[ARCHIVED] Update 8 - Premium Shop Issues | Disney Dreamlight Valley | Page 1

rough lark Dec 4, 2023, 2:20 PM

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**Please post here if you’re having Premium Shop related issues.

Use the format below:**

Issue:
Screenshot/Video:```

rough lark Dec 4, 2023, 2:43 PM

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rough lark **Please post here if you’re having Premium Shop related issues. Use the format...

keen wharf Dec 6, 2023, 2:18 PM

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Platform: PC
Issue: Premium shop 'Winter Celebration Bundle' details page won't go away, even after buying the bundle. I can still click on the items, I just can't close it (Esc doesn't do anything).

true sable Dec 6, 2023, 3:51 PM

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Platform: PC (Steam)
Issue: Got the Frozen Elsa dress, but can't apply it to her character. When I go to the Dream Styles and select it, it just takes me back to my character in the valley. Nothing happens with Elsa.

hardy sundial Dec 6, 2023, 8:41 PM

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Platform: Switch Issue: Fairy house can be placed but will randomly disappear from the map

light sandal Dec 7, 2023, 5:35 PM

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Platform: Mac. Issue: Premium shop is unavailable

cyan yoke Dec 8, 2023, 1:21 AM

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Platform: Steam
The game doesn’t show the royal winter star path or the item shop for me!! help

floral bluff Dec 8, 2023, 5:24 AM

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Platform: Switch
Issue: The carousel in the winter celebration bundle doesn't spin. When I interact with it only the lights turn on but it doesn't turn.

pure otter Dec 9, 2023, 6:58 PM

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Platform Switch
Issue Fairy’s Bloss-Home Skin
Entrance/exit are reversed. You face away to enter, come out facing house.

wicked tangle Dec 10, 2023, 7:53 PM

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floral bluff Platform: Switch Issue: The carousel in the winter celebration bundle doesn't sp...

Platform: Switch
Issue: The carousel in the winter celebration bundle doesn't spin. When I interact with it only the lights turn on but it doesn't turn.

I hope you don’t me just copying & pasting yours. 🤭

Same issue here. I was so disappointed.

mortal zealotBOT Dec 10, 2023, 9:23 PM

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Please remember that these threads are for bugs and issue reports and not a chat space. If comments do not include a bug report or content that does not fit into this space it will be subject to removal.

swift barn Dec 11, 2023, 6:16 PM

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Platform: Switch
Issue: Purchased Frozen Elsa’s dream style in premium shop. Attempted to apply style to Elsa & nothing happens. Elsa remains in her white dress.

dusk grove Dec 13, 2023, 9:48 AM

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Platform: Switch
Issue: The carousel in the winter celebration bundle doesn't spin. When I interact with it only the lights turn on but it doesn't turn. I saw on videos where people bought it (assuming PC) that it spins.

hazy magnet Dec 13, 2023, 2:17 PM

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Platform: Pc
Issue: I had 34,210 moonstones and decided to purchase bells tools and the tinkerbell wings. it has taken the currency from me, but i cannot use bells tools they do not appear anywhere in my game. If i try to purchase them in the store it says i already own it, even though i do not have them in my game

mighty lantern Dec 13, 2023, 6:45 PM

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Platform: PC/Steam
Issue: Can’t purchase the tinker fairy wings.

sharp badger Dec 16, 2023, 7:16 PM

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Platform: PC
Issue: PREMIUM SHOP item is glitched, the bobber is meant to be the rose, you can still see the normal one completely hiding it

ocean vector Dec 19, 2023, 11:54 PM

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Well sadly no decorating with the merry go round at the moment since I can only turn the lights on

ocean vector Dec 20, 2023, 2:10 AM

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Elsa has no icy magic with her new Dreamsyle also is it just me or does her face look a little creepy now

novel meadow Dec 20, 2023, 5:02 AM

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Platform:PS5
Issue: I bought Belle's Royal Tools and have updated all of my tools in both Eternity Isle and in The Valley and I do not have access to these tools

ocean vector Dec 20, 2023, 8:48 PM

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I think the new winter castle(yes I know it's called the winter palace) is a bit glitchy also I think the lights should go on the whole castle and not stop near the top

ocean vector Dec 21, 2023, 1:11 AM

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ocean vector I think the new winter castle(yes I know it's called the winter palace) is a bit...

I have another picture from what I can tell some parts of the castle are overlapping or don't line up right(mostly when it comes to the lights) otherwise this picture and the castle is very beautiful I forgot to mention some lights disappear when you walk to far away(I think that is because of draw distance on switch though) and sometimes the whole castle is invisible for a second(this might just be a switch problem though but I'm not sure)

brisk wave Dec 21, 2023, 10:24 PM

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Issue: Premium Shop says that I own the Dapper Wall-E Bundle, however I received see Wall-E's skin and nothing else.
Screenshot/Video: Example attached.  I put the elegant tag on so all the items in that tag would display.  The Wall-E dress costume should appear, but it doesn't.```

keen pecan Dec 27, 2023, 9:09 PM

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Platform: switch
Issue: I purchased The Tower of Terror in the item shop today and i cannot find it anywhere to place it in my village but it says I have purchased it

warm crescent Dec 28, 2023, 9:15 PM

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Purchased tower of terror building not showing in inventory. Nintendo switch

warm crescent Dec 29, 2023, 2:26 PM

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This also happened on my PS5 version of the game. NO TOWER OF TERROR

wild crater Dec 29, 2023, 2:51 PM

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warm crescent This also happened on my PS5 version of the game. NO TOWER OF TERROR

Hi! I tagged you here #dreamlight-help message

proven rivet Dec 31, 2023, 8:21 PM

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platform: xbox series x
issue: house
the tower of terror is not showing up in my inventory

ocean vector Jan 1, 2024, 5:38 PM

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Elsa has no magic coming out of her hand with her new Dreamsyle

rough lark Jan 3, 2024, 8:18 AM

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Platform: PC/Steam
Issue: Elsa's original style from Frozen is missing the Dreamlight sparkles around her and she has no magic coming out of her hand.

hidden pendant Jan 18, 2024, 12:02 AM

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I can’t access the 2nd page of the premium shop. It shows like I’m clicking on the next page, but just asks if I want to purchase one of the bottom 2 items from the first page.

sullen abyss Jan 18, 2024, 3:13 AM

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Having the same issue as the above. PS5 - appears to be a second page of the premium shop and does not let me view it.

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bright kettle Jan 25, 2024, 11:10 PM

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Platform: PC/Steam
Issue: Purchased Gift Bags in premium shop, and items are not in my furniture inventory.

primal grove Jan 31, 2024, 10:50 PM

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Platform: Switch
Issue: I bought the gingerbread bunny from the premium shop and it says I own it, but it is not showing up in my inventory.

Update: Just checked my inventory under companions and it shows up now.

dry lava Jan 31, 2024, 11:14 PM

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Platform switch
Issue: purchased the gingerbread bunny from the premium shop as you can see from the screenshot it says owned but cannot find in my companion storage,

floral bluff Feb 2, 2024, 4:35 PM

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Platform: Switch
Issue: I purchased the Winter Carousel the first time it was available and it still doesn't work. The lights come on but it doesn't turn

pearl kestrel Feb 15, 2024, 10:03 PM

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Platform: OLED Switch
Issue: Item Shop message “Something went wrong. The store is currently unavailable. Please come back later.” This message has been showing for a long time now. Is this a known issue? Thanks.

short void Feb 25, 2024, 5:43 PM

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Platform: Switch
Issue: "Nefarious" tool set is missing a skin for the Hourglass. Not sure if this is intentional but Belle's Royal Tool set included an hourglass skin, so not sure if this is a bug or not.

#[ARCHIVED] Update 8 - Premium Shop Issues