[Archived] Update 10 - Apple Arcade Issues

[lapis leaf]

**Please post here if you’re having issues with Apple Arcade.

Use the format below:**

Screenshot/Video:```

[mystic gale]

•Both Apple TV 4K and iPhone 15 Pro
Issue 1: The game runs very choppy. The frame rate is noticeably downgraded since the latest update. That shouldn’t be happening on the latest-gen devices, especially not on the 15 Pro series which can handle serious, graphics-heavy, console-level games. This needs some substantial optimization.
Issue 2: The game still keeps crashing constantly on the Apple TV 4K.

[errant plaza]

Issue: No sound goes through when streamed on discord but sound can be heard when not streaming.

[rocky pecan]

Issue: Game crashing after loading screen is done.

[split ledge]

Issue: seemingly phantom presses of different things on the map that leads to the purple magic dust line constantly, even when going to different realms, meaning I have to leave the realm click on some other random tree or something, click it again and the purple tracker finally goes away.
I cannot turn touch sensitivity down as it's already becoming a pain to adjust the camera (it's super insensitive meaning I have to take a few seconds to drag the screen to get it right) as the movement tracker seems off and automatic following doesn't work very well if at all.

[chrome sleet]

How are you playing on Apple TV if I may ask? I downloaded it from the arcade and it’s saying not compatible when I open the game.

Also as a general statement, Apple Arcade on Apple TV doesn’t work yet it shows on the App Store that it’s compatible with the Apple TV. Why let it be downloaded if it won’t work?

[cobalt pewter]

Issue: does Apple at Arcade not have dreamsnaps anymore ? Becasue my daughter and I both don’t have the option anymore

[rugged lion]

Same here Apple TV crash all the time after 15mn, I make backup each action

[rough plank]

iPhone 11 Pro Max the Same

It crashes a lot whether in single player or multiplayer (that's even worse

[short sentinel]

Platform: Arcade (IPad)
Issue: Cannot connect to online services! It is working just fine on my Xbox, but won’t connect on my iPad!

[brittle jay]

Update: Resolved the bug, it seems that it was an issue of too many quests built up and being unable to scroll to see the completed ones.
Issue: I can’t proceed with and/or complete any Scrooge McDuck Quests that require returning to and speaking to Scrooge! It simply makes me pull up Scrooge’s character menu and no options mention the quests I need to proceed.
Video:

[strong parrot]

My cloud saves overlap each other, for lack of a better explanation. In the ss below I had placed the fountain down but decided to go with something else. I removed the fountain, added the new thing, laid down a path, and then moved onto other parts in the plaza. Everything I put down after is still there, but the fountain was placed back down, removing the item I put down + path tiles. This isn’t the first time it’s happened

[heady pebble]

Issue: Something is messed up with the event quests having to do with cupcakes. All of the characters that request cupcakes are bugged. They all have the quest available, but when I interact with them, I never receive the quest and I can’t talk to them about anything else which is an issue when I’m trying to level up with them for new quests and I can’t because I can’t talk to them about anything other than the cupcakes. I’ve tried completing them to see if it would go away after, but it never officially gives me the quest so I can’t fix it. I’ve tried closing the game, turning off my computer, and nothing.

[worldly seal]

issue: just keeps crashing out of no where as i try to play and doesn't save so i have to "redo my quests"

[lapis leaf]

[ARCHIVED] Update 10 - Apple Arcade Issues