#(Archived) Update 7 - DreamSnaps Issues
1 messages · Page 1 of 1 (latest)
Platform: xbox gamepass
Issue: Participated in the rainbow dreamsnaps and the one after that required the carnival items but I have no mail with any credit for the photos that were submitted.
Screenshot/Video: You can see in the video I don't have any mail for the rainbow dreamsnap or the one that followed, but I definitely submitted images. 😦
Having same issue. Platform: steam. This is the second time I haven’t gotten rewards for participating
Platform: PC/Steam I have just experienced this issue with the villainous/forgetting dreamsnap that ended yesterday
Please to not reply to each other, this is not a help/chat space
Platform: Xbox Series X
Issue: Error appeared after voting
Platform: PC Game Pass
Issue: Error showing when trying to exit out of DreamSnaps voting
Platform: ps4
Issue: I am. Able to vote on deeamsnaps so i cannot get participation moonstone and I don't know if it's a glitch or not
Platform: PC (Steam)
Issue: When I ended voting I got this error.
Screenshot/Video:
Platoform: XBOX
Issue: Appears my submissions are not being detected in the two most recent dreamsnaps.
I didn’t get any rewards for the previous one. And for the kitchen one I’m not sure if it went through. Because I uploaded it but then couldn’t see my submission. I guess I’m going to have to open a case. Just annoying because I was one of the people on xbox locked out in the early weeks of the feature and it’s very disappointing to be having these issues now and being left out.
Console--Xbox One GamePass
Issue-- got a voting error #1 code, it said "could not retrieve dreamsnaps pictures due to an unknown error"
This happened a couple times now.
Picture/video--
Platform: Mac This message popped up upon trying to exit after voting, I also did not receive my 50 moonstones from voting (it made the animation like it was going into my account, but it did not)
Platform: PC, Steam
Issue: Came up when i pressed exit after voting, not sure if i recieved my moonstones or not cus im too busy with the update so i got other thoughts on my head then checking how many moonstones i got lol
platform: switch
Issue: error #1 after finishing some Dreamsnaps voting.
Platform: PC
Issue: I didn't receive any reward from participating in last week's Dreamsnaps submission. I've received something in the mail every week prior to this one. Is there a known issue?
Platform: Xbox One
I've done at least 3 DreamSnaps now and I'm not getting the rewards for it
Platform: Xbox Series X
Issue: When I claim my dreamsnap rewards the error #8 appears, I have now 5 weeks waiting for a fix
Same it's so annoying! Why are we having this issue. Makes me not want to participate
Platform: PC
I tried to claim my dreamsnap reward today, and at first it seemed fine, but then my game was stuck and I had to force-close and when I reopened my game the dreamsnap thing said claimed, but no chest was in my inventory :/ makes me a little sad - but I hope things gets looked at, and I just participated in the next dreamsnap thingy 🙂
Platform: PS4 Issue: I logged into my game this morning after the update and I have yet to receive anything in my mailbox yet for the Ratatouille Dreamsnap challenge
Platform: PC
Issue: ToM Furniture able to be submitted
I was doing some voting for DreamSnaps and saw that this person was able to use a ToM piece of furniture (the Basic Fridge) with a Figment motif on it and submit their photo, meanwhile I have been unable to submit photos because I had ToM furniture in several biomes over 😅
Platform: Pc/Microsoft
Issue: Have not been receiving dreamsnaps rewards despite participating in challenges from last week & rainbow.
(responded on similar issues, but thought I throw my hat into the ring)
Platform:PC/Steam
Issue: no rewards received for participating
Platform: PS4
Issue: for the first time ever I was able to vote on Dreamsnaps but I got Voting Error #1 when I was done voting
Platform: xbox
Issue: I just get an infinite load when I try to vote on dreamsnaps. Been going on all day.
Platform: PS5
Issue: No rewards in the mail for the previous "Forget Me Not" dreamsnap event.
Platform: pc/steam
Issue: no dreams snap reward for the dream kitchen event
Screenshot/Video:
Platform: PC (Steam)
Received this error after voting
Platform: Steam
Issue: Never got my last 2-3 Dreamsnap rewards
Platform: Xbox
I did not receive rewards for the Unite DreamSnaps event.
Platform: Nintendo Switch
Issue: Each time I try to take a photo and submit to Dreamsnaps, a pop up comes up that says I can’t submit it because it has Touch of Magic when I know for a fact it doesn’t because I don’t really use it. The only TOM items that I have in my valley are tables that I only used for my farms. I’ve changed locations and changed outfits but it still wouldn’t work and yet I had no TOM near me. I had to remove ALL the touch of Magic I’ve had placed throughout my valley just to get it to work.
Screenshot/Video:
Platform: PS4
All snaps on the right side are just a border with a transparent center 😬
I am getting a TOM error Xbox X every time I try to submit. I don’t have TOM items in the pic, added trees and fence to block off area and even went through and removed any TOM items from nearby biomes. I’ve decided I cant use them if I want to participate in DreamSnaps which is a big disappointment I tried about 50 variations of this pic narrowing scope and removing food items etc. I’m at a loss. I want to submit. If you see any offending item that I dont, please advise or otherwise tell me how to fix so I can submit
Well apparently we are still having problems on switch
I don’t know what’s wrong with the voting system because I know my picture is amazing and I had 900 moonstones
Xbox PC Gamepass: Unable to vote on photos. Pictures just don't load at all after trying to load for a minute or two.
Platform: PS4
We can finally vote holy Michael Mouse. That in and of itself is lovely! Thank you! But now comes the issue of… I’m getting the same images multiple times in a row. It’s giving a bias to certain people, for sure. I’ll get the same set of images multiple times, and I’ve been trying to just vote for one after the other to keep it even. At the same time though, I’m unreasonably happy at having a different issue to report than being unable to vote 😭😭😭
On switch I cannot post my drram snaps this week. It keeps telling me there is a touch of magic item in the picture and there isn't. I've tried taking it in multiple places with multiple outfits and nothing works 😫
On Switch I have had 2 of the same photos come up against each other a couple of times. Just want everyone to have a fair chance at votes. Hope this gets fixed eventually. Love the dreamsnaps though.
Platform: Xbox series X
Issue: mail error, received moonstones from forget me not but didn't receive pixel level up reward even though it shows I hit the next level. Also didn't receive red chest and mail says already claimed.
Platform : Xbox Series S
Issue: unable to vote for dreamsnap photos, it gives the loading symbol for a minute or so and then just closes without showing me any photos to vote on. Worked the first day or two of the update and now it isn’t.
Platform: Xbox series x
Issue: unable to vote in DreamSnaps.
Platform: PC (Epic Games)
Issue: Participated in 3 Dreamsnaps challenges. Haven't received any mail or moonstones from them.
Screenshot/Video: Don't have one.
Platform: Steam
Issue: Can't submit a photo to the current DreamSnaps challenge. Keep getting a pop up that says: "Your picture cannot be submitted because it contains Touch of Magic items." when I didn't use any. (Unless the stage counts as a Touch of Magic item?) (Solved now: I had picnic tables in the Peaceful Meadow, even though they weren't anywhere near the Plaza)
Platform: steamdeck
Doesn’t load any pictures for me to vote on.
Uh so I guess none of the votes counted
Voting for dreamsnap,never loads any to vote on 😦
platform: ps5
issue: pop up appears “DreamSnaps Voting Error #1” after voting 4 times
Platform: Xbox Series X
Issue: Did not get mail from dreamsnap submission. Can not vote on dreamsnap submissions. Shop preview images are white on start menu
Platform: PS4
Issue: Did not receive mail from last dreamsnap submission. Getting error after voting for this round.
Platform: PC/Steam
Issue: yet a other week without getting my dreamsnap rewards. where are you guys keeping all my moonstones? i want them all from the weeks i missed my reward and extra for the trouble. this is now like the fourth week this has happened it's shamefull it hasn't been fixed yet.
Platform: Steam
Issue: When I try to vote, I keep getting an error message.
Platform: PC/STEAM
Issue:Don't receive a letter from Dreamsnaps with last week's winnings
Screenshot/Video:
No dreamsnaps reward this week for participating. Also error message when trying to vote this week 😡
Platform: Switch
Issue: I did not get kitchen dreamsnap results for my entry. I sent that I did make a dreamsnap and I did submit it-
Getting voting error “Some of the votes could not be registered due to errors while processing pictures” when voting on Switch.
It can take some time for DreamSnaps rewards to show up due to server lag. Logging out of the game and back in again should also remedy the issue.
I keep getting the error that my votes couldn't be registered. Basically all of my votes do not count?!
Platform: Xbox series X
Issue: No rewards or message from Kitchen Dreamsnap.
My submission and mail this morning
Xbox series x ^ having the same issue mailbox error #8
Platform: Switch Issue: I am trying to submit my dream snaps for this week and it keeps telling me k have touch of magic items. I have changed my outfit completely to make sure I am in no customized clothing. I have changed location of where I put my items and made sure nothing is customizable. Do you see something wrong?
Platform: PC (Steam)
Issue: I saw 2 separate submissions back to back that I didn't vote on for Dapper Delights.
Platform - PC
Issue - claimed kitchen dreamsnaps rewards but chest not in inventory. Cloud is updated. 🙂
Platform: PC Steam
Issue: Didn't get rewards from the last 2 Dreamsnaps Thorns challenge and the last outfit challenge from 80's...
PlayStation 4
I didn't receive my results for my kitchen DreamSnaps today. I went to check my mail and there was none. I waited and waited...still no mail. Could you please send my results? I was very proud of my kitchen.
Platform: Switch Issue: Claimed kitchen dreamsnaps reward but the chest is not showing up in my inventory
Platform: switch
Issue: didn’t receive reward for the last dreamsnaps
Platform: Switch Issue: I participated in the very last dream snaps before it just switched to the Critter Love one and I did not receive any rewards for the previous one I was in.
Platform: PC
Issue: I participated in the very last dream snaps before it just switched to the Critter Love one and I did not receive any rewards for the previous one I was in.
Platform: xbox s
Issue: I’m not entirely sure what the issue is. My mum was working on her challenge for this week, but it kept telling her she had touch of magic. The only thing I could figure is it was detecting something beyond the rock wall? When she rotated the camera and tilted down, she was able to submit. In the 3rd picture (on the meadow facing the beach) I believe it’s detecting the furniture down on the beach, maybe a ToM I have way further down near skull island?
Platform: switch
Issue: Aquarium item
I got my rewards from my dreamsnap, including 3 items inside the gift (two of them were the same aquarium), but I have only 1 aquarium in my inventory, and I can’t find it when I check the mermaid items with the filter.
The second issue is about the catalog: the same item appears twice in different parts (in the little mermaid collection and also the general collection).
Platform: switch
Issue: error message when I left the dreamsnaps votes. « Some of your votes could have not been registered due to errors during image processing »
Platform: Switch can’t seem to claim rewards from dreamsnaps in my mailbox
Platform: switch
Issue: items gifted in the chest for dreamsnaps disappeared after placing them in my valley then the game crashed. They are not in my inventory, not in the valley where I placed them and I can't buy them from Scrooge.
Platform: PS4
Issue: not sure if this is actually an "issue" but if not, it should be. I can see every single person's gamer tag in the top left corner of their photo. Someone else posted a picture above for a different issue and it showed the same thing as well, so I'm not the only one experiencing this.
Platform: Switch .
Participated in the kitchen dreamsnaps challenge and did not receive any mail following
Platform: XBOX gamepass pc
Issue: Dreamsnap rewards missing
I don't have a screenshot. I claimed my rewards for last weeks dreamsnaps and it gave me my moonstones, but I am missing my chest and xp. Idk how to fix that.
Platform: switch Issue: dreamsnap rewards missing. I submitted the kitchen snap and didn’t get a reward
Technically related to Dreamsnaps, but it's all online services seem to be down, for the past few hours, I'm on pc, connected directly to modem, and I am online for other services, so I'm guessing the servers are down?
Platform: PC Epic Games
Issue: Reward missing in mail from Kitchen DreamSnap
Hello. I didn't get the reward for my forget me not challenge
Same here. Normally in the clothing tab there is also a button at the top (next to where you can hit filter) that filters by the dreamsnap requirements and it isn't showing up for me this week. Sometimes it registers some Playful clothes but never any casual clothes despite filtering by that when I was searching.
Platform: PC via Steam
edit: It is supposed to be a decor challenge, not a clothing challenge facepalm. no wonder it hasn't been working!!!
It's a Furniture decorating challenge
The Haunting of Dreamlight Valley quest will not show up for me. Scrooge is at max level. Game has updated to latest version. Closed out and tried again. Nothing.
Platform: PS5
ISSUE: I am trying to submit my dream snaps for this week and it keeps telling me I have touch of magic items. I have changed my outfit completely to make sure I am in no customized clothing. my surroundings has no touch of magic either.
Friendly reminder this is not a chat space! Please only post bug reports in here so the spaces are cleaner for the devs. If you wish to help someone, please tag them in #dreamlight-help . Thank you!
Platform:switch
Issue: dreamsnaps touch of magic in photos
Screenshot/Video: I don't ever use touch of magic. I wish the game could tell what items are touch of magic items so I can just take it out of my photo and submit
Platform: Switch
Issue: I participated in the Kitchen Dreamsnaps challenge but didn’t receive any rewards
Platform: PC
Issue: Trying to understand? I have nothing in the picture that I have used touch of magic on. What is wrong?
Platform: PC
Issue: Still getting "contains Touch of Magic items" notice, but all ToM furniture and clothing has been removed.
Platform: Xbox Series S
Issue: Can’t vote in DreamSnaps challenge. The voting screen will load and then disappear.
Platform: Xbox series X, Purchased
Issue: keeps claiming I have Touch of Magic items when none are in biome, much less visible from image. Had to completely remove ALL ToM items from my valley before it would let me submit!
Platform: PC
Issue: No rewards received for last weeks Dreamsnaps challenge
I have this same issue.
Never get a response? is support on holiday indefinitly or something?
Platform: ps4
Game states offline, can complete duties but cannot see anything, says no events and to come back later
Platform: PC/Steam
Issue: Same as above, game won't connect to the internet so I cannot see the Event or Shop tabs. I'm posting this from the same device on the same internet connection, and have no other connection issues.
Platform: PC
Issue: No rewards received for last weeks Dreamsnaps challenge
Platform: PC
Issue: No rewards received for last weeks Dreamsnaps challenge
Platform: PC
Issue: I didn't receive any mail for the Dapper Delights dreamsnaps challenge.
Platform: Nintendo Switch
issue: not received any rewards from last weeks dream snap submission
Platform: Xbox One
Didn't receive rewards in my mailbox for the Dapper Delight challenge.
Platform: Xbox series X
Issue: did not receive rewards from last week's Dapper Delight challenge
I believe they have made a mistake with mandatory filters this week. It has usually been a mixture of of traits and styles but this week requires literally four traits making it very difficult to fulfil
Platform: Xbox series x
Issue: i most certainly have all the required items for the dreamsnaps challenge but they dont register
Platform: PC
Issue: No rewards received for last weeks Dreamsnaps challenge
Platform: Xbox series s
Still can’t vote for dreamsnaps, no images will load
Platform: PS5
Issue: camera stops letting me rotate it while in phot mode, and I need to close the game to unfreeze it.
Screenshot/Video:``` not sure how to show a video of it.
Platform: PC Issue: No rewards received for Dapper Delight challenge. As seen on picture.
Can't collect my moonstones from the mailbox. Been like that all day
Platform: PC
Issue: No reward for Dapper Delight challenge.
Followed the syncing guide, it didn't work.
Platform: Xbox series x
Issue: Dreamsnap autumn items not counting (or dreamsnap item filter not filtering correctly)
Platform: Switch
Issue: DreamSnap submission always disappears the night before the event closes and does not allow me to submit another. This results in zero rewards mailed to me. Have followed the syncing guide.
Platform:Switch
Issue: Couldn’t add rooms for floor to house even though it was fully upgraded.
I couldn’t add rooms or floors to my house with any house skin on it. Luckily, the kind people on this discord helped me. I had to reset my house to the default house and it allowed me to add rooms/floors. Thought I would share this!
Platform: Xbox
Issue: can't submit cause it keeps telling me I have touch of magic items. I don't have any touch of magic items on me or anywhere in that biome.
Platform:PS4
Issue: images of people’s submissions don’t seem to match the current theme for voting. The voting theme right now is critter love, but there’s many photos of people indoors and not too many critter representations. Could there be a mix up between themes with photo submissions in the voting?
Platform: steamdeck
Issue: participated but did not receive a reward yesterday. Also this week's voting seems to have Dapper/kitchen submissions mixed in. Also internet connection keeps disconnecting within game menu
Platform: Xbox series x
Issue: everytime I try to submit my photo it says it contains a touch of magic but all my clothing isn't touch of magic I've changed it multiple times and it won't work
I had the same issue, if you remove all touch of magic items from your valley it should let you submit.
Platform:switch issue:did not receive dreamsnaps reward yesterday
platform: switch issue. i'm convinced my level up items haven't been rewarded to me! i've only received them a couple times
Xbox It shows that there are 2/ 4 delicate objects... Fix it
Nintendo platform: the balloons in the disney park are transparent the avatar comes across the balloon and can't move because there is an object there that is transparent, the same happens with the balloon in the movie up: ps I write here because I can't find it anymore nintendo chat
Platform: xbox
I've been noticing that there's random photos that pop up that seem like they are from previous weeks prompts. For example this week, there's been quite a few kitchen photos but that's a past challenge
Platform: PS5
It’s not registering the delicate trait for items put down
Platform xbox series x
Issue: (I deleted the earlier message as someone commented they didn't understand)
I've been submitting now 3 weeks a row my dreamsnap photos and I haven't received any rewards. I understood you'll get the rewards one week after submitting. Not sure if it's related but I wanted to try dreamsnaps since they arrived to dreamlight valley but I've been only trying then last 3 weeks after I was able to start venellope quest as when this dreamsnaps update arrived and I talked with venellope, the game crashed and didn't open for months until one of the last fix updates.
Platform: PC
Issue: Can not vote on this week's DreamSnaps. I have tried several times this week and it looks like it is loading but after a minute it stops and goes back to the screen without vote images ever popping up
Platform: PC (Steam)
Issue: Dreamsnaps requirements not updating - even when adding/taking away items - even if there is NOTHING in the background...
Screenshot/Video:
Platform: PC
Issue: Dreamsnaps not showing that there are the required items Playful/delicate
Screenshot/Video: Didn't make a SS but can later if needed.
Platform: Switch
Issue: The DreamSnaps filter toggle doesn’t appear in furniture mode, and no matter how many items are placed, the scores don’t change.
Platform switch
After hotfix update my current submission for dreamsnap wasn't there. Its taken a day or two to try recreate. It saved one but that wasn't my latest submission.
I've since resubmitted but thought best to report in case
Platform: Nintendo Switch
Issue: Am trying to submit my Dreamsnaps picture, but it keeps saying I only have 2/4 playful items in my photo. But the curtains, chair, pumpkins... Those are all playful items 😭 what am I doing wrong?
No word on them fixing this before Tuesday? Delicate items but registered
Outfit challenge
Platform: Xbox PC
Issue: {More of a comment than issue?} I notice every time I vote, there are submissions that don't even relate to the category whatsoever? For example, this week with "Critter Love", many didn't even have critters in it and they were just regular selfies. Some even looked like they were from past dreamsnaps! I don't think that's fair voting. And if people ARE submitting things that aren't related, then HOW because whenever I take pictures to submit, I HAVE to meet the criteria otherwise I can't submit. I love doing this every week and I look forward to it, but these things just seem a little odd.
Oh my goodness really?? 🫣🫣
Platform: PS5
Delicate items stopped counting at 2/4. And I know I have at least 15 in the picture....:/ Put a lot of effort in this challenge so that's rly annoying.
Platform: PC
Have been sitting trying to find pictures for over an hour before any shows up. Have to keep searching over and over againg before i find any, and this has been a problem for me since dreamsnaps came out.
Platform: PC through Xbox game pass
I have submitted photos to several dreamsnaps weeks and have never received a reward. I’ve checked the dreamsnaps page and my mailbox. Nothing.
Platform:Xbox series x
Issue: unable to collect winning from dreamsnaps competition
Platform: Nintendo switch Issue: it doesn’t matter how many things I add or take away to fit the theme of the dream snaps the ratings won’t change so it won’t let me upload any dream snaps
Platform: Xbox
Issue(s): 1. I have yet to receive anything from my two previous DreamSnaps. 2. No matter how many “delicate” or “playful” items I put in my picture/submission, it’s stuck at “1/4”.
For the Autumn Dremsnaps, it’s not recognizing my items. It says I’m short 2 playful and 1 delicate no matter how many of those things I add. It won’t let me post a submission. 
Even though I have 5 of each it's only register that I have 2/4, guess I won't be receiving moonstones for this challenge.
Platform: Switch
Issue: did not receive rewards in my mailbox for the "Automne amusant" (im french and i dont know the english name)
Platform: Steam/PC
I have not received my results for Dreamsnaps, and I know I submitted a picture for the Critter love.
Platform PS5
See image
Platform PC.
See image
Platform:PC/steam
Hi, having issues with dreamsnaps saying there is touch of magic items in shot but there isn't a single one anywhere in the biome or on myself, really confused
Platform:Xbox game pass
Issue:when I try to collect the rewards it will load for a bit and say that I can't and I haven't collected it before I have tried resetting for a bit and even waited some time to see if it was a game error that would be fixed in update
I have the same problem as you. Have you found a solution? 😔
Platform: switch
I haven't received any results for my dreamsnaps and I submitted a critter love one last week.
Platform : Xbox series s
Still can’t vote on dreamsnaps. It acts like it’s trying to load images and then just closes out back to the menu screen. Please fix!!
**Please post here if you're having issues related to DreamSnaps..
Platform: Switch
Issue:I participated in Critter Love dreamsnaps and have not received any mail or rewards for my submission
Screenshot/Video:
Platform: Steam Issue: Dreamsnaps tab is completely gone. Wasn't there last week either. Last challenge I was able to submit was the Critter Love one. Did not receive rewards for this or the Dapper Delights challenge both of which I submitted.
Platform: Steam
Issue: Didn't get moonstones from doing the Critter Love Dreamsnap. I claimed it (no pop up with collecting) and only got the chest (and the pixels too).
Platform - x box PC
I haven't recieved my critter love results, like hasnt even come through on mailbox
Platform - xbox
Issue - I definitely took part in the critter love dreamsnaps challenge and I have not received anything in my mailbox nothing at all its like i never even took part. 💔
I’ve the same issue 😔
Platform: Steam. Issue: I can't collects my rewards for the dreamsnaps challenge!!
Platform: switch
Issue: I’ve not been receiving rewards for dreamsnap challenges
Platform: PC/steam
Issue: I didn't recieved any rewards from last challenge
Platform: switch
Issue: haven’t received any rewards from last challenge
Platform:Switch
Issue: have not received my moonstone for critter love.
platform: PC
I participated in dreamsnap challange and didnt receive anything and the submission i put in for the fall colors isnt there anymore
Platform: xbox x
Issue: have not received any rewards for critter love 
Platform: PS4
Issue: I mean not really an issue with me but, as far as I was aware PSN didn't play nice with others and is not mixed in with the rest of the platforms when it comes to dreamsnaps? I've been running across a lot of low pixelated submissions that are very obviously switch users. More than usual this week. I don't want to post anyone's work without permission but, I did take some screenshots if needed. I'm not sure if this is a concern or not 🤷🏻♀️
Edit: might be where some peoples lost submissions/results/rewards have gone to 😳
Platform: Nintendo switch
Issue: the last dreamsnap i was participating in was ending 20/21 september, and i haven’t gotten anything in my mailbox from this.
Platform: PC
Issue: not showing up
Screenshot/Video:
Gameloft just responded to my email about not getting any moonstones for the dapper week, they’re claiming i never submitted an entry, but I know I did, I even resubmitted a couple of different angles, so I know it was submitted. Anyone else have this issue for that week?
Platform: PC
Issue: Submtted a DreamSnaps Picture and then tried to re-submit a different one and it gives me Error #1. Upon relogging it shows I have no picture submitted at all and keeps giving me the error when I try to submit one again...
I even took a video where it shows that my picture got submitted, yet it's no longer there now.
Platform: Switch
Issue: I attempted to submit a DreamSnap for this week's Nightmare Before Christmas challenge and I'm getting 'the picture submission failed due to an unknown error.' I have restarted the game, the Switch, and my internet - same error.
Screenshot/Video: Screenshot attached.
Platform switch: I didnt get any reward or mail but I 1000% entered correctly
Platform Xbox Series S: No reward for the Fall Dreamsnap I submitted.
Platform: Nintendo Switch
Issue: I didn't get any rewards in my mailbox this morning.
I didn’t get any mail today for my dreamsnaps submission!
I have not gotten any dreamsnaps moonstones for the last 3-4 months. I'm using a Nintendo OLED. Is this a known error? Do I need to submit a ticket?
Since coming back to the game 3 weeks ago and started dreamsnaps I have submitted an entry every week and never received any mail for the submissions. Dreamsnaps is completely pointless for me atm
Mac- my dream snap rewards had 2 repeat clothing items. I thought we could not get repeat clothes.
Switch
Haven't received my rewards for the fall challenge
i did not recieve my score for last week (the critter one) but i did enter
Platform: PC/Steam, Issue: Submitted "Fun With Fall" Dreamsnap, but did not receive any mail with rewards today.
Platform: PC/Stam, Issue: Havent got any mail from the "Fun with Fall" Dreamsnap
Platform: XBOX One
Issue: Still Never Received Dream Snaps rewards for the “Forget me Not” or “Dreamy Kitchen” rewards.
Platform: Switch, Issue: Havent got any mail from the "Fun with Fall" Dreamsnap
Platform: Switch. Issues: Im on the east coast USA. Usually I am one of the people that get results First 9am on the dot. Every time before. It’s 6 pm and still nothing on the “ Fun with Fall “ DreamSnap results.
Switch: same issue for this week
Update to this: I submitted a ticket about these issues a couple weeks ago and my missing rewards have now been sent. However, Dreamsnaps still does not exist in my game anymore 😢 I have not had a new challenge in my game since Critter Love
I have not received dreamsnap rewards for two weeks
I got no reward for my dreamsnaps submission
**While giving information for your issues, please remember to not include User ID, for your own safety. Thank you. ** 
Platform: ps4
Issue: DS doesn't register the Simple tag
Me too 😦
Platform: xbox series s
Other weeks submissions are showing for the current voting. This is been happening for a few weeks now. The screenshot is just one example but I've seen some from critters and the kitchen challenges.
Platform PC: When I tried to do the latest DreamSnaps it kept saying I was short 4 for the Simple, but when I kept updating my scene it never updated. So I took a 'blank' photo and yep...bugged. Also, I aslo never got my rewards from last times event.
PS4:
Camera rotation stops working when switching from decorate to camera. Making it hard to set up a good shot without having to reload the game continuously 👍
Platform: Switch
It keeps telling me that I am 1 short on Simple no matter how many I put into the picture. It’s stuck on 3/4. I also never got my rewards from the last one despite checking multiple times during it to ensure that it was submitted.
Platform: XBOX game pass I’ve tried submitting my current dreamsnap a few times now and continue getting this error although I have no touch of magic items in the picture.
Platform Xbox Isue: I did not get any reward for the Last Snap (Autumn).
I still haven’t got my reward from last dreamsnap
Platform Steam: Dream snaps have been removed from my game I can only vote for them, It wont let me submit any. I also never received my reward for the fun with fall snap. iv'e tried verifying my fails, un installing the game deleting everything and re installing my back up save. It looks like this is a known issue on Xbox but i haven't found any information about it also being a steam issue.
Platform: PC (bought through XBOX app)
Yep, something is bugged in Dreamsnaps. Also in my case "simple" items counter is stuck at "1/4" in spite of having 4 different "simple" items in the picture. :: Screenshots: https://imgur.com/a/ufSGpUr
Platform: PC
I thought it was a fluke the first time it happened but it's now the second time that I add items that are under the simple category and it doesn't add to the counter so I can't submit a photo into the competition.
Platform: Switch
Haven't received dreamsnaps rewards since the content update
Xbox one game pass
Since the update loading is so slow, I am stuck in the loading screen
Platform: Switch
Issue: Haven't received rewards letter for the Nightmare Before Christmas DreamSnaps, even though I decorated and took a photo which the game said was uploaded correctly. (This has happened before with the green/earthy outfit challenge, but I wasn't aware I could report the issue.)
Screenshot/Video: An image of my design before final submittal & my empty mailbox.
Platform:ps5
Issue:mailbox error 1
Screenshot/Video:```
Platform: PC Issue: I havent received any rewards for my submission on the fall outfit dreamsnaps. How do i get my rewards and see what placement i got?
Platform: Nintendo Switch
Issue: Didn’t receive DreamSnaps rewards for the past 2 weeks
This has also happened to me on Steam. A couple weeks ago I could only vote and in the following weeks the Dreamsnaps tab is gone completely. Let me know if you find a fix
Platform: PC
issue: I can't claim my dreamsnaps rewards
Platform: PS5
Issue: Didnt receive current dreamsnap reward 10/18/23
Platform: Nintendo Switch Issue: Dreamsnaps not registering? I didn’t receive reward mail today for the Frightfully Festive submission. I definitely made one. I don’t know if it didn’t go through or just there was an issue on the reward end and there’s no way for me to check that or know that myself.
Platform: PS5
Issue: No reward mail for DreamSnaps Frightfully Festive
Platform: Xbox
Issue: can’t claim dreamsnap rewards from mailbox due to “mailbox error #8”.
I am getting this error message on steamdeck.
I didn't get Moonstone for last week's voting or this week's. If I close voting before I have voted on 50, it says that I have voted on 50. Platform is Switch
Platform: Steam
I did not receive any rewards for the critter dreamsnap outfit challenge.
I haven’t received my rewards for my last dream snap.
Platform: PC, Steam
Issue: Unable to submit any DreamSnaps.
“DreamSnaps Submission Error #11
The picture submission failed due to an unknown error.”
I noticed on the Gameloft Support website that this was added to the FAQ 73 days ago, with the description… “We are actively working on a fix” … Is there an update?, is it still being worked on?, or has it been abandoned?
I haven't received my Dreamsnap rewards for the Frightfully Festive challenge. Platform: Switch
yeah my dream snaps tab has completly disappeared now too. i have a feeling it wont get resolved until the next update if were lucky.
Platform: PS5
Issue: I’m getting Mailbox error #8 and am unable to claim my Dreamsnaps rewards
Platform: Switch
Issue: No reward mail for DreamSnaps Frightfully Festive
Platform switch. Issue i did not get mail in my mailbox this week for the weekly dreamsnaps challenge results.
Platform: Switch
Issues: I haven't been receiving any mail for dreamsnaps for the last few submissions
Platform :everything
Issue :dreamsnaps are being incorrectly updated every week, we are getting submissions for previous weeks. This is extremely frustrating as it effects the amount of points we can earn and therefore effects our moonstones we earn
Platform: PC
Issue : I'm in Last Ursula's request and I've got 3 out of the 4 dark stones, but the 4th one does not appear anywhere..not even where it's supposed to...
Platform: PC Xbox Game Pass.
Issue: the dreams maps event hasn’t appeared for me since it started.
Platform: PS5
Issue: I always get this error message when I want to submit the new Dreamsnap task!
Platform: PS4
Issue: Submitted dreamsnaps are very blurry. After voting for this week’s challenge, I noticed that there are a bunch of people that seem to be having the same issue.
Screenshots: Dreamsnap photo as it appeared before submission and dreamsnap photo when I went to confirm it had properly uploaded.
Platform: PC
Issue: Dreamsnaps from prior weeks are being shown in voting for the current week. As multiple people have posted in forums, this is having a negative impact on the ability to compete since what's being shown is not in theme for the current challenge. This is not listed in the current list of issues, but needs to be hotfixed asap.
Platform: switch
Issue: no option to view dreamsnaps filter (ZR) and submit dreamsnaps. Today is the first day I am having this issue. It’s the elegant bedroom challenge. I’ve been submitting every week till now.
Came to talk about this very thing. Every single week I'm getting a lot of snaps that are very clearly from previous weeks submissions. Seems very unfair if those snaps aren't getting submitted correctly and not being voted on.
Yea I know but they said it’s intentional so I don’t know
Just a reminder this is not a chat space, please use the channels correctly as intended
Platform: PS5
Issue: No reward for DreamSnaps for two different submissions. Heard back from Customer Care saying there wasnt evidence of either being submitted so I dont get credit. I know I submitting them the custom spaces i set up are still in my valley lol.
Platform: PS5
Issue: submission error #11 keeps popping up when I try to submit my dream snap. 3rd challenge this has happened to me.
Halloween tag isn’t showing any clothing
Platform:pc
Issue: no results in my inbox for the pirate challenge.
Platform: Switch
Issue: Mailbox Error wont let me collect my dream snaps prize
Sorry but this is the 4TH TIME that I didn’t receive rewards from the Dreamsnap challenge. And every time I make a ticket I never get a response?
Platform: PC/Steam
Issue: No dreamsnaps. The option for dreamsnaps is completely gone and has been for weeks
Platform: PC/Xbox app
Issue: Same Snaps keep appearing for voting, even though I already voted on them before. Not sure if it is supposed to be like that, but I expected it to go onto the next image which did not appear before and/or gotten a vote.
Platform : switch ( can’t get my dreamsnap awards)
Platform: Switch
Issue: Still no reward in mail for DreamSnaps Frightfully Festive
Still have this problem. The two last dreamsnaps i participated in, i havent got anything. And i have make sure that they are sent and everything is ok.
Issue: both my daughter and I participated in the dream snaps last week but when we went to log in this morning we had mail that popped up and then disappeared and when we went to check our mailboxes there was nothing in there.
Screenshot/Video:```
Platform: Switch
Issue: Camera refuses to recognize all bold items
Platform : PC / Steam so the dream snaps are NOT showing up in my game at all and it been like that since the pirate challenge, I have repaired the game, and have restart my computer but nothing seems to work please help!
Platform: Switch
Issue: Unable to submit dreamsnaps. Doesn’t matter how many items I add it’s always stuck on 2/3. I’ve never been able to submit since the original venelope quest.
Screenshot/Video:
Thank God someone addressed it; I’ve tried a varying amount of combinations, but nothing seems to work to get it out of "2/3”
Platform: Switch. Error message and I can't retrieve my dreamsnap rewards.
I got the same error message when trying to retrieve the red candy that was sent today
Oh thank god someone brought this up. I've been struggling with this same issue for a half hour. I eventually gave up trying
Edit: except for bold I have 1/3. It doesn't change no matter how many bold themed items I lay down
Hi, it’s an outfit challenge. Try filtering your wardrobe, not your furniture
Edit: just wanted to say it took me a bit to realize they alternate every week. So last week decor/furniture, this week outfit, next week will be decor/furniture again
I have done this and still the Bold on dreamsnap is not working
Ugh, I’m sorry! I wish I could be more of help! I try to load up on things, even if they aren’t visible just to make sure I get the right amount. I hope it gets fixed for you soon! 💛
**A reminder that this is not a chat space, my friends. If we want to help each other, we should be in #dreamlight-help **
Platform: Gamepass
I participated in the Nightmare Before Christmas dreamsnaps and never got a mail for it. This is now the third one I've gotten zero credit for after it said it was properly submitted.
Platform: PC, I see people talking about this for switch but I’m unsure if anyone brought it up for PC. Items not registering as counting towards dreamsnaps, can’t submit because it’s stuck on 2/3 or 1/3
when im taking my dreamsnap the scroll on the mouse to zoom in and out bugs out and i have to restart the game to fix it
PC/ Steam I’m still having issues with dreamsnaps I don’t see them at all vs those who have on YouTube and twitch im so sad I can not vote 😭
This have never happened to me yet but I didn't receive credit for my last weeks Dreamsnap submission. Is there anything that can be done about this? 😦
I’m in the 4th week of this happening it normally is about 20 minutes from when it should of been, but I’ve still not received mine and even have a photo of what I did
Does anyone know why my dreamsnap awards have not claimed? I have pressed claim. Gave me my 4000 moonstones but not pixi dust or my red chest?? I have rebooted games and console multiple times with no change. Any help??
It is the third time now that I don’t receive anything for the challenge..I participate and don’t even get a mail. I play on Xbox
Platform: Xbox Series X
Issue: No DreamSnaps rewards
Screenshot/Video: Attached images show the snap I submitted, the submission confirmation, and this morning's mailbox.
Platform: switch
Issue: unable to redeem moonstones and rewards for this week's dreamsnaps. Have restarted the game several times with hours in between attempts to redeem
Platform: PS5
Issue: cannot claim moonstones
Screenshot/Video:
Platform: Switch Issue: not receiving dreamsnaps rewards. I have participated in the past 2 dreamsnaps events (after participating in several others) but have not received mail/rewards when the events ended.
Platform: PC (Xbox Game Pass)
Issue: States that there is an Error 11 everytime I try and submit a picture (Both yesterday and today for the new dreamsnaps challenge).
Platform: PC(Steam)
Issue: I got the new mail symbol on my mailbox for the Dreamsnaps rewards, but then it disappeared, and I didn't receive mail regarding the dreamsnaps. I think I still received the rewards since my moonstone count is higher.
This is the second time I am in the ranking on seat 1862 and only got 900 moonstones. But my friends are in the ranking on 15495 and get 1500 moonstones? How is this possible? Seems really unfair. (on ps5)
Platform: Switch
Issue: I have not received any rewards for my dreamsnaps. Twice I have participated and received nothing.
Platform: PC
Issue: mail from Pirates challenge never showed up and the last 2 Dreamsnaps challenges haven’t shown up for me to look at. Now Dreamsnaps doesn’t even show in my Events.
Platform: PC (Steam)
Issue: I thought random pictures appearing in DS voting was fixed a bit ago, but it looks like it has not. This is from the Trick or Treat challenge.
Screenshot/Video:
When I expand my camera, it has stopped rotating with right joystick, l2/L not moving camera, and r2/R not zooming. All other functions work. PS5
Platform: Mac issue: cannot submit dreamsnaps as error message pops up each time
Platform : Xbox/Gamepass on PC
The dreamsnaps stuff really needs to be a priority to be fixed. Clearly it's not working right. Getting photos that are very obviously from the previous week and voting errors and lower scores that are obviously due to this whole problem. Dreamsnaps should be put on hold until it's fixed because a lot of us are putting a lot of time into this and don't even know if our snaps are being rightfully seen or voted on.
Platform: Xbox series X
Issue: No votes are registering at all
Platform: Xbox/PC ( Windows )
Issue: Have not received awards from two dreamsnap events now.
Platform: Steam on PC
Issues: Can't claim moonstones.
hi the dreamsnaps challenges aren't showing up for me. What should I do?
Same issue here
Platform: PC steam
Issue: dreamsnaps no rewards: i have participated but have not received mail or rewards. please help.
Screenshot/Video:
Steam PC the forgotten flowers won’t be given to Mickey she has the flower but is not in the valley to give the flower to Mickey
I have the game on both Switch and PS5, and today I noticed the scoring just doesn’t seem right. I only noticed because my rank and score were pretty close, but the moonstone reward seems way off.. On the switch I got 4000 moonstones and ps5 I only made 900? My rank was only 1000 more than switch and score only 10 less. So how is the moonstone reward soo different? Wish there was a way to see how our dreamsnaps were actually being scored and what rewards= however much moonstones. Because the scoring just doesn’t seem right.
Platform: PC
Issue: Dreamsnaps Challenges not showing last week or this week
Screenshot/Video:
Platform: Windows - Steam
Issue: I also did not get any mail with moonstones for last week's dream snaps submission
Platform: PS4
Issue: no dreamsnaps rewards for the last 2 cycles
Platform: Windows - Steam
Didn't recieve any rewards or mail from the last Dreamsnaps. Is there someone we can contact about this?
Platform: Xbox series X
Issue: this week I dont have any dreamsnaps rewards.
I have participated but have not received mail or rewards this time
Platform: Switch
Issue: Not receiving rewards again. Irate because I know I entered.
Platform: Windows - Steam
Issue: Didn't recieve any mail for the last dreamsnaps rewards even though I participated..
Platform: Windows - Steam
Issue: I didn't recieve any of the rewords from dreamsnaps at all. I'm 100% i send a pic
Platform: Xbox Series X
Issue: I did not receive rewards for the Bedroom challenge even though you can clearly see that I submitted a photo and participated in it 😞
Platform : switch
Issue : I didn't received the dreamsnaps reward from the last challenge.
My mail will not let me claim my dreamsnap rewards. I have restarted the game and even let it sit for a couple days.
Platform: PC
Issue: will not let me claim dreamsnap reward from last challenge.
Platform: Ps5 Issue: still have yet to receive my rewards for “Trick or Treat” dreamsnap challenge
Platform: Nintendo Switch
Issue: After selecting and adding required objects to my dream snaps picture ,it isn’t counting them? It doesn’t register the proper amount no matter how many times I try. I have spent over 4 hours trying to get my dream snaps to work. I go into each category and select over the required amount but my list never changes up in the corner and always shows the same numbers. Ex. Green-1/3; Delicate- 0/3 ? I have attached a picture so you can see what I mean. Hopefully this can be fixed before I lose out on this weeks dreamsnaps.
XBOX SERIES S
DREAMSNAP REQUIREMENTS: My photo also meets requirements but it’s not registering my Green items for some reason. I’ve swapped out rearranged & even emptied out the area and replaced everything lol. Please help
Platform: PC/STEAM
Issue: Since November 8th, 2023 I have not been able to vote on any dreamsnaps at all. I get the white rotating star in the middle that continues to spin, but after 30 seconds it stops and nothing else happens. I've tried everyday since and still can not vote.
Screenshot of what I see....
Platform: PC/STEAM
Issue: Haven't gotten any rewards for the last two dreamsnaps i submitted.. The trick or treat one, and the pirate one. I've been waiting for weeks and still nothing in my mail..
Platform: Mac
Issue: dreamsnap says items “Green” and “Delicate” are missing.
ive tried all week to claim my moonstones from my dreamsnap reward,it just wont let me.
No Results this morning for Something Wicked on PS5. Nothing at all in mailbox. I've checked every house skin. Edit: Followed the instructions sent regarding syncing to the cloud and was able to get my results. Thank you @red viper !
Platform: PC
Issue: Did not receive rewards for Something Wicked.
Platform: Xbox
Issue: Did not receive dreamsnap rewards
EDIT: someone in a livestream helped me! apparently my inventory was full i feel silly 🙂 ---------i cant claim rewards for this week either, the something wicked theme and trick or treat theme 😦 i got 4k for both though and i wanna spend them lol! im on pc!
Platform: Nintendo switch
Issue: I submitted my wall e garden picture but today when openingthe game I have the outfit of something wicked and the area I decorated for my wall e submission is not there
Screenshot/Video:
Platform: Nintendo Switch
Issue: Did not receive rewards for Something Wicked. I 100% know I submitted and still have nothing for it not even the base for submitting...
Platform: nintendo switch
Issue: I didn't receive my rewards for the something wicked challenge. I did submit my picture, but didn't get anything in my mailbox
Platform: Nintendo Switch
Problem: I didn't receive my rewards for the Something Naughty Challenge. I submitted my photo, but I didn't receive anything in my mailbox
Platform: PC/STEAM
Issue: In DreamSnaps, the "Current Challenge" does not appear, which should be "Camp Dreamlight", only "Vote" appears and I do not have anything in my mailbox either. Do you know why it can be? it should already be
Platform: Xbox Series X
Problem: DreamSnaps Submission Error #11 & QR code failure.
Last week I received my copy of the Cozy Edition for Xbox and despite expecting it to fail due to not having gamepass tried to submit a photo only to get an error #11. I figured it was due to not paying for multiplayer yet my second attempt seemed to go through and it even showed up on my Switch as submitted. This week I tried again yet once again got error #11 and nothing seemed to resolve it so I decided to get gamepass to see if that solved my problem. Sadly it seemed to not be related as I’m still receiving the same error message. I also on another note have trouble getting the QR code to work on either system as it often gets me a string of code saying access denied.
WysperMoon — 11/08/2023 4:35 PM
Platform: PC steam
Issue: dreamsnaps no rewards: i have participated but have not received mail or rewards. please help.
Screenshot/Video:
*************************update recieved wicked snaps reward still waiting on missing ones #14-15 pretty sad.
Platform: Nintendo switch
Issue: I participated Wall•es garden and didn’t received any credit or reward
Screenshot/Video: you can see at the picture the last thing I received from is trick or treat 👎🏼
Platform: PC /Steam
Issue: Dreamsnap was submitted but the current challenge page does not show "check submission"
Platform: PC (Xbox game pass)
Issue: I submitted a photo for the trick or treat dreamsnap and did not receive a reward.
Platform: PC
Issue: Touch of Magic items registered out of sight and down the hill in another biome. Doing my dreamsnaps at that blue picnic blanket you see at the top left of the screen, and it's registering the four last touch of magic items I have in my valley on the beach at the bottom right of the picture. I had to remove them before I could submit. Frustrating not to be able to have fun with ToM items without worrying I'll have to just tear it down for the next dreamsnaps.
Platform: PC /Steam
Issue: I've been submitting dreamsnap screenshots, but I haven't received any rewards two weeks in a row.
Platform: switch
Issue: participated in Wall.e’s garden dreamsnap and didn’t receive any mail
Screenshot: picture of my mail box and the image I submitted
Platform: PC / Steam
Issue: I bought the game 2 days ago and I have been trying to access the dreamsnaps events since, but this is all I see. It says: "There aren't any events available right now. Come back soon.
The game is connected to the internet tho, because I can see the Shop tab
Screenshot/Video:
Platform: PC /Steam
Issue: still missing rewards snaps 10/18 bedroom beauty i have saved to cloud, and checked all mail, they are missing. (i have only missed 1 -trickortreat, as my dog passed) dreamsnaps please help
I had to reinstall the game
Platform: switch
Issue: still have not received dreamsnap rewards. Received them on my ps4 game, but not my switch.
Platform:Xbox
Issue: I 100% know I did the last dream snap challenge and I didn’t get any rewards for it…
Platform: Steam/PC
Issue: unable to participate in Dreamsnaps, I can vote but not submit.
Platform: Playstation 5
Issue: I'm getting images from previous week's submissions. This has been an ongoing issue for months now.
Platform: Mac
Issue: It seems i did not reciev the reward for the last weeks dreamsnaps challenge (Walle´s garden). I cant find anything in the mailbox ingame.
Platform-windows, but I bought it from Xbox Issue- I am unable to collect my dream snap rewards. Even when I am connected, it will just give me an error or if I just try to claim it,it just gives me an error. I think the error number is eight.
Platform:PC
Issue: I never receive rewards for participating in the challenge…
Screenshot/Video: I don’t have screen but I never receive letter about the dreamsnap
Platform: Switch
Issue: I am unable to vote or participate in Dreamsnaps I dont have a screen grab since it isn’t populating. Last week, I tried to vote and it said “DreamSnaps has either not started or expired”. I did just notice I dont have the “current challenge tab”. I have completed all challenges etc., to unlock DreamSnaps. Thanks!
Platform: Switch
Issue: not all items are being counted correctly. Added extra for each category and only my cloths are counting.
You should post this in #1151283480521613422 as this is the forum for Dreamsnap issues
Platform: PC (Steam)
Issue: Past submissions leaking into current voting, There is no way for the right photo to be a part of the Camp Dreamlight voting. It is clearly from the Wall-e's Garden challenge.
Screenshot/Video:
Platform: PC (Steam)
Issue: Past submissions leaking into current voting, There is no way for the right photo to be a part of the Camp Dreamlight voting. It is clearly from the Wall-e's Garden challenge.
Screenshot/Video:
Platform: PC (Steam)
Issue: Past submissions leaking into current voting, There is no way for the left photo to be a part of the Camp Dreamlight voting. It is clearly from the Wall-e's Garden challenge.
Screenshot/Video
Platform: Xbox Series X
Issue: Can't claim my rewards from mail box. I have 2 weeks worth of moonstones in my mailbox unclaimed and I get a 'mailbox error 8' when I try to claim them
Platform: PS5
Issue: Despite submitting my Dreamsnap a few days ago, I am unable to ‘check submission’ to see it again. It showed up on the first day when I submitted it and I could view it all I want, but now that option isn’t there anymore. Is my submission gone or is this a visual glitch?
Platform: Switch Issue 1: loading into the main screen (first opening the app) and then loading into the game is taking ages. Took me over 15 minutes to load in then froze while trying to change my characters clothing. I had to force close down the game. Is this just my switch or an issue with the game? Issue 2: I submitted for last weeks Dreamsnaps but never received any reward for this. At one point I had a notification on my mailbox, but as I opened it no new mail was inside.
Platform: PS5
Issue: No Dreamsnaps results/rewards for Camp Dreamlight
Platform: PC STEAM
Issue: No Dreamsnaps rewords once again..
Platform: PS4
Issue: No Dreamsnaps rewards
Platform:PC
Issue: pictute is not submitting due to Touch of Magic items when there is in fact no Touch of Majic items in it
Same here on ps4!
platform: ps5
issue: items placed on the beach don’t get counted when i check dreamsnaps, im taking the picture in the meadow by the pond and nothing on the beach behind counts
Platform: Switch
Issue: No reward. Mailbox shows I should have something but nothing new there.
EDIT: I was able to find the reward! I had to scroll through the mail box and it was buried in there.
Nintendo switch I didn’t get my rewards for camp dreamlight dream snap I subscribed the picture to dream snap for voting but I didn’t get a notification saying I earned anything from it and I don’t have a picture to go off of
Platform-PS4
Issue- I didn't receive a rewards for the camp dreamsnaps! I have the picture I submitted and everything
Platform PC - Did not receive rewards for the most recent dreamsnaps, checked that it had been submitted yesterday too.
Platform: PC Did anyone else not get rewards from the camping Dreamlight challenge?
I didn't on PS4
Platform: Xbox series s on gamepass.
Cannot claim camping dreamsnap rewards. I see them but get error everytime
I still never received my camping rewards and I'm frustrated by it! Is there not a way to contact support? Cause clearly I wasn't the only one who never got any rewards
Platform: PC (Steam)
Issue: I have not received any rewards for the Dreamsnap submissions of week 17 (WALL-E's Garden) and week 16 (Something Wicked). I tried restarting the game to see if it was because of connection issues, but my inbox remained the same. As you can see, I haven't received any mail since the Trick or Treat challenge and it is discouraging me to continue with the Dreamsnaps competitions.
I tried to claim my rewards for the "Camp Dreamlight" challenge this past weekend but the game seemed to bug out when I hit 'A' to claim. Upon reloading the game showed claimed, but no rewards were received in my bags or in my moonstone count. A few seconds later I received an error saying there was a connection issue with the online servers. I've tried to load from a cloud save but the game mail still shows claimed unfortunately.
Platform: Switch
I have a notification in my mailbox and can't see any new mail. I assume it's supposed to be my Wall-E's garden dreamsnap rewards, but there's nothing there
Platform: PS5
I have a bit of trouble submitting dream snaps more often than not.
Keeps giving me error code 11. Is there something I can do to remedy?