#(Archived) Update 7 - Controls & Device Issues

1 messages · Page 1 of 1 (latest)

solemn tartan
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**Please post here if you're having issues with controls or devices.

Use the format below:**

Issue: (Include Device Details)
Screenshot/Video:```
solemn tartan
inland shuttle
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Platform pc xbox app . I cant select any options either when in chat or on the menus. I can't claim my dreamlight when I complete tasks or open belles new realm as this is opened through a conversation. I cant save or buy the extended dream path anything that uses the menu or chat options

half tundra
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I use switch and I have not been pushed the update! Still showing last screen with Vanelope

lyric depot
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Platform: Switch; Issue: I am unable to navigate the sub-menus in the game. I am unable to select any options so that I can play. For example, I purchased the Ursula content but can’t equip her Dreamstyle, which is in the “characters” section under the “Collections” tab. I don’t have video so I hope my explanation makes sense.

velvet terrace
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Platform:Switch
Issue: when I got to furniture mode or the menu where the map and quests and everything is it freezes up on my a lot of times I have to reset my game because of this I noticed that when it rains on my game that it glitches even more and when I am trying to decorate it gets stuck and I can't move things where I want them when I try to exit it freezes up on me and then I have to reset it and go back and try again it has been lagging like this since the last update

deft dagger
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platform: mac with PS4 controller....I cannot use the R joystick to pan around when in camera mode. started with this (Sept23) update. super annoying!

analog field
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Platform: Steamdeck
Mouse and keyboard are still not working in menus. This was functional before update 5

hallow pewter
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Platform: PC, Steelseries Stratus+ not being recognized by the game, controller works with Windows

slender apex
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Platform: switch
Tool selection menu glitching. Difficult to select and switch tools

dire shale
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Platform: Steam Deck
Mouse and Keyboard still not working. Was functional before update 5. Haven't even been playing much due to this. Let me use my mouse and keyboard. Stop band-aiding spaghetti code and step it up.

sullen wedge
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Platform: Switch
Issue: Somewhat in line with Qtkira's problem above, except that I can't access any sub menu in the Collections tab. For example- In Characters, I can't scroll off of Merlin. In Crafting, it won't let me move beyond Brick. In Fish, it's stuck on Anglerfish, etc. It's that way the whole way down. And for me it seems to be only the Collections tab.

alpine light
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Platform: Switch
Issue: Unable to navigate to rooms in upper floors of player’s house. Elevator only leads to “Expand house” prompt even though house already has 6 levels with multiple rooms on each.

spark oyster
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PS5
Not able to rotate view when in the camera mode.

analog field
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Platform: Steamdeck
Issue: Mouse and keyboard is now completely not working. It had full functionality prior to update 5. Please please fix this! So much of the decorating functionality is limited without this

quasi birch
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Platform: Steamdeck
Issue: Mouse, keyboard and controller not working. I've been unable to get passed the main menu and into the actual game. This has been an ongoing issue since the newest update. Please help me!

sweet nova
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Platform: Steam Deck
Issue: Mouse functionality in menus and furniture mode has been broken since update 5.

velvet vortex
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Platform: Switch
Issue: I’m unable to press A on certain tasks. It lets me initially talk to characters, press through the convo, initially click to cook etc, but it won’t go any further. It’s not registering the button press for things like: using ingredients, asking to hang out or give gifts to characters, sell or buy things from goofy’s shop and more. The A button works for everything else, just not those things.
Screenshot/Video: N/A

elfin oak
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Platform: PS5

Issue: Cannot rotate camera when in Photo mode.

sand niche
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Platform: PS5
Issue: Same as above, it will work for a bit if I close out the game but will eventually go back to not being able to rotate the camera in photo mode.

soft peak
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Platform: Switch
Unable to interact with collection menu. I can scroll up and down with the touch screen but I can't check the details of anything other than the first item of each category. Just bought Scrooge's dream style and I can't put it on him : /

lament marten
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Platform: PC via xbox game pass
**Issue: **Frequently the scroll wheel on the mouse does not work in Windowed display mode. When in full screen this is always fine.
How to replicate: Load the game in windowed mode and move the game window while it is still loading. Not sure if it happens in the game start-up or the loading of the save. Only happens when I move the game window before the game fully loads.

silent bough
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Platform: Switch
Issue: It’s been few days that sometimes I randomly can’t take items to transfer in my chests. I can click but nothing happens, and it bugs. I have to leave the chest « mode » and then try again for it to work.

clear frost
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Platform: Steam Deck
Issue - Mouse and Keyboard will not work. It's a shame because Docked mode runs so nicely, but I'm forced to play with either a controller or handheld, which makes it not as enjoyable.

flint dragon
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Platform: Steam PC
Issue: While in photo mode majority of the time i can not move the camera view. I can move the camera once in photo mode but as soon as i do anything (for example: snap a photo to check the dreamsnaps tally and then back out to take a new angle) it stops letting me move the camera view, after that i have to restart the entire game in order to move the camera again once.

elfin pebble
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Platform: XBox X, Purchased
Issue: Unsure whether it's a controller issue or a controls issue, but both in-menu and in-game will randomly think I'm scrolling upward or walking slowly forward? It's never with an "up" command on my controller, which leads me to guess its a controls thing? It first happened when scrolling thru my items in the menu, despite having been scrolling downwards it suddenly lept up towards the top of the collection like I was scrolling rapidly upwards. The only way I could stop it was by exiting the menu altogether, at which point the glitch stopped.
Same with walking, while digging in the plaza my character suddenly started walking slowly up the screen, despite having been digging in a different direction prior.
The controller itself is quite new, so I don't think it's that. I only have had this issue today, since the latest Dreamsnaps Challenge and Premium Shop dropped, so unclear whether related or not.

cloud coral
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Platform: PC
Issue: Is anyone else having an issue with auto scrolling in game? I will pull up a menu, for example crafting recipes, and as soon as I want to click on an item, the page starts scrolling and I have a hard time selecting anything. This isn't happening on any other program (like discord), and my scroll lock is not engaged.

haughty kettle
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Platform: Playstation
Issue: when taking a picture with camera it doesn't let me rotate camera anymore. It's not my controller either, I tried with other controller

gilded mural
civic vessel
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Platform: Switch
Issue: Game freezes/lag while trying to harvest by holding down the A button, then it will harvest one or two items and freezes/lags again. Sometimes, it completely locks up and all button presses stop responding, but I can still rotate the camera. Happened in my own crops and Wall-E's Garden. Trying to harvest one at a time doesn't help and the issue keeps happening. Also, very very slow when trying to plant crops.

elfin pebble
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@cloud coral I'm having the same issue with XBox X! It's also effecting my player character, randomly walking up towards the top of the screen, away from the camera.
So far a quick downwards pull of the joystick helps alleviate this, but I'm not sure what the PC equivalent would be, maybe the scroll wheel?

gloomy ginkgo
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**Please post here if you're having issues with controls or devices.

Use the format below:**

Platform: PS4
Issue: Controller; X button not working in world or menus navigation, but does work in inventory. Can't pick up items like gems laying on ground

queen tangle
hasty hedge
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Platform: PC
Issue: Xbox controller - "A" button stops working when I am trying to give something to some - i.e. I am try to give Beast the 3 broken pieces of the key. Give lights up but when I press A, nothing happens. After that I can't push "A" to exit the game and have to force it to shut down.

analog field
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Platform: SteamDeck

Mouse and keyboard controls still not working, this was fully functional before update 5. Please please fix this! I absolutely love this game and decorating in it, losing these controls has been such a loss

peak atlas
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Platform: Ps5
Issue: cant sprint

zenith dock
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Issue: (Include Device Details) X button not working once past main menu screen. Can't pick up items, or select anything in the Game menus with X. 
Screenshot/Video:```
sullen mountain
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PC through steam - "hold to plant multiple" doesnt work.

neon cedar
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Platform: PC - Issue: Character and screen is glitching every time I move my character.

grand delta
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platform: ps5
issue: when using the camera, unable to move at all when in on the 3rd camera mode - no matter what i press im stuck with the camera behind me

dreamy lava
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Man, the game's officially dropping in Less than a month and are they EVER gonna fix this Issue thats been here since Early Access Launch?! The issue where you click too fast and the Textbox stays up, leaving you with literally no other option but to wait 5 minutes for the autosave to kick in and then reset my game?? You literally cant get rid of that textbox, youre forced to wait and do nothing unless you wanna lose some progress. We can't still be on this... It happens on Xbox and PC, so can only assume its a Platform-wide issue. This needs fixing for certain

IMG_3096.jpg
shell rampart
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Platform: switch
Issue: (Include Device Details) crashes to white screen after freeze returned after last update
Screenshot/Video

sterile zenith
errant fox
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Platform: Nintendo switch
Crash/bug: The camera starts to move by itself, my character starts to move by itself, to the point that can't do anything to control it just turn off the game ㅠㅠ
How the crash occurred: every time I want to play, with luck I can play for only 5 minutes without bugs, after that it's impossible
At first I thought it would be a problem with the joysticks but no, because other games work fine
I don't know what to do...

blazing pine
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Platform: PC (Steam)
Issue: PS5 controller no longer being recognized by the game. When I push a button the on screen prompts switch from keyboard to controller, but the controller itself doesn't function. Controller works for other games.

Edit: Adjusting the controller settings in Steam and enabling Steam Inputs fixed it

quasi lion
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Platform: PS5
Issue: can't rotate or move my camera at all when trying to take in game photos with the game camera/phone, it's locked to one position

vale oxide
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Platform: PC Issue: 8bitdo ultimate controller not being recognized by the game, controller works with Windows

hearty nest
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Platform: iOS Issue: Controller not being recognized by the game, is connected to iOS