terse finch
**Please post here if you're having Scrooge's Shop related issues.
Use the format below:**
Issue:
Item Name:
Screenshot/Video:```
## NOTE: If the shop window is empty it means you've collected all the current available dresses/outfits in the game so it is NOT a bug or issue.
toxic breach
Platform: Switch
Issue: No items since June Update. All of my windows, clothing, and accessories sections have been empty since the update in June. In my collection I can see that I am missing over 200 items in these categories. I’ve reported the issue multiple times, but they always say it’s because I time hopped, which I have not done. My other sections of the store frequently have nothing but items I’ve acquired so I find it hard to believe none of the items I’m missing have appeared in 6 months.
Item Name: Store sections: windows, accessories, and clothes.
Screenshot/Video:
arctic latch
Platform: Xbox series X
Issue: No new items since at least the June update. Both windows have been empty for months, the far left table has been empty for months, the circular table finally gave me 3 items today after not showing anything for months, and the rest of the store almost never has furniture that I haven’t already purchased. I’m not close to finishing my collections for either. Much like the user above, I have also reported this multiple times.
open depot
So there was no new content (clothes/furniture) in the new update? Cause my store is empty (the windows, where the furniture usually is [and I know i don't have all the furniture already], and my accessories table is showing the same 4 items that kept cycling since before the update)
errant stone
Platform: PC
Issue: Missing clothing from Scrooge.
I had assumed I had every clothing from Scrooge since the left side of the store is always empty. Today when my friend visited she had the right rose eyepatch. She said she bought it form Scrooge's today for 14,000 coin. I own the left rose eyepatch from the Villainous Vibe Premium bundle. Now I'm curious what other cloths I could be missing. And even tho I own the left eyepatch, I would like to buy the right rose eyepatch for different outfits and hairstyles.
Item Name: Right Rose Eyepatch
woven swift
I saw the same in my shop
toxic breach
topaz coral
Platform: PS5
Issue: my scoorge shop has been empty for months and every update that happens I never see any new clothing items it's always empty
inland hound
Platform- switch
I've been having problems with the txt being wrong in my shop for months. I also don't get a lot of new furniture or anything. Keep recycling the same things over and over
twilit tusk
Platform switch
Issue buying an item
Scrooge has a item called The beauty and the beast 1991 right Rose eye patch.
I can purchase it and it takes my coins but right when it takes my coins it says transaction issue, doesn't give me my coins back but I'm not able to get the item
mild lake
Platform: PS5
Issue: Did not get mid length pleated skirts in Scrooge's shop that were supposed to be included in the update
fast sky
Platform: Windows / Steam
Issue: Reporting this for the third time... I still can't order the vulcanic stove, it's unlocked, but missing from scrooge's shop. I think I'll skip the screenshots since I posted them twice already.
Item Name: vulcanic stove
dapper frost
No new Scrooge items in update? All windows and clothes still empty?
rustic summit
The shop is useless in both valleys 🤡
quaint cosmos
Platform: Switch
Issue: Bought one of the Branch-Woven Beds then went to buy the Hewn Silver Maple Trunk Fireplace next to it but I got an error and the fireplace vanished. Later I realized I never got the bed so I'm just out those coins. And I can't say for certain which bed (oak or maple) it was because they're so similar and it wasn't recorded in my collection.
astral island
Platform: PC
Issue: on eternity isle (the expansion pass): Upgrade sign stuck in the window, the option to interact appears but doesn't work. So it's either stuck in the window or it shouldn't be there?
on the valley/ plaza the sign isn't in the window or near the shop. issue is only on the isle scrooge shop.
hollow valley
PS5. Please, please sort the algorithm for scrooges shop. I've had empty spaces for a long time, yet my daughter is picking up items in there that I haven't got. I get nothing but repeats of repeats of things I own but my daughters shop is showing items I've never even seen in mine. My sets are missing quite a lot. Clothing I understand but hairstyles and furniture I don't.
scenic dirge
Xbox: is scrooges shop suppose to get upgraded in eternity isle? Have the triangle icon to upgrade but nothing happening
vestal haven
Switch
No new items in Scrooge's shop, in both realms
nimble wraith
Platform: PC
Issue: Scrooge's shop is not appearing as it should
terse finch
I can't update my scrooge shop in the new world. The sign is behind the window. When I stand in front of it my switch shows "update A" but it doesn't do anything...
distant totem
Issue: all items on ground floor are never showing.
drowsy oar
Platform: Xbox Game Pass PC
Issue: I bought the ||Right rose eyepatch|| from the store and it didn't disappear after purchasing.
lilac cobalt
Platform: PS5
Issue: Can’t upgrade Scrooge’s Store on Eternity Isle . I opened the store but the sign is now inside the display window on the right and nothing happens when you press x.
Item Name:
Screenshot:
visual cloak
I can't complete store opening mission the last quartz mining won't register stuck at 14/15 even though I mined 50
jovial cairn
Platform: PS5
Issue: I didnt buy all the stuff on the ground floor on patch day; so I know for certain there are more items for me here, but after I tried multiplayer nothing spawns on the clothing section table.
pseudo osprey
Platform: Xbox
Issue: Scrooge store is buggy. Enter the shop and items show in the first furniture stand before glitching into something completely different. This is happening on both the valley and isle stores.
vague plinth
Platform: PC/Steam
Won't let me purchase wall mounted TV. Only option is change.
steady girder
Platform Switch
Issue severe lag to load items in the store. Walk in to an empty store then must wait for items appear.
hybrid mauve
Platform: **Please post here if you're having Scrooge's Shop related issues.
Use the format below:**
Issue: my shop won’t generate any items that are meant to appear in the windows so I can’t shop new dresses or outfits, it has been this way for months, other tables refresh stuff but not the windows
Item Name:
fallen gust
Platform: PS5
Issue: Since the update, my Scrooge’s Shop hasn’t update not a single time. And Scroodge’s Shop on Eternity Island neither. It’s the same items day after day. 🥲
rugged prism
Platform :Steam. Issue:unable to upgrade Scrooge’s shop in the ancient lands in the A Rift In Time update
grizzled hamlet
Platform: Switch
issue: on Eternity Isle, I gave Scrooge the sign to the shop when I spoke to him already before prompting me to have it in my inventory, but it seems I gave it to him too early because the quest is asking me to make sure I have the Condemned Building sign in my inventory. I no longer have it bcuz I gave it to him already. I keep talking to him to see if this will work but it doesn’t. I’m now stuck.
Plz help.
nimble lichen
Platform: PC
Issue: The same exact items in Scrooge’s store have been there for three days now (including the missing item that I bought three days ago). It’s like it’s stuck on that first day and won’t refresh.
drifting bone
Platform: Switch Scrooge shop won’t refresh since DLC download
fallen gust
Platform: PS5
Issue: Scrooge Shop has not refresh since the DLC download.
jolly goblet
Platform: PS5
Issue: Can’t upgrade Scrooge’s Store on Eternity Isle . I opened t...
Same but on PC!
terse finch
no new items, in switch platform keeps saying certain places are empty.
trim crow
Platform: PS5
Issue: Cinderella painting is upside down
Item name: Bridge Painting
high trench
Platform : all platforms
Issue : the previous doors that were available still not appearing in the shop. Can we get clarification on this please?
Doors : grand double doors, frozen portal door, access door
raw nimbus
I still don’t have anything new I haven’t purchased plus a lot of empty spaces in my store. Super frustrating
willow badge
Platform: Steam
Issue: I still have not seen the (short) black pleated skirt -clothing item in Scrooge's or clothing bags. I have reported this repeatedly and have been playing since the first week and checking the store daily.
solemn arch
Platform: Xbox PC
Issue: Bought this item in the store and it still appeared there, so I tried to buy it again to see what would happen and it said "transaction error"
silent thicket
Platform: PC
The store has not updated or refreshed for 2 days now. The couple of items that were not bought are still there and every other spot is empty. I'm missing so many furniture items still and I'm getting nothing 😩
crimson jetty
Platform: PC
Some of the store has not refreshed in about 4 days now, since I got the DLC. Wasn't sure if it was a bug or not at first but at this point I think it is.
inner wigeon
Platform:switch issue: never get new items all ways same stuff getting the stuff I’ve already have been weeks seen any the items or getting anything new
atomic pagoda
Platform: Windows. An item is missing from the store.
tranquil nymph
Platform: switch
Scrooges store hasn't had anything new, and nothing has filled the clothing spaces, and other blank spaces, since a DLC (not the rift) this is very frustrating now 😥
drowsy oar
Platform: switch
Scrooges store hasn't had anything new, and nothing has filled...
Hi I tagged you in a post here #dreamlight-help message
feral agate
Platform: PC
Issue: I am chiming in about items not refreshing properly in Scrooge's store after purchasing the Rift DLC, and to provide further proof that since the update weird stuff has been happening with it, so this can hopefully be resolved. I've also sent this in via ticket as the guidelines suggested.
I am aware that if items are not refreshing this means everything has been bought, as this occurred with the window outfits for me a long while ago, but this is an actual bug.
The first time I encountered this issue was a few days ago, and only on the accessories side. 3 of the spots were taken up by an "empty" sign, while one spot (specifically the 3rd from left to right) was a pair of goggles (I unfortunately did not think to take a screenshot). I knew this was incorrect because I was still missing accessories from the store (I'm after a specific item). Upon buying the goggles the item did not disappear, but was correctly logged (popup notification and in my wardrobe/collection). I saw here later that someone else reported a similar situation up above, so I reacted to indicate I had the same general issue even though I did not attempt a second purchase myself when I encountered the issue (didn't want to waste money if it did go through). The next day the items on the accessories table thankfully refreshed back to normal, with all slots filled.
Fast forward to yesterday and today, I have encountered this bug again, but this time all the accesory spots are empty and have not refreshed. I've already compared what items I own to the Wiki and know that I'm missing specific accessories still that are not given by quests, the premium store, etc., and are meant to appear in Scrooge's store.
Some examples of accessories I'm missing that are Scrooge store only:
And some screenshots to show that the headphones I initially listed are truly not owned, with my empty accessories table.
round gust
my windows have been empty for months now and im constantly getting repeats even though im still missingh more than half of collectibles
wise snow
Platform: Switch
Issue: Shop glitches when I enter.
When I enter all new items that I have not purchased before are on display but then it instantly glitches, the glitch looks like the item is scrolling until it settles on items I have already purchased. This has happened for 5 consecutive days.
Cache has been cleared and no corrupt files were found within game.
Also small clothing items are only respawing every other day.
humble holly
Platform: PC steam
Issue: facing the store, outside right window, has no clothing and no coins on ground. Has been empty for a few updates.
snow vault
Platform: PlayStation 5
Issue: Store has random sold signs that haven’t refreshed in days. I’m at 38% on clothing in the Isle and 29% on furniture. And in the valley I’m at 85% and 45% respectively. It’s like they aren’t updating at all for me.
abstract hamlet
Platform: Switch
Issue:
I just entered my shop, it looked like this and I couldn't move. Had to close the game.
eager nova
Platform: PC
Issue: I started playing just two days ago. hav not time skipped( didn't even know you could untill this bug) and scrooges shop even though he told me It changed daily has not changed in the two days I have played. looked it up and found out this issue has been around for a year at least
item name: the entire shop
Screenshot/video: you shouldn't need one because this issue is widespread and should have been fixed a loooong time ago
patent spire
Xbox one X: Leaving scrooges shop leaves you with a black screen that you cant get past unless closing out the whole, making you lose progress on anything you done.
small salmon
Platform: Switch
Issue: No time bending table in Scrooge's shop. It was there before the update and I log in today and can't find it to purchase from Scrooge.
Item Name: Time Bending Table
subtle vault
PS5
No new furniture in Scrooge's shop for days. I'm at 53% furniture, 74% clothing completion and it's just repeats of what I have already. More than that, the same few items seem to repeat daily
wise snow
Platform: Switch
Issue: Scrooge Mcduck is not in his store for me to purchase items.
snow vault
PS5
No new furniture in Scrooge's shop for days. I'm at 53% furniture, 74% cloth...
Same here. It’s been that way since the update for me.
eager glade
Platform: Switch
Issue: No new furniture in Scrooge's shop for days.
frail nimbus
Platform: Steam/PC
Issue: same as many above, Scrooges shop hasn't updated in about 3 days. I definitely have not bought everything available, for example furniture sets is only 43%! I completely closed the game, even uninstalled/reinstalled, nada.
oak vale
Platform PC:
Issue: Scrooge is not in the shop unless you make him hang out with you.
river glade
Platform: PC (Steam)
Issue: I walked in and the store is like this... I can't walk around. I can only look up or down with the camera stuck in this angle. I can access the menu.
brave orbit
Platform: PC / Steam
Issue: The "Old Fireplace" item, the one that your house first starts out with, cannot be ordered from Scrooge. It just doesn't show up as an owned item. Additionally, the same issue occurs with the Small Quirky Teapot.
waxen fox
Platform: switch issues: items aren’t spawning in the shop windows and the items that are refreshing are old items
faint basin
Platform: PS5
Issue: Can’t upgrade Scrooge’s Store on Eternity Isle . I opened t...
I also have this bug but on PC
tame raptor
Platform: XBox. Issue: No Doors. New doors have not spawned in Scrooge’s store since update 1.3. It’s been an issue for everyone and is on the Wiki page, but has not been acknowledged at all by gameloft. Additionally, the same furniture is respawning basically every day instead of new furniture, when I definitely do not own everything already.
idle oxide
Platform: Switch
Issue: I was rearranging my plaza and when I put Chez Remy and Scrooge’s Store in the spots I wanted, they vanished.
pliant topaz
For doors to actually show up in the shop. It doesn’t spawn in shops anymore and have been discussed in spoiler chat plenty of times. As well as wallpapers and flooring that were acquired before update 5 or something like that, to actually show up in collections. Meaning even ones we got from leveling up our player or through friendship quest do not show up in our collections tab.
feral agate
Platform: PC (and also Switch now)
Issue: This is likely related to the previous issue I reported, but just in case it's a separate issue I'm submitting an additional report so it can be looked into.
After lots of waiting with the accessory refresh bug, I have finally acquired all the last accessories but one: the Melting Platinum Minnie Mouse Ears (not the Star Path Mickey ones, which I own). I've been waiting well over a week for my table to show any signs of life and give me that one last missing item, but it hasn't budged. Still empty. I know this item is from his store and not just the code because people said both before the codes release and well after the codes expiration that they were able to get it from Scrooge's Store. So if it's not related to the refresh bug I was experiencing after the DLC, it's possible this item has a new bug that keeps it from appearing in the store.
Also the DDV social media saying it was in Scrooge's update:
https://www.instagram.com/p/CpAzNxgJLJL/
Edit January 7th: I had an epiphany late at night. I remembered that these ears were once mislabeled as "Mickey". Everyone I've seen say they that they were able to find the Minnie ears in Scrooge's shop after the code expired said that they also missed the Star Path, unlike me who did do the Star Path but didn't realize there was a code floating around at the same time. Depending on how the store works, it's possible that this item is still being mixed up with the Mickey ears, and the game thinks I own the ears despite only owning the Mickey ones. I am going to start an alt save on my Switch and see if the ears appear there, and if it does I will report back with my findings.
Instagram
lament vessel
Switch
My store never updates its always the same stuff over and over. And no I don't own everything.
spare cave
platform: xbox one
for a couple days the clothes in my shop aren’t showing up and show they’ve been purchased and i haven’t bought them and i don’t own everything
timber vortex
Platform: Switch
Issue: Shop didnt load right... at all. Could pan the camera but not move the player. (Did work after restarting the game)
bold horizon
Platform: Switch
Issue: Whenever I click on an item to buy it, it immediately backs out before I can do anything. It does work when I re-click on the item but it's very annoying to have to click on an item twice just to purchase it.
hazy parrot
Platform: Xbox
Issue: I haven’t been able to buy clothes from scrooges shop in a very long time, I am still missing a bunch of the clothes. A lot of times the furniture items are the same every day and it would be nice to be able to complete a lot of the collections.
hybrid sapphire
Platform: Switch
The Sparkling node for the golden potato isn't showing up at all in Scrooge's store. Here's a picture of what I'm talking about.
old wraith
On PS5. No dreamlight reward after fully upgrading Scrooge's shop. I upgraded it completely all at once, fully upgraded, while on Eternity Isle. It is fully upgraded but the dreamlight reward under village for upgrading the store says 0/1. There is no longer an upgrade sign out front. I reported this using the form and got an email back saying try talking to Scrooge or looking for the reward in other dreamlight tabs. This has not worked. I don't really care about the dreamlight, I just want the reward to be complete in the dreamlight tab!
twin crown
Xbox
Scrooges shop in the eternity Isle has an upgrade sign stuck in the widow and I can not use it.
Upgrade sign
crisp sleet
Platform: switch
Issue: I’m still missing some clothing items like the black pleated skirt but I’m not getting any more clothing items in the store
livid lintel
Nintendo Switch
Store has been showing me the exact same wallpaper for 3 days straight. I own maybe less than half of the game wallpaper.
dense stormBOT
Friendly reminder that this space is for bug reports only. If you would like to leave feedback, you may do so in #1102660976983150712 . Thank you!
short fern
Platform: PC/Steam
Issue (Posting in both Items Disappearing and Scrooge Shop Issues): I have had to rebuy both the Dark Brown Sheriff's Jacket and Sheriff's Jacket multiple times. I have them, used them in snaps too, and then randomly (like today) one will appear in the shop as new again. When I double check in my wardrobe if I already have it, it's not in there. I'm sick of rebuying it.
quartz sequoia
Platform: PS5 and PS4
Issue: scrooges store has sold out items even though I haven’t shopped yet.
Item Name: clothes and accessories
Screenshot/Video:
runic ledge
Platform: PC
Issue: Trying to buy the Whimsical Teapot from Scrooge's shop - as an extra item. It never appears as an option. I have multiple teapots that I have already placed around my valley but it isn't available to buy any more.
worthy wing
Platform: Switch
Issue: Quest for placing signs for Scrooge’s shop is broken and I cannot progress. I started playing in 2022 and got stuck on Scrooge McDuck’s signs quest. I was able to place some, but not all, of the signs, but Scrooge McDuck does not acknowledge completion of this quest. Scrooge keeps telling me to place the signs, but the signs no longer appear in my inventory. I recently started playing this game again and still am stuck in this quest.
Item Name: Scrooge McDuck’s signs
jaunty rune
buy almost all the shops stuff , even when i don't need stuff ,but lately , nothing is added, only them sold signs ,i don't own everything, still need a lot more , it's mostly clothes & the hats & shoe & glasses area
frosty crow
Platform Steam/PC
Everytime i enter the store this happens i have to close the whole game
analog topaz
Switch:
Got an overlap glitch. It happens if I buy everything in the store. Only way to fix it is reset game. Even though I bought it, its showing a blank bodysuit. It can happen in either window
indigo tiger
Not sure where to put this, so I am adding it here. As someone who likes to keep track of their items and what they still need, I am a little annoyed furniture inventory hasnt been fixed yet and what category it is supposed to be under. This makes it hard to find in the scrooge store, hard to find in our inventory when placing, and when trying to figure out what I still need, I find something like wallpaper or flooring is being tracked in its respectable place, but is found under "other". This seems like such a simple fix but has been ongoing since the beginning. And in case anyone is confused what I am talking about, here is an example. I thought I was missing the pink Beauty and the Beast wallpaper because the number of items I have under beauty and the beast state something like 35/40 or whatever (just an example I dunno) but to find the pink wallpaper is actually sitting in the other category. So it makes it look like I am missing more items than I actually am. Just saying please fix this...I am begging. ❤️
tacit rampart
Platform: switch
Issue: I purchased the gift bag bundle and it’s not showing up in Scrooges shop for me to purchase duplicates of them like they normally do.
granite pawn
Platform: Xbox Series X
Issue: Rift in Time Scrooge store has an upgrade sign in the window, yet I’ve already upgraded the shop to full capacity.
main crow
Platform: Switch
Issue: For months now my Scrooge store has been empty except for a few decorative and furniture items that I already own. I am no where close to having everything
safe lynx
Platform: PC
Issue: I am trying to order clothes from Scrooge and nothing comes up. Furniture works fine. Clothing is blank.
Screenshot:
median wagon
Platform: Nintendo Switch. Issue: Scrooge’s Shop has completely disappeared from my valley. No photo, but I do have have video of me scanning the valley at Birds Eye view and the shop nowhere to be found. Please help.
thin saffron
Can't remember the last time I've gotten a new item on the counter to the right for small furniture. Is Scrooge's Shop always going to be like this? Seems worse than ever after the last update. Been playing since release and this is getting beyond old. I've only gotten 66% of furniture sets, so plenty to go in theory.
Oh and I'm on PC....not that this isn't happening to everyone. This should be high priority.
hybrid mauve
I’m still experiencing this issue and I posted in September 2023 about this. Has anyone else seen this fixed for them
lunar sand
Platform: PC/xbox launcher
Issue : whenever i go to scoorges shop and enter the game block in the waiting black screen now i cant even enter to complete missions
waxen marsh
Platform: Nintendo switch
Issue: window spots in the shop are always sold out, no items are displayed there. This issue has been there for a month or two
balmy kiln
Platform: switch
Issue: when going to buy an item at scrooges the image of the item is raised to the top being cut off
