[Archived] Update 10 - Scrooge's Shop Issues | Disney Dreamlight Valley | Page 1

misty zinc Apr 30, 2024, 4:19 PM

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**Please post here if you're having Scrooge's Shop related issues.

Use the format below:**

Issue:
Item Name:
Screenshot/Video:```

misty zinc Apr 30, 2024, 4:19 PM

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misty zinc **Please post here if you're having Scrooge's Shop related issues. Use the form...

clever sigil May 1, 2024, 7:11 PM

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Switch: Ever since the update Im completely trapped in Scrooges store. I can't leave. Even after I reset it and go back in the store, trying to exit, Im stuck every time. 😭 This is really annoying

quartz wagon May 1, 2024, 7:27 PM

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Platform: xbox/pc
Issue: Get stuck in Scrooge's store and have to save and exit then reload the game every single time. Which island I was on also hasn't changed this. Whether I walk in from the Valley or the Isle, I get stuck inside.

tawny drift May 1, 2024, 7:49 PM

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Platform PS5
Getting stuck in Scrooge's shop but only after purchasing items directly from Scrooge

mighty marten May 1, 2024, 9:07 PM

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clever sigil Switch: Ever since the update Im completely trapped in Scrooges store. I can't l...

Same for me

obsidian kiln May 1, 2024, 9:16 PM

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Platform: Switch
Issue: can't get out of shop

dry igloo May 1, 2024, 9:33 PM

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Switch: Got stuck in Scrooge's shop. After 10 tries, I managed to Exit.

loud folio May 1, 2024, 10:23 PM

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Platform: PC
Issue: Problems exiting Scrooges shop. Click when the exit sign appears but don't leave the shop. Takes several attempts and sometimes have to restart the game.

manic plaza May 2, 2024, 1:22 AM

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I’m getting trapped in Scrooges store as well

woven wigeon May 2, 2024, 1:38 AM

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Platform: xbox
Issue: Weird brick graphic bug at the top floor by windows

spare tundra May 2, 2024, 4:08 AM

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Platform : PS4
I can't play at all because the game keeps on crashing ..the game was fine then i went to scrooge store and bought a chandelier from oswald furniture set i couldn't get out from the store easily and after that the game started crashing every 2 or 3 minutes

swift escarp May 2, 2024, 4:31 AM

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Platform: PC
issue: model for rings not correct model making it hard to see
item: bronze solid bond ring

sharp sandal May 2, 2024, 6:12 AM

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I bought the Oswald glasses before I was prompted to do so. 🤦🏼‍♀️ on Nintendo switch

lost crest May 2, 2024, 7:25 AM

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Nintendo switch. My scrooges shop didn’t refresh today. I am about to relaunch the game to check, nope, still showing yesterday’s shop and bought items. 😭

tawny drift May 2, 2024, 9:41 AM

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PS5
When I try to order Clothing from Scrooge, no clothing is available

kind cloak May 2, 2024, 12:12 PM

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Platform: Switch Issue: Can’t leave the store and the shops isn’t refreshing it’s still showing signs of purchased items

halcyon rover May 2, 2024, 12:47 PM

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Platform: switch
Issue: getting stuck in Scrooges shop.

heady vine May 2, 2024, 10:11 PM

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Platform: Switch
Issue: Also getting stuck in Scrooge's shop--pressing A does nothing. letmeout.gif

violet marten May 3, 2024, 1:43 AM

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Platform: PS5
Issue: ceiling items clip in when viewing flooring or wallpaper

delicate gull May 3, 2024, 2:39 AM

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Platform: Steam Deck
Issue: Wallpaper/Flooring section will not show new items, just coin piles and clothing section continues to have issues not changing selection to new items as well. Also having trouble exiting shop.

scarlet juniper May 3, 2024, 6:15 PM

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PC, also trapped in the shop. I have to restart the game to get out.

hoary quartz May 3, 2024, 6:27 PM

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**Please post here if you're having Scrooge's Shop related issues.

Use the format below:**

Issue: trying to enter Scrooge McDuck shop and getting the loading screen and stuck on the blank screen. Was working fine yesterday now.

woeful dust May 3, 2024, 6:32 PM

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Platform: Steam / PC
Issue: This glitch with the pair of gloves

valid lava May 3, 2024, 7:14 PM

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Platform: switch
Issue: glitch with glove items in scrooge shop. Photos attached showing display as well as display when purchasing. I recognize this may he intended instead of a bug, but it certainly looks odd with just the mannequin arms floating.
Item name: gray snow gloves

glacial viper May 3, 2024, 8:03 PM

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Platform: switch
Issue: no new clothes or accessories for months, (since around the Simba update!). I've sent in support tickets and even after all these updates, dlc, etc. I have no content except furniture and upstairs items.

olive dune May 3, 2024, 8:29 PM

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Platform: PC (Steam)
Issue: Prompt to exit Scrooge's store is misplaced. I have to take a few steps back away from the door, then position my character to face the door. It's confusing and a bit frustrating

bleak sail May 3, 2024, 8:37 PM

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Platform: Switch. Issue: Exit spot has moved. Can no longer leave Scrooges store fluidly by walking into the door, must now go back and forth to find the exit hotspot and then press A to exit.

scarlet nacelle May 3, 2024, 8:57 PM

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Platform: PC (Steam)
Issue: Gold Solid Bond Ring is floating in the air.

stuck belfry May 3, 2024, 9:42 PM

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Platform: PC(Steam)
Issue: curtain item cannot be accessed to buy, it's floating too high on the wall

calm jay May 3, 2024, 10:03 PM

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Platform: Apple Arcade. Issue: ordering pants is no longer an option in the store

weary palm May 4, 2024, 2:25 AM

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Platform: Switch
Issue: After entering the shop, I cannot leave. Exit is not working. Resetting and reentering doesn’t fix it.

strange saffron May 4, 2024, 8:33 AM

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Platform: xbox
Issue: Scrooge's shop has completely disappeared from valley. Shop in eternity isle isn't updating.
Item Name: Scrooge Shop

dry dagger May 4, 2024, 11:50 AM

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Platform switch in the new update I haven’t gotten a single clothing item in Scrooge’s store

solid saffron May 4, 2024, 4:51 PM

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The ears haven’t appeared yet in my store

kind cloak May 5, 2024, 2:25 AM

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Platform: Switch Issue: Store windows haven’t updated store still shows the brought items sign. It’s looked like that all week. Issue: Can’t exit the store walk up to the door and i’m unable to exit have to save and quit and then completely reload the game

sinful pumice May 5, 2024, 3:54 AM

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My clothing mannequins have been the same for weeks now.

pale blade May 5, 2024, 4:40 AM

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Platform: PC Steam
Issue: Havent gotten any new clothing items in the new update

raw quest May 5, 2024, 4:50 AM

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Platform: Xbox
Issue: scrooges store and kristoff’s stall not updating. Bought them out yesterday and still showing no supplies.
Item Name: Scrooge’s store and Kristoff’s stall
Screenshot/Video:```

rocky coral May 5, 2024, 5:31 AM

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Platform : Switch
Issue : Scrooge Shop , a possible graphic glitch whenever buying something in the store. A flash happens between looking at a item and buying it

kind kelp May 5, 2024, 7:09 AM

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Platform: Switch
Since the time changed in UK the store doesn't update until 9am 😞 I was hoping it would change with update but it hasn't

severe vessel May 5, 2024, 9:27 PM

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Platform: Mac
Issue: I try to purchase the "Red Drapery" on the wall on Scrooge's Store, but the option to buy with "E" doesn't appear. I have tried all sorts of angles and distances, with no luck.

ruby glade May 5, 2024, 10:02 PM

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Platform: Nintendo Switch
Issue: Every time I’m done purchasing items in Scrooge’s store I am unable to leave. I have to restart the game in order to exit, and it is getting a little annoying. It’s been this way since update 10.

ebon dove May 5, 2024, 10:09 PM

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Platform: Switch
Issue: Wallpaper and Flooring are not restocking causing me to not be able to rebuy ones previously purchased but not added into Collection. Before the Scrooge expansion patch previous purchased items would still be available on occasion to rebuy. Either Scrooge store needs the fix or the collections, and already posted in Collections issues.
Item Name: Floors/ Wallpapers
Screenshot/Video:

wraith trench May 6, 2024, 2:22 AM

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Platform: Switch
Issue: Stuck in Scrooges shop. I have to save my game and restart to leave. 😂

whole birch May 6, 2024, 8:40 AM

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Platform : PC game pass
Issue : Wall and ground section in Scrooge shop . All the day this section show " sold " instead of item.
Item : Wall and ground

nova pagoda May 6, 2024, 12:42 PM

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Platform: pc/Switch
Issue: items not appearing in store
I've bought everything from the clothing side of the shop before the update so it's sitting empty and the shop hasn't offered the new headbands to me, I've gone through Daisy's quest line already.

prisma umbra May 6, 2024, 2:09 PM

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Platform: Xbox series S
Issue: can’t buy 3D glasses for Oswald quest.
I can speak with Scrooge, I do try to purchase the item, I hear the sound like I’ve purchased it and then nothing happens, my money stays the same, I can’t continue on with the quest.

opal ridge May 6, 2024, 3:12 PM

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Platform: Switch
Issue: Since the update it’s difficult to leave Scrooge’s shop. It seems the trigger point is set farther back from the door than any other building and seems to be a small spot and you have to hit it just right in order to get the exit option.

plain zealot May 7, 2024, 2:26 AM

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Platform: Switch
Issue: Ummm, is this supposed to be an item for sale in Scrooge's shop? Because if so, there's no information for it. It seems like it was meant to be part of an item that somehow disappeared.
Item Name: Unknown, because when I got close to the wall, no price was available for me to click on, so Scrooge couldn't show me the details of the item.

clever sigil May 7, 2024, 9:28 AM

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Switch:
Before the update if you talked to Scrooge & selected "Order Items" you use to be able to hit the minus button and it would go to 1000 of that item or however many remaining items you could order that day. Now you can't. You can't use the minus button anymore to go backwards. Please fix this, I don't want to scroll from 1-1000 for something when I use to be able to just hit one button to get there.

sage ibex May 7, 2024, 1:02 PM

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Platform: switch. Getting stuck in scrooges store

rocky coral May 7, 2024, 7:59 PM

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I have a hole that wasn't there before in Scrooge's Store..
Platform Switch

nimble wind May 7, 2024, 11:10 PM

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Platform: PC
Issue: Spring Tableware is under the Floors category

stuck belfry May 8, 2024, 12:20 AM

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Platform: PC
Issue: hole in the wall next to the window. Buying the window disappears the hole.

unique veldt May 8, 2024, 12:37 AM

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Platform: PC
Issue: Entering the store I get sent into basically like an "eagle view" , can't move or exit the shop and have to either return to title screen or quit the game to fix it

sharp grove May 8, 2024, 4:54 AM

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Platform: PC Issue: Shop item too high on wall

inner isle May 8, 2024, 5:49 AM

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Platform pc epic games
I can't progress any further in oswald's 3d glasses.

gilded osprey May 8, 2024, 4:41 PM

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Cannot exit Scrooge’s shop

hexed dock May 8, 2024, 5:43 PM

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Platform: xbox
Issue: stuck in shop

faint citrus May 8, 2024, 8:08 PM

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Platform Nintendo Switch
Issue/Bug
Scooge Shop will not refresh after 3 days and I tried to refresh it myself but didn't work

lyric arrow May 9, 2024, 4:38 PM

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Platform: PS 5
Issue: I already have the 3D glasses I need to buy from Scrooge for Oswald’s quest, but it’s stuck. I tried to purchase again from Scrooge directly but it does not work.
Item Name:
Screenshot/Video:```

quasi turtle May 9, 2024, 4:41 PM

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Platform: PC
Issue: The quest requires me to buy 3D glasses, but I already have them. I tired to buy them again to no avail. I've equiped and unequiped them and nothing is working. I cannot progress the quest.

frank dagger May 9, 2024, 11:38 PM

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Platform: Switch
Issue: Oswald Quest still not progressing when I buy the 3d glasses through Scrooge's catalog, and I bought them off the shelf already so cannot do that again to progress it.

sick osprey May 10, 2024, 3:42 AM

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Platform: PC (Steam)
Issue: Glove items appear floating in the air.

potent topaz May 10, 2024, 8:12 AM

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Platform: Pc/steam
Issue: Furniture on the upstairs (&right side of the store) are facing the wrong way on the second furniture row (the two spots closest to the wall). In the picture there is a fridge as a good example. The spot on the left of the fridge is also affected

rocky coral May 11, 2024, 7:06 PM

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Platform : Switch and PC
Issue - Scrooge's Shop - Flash of light when making purchases .. please tell me anyone else gets this?

atomic trout May 11, 2024, 8:24 PM

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Issue: can’t exit shop and guest gets kicked out of valley when I try to bring them in shop during valley visit 
Item Name:
Screenshot/Video:```

half tide May 15, 2024, 9:25 AM

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Platform: PC / Steam. Is this item on the top left supposed to be purchasable? If so, I can't interact with it and no pop-up appears for the price.

untold sonnet May 16, 2024, 7:51 PM

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Platform: Xbox Series S
This part of Scrooges Store is missing, everytime I leave and come back in its still missing

glacial magnet May 17, 2024, 10:29 PM

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Platform: PC
The "Sink and Mirror" from Ratatouille loads in partway through the wall

Disney_Dreamlight_Valley_Glitch_-_Sink_and_Mirror_Inside_Wall.png

warm prawn May 18, 2024, 3:36 AM

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Platform: Xbox PC
Issue: Item is too high to be able to select

daring steeple May 18, 2024, 12:43 PM

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Platform: PlayStation I’m getting stuck inside scrooge mcducks shop

sand loom May 18, 2024, 10:50 PM

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Platform: pc
Issue: Hanging wall item that seems to be a small curtain can not be interacted with in Scrooge's shop, thus making it un-purchasable.
Item Name: unsure of the item name. cannot highlight it or interact with item on wall
Screenshot/Video:

modest rain May 19, 2024, 12:47 AM

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there's a wee bit of a hole in the wall

wanton yoke May 20, 2024, 9:37 PM

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Platform: PC
issue: cant buy red small curtain item on the wall

slate tartan May 20, 2024, 11:24 PM

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Platform: PC
Issue: I own this item but it has disappeared from Scrooge as an option to repurchase. I bought many in the past so know where to look, but it just isn't an option anywhere from him anymore

lyric prairie May 21, 2024, 4:03 AM

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Platform: PS
Takes several tries to exit the shop.

white imp May 21, 2024, 11:04 AM

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Platform: PC
Issue: Can't access Scrooge's Catalogue at all as the scrooge quest for stitch cupcakes won't activate. Inside the store he will only do the cupcake quest dialogue, the quest won't start and therefore no store catalogue access

fickle elbow May 21, 2024, 2:49 PM

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Platform: PC
Issue: Front shop windows havent been working for months. i dont know how to fix it

hardy cargo May 21, 2024, 7:57 PM

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Platform: Steam deck
Issue: Can’t order the red and blue umbrella chairs from the starpath. I have finished the starpath completely and they also do not appear in my inventory.

remote solar May 22, 2024, 12:18 PM

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Platform: Switch
Issue: Viewing the map of Scrooge’s shop, can’t move character and stuck.
Screenshot/Video:

mortal perch May 22, 2024, 5:12 PM

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Platform: switch
I haven´t get any new items since month. Also some items are sold out, even though it was my first time there today.

modest bloom May 23, 2024, 11:21 PM

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Platform: PC
Issue: Can't access Scrooge's Catalogue at all as the scrooge quest for stitch cupcakes won't activate. Inside the store he will only do the cupcake quest dialogue, the quest won't start and therefore no store catalogue access

craggy oracle May 24, 2024, 9:43 AM

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Platform: PC
Issue: hand mannequin displaying gloves is floating

acoustic snow May 25, 2024, 9:22 AM

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Platform: PC (Steam)
Issue: Item in shop shows up half in the wall.
Item Name: Sink and Mirror (Ratatouille)

undone bay May 25, 2024, 4:10 PM

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Platform: PS5
Issue: no possibility to purchase “Red Drapery”

spare crest May 25, 2024, 11:52 PM

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Platform: Xbox One

Gloves float in the air as if on a mannequin
https://demo-photogallery.s3.amazonaws.com/gallery/36QRXQHFYF.jpg

fathom scaffold May 26, 2024, 1:44 PM

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Platform: Switch
Issue: Graphics Glitch. Part of wall missing.

ornate storm May 26, 2024, 10:56 PM

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Platform : xbox gamepass for pc
Not sure where to put this, but if I don't restart my game every single day to get the parks fest prompt to work, then I can not talk to Scrooge to order items. It only allows me to talk about the cupcakes and nothing else until I restart the game. Sometimes when I can finally speak to him, the screen goes black and I have to restart yet again. So frustrating that I paid money for this.

warm prawn May 27, 2024, 3:36 AM

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Platform: Xbox PC
Issue: Can't buy anything directly from Scrooge because of the cupcake issue

rigid veldt May 27, 2024, 4:14 PM

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Platform: PC/ Steam
Issue: Cant order from Scrooge's catalog or access other dialogue options due to cupcake quest glitch

visual bane May 28, 2024, 12:20 AM

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Platform: PC Issue: Item loading in too high to be able to buy Item Name: I can't tell its too high up Pic:

half tide May 28, 2024, 8:21 AM

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Platform: PC / Steam. This item is called "StackedChair01"

plucky dagger May 28, 2024, 9:39 AM

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Platform: Switch
Issue: No more wallpapers are showing,even though I know I have not bought all wallpapers that is available in the store.
Screenshot:

whole loom May 29, 2024, 3:19 AM

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Platform: Switch Issue: I can’t seem to purchase items from Scrooge. I pick an item and hit the buy button but it doesn’t work

azure trail May 29, 2024, 11:17 PM

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Platform: PC/Steam
Item Name: Red Drapery
Issue: The item is too high on the back wall, therefore you can’t purchase it.

timid basin May 31, 2024, 2:37 PM

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Platform : PC/Steam
Issue: the item is hanging too high on wall to be interacted with. Cannot purchase.
Item name : Don't know as it won't let me interact with it.
Screenshot provided

rose parrot May 31, 2024, 8:31 PM

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Platform: Switch
Issue: I walked into Scrooge's shop and THIS happened! I can't move around, interact, or leave. I'm going to have to save and restart the game.

clever sigil Jun 3, 2024, 8:05 AM

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I can't purchase this table even after resetting

supple remnant Jun 11, 2024, 4:29 AM

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Xbox series s, entered shop but am viewing from outside. Have to close out game from Xbox menu to resolve the issue. This has been happening very frequently since the may 1 update. The Xbox version is basically unplayable and has been since may 1.

placid parcel Jun 13, 2024, 11:45 AM

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Platform: Steam
Issue: Item out of Reach to Purchase in Scrooge's Shop. It is too high up to interact with to purchase.
Item Name: Red Drapery
Screenshot/Video: See Attached

visual berry Jun 14, 2024, 2:26 AM

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Platform: PC/Steam (Windows)
Issue: On entering Scrooge's Store, I noticed something was a bit... off... with the camera view. I was unable to move my character and could only rotate the camera view. Similar bug to the one reported by @supple remnant.

steel jay Jun 15, 2024, 4:18 PM

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Nintendo Switch. If I enter scrooge store I can never leave. I stuck at the door and have to completely exit the game.

acoustic snow Jun 15, 2024, 5:11 PM

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Platform: PC (Steam)
Issue: Weird birdseye view of Scrooge's shop...

dire matrix Jun 16, 2024, 11:05 PM

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`Platform : Xbox
Issue : trapped in the clothing store and can’t move

Screenshot/Video:

visual berry Jun 23, 2024, 7:17 PM

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Platform: PC/Steam (Windows)
Issue: While attempting to purchase Furniture from Uncle Scrooge, on selecting Energy Drink Can, the graphic failed to load in the preview window.

rocky fox Jun 24, 2024, 12:49 PM

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Issue: All clothing & accessories only appear as bought signs```

severe swift Jun 25, 2024, 5:16 PM

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Platform: PC
Issue: Item too high up to interact with
Item Name: I have no idea since I don't/can't own or buy this. Looks like a Minnie Mouse related item? Or Mickey...
Screenshot/Video: https://i.gyazo.com/4b15b144fe4fe92f562319cbc8c34fa5.png Walking up to the wall I can buy the items to the right but not this item

#[Archived] Update 10 - Scrooge's Shop Issues