#[Archived] Update 9 - Multiplayer Issues

1 messages · Page 1 of 1 (latest)

sand mountain
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**Please post here if you’re having Multiplayer-related issues.

Use the format below:**

Issue:
Screenshot/Video:```
shadow bluff
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Platform: Xbox one
Issue: cannot connect to multiplayer

I don’t have a photo as I am posting this on behalf of my husband but he cannot get multiplayer to work on either end. Which sucks because he has stuff in his Scrooge store that he wants to give me.

vapid sedge
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Cant join multiplayer on switch. It says internal server error.

late geode
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Platform: Windows
Issue: Cannot generate valley code or join another valley.

fringe nimbus
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Platform: Xbox app on PC
Issue: Cannot join via multiplayer. I tried multiple codes, rebooting PC, nothing helps!

odd estuary
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Platform: Xbox Series X
Issue: Can't join via multiplayer and can't generate multiplayer code. I deleted and dowloaded the game again, restart the Xbox, internet connection, always this issue.

crystal monolith
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Platform: Switch
Issue: can’t go in to my friends Scrooge store in multiplayer. Game disconnects an brings me back to the start

tardy gulch
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Same Xbox issue

little plume
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Platform: xbox
Issue: can’t connect to multiplayer services since update

weary juniper
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Platform: Xbox + Xbox on PC
Issue: cannot connect to multiplayer at this time
Screenshot/Video:

quasi tusk
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Platform: Xbox + Xbox on PC
Issue: cannot connect to multiplayer at this time or create a code for others since the update.

misty sequoia
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Platform: Xbox game pass for PC
Issue: unable to connect to multiplayer

marble junco
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Plateform : Microsoft
Issue : Cannot connect to multiplayer

pearl orchid
daring grotto
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Platform Xbox 1. Issue: cannot join another valley

naive smelt
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Platform: gamepass pc
Issue: can't open the valley

worldly marsh
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Platform: Xbox Series x Game pass
Issue:cannot connect for Multiplayer

golden zenith
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Platform : pc via Game pass
Issue : cannot connect for Multiplayer ...

slim saffron
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Platform: XBox.
Issue: Unable to connect.

wraith mountain
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Unable to connect to multi player still on xbox

daring sage
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Platform : PS4
Everytime I’m quitting my shop in multiplayer, my game crash! 🥹

winter shoal
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Platform: Nintendo Switch & Apple Arcade
Issue: Only 5 numbers are appearing when generating a code for multiplayer

tender parrot
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Platform: Apple Arcade to Xbox PC
Issue: Unable to travel to another valley. My friend was trying to connect to her second valley and couldn't connect. She got something like, "The valley for this code does not exist." I then tried to connect to see what was happening and got the error: Cannot start a multiplayer game because the native token authentication has failed.

cyan acorn
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Platform: Switch
Issue: when loading into my friends game, as soon as I'm fully loaded, it disconnects. Have tried 5+ times. Even reset my switch and their pc

pseudo compass
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Platform: Mac Apple Store / Mac Apple Arcade
Issue: says it can’t find the valley for the code despite taking pictures to confirm the code is the same

rotund summit
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Platform: Steam
Issue: No switch users can visit my valley. They just get disconnected. It becomes very frustrating to the point where it is no longer enjoyable. I hope it can get fixed soon.

warm ermine
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Platform: Arcade
Issue: when opening and generating a code only a 5 digit code generates, not the needed 6 digit code, this has happened for numerous codes

forest ravine
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Hello! I have a multiplayer issue. The code is only generating 5digits and I have the error "Cannot start a multiplayer game because the Visit Code is invalid."

Platform: PC via Steam

rich ingot
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Platform: Xbox (PC Version)
Issue: Game crashes and disconnects when trying to create code for multiplayer. Worked for about 1 min then got disconnected. Game is fine but as soon as I go to generate a code the game crashes and closes out.

latent pecan
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platform: ps5
issue: host’s head detached from her body

raw sable
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Platform: Switch
My visitors cannot pick up Cotton Candy that I have dropped on the ground.

paper hemlock
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Platform: Switch
Issue: I visited my wife and got one pixl shard whilst she got none. The last time we visited each other we got no pixl shards at all.

molten summit
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Platform: PC Steam
Issue: I can visit my friends valley with no issues, but when she tries to connect to mine it disconnects her and doesn't let her join. We both are on PC Steam version

wraith orbit
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Platform: switch
Issue: Had this issue a few nights ago trying to join someone’s valley and I still have it and haven’t been able to go to anyone’s valley since, was trying today and on their end it had said I joined but then left but I didn’t even get the loading screen

visual kelp
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Platform: PC via Steam
Issue: The code only have 5-digits. Appears error message "Cannot start a multiplayer game because the Visit Code is invalid"

opaque field
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Platform: Switch
Issue: Says I can’t connect due to an internal error

dusky pumice
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Platform: Xbox Series X
Issue: Most of the time I get a joining error and when I am successful in joining a valley my character is unresponsive/frozen. I also noticed I have been able to enter decorator mode and act as though I am going to place down furniture. Admittedly the only internet available where I live is less than ideal but I had some success with multilayer prior to the last update.

trim grove
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Platform: PC Steam
Issue: Valley code given is only 5 digits

queen condor
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Platform: Switch
Issue: will not allow me to visit another valley. Says internal error after entering code

agile marsh
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Platform: Xbox- Console:Xbox One
Couldn’t connect to multiplayer, once I did & bought things in my best friends Scrooge shop. Once he exited the store with me it kicked me completely from his valley. Then when trying to load into my valley, which was taking unusually long, it keeps saying it can’t connect to DDLV Server. Then when able to, I couldn’t access the pause menu, after a minute was able to then when trying to locally save it wouldn’t. Then would after a minute but as soon as I tried to cloud save it crashed. (Copy pasting in all relevant issue boards)

ember carbon
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Platform: switch
I open my valley and my friend cannot come visit. It tells me that she's on the way, then says she left. Yet she's seeing my village on her screen when it tells her she's disconnected. Neither of us are having Internet issues, I'm still able to visit her village. This has gone on now for 2 days.

smoky sparrow
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Platform: Nintendo Switch.

Issue: Every time I try to join another person's Valley, no matter what console they play on, I always get a Joining Error. I always have to click "ok" several times just to get it working (and sometimes that doesn't even work). This has been an irritating constant issue since the Monster's Inc update. EVERY time I go to join someone else's Valley.

cosmic mesa
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Platform: PC

Issue: I joined my friends valley. But during and after I left her and went into my own valley this kept popping up all the time. It stopped ofc when I logged out of the game and went back in. But still annoying that it happened.

lunar ferry
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Platform: Switch
Issue: multiplayer not being buggy since most recent update
Photo:

austere niche
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Platform: PC (steam)
Issue: people can't join my valley. I have a message on my screen saying that they are coming and suddenly it says that they left but they never spawned in my valley. I have no trouble joining other people's valley though.

Edit : It was due to my sunflower field. I was below the item limit, but I guess 648 sunflowers next to each other is too much for the game 😅

I removed them and everything is working fine now!

cyan birch
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Platform : Xbox Series S Issue: Cannot join multiplayer worlds. Game crashes on loading screen after multiple tries

marsh sky
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Platform: Switch
Issue: My Multiplayer code is only 5digits and it should be in 6digits. Been waiting for months on your email customer service, but they didn't get back to me. ☹️

nova ibex
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Platform- PlayStation issue- my visitor station has disappeared completely

gritty ingot
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Platform: Xbox Series X & Playstation 5
Issue: my friend and I both are trying to play together, she's on PS5 and I'm on Xbox. We both have tried generating 3 different codes each. All 6 times we tried it comes up with the same thing. We also both checked our CrossPlay Settings on both consoles and our settings do allow cross-platform play. Unsure if this is a Game issue or a Console issue.
Picture/Screenshot: attached.

cursive zinc
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same exact issue as above, have there been any updates on this issue?

scenic steppe
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Platform: Nintendo Switch
Issue: after loading to join a valley it gives me this Error

fast vine
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Has anyone been able to figure out the issue with multiplayer? Still can’t use it since they’ve added the option for multiplayer.

drowsy condor
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Platform: PC
Issue: When I try and get a code for my cousin to come and join my Valley, it only generates a 5 digit code and wont let her join in the game with me saying that there is an error. I have tried to restart the game but no luck. I'm pretty sure but i could be wrong but i think it needs to be a 6 digit code not a 5. But no matter how many time i restart the game it always generates a 5 digit code.
Screenshot/Video: