**Please post here if you're having Character Model or Clothing related issues.
Use the format below:**
Issue:
Clothing Item Name:
Screenshot/Video:```#[ARCHIVED] Update 8 - Character Model & Clothing
neon mauve
gentle gazelle
Platform: Nintendo Switch
Issue: During The Forgotten Quests, the Forgotten is missing its body. I've restarted the game and everything a couple times and still no difference. Wasn't like this a few weeks ago.
Clothing Item Name: The Forgotten
hearty sapphire
Platform: PC
Issue: The Snow Boots cause clipping issues. I've tried on multiple pants and the same thing happens
Clothing Item Name: Snow Boots
strong anchor
PS5: Sir what is your jumper doing? only appears to happpen indoors. this is the new painters overalls that came with the expansion pass
vague heron
Platform: PC
Issue: My characther not loading in anything except its head, nor was i able to move around.
mental sequoia
Hope this is where I put this
Platform: PC
Issue: After interacting with goofy's stall my character is stuck in this pose I can move and do things but it's weird
latent remnant
Platform: Nintendo Switch.
Clothing Item: Dapper Wall-E.
Issue: While Wall-E wears his alternate outfit, his hat is not on top of his head and instead floating in in the air. (I wasn't sure where to put this bug, sorry if this is the incorrect area.)
zenith dirge
Issue: In the forgotten quest what character only loads a white head and wings and no other details. I’ve restarted the game and made sure to wear simple clothes and nothing has changed.
Clothing Item Name: Forgotten?
Screenshot/Video:
sudden vine
Platform: PC (Steam)
Clothing Item: Gilded Royalty Outfit
Issue: Legs are glitching through the shoes.
prime geyser
Platform: Switch
Issue: New Winter Coat cannot put on over a Skirt.
tired zodiac
Platform: PC
Issue: The Hourglass in the Wardrobe Menu has a strange name.
Screenshot/Video:
sour moss
Platform: PC
Issue: Tools skins area shows the new Hourglass royal tool as something else in “Tools” through the clothing tabs.
Photo:
fervent depot
Platform: Xbox
issue: did not receive level 10 friendship gift from Eve.
Clothing item name: Eve jacket, Eve minidress
dusky lynx
Platform: PC
Cannot wear new starpath jacket over a skirt or certain pairs of pants
uncut turtle
platform: xbox
issue: after going through tool menu, character became stuck in position & game had to be closed to fix
hearty frigate
Platform: PC - Steam
Issue: The legs from the Gilded Royalty Outfit are glitching through the shoes.
lost lance
Platform: Xbox
Issue: Screenshot says it all really 😅
balmy jetty
Platform: PC/Steam
Issue: New Tink's Fairy Wings aren't animated like the rest of wings sets
obsidian cape
Sorry, I know it's something simple. But it really bothers me 😢
west walrus
Platform: Steam
Issue: after going through the portal my character is just a floating head and wings
Clothing Item Name: /
Screenshot/Video:
fair karma
Platform: Nintendo Switch Lite
Item: Tinkerbell’s Wings
Issue: Tinkerbell’s wings don’t move like other fairy/butterfly wings in the game.
true agate
Xbox series x/s
Tinker bells wings don’t move. Also the raven wings aren’t moving either. All the other wings move
inland storm
Platform: Switch
Issue: Tinker wings are stuck on one side. Do not flutter
Clothing Item Name: Tinkerbelle Wings
Screenshot:
plain depot
Platform: Nintendo Switch
Issue: During The Forgotten Quests, the Forgotten is missing its body. I've restarted the game and everything a couple times and still no difference.
Clothing Item Name: The Forgotten
sour moss
Platform: PC
Issue: item bought won’t go away
Got this in the shop today—idk if it’s supposed to be there but I bought it and now it won’t go away. It had a red dot which meant I didn’t have it before
spiral dock
Platform: Switch
Issue: My character model started t-posing and floating around instead of walking, his face is also extremely distorted.
sharp ore
Platform: Switch
Issue: While changing tools, my avatar’s animation froze. I can still move, but the animation was stuck. I had to turn off the game and turn it back on to fix it.
(It happened again recently, that left me stuck in an A-post instead of a frozen animation)
upbeat garden
Platform: xbox
Issue: if you do something and main it will make your character slide
Clothing Item Name:
Screenshot/Video:
stoic agate
Platform: Steam
Cannot change any of my clothing, this is after equipping Maleficient's wings, yes I did restart the game.
summer lark
Platform: Steam
Cannot change any of my clothing, this is after equipping Malefi...
Platform: Microsoft store
Mine is stuck too i didn't realized it stated after equipping the wings but at least i know whats the problem 🙃
pastel haven
Platform: Microsoft store Issue:Cannot change any of my clothing, also I don't have malificent wings so I know thats not the issue
near pine
Platform: Xbox One
Issue: Merlin and Jack Skellington will not change into their festive outfits.
Clothing item name: festive outfits
swift tangle
Platform: PC & switch (tested both)
Issue: when toggling the right rose eye patch on, not only does it not display as worn but it also locks your current outfit and stops you changing anything else. Ie- if I "put it on" it won't display, and I can no longer take off, put on, or change any other piece of my outfit until I "take it off"
Only happening since the update to remove it from the scrooges store, I purchased it previous to this.
Clothing item name: right rose eye patch
stiff dove
Platform: Steam- I Cannot change shirts, everything is showing up as the yellow tie dye sweatshirt, it's hard to change as not everything goes with yellow tie dye 🤷♀️
wind fern
Platform: Switch
Issue: I cannot change into any other wardrobe item. I've reset the game several times. This started right after I bought the new Malecifent wings. I tried to put them on and nothing happened and then I couldn't change into ANYTHING else. (Seems a few others are having similar issues?) EDIT: MY issue seems to be fixed. It's because of the rose eye patch. I take it off and everything is fine.
Clothing Item Name: All of them.
Screenshot/Video:
surreal bough
Platform: Switch
Issue: I cannot change into any other wardrobe item. I've reset...
I'm having the same issue since two days ago
full breach
Platform: Switch
Issue: I cannot change into any other wardrobe item. I've reset...
Yes I'm having the same issue right now I can't change my clothes and I'm trying to do the Christmas theme thing
surreal bough
Platform: Switch -- unable to change wardrobe - this is slightly unfortunate specially when participating for dream snaps and now it will affect the voting process since my clothes aren't matching for this week's theme challenge
fiery vault
Platform: All
Issue: Certain items are not tracked in Collections if you're a veteran player although they can still be found in your appearance inventory.
If you obtained Goofy's Yellow Athletic Sunglasses from his friend quest before update 1.3, it won't be registered in the Collection and it can't be reobtained. The same happens with the Floral Gowns if obtained before update 1.6, and the Dreamlore Ruana if obtained before update 1.4.
Please provide a fix for these.
bronze trout
Platform: iOS
Issue: cannot change my clothes
hybrid flicker
Platform: iOS
Issue: cannot change my clothes
Platform:Steam
Issue: like my poster before i cant change any clothes....
pulsar plaza
Platform:Steam
Issue: Can not change my clothes too, since serval days.
strong pebble
Issue:Clothing won’t change
Clothing Item Name: All
inland urchin
Platform: PC Steam
Issue: Wings stuck to one side.
Clothing Item Name: Tinker Fairy Wings.
Screenshot/Video:
fast violet
Platform: Nintendo switch
Issue: my character model seems to be stuck. She can't do any tasks. Restarted and still stuck?
coral ridge
Platform: PC (XBox Game Pass Ultimate)
Issue: Trying to change outfit won't update the looks
Clothing Item Name: Glowing Floral Gown/Any clothing item
Screenshot/Video:
vivid wing
I have an issue, can't change clothes, what's the cure? Platform: PC
Написать #dreamlight-help
torpid grail
Platform: Xbox
Issue: Custom items being changed when not worn
Clothing item name:
Before & after of most recent one, the black one in the background shouldn't have that stripe either. (Apologies about the before not being better, it was an accidental screenshot)
old walrus
The floral outfits here are not the right color. I don't have any pictures from before but there were much more vibrant colors. I play on Xbox and Switch. Both look this way.
stoic canopy
Platform: Xbox however I believe this might be every platform
Clothing item name: Elegant Winter Mask
Issue: not under the masks category
quartz sorrel
Platform: Steam Windows 11
Issue: Hair won't change to the correct color from this mannequin. I am not having this issue with other manequins or hairstyles. I originally had the Cinderella up-do from the manequin to the right, and then tried on an outfit with the hair style and hair color the character is wearing. When I went to switch to the manequin with the dress I am wearing in the screenshot, hair did not change color from green to blue as it should have.
Edit: The issue was fixed by closing the game an re-starting.
spark oyster
Platform: xbox - Gamepass
Issue: Cannot change clothes when wearing the rose eye patch.
split cargo
Platform: PC (Steam)
Issue: Both wings are pushed to one side (reselecting item doesn't fix it, restarting the entire game does fix the problem)
Clothing item name: Tinker Fairy Wings
keen sequoia
the Victorian Matchmaker's dress shows the default underwear through the dress's fabric when the character is even idle.
keen sequoia
Platform: Steam
Clothing Item Name: Til the Stroke of Midnight Ensemble, Artist's painted Overalls, Festive Holiday Suit, Candlestick disguise, Black Jean Overalls
issue: when I wear them, I loose my feet! 🦶🏻
lunar steeple
Platform: PS4
Issue: When my sister took her dreamsnaps her character started doing this and wouldn't stop. She couldn't interact with anything. It fixed itself once she quit and reloaded the game
glossy bay
Platform: steam
Issue: when my brother tried to change clothes on the female model they often get stuck, today the croptop was invisible. they found that the eyepatch caused it. once removed all clothes are able to be changed again.
Clothing Item Name: Right Rose Eyepatch (left is not aquired to test if its both)
Screenshot/Video:
nova blaze
Platform: PC/Steam
Issue: The Floral Jumpsuits color palettes have changed. I am assuming/hoping this wasn't intended. It looks like she's been rolling around in the mines.
peak summit
Platform: Switch
Issue: My character keeps freezing as I do task. Sometimes it only last seconds, other times, I have to force my game to quit. Losing progress I've made. Started once I got the new A Rift in Time add on
keen sequoia
platform: PC
Item: Tinker Fairy Wings
Issue: couldn't reproduce it after leaving the restaurant and coming back in, but the windows' texture seemed to alter the appearance of the wings, as if the transparency of the glass and of the wings made both elements swap foreground and background.
edit: reproduced it, it's surely linked with being talking with a character at the same time
golden elm
Not nessessarily a character model issue but
Platform: Pc/Steam
Issue: My character has never had a name. I have always been called "Player Name". Why havent you fixed this yet???
keen sequoia
platform: steam
issue: today only my head and my critter appeared, with that weird menu frame; I can open the menu and teleport, I can change my clothes which made the rest of my body spawn, but I still can't walk or make the frame go away without restarting.
keen sequoia
platform:Steam
issue: my character is making this weird face in clothing TOM mode, this is a similar face as the one some stuck characters have been reported to do recently. Closing the menu fixed it, but I think it could help you to identify the problem
keen sequoia
platform:Steam
concerned item: all color's Ankle Sock
issue: the masculine body shape has a weird texture on his hand when an Ankle Sock is equipped. As you can see it dosn't do this with any other sock. I also checked on the feminine body, it doesn't do that
keen sequoia
Platform: Steam
Concerned item: Snow Jumpsuit
Issue: On both the masculine and feminine body types, the snow jumpsuit has black spots that the Open-Front Frosty Cardigan doesn't have. Check the armpits for both body types, and the thinner part of the back on the feminine one.
vital dragon
Platform: Pc/Epic
Issue: The male model has some issues with some skelletons for some clothes, specially tops, where they don't act like they're supposed to, being like this:
shut vault
Platform: Steam
Concerned Item: Floral Jumpsuit (all colors)
Issue: The Floral Jumpsuit costumes have all had the shirt change to a really dark and grungy color with brown armpits. This happened in a previous update and was fixed, now it has happened again with the Pumpkin King update.
lapis token
Platform: PC
Item: Pirate Captains Longcoat and Gray Winter Gala Coat
Issue: Pirate coat is clipping with Long Pleated Skirt and the Winter Gala coat you cannnot wear at all with it.
peak summit
Platform: Switch
My character seemed stuck. It did this and eventually I froze. Making it so I was unable to move my character. I was able to move the screen to look around but I couldnt use any buttons. Had to force quit to resolve it.
wary python
Bought this in scrooges shop, I know it is the opposite side to a premium shop item, but I was able to use it until a recent update. Now I can’t equip it, and I can’t interact with this mannequin either. What is being done to correct this, both for those who bought the premium item this is a mirror of, and those who bought the eyepatch and can no longer use it?
tired ridge
Platform: PS5
Item: Tinker fairy wings
Issue: The wings haven't fluttered since I got them which I'm not sure if that's a design thing but now they are both leaning to one side of my avatar!
Video
barren wing
Platform: switch
Issue: my body has frozen into like a sleep pose and now just glides around, took 3 times of exiting out of my game to get it to load properly. Happened right after I switched from Eternity isle to the main Valey.
hallow snow
Platform: Xbox Series X
Issue: Tinker fairy wings are glitching
trail field
Platform: Steam
Issue: planting crops while wearing some dresses still makes the character model clip through the dress
kindred agate
Cinderella dress has black hole in back when standing still. Tried wearing different shorts underneath still does it.
muted herald
I can't change my outfit and haven't been able to on PS5 since I bought the rift in time and equipped the 'gilded royalty outfit' in the pic I try to equip anything else and it jus doesn't work😢
gilded delta
Platform: Switch
Issue: Moana clothing misplaced in the monsters Inc collection
Clothing name: Teal Dreamlore Ruana
cedar saddle
Platform: Steam
Issue: I can change my clothes but if I want to change them again I have to close out my game and reload. I can only change once per load. I can equip new clothes and hairstyles if I click try now.
fervent iron
Platform: Apple Arcade on iPhone 13.
Issue: Remys coffee machine not showing in restaurant in bibbidi bodobbido boo quest.
boreal aspen
Switch:
This is happening a lot more often. My character gets stuck like this, then eventually freezes causing me to rest. Please fix.
hollow wharf
Switch:
Having this issue where my character is just gliding in A pose even when sprinting
rancid briar
Both this shirt and the colourful giraffe shirt are dipped in weirdly and have a hole thats see through compared to other shirts tucked in. This only happens with Skirts and high waisted items - As you can see compared to a plain white shirt which doesnt dip or have a hole.
golden elm
Platform: Pc/Steam
Issue: Still stuck with the "Player Name". I have been playing since begining and never had a change to get my chosen name for my character
old cargo
PC: Changed into Ursula's showman outfit shortly after finishing one of her quests as Vanessa, and it has now bugged me out and won't move me out of furniture/clothing mode. All I can do is rotate my character as if I'm still in the clothing catalog. My cursor also gets stuck randomly in the middle of the screen and won't let me move past it.
