#[ARCHIVED] Update 8 - Items Disappearing

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lyric meteor
#

**Please post here if any items or houses have disappeared.

Use the format below:**

Issue:
Item/House Name:
Screenshot/Video:```
proven epoch
#

Platform: PC /Steam
Issue: I don't know if this belongs here, but didn_t know where else to post it. It showed an error when I tried to claim the gold edition rewards for founders. Now it says I already claimed it but I don't have the items. -update: I restarted the game to buy the rift in time DLC and now the items are in my inventory-
Item/House Name: Gold edition rewards for founders
Screenshot/Video:

spark elk
#

Platform: PC/Steam
Issue: Moonstone for A Rift in Time Missing plus House/Stuff for Being a Founder
Item/House Name: Moonstones, The Gold Edition Items
Screenshot/Video: Don’t have one but can get one. It gave me an error saying to come back and when I tried again it said I already claimed the moonstones for the dlc

next flint
#

Platform: switch
Issue: went to place item in correct spot for “something come a’knocking quest” and it disappeared without triggering progress.
Item/House Name: Matryoshka Doll
Screenshot/Video:

fickle thistle
#

Platform: PC/Steam
Issue: In Ancient's Landing in the area you find ||the robot costume to talk to EVE|| the green chest had nothing in it (see screenshot for where the chest was)

formal dew
#

Switch. My house disappered in my valley. Didnt recieve the founder pack extras.

royal void
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Platform: PC gamepass
Issue: my mail box is saying I hsve mail which I know that I do yet when I click on it it's only my already claimed ones and no new ones, I've restarted my game 3 times yet it stays the same

surreal forge
#

PS5 - Houses in my Forest of Valor have been moved to other biomes.

quick kraken
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Platform: PC - Steam
Issue: When i started after the update, my house moved to a other place and my workbench what was beside my house is missing since then

main bronze
#

Platform: PlayStation
Issue: vines for rapunzels tower disappeared from my pockets and are nowhere to be found! Can not progress any further!

narrow barn
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edit: i mistook a quest item for a royal tool disappearing

steep socket
#

Platform: PS5
Issue: Cant finish the quest "the sundial" because my sundial gears disappeared from my inventory
Item: sundial gears

tender cairn
#

Nintendo switch: sundial pieces have gone missing from inventory

twin sinew
#

Nintendo Switch
Wishing well tree progress reset
Wishing well tree was at max level now it has dropped two or three levels after all the duties I previously completed.

sturdy quail
#

Platform: Nintendo switch
Issue: the icy bouquet disappeared out of my inventory after I got it for Elsa’s quest “the singing ice”

dawn pagoda
#

Platform: Switch I bought the wooden veggie stand last month before the update in scrooges store and now it’s no longer in my inventory or available on Scrooges store to buy I even have a pic of right before i bought it because I was so happy I finally got it…is anyone else having this issue?

keen pine
#

Nintendo Switch, made 2 “Carnivorous Floral Arrangements. One of them disappeared from inventory when placing the first one down near the bug infested pedestal. Cannot make another one to finish quest.

low plover
#

Platform: Switch
Issue: I claimed the items from the 'Advancing in Eternity Isle' message but they are not in my inventory or any of my home storage. They've disappeared and I can't progress without the tropical wood.

grizzled bane
#

Platform: switch
Issue: not showing up on the map and keeps disappearing
Item/House Name: mother gothals house and character
Screenshot/Video:

deft oyster
#

Platform: Switch
Issue: sundial gears removed from inventory
Item/House Name: sundial gears

gusty glacier
subtle crystal
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Platform: Switch
Issue: Missing Ancient Sphere
Missing: Left Sphere Half from the Secrets of Eternity Isle. Won’t spawn in the area it’s suppose to be. When I first downloaded the game it wouldn’t let me shovel it up and now it’s just disappeared and missing from my inventory. Now I can’t even play any of the DLC as you need to complete this task

spare junco
#

Switch
Crafting tables have been removed from inventory. You can craft them, but you can't find them to place them in either realm, regarding of which realm they are crafted in.

azure chasm
#

Platform: PC (Steam)
Issue: Sundial Quest
I have all 10 of the Sundial gears. When I go to Rapunzel to turn them in I have "Make sure you have all of the gears in your inventory.” and only have 9/10.

verbal mango
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Platform PC
Issue: My Alien under the willow tree is still bugged for the woody quest. Has been sinds spring. I posted in the Disney discord, steam and online. Can anyone help me? its on PC. it bugged while digging the alien up it disappeard. I can't find it anymore.
Missing: Alien under the willow tree

versed snow
#

Issue: my timebending table for village project quest disappeared
Item/House Name:timebending table
Screenshot/Video:

final rain
#

Platform switch:

Tropical wood spawn rate is low

glossy flint
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Platform: PC, worked ok on switch

I got the extra rift in time stuff in the mail for quests, I claimed it on the switch and due to the cloud save errors and such between platforms I’ve moved over to the PC version, however I don’t have any of those sent resources for eternity isle anymore on the pc it’s like they’ve all just disappeared?

civic bear
#

Platform: PlayStation
Issue: When harvesting crops after maybe 5-10 seconds of harvesting, half the crops my buddy would give me would just disappear.

lyric meteor
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Platform XBOX
Issue: i am doing gaston's quest " center of attention" my freezer fragment radiator disappeared. it is no where to be found and i 100% had it in my inventory.
Missing: freezer fragment radiator

tender vault
#

Platform: Switch Issue: I got Tropical Wood by mailbox and gathered some on the ground. I put first the mailbox ones, then the gathered ones in a chest for safekeeping, and now both sets have disappeared. I swear I saw the notice not to sell them since there is a respawn issue and did not sell them by accident. Item: Tropical Wood Update: now the Wood I gathered naturally is back in the chest, but the ones gifted via Mailbox are still missing.

keen smelt
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Platform: PC/Xbox Gamepass
Issue: Item missing/disappeared. I didn’t sell it or anything. but i know i claimed it. won’t let me craft anything for it. found everything else just not the wood.
Item/House Name: Tropical Wood
Screenshot/Video:

heavy fog
#

Platform: PS5
Issue: I was playing in the DLC area for awhile and then when I went back to the valley all of my dreamlight had vanished. I had around 229,000 and now nothing. I did craft a timebending manual using one glitchy pixel item.

wary void
twilit plaza
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Platform: Steam
Issue: Item Remy gives you for Vanellope's holiday gift not appearing as available, but 'talk to remy' marked complete - item not in inventory either.
Missing: Food colouring
Screenshot: (forgot to add, cooldown)

ruby bison
split token
#

Xbox
-two strawberry bushes and one nestling pear tree disappeared from my valley. Not in my inventory or anywhere in the area
-Strawberry Bush / Nestling Pear Tree

late canopy
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Platform: Xbox Gamepass
Issue: Lost all dreamlight after crafting the time bending manual. About 450000 worth. Not in need atm but not great
Item:Dreamlight

river cradle
#

Bonjour ravie de rejoindre la communauté je suis française et j'ai un problème avec la boîte aux lettres impossible de récupérer mes récompenses ce qui est un problème puisque c'est la quête histoire avec Gaston pour le bois tropical

normal torrent
river cradle
#

Hello delighted to join the community I am French and I have a problem with the mailbox impossible to collect my rewards which is a problem since it is the story quest with Gaston for the tropical wood

lyric meteor
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Platform: pc/steam
Issue: Dreamlight vanished I had all that and it just vanished on me now i have 750
Item/House Name:Dreamlight

slate mist
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Platform: Seems to be happening on all. Mine specifically is switch and Mac. Issue: The sundial quest is bugged. If you collect all 10, some suddely go missing from your inventory without you even touching them. OR the game has also registered that you found 10 even if you didnt and they stop spawning so its impossible to go back and actually get 10. Its keeping us from progressing at all and a major let down.

fading berry
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Plattform: PC ( Epic) & Switch
Issue: My coal was in a black fridge, all gone. 14 Stacks.

blazing laurel
#

Plattform: PS5
Issue: Items often Land in unremoveable Trees oder plants. For example the blue Item of the tresure in Front of Dschafar Tempel

median schooner
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Platform: Switch. Issue: jewels of time disappeared from a storage chest outside of my house on Eternity Island after the hotfix deployed yesterday. Other items are are missing but the jewels are gamebreaking. Item Name: Jewels of Time.

weak sparrow
#

Platform: Steam
Issue: 325,850 Dreamlight has Vanished
Item Name: Dreamlight

rough lotus
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Platform: Hi so for a few months I’ve had no items in the windows. Only money. Got rift in time and same thing in other shop? I waited for it to get sorted but it hasn’t. Can anyone help?

unique tusk
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Platform:PS5
Issue: there is no golden potato on the ground in front of Scrooge’s store vault because I don’t see it on the floor and I won’t be able to get the rainbow fox with the potato Everytime I restart my game from the beginning.

lean lantern
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Platform: Switch. I was crafting a fishing potion and was missing 4 red algae, I lost all of my 40k dreamlight, 500 odd vitalys crystals and all the bags you get from the pixel shards as a result

deft nymph
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Platform: Microsoft PC
Issue: Approx. 70 000 Dreamlight has disappeared. I couldn't say if it vanished before or after today's update, I just checked my amount after seeing a lot of people mentioning missing Dreamlight. 😥
More info: I definitely had my 110 00ish Dreamlight last week just before weekend, before buying the DLC

left wraith
#

Platform: Steam PC
Item Lost: Dreamlight
Issue: Around 80,000 Dreamlight lost. Before losing them, I only crafted ONE large chest and ONE Miracle Pickaxe Polish.

deft nacelle
#

Platform: Switch
Issue: Rift DLC
My game bugged to when I couldn’t collect resources and I had dug up one of the sphere fragments by the wishing well/big trees area. Game froze, so I restarted it and SPHERE FRAGMENT disappeared altogether. Game breaking bug for this dlc. Literally can’t do anything else in this expansion as I need that item.

warped tendon
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Platform: Steam
Issue: Only getting 8 Night Thorns spawning per day. I posted this on "Not Working as Intended" but not sure which of these 2 was better.
Item: Night Thorn spawns - only getting 8 per day. I did not miss any because I was getting the full 10 per day to complete star path requirements and always ended on a zero.

arctic needle
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platform: steam. issue: after crafting a timebending book which cost 5k dreamlight, my 600k+ dreamlight disappear. I sent ticket on 9th of december when happen this but still no answer from GAMELOFT. item: DREAMLIGHT. (I saw on internet are many players with this problem. writing here also maybe someone from GAMELOFT read).

coral wind
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Platform:
The Jewel of Time was not in my inventory when I went to put it in one of storage chests and I can't find it.

lean stream
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Platform: Steam
Issue: Only getting 8 Night Thorns spawning per day. This is my 2nd day in the Forest of Valor with only 8 thorns. I even lifted up the larger items (castles, topiary etc) to check if they might be underneath - nada.
Item: Night Thorn spawns - only getting 8 per day. I have the DLC. Update: the 3rd day with 8 Night Thorns - this time in the Frosted Heights. Update: 4th day, 8 thorns in Frosted Heights again.

calm portal
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Platform: Windows I craft some furniture the white coloured ones and it’s not in my furniture inventory once I crafted it.

candid field
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Platform: PC/Steam
Issue: I was fishing in Eternity island and put chest next to me to empty my pockets. Once i left the furniture mode my chest dissapeared. Now i cant find it in my furniture either. The picture is showing my location at the time
Item: Light Wood Vintage Chest

green prism
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Platform: Switch
Issue: Eric’s Statue disappeared after being placed. No longer in inventory and unable to find it.
Item: Eric’s Statue

flint nymph
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Platform: Xbox Series X
Dreamlight Fruit Trees have gone invisible

last totem
#

Platform: PS5
Jewel of Time is gone from my chest after the hotfix. Chest was located on the Isle outside.

limpid socket
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@dawn pagoda that happened to me also. I purchased the clear glass top octopus coffee table from Scrooge and it disappeared from my inventory when I went to look for it for my decor. 😪

versed arch
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Platform: Switch
Issue: Jewel of Time has disappeared from inventory after the hot fix from the other day.

crude geode
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Is there a work around so I can craft my crafting table keeps making me freeze 😔

sonic pollen
#

Xbox X|S
||Timebending Manuals|| acquired through using the skill have disappeared
No ss bc... They're not there

low tapir
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platform: PC via Xbox game pass store.
issue: after crafting 3 timebending manuals which cost 5k dreamlight, my almost 1million dreamlight is down to less than 90k DREAMLIGHT.

Many people have the same issue of dream light disappearing. I worked hard for over a year (since game launch) to collect the dream light. Hopefully, it will be returned.

versed condor
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Platform: PC /Steam
Issue: Nightthorns are not spawning. Or spawning less frequently since update/dlc
Item/House Name: Nightthorns
I harvested all the nightthorns I had around the valley 3 days ago after not touching them since before the expansion/update. Yesterday I only found 4 nightthorns all in a close area just in the glade of trust. There was none anyway else on the map and I did go over each area multiple times, so it's not them just being hidden. Then today after the Valley's daily reset I looked around and found none at all in the valley. I have checked multiple times today since reset at 5am my time. I just want this task off my battlepass, so I can get other tasks completed. :/

last totem
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Platform: PS5
Issue: Night Thorns
They always spawned less in Forgotten (7-8). Now it's even lower (6 ). And it's happening in more biomes. (I even used the Vacuum)

hollow cairn
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Platform: Switch Issue: Jewel of Time from the Wild Tangle was removed from my storage so my quest cannot be completed. This happened several days ago when the hot fix for the Diamond in the Rough was fixed. Sadly it didn’t fix my issue with that part either and I can’t complete that quest either. Poor Gaston has been standing outside by the vault for days. 🤣

jolly mountain
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Platform: PC
Issue: All my dreamlight is gone, I had millions

finite pilot
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I’m unable to grab the orb and I can’t move/remove the bushes. Location is the top of the path in The Lagoon on Eternity Isle. Platform:Apple Arcade

shadow inlet
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Platform: PS5
Issue: Over 300,000 dreamlight has disappeared
I crafted a timebending book and gave it to a villager. All of my dreamlight has disappeared. I had 308,000 dreamlight and am down to 0??? Mist is not yet affected. I have grinded so much for that dreamlight and have now been grinding a bunch of oars, bows, and forks to craft timebending books. EDIT: I did use a pixel duplicate that I claimed with the code given out today to replace an oar.

leaden flare
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In the housewarming Rapunzels painting was in my inventory and then vanished. I sent in a ticket but has anyone experienced this too? Also Gaston’s fishing mission won’t let me gain the fish even though I got the ones needed it doesn’t show as there for him but is in my inventory

quartz plover
#

Platform: Xbox Series x|s
Item: Aquamarine
Issue: After starting the Walle quest "Strut your stuff" I lost all of my Aquamarine from storage. Had around 150 of them.

short gyro
#

Platform: Switch
Items: strawberry Bush, Nestling Pear Tree, and Almond Tree
Issue: After moving these to be closer to each other some of them have disappeared and are no longer in original position.

rough trench
#

Platform: PC Steam
Item: Dreamlight
Issue: After crafting the new time bending Manuel ALL of my Dreamlight vanished.

dawn acorn
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Platform Nintendo Switch
Missing Item Sundial parts
I collected all 10 pieces of sundial but suddenly 3 disappeared. Apparently it is happening to a lot of people. It is confusing. I rechecked all my storage and Repunzel says I have them all. But I don't 3 poofed. I don't know what happened or what I did to cause glitch. 😕

Thank you for the expansion and hard work you all do. I'm really enjoying DDV

worthy coral
#

Platform: Ps5
Item: dreamlight
Issue: after crafting the timebending manual my dreamlight reset to 0. I had 53k I also used a pixel shard duplicate to make up the missing items for the manual

thorn wraith
#

Plattform: Switch
Issue: Lost 250k of Dreamlight after crafting one time bending manual. Used also pixel bags while crafting as an additional note.

vivid pivot
#

Platform: Steam Pc
Issue: Over 50.000 dreamlight has disappeared
I crafted a timebending book and gave it to a villager. All of my dreamlight has disappeared. I did use a pixel duplicate that I claimed with the code given out today.

worldly plover
#

Platform: PC/Switch
Issue: Yesterday, I had almost 200,000 dreamlight. Today, it has all disappeared upon loading the game.

hollow cairn
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Platform: Switch Issue: early this morning I crafted the Robot on my time bending station. Then I crafted Forkie. When completed and closed out I went into Furniture and found Forkie to place down just to see how big it was etc. I didn’t realize that it was a piece for the new game we can play as I haven’t played it yet. I saw that there are 2 different ones in there. Each one has a different colored base. The Robot is no where in my furniture at all. I looked through all categories too. When I went to the Time bending station to see if I could craft it again, it wasn’t in there either. I was so excited to place that Robot and now it’s already gone. I hope I can get it back. All of the crafting supplies were used up as well.

thorn wraith
knotty star
#

Platform PS5
Issue - I made 2 potions using 2000 dreamlight from the crafting bench in eternity isle then ALL 400,000 dreamlight disappeared to 0 dreamlight

ornate sky
#

Platform: PC and Switch
At some point yesterday I lost all of my dreamlight. Had over 30,000 dreamlight and was suddenly down to 0. The only things I had crafted that day that used it were two large chests.

civic hollow
#

Platform: Switch
Issue: after making medium green chests, all the items used to make the chests were depleted to zero. I had over 600 hardwood, 29k dreamlight and probably 50-100 green rising penstemons before the issue
Items: Hardwood, Dreamlight, and Green Rising Penstemons
Screenshot:

tight swallow
#

Platform: PC/steam
Issue: I added coal to my large chest I keep it in, walked out of the room and came back to put more in I forgot and all of it is gone. I had over 5,000 coal and now it's gone...

grave trout
#

Platform: PC/Steam
Issue: Last night I was making meals and needed a type of fish for a meal so I went to make a fish potion, I didn't have enough at the time so I used a pixel shard duplicate. I went fishing, made a meal, went along with my evening. I come back tonight, my 220k dreamlight is gone.

arctic needle
#

platform: PC/STEAM ISSUE: all materials used to craft TIMEBENDING MANUAL. after 9th of December when i crafted my first TIMBENDING MANUAL and lost over 600k dreamlight, today I tried again, and like you see, all items used was reset to ZERO! another 43k DREAMLIGHT vanished! (I mention that i had only 7 wooden oar and was used pixel duplicate to craft the manual).

buoyant river
#

Ps5

I logged into my game today and seen that the following stuff is missing Fabric,softwood ,fiber ,ore ,clay and my rainbow 2 potions that I just got from you guys as a reward.

jolly willow
#

Platform: switch
Issue: picked up sand dunes to decorate my glittering dunes and incorporated them into my design. Sand dunes missing from inventory/options to decorate
Item Name: sand dunes decor from glittering dunes

thorn wraith
#

Platform: All!
After checking with other people I would say it is quite clear the Glitchy items and the pixel flames are using up all your resources when using for crafting or cooking. Not sure if this was from the beginning or just after the hot fixes a few days ago. But right now there are more and more reports coming in with all the same thing. Now after the code(we’re we all received the items) a lot of people will now run into the issue and loosing all of their resources.

acoustic crest
#

Platform: PC
At some point during crafting the items needed for upgrading EVE's plant scanner, all my coal and copper vanished from storage. I had maybe a stack of copper and 24 stacks of coal. I think it may have happened when I was crafting the mechanical parts since I suddenly didn't have enough copper to craft the scanner. EDIT: I just realized I may have accidentally used the pixel duplicate item when I was doing the crafting.

drowsy bison
#

Platform: Nintendo Switch
Issue: All my coal disappeared, I had nearly 2000 items.
Item/House Name: coal ore, stored in the default chest that comes with your house. Current house is the Frosty Fortress.
Screenshot/Video: all but the last slot were full of coal.

arctic needle
#

I used Glitchy pixel duplicate first time and this time. so, i suppose this item is cleaning up ALL the items used.

fervent patrol
#

Platform Xbox
Issue
All my Dreamlight has disappeared???? 65k GONE????

quick musk
#

Platform: Nintendo Switch
Issue: Disappearing coal after using glitchy item
Item name: coal ore. Looks like I’m not the only one running into this issue. Help!

quick cargo
#

Platform: Steam/PC
Issue: Umm my entire 3k coal supply disappeared after using the new glitchy item

summer pewter
#

Platform Xbox Issue 40000 Dreamlight and over a thousand Onyx just disappeared. My entire chest was full of onyx and every one I had is now gone.

loud wolf
#

Platform: Switch. Item: Dreamlight. Issue: logged in and all my dreamlight was gone, maybe about 70-80k

native sonnet
#

Platform: Switch
Issue: cross posted in crafting bugs... also accidentally used one of the cursed glitchy pixel bags from the gift code when crafting a timebending manual and lost over 150k dreamlight

shadow inlet
#

Platform: PS5
Issue: 300k dreamlight disappeared
It has been a couple of days & there are many players affected. Will there be some sort of announcement of acknowledgement or explanation of what the issue is? Is it confirmed to be the glitchy pixel bags? Is the Trello board still being updated? There's no mention of this anywhere except from other players.

cyan dust
#

Xbox series S.
The Yule animal has disappeared from my crafting menu! I've craft one but now they've completely vanished So I can't complete the starpath task

wraith oyster
#

Platform: Switch
Issue: moved my nestling pear trees and did a bunch of other decorating/rearranging on Eternity Isle and one of the nestling pear trees has disappeared.
Item: Nestling Pear Tree

pine gyro
#

Platform: PS5
Issue: My Large Chest had a full set of (4k+) Coal Ore stored in it and now it's all gone. My other storage chests are fine, it's just the one that had coal in it. The chest is inside my house in the room on the left side when you enter your house.
Item/House Name: Coal Ore/Flowery Summer Cottage

stable rampart
#

Platform: Switch
Issuse: Crafted one large chest and lost all of my 30K dreamlight
Item: Large chest

sweet fossil
#

Platform: PlayStation 5
Issue: the crafted Questitem for The Scientific Method disappeared and i cant recraft it (Jack Skellington Quest).
Item: Scientific Kit

candid field
#

Platform: Pc/Steam
Issue: Some of the items i got with the code SGMULTIPLAYER are gone
Item: Glitchy Pixel Duplicate

wide bridge
#

Plattform: PC Gamepass
Issue: My coal was in a chest , i smelted some iron ore into bars. And when i put the bars in the chest (same chest with the coal in it) the coal was all gone. 3 Stacks and some change. Also just noticed that the glitch item was used by accident. that must have triggered the Coal disapearing.

hollow birch
#

Platform: Switch
Issue: Crafted the canoe using one of the pixel bags and lost 300+ soft wood from my storage chest

shrewd zinc
#

PC/Steam/ Placing potion cupboard it disappears. Can’t select it in decorate mode.

pliant compass
#

Platform: PC/Steam
Issue: Crafted one Electric Power and lost ALL (200+) of my Copper ore.

winged rune
#

Platform: PC/Steam
Issue: Over 70k of Dreamlight has gone missing

upper summit
#

Platform: PC Steam
Issue: I had over 900 coal ore, it just disappeared out of my chests and I am left with 25 in my bag.

grave zinc
mystic dew
#

Platform - Nintendo Switch Not sure if this goes here, currently doing The Wild Tangles Swarm quest where you have to place the carnivorous floral arrangement near the swarm, I’ve misplaced one of the arrangements and it’s not allowing me to move it to where it needs to be. Have tried closing the game and restarting it and still nothing

bronze imp
#

Platform - PS5
Issue- I had way over 100k dream light logged in today and I’m on 0 been playing this game since it come out so had tonnes of dream light saved up. Really annoyed this has now gone

prime slate
#

Platform- Xbox
Issue- overnight I have lost hundreds of thousands of dreamlight. Woke up this morning to 0.

covert ploverBOT
#

This is not a discussion space. Please keep the space limited to bug reports only.

lyric meteor
#

Platform: nintendo switch issue: I was crafting/decorating last night and my iron ingots, topaz, light wood, and glass are all gone, has this happened to anyone? I sent a ticket to ask if maybe I could be refunded

tiny lantern
#

Platform: PS5
Issue: I cant complete EVE's "A New Directive" quest because no new birds of paradise have been spawning. Its been a week and everytime I open the games its the same flowers. I just need 2 more white birds of paradise

normal palm
#

platform: PC (Steam)
issue: I crafted some of the new trellis pieces with the pixel shards and it took multiple full stacks of tropical wood, which have been depleted to 0 despite only needing a few pieces per trellis! I also crafted one time bending manual with pixels and it took ALL of my dreamlight! over 50K dreamlight! all GONE! I think crafting with the pixels is bugged somehow!

past steeple
#

platform: PC (Steam)
issue: After going to Enternity Island i noticed all my dreamlight was gone. I think i had around 69.000 but now i have 0!

gusty kettle
#

platform: PS5
issue: After using one of the pixel bags you gave us i noticed all my dreamlight was gone. I think i had around 77.000 but now i have 0!

lean lantern
#

Platform: Switch
Issue: I crafted an item that took tropical wood and a few different flowers and I used one of the duplicate bags, upon having it done, all 200 tropical wood got taken.

iron scarab
#

Platform: PC
Issue: I used one of the Pixel Bags and now ALL my dreamlight is gone completely ! i went from around 50,000 or more to 0

light jackal
#

Platform PS5
Issue - I made a time bending enchantment using 5000 dreamlight from the crafting bench in eternity isle then ALL 400,000 dreamlight disappeared to 0 dreamlight

bright siren
#

Platform- Xbox
Issue- Placed Timebending Table in Eternity Isle lost majority of Dreamlight. Unsure of total amount loss (Had to be over 20k) only left with 2,880.

vague ingot
#

Platform: PC Steam
Issue: after crafting my first Timebending Training Manual, my Dreamlight (85k) was depleted to zero, my extra dozen Dinglehoppers were missing, and all of the Glitchy Pixel Dust was gone from my inventory despite even though only 2/10 should have been used.

open adder
#

Platform: Xbox Issue: every time I try to craft things, items from my inventory disappear and all my dreamlight disappeared. I have even crafted dreamlight and right after I’m back to zero. Not sure what inventory I have lost but for sure my onyx is gone.

pearl bone
#

Platform: Steam
Issue: Missing Dreamlight after Crafting. I don't know when it exactly happened but it did happen today. I've been worried about it happening since I heard about it. I logged on today to still have my 50k~ Dreamlight (I've been playing since launch, founder), It must've been when I made 1 pickaxe big potion to mine for emeralds for the event path about an hour ago - as since then I have completed 1 or 2 regular dreamlight duties and claimed them ... to see I literally only have the dreamlight I just got from those 2.

EDIT: after seeing other peoples inventory items went missing I decided to check my own and also noted 1 item was gone. I always keep 2 stacks of Onyx and they are missing .. also my vitalys ... so everything used to make the Pickaxe Polish.
Item/House Name: Dreamlight, Onyx, vitalys
Screenshot/Video:

lone igloo
#

Platform: pc steam issue: missing dreamlight. I was farming for dreamlight to unlock my last couple castle doors. Not sure exactly when they disappeared but I checked them and had around 8000 - then farmed a bunch of dreamlight duties and tasks and when checked back to see if I had enough for the Toy Story door and they had dropped to 3400 - so instead of gaining a bunch I just earned I lost a bunch

mossy wasp
#

The Pixel Dust bug deleting the remianing items in your inventory when using the dust to craft is still not acknowleded by GL. I crafted the Timebending manual and it used up all my dreamlight. Lucky, i had a back-up save on my PSN cloud, a couple of days older but better than losing my 255k dreamlight. For now i have removed those pouches, dusts etc from my chests. I hope everyone got their deleted items back.

delicate vigil
#

Platform: Switch
The pedestal for this orb had disappeared. I didn't do anything to trigger this bug issue at all. I did report this bug issue yesterday on Trello. Tell let you all know about it of course.

cerulean gulch
#

Platform: PC/Steam
Issue: Lost all my Dreamlight! Over 100K 😭
Item/House Name: Dreamlight
Screenshot/Video:

coral socket
#

Platform: Switch
Issue: I removed the timebending bench so I could find a better place to put it along with my ancient mechanics in a themed area… only to find that it’s nowhere in my furniture menu. That’s not a good sign whenever I need it for quests

cedar patio
#
Issue: dreamlight has disappeared  and was only left with 400 when I had  a little over 30,000  idk if I should post this here or  not
lyric parcel
#

Platform: xbox series S: Picking up items and it disappearing in inventory, example, picked up mysterious flower petals and having them disappear from my inventory,

native sonnet
#

Platform: Switch
Issue: When doing Goofy's "The Ones That Got Away" quest I got to the part where he gives you the Crate Full 'o Fish and tells you to make a meal with the fish you caught. At that point a had a bunch of stuff in my on-person inventory, including 4-5 of the green fly traps I'd been collecting for Mickey's flower quest. Goofy suggests that you talk to Remy first to get meal Ideas - Remy suggested Prisma shrimp, celery, butter, rice, and spice. Not sure if this next part is relevant, but I forgot the butter and just cooked the prisma shrimp, rice, celery, and cumin, and it just made a basic seafood platter. I'm guessing that the Crate o' Fish was supposed to disappear when you cook the meal for Goofy, but my green fly traps disappeared instead! And even after giving the dish to Goofy and completing the mission, I still had the crate stuck in my inventory and had to go stash it in a chest.

past relic
#

Platform: Switch

The pixel items are causing a lot of mess. I’ve lost dreamlight and coal because they were in my inventory and I’ve been crafting and cooking. At the suggestion of Discord, I removed them from storage inventory and dropped them on the ground until this has resolved. We deserve compensation for this one.

covert ploverBOT
#

Please remember that this forum is for bug reports only and not a discussion space. If content does not include a bug report or includes additional information not suited to this space, it is subject to removal.

To report a bug please use the following format

Issue: 
Screenshots/video:```
lyric meteor
#

Xbox, anywhere, when making gold, Iron ingots ect all my coal disappears, I had a large chest full and now it's gone.

smoky pine
#

Platform: PC
Issue: Lost Gaston's ship after removing it, intending to place it elsewhere
Item/House Name: Item is missing and not purchasable from Scrooge

twin lantern
#

Platform: Nintendo Switch
Issue: My Potion shelves as storage is missing as placed down
Screenshots/video:

brazen furnace
dusk basin
#

Platform: switch

Apparently I auto used the pixel items and lost all my dream light. Over 100k and all my vitalys crystals.

tardy pine
#

Platform: Playstation 5
Issue: all stone disappeared from inventory
Item/house name: stone

finite stratus
#

Platform: Steam/Pc
Issue: When decorating yesterday i suddenly lost paths that i had ~200, now i have 1 left. And 1 picnic table got puffed into air(update on today, that table appeared back).
Item: Sinister Brick Road with Border

restive stag
#

Platform Switch Issue : Oogie Boogie Fan Club Sign I have to place 8 of these signs to scare Jack I placed them now its says only placed 1 out of 8 I can't find them anywhere

cerulean merlin
#

What about EVERYTHING in my valley gone?? All my houses all my characters all of the foliage. I played it yesterday and everything was fine. I've been playing for the last two hours in rift of time, go on the boat back home and everything's gone?!

hollow atlas
#

Xbox one
All softwood disappeared, I had around 20 stacks of 99 that just disappeared from a large chest that was shared either hardwood, which are still there.
Item: softwood

arctic needle
#

Platform: pc/steam
Item: dreamlight
Issue: on 9th of December, crafted a timebending book using a glitch pixel duplicate my 600k+ dreamlight vanished.
I want to KNOW when GAMELOFT will give back our items, as I can prove I had this amount. Sent 2 tickets already but the answers was whatever but not an certain solution fir this.

vague jewel
#

PS5, dreamlight, crafted a timebending book and lost 770k+ dreamlight. I also posted a ticket and the reply was just that they know of the bug. However will they give back what is lost. This type of bug is game breaking.

topaz agate
#

Platform: Xbox gamepass
Issue: about 65k dreamlight disappeared after crafting 1 large chest

hazy sage
#

Platform: Switch Item Name: Coal Issue: All of my stored coal disappeared. I have 25 stacks of 99 stores in multiple small chests.

hollow tulip
#

Platform: pc/steam
Item: Potion Cupboard
Issue: When I placed it down it went invisible as seen in this photo and I can't pick it up at all now (had no clue where to put this)

stray stirrup
#

Platform:Xbox items: chests full of peridot, blue zircon, and coal are now gone.

rugged void
#

Platform: Switch; item: Rainbow Fox; Issue: Finished the potato quests and received the fox, but can't find it in inventory.

shadow inlet
rugged void
#

yes. even after restarting the game, it's still not there..

main cipher
#

Platform: Switch
Issue: Snowballs from frosted heights that were stored in a chest are missing. 17 stacks of 99 and one unknown number stack are what’s gone. You can see the missing rows in the photo. Restarting didn’t fix the issue.

steady coral
#

Platform: PC/Steam
Items: Chests (Blue Moonstone, Green Item, Gold Reward)
All chests are disappearing. When opening the blue/green, they do not give rewards and just disappear (I have checked my moonstone balance before/after, they are not credited). When spawning gold chests from collecting the exploding coin nightthorns, the sound plays when all coins have been collected but no chest spawns.

rigid scaffold
#

Platform:Switch
Issue: My Jewel of Time is missing. I triple checked all my storage chests, wardrobes, and refrigerators in both Dreamlight Valley and Eternity Isles and it's just not in any of them.

zealous tree
#

Platform: PS4
Issue: moved all trees and bushes into one area for easy harvesting. Lined them all up nice in furniture mode. Upon exiting a date tree moved to where a strawberry bush was placed. Strawberry bush has disappeared, I've searched everywhere 😔

tender night
#

Platform: Xbox
Issue: 200,000ish dreamlight has turned to 550
Not sure what happened but my Fiancée has all of her dreamlight vanish

shut isle
#

Platform: Nintendo switch
Issue: over 300,000 dreamlight disappeared after crafting. I was crafting the digging potion and now have no dreamlight. I had claimed the duplication item accidentally used it not realising I hadn’t dropped it yet.
Item/House Name: dreamlight disappeared

knotty star
#

Platform - ps5
Issue - WALL ITEMS such as dartboard and Gaston’s tapestry disappears on the wall it fades in and out

cursive loom
#

Platform: steam deck
Issue: missing dream light, had like 80/90k and went to 0. Noticed when I gained some and realized it's all missing. I did not spend it.
Item/House Name: dream light
Screenshot/Video:

outer wave
#

Platform: Switch
Issue: Missing Items
Item/House: WALL-E's Garden and Yellow Nasturtium

I have been trying to get help with this for almost a year and really do not want to start over. WALL-E's Garden went missing when I tried to move it and my forgotten lands no longer have yellow nasturtium, only red and orange. This is problematic for quests and crafting that require yellow. Can I please get some help?

shell osprey
#

Platform: Pc(Steam)
Issue: I had a lot of Dreamlight (about 100K), now I have about 1k

brisk surge
#

Platform: Switch
Issue: I had nearly 200k Dreamlight and after I fast traveled from eternity isle to the glade of trust in the valley all of it disappeared
Item/House Name: Dreamlight

vague jewel
#

Platform: PS5
Issue: Crafted a timebending training manual and lost all my dreamlight
Item/House: Lost about 770,000 Dreamlight

fossil garnet
#

Platform: switch
I had 17k dreamlight but yesterday I noticed it was all gone and I only have 500 😭 I'm so sad because it took me ages to get all that dreamlight, I didn't use any either.

icy cove
#

Platform: switch item: Dreamlight
I had 140K Dreamlight and went to travel from valley to Eternity Isle. Now I have 2,600 total.

vivid kettle
#

Platform: Switch
Item: Dreamlight
I had 300+k Dreamlight and today noticed I only have 500 left.

hard frost
#

Platform: steam, PC
Item: Coal
I have image 1 about of coal and my game crashed 1:35.40 of the stream, didnt realise till i went to cook again at the end of the stream. around 20 minutes between the image, and the crash.

brisk surge
kind ravine
#

Platform: ps5
Item: Dreamlight
I had 100+k Dreamlight and it all disapeared after I crafted a dig potion using pixel duplicates

patent lake
#

Platform: Switch
Issue: all sugarcane, glass, and fabric missing from chests (there is some still on the floor in my house). Loss of indeterminate amount of Dreamlight

hollow cairn
#

Player platform Switch:
My Jafar YOUR ETERNAL REWARD quest had the Jewel of Time from The Wild Tangle removed from my storage. On the quest for it the writing is unhighlighted so it looks like I should have it so I can’t progress.

spark jacinth
#

Platform: ps4
Item: my garden beds that i dig keep disappearing if i stay away from the game longer than a day. Ive had to make multiple gardens over again and just recently had garden spots in all the places and theyve all disappeared. My friends that play on ps5 haven’t had this issue.

feral minnow
#

Platform: pc game pass
Item: softwood , rock
All my softwood has disappeared after making one small chest. I had over 300 stacks of wood 😞 They all disappeared out of my chest. Just relized my rock has all disappeared as well with my soft wood making that one small chest.

kindred jewel
#

Platform: PS4
Item: Tall Bookshelf
Issue: some of it has disappeared and now it acts as though it's not there. I can not touch, move, or remove it.

queen lava
#

Switch:

On Eternity Isle, I was just trying to move things around to decorate. I put the sand & ship in my storage in Glittering Dunes and its permanently gone 😭 I can't find them anywhere. Once they went in storage they vanished. Im so sad. I really liked the ship and wanted to put it elsewhere. But its gone. 😦

errant hedge
#

Platform: Switch Issue: Expresso machine not appearing in Cafe. House: Remy cafe

queen ore
#

Platform: PlayStation 5
Issue: I went to buy 10 fabric from Kristoffs stall and it took my money but didn’t give me the fabric. It isn’t coming up in my inventory and it’s nowhere to be seen in my storage 😕😕

pure pewter
#

Platform: Xbox gamepass
Item/House Name: snow kid
Issue: After crafting 1 snow kid I lost all snowballs, all carrots, all fabric and all pebbles (and I had a lot of them).

slender harness
#

Platform: Xbox
Item: gardens
Issue: all my planted crops are just gone after I was on 4 hours ago watering them

viscid vault
#

Platform: XBox Game Pass Ultimate (PC)
Issue: Lost a lot of Mist. 5 Days ago before I logged out, I saved my progress and had around 16-17k (16000-17000) mist. However when I logged in the game today, I notice that most of my Mist has disappeared. I only had around 3000 left, and before you ask if I happened to use any mist that I just didn't remember; No. Like I said I haven't played the game for little bit over 5 days and I HAD 16-17k mist when I logged out. So I haven't used any mist nor even haven't played the game until this morning.

zinc lichen
#

Nintendo Switch
Items disappeared
White Sturgeon (at least 13) gone from my game. I had them in my backpack. I checked my chests to see if they wound up in there, but they aren't in the chests, either. 😦

lavish glacier
#

Platform Xbox, items disappeared- 20k+ dreamlight, balance has been set to 0, mist unaffected

pulsar sandal
#

Platform: PC
Item/House Name: Reward Chests
Issue: A gold chest, green chest, and probably two blue chests all disappeared instantly after spawning/opening. No rewards were given

slim cloak
#

Platform: PC/Steam
Issue: lost two rows of coal in medium chest randomly. No other medium chests have had disappearing items.
Item/House Name: coal/medium chest?

real snow
#

Nintendo Switch. Crackling Candies never received/missing in Nature & Nurture quest.
Crackling Candies.

covert yarrow
#

Platform: PC
Item/House Name: Coal and stone.
Issue: I had almost two chests filled with both coal and stone and both are now empty. This has happened twice now, both times happening this week.

covert ploverBOT
#

This is not a discussion space. If you want to ask someone about their post, please tag them in #dreamlight-help . Thank you

proud badge
#

platform : switch
item : festive squid and shelves
issue : i was trying to put my festive fish on shelves, and as i was rearranging them, not only will one of the shelves refuse to be moved (i cannot even select it), my festive squid is now completely gone !

lyric heart
#

Platform: Switch
Item/House Name: Fairytale Table
Issue: Was decorating a room, and I removed a table and placed the fairytale table, and when I saved & exit the old table was back and the fairytale table was missing, and is completely missing from my furniture inventory.
Screenshot/Video:

urban bramble
#

Platform: Switch
Item Name: Various
Issue: I have had many resource items destroyed in the process of trying to put them on wall shelves (all types). First, it appears to not save the changes I make while in the Furniture editor. But after restarting, the wall shelves have rearranged to the order I placed them. However, some shelves will be empty (confirmed it's not a visual issue in editor) rather than having the item(s) I placed.

loud sequoia
#

Platform: Pc
Issue: Item disappeared after placing it
Item: Gazebo

hazy sage
#

Platform: Switch Issue: all catci disappeared after crafting the cactus grove (which says it requires one of each type). I had 50 of each type stored in a chest Item Name: Cacti Photo:

tranquil cypress
#

Platform: Nintendo switch
Issue: originally couldn't pick up either of the fishing rods next to the pond. Restarted and now both fishing rods have gone but nothing in my inventory either.
Item: fishing rod

finite flame
#

Platform: Switch
Issue: Yellow and blue speckled path item (with border) won't go into place properly. It glitches visually and disappears when I try to place it but it still removes itself from my inventory even though I can't see it.

tough glacier
#

Platform: Xbox
Issue: lost all Softwood, clay, fabric, and green glass like flower out of my chests after crafting a large blue market stall with a glitchy pixel duplicate (I think). Had over 4k Softwood all disappeared from my chests and 2.5k clay, etc.

deft mist
#

Platform: pc
Issue: items disappearing from inventory
Item/House Name: all of my coal, glass and a bunch of gems

maiden vessel
#

Platform: Switch
Issue: can not finish “The Sundial” quest as a piece of the sundial gear has disappeared from inventory
Item: Sundial Gear

cobalt rover
#

Platform: PC
Issue: All dreamlight lost. Had over 100k. I didn't craft a timebending manual or dig potion like others are saying they did when this happened. If it's happening after crafting something it might've been when I made a chest but I'm not sure.

winged zinc
#

Platform: PC Issue: All my Clams are gone, and replaced with Oysters?? I never had that many in the chest.

wicked escarp
#

Platform: PS5
Issue: Harvestable trees/bushes dissapearing when moved on Eternity Aisle. After restarting the game, they seem to reappear. Sometimes in their original location, sometimes where I put them.
Item/house name: Strawberries, Nesting Pears, Cactoberries, Dreamangoes, Dates, Almonds.

unborn quartz
#

Platform: PC/Steam
Issue: Harvestable Nesting Pear trees and probably other harvestables disappearing completely forever after moving them in furniture mode

bright rivet
#

Platform Xbox Series X….Bought 20 pork, never showed up in inventory. I had 5 spots open. The 99 venison and 20 poultry showed up just fine.

silver timber
#

Platform: Xbox séries S
Issues: Curently blocked with the Picsou Quest (Grand Re-Opening) where I need to put down 4 signs for his store. I've put 3 down already but the 4th one disappeared and I can't re-craft it

mellow gulch
#

Platform: Nintendo Switch
Issue: WALL·Es Garden Dissapeared after moving it in build mode.
Item/House Name: WALL·Es Garden

dire hearth
#

Platform: PC
Issue: Crops disappearing from chests inside of house
Missing: 150 wheat and 50 vanilla disappeard from chests. Haven't used pixel pouch or crafted anything that is known to be buggy. Both in same large chest.

burnt lance
#

Platform: Switch / PC
Issue: The black dress on the mannequin from the Cinderella collection disappeared from my inventory and is no longer listed in my collection. I can’t order it from Scrooge. It also hasn’t showed up in my shop for months.
Item/House Name: Mannequin
Screenshot/Video: n/a

peak ledge
#

Platform: Switch
I've dropped two of Jack's four Matryoshka Dolls to reorganize my inventory, they disappeared, and have no idea how to find them now. They wouldn't be sparkling now that I've picked them up once before. And though I have a Lvl.3 Vacuum, no such luck. Any advice?
I've looked everywhere and cleared out all foliage, trees, decor, and homes trying to procedurally find them.

pseudo grove
#

Platform: PC
Item Name: Micberry Tree
I moved Scrooge's Store in the Plaza last night cause i couldn't get a dig spot that was halfway under it and now i realize the Micberry Tree (that we crafted and put there for Mother Gothel's Kingdom For A Scroll) from outside the front of it was missing! I figured it went back into the furniture tab somewhere cause it's listed as a Furnishing on wiki so I looked in the Foliage, Underbrush, and Trees tabs and it's not in any of those!! Can I get my MicBerry Tree back plz?

cobalt rover
#

Platform: PC
Issue: items disappearing from chests in house
Missing: all my hardwood (I had several stacks) and some softwood

fickle yoke
#

Platform: Nintendo Switch
Issue: I moved EVE's house/ship from Eternity Isle to the Valley and when I exited furniture mode it disappeared. She is no longer in the character menu on the map tab, he house is not in my inventory in the House section, and her house has not reappeared on Eternity Isle

turbid mantle
#

Platform: Nintendo switch
I just lost hundreds of gems… I had done a bunch of mining to complete tasks, put gems into my storage then moved excess to my inventory to sell. Went to build snowmen and suddenly I had no rubies! I had something like 150 of them and they are gone. I think other gems disappeared as well but I don’t recall how many and which ones I had 😖

white badge
#

This item has disappeared and I can’t find it in scrooges shop to buy more.

amber kite
#

Platform: PC/Gamepass
Issue: I lost my lvl 3 Ancient Vacuum when I placed it where my character is in the first pic (Eve’s garden). I think those tunnels make more than monkeys vanish. Second pic shows where it would have shown in my inventory. Third pic shows that I can’t even craft it again so it is just legit gone. I had one for my valley and one for my isle that I just crafted today and got to use a handful of times before it disappeared. I did also try to close out and restart and same issue of having a missing lvl 3 Ancient vacuum.

UPDATE: Item was found on the mid-level of the Ruins.

shell osprey
#

Plattform: Pc(Steam)
Issue: In my Collection on the Sugarcane-Tab there is a text: "Unlock this to get more details." This text is new, I play since early access, I had buy a lot Sugarcanes and plant a lot^^

pallid mica
#

Platform: Windows PC/ Epic
Issue: 10 stacks of Coal GONE from Storage overnight. My medium chest is devoid of all coal. Everything else remains, as does everything in the other chests. Strange.
Item/House Name: Coal/ Flowery Summer Cottage
Screenshot/Video: None

buoyant willow
#

Platform: PC
Issue: All dreamlight lost and multiple stacks of timebending items disappeared from chest after crafting timebending manual

charred kestrel
#

Platform: PS5

Issue: The banners/pandents at Dazzle Beach are gone. I have no idea when they disappeared I only noticed because someone on reddit posted that there's disappeared. Also my stars have been gone for the last year.

pastel harness
#

Platform: Steam Issue: I was playing and suddenly my entire Dreamlight was gone, there were about 60 thousand Dreamlight could have been more or less, I'm no longer sure

sage fox
#

Platform: PC
Issue: Crafting Fireworks mount caused me to lose ALL my gems. I had only one electric power and made a Fireworks Mount, and it looked ok. But it was still available to make even though I didn't have another electric power item. I clicked it to see if it would let me make another, and it did but I lost ALL my gems. I didn't have many of the Eternity Isle gems, but I had well over 50+ peridots, and they're all gone now. Is there a way to recover any of my gems?
Item/House Name: Fireworks Mount
Screenshot/Video:

pearl shore
#

Platform: Switch
Issue: Crafted Large Blue chest, 3 stacks of gold ingots disappeared along with ALL collected Dreamlight.

sage fox
#

Platform: PC
Issue: Crafting Stone Jacuzzi caused me to lose ALL my materials. I had only two electric powers and made a Stone Jacuzzi, then a Fireworks mount, and it looked ok. But it was still available to make even though I didn't have another electric power item. I clicked it to see if it would let me make another, and it did but I lost ALL my materials. I had a TON of stones and at least 20 plastics, and now it looks like nothing. I have some now only because I was collecting before I noticed something was wrong. Is there a way to recover any of my materials?
Item/House Name: Stone Jacuzzi
Screenshot/Video:

hardy folio
#

Platform: PC
Issue: Dream Light gone. I had over 50,000 Dream Light and now I only have 3,000. I have no idea what happened.

mortal torrent
#

Platform: Nintendo Switch
Issue: I had one Nestling Pear tree disappear as I was redecorating the Outlook on Eternity Isle. I had four upon redecorating but when I exited the tree disappeared.

balmy eagle
#

Platform: Nintendo Switch
Issue: all my dreamlight has vanished. I crafted a small miracle bait elixir (which only costs 500 Dreamlight and I had WAY WAY more than that) I’m not even sure how much I had but now I have ZERO Dreamlight I have had the game’s founders pack edition since shortly after launch..
Item Name: Dreamlight
Picture: only have pictures showing after it disappeared

cloud shadow
#

Platform: Switch
Issue: Gaston's ship disappeared after deleting from The Waste. Cannot find in furniture mode.
Item: Gaston's ship

lyric meteor
#

On pc the speckled paths mess up when adding more then two rolls together , the center will disappear

swift nebula
#

Is there any update on lost dream light? I had at least 200,000 and it’s all gone after crafting a timebending manual.

fiery leaf
#

Platform: PC WINDOWS
Issue: The item is stuck out of bounds. I cannot take the item since there is furniture in front of said item. There is no action/option to allow me to retrieve the item back. I made a ticket to Gameloft and waiting for an answer.
Screenshots/video:

jolly ridge
#

Platform: Switch — Currently on the Sundial quest and have one gear lost from my inventory. Frustrated as I’m now stuck and can’t process the story for either Rapunzel or Gaston. Tried reporting it through email but got no where

clever spoke
#

Platform: Switch
Issue: A couple days ago, I had approximately 54k Dreamlight. Today, upon completing a task, I gained 300 Dreamlight and was checking my total balance to find that all of my Dreamlight had been lost and my new total was the 300 I just earned. I haven't confirmed if any items are missing from my inventory, but given the other reports of missing Dreamlight, I figured it's best to mention in this thread

hexed birch
#

Platform: Switch
Issue: Missing Ancient Sphere
Missing: Right Sphere Half from the Secrets of Eternity Isle. Won’t spawn in the area it’s suppose to be. I can’t even play any of the DLC as you need to complete this task

hazy sphinx
#

Platform: PS4
Issue: Purchased Scrooge items are gone since the latest weekly reset.

Two days ago I purchased two items in my shop, but they are completely gone now. I have a backup save file on my PS+ cloudsave right before the weekly reset for proof. I played right before the reset; everything purchased on the exact same day is still available.

I already contacted the support.

remote cave
#

Platform: switch
Issue: Missing gems. I got every shiny gem in the game and wanted to display them. Soon as I put them on the shelves I lost half.
Item name: Shiny Bumblestone (is what caused everything to glitch), shiny evergreen, shiny jade, shiny spinal
Screenshot/video: (marked spoiler because it involves items from EP)

paper spear
#

Platform: Switch. Issue: I have large quantities of inventory items missing. I know there was discussion about the pixel dust causing issues. I realized I did use the first amount received, but didn’t notice until recently that I actually have inventory gone ie: 400 wheat for example, which I know I haven’t used, lol. There are several items.

distant blaze
#

All my dreamlight is gone 😫

twilit wave
#

My cozy fire pit from Rapunzel has disappeared and I can’t get it back.

dusky python
#

Platform: PC/Steam
Issue (Posting in both Items Disappearing and Scrooge Shop Issues): I have had to rebuy both the Dark Brown Sheriff's Jacket and Sheriff's Jacket multiple times. I have them, used them in snaps too, and then randomly (like today) one will appear in the shop as new again. When I double check in my wardrobe if I already have it, it's not in there. I'm sick of rebuying it.

strange mauve
#

Platform: switch
Item: Maui statue
I can’t find the Maui statue I unlocked when I got him to level 10! It’s completely disappeared

lyric meteor
#

Platform: PS5
Issue (Include NPC Name): Vine seeds (item) for the Rapunzel quest 'The Tower' are not spawning. I dug one up in the designated area a few weeks ago, it was in my inventory, and then the next day it was gone and no more seeds have spawned. I cannot move forward in the new expansion until this has been fixed.
Screenshot/Video: It would just be a screen shot showing nothing spawning in the glittering dunes

lyric meteor
#

Platform: Xbox
Issue: I Used 2 pixel cooking flames and went to my stove and couldn’t cook because it said i had no coal.. I had just filled a medium chest with coal about 5/10 minutes prior to this happening so was shocked to see my coal box empty when i opened it/ when it told me i had none.
Item : Coal

arctic arrow
#

Platform: Nintendo switch
Issue: can't find wall-e garden
Item: wall-e garden

fierce fern
#

Platform: PS5
Issue: furniture items disappeared. Item: Icy window and Triangular stained glass window Rearranged where they were and when I exited furniture mode 2 of the 5 windows I had were gone and not in my inventory. Update: reloaded the game 3 times (twice it froze on the main menu loading screen) and my windows are back.

errant hedge
#

Platform: Nintendo Switch. issue: The Remy’s new Expresso Machine never appeared for the Bibbidi-Bobbidi-Oops mission and can not be completed.

unborn estuary
#

Platform: Switch
Issue: Ancient Spheres pieces won’t spawn. Been like this since the dlc came out making it impossible to get past Jafar’s first quest. They were dug up, but the game crashed and didn’t register them being picked up, but completely got rid of the holes
Missing: Ancient sphere pieces

surreal temple
#

Platform: Switch Issue: I triggered the quest for “VERY SLEEPY STITCH” the coffee cup DID SPAWN but shortly after my game crashed, when I loaded back in the quest item/the coffee cup, was missing from my inventory. Ive not been able to locate the item anywhere and i cant progress without it.

marble hare
#

Platform: PS5
Issue: i removed Gaston’s broken ship so i can move it some place else and now its gone for good. I looked in my inventory and nothing..
Item/House Name: Gaston’s broken ship

hearty vessel
#

Platform: PS5
Issue : Wall-e quest "broken memories", item to restore doesn't appears in inventory.
Item/house : 4N71-oU8L1 broken

unborn quartz
#

platform: PC
issue: Eric’s Ship Player home missing left door inside
description: was decorating then the door disappeared and hasn’t come back, can’t access that room at all anymore and can’t place a new door

tame ruin
#

Platform: Xbox
Issue: items vanishing from storage
Item/House Name:
So not sure if its related but I used the glitchy pixel for the first time laat night. Then today when I loged in and went to my storage my Hardwood, Softwood, Iron Oar, Iron Ingots, Soil, and Stone were all either completely or 90% gone!!! Im devastated, soooo much work down the drain. Please please please help 🙏🙏🙏🙏

molten dirge
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Platform: Xbox
Issue: Purchased Cinderella’s Satin Draped Window in Scrooge’s store, then game crashed. Item is not in inventory.
Item/House Name: Satin Draped Window
Screenshot/Video:

short willow
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Switch
I placed a trunk in this area, and it is missing from my inventory but it is no where to be found.

spiral axle
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Platform: Switch

Issue: expanded a room in my house and the items that were said room completely disappeared. They didn't go back into my inventory and I had to buy them all from Scrooge again.

Item: multiple items including windows, furniture and decor.

Screenshot/Video: N/A

unkempt heart
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Platform: Nintendo Switch
Issue: Beast Character leveled up to level 10 and the outfit disappeared that I was supposed to receive.

Item/House Name: pants/ top ensemble that would've went into costume I believe

Screenshot/Video: N/A when a character is fully leveled up it won't show the last reward.

autumn basin
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Platform: Xbox series X.
Issue: Gaston's shipwreck missing from the dunes area.

mild basalt
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Platform: PS5
Issue: I bought the Rift in Time DLC a few weeks ago and ever since no green chests have spawned in my valley (blue and yellow are fine)

fiery fern
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Platform: PS4
Issue:. The V8 Cafe I crafted disappeared after I picked it up from being placed in the glittering dunes. I experienced a glitch last night where I would pick it up and then it would reappear when I exited furniture mode. Today when I loaded back into the game it was not in the dunes or in my inventory.

arctic needle
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Platform:PC/STEAM issue: items disappeared in Eternity Isle when try to move from a zone to another. 1. I wanted to move a large chest with timebending materials from the overlook to the docks and disappeared after i placed. 2. after i've done my gym dreamsnap, i wanted to remove all items used but a several number of Chest Coffee Table just stayed still. i turned off the game and when i login back, this items disappeared. and in my inventory are not. this was happen in The Promenade.

frigid reef
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Switch
20,000 mist disappeared

knotty flume
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**Please post here if any items or houses have disappeared.

Use the format below:**

Issue: Disappearing carpet
Item/House Name: customize 
Screenshot/Video:```
rapid yarrow
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Platform: switch
Issue: Green Venus fly trap not showing up for Mickeys gather the following flowers quest. Prior to starting this quest both green and purple fly traps were everywhere and now I can't find one of either kind spawning. It's been over a week
Anyone else had this issue ans was able to resolve it? Thanks

tribal condor
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Issue: Items disappearing from inventory and chests 
Item/House Name: Anything from Eternity Isle 
thick spire
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Platform: PC (Steam)
Issue: Half of my Scramblecoin figures and a couple of my wall shelves disappeared when I restarted my game. When I was done decorating, a couple of the figures kept being placed on the floor when I exited furniture mode. So I decided to restart my game since that usually fixes the bug but instead, my items have disappeared and they're not in my inventory at all.
The first picture is suppose to look the same as the second picture aside from the corner since that part of the wall is also bugged.
Item/House Name: White Gablefront House, Goofy Figurine A, Donald Figurine A, Scrooge Figurine A, Cinderella Figurine A, Nala Figurine A, Pumba Figurine A, Rafiki Figurine A, Scar Figurine A, Wall-e Figurine A, Eve FIgurine A, Rapunzel Figurine A, Wall Shelf, Small Wall Shelf
Screenshot/Video:

strange walrus
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Platform: Xbox Series S
Missing items: 3 sundial gears
Issue: my kid is stuck on the Rapunzel quest called the Sundial, they now only have 7/10 gears and cannot find the remaining gears in inventory, chests etc. When they got it to 10/10, it completed the quest and told them to hand into Rapunzel but the quest says 'Make sure you have all the sundial gears in your inventory' so unable to complete the quest or move forward in the game.