**Please post here if you're having issues with Controls or Devices.
Use the format below:**
Issue: (Include Device Details)
Screenshot/Video:```#[ARCHIVED] Update 11 - Controls & Device Issues
livid canopy
fringe flint
Platform: Steam.
Issue: Xbox Elite Series 2 Core Wireless Controller does not work via steam using default settings under’Controller’ settings (When right clicking the game in your steam library and selecting properties > controller).
fringe flint
Platform: Steam.
Issue: Xbox Elite Series 2 Core Wireless Controller Does not work via Steam on PC with default settings. As you can see in my second video below, Steam Input must be enabled for it to work.
clear wraith
Issue: in collections I can click on the place I want to go, but I can’t move over to scroll through my options. For example, in the character menu when I try to scroll over, it doesn’t work and all I see is bell beast and fairy godmother I can’t scroll down to see any of the other villagers or even go over to click on one of the villagers
stiff grove
Platform:Xbox Series X
Issue: unable to scroll through any of the collection tabs. Can open them but unable to scroll through all the items such as characters, ingredients, fish etc.
sonic veldt
Platform: Switch
Issue: The game doesn’t fully register when I toggle left or right with the left joystick. Normally I’d chalk this up to being an issue with the joystick itself but this has only been a problem since the most recent update.
marble pagoda
Platform: PC through Xbox App (Windows 11 PC with 3060ti and 5th Gen Ryzen 9)
Issue: Controller input not working as expected, game is grabbing "ghost" input from keyboard/mouse even when unplugged. Renders game unplayable. You are able to get into the game and on the world map, but opening the menu/inventory does not work every time. Controller sensitivity is also extremely high for the camera.
A video is attached.
round lake
Is anyone else having trouble with their A button to select buying things from goofys stall for one of mulan’s quests? It seems to be working fine for a little bit then it stops working all together for every thing.. like I can buy a few items and then it won’t let me select anything even to save the game? I’ve played other games and the A button works just fine.. like it’s weird cause it will work to talk to villagers but won’t work to select things at the stall or to save
dire cove
Platform: PC (game purchased from Microsoft store)
Issue: I reported last update that controller mode doesn't work. It's still not working with this update. I play on ROG Ally and when I connect to TV and try to play with controller it doesn't work.
noble swan
Platform: PC - Xbox app (Windows 11 - i9-11980hk - RTX 3080)
Issue: Controller input not working as expected, game is grabbing "ghost" input from keyboard/mouse even when unplugged. Controller camera sensitivity is extremely high and changing the sensitivity in the menu has no effect.
EDIT: my issue was being caused by something that was accidentally enabled on my PC. Disabling the Steam input desktop configuration fixed this issue.
livid widget
Platform: PC, Steam. Windows 11 Home. Newer HP Victus gaming laptop. Character continues to walk almost every time I start. Sometimes will stop after I've pressed movement keys multiple times, but not always. Sometimes, map pops up during this issue even when I have not pressed M or esc.
dapper scarab
Platform: pc using game pass
Using Xbox controller
Tool wheel not working using controller. It has been intermittent before but it is persistent now. I can use the keyboard to select the tool then the controller can operate it but there is no response at all when trying to pull up tool wheel with trigger. Have checked my controller on game pad tester and it is operating fine
molten apex
Platform: Switch
Issue: Have to load the game twice in order to get mail / dreamsnap results.
This has been months and months of this - I believe it started after the Monsters Inc update. please fix it. Every Wednesday I have to fully load into the game, then close it and load again in order to get DreamSnaps results to show up.
I’ve seen other players having to do this as well, so it’s definitely not just me. I know it occurs on PC and Switch for sure, can’t speak for the other platforms.
ripe briar
Platform: Xbox PC App
Issue: using a wired/wireless 8BitDo controller (modelled and functions like an Xbox controller). When I load the game with the controller connected (I've tried both wired and wireless) none of the buttons or controller movements are recognized, but the UI changes from the PC interface to the Console interface. I'm unsure why this is happening, as this controller works with other games on the Xbox app, as well as Steam games. I currently have the most recent update for this game.
Screenshot/Video:```
proud minnow
Platform: PC with XBox Controller App
Issue: A suggestion rather than a bug or issue, a big QOL improvement for those using a controller would be to allow the bumpers (which are currently unmapped/unused) to scroll through tools as an alternative to bringing up the tool menu. It would speed up the flow of the game quite a bit when one has to go back and forth between different tools with any frequency.
ionic acorn
Platform: iPad 9th generation
Issue: will not start and gives an error that the device is not compatible with the game when it should be compatible. Restarted ipad, deleted and redownloaded game, still giving same issue. Ipad is up to date on ios as well.
terse ember
Platform: Switch
Issue: When trying to sort inventory with the controller, sometimes the "selector" highlight disappears and you can't eat food, move something o do anything except switch between inventory, furniture mode and wardrobe. Restarting the game resolves this, but it does happen regularly.