**Please post here if you’re having Multiplayer-related issues.
Use the format below:**
Issue:
Screenshot/Video:```#[ARCHIVED] Update 11 - Multiplayer Issues
candid fable
signal crest
Platform: Switch
Issue: Spinny wheel of death when I try to go into my husband’s store but I am in his store. He is on Xbox series X. Still spinning as I type
Screenshot/Video: attached.
tight dagger
Platform: ps5
Issue: my name's not Koreankittie ,it has turn into #0272 on many multiplayer functions ,only one it doesnt effect is my dreamsnap. had this issue for a couple of months now.
atomic maple
Platform: PS5
Issue: Spinning wheel and black screen when entering scrooges shop.
river tulip
Anyone else have someone see one item as something else in their valley? Also I would drop things down and that person would only see two out of the 10 items etc
wintry mist
Platform: X-Box PC
Issue: Was playing with someone and their game crashed. I was kicked out. I had just dropped off a bunch off stuff, and it is no longer in my storage nor in their Valley. So the stuff is in the Here and There now :') Just sad I can't give that stuff again!
Screenshot/Video: N/A
(#1255442804688289792 message)
smoky fiber
Plateform: Switch
Issue: Name’s Morgane, got a spinning of the infinite when I tried to access to the Scrooge’s Shop online with a another friend
Screenshot:
slim plover
Platform: Switch
Issue: Friend dropped off flowers to help me complete the balloon crafting starpath duty but it glitched and no flowers are where they were dropped nor in her bag. Please help where did the flowers go? I tried signing out and in again but nothing.
tribal ferry
Platform/Apple Xbox
Issue: droping items /trading not working
My friend drops items for me in my valley, but they do not show up for me. She does not have them in her inventory after she leaves. So they disappear for both of us 😦
manic vigilBOT
This channel is for reporting specific bugs and not a chat space. If you need assistance with the game, please head over to #dreamlight-help alternatively you can contact Gameloft support at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/
paper siren
Platform: Mac (not Arcade)
Issue: I played online with a friend and when he left and I closed the session and my inventory was not updating, it was showing I have space but it was actually full, I hit to Return to Title and then load the game again just to find out that my character design swapped with my friend's and I had to remake my character...
wintry rose
Platform: PC
Issue: pixel shards ant appearing after someone visit my valley it's happened 3 time's
dry axle
Platform: Apple Arcade
Issue: when a person joins the game and drops the items not all items show up. I’ve also had multiple instances where those items change to the items in my inventory
mystic warren
Platform: PS4
Issue: Any time I visit someone’s valley and they enter their shop, I get the black loading screen with the spinning wheel. Sometimes I hear music. But it never ends up loading and I have to close out. I’ve been told that my avatar appears in their shop on their screen, but I have no visibility.
warm valley
Platform: Mac OS
Issue: Unable to connect to online services after visiting.
Only happens after I have visited another valley, I am unable to connect to online services when I first click continue playing after making a visit. I have to quit to main menu, then return back to my game to fix it.
soft pollen
Platform: Nintendo Switch Lite / Mac
Issue: During a visit (switch lite user visiting mac user) when I dropped items, even though I saw though them leave my inventory, we never saw them on the floor & they were never able to pick them up. The game didn’t crash & there wasn’t any interruption. Are those resources just lost now?
cinder kayak
Platform: Switch
When trying to visit another player, right as I am arriving at their portal I get a "disconnected from server" error. Happened 3 times in a row after a new code and reboot.
gaunt osprey
PLATFORM: Xbox
ISSUE: I cannot have a specific friend of mine visit my valley. However I can visit her and I can receive visitors from other players.
soft pollen
Platform: Nintendo Switch Lite
Issue: During a visit when I picked up items, they were gone once I returned to my valley.
limber bluff
I can't visit Scrooge's shop on multi-player on either my Switch or PC.