[Archived] Update 10 - Cloud Saves | Disney Dreamlight Valley | Page 1

signal chasm Apr 30, 2024, 3:43 PM

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**Please post here if you're having Cloud Saving related issues.

Use the format below:**

Issue:
Screenshot/Video:```

signal chasm Apr 30, 2024, 3:43 PM

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signal chasm **Please post here if you're having Cloud Saving related issues. Use the format...

zinc basin May 1, 2024, 2:36 PM

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Platform: Xbox series S
Issue: can't connect to online services for now over a year I can't do anything in this game to do with online I really wish I could but I can't please fix this

fervent orchid May 1, 2024, 4:01 PM

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Platform: PC via Epic Games / Issue: Cannot connect to online services, nor Dream Snaps, nor the Premium shop. Keep happening since update 9. Is there a workaround?

shadow cairn May 1, 2024, 8:24 PM

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Platform: PC / Steam
Issue: Unable to login into cloud save after having to reinstall the game. Login info is all correct. Possibly due to update?

Disney_Dreamlight_Valley_Screenshot_2024.05.01_-_13.18.39.44.png

stuck parrot May 1, 2024, 9:19 PM

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Platform: PC / Steam
Issue: Error saving to cloud
Occurred today after I updated the game, and have not been able to save to cloud after the update.

Disney_Dreamlight_Valley_Screenshot_2024.05.01_-_22.55.55.47.png

Disney_Dreamlight_Valley_Screenshot_2024.05.01_-_22.55.37.21.png

fiery stratus May 2, 2024, 12:42 AM

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Platform: Mac version (not the arcade version)
Issue: Is not letting me connect to cloud save

charred ivy May 2, 2024, 3:57 AM

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Platform: pc steam Issue: can't save to cloud after the new update.

dusky marten May 2, 2024, 7:42 AM

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Platform: PC / Game Pass
Issue: Not been able to save to cloud after the update.

outer linden May 2, 2024, 1:37 PM

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Platform: Xbox series X
Issue: error with saving to cloud, occurred after update

agile halo May 2, 2024, 2:26 PM

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PC Epic

Getting notices of difference between local and cloud saves, but not clear why since data summary looks the same.

Disney_Dreamlight_Valley_Screenshot_2024.05.02_-_07.24.43.97.png

ruby saddle May 2, 2024, 4:41 PM

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Platform: xbox/laptop
Issue: We have the same ID and different emails for our cloud save.
We unlinked our account plenty of times, she was away for holiday and I was at her house for pet/house sitting so I played on her device (laptop). Yesterday back home, everything was alright, but now we have the same ID and it tells us we can't play.
Screenshot/Video:

WhatsApp_Image_2024-05-02_at_17.26.451.jpeg

light yarrow May 2, 2024, 6:50 PM

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Platform: PC. Issue: Error saving to cloud. This issue started yesterday after the update.

dawn kayak May 3, 2024, 4:40 PM

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Platform:PS5 Issue: this message started popping up a few minutes ago. Haven’t had any issues up until just now.

quaint smelt May 3, 2024, 5:02 PM

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Platform: Mac
Issue: Game has not been able to connect to internet + will not save to Cloud for days now. Tried everything to no avail

muted harness May 3, 2024, 5:28 PM

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**Please post here if you're having Cloud Saving related issues.

Use the format below:**

Issue: after logging out of my sister's cloud save when I logged onto mine it reset my entire game so now it wants me to create an avatar. I had over 13k moonstones plus current and previous star paths items. And they're all gone. I'd like them back. 
Screenshot/Video:``` n/a

old plover May 3, 2024, 5:42 PM

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I am having the same issue . There is only one save now and its the corrupted auto save from the new update .

dreamy ingot May 3, 2024, 8:41 PM

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Platform: Pc
Cloud save issue that started a month ago, more than a year of progress are lost to me.
After 4 tickets they told me that they know the problem and are trying to solve it

tiny root May 3, 2024, 10:50 PM

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Platform: PS5
Issue: I cannot cloud save as of today, which makes me extremely nervous to close the game by any method. It does have an Internet connection, because I am able to purchase things from the premium shop.

median wren May 4, 2024, 12:40 AM

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Platform: Mac
Issue: Game cannot connect to internet --did all the Mac reset tricks and cannot get it to connect..at least i didnt buy the star path yet...but i really wanted Oswald!

viscid anchor May 4, 2024, 10:45 AM

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Platform : PC / xbox
Issue : My game don't connect to internet, so I can't access the event or the shop.

cunning siren May 4, 2024, 1:57 PM

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Platform: Xbox Series x
Issue: My game has still not been able to connect to the online services since I downloaded it from game pass over a month ago.

rain mirage May 5, 2024, 5:05 AM

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Platform: PC via Xbox
Issue: I installed the new update and played normally (as usual), the next day when I opened my game my save seemed to be missing (I only had the option to create a new game) , so I wanted to connect to my online backup via the cloud and I was shown this message. I have already reinstalled the game several times and used different connections but nothing works (I would like to point out that my login details are correct because I reset my password).
Screenshot/Video:

spark forum May 5, 2024, 7:37 AM

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Platform: ps5
Issue: can’t save to cloud. Have internet connection, connected online, but cloud save does not work. Only local (apparently).

wispy lion May 5, 2024, 3:03 PM

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Platform: Pc on Xbox game pass
Issue: I updated the game but once I launched the game my save was gone and I could only start a new game. Tried connecting to the cloud but it tells me it cannot connect to online services and to continue in offline mode but my game has completely disappeared

lament quest May 6, 2024, 1:38 AM

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Platform: Switch
Issue: Help menu not displaying time since last cloud save. Only displays ‘fully synced’ no matter how much time has passed.

copper stone May 6, 2024, 3:07 PM

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Platform: PC and Switch
Issue: Cloud Save failed to upload to server. Cannot cross play or update cloud save on either platforms. Started happening since last update.

prime glen May 6, 2024, 5:26 PM

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Platform: pc and switch, Issue: Cloud save error

storm orbit May 7, 2024, 8:47 AM

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Platform: Windows / GamePass
Issue: Error saving to cloud. I don't use 3rd party antivirus, and I have a really fast and stable fiber internet connection.

viral timber May 7, 2024, 10:15 AM

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Platform: Steam/PC
Issue: Every time I have launched the game for the last several days, it asks me to pick between my local save and my cloud save, but every single time, the saves have been identical to the local saves.

zenith owl May 7, 2024, 12:41 PM

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PC/xbox
Online don't working and don't sincronize

unique girder May 7, 2024, 1:51 PM

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Platform: Steam / PC
Issue: I've been getting "Failed to upload Cloud Save to server." ever since I updated.
I have stable fiber internet.

eager token May 7, 2024, 6:33 PM

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Platform: xbox app for PC
Issue: game won't save in cloud save

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civic lava May 9, 2024, 6:43 AM

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Platform is switch
My issue is that I haven't hit the sync button for a few days now and it's saying that the game is fully synced.

versed nebula May 9, 2024, 5:12 PM

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lament quest Platform: Switch Issue: Help menu not displaying time since last cloud save. Onl...

Platform: PC & Switch
Issue: Help menu "Save to cloud" not showing time lapse.
Only displays "Fully synced"

pastel viper May 11, 2024, 3:06 PM

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Platform : Switch to PC
Issue : I bought the “A rift of time” DLC on switch and while switching my save to PC, I have multiple bugs on my save. In particular, I can no longer go to the island of eternity. The NPCs are there, the quests too. I can craft furniture exclusive to the DLC on PC, but I can no longer play Numismagic (I hope it's that name of the game in english.) I still have my little snake with me.

Can anyone help me? I'd hate to buy the DLC a second time... and I'm afraid my savegame will be corrupted... Please ! 🙏 ♥

chrome walrus May 13, 2024, 3:48 PM

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Platform: windows PC
Issue: game won't save in cloud save
Been like this after the update 😦

drifting garnet May 13, 2024, 4:02 PM

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Platform:Pc/steam Cant cloudsave since the update dropped.

cyan fox May 13, 2024, 9:42 PM

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Platform: PC / XBox Game Pass
Issue: Game will not load my Online File. Connection with Online Service not available. Come on guys... That kills my motivation to play that game... After every update and I was not able to finish the starpath before because of that server issue. And there was not even a compensation.

trail mason May 13, 2024, 10:11 PM

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drifting garnet Platform:Pc/steam Cant cloudsave since the update dropped.

i'm having the same issue but on gamepass

quaint prism May 15, 2024, 6:45 AM

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Game won’t cloud save either on xbox x or pc after the update. It can only save locally. Hope it will be fixed soon.

stone topaz May 16, 2024, 2:21 PM

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Platform: PC. i cant save to cloud on pc

tame garnet May 16, 2024, 4:44 PM

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Platform: PC
Issue: Can't save to cloud on pc.

dire whale May 17, 2024, 3:29 AM

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Platform: Playstation 4/5
Issue: Cannot save to cloud
The 'Save to Cloud' option always shows 'Fully Synced!' without even selecting the button. Since Eternity Isle was released, my friend & I have been sharing a save file between 2 Playstation 4's via the cloud option. They save, then I load to mine (while signed into their account), then I save, then theirs mentions the cloud version is newer & loads it to their system. Now this but where it only saves locally & any changes I make does not pass over to them. It started recently, and before they got a PS5.
Their system is set to the Primary system so we can't use the PSN cloud to transfer the save file.
Screenshot/Video: N/a
*Edit: I have just contacted Gameloft support:
Thank you for your response.
Thank you for contacting us. We received your message and will respond to it soon.

spark forum May 18, 2024, 9:14 AM

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Platform: ps5
Issue: i can’t cloudsave. Been that way since the update.

acoustic prism May 18, 2024, 10:22 AM

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Platform: PC. i cant save to cloud on pc, out of sync for like 12 days. i havent tried to save on my switch, cuz ill lose so much progress 😦

random whale May 18, 2024, 6:15 PM

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Platfrom PC(/Switch)
My PC save is out of sync for more than 16 days. I've never had issues with cloudsave before. Makes me so anxious 😦 I haven't even tried to play on Switch because I don't want to lose any progress.

versed nebula May 18, 2024, 6:38 PM

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Platform: PC & Switch
Issue: Lost my most recent cloud save. Last activity was 05/18/24 on Switch.
I fed & received the red fox. (somewhere around 7:30 am CST) closed & saved the game.
Came back later on PC & lost my most recent cloud save & red fox!

amber eagle May 19, 2024, 3:26 AM

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Platform: PC
Issue:Lost my most recent cloud Save says out of sync for 9hours
I had gotten 31 blue buttons, made 5 purple buttons, made two popcorn buckets
Came back in the game about 20 minutes later and it was all gone and it went back to the outfit I had on my character this morning.

neon vortex May 19, 2024, 10:49 AM

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Platform: PC

Issue: Failed to save to cloud, even though I’m connected to the internet. I’m out of sync by 14 days as that’s the last time I played.

I’m scared to play as the last time I had this issue, I lost all the progress I made!! Which was annoying as I had to redo all the progress I made!!

tropic steeple May 19, 2024, 11:57 PM

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PS4
Cloud save has been my savior with all the crashing causing corrupted saves. Now all of a sudden today it is failing to cloud save no matter how many times I try it or the time distance I place between. If I lose my game progress.. I am done with this game

rustic robin May 21, 2024, 7:15 PM

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Platform: IPad (Apple Arcade)
Issue: Cloud Save will not load, since last update. Game loads as brand new game.

acoustic prawn May 22, 2024, 10:49 PM

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Ps5
Issue. Won't connect to the Internet at all. I've made sure I have all game and ps5 updates. Reset the router. Even logged in to a different Internet but it won't even try to connect..

rotund elk May 25, 2024, 7:18 PM

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platform: xbox one
issue: can’t connect to cloud save at all, internet isn’t the issue as we recently got a new router. other online games work fine, it’s been months & i’ve missed out on so much 😭

random canyon May 29, 2024, 10:21 AM

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Platform: PC (Game Pass)
Issue: Progress is saving locally but can't be uploaded to the cloud. This was working fine for me yesterday (28 May).
Screenshot/Video:

fallen anchor May 29, 2024, 11:45 AM

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Platform: PC
Issue: It fails to upload Cloud Save to the server. Yesterday it said 9days and I still couldn't upload mye cloud save

lofty heath May 29, 2024, 8:53 PM

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Plataform: PC via Steam and Epic Games
Issue: Cloud is not syncing, even checking the internet and reinstalled the game in Epic. I play most of the time in Steam, but I do play in Epic too. Is there anything that I can do, please? I have too much moonstone in Epic to throw away 😭

worn tangle Jun 1, 2024, 12:28 PM

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Platform: switch
Issue: can’t connect to online services at all. I’ve tried restarting the game, restarting the console. It only seems to be happening on ddlv. Other games work fine.

zenith field Jun 2, 2024, 10:52 AM

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Platform- switch/xbox

I am trying to connect my cloud save from my Xbox to my switch however when I try to log my cloud save from Xbox in it tells me it’s automatically logged onto another profile and it logs my partner in via cloud save without me even doing this… if I unlink the account on his it unlinks it from my switch also.

I’ve even tried creating a new cloud save account and it does it still. When it doesn’t log in it gives me random cloud saves and it’s not logged into the cloud

thick raven Jun 5, 2024, 10:29 PM

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Platform: PC (Game Pass)
Issue: My game can't be uploaded to the cloud. I've restarted router and game and pc multiple times. My cloud is now out of sync by 34 days and 7 hours.

shrewd pier Jun 8, 2024, 9:45 PM

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Platform: Xbox (Game Pass)/Switch
Issue: I installed my game on Xbox for my gf, then wanted to move her save from my Xbox to the Switch (she prefer Switch and I prefer Xbox). But despite the fact that her save disappeared (only 8h hours so that's not a big deal), both of the consoles have the same ID. So we cannot have our own save since, when we try saving on the cloud on Xbox, my gf on my Switch have a message saying that she can use my cloud save or her local save. And when I start my game on Xbox, a text saying that another session has started on another platform tells her to quit the game. So basically we have the same ID on both console so we cannot have our own game (cloud save) on each platform, ant idea on how to "reset" the ID for one platform like a brand new game ?

merry marlin Jun 9, 2024, 10:31 PM

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Platform PC/Steam

Game refuses to save to cloud, tried hotspot with phone, wifi, cabled, restarted router, nothing works.
Been out of sync for over a month now.
Can access moonstones shop and premium store. Started happening with Thrills and Frills update.

bleak leaf Jun 10, 2024, 10:02 PM

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Platform: Steam
Issue: Cloud Save wont log in

trail urchin Jun 12, 2024, 1:09 PM

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Platform Xbox s …… despite saying fully synced. I get this, worried I shall loose my game

sour shell Jun 17, 2024, 5:16 PM

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Platform : Game pass on PC

Unable to connect to online services... Therefore i dont have access to my save and can only start a new game...

granite sinew Jun 20, 2024, 6:37 PM

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Platform: Switch to PC Gamepass
Issue: I have linked my two clouds together. I originally play on Switch but I have the 3 free months of gamepass via nitro again so I wanted to play on pc. On both it says they are linked. But when I try to play on PC, it just takes me to the character creation screen instead of my already in progress game.

pliant frigate Jun 22, 2024, 11:18 AM

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Platform: PC / Switch

Issue: All of a sudden I can't save to cloud. I can also not unlink / link accounts. I have tried different internet connection (wifi, 4/5G via mobile, wired), uninstalling and reinstalling the game, turning of firewall, disabling router and much more. I also have the exact same problem on my switch as I have on the PC. Very annoying, and sometimes I press the wrong button and my progress gets reset to the last cloud save. This used to work just fine. Issue appeared a couple of weeks ago.

calm totem Jun 23, 2024, 5:25 AM

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Platform: PC
Issue: Cannot login to cloud save after purchasing the game via Steam.

rich oracle Jun 23, 2024, 9:56 AM

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Platform PC/XBox
Issue: Cloud save not working, now it has been 48days without sync.

ashen acorn Jun 23, 2024, 10:08 AM

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Platform: PC
Issue: Cloud Save failed to upload to server. Cannot cross play or update cloud save on either platforms.
Started happening since last update.
I cant play offline, the game restart at the beginning

gloomy topaz Jun 24, 2024, 12:11 PM

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rich oracle Platform PC/XBox Issue: Cloud save not working, now it has been 48days without s...

Exact same issue as this.

dusky marten Jun 24, 2024, 5:59 PM

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rich oracle Platform PC/XBox Issue: Cloud save not working, now it has been 48days without s...

Same🙄🙄 but ”out of sync by 54 day(s), 3 hour(s)”🥲

rotund elk Jun 25, 2024, 5:55 PM

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still having this issue as well, i’m on xbox one 😔 with the update dropping tomorrow & new starpath i’m worried i’ll miss out on another one

wise phoenix Jun 25, 2024, 7:39 PM

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Platform: PC
Issue: Cloud Save failed to upload to server.
I can't play offline because it asks me to start again

real bone Jun 26, 2024, 7:02 AM

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Platform : PC / Steam
same issue and i don't know how to fix it. i am really annoyed at this point

crude iron Jun 26, 2024, 10:26 AM

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**Please post here if you're having Cloud Saving related issues.

Use the format below:**

Issue: wont save to cloud, the same issue as most others. Have tried every tip on discord, still not working. Not synced in 53 days 
Screenshot/Video:```

#[Archived] Update 10 - Cloud Saves