#[Archived] Update 9 - Apple Arcade Issues

1 messages · Page 1 of 1 (latest)

indigo wren
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**Please post here if you’re having issues with Apple Arcade.

Use the format below:**

Screenshot/Video:```
fluid marsh
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Issue: I’m able to pick up the memory at the Laugh Factory but it never goes into my collection and then I’m able to keep repeatedly picking it up.

river flame
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I can’t even get into the main game. This pops up after I hit “continue” on the main page to sign in

tropic furnace
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Issue: Name change option not available

regal osprey
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Issue: 1. Can’t craft illuminate Flowers from «A rift in Time» (no longer exist). 2. Can’t change companions anymore. (The button is missing)

low lantern
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Platform: Mac (Apple Arcade)

Horrible screen tearing throughout the game. Even scrolling the Map and worse performance overall.

Before the Laugh Floor update 1.9.0 the game was running flawlessly. Played yesterday and none of these problems existed.

fierce granite
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After the update I was able to interact with the boat and enter A Rift in Time for the first time! I explored a bit. I closed the game, came back later. Did some stuff in the main area for awhile. However, when I try to go back to Eternity Isle the game crashes. I tried to fast travel from the map to the two areas listed - both crashed the game. I tried to use the boat in the castle and the game crashed again.

Ipad pro 5th gen. Everything up to date.

blissful bough
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Platform: Apple Arcade

Unable to load game since latest update. App and phone are up to date. I can’t even start a new game.

radiant rune
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I can’t move this flower so can’t complete Ursula’s mission

topaz furnace
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Platform: Apple Arcade iPad 10th Gen

After getting through the "Tap Screen to Start" screen, the game navigates to the main menu but is stuck with an endless loading overlay. I can only interact with the Game Centre menu and nothing else. Closing the game and restarting my device has not fixed it.

dawn trellis
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When I try and play on my mac, it acts as if I dont have a save file and the only option is to play "new game". Sometimes quitting and exiting helps other times it doesnt, has anyone else encountered this issue? And know any workarounds?

topaz furnace
frail tangle
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iPad player here; I just wanted to share this bug. I was removing items and clearing out my plaza so I can decorate it and when I pressed the save and exit button it started doing this. I hope I’m posting this on the correct thread.

sacred wedge
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Platform: Apple Arcade
Issue: more of a suggestion, but I use the backbone controller to play on my phone. We need an option to change the button signs to match the controller used. For example, the backbone uses PlayStation symbols, but on the game itself it uses “ABXY”

noble timber
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Platform: Apple Arcade
Issue: the furniture items limit is too low.
More: I barely touched any biome except rearranging or replacing some trees, laying down some new pavement and putting in a few new bushes, rocks and foliage, leaving most of the space empty with huge gaps between moderate clusters of objects that usually happen at someone’s front yard or an occasional focal point.

I decorated only with trees, rocks & plants natural to the Valley + reused the same set of 20 items selected from the seating, tables, lighting, flowerbeds and other decor options again and again across all biomes to keep the unique items number down. I limited my agriculture to 140 holes with only 2 different crops.

The only time I may use unique items is while decorating someone’s front yard with themed collections or valley’s unique fountains. By now I have 10 houses with less than 15 unique items, 7 with less than 10 (or even 5) and 11 more residences that have no decorations whatsoever, cause I even removed books from Merlin’s and destroyed Goofy’s backyard.

Technically, I have no motivation to do anything anymore in this game cause the main attraction for me here was an ability to decorate.. yet the collections lack a handful of nice pieces (no Tracks in Arcade), and now I cannot even afford to continue to decorate my valley despite not coming even close to what influences usually do with tons of flowers, greenery, rocks and variety of unique details.

dusk merlin
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Issue: Frozen Switch on the Diamond in the Rough quest. Says activate first light emitter, switch is down. I’m stuck on the third gate, after passing the first two.

analog moat
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I am unable to connect online

fierce granite
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After the update I was able to interact with the boat and enter A Rift in Time for the first time! I explored a bit. I closed the game, came back later. Did some stuff in the main area for awhile. However, when I try to go back to Eternity Isle the game crashes. I tried to fast travel from the map to the two areas listed - both crashed the game. I tried to use the boat in the castle and the game crashed again.

Ipad pro 5th gen. Everything up to date.

March 30 update: This is still an issue. No updates on AA.

Does anyone have any info on if any AA issues are being worked on? I looked at the Trello board but I don't see anything for AA at all. Thx

fluid marsh
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I purchased the green tufted couch from beauty and the beast collection and the painting table from tangled’s collection. I was able to place them and when I exited furniture mode they disappeared and are no longer in my inventory.

astral thistle
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Issue: Apple arcade on apple TV force closing during playing and multiplayer!