#[ARCHIVED] Update 8 - Star Path Issues
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steam
winter bench not given after redemption
xbox not being able to connect to internet but other games connect just fine
Platform: Switch
Issue: Starpath not showing in the event tab at all after updating
Nintendo Switch | "Online services unavailable" I have waited several minutes and no star path
Platform: PS5
Issue: connectivity issues. Keeps disconnecting from internet. Can't purchase starpath premium. Or the event just disappears entirely. Had a hard time getting mail.
Everyone is having Connection issues right now, due to server overload. GL is investigating
Nintendo Switch
Says there is no event at this time.
Xbox one s when I try to get the premium starpath it says that it was unable to complete request
Nintendo Switch- Can’t claim star path rewards or the moonstone chests due to “not being online” but my switch says it is connected when I do a test connection.
Platform: PlayStation 5
Issue: The store of the game is not available.
And please add Brazilian Portuguese in the game.
PC/Steam — got a mailbox message saying the star path is available, but it does not show in menu.
PS5 - tried to buy the bench unsuccessfully, couldn’t because of the lost connection. Now have the connection, but there is an error that says “you already bought the item”. Coins are also spent.
the same here at me, i have the same problem
Same here and bought rift in time but my valley is the same as always
Same here
Steam it says I claimed the snowy raccoon companion but I dont have it and then it says error
PC/Steam. Pretty sure the game didn't update for me. I did get the|| jacket and chair ||in the mail but no other rewards. I also got a letter in the mail saying there's a star path, but there isn't. Also the premium shop is down too.
Platform: Switch Issue: Last year christmas starpath items are yellow not red
Issue: not seeing items in Shop and no new characters or star path in events tab.. not sure if my game even updated
Screenshot/Video:```
Me too, even dreamsnaps isn't showing up
Platform: Steam/PC
Issue: cannot redeem a completed Star Path Duty for the 10 token reward, loads an error:
Platform: PC through Microsoft
Issue: Event page shows "no current event available" even though I had the star path announced in my mailbox. I haven't been able to access any dreamsnaps for weeks and thought the update would fix it, but I don't even have access to the starpath now either. 😦
Trying to buy the star path and it won’t let me
I've had the same problem since the last update
Event tab saying there’s no current event. Star Path isn’t even an option in the shop
Platform: Switch
Issue: Claimed Snowy Raccoon Companion on the star path but it is nowhere to be seen in the companions tab.
Shrimp in fact do have claws, the simplistic in-game icon notwithstanding.
PC STEAM I can’t see the starpath at all when you go under event it’s just blank
All platforms i guess.
Both Star Path & Translation issue.
This star path duty doesn’t really make sense when translated in french… bass : bar… un “bar profondément musical”?! 🤨😒
Platform: Microsoft store/ pc
Issue:does not appear the winter star path
Screenshot/Video:
Switch
Premium Star Path purchase screen frozen, had to restart game to get rid of it
Issue: starpath and dreamsnaps not showing up in the events tab. This has been happening to me for more than a month.
Screenshot/Video:```
Ariel and Belle also wear bows and should qualify.
Steam, Issue: Mushrooms not respawning for the fungi star path duty.
Platform: PS5 Issue: Unable to redeem “Winterful Iron Lamp” item. When I tried it said there was an error.
Platform: Switch
Issue: Big problem. I bought a starpath reward that cost 10 crowns, the sword motif on 5th page of starpath, but got an error that the item was not found online or something like that. Not only did it actually take the 10 crowns, the reward remains in unpurchased status even after closing out and going back in, crowns spent still gone. So I've permanently lost 10 crowns. I was in Chez Remy on Eternity Isle when this happened.
A screenshot won't prove anything. A video could, but wasn't expecting it. By the time I realized I should of pressed record button, 30 seconds had already passed.
I just stopped typing this to see if restarting game fixed anything, it didn't. I still have 10 crowns gone, but motif remains unpurchased.
EDIT: I tried purchasing that same motif again. This time it let me, but took 10 more crowns. So this whole issue has cost me 20 crowns for 1 motif that cost 10 crowns.
Platform: PC issue: the wild tangles swarm quest with Gaston not bringing up the swarm in the stone formation
Platform: PS4
Issue: A few things. 1, a constant red dot showing a completed duty while none are actually completed.
2, star path claiming isn't working properly half the time that it's attempted. Shows errors, requires retrying in order to claim.
3, due to the fact that DLC items are appearing as favorite gifts for non-DLC players(which I currently am until the issues with it are hotfixed), "give (x) character gift" tasks are impeded.
Platform: Xbox one
Issue: 1- Starpath saying that there's no event happening when there is. And the shop tab saying there's no Internet when no other game is having an issue with connecting.
Platform: PC (Steam)
Issue: Star Path not showing up under Events
Screenshot/Video: Platform:
Platform: All
Issue: Unable to give favourite gifts because they are all from the DLC which I don't own
Platform: switch
Issue: NPCs requesting nothing but items from DLC. I do not have DLC and cannot complete Star Path favorite gifting duties as a result.
Platform: Xbox
Issue: Starpath duty 'give a frosty princess her favorite gifts' not working. I have given Anna her favorite gifts and still have 0/5.
Platform: PC
My "Harvest Something Red" quest isn't registering. I have picked up multiples of everything red in the game, and still have 0/50.
PC (Steam)
Event tab not working
@mellow yacht I harvested tomatoes and it worked for me, hope that helps 👍
platform: pc (steam)
issue: says i have a finished task even tho i don’t
Same for PS4
Platform: switch, Issue: snowy raccoon companion collected but not showing up in the companion tab.
Platform: PC
Issue: My events has completely vanished.
Platform: PC (Game Pass)
Issue: I can't hang out with Mirabel (level 10). I need to hang out with her for Star Pass
Platform: PlayStation
Issue: I’ve done part of ‘give a frosty princess her favorite gifts’ and ‘chat with the queen of arendelle’ but it’s not registering. It still says 0/5 and 0/2
I’m also having this issue!
my royal path has q to complete royal duties, worked for first 8 now stuck at 8, have completed 4 more and still at 8, im on switch
Platform: Steam
The game doesn’t show the royal winter star path or the item shop for me!! help
Platform: Steam Deck. Issue: Star Path not acknowledged when I give Anna her gifts, I’m stuck at 2/5, also doesn’t acknowledge when I talk to Elsa, talked to her two days in a row still says 0/2
Platform: Switch Issue : Starpath duty ‘give a frosty princess her favorite gifts’ not working gave her three already and still says 0/5 Also Start path duty ‘Chat with the Queen of Arendelle I chatted with her once already she say 1/2 and it still says 0/5
PC (Epic)
Rewards were collecting just fine until I got this error. Not clear what happened but after exiting to Title and going back in-game, collection proceeded normally.
Yes I'm doing the star path challenges nd it not registering that I'm doing them I'm on xbox series S
Xbox | Not registering gifts to Anna or talking to Elsa star path quests
Platform: PC (Steam)
Issue: Event page is empty for me. I don’t see an available star path despite having my game up to date. The event page only says “No event currently available. Come back soon!”
Platform - PC (Microsoft)
Issue - not registering talking to Elsa for chat with the queen of arendelle. , give a frosty princess her favourite gift registered giving Elsa a gift not Anna
Platform: switch
I have a red dot on the star path menu, for nothing
Platform: Switch
Issue: Completing tasks not counting for starpath
Platform: switch Issue: completing tasks are not counting for starpath
Platform: Steam
Issue: 'Find Some Fungi' Duty not counting mushrooms that spawn from watering the purple mushrooms in Glade/Plateau
Platform: X-Box on PC
Issue: When claiming a Star Path reward, it stays stuck on the unlocking screen. You can click 'Continue' and 'Escape' all you want, it doesn't react anymore (even though you can still move your mouse and select it).
Screenshot/Video:
Because Elsa is the Princess and Anna is the Queen.
Platform: PC (Steam)
Issue: I gave Remy two favorite gifts to finish the Star Path duty, but one of them didn't count. I had 3/5 prior. I was able to finish the duty however; when I gave him the cherry pie. I think the broccoli didn't count since it's from the DLC.
Screenshot/Video:
They better extend the winter event because too many people can’t even participate including me
Platform: Switch
Issue: ‘Find some fungi’ task not counting the collection of any mushrooms, both from the ones in the glade and the ones that need to be watered.
Issue: red dot showing up on events page but starpath and dreamsnaps are not showing up ```
It’s Elsa
Platform: Steam / PC
Issue: After purchasing item from Star path, stuck on screen and can’t continue
Screenshot/Video:
Platform: Steam Deck
Issue: Can’t hangout with Mirabel for Star Path Duty. She also never leaves her house, it’s like she’s just stuck in there. I have her at max level and all her friendship quests have been completed before this update so i’m not sure why it won’t give me the option to hangout with her.
Switch
Freezing when unlocking item, won’t let me continue game after this screen and has happened twice 🙂
Platform: Switch
Issue: Chat with Queen of Arendelle duty not registering chatting with Elsa
Platform: Xbox
I've tried harvesting every red thing imaginable and it won't register any of them. 😅
Have you planted and harvested tomatoes?
chat with Anna
Platform: PC (Steam)
Issue: “Harvest Something Red 0/50” Harvested apples, raspberries cherries, tomatoes, and bell peppers.
None have caused this task to even get 1/50.
I can't continue with the star path because it says I need the villagers favorite gifts from the dlc but I haven't started on it yet
I’m going to guess you need to have the first Ariel on land skin (progress story/friendship) before you can use the winter one.
Platform: Xbox one and Xbox series s
Issue: Star duty to talk to queen of arendelle is stuck on 1/2 and has been for days
HARVEST SOMETHING RED - PS5
Harvesting game spawned items did not work for me the same as many others. Harvesting of your existing planted red items (Tomato, Chili, Bell Peppers) or planting and harvesting worked to progress this Starpath.
Platform: PC
Issue: one of the quest ask me to spend time with a character wearing a bow tie. Except I can't hang out with Jack
Platform Switch:
Starpath quest : Hang Out with a Marvelous Madrigal.
I can’t hang out with Mirabel, the option to hang out is missing.
Platform: PC/Steam
Issue: Task not completing. I spoke to Elsa and it didn't count.
Platform: Xbox game pass
Issue: task “craft a potion you can really dig”- crafted a shovel varnish and task did not mark as completed
Exact same issue happening for me too, but on PC/Steam
Platform: Switch
Issue: doing a star path dutie of help Remy in the restaurant.. I can't give anyone the order even though I cooked it..
Platform: Xbox on PC
Issue: Game froze on this screen, had to force close.
Switch
Not registering harvesting something red
How are you going to make a star path for us and put items from the dlc into it? Not everyone has the dlc, whether it be cause they can’t afford it or don’t want to pay for it. Even the villagers want items from the dlc, so how do I finish the duties?
Platform: Switch
Issue: Starpath duty 'give a frosty princess her favorite gifts' not working. I have given Anna her favorite gifts and still have 0/5. Same with 'chat with the queen of arendelle' i have spoken to Elsa and still have 0/2.
Platform: Xbox PC
Issue: Working on the same task at the same time. I feel like the first one isn't even registering all of the night thorns...maybe this is also just a coincidence since it takes multiple days to complete this task that the next one just caught up?
I have picked up every red thing to harvest and it is not registering. Also rift in time issues of picking up/ mining. Severe delay, character freezes and game has been crashing....just like early days. Switch version.
Yes that worked! Thank you 😅
Platform: Nintendo Switch
Issue: Star path isn't showing up on mines due to connectivity issues
Reverse them. Elsa isn’t the queen.
Plattorm: PS5
Issue: villagers constantly asking for DLC gifts. I can't progress my star path when I can't access the things they are asking for. This is ridiculous that it hasn't been addressed or fixed and nothing has been given as compensation. I felt forced into purchasing the DLC if I wanted to complete my star path, but even then, you have to basically be finished with the DLC in order to get all the gifts they want. That's completely unrealistic and total nonsense for something I paid for with premium currency.
I have three characters I need to give gifts to. Out of the 9 items, all 9 are from the DLC and 8 of them are items from areas i havent even seen yet and have no access to. How is this acceptable?
Platform: PC (Steam)
Issue: Star path suddenly empty. The event tab just shows "No event currently available. Come back soon!"
Platform: Switch
Issue: No orange circles appearing for fish in Forest of Valor. Spawn rate of fish in that biome also seems very reduced
Platform: PS5
Issue: star path duty won’t mark as finished. (Craft a potion you can really “dig”) I made both and neither of them are finishing the task.
Platform: Switch
Issue: I need to give gifts to villagers for the star path but favorite things of the day aren't populating. It's blank both when I try to give a characters a gift and in the collections menu under the favorite things of the day for characters. I've closed and restarted the game twice and issue is still present
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Platform: PC/Steam
Issue: Royal Winter Star Path duty issue: Duty Chat with Queen of Arendelle
I have talked with Elsa at least 4 times since this duty became available. None of these have been applied to the duty requirements.
Platform PC/Steam I had around 110,000 dreamlight, which all disappeared after using the crafting table 😔
Platform: PC
Issue: Star Path cannot be completed due to drinking fishing potions.
Since February I have not been able to finish ANY star paths that I paid for because of the ridiculous fact that potions cannot be turned on or off. Why let us stack so many if there is no way to get rid of them to complete star path tasks such as “fish for herring” or “fish for trout”. You are really telling me that I have to fish hundreds of times to get rid of potions that are hard to make just to complete tasks in the star path. This is infuriating.
platform: ps5
issue: “mine a SHINY red gem” - “shiny” garnet/ruby doesn’t count but regular versions do
Elsa isn’t the queen.
Nintendo Switch. The Snowy Raccoon didn’t appear in my companion list after I redeemed him. He was the first star path item I redeemed.
Platform: PC (Steam)
Issue: Somehow the game said I had connection problems, even though nothing changed in my internet connection (via LAN cable) and now my progress hasn't been registered in the Star Path. || I gifted Remy todays 3 favourite gifts in order to complete the requested 6, || but they didn't register and now I have to wait a full day to complete that particular duty...
PC. Snowy Raccoon won't show up in companions list after redeeming it.
Platform: Xbox Series S
Issue: The game keeps randomly saying I'm having connection issues but if I just flip from one menu to another, it fixes itself. My mailbox isn't showing any of my messages. And the star path isn't awarding points. I completed two star path duties (gifts for Elsa and convos with anna) and when I redeemed them, it flashed to a screen saying there was no event and then when it went back to the star oath duties they were both gone but I had zero crowns.
Platform: PC. Issue: Spend time with a Madrigal task is not registering even though I'm hanging out with her in game. Still on 0 despite closing and re-opening game, trying to hang out with another villager and go back to her etc.
Xbox
Not counting my photo with mirabel and the black and white copybara
I have the same thing. 😭
Please remember that these forums are for bugs reports only, this is not a chat space. If content does not include a bug report or includes additional information that does not suit this space, it is subject to removal.
Same here on Xbox Series S
Please do not send duplicate reports in this thread. One report is enough, as further reports are considered spam. Thank you!
Platform: switch
Giving favorite gifts to a frosty princess and all other characters are not registering and chatting with the Queen of Arendelle not registering
Friendly reminder that this bug thread is for Star Path issues, any posts that do not belong under this topic are subject to removal by the moderation team.
Platform: PC-Steam
Issue: I redeemed star path tokens for the snowy raccoon, but did not receive the companion. Star path shows it as redeemed but it's nowhere to be found in my collection.
Xbox
Star path challenge "win a game of scramblecoin" not possible because after playing the game freezes up
Platform: Switch
Issue: Orange fishing circles not spawning in Forest of Valor. Spawn rate of fishing circles is slow. Only see a few white circles. Can't complete Starpath duty
Platform: PC
Issue: "craft a potion you can really dig" will not register after the potion is crafted
Platform: pc
Issue: orange fishing circles not spawning in the forest of valor. Can’t complete star path duty
Steam
Buy Something Cold remains at 0/30 despite purchasing 20 Snowballs at once.
Seems to be a bug in progress tracking.
If the target of the task isn't correct, prehaps add in descriptions of tasks in the future.
Gathering Snowballs dropped from ice also does not progress the task.
Switch
Several star path duties not counting progression. Fishing and timebending related especially from my observations the others count OK
Platform switch
Issue orange fishing spots not spawning. As others have said,can’t complete duty.
PC- XBox Game Pass
I tried to find some fungi (mushrooms) but it's no counting
im constantly repeating the same task over and its not counting for example giving anna her favorite things and talking to the ice queen Elsa
Platform: Switch
Issue: for Both tasks requiring fishing (For Kingfish, and Circles in the Forrest of Valor) - the required colored circles absolutely would not appear. I had to use a potion (that weirdly triggered blue circles to finally appear on the beach) and absolutely could not find any gold circles in the Forrest without using a Potion.
Platform: switch
Got everything in starpath. But can not unlock last page. Also gold fishing spawn spots in the forrest not spawning.
Platform: Mac
Issue: Orange spots not spawning in Forest of Valor, making it impossible to complete Star Path.
Platform: switch
Issue: tasks to hang with ice harvesting loaner not tracking, have closed out game multiple times to have no progress getting tracked.
Platform: switch
For the "enter a dreamy snapshot" task, it is not counting snapshots submitted to DreamSnaps. I've tried during 2 different challenges now.
Platform: switch
Issue: fish for most royal fish (kingfish) doesn't count.
Platform: Switch. I’m pretty sure the star path duty means Anna but when I give her gifts, it doesn’t pop up as it counting for that. Is it supposed to be Elsa?
Platform: PC Steam
Issue: There are NEVER any orange fishing circles in this biome for me anymore so this starpath duty is pretty much impossible. I have been fishing for hours and no orange circles have spawned, maybe you need to add more spots, a new pond or increase the rates of orange circles in this biome
Platform: Steam
Issue: upon redeeming the Oxford shoes, the item appears in the DLC menu rather than the base game one. Cannot get rid of notification because of this.
same issue. stuck at 4/5 gifts for Anna despite gifting her at least 10 favorite gifts.
Platform: Steam
Issue: Cant do the duty "Chat with the Pumpkin King". When I go to talk with him theres no option to have a chat
Platform: PC
Issue: abysmal drop/spawn rates
Screenshot/Video: see attached
I've been fishing the Forest of Valor over a span of WEEKS trying to complete the task here. I finally got 2 orange fishing circle spawns tonight over multiple hours of continuous play.
Similarly, I've been mining for hours (5 according to my audiobook), with and without a mining companion, and I've yet to get any shiny garnets for the "shiny red gem" task. Which honestly should also include rubies if the drop rate is going to be this ridiculous. Server chatter insists it's only garnets however.
These drop/spawn rates aren't at all accommodating for occasional players who have paid (in-game or otherwise) to participate in the premiere level of Starpath.
Platform: PC
Issue: Star Path Duties: "Find some fungi"
Watering the mushrooms in Glade of Trust and collecting mushrooms from them does not count towards the duty and it is very time consuming.
Platform: PC Game Pass
Issue: I can't hang out with Mirabel. There's just no option. All her quests are finished, no future quests with her, friendship level 10.
Platform switch
Mine anything shiny
I have mined so many gems but it is not counting towards this task…
Nintendo Switch Craft a potion you can dig is glitched. Ive crafted 3 potions so far on different work benches and even used them but it wont redeem last reward to finish off the star path 🥲