**Please post here if you're having performance issues with Xbox. Crashes occurring should be posted in Update # - XBOX & Gamepass Crashes.
Use the format below:**
Issue:
Screenshot/Video: ```#[ARCHIVED] Update 8 - Xbox Performance Issues
limpid coral
stoic anvil
Xbox Series X, no 60Fps
pallid vapor
Xbox series x
Still not optimized
How the heck did y’all just launch into 1.0 and the game does not run natively at 60fps on series x?? The audio settings bug still works (open settings, navigate to audio, hit X for default settings, close menu and viola! 60fps).
Cmon y’all. We’ve been soooo patient with this issue.
signal tide
Still no 60fps on Series X. It is still the biggest joke
marble ice
Game still crashing pretty often on Xbox series S
prisma idol
I can't believe it, I still can't connect to online services. How is this game live now??
lilac monolith
Platform: Xbox Series X
Issue: The framerate became even worse than the cap brought back in from the last update.
signal tide
After playing a few hours. The performance on series x is really bad. Especially on eternal isle. Don’t know what the developers are doing here.
sand leaf
Not sure if this is the best place to post, but it’s about scramblecoin on Xbox one. Scramble coin will forget I just finished a turn, and will not take its own turn, leaving all of my characters asleep. I’ve had to forfeit lots of matches because of this
glacial basin
Xbox Version: Xbox Series X
Issue: The game is freezing frequently. Today alone I’ve had it freeze 3x in a short period of time the first of which was when transitioning between Eternity Isle & Dreamlight Valley via the map. Then upon restart it froze during the loading screen of all things and it froze for the third time(so far) upon opening my inventory. I’ve had the game freeze before, but never this bad. Game semi-froze where other characters were seen moving but my character was non-responsive with the fast travel menu still visible upon arriving in Eternity Isle. I also tried to drop some items while outside only to have a message pop up saying I couldn’t drop anything and I couldn’t learn the Basil Berry Salad as the animation played yet the recipe stayed in my inventory with no notification I had learned it, though it worked upon restart.
minor prawn
Xbox One
Issue: ever since the update things have been very laggy, especially in Chez Remy for some reason. Frame rate drops horribly low and dialogue stutters.
Editing to add further that I put my fishing rod away, only for it to stay floating in the air.
minor prawn
Xbox One
Issue: ever since the update things have been very laggy, especially in...
Couldn’t add a picture with my edit
serene night
Since playing on switch and going back to Xbox I can't even play cause it says this.
pallid condor
Platform: Xbox series S
Cloud save conflict Error #5 pops up when I log in, I was on switch yesterday trying to get rid of the glitch
prime cobalt
Xbox series S - three freezes within an hour, have to restart game every time.
drifting timber
Xbox series X
Anyone else finding the most duties are really lagging? I have been stood still and been told I have mined minerals or cooked food etc lol
north vapor
Beast is glitched on scramble coin, game freezes every time I ask him to play.
modest nest
Xbox series x
Freezing on load screen when traveling between the new area and my valley
shut marsh
Xbox Version: Xbox X
Issue: Very Laggy when gardening. Both planting and gardening pumpkins in the Forgotten Lands. It doesn't matter if I have a garden buddy or not. It lags. It can take minutes to pull or plant 5 pumpkins.
limpid coral
Platform: Xbox Series S
Issue: Cloud Save Conflict Error #5 shows up when I try to go back and forth between Xbox and Switch.
jagged gazelle
Xbox series one. After playing a round of scramble coin in main land area, the game always crashes
minor prawn
Xbox One
Entering Scrooge’s store is very laggy and the items spawn in slowly and initially in the wrong places
feral inlet
Platform : Xbox Series S
Game crashes when I ask Beast if he wants to play Scrabblecoin
ocean parcel
Platform: Xbox One
remy resturant is really laggy ever since the update. Hard to move around and talk to the villagers to give them their order
rustic vale
My main Valley crashes every 5 mins sometimes even less on Xbox Series S
fallen anchor
Xbox Version: Xbox One
Issue: Glitch with claiming Winter Belle Dream Style
limpid coral
Xbox series x no crossplay still
charred garnet
Platform: Xbox Series S
Issue: Cloud Save Conflict Error #5 shows up when I try...
Me too
young tartan
Xbox series X game freezing and crashing when trying to play scrabble coin with Beast. Game crashed when collecting blue memory after harvesting in main valley.
winged sun
I keep getting this error on xb series s
minor prawn
Xbox One
The base of night thorns, stone, where you dig up shards, and the sand things show grass at the base when it shouldn’t. When you break them it shows a grass base and then slowly turns into sand. Didn’t have this issue before the update.
oak jetty
Trying to log into my cloud save on the Xbox and this message has appeared
fallow bayBOT
https://trello.com/c/ZflVLyzM Xbox cloud saves and crossplay are turned off at the moment, so you will not be able to cloud save or crossplay with Xbox. The team is actively working on it!
burnt relic
Xbox x: Remys kitchen is super laggy
tame coral
Xbox Series X: You can't play Scramblecoin with The Beast. It just freezes you and him in place, while other characters walk by you. Everything still going, music and all just you and him can't move.
When you cook, the recipes are glitched, the list jerks all over the place and sometimes you can't get to some of them.
Gardening is messed up too, it sometimes just stops for like about 10 or more seconds then you can continue.
Sometimes characters won't follow you or sometimes they will but won't give you extra crops.
DLC is very laggy.. jerks all over. Also took 2 tries to even start it, Jafar popped up then the game crashed.. twice...
The menu shop, if you go to moonstones, it freezes the game.
The things you can harvest (mushrooms, bamboo, cinnamon) sometimes don't want to respawn. I'm on day 4 trying to collect 50 mushrooms for the star path.
cold grail
Xbox Series X: since the hotfix there is often a *significant *delay when performing any action. Using any of the royal tools in either DV or EI may pause the action, and while the camera can still be rotated all other buttons non-responsive. After a delay of a few seconds, the tool action will resume.
This has also been seen walking over items that drop from the tools. where the item will be sparking and the character can walk over it, but the item will not be picked up until a few seconds have elapsed.
Both of these have happened during rain and sunny weather, with a hangout companion and without. Neither happen every time but can happen at any time, and have experienced both 10+ times in the past hour of play.
raw briar
Xbox Series X: Fast travel menu still gets stuck open after fast traveling. This has been happening for some time and still no fix.
upbeat lintel
Platform: Xbox One
remy resturant is really laggy ever since the update. Hard to...
I have this problem too. It seems to be caused by cooking. Also the same issue in my house if I cook, craft, or place furniture.
ocean parcel
I have this problem too. It seems to be caused by cooking. Also the same issue i...
I'm glad I am not the only one. I experience it as soon as u walk in and it gets worse after I cook something
worn nymph
Xbox Version: PC gamepass
Issue: Game freezing when trying to give ursula stage.
amber prawn
Xbox S keeps crashing constantly in the Base Game... I can't even do the Dreamsnaps Challenges because of it
gaunt gale
Xbox Series S- my game continues to crash within under a minute in Dreamlight Valley. I can spend hours on Eternity Isle with no crashing, but if I load into the valley or attempt to travel there, the game instantly crashes. I have tried uninstalling and reinstalling the game, as well as deleting saved files. Nothing works. This has been happening since the Beauty and the Beast update.
tired furnace
Xbox series x
Still not optimized
How the heck did y’all just launch into 1.0 and the game does not run natively at 60fps on series x?? The audio settings bug still works (open settings, navigate to audio, hit X for default settings, close menu and viola! 60fps).
Cmon y’all. We’ve been soooo patient with this issue.
inland valley
Xbox serie X
The game seem so much laggy, just like 20 fps, don't have change anything.
try to unintall & clear cache
AudioSetting bug doesn't work.
Maybe can you do something to help me?
signal tide
Xbox Series X
Also after the hotfix the game is still lagging and running with low fps. No 60fps mode still available. Maybe put it in as an option for people using the series x to prevent issues but at least give it to us.
I was also contacting the support and it was devastating to get an answer like that:
*„Kindly note that this feature is available on the devices, which meet all the necessary technical requirements.
We cannot share more details as this is connected with game programming.
Rest assured that our developers are working to extend the list of the devices, which can support 60 FPS.“*
So please all. Contact the support team so they know that they have to work on. It also bad to not see it on the Trello board.
bitter saddle
Xbox series x
Can’t access an area in the borderlands, every time I try there’s an invisible wall
waxen meadow
Xbox one, after using the phone character skids across instead of walks
summer jewel
Xbox one S:
Lagging inside buildings like my home and Remys restaurant
languid veldt
Xbox version: Xbox Series X
Issue: Multiple issues.
- Game is constantly freezing in load screens when leaving buildings.
- When interacting with a character to give an item (quest related - example is giving WALL-E the teacup for stitch quest) the menu doesn't close and have to quit game and restart.
- Some mined/farmed/fished items get stuck in unmovebale places and cannot be grabbed.
urban kestrel
Xbox one
Issue: a few
- Was lagging badly while I played last night. Every time I'd end a conversation or task, it would lag so hard I was basically running in place.
- Now today after the update, my game won't load at all. I sat there watching the loading screen say it loading without moving at all, And it did this for over half an hour. I uninstalled the game, Restart my xbox, Reinstall the game and checked all of our wifi. Nothing has worked. So now I can't even play the game
signal tide
Xbox Series X. Freezer again.
So many times it’s freezing in that state. I always sweating when I finish a task because of the risk of freezing. Same with the fast travel menu. So many time it just stays in place and you can’t do anything.
radiant phoenix
Xbox Series S
For about a week now when I try to return to my valley from eternity isle, the game crashes. It doesn't matter if I fast travel, use the boat, etc. I reported it but all I heard back was they are aware of the problem, yet I can't find anything anywhere about it. Is this happening to anyone else
jagged gazelle
Xbox series one
Today I have again not been able to connect via multiplayer to either switch or pc. It will start loading and then disconnect me.
crude quarry
Xbox series X - Zero’s companion house will not let you assign companions. Menu opens but it says “select up to 0 companions” even though there are no companions currently attached.
lean orbit
I can’t change my outfit what so ever after buying new wings
tawny prawn
Xbox Series S
The monkeys run around but never let me “approach” when in the hallway to Eve & Wall-E’s hideout and surrounding spaces in Ancients Landing. Restarting does not help
jagged gazelle
Xbox one
After playing scramblcoin in the main area the game crashes and I have to restart, losing any scramblecoin progress. The Rift of time area is fine.
minor prawn
Xbox One
Remy’s restaurant is really laggy
languid veldt
Xbox series X
Freezing on screens.
No matter what I do I have to close and reopen at least 45 times a day (with light playing) because it always freezes in any kinda menu. No matter what buttons I hit it stays like this.
muted geyser
Almost constant inability to select things- (fast travel on map doesn’t work, trying to deliver meals in Remy’s, trying to gift things, selling/buying at stalls, etc). Full freezes happen every 30 mins or so. The worst problem I’ve noticed so far is the camera angle constantly …falling? Not sure what else to call it. Unless I literally constantly hold the view in place it drops to a view that shows a zoomed in version of the ground and characters feet? Anyone else having that issue?
supple hearth
Xbox series s and Xbox series x
Issue:
When exiting to the home screen, the screen flashes whitish light colors, and sometimes my character can be seen in the last position it was standing. This happens on both my own Xbox, as well as my husband's Xbox, since the last update.
placid ore
Xbox series S - still having constant crashing issues. Can't find anything that really tirggers it, but it is so bad I have stopped playing on Xbox.
sonic junco
Xbox series X - haven't been able to play for over a month. One profile with update gets the Error #5, other profile also won't load without update Error #6
short depot
Xbox Version: Xbox Series S & Game Pass
Issue: Frequent Game Crashes. The game will crash and completely kick me off every few minutes in the past few days. Since the update fast travel is practically guaranteed to crash the game. When I attempt to take photos after several shots the game will also crash. Also Touch of magic outfits are not saving correctly on the mannequin making me need to re-edit the outfit every time I want to use it.
Update 8
lavish belfry
Xbox version: Xbox One
Issue: when working on the second puzzle in the Cave of Wonders it doesn't recognize that I interacted with the second switch even though I have done all parts needed
rancid thicket
Xbox version: Xbox serie s
Since last week I have not been able to redeem dreamsnaps rewards
short depot
Xbox Series S & Game Pass
Issue:
Some player are not able to access my valley thru multiplayer. Mainly PC players and two Xbox players. They are able to see my valley before they get the message saying they were disconnected from the server. I do not see them when they enter the valley all I get is a message stating that they left.
fallow bayBOT
Please remember that these forums are for bugs reports only, this is not a chat space. If content does not include a bug report or includes additional information that does not suit this space, it is subject to removal.
If you would like to assist a user please tag them over in #dreamlight-help
near hare
Platform: XBox Series S
Issue: Constant and I mean constant crashing. Never had an issue during early release but with the game live now all I do is crash. 😭
obsidian bobcat
30 fps on Series X is a pain. Store page says 60 😂
dry forge
Can't fast travel from eternity isles to my plaza. Game crashes and shuts down in xbox and on Xbox pc game pass. Game us unplayable for me.
Started 6/18/24 .
spare garden
Xbox One S
Things have been really laggy in this update, especially inside Chez Remy for some reason, I can't even bear going in there except to do the event quests
short depot
Xbox Series S & Game Pass
Issue:
Game has been practically unplayable. The game is constantly taking forever to load sometimes even getting stuck on the loading screen. Every few minutes of game play the game freezes. Goes black, &/or completely crashes. The game says it’s on cloud save but after a crash I keep resetting decor, clothing, etc. Fast travel is unusable. I’ve played gamepass and the game bought on console and still get issues on both; gamepass being the worst of the two. I really want to play but can’t . 😩
gusty moss
Xbox series s
My game has closed at least 8 times today and froze once. It just started doing that yesterday or the day before
raw briar
Xbox Series X - game freezing so often it’s unplayable now. I was only on for 3 minutes the last time I tried to play. Doesn’t seem to be limited to specific activities, it freezes at any point.
gusty moss
In the last 10 minutes my game has crashed 5 times. Xbox s. It's getting worse and worse
thorny star
I've put in a ticket this evening because the amount of crashes I've been having on my xbox recently is insane! It started to do it out of nowhere over the past 2/3 weeks! Is it because ive used the increased item limit? Ive only gone into it a little bit. I'm on xbox series s
median heart
I’m playing on Xbox app on my pc and it’s crashed every time I’ve opened it up today. It wasn’t like this before. No idea what’s going on
gusty moss
So I was finally able to get to eternity isle and I've had zero issues with crashing. It's only the main valley it seems.
Xbox s
craggy moth
Platform: X Box Series S
Issue: Same as everybody else. Endless crashing in the main valley. Sporadic crashing on Eternity Isle. I left the game behind on Switch for this very reason, and now it’s just as bad on my X Box. 🤦🏼♂️
shadow sphinx
Xbox series X, my camera turns by itself and it’s not just in decorating mode it’s in everything I do, I also play other games and do not have drifting 😦
near hare
Xbox series S
Constant crashing in main valley especially when interacting with game features such as Scramblecoin, entering or exiting buildings, menus or taking photos. Been happening for MONTHS . Has made me stop playing as much.
pallid vapor
Platform: Series X
I’ve come back to the game after a long break, hoping the game would finally be optimized for Series X. It hasn’t been. How is it still locked at 30fps in 2024 after full launch?? Especially when the audio glitch still works to force 60fps?!
Cmon devs. You’re holding your game back from its full beautiful potential!!!
whole silo
Platform: Xbox one
Issue: character suddenly is stuck with one hand up and only slides around , cannot move or use tools. No changes when fast travelling
undone bloom
Platform: Xbox app on PC
Constantly crashing in the last couple weeks out of nowhere. Crashing when loading, voting, opening multiplayer, joining someone’s valley, or doing quests. Sooo pretty much can’t even play anymore without fear of crashing. Hope this is fixed for the big update tomorrow
median heart
Platform: Xbox app on PC
Constantly crashing in the last couple weeks out of no...
I’ve been having the same issue on the same platform. They told me to reinstall the game and check my drivers. Did both, and still it crashed again. Not sure what to do anymore