[ARCHIVED] Update 11 - Can't Pick Up Items | Disney Dreamlight Valley | Page 1

deep cosmos Jun 26, 2024, 8:29 AM

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**Please post here if you're having issues related to Picking Up items.

Use the format below:**

Issue:
Item Name:
Screenshot/Video:```

deep cosmos Jun 26, 2024, 8:29 AM

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deep cosmos **Please post here if you're having issues related to Picking Up items. Use the...

fossil zodiac Jun 26, 2024, 7:27 PM

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Platform: PC (Steam)
Issue: It's been three updates and I still can't pick up this mist orb in Moana's realm.
Item Name: Mist Orb
Screenshot/Video:

deep charm Jun 26, 2024, 7:35 PM

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Platform: PC
Issue: I can't pick up smaller items from the flower table from Bonnie's toy set. I can pick up objects that are a little bit higher than the bowls but not anything small
Item Name: Flower Play Table
Screenshot/Video:

dark quarry Jun 26, 2024, 7:57 PM

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Platform: PC/ steam
Issue: unable to pick up cake for event in ratatouille realm
Item name: cake

faint viper Jun 26, 2024, 8:14 PM

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Platform: Switch
Issue: Can’t pick up hockey gear in Goofy’s house

fluid zephyr Jun 26, 2024, 8:20 PM

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Platform: ps5
Issue: the furniture mode camera/curser is a bad design and doesn’t allow me to get an angle to pick items up. Please put it back

karmic vault Jun 26, 2024, 10:43 PM

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Platform: PC
Issue: Cant pick up the memory item, only option is to leave the store
Item Name: Trophy

uncut gale Jun 26, 2024, 10:52 PM

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Issue:can’t grab orb of remebrance 
Item Name:orb of remebrance 
Screenshot/Video:```

carmine oracle Jun 26, 2024, 11:28 PM

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Platform: Switch
Issue: can't pick up the trophy because it's directly under the rope in an off-limits area

west plover Jun 27, 2024, 12:14 AM

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event already off to a good start

toxic yarrow Jun 27, 2024, 12:18 AM

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Platform: X-box/PC
Issue: Can't pick up trophy in the castle as it's just on the other side if the rope.

mild mango Jun 27, 2024, 12:59 PM

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Platform: PC Steam
Issue: Items are still getting stuck behind terrain in the realms.

abstract musk Jun 27, 2024, 1:22 PM

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cant pick up the inside out item in the castle. playing on PC

indigo badge Jun 27, 2024, 2:30 PM

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abstract musk cant pick up the inside out item in the castle. playing on PC

Platform: Xbox
Issue: same as this screenshot, only my trophy is in the potted plant between Beauty's door and Mulan's
Item Name: Inside Out 2 trophy
Screenshot/Video: see above for similar

fossil zodiac Jun 27, 2024, 4:29 PM

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Platform: PC (Steam)
Issue: I can't pick up this cake in Remy's realm. It's stuck in the counter
Item Name: Inside Out 2 birthday cake
Screenshot/Video:

hollow flare Jun 27, 2024, 6:32 PM

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Platform: ps5
Issue: a 1 and a half still waiting on picking up these book from the dream castle secret room,there stuck in my house in floor 3 right room.

barren finch Jun 28, 2024, 1:15 AM

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Please send help, can't pick it up.

barren finch Jun 28, 2024, 2:15 AM

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I have a cake stuck too. Please fix these so we can get the companions.

clever thicket Jun 28, 2024, 2:18 AM

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faint viper Platform: Switch Issue: Can’t pick up hockey gear in Goofy’s house

Same

cold coyote Jun 28, 2024, 3:42 AM

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Platform: PC
Issue: Can’t pick up hockey gear in Goofy’s house
Item Name: Inside Out 2 hockey gear

umbral lake Jun 28, 2024, 4:19 AM

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Platform: Switch
Issue: can't pick up hockey trophy in Scrooge's shop. It's right in the exit square.
Item name: Inside out 2 hockey trophy
Screenshot:

toxic sphinx Jun 28, 2024, 9:20 AM

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Platform: ps5
Issue: can not pick up hockey gear between lamp and crafting table in Goofy’s house.
Item name: inside out 2 hockey gear

undone imp Jun 28, 2024, 1:18 PM

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Platform: Xbox
Issue: Memory Mania Event, can not pick up trophy in castle

frozen kelp Jun 28, 2024, 2:54 PM

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Platform: Switch
Issue: previously reported, but I had these books from an -old- Merlin quest that I pulled out of storage and was going to try to use for decor. I can move them in furniture mode, but can’t delete them, and in live mode, I cannot pick them up. They take up space, aren’t needed, and need to be removed from the game

broken torrent Jun 28, 2024, 3:08 PM

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toxic yarrow Platform: X-box/PC Issue: Can't pick up trophy in the castle as it's just on the...

i’m having the same problem but on the switch

cobalt niche Jun 28, 2024, 3:33 PM

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dark quarry Platform: PC/ steam Issue: unable to pick up cake for event in ratatouille real...

This same issue happened to me on Switch

blissful ore Jun 28, 2024, 3:53 PM

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Switch: Cannot pickup this memory item in Goofy's house.

sonic pine Jun 28, 2024, 3:55 PM

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Platform switch can’t pick up trophy in Scrooge shop

pure schooner Jun 28, 2024, 3:55 PM

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Platform : PS4
Issue : I can’t pick this orb in Raiponce tower.
Item name : Mist orb

fast adder Jun 28, 2024, 4:37 PM

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Platform: Xbox
Issue: can’t remove a cake in the ratatouille realm as it’s stuck in a counter which has stopped any cakes spawning in other realms aswell
Item name: cake

atomic tree Jun 28, 2024, 6:03 PM

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Platform: PC
Issue: cannot pick up hockey gear in goofy's home due to obstruction
Item Name: Hockey Gear

cedar phoenix Jun 28, 2024, 6:56 PM

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**Please post here if you're having issues related to Picking Up items.

Use the format below:**

Issue:Unable to pick up trophy
Item Name: Hockey Trophy
Screenshot/Video:```

clever thicket Jun 28, 2024, 7:11 PM

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Platform: Apple Arcade
Issue: Unable to pick up hockey gear in Goofy’s house
Item Name: Hockey Gear

stray heart Jun 28, 2024, 7:59 PM

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Platform: pc xbox app
issue: a another day with stuck cake in remy realm 2 day in row

exotic mason Jun 28, 2024, 8:36 PM

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Platform: Xbox
Issue: Unable to pickup cake for the event in the Ratatouille realm
Item name: cake

mossy crater Jun 28, 2024, 8:39 PM

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Platform: Nintendo Switch
Issue: (Quest?) item right next to the exit in Scrooge's Shop. I can't move it, but I can't pick it up either. 😬
Screenshot/Video:

warm dragon Jun 28, 2024, 9:17 PM

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Platform: xbox
Issue: cant pick up trophy for memory challenge

wanton shore Jun 28, 2024, 9:28 PM

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Platform: Nintendo Switch
Issue: Can't pick up Hockey Gear inside Goofy's House due to obstruction, Inside out 2 Memory event
Item Name: Riley's Hockey Gear

fossil goblet Jun 28, 2024, 9:29 PM

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Platform: Xbox One
Issue: Memory Mania Event, cannot pick up hockey trophy in Dreamlight castle underneath velvet rope.
Item name: Inside Out 2 Hockey Trophy
Screenshot:

minor sun Jun 28, 2024, 10:05 PM

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Platform steam/steam deck

Issue: can't pick up trophy..stuck behind pillar in scrooge store.. I can get close to it and nothing when i try to pick it up...just sends me outside the doors when it press the button to exit store

Item: trophy
Pic:

fading dagger Jun 28, 2024, 10:26 PM

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Platform: Nintendo switch. Issue: memory mania event. Cant pick up trophy in dreamcastle...seems to be behind the rope slightly.

rn_image_picker_lib_temp_7a5979c7-4ec4-47e3-9c05-3a5d809fa8a1.jpg

wild phoenix Jun 28, 2024, 10:56 PM

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Platform: PC
Issue: Lasers and Crafts quest bugged after Oswald Cutscene
Item Name: Fire, Crates, Gems

After I got Oswald my Eve quest (Lasers & Crafts) got bugged. Its the quest were you have to take out the fire for Eve... I still had not finished it and when Oswald walked with me to the cave the fire was gone and now I cant continue with the Eve quest...

hoary ivy Jun 29, 2024, 12:48 AM

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Platform: Xbox series s
Issue: memory mania event
I am not able to get trophy because it's behind the rope in the castle. I've restarted game and it's still unattainable
Item name: inside out 2 riley's trophy

short jetty Jun 29, 2024, 1:40 AM

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Platform: PS5
Issue: can't pick up item
Item name: memory fragment
Screenshot:

rain plinth Jun 29, 2024, 4:08 AM

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Platform: Xbox
Issue: unable to pick up trophy in scrooge's shop for event.
Item name: inside out trophy

severe lagoon Jun 29, 2024, 4:15 AM

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I can't pick up a hockey trophy that's right by the door at Scrooge's shop.

willow cypress Jun 29, 2024, 11:01 AM

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Platform: switch
Issue: unable to pick up trophy in castle for event
Item name; inside out trophy

rn_image_picker_lib_temp_4319d568-9fd0-49d1-9d34-7b0aab5a1f74.jpg

leaden blade Jun 29, 2024, 3:22 PM

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karmic vault Platform: PC Issue: Cant pick up the memory item, only option is to leave the st...

Same issue on the Switch

normal rock Jun 29, 2024, 9:16 PM

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Hi new here, I'm having problem with cake stuck in wall in ratatouille realm. Is there anything I should do ?

abstract junco Jun 29, 2024, 9:35 PM

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Platform: apple Arcade
Item: jewel of time
Issue: Cannot pick up jewel of time

somber crescent Jun 29, 2024, 10:44 PM

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Platform: xbox
Issue: cant pick up item in goofys house. Blocked by furniture
Item Name: hockey equipment
Screenshot/Video:

rotund echo Jun 30, 2024, 11:13 AM

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Platform: Switch
Issue: Can't pick up the memory item, only option is to leave the store
Item Name: Trophy

bold cobalt Jun 30, 2024, 11:44 AM

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Platform: PC
Issue: Cant pick memory item in Moana Realm bcs hidden path dont work for me and in castle bcs stuck in pot
Item Name: Memory from event - cake and trophy

vivid pollen Jun 30, 2024, 1:55 PM

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Platform : Switch
Issue: trophy stuck in column in Scrooge 's store
Item name 🏆

cunning relic Jun 30, 2024, 2:02 PM

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Xbox. Can’t pick up trophy because it is the doorway to exit Scrooge’s

near sluice Jun 30, 2024, 3:19 PM

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Platform: PC
Issue: Cant pick memory item in Moana and Ratatouille Realms, one spawned in ocean, other under kicthen counter
Item Name: Memory from event - cake

sonic hamlet Jun 30, 2024, 5:28 PM

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Issue: Can't pick up hockey equipment in goofy's house, haven't had an issue anywhere else yet.

left bolt Jun 30, 2024, 7:41 PM

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Platform: PC
Issue: Cant reach item in Moana and Ratatouille Realms, spawn in ocean, one under counter.
Item Name: Memory Mania Cake

pure venture Jul 1, 2024, 1:15 AM

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umbral lake Platform: Switch Issue: can't pick up hockey trophy in Scrooge's shop. It's righ...

I have this exact one plus the hockey equipment stuck in Goofy's house. Platform ; PC

opal rapids Jul 1, 2024, 3:17 AM

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Platform:switch
Issue: cannot pick up coin in ratatouille realm for the event
Item name coin

fallow cypress Jul 1, 2024, 3:34 AM

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Platform: switch
Issue: can't pick up item in Goofys house for Inside out Event.
Item: Hockey equipment

radiant marten Jul 1, 2024, 5:24 AM

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Platform: PS4
Issue: can't pick up this orb in Scrooge's shop because it landed right at the exit

sinful cradle Jul 1, 2024, 11:04 AM

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Platform: Ps5
Issue: cant pick up item in goofy's house. Blocked by furniture
Item Name: hockey equipment
Screenshot/Video:

fresh roost Jul 1, 2024, 12:10 PM

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platform: windows pc (steam)
issue: trophy is too close to the exit in scrooges shop, so not possible to get it without leaving the shop instead
item name: trophy from inside out event
screenshot/video:

jagged kestrel Jul 1, 2024, 1:20 PM

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Platform: PC (Steam)
Issue Cant pick up item in Rapunzels Tower, Blocked by furniture
Item Name: Mist
Screenshot/Video:

leaden fiber Jul 1, 2024, 4:32 PM

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Platform: PC
Issue: Can't pick up memory item in Scrooge's store (inside pillar to left of door exit)
Item Name: Trophy
Screenshot/Video: Screenshot

obtuse blaze Jul 1, 2024, 4:35 PM

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Platform: Xbox Series X
Issue: Can't pick up the trophy in the castle
Item Name: Trophy
Screenshot/Video:

plain crypt Jul 1, 2024, 5:39 PM

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Platform: Pc Gamepass
Issue: Riley’s memory is stuck against the door. Can’t pick it up.

quasi abyss Jul 1, 2024, 8:16 PM

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Platform: PC (Steam)
Issue: Can't pick up the hockey equipment in Goofy's house for the Memory Mania event.
Item name: Hockey equipment

brisk jungle Jul 1, 2024, 8:39 PM

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Platform: PC
Issue: Cannot pick up memory item in Goofy's house.

mossy crater Jul 2, 2024, 7:58 PM

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Platform: Nintendo Switch
Issue: Can't pick up 2 baskets (I guess they're baskets?) from the Memory game in (spoiler I guess ahead) the realm of Moana. I can get quite close, but I can't actually pick them up. Pretty much the same thing with the trophy in Scrooge's

modern kindle Jul 2, 2024, 11:10 PM

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Platform: PC/Steam
Issue: One of the cakes for the Inside Out 2 event spawned inside some of the furniture in the Ratatouille realm and is unreachable. I waited until the next day to see if it would respawn but it's still there and I still can't get it.
Item Name: Cake for the Inside Out 2 event
Screenshot/Video:

quasi abyss Jul 3, 2024, 7:40 PM

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Platform: PC (Steam)
Issue: Can't pick up 3 birthday cakes in the Moana Realm from the Memory Mania event, since they spawned way out at sea...

cold galleon Jul 3, 2024, 10:09 PM

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Platform: PC (Steam)
Issue: Can't pick up multiple cakes because they keep spawning at sea 😡

unborn crescent Jul 3, 2024, 10:50 PM

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Platform: Switch
Issue: can’t pick up hockey items, spawned behind furniture you can’t walk around,
Item name: hockey equipment
Screenshot:

abstract junco Jul 4, 2024, 6:18 AM

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Platform: Apple Arcade
Item: orb of remembrance
Issue: cant pick it up despite all other memories being picked up.

primal vapor Jul 4, 2024, 1:05 PM

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Platform: PS5
Issue: can’t pick up hockey gear in Goofy’s house
Item name: hockey gear

wispy lagoon Jul 4, 2024, 4:48 PM

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Platform: switch
Issue: can't pick up event item
Item Name: cake from the inside out event
Screenshot/Video:

rn_image_picker_lib_temp_3637cf27-686c-4d3c-ac0f-6ca4af4febf5.jpg

dull rapids Jul 4, 2024, 5:52 PM

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Platform: PC Steam
Issue: cant pick up item in Ratatouille realm (blocked by furniture) and Moana's realm (spawned at sea).
Screenshot/Video:

alpine linden Jul 4, 2024, 6:27 PM

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Platform: Apple Arcade
Issue: 4 cakes spawning way out in the sea in Moana’s realm. I’m guessing there are only 4 cakes that spawn at any given time because I haven’t seen one in about 3 days now, which means I’m completely unable to progress.

tribal acorn Jul 4, 2024, 8:14 PM

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Platform: Switch
Issue: cake I can't get.
I haven't found any cakes in the others realms in 4 days now, just this one and im only missing one memory

hexed galleon Jul 4, 2024, 11:14 PM

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Platform: PlayStation 4
Issue: Mist Orb pickup
Unable to pickup mist orb in The Borderlands near the entrance to The Promenade on Eternity Isle

wooden delta Jul 5, 2024, 1:12 AM

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Switch:
Still can't pick these up. This issue hasn't been mentioned or working on a fix. I know many others have this issue too. Please fix it. Can't put on storage either

obsidian arrow Jul 5, 2024, 5:04 PM

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Xbox
Since the update I can not access items that were on the edges of areas. I have a garden in the wild that I wanted to move to the docks but I can’t get the cursor to move to the edge of the screen so I can pick up the ancient gardener.

misty lion Jul 5, 2024, 8:14 PM

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Platform: PC Steam and Nintendo Switch. Issue: In the Moana realm I can’t pick up two Inside Out memory cakes and one Mist because they’re out in the water. Items: 2 Memory Cakes and 1 Mist

misty lion Jul 5, 2024, 10:48 PM

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wanton sun Jul 6, 2024, 5:36 AM

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Platform: PC Steam
Issue: Still cannot pick up or move sand from Dazzle Beach. I reached out twice the previous update and it still hasnt been addressed. I'm unable to decorate at this point.

brave pelican Jul 6, 2024, 10:37 AM

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Platform: xbox
Issue: can't pick up hockey gear in goofys house

severe shale Jul 6, 2024, 1:13 PM

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Can’t pick up the cake in the Ratatouille Realm. Platform: Switch

lyric rune Jul 6, 2024, 3:54 PM

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Platform: Switch
Issue: I’ve got 3 cakes that have spawned in Moana’s ocean. I’ve got one more memory piece to unlock. I can still find one piece but I’m worried it’s going to spawn in the ocean or another unreachable area

zenith oriole Jul 6, 2024, 8:14 PM

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Platform: PC (Game Pass)
Issue: Can't pick up a memory item

gilded current Jul 6, 2024, 11:08 PM

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platform: ios arcade edition
issue: cannot pick up jewel of time
item name: jewel of time

earnest sundial Jul 7, 2024, 2:56 PM

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Platform: PC/ Steam
Issue: Can't pick up memory orb without entering the door in the Dream Castle. The memory orb is from the trophy item that's spawning during the Inside Out 2 event.
Item Name: Memory Orb. Trophy.

latent ruin Jul 8, 2024, 4:47 PM

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Platform: PC / Steam
Issue: All 4 cakes in Moana realm has spawned in the water where I can't reach it.
No spawns in Remy's realm, no spawns in Wall-e's realm for 5 days.

remote basin Jul 8, 2024, 4:55 PM

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Platform: Xbox
Issue: can’t pick up orb for sunlit plateau
Item: orb for pillar

shadow night Jul 8, 2024, 5:44 PM

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Platform: Xbox Series X and PC
Issue: The cakes in Moanas Realm spawn in the water and I'm not able to complete the event.

uncut gale Jul 9, 2024, 2:43 PM

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platform: ios arcade edition
issue: cannot pick up orb of remebrance when I am doing what left behind quest
item name: orb of remebrance

cursive holly Jul 9, 2024, 6:54 PM

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Platform : pc
issue: cakes from memory mania event spawn out off bounds, wont respawn and now cant complete the event and get the critter

bleak radish Jul 10, 2024, 2:11 PM

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** DreamLightDDV Players that are experiencing stuck items for the Memory Mania event are encouraged to contact customer support for this issue https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/ **

magic sage Jul 10, 2024, 2:55 PM

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Platform: PC/Steam
Issue: Mist orb stuck in Remy's Realm
Item Name: Mist orb
Picture/Video:

high hill Jul 11, 2024, 8:24 PM

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Platform:switch
Issue:can't reach
Item name: Hockey trophy

tidal pewter Jul 12, 2024, 5:59 AM

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Platform: Nintendo Switch
Issue: cannot pick up hockey equipment in Goofy's house.
Item Name: Hockey trophy
Screenshot/Video:

hexed galleon Jul 12, 2024, 10:21 PM

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Platform: PlayStation 4
Issue: Memorabilia pickup
Unable to pickup Inside Out Event Memorabilia in Scrooge's Shop near entrance/exit.

slow yew Jul 13, 2024, 1:35 PM

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Platform: PC / Steam
Issue: Can't pick up a box out of Frosted Heights. I put it down, and no matter the camera angle/height, it refused to budge. Won't highlight at all. I needed to crush it with Remy's house to make it go away.

violet surge Jul 13, 2024, 3:30 PM

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Platform: PC / Steam
Issue: Memorabilia pickup
Unable to pickup Inside Out Event Memorabilia in Scrooge's Shop near entrance/exit.

sonic pine Jul 13, 2024, 8:54 PM

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Mist got stuck
On switch

rugged compass Jul 18, 2024, 3:11 PM

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Platform: Switch
Issue: inside out event item is stuck in Scrooge’s entrance/exit
Item: inside out memory

modest spruce Jul 23, 2024, 2:38 PM

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I know the Inside Out event is technically over, but I have a hockey trophy stuck in this bush for about a week now, and I cannot grab it. It is in the castle, so I can't move the bush. It is the last one I need.... Does anyone know a solution?

zealous tapir Aug 6, 2024, 11:50 PM

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Platform: Playstation 4
Issue: Ever since the buttons update I have had this one stuck in scroiges store and even after the hot fix it did nothing! It's right in the spot where jt doesn't say "pick up" only "exit" so no matter what angle I try , my character just exits by accident. Seems like it's staying there by the looks of it.

wooden delta Aug 7, 2024, 6:57 AM

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PC/Switch:
Still can't pick up the books on my floor in my house. They are the books from Mickeys secret room, when we use to be able to pick them up still can't.

Also, this is a bioam issue didn't know where else to put it but on Eternity Isle there is SO many invisible walls all over Glittering Dunes. I try going to furniture mode, but nothing is there. I just keep bumping into them. They are in places invisible walls should not be.

limber terrace Aug 7, 2024, 5:14 PM

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Platform: PC (Steam)
Issue: A digging node in Eternity Isle cannot be removed. I've tried many times at every angle.
Item Name: Unknown
Screenshot/Video:

forest kindle Aug 17, 2024, 9:20 PM

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platform: Iphone
Issue: Cannot pick up the jewel of time

stoic cloud Aug 21, 2024, 2:46 AM

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Platform: PC (Steam)
Issue: Can't pick up coin that spawned from a memory (during Inside Out event) in Moana realm
Item Name: Coin from memory
Screenshot/Video:

stoic cloud Aug 21, 2024, 5:00 AM

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Platform: PC (Steam)
Issue: Can't pick up rock that spawned when I removed a rock cluster with the pickaxe in the Frozen realm (it is stuck under the big dark rock, see the video)
Item Name: Rock from rock cluster
Screenshot/Video:

#[ARCHIVED] Update 11 - Can't Pick Up Items