#[ARCHIVED] Update 8 - Controls & Device Issues

1 messages · Page 1 of 1 (latest)

steep echo
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**Please post here if you're having issues with controls or devices.

Use the format below:**

Issue: (Include Device Details)
Screenshot/Video:```
uncut fable
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Hello !

Plateform : Switch
Issue : (sorry it will more easy for me in french !) Dans l'onglet collection, quand je vais dans les poissons, je ne peux pas bouger le curseur ni sélectionner aucun poisson. Je peux seulement faire défiler en mode portable avec le doigt.
NEWS : Apres test, c'est pareil dans toutes les catégories.
Vidéo :

potent wolf
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Platform: PS5

Issue: I can’t move the camera when in picture mode when using joystick left / right. Nothing happens / the camera does not change its position and if i use the directional button it just triggers the picture UI but does not move the camera

Screenshot/Video:

normal glen
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Platform: Steam Deck
Issue: controls won't trigger held item mode, recipe mode when cooking, and won't allow for toggling left in the main menu (dreamlight/collection/quests etc)

timid pine
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Platform; Switch
Issue: game keeps crashing

worthy sky
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Platform: Switch
Issue: On the Collections tab, once I select the section (e.g. Characters), I cannot scroll down. I am thus unable to find out which gifts to give to people, and I can't apply Dreamstyles.

tribal charm
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Platform: switch
I can’t put my items on the chest. It says my chest is full (it is not and I have an empty space)

lament cypress
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Platform :switch
Not sure if this is the right place to post this but my main character keeps walking even when no controls are being touched. Also when I am scrollong in the main menu ill press down/up once and it will jump up/down more than once like 3 or 4 selections making it really difficult to select what I need.

tribal charm
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Platform: switch
My character has got her arm stuck in this position. It freezed, and I can’t do anything unless close the game. The background and others villagers are not bugged at the same time

modest olive
blazing crow
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Platform: PC
Issue: when I try to go down the ramp in the Borderlands my character gets stuck against an invisible barrier about halfway down and won’t go any further. I can backtrack but can’t go past the halfway point. Was able to do so before 12/12 update. I tried quitting and restarting to no avail .

unborn tusk
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Platform: PC/Steam
Issue: When trying to take a photo with the phone, I can't move the camera around.

frigid nebula
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Platform: PC/Steam
Issue: There is an invisible wall preventing me to go down the Borderlands canyon

dusk token
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Platform: PC/Steam
Can't Zoom On The Map When I Scroll
I Know Restarting The Game Might Help!?

faint sleet
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Issue: The Fast Travel box gets stuck on screen.

distant sluice
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Platform: PS4
Issue: I started the game for the first time and did the first Quests, where you get the royal tools.
But now I can't use them, I already restarted and reinstalled the game but the tool wheel is not even opening when pressing R2.

midnight jetty
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Platform: PC through Epic
Issue: i am able to open the game but cannot see my cursor on the opening screen. I can't click continue to start the game either. tried multiple game restarts and a pc restart- DDV is the only game effected.

polar pier
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Platform: PS5
Issue: Unable to get past this mark, seems to be an invisible wall. I tried restarting the game and travelling to different biomes but it didnt fix it.

solemn cloak
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Platform: Apple Arcade using iPhone 11
Issue: When using my phone controller (works fine on hello kitty) I can’t run forwards, I can only do a very slow walk with the left analog stick, it will run if I go at an angle but makes it a pain to get anywhere quickly so I am having to run using the touch screen and use the controls for the camera and other things.

woven linden
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Platform: Switch
(I dont know the right category.)
I cant pick up things. But i have the space for that

steady flare
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Platform: PC (Windows)
Issue: UI locks up when I give quest items, try to fast travel, etc. No other way to continue without force closing the game. Very annoying as this has been happening since release of the game, and the frequency is too high. Restarting the game 4-5 times within a couple of hours of playtime is ridiculous for a game that is no longer Early Access. After a year+ it's time to acknowledge this issue, as it's too prevalent to be ignored.

balmy sinew
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Platform: Steam Deck
Issue: removed the large stalagmites from a path in The Borderlands, but am unable to progress down the slope. Have restarted the game and device, no change

quaint osprey
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Platform: Switch
Issue: can't scroll through any of my "collections". I can select the collection, just can't look through them

lament cypress
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Platform: switch
Issue: can't use arrow keys to navigate in the map.

blazing stump
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Platform: PC/Microsoft Store
Issue: R and T keys intermittently don't respond when a storage container screen is up. T key works normally in map mode. Mouse scroll wheel intermittently doesn't work anywhere in game. In either case, which can occur together or separately, it'lll be that way for the entire game session. I also play with the same save on Xbox and do not have issues with the automove/sort buttons not working

dreamy vector
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Platform: Switch Issue: after the last update, I have stick drift to the left but only in the Dreamlight Valley game. Other games and on the switch homepage I don’t have any issues .

nimble ferry
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Platform: PC
Issue: Smart Transfer (shortcut 'T') is not working for me - been 3 days now since it last worked and rebooting game or PC does not fix it.

icy ridge
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Platform: PC/Xbox app

Issue: The game don't recognize my mouse in menus. With a controller I get in the game. There I can use my mouse but If I go in the inventory, for example, the mouse is again not recognized. And in the inventory and the other gameplay menus like dreamlight et cetera i cannot collect food or dreamlight and so on.

simple mango
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Platform: Switch

I don't know if this goes here, but everyytime the game is loading for me since the new update there's this very load CLUNK sound that's never been there before.

frail sand
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platform: Xbox PC

issue: Occasionally when i load into the game, scroll wheel doesnt work for pages, only fix is quitting and reloading the game

fierce saddle
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Platform: PS5

Cannot move the camera while taking photos. The sticks work to move through options but not to rotate or zoom the camera. It's extremely frustrating, and highly limits what you can do for Dreamsnaps.

noble scarab
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Platform: PC (Windows)

Opening up Storage and hitting 'T' for Smart Transfer won't work at random times. It just does nothing and doesn't automatically transfer items from my backpack to the Storage. I found out I can do a work around for this if I go into my crafting table and interact with it (I don't have to craft anything its just opening up the crafting window), then go back into the Storage container and now 'T' for Smart Transfer starts working again. I have my Storage containers inside my house and this is the only area I noticed at the moment where Smart Transfer randomly stops working.

mint shoal
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Platform: PC/Steam
Issue: Transfer Mode for Storage often doesn’t work. Pressing T to Transfer items from inventory to storage does not do anything. I have to close the game out completely in order for it to work.

jovial oasis
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Platform: switch
Issue: can't scroll collections. I can scroll everything else but can't scroll through collections. I can move the screen with my finger but can't select anything.

weak sparrow
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Platform: PS5
Issue: My character got stuck in between a pink chair and a dresser in Minnie's House. It felt like an invisible wall that I couldn't pass. A simple fix of restarting the game worked but wanted to post in case others experienced this. Much love!
Screenshot/Video: Below 👇🏼

polar hamlet
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Issue: there are times when I try and confirm giving an item to a character and then “confirmation” doesn’t go away even when the character starts speaking. No controls work now

pliant crescent
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'S' on WASD directional randomly not working well. Isn't reading as "move back" unless pressed many times. No issue with keyboard

old sun
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Platform: Steam Deck and Xbox Series X

Issue: When playing scramble coin the “B” button doesn’t always go back as expected. E.g. Selecting one character to move and pressing B to cancel and select a different character. Or when selecting cogsworth (or other two-action characters) and selecting a square then pressing B to cancel and go back.

Multiple presses will eventually register it. The B button is fine in every other scenario in this game or others so it’s not the controllers (especially since it happens on two different systems)

desert nacelle
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Cross posted in "can't pick up items" as well

Platform: PC/Steam
Issue: Can't pick up wood under Ancient Flowering tree and now stuck/unable to move.
Item: soft wood/ancient flowering tree

ETA: Had to crash game through task manager and restart to be able to continue

molten torrent
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Platform: PC
Issue: When I gather materials using the "Advanced Vaccuum" it does not let me transfer those materials to chests by doing the quick transfer. It also does not let me sort the chest or transfer the non-vacuum gathered materials either. I have to completely restart the game in order for it to work again. I've tried it with chests in different biomes. No luck.

molten torrent
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Platform: PC/Steam
Issue: When playing scramble coin, the game freezes after the game finishes. I have to hard restart the game whether I win or lose. Occasionally it will let me "wait until program responds" but normally the light gray screen means it's done for! 😦

stray saddle
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Switch Version
The game keeps disconnecting the joycons. If I am able yo get them back at all, they do not work. I've tried different ones same issue. This is the only game it happens with. Otherwise they work fine.

valid gull
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Platform: Steam/PC

Game crashes when trying to return to valley from the Isle. Fast travel doesn't work nor going through the castle.

sharp baneBOT
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These forums are for bug reports only and not a discussion space. Please use the game chat channels if you would like to discuss thankyou.

olive nova
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Platform: Nintendo Switch
My left joycon won't work when connected to the actual switch, they work when they're disconnected/hand held and attached to a controller 🎮

icy ridge
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Platform: PC/Xbox app

Issue: The game don't recognize my mouse in menus. With a controller I get in the game. There I can use my mouse but If I go in the inventory, for example, the mouse is again not recognized. And in the inventory and the other gameplay menus like dreamlight et cetera i cannot collect food or dreamlight and so on.

naive prawn
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Platform: Switch
Issue: I used to never have a problem with the camera moving if I’m idle/not touching my controller. Now if I’m idle or even during the moments when the tools are being used, the camera pans by itself and spins. I never had an issue with this until this latest update. Please fix it so the camera doesn’t do this anymore. Attached is a video which shows I am not touching any joy cons.

EDIT: the game board is also spinning now during Scrablecoin. Please fix this issue and make it so the game stops spinning the screen. I promise it’s not my controller.

cunning schooner
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Platform: Switch
Issue: The view control with the right thumb stick have become terrible since the update before this last one. View will be unresponsive, spin, or not follow thumb stick direction.

brittle yarrow
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Platform- switch

Issue: when hanging out with my friends I only rarely receive the reward. I’m not getting fish, extra crops, mist, foraging items anything It’s about 1 in 5-7 that I get.

I didn’t mean to upload a pic of my baby. And it won’t let me delete it. Ooops

amber osprey
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Platform: Pc/Steam
Issue: While playing normally, from time to time camera will move on its own, spinning and shaking the screen. It lasts only for a second but it keeps on happening super often

drowsy venture
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Platform: PC Xbox
Issue: Scroll wheel on my mouse only works in-game 50% of the time. It's like the game doesn't detect you have one. Spoken with others who also have this issue so it's not my mouse. Reloading the game doesn't work so it's only the off chance that you find it working

prisma coral
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For Xbox X
Issue: I can't claim the dreamsnap awards in my mailbox. It's popping up mailbox error #8

silver bobcat
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Platform: pc steam (windows)

I have broken my arm so I’m trying to use the click to move feature so I don’t have to keep moving my one working hand it’s also very awkward to try to play without something like this but it doesn’t work for me is there something i am doing wrong? The setting is definitely on so that probably isn’t the issue. Thanks so much