#[Archived] Update 9 - NPC Issues

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native spruce
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**Please post here if you're having NPC related issues.

Use the format below:**

Issue (Include NPC Name):
Screenshot/Video:```
echo berry
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Platform: Pc/Steam
Issue(s): 1. Many npc's have their head spinning 360 randomly.
2. Wall-Es excited shaking animation gets frozen in the middle of it (seen in the image)

hexed umbra
thorn oracle
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Platform PC/Steam NPC stops following even though they are suppose too. NPCs around town when you talk to them will randomly move head back and forth very rapidly and get stuck in that animation, my player character even did it once.

lucid shale
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Platform: Steam/PC
Issue (Include NPC Name): I was mining with Scar in the mines, and he started pushing me into walls and corners to proc the additional mining loot. I was unable to push him or get past him, so i told him we'd hang out later and this ABSOLUTE TYRANT LAID DOWN IN FRONT OF ME. Blocking me from doing absolutely anything. He finally left after a couple minutes.
Screenshot/Video:

weak sage
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Platform:Steam/Pc
Was in a conversation with Remy in the villager of the month quest with Mike and it has me stuck post conversation and no buttons are allowing me to exit. Will have to force quit. Also had issues with NPCs walking away or disappearing when starting an interaction

spring raven
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Platform: PC/Steam
Issue: I'm not sure if this is intended behavior or not, since I've never seen it before, but Goofy is fishing over the edge of the Frosted Heights into the water below.

sage heath
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Switch
Ever since I got Mike and Sulley, everytime I want to talk to ANY villagers, they jump back and I have to select them a second time. Even Goofy's stalls do this and the valley visitor device.

grizzled spruce
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Platform: Steam PC
NPC: Mike
Issue: In the quest Have Your People Talk To My People, during the comedy show, Mike's speech bubble is tethered to him, so whenever he moves the whole speech bubble moves, for the whole comedy show. Vanellope's speech bubble is untethered and stationary. I'm so motion sick from trying to read Mike's dialogue. 😅

mighty sleet
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Platform: Steam Deck
NPC: Mirabel
Issue: No option to hangout with Mirabel and she is always stuck inside her house. I’ve had this issue since the last update ( Winter Star Path ) and submitted a ticket but no fix still.

hasty creek
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Platform: Switch
Issue (Include NPC Name): Mike & Sully not showing up at home, despite showing on map.
1st time I walked in, no one was there, nor waiting outside when I left.
2nd time, Sully was there, no one outside when I left.
3rd time, MI was there, no sign of Sully inside or outside.
4th time no one home but both waiting outside when I left.
Screenshot/Video: Video is of 2nd time going in.

ebon prism
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Platform: Switch
Issue (Include NPC Name): Merlin not leading me to the Stardust Port.
Screenshot/Video:

median zinc
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Platform: Switch
Issue: was doing the quest “Acts of Care” and when the forgotten was talking to Mickey to give him the flowers their head was just glitching or something. Same whenever I went to talk to them just after this to finish that part of the quest before moving onto helping goofy.

meager night
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Platform: ps5
Issue: I bought the new belle add on and now she doesnt exist in my game. She isnt on the map both in dreamlight and eternity. I've restarted the game, tried the villagers thing, tried changing outfits back and nothing she is completely gone

wooden swallow
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Platform: PC (Steam)
Issue: Olaf keeps sniffing flowers at places where there are no flowers...

midnight citrus
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PC
Mirabel & Venelope were missing the last two days for me. Today Venelope is sleeping in her house, but still no Mirabel. I've never moved their house's, and only rotated one of them, but that was a month to two months ago. Both of their pictures are greyed out on the map of who's in the valley. Also submitted a report.

high sundial
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Platform: Nintendo Switch
Issue: a lot of NPC’s (Belle, Beast, Fairy Godmother, Mirabel, Kristoff, Olaf, Stitch, Scrooge, Mother Gothel, all 3 lions, Ariel and Ursula) don’t show any favorite things of the day either on the collection menu or when speaking to them

cloud jungle
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Platform: PC
Issues: Heads glitch a lot (scares my kids but gives me a good laugh). Additionally, it's hit and miss if my characters follow when I'm hanging out with them. And they don't spawn by me when I fast travel. Sully, I could walk straight through at one point when he wasn't following me while hanging out. Characters have also been able to squeeze into small spaces I can't access, and then they are stuck.

spring raven
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Platform: Switch
Issue: during the I got a Dreamlight quest. Rapunzel and Gaston are suppose to be talking but they are only doing what can only be described as dancing.

blazing crystal
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System: Pcs/steam
issue: Can't hang out with elsa and unable to complete the starpath quest

potent gazelle
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Platform: Switch
Issue: Multiple characters not spawning where they're supposed to be. Showed Jack in his house, went in, not there, left and repeated 5 times. Was not in home, valley, Remy's, or Shop. 3 of the times it said he was supposed to be in his house, the other 2 there was just no icon for him anywhere on the map. Happening with Mike/Sulley, Fairy Godmother, Jack as I mentioned, Ursula, and Minnie that I've seen. Was happening before and after I used the Scramblecoin toggle.

visual ferry
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Platform: Xbox
Issue: The game showed me that Maui was in McDucks shop, then he switched to his house. I didn't see him in his house. I had to enter and exit 5 times before he showed up outside of his house. Then I couldn't talk to him outside I had to enter and exit his house for another 5 times before I could talk to him. (Never had this issue before with any characters.)

viral sky
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Platform: Pc (Xbox Game pass)
Issue (Gaston): He has disappeared completely the Isle and Valley during the quest of "The Wild Tangle's Swarm" while waiting on him to re-center himself. Could not find him to finish the quest "Directive: Danger of Eve. Had to reload game 3 times to get him to return.

burnt nest
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Platform: Xbox
Player: everybody 💀
Issue: head shaking including on my character making it look like their possessed

radiant siren
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Platform: PC/Steam
Issue: Anna and Merlin are in the restaurant just hanging out and walking around. Can talk to them but can't get them to hang out. Beast is not in there but when I walk out, he is standing behind me. I've gone out and in several times and both issues have happened every time. Merlin is in his house at the same time and I can talk to him there and get him to hang out. He won't follow me into the restaurant and when I walk back out, he comes running from his house.

verbal axle
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Platform: PC
Issue: Entering game for the first time, Goofy is set as if we are hanging out (despite just logging in.) Attempts to actually have him hang out with the dialogue option and stopping it after does not fix the issue or stop his following. He has now become a permanent companion upon start up and I do not want it

wooden swallow
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Platform: PC (Steam)
Issue: Moana says "I can tell we're going to be very good friends" even though I've already reached the maximum level friendship with her.

modern torrent
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Npc is mirabelle platform is switch. Mirabelles likes for the day are not showing up.

amber mauve
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Platform: ps5
Issue: characters not showing on map but if you go to their house they are (sometimes) there even though it doesn’t show them there on the map.
I’ve also had it happen where if I go in their house and back out they then appear.
This has happened with Mike & sully, beast, & wall-e (so far)

austere delta
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Platform Xbox series X….Belle… She got stuck on some pumpkins. I was harvesting a batch and no matter if I shoved her or not she kept going back to two pumpkins kind of close to the back wall of the forgotten lands. The same one the those pillars are for the one main quest/where the OG cooking pit is in FL. She would do her walking animation but not actually go anywhere. Then today she was gliding from Dazzle Beach up to the plaza. Her back to that wall and moved like a ghost. She is the only one I’ve noticed acting weird

copper swan
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Platform: Switch
Issue: Certain character’s icons will not show on the map. Not always the same ones and usually it’ll be two or three at a time whose icons are completely missing. Removing and adding them back doesn’t help, not even restarting the game.

modern torrent
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Here is Mirabelle npc issue cannot do starpath Mirabelle gift request

knotty warren
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platform: ps5
issue: forgotten’s head repeatedly turns jaggedly for no discernible reason. have also seen the same issue with other characters, such as sulley and vanellope’s eyes but was unable to record

bleak knoll
rain junco
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Platform: pc/steam
Issue: It's 8 in the morning, I hear Maui say "why do mornings have to be so early?", so far it's normal. But I just heard Vanellope yell "Time to sleep! See ya!" like she's supposed to say at night.
(no screenshot could be very helpful for this case)

raven cipher
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Platform: PC/Steam
Issue (Include NPC Name): Hanging out with NPCs (I have hung out with Jack, Belle and Scar) and they do not follow me if I glide or fast travel. I have to return to them and push them forward so they can start moving again.

restive apex
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Platform: X-Box PC
Issue: ||Jafar||, what are you doing here? 👀 You're not welcome here and you know it!! /j In all seriousness, ||Jafar|| showed up at ||Remy's||. I just went inside, and luckily I don't see him!
Video/Screenshot:

spring raven
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Platform: Nintendo Switch & PC
Issue: Npc aren’t in their houses/shops/restaurants even though it shows that they are on the map. If I enter a house, they’re not there so I leave and they’re either standing right outside of the door to their house or they’re now entirely somewhere different on the map. This has been any issue since the game dropped on Day 1. Y’all ever gonna fix that mess? Geez.

pearl quartz
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Platform: PC/Steam
Issue: When I try to hangout with characters they freeze and don't come along. They only turn up when I go inside Scrooge's Shop or Remy's Restaurant. When they freeze I can also walk right through them almost as if they're not even there.

dusk hedge
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Platform: Switch
NPC: Wall-E
Issue: I can't hang out with Wall-E and it's a Starpath task.

restive apex
iron pollen
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Platform: PC (XBOX Game Pass)
Issue: Sully doesn't move if you collide with him, and this has led to me getting trapped in spots a lot while fishing with him. It's not a problem with anyone else.

wooden swallow
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Platform: PC (Steam)
Issue: Forgotten keeps showing even if disabled via map... It says there's a quest for forgotten, but I have already finished all quests except the level 10 friendship quests for Mike and Sulley...

sullen niche
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Platform PC
Players showing up on map inside house but not in house when I go there and do not show up outside the house when I exit. This is happening with all NPC.

finite moon
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Steam/PC: Frequently running into issues where Mother Gothel is shown in her house on the map. I go to the house, go inside, and she's not there. I go back outside, she's not there. The map still says she's inside (and when I go back in again she's still not there), or she'll have just vanished and be nowhere on the map at all.

hollow wren
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Platform: switch
Issue: I can’t see the favorite items of the villagers. Even if I ask them directly (and so, I can’t complete a star path quest !)

outer loom
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Platform: Playstation 4
Issue: Minnie neck keeps breaking whenever she's supposed to be looking towards me or when she's just walking her head just keeps going all over the place.

gleaming radish
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Platform: PC/Steam
Issue: Ursula in Vanessa form has a...berry? hanging out behind her. It's only visible when she is not moving, otherwise it is hidden by her skirts when walking, but I followed her around for a while and it persists

timid furnace
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Platform: PC (Steam)
Issue (Include NPC Name): Beast is my fishing companion and is level 2 right now. I'm hanging out with him, but as it shows in the video, Beast leaves when I start fishing and comes back once I finish, without giving extra fish. His level also seems to not be going up since there are no stars showing up over his head when I fish.
Screenshot/Video:

spring yew
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Platform: Epic PC
Sometimes Jafar's icon shows he is in Chez Remy on Eternity Isle, but he is not there. Sometimes his icon is not there but a little later shows up again.
According to the story so far he is hiding in his lair.

faint sigil
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Platform: Pc/steam
Npc: Goofy
Issue: Goofy keeps following me around even though we are not hanging out and hes also in every single house i go into

fickle hatch
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Platform: PS5
Issue: The forgotten has stopped free roaming. I can’t even find them anymore. Also many of my characters are missing from my valley. It shows they’re all accessible, but can’t find them.

fluid ridge
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Platform: PC/Steam
Issue: Fairy Godmother decided to lay down in the water after I spoke to Moana to do a quest

patent orbit
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Platform: Switch
Issue: I noticed this for awhile now. ( even since the dlc update released ) when you approach the forgotten he/she just stands there with out no waving. Like they used to before the dlc update.. it actually really bothered me.. 😔

celest ocean
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Platform: PC/Steam
Issue: Companions don't spawn at the correct locations when traveling between Eternity Isle and the Valley. Took Belle with me as a harvesting companion, and we went from The Docks to Forgotten Lands, and she spawned in Sunlit Plateau. I triggered her menu then exited it, and she ran into Forgotten Lands but didn't give me the additional pumpkins I harvested.
NPC Name: Belle (but also had this issue with Ariel when traveling from the Valley to Glittering Dunes).

rain junco
iron charm
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Platform: Pc
Issue: Donald Duck is gone. After many restarts he wont appear on the map in the Valley or DLC Map

coarse raven
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Platform: Switch
Issue: No Favourite Things Of The Day showing up for any character

spring raven
ashen rampart
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Platform: PC
Issue: NPC's getting stuck when hanging out. This screenshot is one example, she did not step foot into Forest of Valor, just stood there the whole time, nothing was blocking her. Simba was stuck by where my coconut trees were when I took him out yesterday. Olaf kept getting stuck by trees/bushes and then would only move after I was a distance away, then get stuck again.

late briar
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Platform: Xbox
NPC: Remy
Issue: I am having an issue with Remy Sleeping past 10pm. He goes to sleep at 6pm like normal, but doesn't wake up at 10pm like he is supposed to. He doesn't wake up until after 1am. I don't have a picture right now, but will take one tomorrow and come back and edit my post with images.

median ledge
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Platform: switch
Issue: Many characters don't show favorite items of the day. Currently I need to give Mike wazowski, Sulley, and vanellope favorite items for various reasons and none of them show their favorite items. This is the second day in a row. Other characters show their favorite items, but not the 3 that I need.

rose patrol
static junco
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Platform: PS5
Issue: Ursula had disappeared from the map and I can’t find her. I need to speak to her twice for the star path 😞😞

grizzled basin
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  • Platform: Switch
  • NPC: Moana
  • Issue: I haven’t been able to collect from Moana‘s boat for about two weeks now. The "browse" option appears, but when I press the button, my character just scooches a little to the right and nothing happens.
exotic marlin
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Xbox
Kristoff is fishing backwards

burnt osprey
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Platform: PS4
Issue: Villagers' favorite items of the day appear as blank

spring raven
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Switch
Eve is just not following me anymore during hangouts. Don’t know why. She just goes off where she wants. Didn’t even go inside my house.

Correction: Hangouts are apparently just randomly ending. Or maybe the quests are interfering? Idk.

exotic marlin
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Xbox
The forgotten is stuck walking around the water in the frosted heights

rigid sorrel
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Platform: Switch
Issue: Apparently Jafar heard the food at Chez Remy's is so good he decided to come out from hiding in the palace.

real cliff
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Platform:Switch
Issue:Favourite gifts not showing up for villagers under level 10. Both in the collections and when I speak to them

high light
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Platform: Xbox One
Issue: After completing the star path task to hang out with Simba, I said bye and he still follows me. I tried hanging out with another villager, restarting my game and console. As soon as the game loads, he is outside my house waiting to follow me when I load into the game. He should be in the restaurant requesting a meal at this time, but the game still computes Simba as hanging out with me no matter what I do.
Screenshot/Video:

graceful yarrow
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Platform: PC/Steam
Issue: Trying to complete the quest "The Singing Ice" with Elsa but every time I go into the ice cavern, she gets teleported into the wall.
Screenshot:

restive apex
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Platform: X-Box PC
NPC: Belle, possibly more (EDIT: Yup, more NPC's have this issue...)
Issue: It says she's in her home. I've exited/entered at least ten times now. I've even used the character booklet thingy to make her vanish, then reappear a few times. She is NOT in her house. She will NOT show up outside of her house. Only Beast does. She's nowhere to be found either in or around her house.

knotty warren
fickle hatch
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Platform: PS5
Issue: Whenever I do any task, the NPC I’m hanging with just stands there in the same spot and doesn’t collect any extra items for me. They don’t even follow my character.

dusty rose
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Platform: Switch

Vanollope is invisible during her meal times 😱😱 spooky!!

shadow river
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Platform: Xbox series X
Issue: My game is in spanish(from spain) and Úrsula sometimes says Nala's voice lines. It's weird to hear her with a kind voice 😂

fickle hatch
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Platform: PS5
Issue: not sure the best spot for this, but I feel like it’s taking extremely long to level up characters. I can give them their favorite items and the bar hardly raises.

dawn lotus
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Platform: PC and Switch
(spoiler alert)

Issue: When talking to the Forgotten his head shakes back and forth rapidly until the convo is ended. This happens nearly every time, I've noticed it on PC and Switch.

dusty rose
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Platform: Switch

The favourite items are different from each other on different pages

Take Fairy Godmother as an example

minor lynx
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Platform: XBox one x
Wall-E is nowhere to be found. He’s not in his house, he’s not in Scrooge’s or remy’s he’s not appearing on the map.. I can’t find him.. 😫

fickle hatch
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Platform: PS5
Issue: anytime I leave a building or teleport to a different biome, the character I’m hanging out with disappears to the opposing side of the map and has to run all the way back to me.

radiant moth
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Platform: Xbox PC
Issue: It is taking forever to level up with Mike. I have been stuck at this point of level 9 for days.

stark cipher
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Platform: PC (Steam)
Issue: Sometimes when I'm foraging, whoever I have for my foraging buddy, they would just stand there and not follow me. For example, Vanellope hasn't moved from the spot where I spoke to her and asked to hang out (do foraging) together.

blissful elk
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Platform: Xbox PC
Issue: i come here with issue with donald he disappeared he nowhere to found it was like 5 days ago he disappeared after i get quest from star path to give him gift

cedar imp
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Platform: switch
Issue: scrooge is not going back into shop when going into it. He'll be outside the shop when I leave it but not inside for me to order furniture from him. Had to hang out with him and enter the shop for him to go in and the option of buying furniture to appear

uncut dock
#

Platform: PC/Steam
Issue (Include NPC Name): I noticed that while trying to complete restaurant orders some NPCs were not following their correct schedule. Upon loading to the Dreamlight Valley/Eternity Isle map (from anywhere), they would appear directly outside of the restaurant's doors and then take off to do random things. This appears to be quest related as I was able to get an NPC, specifically Minnie Mouse (quest: "The Language of Flowers"), to follow her schedule again by progressing past a certain point (Craft "Minnie's Flower Arrangement" and talk to her again, may have actually been fixed after I finished the "Gather Blue Star Lilies"). This quest was not being tracked when I noticed this issue, so she was not following me around, but the game seems to have still viewed it as if she was when loading into the map.

This is also happening with Goofy but as of this moment he's no longer scheduled for the restaurant so I can't test this theory on him right now. The quest I have from him is "The Ones That Got Away" at the "Catch some of the strange new fish around the isle" point. If I am able to I'll see if I can solve it for him too and update this post, along with any others I come across.

Edit: It is also Scramblecoin related. Kristoff had no active quests but refused to follow schedule, but once I played scramblecoin with him he finally went back inside.

Edit 2: Confirmed for a few others, though the next 3 I experimented on didn't have a follow mechanic. Once I moved further in their quests they went back to their schedules. Those tested were:

  • Mother Gothel - "Shine A Light" quest - Craft 3 sunlight torches and then talk to her fixed her.
  • Maui - "The Heart of Dreamlight Valley" quest - Bringing him the heart and then placing it in the castle fixed him.
  • Vanellope - "Extreme Biome Makeover" quest - Making/gathering the parts for the kart (or possibly sooner, didn't reload the map while following the quest for a bit) fixed her.
radiant moth
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Platform: Xbox PC
Issue(s): characters will follow you around (even from the opposite side of the map) until you stop so that they can say whatever it is they have to say.

When hanging out with a character and you travel through a well, they will spawn on the other side of the map and have to run across the map to catch up to you.

golden plover
#

Platform: Xbox (Series X/S)
Issue: Remy hasn't woken up from his scheduled nap and I miss him 💔

rigid walrus
#

Platform: Xbox One
Issue: Ariel's character model has a small but noticeable hole in the top of her head
Screenshot:

inland wing
#

Platform: PC Steam
Issue: After finishing the Acts of Care quest with the Forgotten, I got stuck like this. I can move the camera around, but can't do anything else.

Also, during the quest, when I went to give the Bouillabaise to Goofy, he wordlessly took it and went back to his fishing without continuing the scene. But I talked to him again and the scene completed.

serene cradle
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Platform: Steam
Issue: characters not showing on the map at all although they haven't been removed from the valley. Instance here where Buzz is nowhere to be found. His icon showed up on map after entering his house, but he isn't actually there. Tried exiting the house as it sometimes spawns the character outside, no luck. Pulled up the camera to see if he would appear or get out of furniture if he was somehow clipping through, still nothing.
Edit: well, looks like I had to complain for Buzz to show up. Entered and exited the house multiple times, this time, he decided to spawn outside. Not sure why now and not the other times.

nocturne urchin
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Platform: PC/Apple
Issue: Can’t feed monkey on overlook terrace on the last follow he disappears and it starts over again.

median zinc
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Platform: switch
Issue: went to give Jack one of his favorite things and I’m stuck. I can move the camera but can’t move character. Plus when I would try to talk to him once it cancels out the action and moves him away from me. When I talk to him the second time it lets me talk to him. But if I go to talk to him again it does the cancelled action and moves him again.