
Issue - opening green boxes they disappear but my character cannot walk through the area the box just was. As if it's still there.
pearl coral
Platform: XBOX
I went to open a green chest and the item inside disappeared immediately. I got coins from some forgetting and the chest didn't appear after I collected them all.
haughty rain
Platform: Apple Arcade
When the camera hit an item in furniture mode, it didn’t go invisible but rather it disappeared completely, including from my inventory
nimble citrus
Platform PS5
The skull decor piece before update had been showing invisible when using the camera but now from when place immediately shows as invisible.
tribal hatch
Platform: xbox
Issue: I placed the item in my Plaza in my Valley. I removed it to place it on Eternity Isle, and it disappeared from my inventory.
Item/House Name: Stone Temple Dragon (Mushu quest item)
Screenshot/Video: N/A
flat notch
Platform: xbox gamepass
Issue: time bending orbs use to be small, now they're co...
This has happened to me too
Platform pc
drowsy moon
`Platform: Switch
Issue: One of my firewood has just disappeared from the time I spoke to Mishu to the time I walked over to the kiln
Item/House Name: Firewood
wanton fern
Platform: switch
Issue: paths vanishing on eternity isle. Large chunks of area look like the path has been removed, but going into furniture mode reveals that it is still there, just invisible.
Item name: brick road with border
soft atlas
Platform: Switch Issue: after the Mulan update and the trolley tracks were fixed, items disappeared and the now the landing strip is GONE, no where to be found. It was key part of a design. Was it removed and or why?
muted lily
Platform: Arcade
Issue: Mushu large dragon statue disappeared from the game entirely after trying to move it
vivid olive
Platform: Switch ...
Also happened on PC (Steam)
winged atlas
Platform: Switch
Issue: Paths in eternity isle disappear after being placed
Item/House Name: all paths
cerulean parcel
Platform: PC
Issue: paths in eternity isle disappear
vivid olive
Platform: PC/Steam
Issue: paths disappearing
See image attached for example.
still wedge
Platform: PC/Xbox Live Account
Issue: Cozy Fire Pit missing from inventory/storage so unable to complete Rapunzel’s Glowing Up quest & progress forward
Item/House Name: Cozy Fire Pit
Screenshot/Video:
runic sonnet
Platform: Xbox
Issue: When I go into the crafting table to craft any of the rectangle flower displays, they're gone. I can look in my collections and still see that I should have them and the ability to craft them but the crafting table menu for furniture is losing my items.
(Video for reference)
All but the Cactus Rectangle Flower displays are gone from my crafting table furniture menu.
craggy wagon
Platform: Switch, my pathway keeps disappearing in patches up in the ruins of eternity isle. I’ve placed the entire area with the natural rock path with border, but everyday it’s gone, and leaves patches on the ground .
austere dome
Platform: Switch
Issue: trying to place the mini chairs we made for mushus quest by his house (after the fact) and theyre invisible. I thought i just couldnt see in furniture mode but they are not there when i walk around the area. I went back into furniture mode to pick them up but they are gone. Theres nothing to click where i put them. So im down 2 chairs now.
stiff narwhal
platform: pc/STEAM
Since Mulan Update.
The pathing I placed down on the upper level of the docks in Eternity Island doesn't show. Coding clearly recognises it's there but only about 25% renders in gameplay. I have used 2 types of pathing in the area and it is effecting both. I attached a screen shot of furniture mode to show that it does recognise that pathing is supposed to be there. Resolution and settings are on max (raising and lowering does not change this).
rich igloo
pc
jungle house using as spare house back/middle door
So my door disappeared completely i walked in turned around to exit and the door was just gone
-sorry for a lot of pauses in the game as i was coming to discord for help just up and vanished
steady prawn
This keeps disappearing from my storage. I got it in Scrooges shop once, tried to order more & it wouldn't let me said invalid item. Found it again a few weeks ago & its gone again. I can't order it because it thinks I never had it
austere dome
Platform: switch
On the expansion, the trolly landing item with the flares has disappeared. I had it placed by oswalds house after the quest was done and its been there all this time until the other day.
Also I still cant place the mini chairs from mushus quest after.
woven elbow
Platform: PC
Issue: I got the tiny chairs awhile back. Decided to use them in my dreamsnap today (INSIDE my main house) and when placed they disappear. That’s not the worse part… you cannot hover over them to pick them back up. So they are just there and invisible and when I try to put another item down I can’t, because there are just red squares. I don’t even want the item!!! Just let me delete them 😭😭. Can’t continue with my dreamsnap because that whole area is red when I try to decorate.
Item/House Name: Tiny Chairs
cold night
Platform: PC
Issue: Tiny Chairs have been hidden since I placed them in valley. unable to decorate around them. unable to pick up.