**Please post here if you're having UI (User Interface) related issues.
Use the format below:**
Issue:
Screenshot/Video: ```#[Archived] Update 9 - UI Issues
nimble cradle
winter seal
PS4: cannot exit camera mode without bringing the ui back up on screen. All other camera controls seem to work as normal.
lavish flicker
Platform: Xbox X
Issue: Select All option in Advanced Ancient Vacuum is gone.
spice cargo
Platform: Xbox pc
Issue: cannot exit camera without ui screen being up, as well as scroll wheel on mouse randomly not working to scroll through menues/map
brave kiln
Platform: PC/Steam
Issue: Select All option is missing from the Advanced Ancient Vacuum and the amount to be deducted in Mist is also missing.
smoky stream
Platform: Steam
Issue 1: items required for quests initially appear in the inventory UI, but after clicking on them and then backing out of the "required" menu the icons disappear. The "required" section still shows, but there's nothing underneath. (See screenshot with Inventory)
Issue 2: the text formatting for quests that require item collection breaks when collecting one of the needed items. (See screenshot with Mike's quest)
south kraken
Platform: PC
Issue: Unable to escape out of camera mode unless I keep changing camera settings. It appears the ESC key is no longer recognized in certain camera mode combinations.
winter seal
PS4: I can't just click off the path or fence placing anymore with X. I have to press O to go back.
torn plinth
platform: ps5
issue: unable to exit camera mode after hiding ui, have to either take a picture or bring it back up
polar gate
Plattform: IPhone (Apple Arcade)
Issue: Can’t craft illuminate Flowers from «A rift in Time» (no longer exist). And can’t change companions anymore. (The button is missing)
cedar osprey
Platform: Steam
Issue: Items in goofy stall do not highlight when shopping so you can't tell what you're buying until you click it. Funny enough it only happens when buying not selling.
Also, the plants no longer highlight when watering them during gardening. The same is also true of the shovel.
crimson stump
Platform: XBOX-XBOX App
Issue: game locks up when swapping in the menu to purchase moonstones and other bundles. I have to use my mouse to navigate this menu or else it locks up
brave kiln
Platform: PC/Steam
Issue: The first most memory here from Belle's friendship quest (The Chronicles of the Ancients) is still bugged. I reported this last update (and possibly even before then). The overlay isn't removed after unlocking it as shown in the image and it doesn't count toward the total memory count.
winter seal
PS4: I don’t like the way that the cursor in the inventory screen starts in a random spot instead of the top left corner like it used to.
calm cliff
Platform: Switch
Issue: Favorite Gifts area blank on all characters. Clicking on character in Collection screen and offering gifts to character produces same result.
Screenshot/Video:
Belatedly realized this belonged here in UI Issues channel
wet tide
PC/Steam: We can’t exit camera mode until you bring the UI back with H; Esc does not close our camera anymore. It also freezes a bunch.
Also while in decorating mode, you can no longer move the camera around anymore to zoom in and out or just move around to check out what you’re building.
hardy blaze
My game keeps kicking me out every time I finish a dreamlight task
brave kiln
Platform: PC/Steam
Issue: Text is bugged in several places. This happens for Dreamlight Duties, Quests, and here on the Star Path page.
thorny glacier
Platform: Pc game pass
Issue: Dreamlight tab crashing the game when clicked on or allows me to click on it then crashes when I click collect.
quartz radish
Platform: Playstation 4
Issue: When I'm in the wardrobe mode. The face of the whoever has a quest will dissapear so I can't click that category to show the clothing I need for a quest. I've tried going off and back on and it still won't change. The face appears for a bit but when I click into it it will disspear
feral plaza
Platform: ps5
Issue: 1. missing character requests in the wardrobe menu
2. The text for collecting things during mike's quest germs abound is not showing correctly
plucky ledge
Platform: Playstation 4
Issue: When I'm in the wardrobe mode. The face of the w...
Same issue on Xbox.
loud pawn
Platform: pc/steam
Issue: camera ui in furniture mode is not functioning correctly. Unable to lower the angle of the camera. Interior camera is working fine.
For reference this camera angle is no longer achievable.
wise sable
Platform: Steam
Issue: When I take a photo and then tab out to snip it as a screenshot, my game freezes. I have updated my drivers, changed my display, everything and nothing is working.
tawny hinge
Platform: Steam (PC)
Issue: When I drag the scroll bar in the landscaping section of furniture mode all the way down, I still can't see the 3 items at the bottom. I can see them when I then scroll with my mouse instead of dragging the scroll bar.
modern portal
Platform: Switch
Issue: mistake in text wording on event duties. (Says dig for something blue but has a pickaxe logo on it) shown in picture
Screenshot:
south kraken
Platform: PC
Issue: Sound effects as you move pieces in scramblecoin are not present. It doesnt happen every time, but enough to be noticeable.
brave kiln
Platfrom: PC/Steam
Issue: Dreamlight Duty that still says "Pick some 3 Coffee Beans." Have reported this before. It should say "Pick 3 Coffee Beans." instead.
winter seal
PS4: can’t scroll down to find the starpath filters in furniture mode.
old harbor
Xbox gamepass on PC : Mailbox icon is constantly on, making it hard to take a dream snap with a house, regardless of whether it's my main house or not. There is nothing new in my mailbox, i have checked it over and over. Only started this since this newest update.
The camera in furniture mode wont let me lower it down when I am trying look at "eye level" it's constantly looking from above.
Game randomly stops and closes.
obtuse glade
Platform: Switch
Issue: Favorite Gifts area blank on all characters. Clicking on character in Collection screen and offering gifts to character. Restarted game . No changes
Screenshot/Video:
spring hatch
Platform: Switch
Issue: The new Star Path filters don't work in any of the clothing / furniture menus. Trying to select the category causes the whole menu to soft lock and you have to completely back out of it
unborn python
Platform: Xbox PC
Issue: Not sure if this belongs here but Mike and Sully are in my valley. I return in my game the next day and I have the broken key cards in my inventory again, soooo I can't really do anything with them except put them in a neglect chest
nimble sierra
Platform:Xbox
Issue: black and white flower rectangle item from DLC when walking through it I get stuck in running motion, only work around is to fast travel to get my character unstuck. The issue seems to be with the black glass like flower having a collision effect now.
coarse trout
Nintendo : is there a way to stop the news page for things you have already purchased coming up also the shop page saying there is new items there when it is bundles you have already purchased ... can't be that hard if purchased flag true don't do this.
fast oasis
Platform: PC
Issue: Collection Tab is telling me that I have discovered something new from Eternity Island. I do not own the DLC. My best guess on the reason is I just made Chocolate Chip Cookies for the first time and I did not get the normal notification for it (where it highlights that there is something new under Meals and then you can scroll down to desserts and see the new meal). This issue goes away after leaving and rejoining the game.
torn plinth
platform: ps5
issue: dreamsnap requests overfilling screen, unable to scroll down properly on controller
brave kiln
platform: Switch
Issue: I keep getting a notification that I found a Scramblecoin figurine when I didn’t.
solid gyro
platform: Switch
Issue: I keep getting a notification that I found a Scramblecoi...
Same here also on switch
tawny hinge
Platform: PC (Steam)
Issue: DreamSnaps category in wardrobe keeps multiplying...
Edit: It keeps getting worse and almost my entire screen is now the DreamSnaps button 😦
eternal lintel
Platform:Switch Issue: my daily conversations and daily gifts are not resetting from yesterday
half escarp
Platform: PC
Issue: Same as others, dreamsnaps button continues to multiply, but wanted to add, clicking them does nothing. They're just there, filling up the screen, unusable.
weak geyser
Platform: Steam/PC
Issue: Every time I open the wardrobe tab, it populates an additional dreamsnaps request. It just started doing that today.
Screenshot/Video:
south kraken
Platform: PC
Issue: The Ancient Vacuum does the popup to select the number of items, even when there is just 1 item.
twilit phoenix
Platform: Steam/PC
Issue: Dreamsnap duplicating. Clicking any of them doesn't open dreamsnaps. The last one always works and then will create a new one again after opening that
sinful lichen
Platform: Xbox
Issue: As with the others above, the Dreamsnaps box keeps duplicating when entering Wardrobe mode.
tawny hinge
Platform: PC (Steam)
Issue: Mail is not shown in order of when I received them.
glass quest
Platform: Steam/PC
Same as others, DreamSnaps Request keeps duplicating when opening Wardrobe
hollow oxide
**Platform: **Steam/PC
**Issue: **When looking at wardrobe, if you click on the DreamSnaps button under Requests then back out (esc) it duplicates the icon. It continues to do this over and over. If you close out of the Iventory/Wardrobe screen and re-open it, the duplicates are still there. Only the last one in the list is clickable.
**Screenshot/Video: **
bronze tangle
Platform: switch and PC. Inventory is stuck and I can't do anything with it.
brisk lark
spark charm
platform: switch
dreamsnaps duplicates after every click & requests are not showing.
fiery spindle
Platform: PC
Continuously need to restart game to clear out the duplicated Dreamsnaps logo under Requests like others above have reported
scarlet matrix
Platform: PC
Every time I go into Wardrobe, the Request section adds another DreamSnaps tile. It will clear when you exit game and re-enter, but the next time you go to Wardrobe it starts adding them back again.
inland sierra
Platform: switch
Same issue as some players about the dreamsnaps glitch windows and the requests not showing on the clothing view.
tawdry crag
Platform: PC
Issue: I'm also having the issue where my DreamSnaps button keeps duplicating in my wardrobe.
placid lotus
Platform: PS5
Can't access player inventory after using goofy's shop or opening a chest.
wise sable
Platform: Steam
Issue: Until this update, I could take a picture with my in-game camera, tab out and use the snip tool on Windows to get a screen grab, and then tab back in and carry on my merry way. Since update, if I tab out to snip, my game freezes. ONLY when taking a photo though - I can screengrab that way all day long otherwise, but something about the camera messes it up.
fast oasis
Platform: PC
Issue: Purple Impatiens will not Smart Transfer into a chest.
slim maple
Platform: PC
Issue: Purple impatiens are the only flower which is not smart transferring into chests. It's been happening for about a week for me now
short kindle
Platform: Switch
Issue: Favorite Things of the Day have disappeared. Selecting the characters & selecting I have someone to give you. It results in the same blank field.
This has not been a problem at all and has run smoothly since the update and cropped up all of a sudden today 03.12.24.
The only thing I've been doing in my game is working on the star path. The only thing of significance that happened in my game today was I completed the Jack Skellington level 10 quest.
eternal lintel
Platform: Switch Issue: No favorite things of the day generating.
dreamy gate
Platform: Switch Issue: No favorite things of the day generating.
calm umbra
Platform: switch
Issue: it’s happened with a few things where it just slightly appears off the screen. Not sure if it’s just scrooges shop yet though.
Item Name: black cropped cardigan
Screenshot/Video:
inland sierra
Platform: switch
No favorite items of the day generating
ocean haven
Platform: Xbox- Console:Xbox One
Couldn’t connect to multiplayer, once I did & bought things in my best friends Scrooge shop. Once he exited the store with me it kicked me completely from his valley. Then when trying to load into my valley, which was taking unusually long, it keeps saying it can’t connect to DDLV Server. Then when able to, I couldn’t access the pause menu, after a minute was able to then when trying to locally save it wouldn’t. Then would after a minute but as soon as I tried to cloud save it crashed. (Copy pasting in all relevant issue boards)
devout fjord
Cannot selection anything in collection.
woven pumice
Platform: PC Game Pass
I am not sure where this fits but I can’t vote for the Dreamsnaps this week. I have tried restarting the game but when I click Vote then nothing happens.
tame stratus
Platform: PS5
Issue: Pressing down on the d-pad to open your Dreamlight tasks will open the page, but also shift down to the next category at the same time.
rough igloo
Platform: PC
Belle won't let me give her order in chez remy. everyone else worked fine, tried exiting and reentering from the isle and the valley and it just shows this menu instead
mint owl
Platform: PC (steam)
Issue: Dreamsnap recommendation items just keep duplicating each time i open up to edit outfit 😅
blazing monolith
Platform: Mac
Issue: can’t move the shelves once placed on the wall, like with the glitched bookcase that is also still an issue. Also can’t smart transfer items from inventory to storage certain times. Like after using the ancient vacuum or when manually gathering resources.
wise sable
Platform: Steam
Issue: The "Red Dot of Doom" is back. I literally just launched the game and the dot is there, but when I open my menu nothing is there but the dot will go away. This has been happening since the most recent update (again).
true copper
Platform: switch
Issue: villager gifts won’t show
dull python
Platform: PC (steam)
Issue: the requests overlap categories
eternal pier
Platform: Xbox
Issue: Mailbox issue. Red error message appears that says “you are offline. New messages cannot be retrieved” Then below there is a “connect” button. I cannot click the connect button at all. However I am connected online because I can see the items in the shop and event tabs. This is only happening with my mailbox.
Screenshot/Video:
hoary matrix
Platform: Switch
Issue: The favorite gifts of the day are not showing for any character.
still grotto
Unsure if this is the right place but
Platform: PC
Issue: I keep getting stuck on things. Today it's these trees. Yesterday it was a flower bed. It keeps happening on various items.
tame stratus
Platform: PS5
The animation for time bending rarely happens anymore. My character just stands there and it looks awkward.
winter seal
PS4: camera free mode is very glitchy on eternity isle. Today as I was getting the camera into position it threw me way back and to the side repeatedly while trying to zoom in. Not the first time either: both the outer space and most recent parks snaps that I did on the isle did that as well. The camera sometimes does this while decorating as well, but not as often.
tame stratus
Platform: PS5
Issue: when using the hourglass on the spiraling sands, there’s a delay between the animation of the hourglass and the disappearing of the sand.
regal ember
Platform: Xbox One S (Gamepass)
Issue: Under requests in the clothing menu I get dreamsnaps icons and every time I click on another menu then go back, another one appears. The additional ones don't do anything when clicked.
unkempt knoll
Platform: Switch
Issue: Not sure whether to put this in UI or Graphics, but the top half of the top two options in the Shop are cut off at the top and won't scroll up any further. Side view is fine.
weak path
Platform: Switch
Issue: All character favorite gifts are blank, both in the collection/character menu and when talking to character
blazing monolith
Platform: Mac
Issue: I keep forgetting to post it here, but whenever I do certain tasks it shows that I've collected figurines when I haven't. It shows 13/15 each time.
brave kiln
Is anyone else having this technical UI issue where DreamSnaps keeps repeating? Sometimes it repeats even more than below.
river spade
Platform: PS5
Issue: can’t navigate inventory after using chests. The only thing that fixes it is restarting the game completely
blazing monolith
Platform: Mac
Issue: I’m getting a transaction error when I try to buy the cub dresser from Scrooges, but nothing else. The notification is too fast to try and get a screenshot. I have restarted my game and still get the error.
paper kestrel
Platform: xbox
Issue: unable to edit or delete custom wardrobe clothes
Screenshot/Video:
opal storm
Platform: PS5
Issue: Unable to scroll down to the Star Path filter when in furniture mode. The game gets stuck on the "Star Path" text above the icons and you can only close the filter menu to regain control.
hollow oxide
Platform: PC/Steam
Issue: I was timebending in Ratatouille realm and one of the Mist orbs got stuck in the counter by the order window.
solid gyro
Can't break rocks on switch when hanging out with Elsa Can't fast travel either