#(Archived) Update 7 - DreamSnaps Issues

1 messages · Page 1 of 1 (latest)

red viper
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**Please post here if you're having issues related to DreamSnaps..

Use the format below:**

Issue:
Screenshot/Video:```
dusk nexus
#

Platform: xbox gamepass
Issue: Participated in the rainbow dreamsnaps and the one after that required the carnival items but I have no mail with any credit for the photos that were submitted.
Screenshot/Video: You can see in the video I don't have any mail for the rainbow dreamsnap or the one that followed, but I definitely submitted images. 😦

kindred oasis
normal cargo
red viper
#

Please to not reply to each other, this is not a help/chat space

bold frigate
#

Platform: Xbox Series X
Issue: Error appeared after voting

solid matrix
#

Platform: PC Game Pass
Issue: Error showing when trying to exit out of DreamSnaps voting

queen tree
#

Platform: ps4
Issue: I am. Able to vote on deeamsnaps so i cannot get participation moonstone and I don't know if it's a glitch or not

willow tiger
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Platform: PC (Steam)
Issue: When I ended voting I got this error.
Screenshot/Video:

verbal charm
#

Platoform: XBOX
Issue: Appears my submissions are not being detected in the two most recent dreamsnaps.

I didn’t get any rewards for the previous one. And for the kitchen one I’m not sure if it went through. Because I uploaded it but then couldn’t see my submission. I guess I’m going to have to open a case. Just annoying because I was one of the people on xbox locked out in the early weeks of the feature and it’s very disappointing to be having these issues now and being left out.

sinful fjord
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Console--Xbox One GamePass
Issue-- got a voting error #1 code, it said "could not retrieve dreamsnaps pictures due to an unknown error"
This happened a couple times now.

Picture/video--

signal ember
#

Platform: Mac This message popped up upon trying to exit after voting, I also did not receive my 50 moonstones from voting (it made the animation like it was going into my account, but it did not)

floral hound
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Platform: PC, Steam
Issue: Came up when i pressed exit after voting, not sure if i recieved my moonstones or not cus im too busy with the update so i got other thoughts on my head then checking how many moonstones i got lol

hazy ice
#

platform: switch
Issue: error #1 after finishing some Dreamsnaps voting.

barren gyro
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Platform: PC
Issue: I didn't receive any reward from participating in last week's Dreamsnaps submission. I've received something in the mail every week prior to this one. Is there a known issue?

wanton osprey
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Platform: Xbox One

I've done at least 3 DreamSnaps now and I'm not getting the rewards for it

cyan swift
#

Platform: Xbox Series X
Issue: When I claim my dreamsnap rewards the error #8 appears, I have now 5 weeks waiting for a fix

topaz jacinth
topaz tusk
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Platform: PC
I tried to claim my dreamsnap reward today, and at first it seemed fine, but then my game was stuck and I had to force-close and when I reopened my game the dreamsnap thing said claimed, but no chest was in my inventory :/ makes me a little sad - but I hope things gets looked at, and I just participated in the next dreamsnap thingy 🙂

oblique cliff
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Platform: PS4 Issue: I logged into my game this morning after the update and I have yet to receive anything in my mailbox yet for the Ratatouille Dreamsnap challenge

hoary vault
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Platform: PC
Issue: ToM Furniture able to be submitted

I was doing some voting for DreamSnaps and saw that this person was able to use a ToM piece of furniture (the Basic Fridge) with a Figment motif on it and submit their photo, meanwhile I have been unable to submit photos because I had ToM furniture in several biomes over 😅

dapper star
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Platform: Pc/Microsoft
Issue: Have not been receiving dreamsnaps rewards despite participating in challenges from last week & rainbow.

plucky panther
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(responded on similar issues, but thought I throw my hat into the ring)
Platform:PC/Steam
Issue: no rewards received for participating

knotty violet
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Platform: PS4
Issue: for the first time ever I was able to vote on Dreamsnaps but I got Voting Error #1 when I was done voting

ionic plover
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Platform: xbox
Issue: I just get an infinite load when I try to vote on dreamsnaps. Been going on all day.

tiny zealot
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Platform: PS5
Issue: No rewards in the mail for the previous "Forget Me Not" dreamsnap event.

quasi gust
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Platform: pc/steam
Issue: no dreams snap reward for the dream kitchen event
Screenshot/Video:

unborn storm
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Platform: PC (Steam)
Received this error after voting

tiny urchin
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Platform: Steam
Issue: Never got my last 2-3 Dreamsnap rewards

fringe wind
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Platform: Xbox
I did not receive rewards for the Unite DreamSnaps event.

raw kiln
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Platform: Nintendo Switch
Issue: Each time I try to take a photo and submit to Dreamsnaps, a pop up comes up that says I can’t submit it because it has Touch of Magic when I know for a fact it doesn’t because I don’t really use it. The only TOM items that I have in my valley are tables that I only used for my farms. I’ve changed locations and changed outfits but it still wouldn’t work and yet I had no TOM near me. I had to remove ALL the touch of Magic I’ve had placed throughout my valley just to get it to work.
Screenshot/Video:

mortal idol
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Platform: PS4
All snaps on the right side are just a border with a transparent center 😬

proud compass
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I am getting a TOM error Xbox X every time I try to submit. I don’t have TOM items in the pic, added trees and fence to block off area and even went through and removed any TOM items from nearby biomes. I’ve decided I cant use them if I want to participate in DreamSnaps which is a big disappointment I tried about 50 variations of this pic narrowing scope and removing food items etc. I’m at a loss. I want to submit. If you see any offending item that I dont, please advise or otherwise tell me how to fix so I can submit

pale copper
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Well apparently we are still having problems on switch

simple tendon
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I don’t know what’s wrong with the voting system because I know my picture is amazing and I had 900 moonstones

abstract nova
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Xbox PC Gamepass: Unable to vote on photos. Pictures just don't load at all after trying to load for a minute or two.

oblique mist
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Platform: PS4
We can finally vote holy Michael Mouse. That in and of itself is lovely! Thank you! But now comes the issue of… I’m getting the same images multiple times in a row. It’s giving a bias to certain people, for sure. I’ll get the same set of images multiple times, and I’ve been trying to just vote for one after the other to keep it even. At the same time though, I’m unreasonably happy at having a different issue to report than being unable to vote 😭😭😭

tender sonnet
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On switch I cannot post my drram snaps this week. It keeps telling me there is a touch of magic item in the picture and there isn't. I've tried taking it in multiple places with multiple outfits and nothing works 😫

arctic delta
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On Switch I have had 2 of the same photos come up against each other a couple of times. Just want everyone to have a fair chance at votes. Hope this gets fixed eventually. Love the dreamsnaps though.

torn helm
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Platform: Xbox series X
Issue: mail error, received moonstones from forget me not but didn't receive pixel level up reward even though it shows I hit the next level. Also didn't receive red chest and mail says already claimed.

celest wigeon
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Platform : Xbox Series S
Issue: unable to vote for dreamsnap photos, it gives the loading symbol for a minute or so and then just closes without showing me any photos to vote on. Worked the first day or two of the update and now it isn’t.

cunning hearth
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Platform: Xbox series x
Issue: unable to vote in DreamSnaps.

tacit oxide
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Platform: PC (Epic Games)
Issue: Participated in 3 Dreamsnaps challenges. Haven't received any mail or moonstones from them.
Screenshot/Video: Don't have one.

stone current
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Platform: Steam
Issue: Can't submit a photo to the current DreamSnaps challenge. Keep getting a pop up that says: "Your picture cannot be submitted because it contains Touch of Magic items." when I didn't use any. (Unless the stage counts as a Touch of Magic item?) (Solved now: I had picnic tables in the Peaceful Meadow, even though they weren't anywhere near the Plaza)

short oyster
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Platform: steamdeck
Doesn’t load any pictures for me to vote on.

pale copper
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Uh so I guess none of the votes counted

jade locust
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Voting for dreamsnap,never loads any to vote on 😦

halcyon fern
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platform: ps5
issue: pop up appears “DreamSnaps Voting Error #1” after voting 4 times

royal badge
#

Platform: Xbox Series X
Issue: Did not get mail from dreamsnap submission. Can not vote on dreamsnap submissions. Shop preview images are white on start menu

near lotus
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Platform: PS4
Issue: Did not receive mail from last dreamsnap submission. Getting error after voting for this round.

woven storm
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Platform: PC/Steam
Issue: yet a other week without getting my dreamsnap rewards. where are you guys keeping all my moonstones? i want them all from the weeks i missed my reward and extra for the trouble. this is now like the fourth week this has happened it's shamefull it hasn't been fixed yet.

hot swift
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Platform: Steam
Issue: When I try to vote, I keep getting an error message.

short relic
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Platform: PC/STEAM
Issue:Don't receive a letter from Dreamsnaps with last week's winnings
Screenshot/Video:

main island
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No dreamsnaps reward this week for participating. Also error message when trying to vote this week 😡

rocky pier
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Platform: Switch
Issue: I did not get kitchen dreamsnap results for my entry. I sent that I did make a dreamsnap and I did submit it-

arctic delta
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Getting voting error “Some of the votes could not be registered due to errors while processing pictures” when voting on Switch.

raw delta
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DreamLightDDV It can take some time for DreamSnaps rewards to show up due to server lag. Logging out of the game and back in again should also remedy the issue.DreamLightDDV

glass cove
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I keep getting the error that my votes couldn't be registered. Basically all of my votes do not count?!

whole silo
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Platform: Xbox series X
Issue: No rewards or message from Kitchen Dreamsnap.

My submission and mail this morning

north rapids
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Xbox series x ^ having the same issue mailbox error #8

tired belfry
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Platform: Switch Issue: I am trying to submit my dream snaps for this week and it keeps telling me k have touch of magic items. I have changed my outfit completely to make sure I am in no customized clothing. I have changed location of where I put my items and made sure nothing is customizable. Do you see something wrong?

willow tiger
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Platform: PC (Steam)
Issue: I saw 2 separate submissions back to back that I didn't vote on for Dapper Delights.

quasi mason
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Platform - PC
Issue - claimed kitchen dreamsnaps rewards but chest not in inventory. Cloud is updated. 🙂

wispy basalt
main arch
#

PlayStation 4
I didn't receive my results for my kitchen DreamSnaps today. I went to check my mail and there was none. I waited and waited...still no mail. Could you please send my results? I was very proud of my kitchen.

cold violet
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Platform: Switch Issue: Claimed kitchen dreamsnaps reward but the chest is not showing up in my inventory

narrow shuttle
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Platform: switch
Issue: didn’t receive reward for the last dreamsnaps

ionic copper
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Platform: Switch Issue: I participated in the very last dream snaps before it just switched to the Critter Love one and I did not receive any rewards for the previous one I was in.

fluid grotto
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Platform: PC
Issue: I participated in the very last dream snaps before it just switched to the Critter Love one and I did not receive any rewards for the previous one I was in.

naive echo
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Platform: xbox s
Issue: I’m not entirely sure what the issue is. My mum was working on her challenge for this week, but it kept telling her she had touch of magic. The only thing I could figure is it was detecting something beyond the rock wall? When she rotated the camera and tilted down, she was able to submit. In the 3rd picture (on the meadow facing the beach) I believe it’s detecting the furniture down on the beach, maybe a ToM I have way further down near skull island?

open ginkgo
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Platform: switch
Issue: Aquarium item

I got my rewards from my dreamsnap, including 3 items inside the gift (two of them were the same aquarium), but I have only 1 aquarium in my inventory, and I can’t find it when I check the mermaid items with the filter.
The second issue is about the catalog: the same item appears twice in different parts (in the little mermaid collection and also the general collection).

open ginkgo
#

Platform: switch
Issue: error message when I left the dreamsnaps votes. « Some of your votes could have not been registered due to errors during image processing »

tired maple
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Platform: Switch can’t seem to claim rewards from dreamsnaps in my mailbox

kind plaza
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Platform: switch
Issue: items gifted in the chest for dreamsnaps disappeared after placing them in my valley then the game crashed. They are not in my inventory, not in the valley where I placed them and I can't buy them from Scrooge.

orchid tapir
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Platform: PS4
Issue: not sure if this is actually an "issue" but if not, it should be. I can see every single person's gamer tag in the top left corner of their photo. Someone else posted a picture above for a different issue and it showed the same thing as well, so I'm not the only one experiencing this.

ornate wigeon
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Platform: Switch .
Participated in the kitchen dreamsnaps challenge and did not receive any mail following

languid bane
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Platform: XBOX gamepass pc
Issue: Dreamsnap rewards missing
I don't have a screenshot. I claimed my rewards for last weeks dreamsnaps and it gave me my moonstones, but I am missing my chest and xp. Idk how to fix that.

empty chasm
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Platform: switch Issue: dreamsnap rewards missing. I submitted the kitchen snap and didn’t get a reward

zealous torrent
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Technically related to Dreamsnaps, but it's all online services seem to be down, for the past few hours, I'm on pc, connected directly to modem, and I am online for other services, so I'm guessing the servers are down?

opal jolt
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Platform: PC Epic Games
Issue: Reward missing in mail from Kitchen DreamSnap

viral heath
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Hello. I didn't get the reward for my forget me not challenge

sleek olive
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Same here. Normally in the clothing tab there is also a button at the top (next to where you can hit filter) that filters by the dreamsnap requirements and it isn't showing up for me this week. Sometimes it registers some Playful clothes but never any casual clothes despite filtering by that when I was searching.
Platform: PC via Steam

edit: It is supposed to be a decor challenge, not a clothing challenge facepalm. no wonder it hasn't been working!!!

viral heath
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It's a Furniture decorating challenge

languid salmon
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The Haunting of Dreamlight Valley quest will not show up for me. Scrooge is at max level. Game has updated to latest version. Closed out and tried again. Nothing.

obsidian ice
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Platform: PS5
ISSUE: I am trying to submit my dream snaps for this week and it keeps telling me I have touch of magic items. I have changed my outfit completely to make sure I am in no customized clothing. my surroundings has no touch of magic either.

cyan dome
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Friendly reminder this is not a chat space! Please only post bug reports in here so the spaces are cleaner for the devs. If you wish to help someone, please tag them in #dreamlight-help . Thank you!

raven swan
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Platform:switch
Issue: dreamsnaps touch of magic in photos
Screenshot/Video: I don't ever use touch of magic. I wish the game could tell what items are touch of magic items so I can just take it out of my photo and submit

sterile jacinth
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Platform: Switch
Issue: I participated in the Kitchen Dreamsnaps challenge but didn’t receive any rewards

limpid forge
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Platform: PC
Issue: Trying to understand? I have nothing in the picture that I have used touch of magic on. What is wrong?

green inlet
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Platform: PC
Issue: Still getting "contains Touch of Magic items" notice, but all ToM furniture and clothing has been removed.

digital fjord
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Platform: Xbox Series S
Issue: Can’t vote in DreamSnaps challenge. The voting screen will load and then disappear.

pliant walrus
#

Platform: Xbox series X, Purchased
Issue: keeps claiming I have Touch of Magic items when none are in biome, much less visible from image. Had to completely remove ALL ToM items from my valley before it would let me submit!

mint quartz
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Platform: PC
Issue: No rewards received for last weeks Dreamsnaps challenge

wispy basalt
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Never get a response? is support on holiday indefinitly or something?

queen tree
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Platform: ps4
Game states offline, can complete duties but cannot see anything, says no events and to come back later

plain plover
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Platform: PC/Steam
Issue: Same as above, game won't connect to the internet so I cannot see the Event or Shop tabs. I'm posting this from the same device on the same internet connection, and have no other connection issues.

iron rivet
#

Platform: PC
Issue: No rewards received for last weeks Dreamsnaps challenge

waxen crescent
#

Platform: PC
Issue: No rewards received for last weeks Dreamsnaps challenge

severe zodiac
#

Platform: PC
Issue: I didn't receive any mail for the Dapper Delights dreamsnaps challenge.

versed bolt
#

Platform: Nintendo Switch
issue: not received any rewards from last weeks dream snap submission

reef torrent
#

Platform: Xbox One
Didn't receive rewards in my mailbox for the Dapper Delight challenge.

cyan dome
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Platform: Xbox series X
Issue: did not receive rewards from last week's Dapper Delight challenge

frail wave
#

I believe they have made a mistake with mandatory filters this week. It has usually been a mixture of of traits and styles but this week requires literally four traits making it very difficult to fulfil

weak zephyr
#

Platform: Xbox series x
Issue: i most certainly have all the required items for the dreamsnaps challenge but they dont register

tulip osprey
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Platform: PC
Issue: No rewards received for last weeks Dreamsnaps challenge

celest wigeon
#

Platform: Xbox series s
Still can’t vote for dreamsnaps, no images will load

latent tide
#

Platform: PS5
Issue: camera stops letting me rotate it while in phot mode, and I need to close the game to unfreeze it.
Screenshot/Video:``` not sure how to show a video of it.

fallen oak
#

Platform: PC Issue: No rewards received for Dapper Delight challenge. As seen on picture.

mossy crest
#

Can't collect my moonstones from the mailbox. Been like that all day

waxen lynx
#

Platform: PC
Issue: No reward for Dapper Delight challenge.

Followed the syncing guide, it didn't work.

kindred kayak
#

Platform: Xbox series x
Issue: Dreamsnap autumn items not counting (or dreamsnap item filter not filtering correctly)

fathom canyon
#

Platform: Switch
Issue: DreamSnap submission always disappears the night before the event closes and does not allow me to submit another. This results in zero rewards mailed to me. Have followed the syncing guide.

high plank
#

Platform:Switch
Issue: Couldn’t add rooms for floor to house even though it was fully upgraded.
I couldn’t add rooms or floors to my house with any house skin on it. Luckily, the kind people on this discord helped me. I had to reset my house to the default house and it allowed me to add rooms/floors. Thought I would share this!

solid tree
#

Platform: Xbox
Issue: can't submit cause it keeps telling me I have touch of magic items. I don't have any touch of magic items on me or anywhere in that biome.

stark sandal
#

Platform:PS4
Issue: images of people’s submissions don’t seem to match the current theme for voting. The voting theme right now is critter love, but there’s many photos of people indoors and not too many critter representations. Could there be a mix up between themes with photo submissions in the voting?

exotic crown
#

Platform: steamdeck
Issue: participated but did not receive a reward yesterday. Also this week's voting seems to have Dapper/kitchen submissions mixed in. Also internet connection keeps disconnecting within game menu

urban python
#

Platform: Xbox series x
Issue: everytime I try to submit my photo it says it contains a touch of magic but all my clothing isn't touch of magic I've changed it multiple times and it won't work

pliant walrus
woven osprey
#

Platform:switch issue:did not receive dreamsnaps reward yesterday

deep pine
#

platform: switch issue. i'm convinced my level up items haven't been rewarded to me! i've only received them a couple times

wooden viper
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Xbox It shows that there are 2/ 4 delicate objects... Fix it

abstract karma
#

Nintendo platform: the balloons in the disney park are transparent the avatar comes across the balloon and can't move because there is an object there that is transparent, the same happens with the balloon in the movie up: ps I write here because I can't find it anymore nintendo chat

stone current
#

Platform: xbox

I've been noticing that there's random photos that pop up that seem like they are from previous weeks prompts. For example this week, there's been quite a few kitchen photos but that's a past challenge

gleaming kindle
#

Platform: PS5
It’s not registering the delicate trait for items put down

random mason
#

Platform xbox series x
Issue: (I deleted the earlier message as someone commented they didn't understand)

I've been submitting now 3 weeks a row my dreamsnap photos and I haven't received any rewards. I understood you'll get the rewards one week after submitting. Not sure if it's related but I wanted to try dreamsnaps since they arrived to dreamlight valley but I've been only trying then last 3 weeks after I was able to start venellope quest as when this dreamsnaps update arrived and I talked with venellope, the game crashed and didn't open for months until one of the last fix updates.

lost sierra
#

Platform: PC
Issue: Can not vote on this week's DreamSnaps. I have tried several times this week and it looks like it is loading but after a minute it stops and goes back to the screen without vote images ever popping up

hybrid orbit
#

Platform: PC (Steam)
Issue: Dreamsnaps requirements not updating - even when adding/taking away items - even if there is NOTHING in the background...
Screenshot/Video:

upbeat timber
#

Platform: PC
Issue: Dreamsnaps not showing that there are the required items Playful/delicate
Screenshot/Video: Didn't make a SS but can later if needed.

dusty blaze
#

Platform: Switch
Issue: The DreamSnaps filter toggle doesn’t appear in furniture mode, and no matter how many items are placed, the scores don’t change.

inner wraith
#

Platform switch
After hotfix update my current submission for dreamsnap wasn't there. Its taken a day or two to try recreate. It saved one but that wasn't my latest submission.
I've since resubmitted but thought best to report in case

cursive moth
#

Platform: Nintendo Switch
Issue: Am trying to submit my Dreamsnaps picture, but it keeps saying I only have 2/4 playful items in my photo. But the curtains, chair, pumpkins... Those are all playful items 😭 what am I doing wrong?

gilded wolf
#

No word on them fixing this before Tuesday? Delicate items but registered

edgy lake
#

Platform: Xbox PC
Issue: {More of a comment than issue?} I notice every time I vote, there are submissions that don't even relate to the category whatsoever? For example, this week with "Critter Love", many didn't even have critters in it and they were just regular selfies. Some even looked like they were from past dreamsnaps! I don't think that's fair voting. And if people ARE submitting things that aren't related, then HOW because whenever I take pictures to submit, I HAVE to meet the criteria otherwise I can't submit. I love doing this every week and I look forward to it, but these things just seem a little odd.

cursive moth
opal burrow
#

Platform: PS5
Delicate items stopped counting at 2/4. And I know I have at least 15 in the picture....:/ Put a lot of effort in this challenge so that's rly annoying.

frank cliff
#

Platform: PC
Have been sitting trying to find pictures for over an hour before any shows up. Have to keep searching over and over againg before i find any, and this has been a problem for me since dreamsnaps came out.

hollow nebula
#

Platform: PC through Xbox game pass
I have submitted photos to several dreamsnaps weeks and have never received a reward. I’ve checked the dreamsnaps page and my mailbox. Nothing.

haughty cliff
#

Platform:Xbox series x
Issue: unable to collect winning from dreamsnaps competition

brazen mica
#

Platform: Nintendo switch Issue: it doesn’t matter how many things I add or take away to fit the theme of the dream snaps the ratings won’t change so it won’t let me upload any dream snaps

distant parrot
#

Platform: Xbox
Issue(s): 1. I have yet to receive anything from my two previous DreamSnaps. 2. No matter how many “delicate” or “playful” items I put in my picture/submission, it’s stuck at “1/4”.

mild sleet
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For the Autumn Dremsnaps, it’s not recognizing my items. It says I’m short 2 playful and 1 delicate no matter how many of those things I add. It won’t let me post a submission. Jackolantern3DDV

hot seal
#

Even though I have 5 of each it's only register that I have 2/4, guess I won't be receiving moonstones for this challenge.

bleak fable
#

Platform: Switch
Issue: did not receive rewards in my mailbox for the "Automne amusant" (im french and i dont know the english name)

hearty jay
#

Platform: Steam/PC
I have not received my results for Dreamsnaps, and I know I submitted a picture for the Critter love.

viral heath
#

Platform PS5

See image

limpid forge
#

Platform PC.

See image

autumn notch
#

Platform:PC/steam

south cedar
#

Hi, having issues with dreamsnaps saying there is touch of magic items in shot but there isn't a single one anywhere in the biome or on myself, really confused

shut stag
#

Platform:Xbox game pass
Issue:when I try to collect the rewards it will load for a bit and say that I can't and I haven't collected it before I have tried resetting for a bit and even waited some time to see if it was a game error that would be fixed in update

frank lichen
sharp stratus
#

Platform: switch
I haven't received any results for my dreamsnaps and I submitted a critter love one last week.

celest wigeon
#

Platform : Xbox series s
Still can’t vote on dreamsnaps. It acts like it’s trying to load images and then just closes out back to the menu screen. Please fix!!

proper igloo
#

**Please post here if you're having issues related to DreamSnaps..

Platform: Switch
Issue:I participated in Critter Love dreamsnaps and have not received any mail or rewards for my submission
Screenshot/Video:

rich otter
#

Platform: Steam Issue: Dreamsnaps tab is completely gone. Wasn't there last week either. Last challenge I was able to submit was the Critter Love one. Did not receive rewards for this or the Dapper Delights challenge both of which I submitted.

stone current
#

Platform: Steam

Issue: Didn't get moonstones from doing the Critter Love Dreamsnap. I claimed it (no pop up with collecting) and only got the chest (and the pixels too).

hearty grove
#

Platform - x box PC
I haven't recieved my critter love results, like hasnt even come through on mailbox

novel whale
#

Platform - xbox
Issue - I definitely took part in the critter love dreamsnaps challenge and I have not received anything in my mailbox nothing at all its like i never even took part. 💔

frank lichen
stray oracle
#

Platform: Steam. Issue: I can't collects my rewards for the dreamsnaps challenge!!

main rivet
#

Platform: switch
Issue: I’ve not been receiving rewards for dreamsnap challenges

hazy crest
#

Platform: PC/steam
Issue: I didn't recieved any rewards from last challenge

gusty sable
#

Platform: switch
Issue: haven’t received any rewards from last challenge

distant holly
#

Platform:Switch
Issue: have not received my moonstone for critter love.

toxic sentinel
#

platform: PC
I participated in dreamsnap challange and didnt receive anything and the submission i put in for the fall colors isnt there anymore

vital summit
#

Platform: xbox x
Issue: have not received any rewards for critter love Mirabel

mortal idol
#

Platform: PS4
Issue: I mean not really an issue with me but, as far as I was aware PSN didn't play nice with others and is not mixed in with the rest of the platforms when it comes to dreamsnaps? I've been running across a lot of low pixelated submissions that are very obviously switch users. More than usual this week. I don't want to post anyone's work without permission but, I did take some screenshots if needed. I'm not sure if this is a concern or not 🤷🏻‍♀️
Edit: might be where some peoples lost submissions/results/rewards have gone to 😳

river quartz
#

Platform: Nintendo switch
Issue: the last dreamsnap i was participating in was ending 20/21 september, and i haven’t gotten anything in my mailbox from this.

pine pawn
#

Platform: PC
Issue: not showing up
Screenshot/Video:

woven osprey
#

Gameloft just responded to my email about not getting any moonstones for the dapper week, they’re claiming i never submitted an entry, but I know I did, I even resubmitted a couple of different angles, so I know it was submitted. Anyone else have this issue for that week?

cyan axle
#

Platform: PC
Issue: Submtted a DreamSnaps Picture and then tried to re-submit a different one and it gives me Error #1. Upon relogging it shows I have no picture submitted at all and keeps giving me the error when I try to submit one again...

I even took a video where it shows that my picture got submitted, yet it's no longer there now.

slender scroll
#

Platform: Switch
Issue: I attempted to submit a DreamSnap for this week's Nightmare Before Christmas challenge and I'm getting 'the picture submission failed due to an unknown error.' I have restarted the game, the Switch, and my internet - same error.
Screenshot/Video: Screenshot attached.

frail wave
#

Platform switch: I didnt get any reward or mail but I 1000% entered correctly

jagged star
#

Platform Xbox Series S: No reward for the Fall Dreamsnap I submitted.

humble dune
#

Platform: Nintendo Switch
Issue: I didn't get any rewards in my mailbox this morning.

pliant kiln
#

I didn’t get any mail today for my dreamsnaps submission!

inner void
#

I have not gotten any dreamsnaps moonstones for the last 3-4 months. I'm using a Nintendo OLED. Is this a known error? Do I need to submit a ticket?

hidden hedge
#

Since coming back to the game 3 weeks ago and started dreamsnaps I have submitted an entry every week and never received any mail for the submissions. Dreamsnaps is completely pointless for me atm

vocal rose
#

Mac- my dream snap rewards had 2 repeat clothing items. I thought we could not get repeat clothes.

silver spruce
#

Switch
Haven't received my rewards for the fall challenge

hearty grove
#

i did not recieve my score for last week (the critter one) but i did enter

neon hare
night swallow
#

Platform: PC/Steam, Issue: Submitted "Fun With Fall" Dreamsnap, but did not receive any mail with rewards today.

ripe idol
#

Platform: PC/Stam, Issue: Havent got any mail from the "Fun with Fall" Dreamsnap

verbal charm
#

Platform: XBOX One
Issue: Still Never Received Dream Snaps rewards for the “Forget me Not” or “Dreamy Kitchen” rewards.

golden mason
#

Platform: Switch, Issue: Havent got any mail from the "Fun with Fall" Dreamsnap

junior dragon
#

Platform: Switch. Issues: Im on the east coast USA. Usually I am one of the people that get results First 9am on the dot. Every time before. It’s 6 pm and still nothing on the “ Fun with Fall “ DreamSnap results.

formal comet
#

Switch: same issue for this week

rich otter
# rich otter Platform: Steam Issue: Dre...

Update to this: I submitted a ticket about these issues a couple weeks ago and my missing rewards have now been sent. However, Dreamsnaps still does not exist in my game anymore 😢 I have not had a new challenge in my game since Critter Love

snow pulsar
#

I have not received dreamsnap rewards for two weeks

gleaming tusk
#

I got no reward for my dreamsnaps submission

tardy whale
#

DreamLightDDV **While giving information for your issues, please remember to not include User ID, for your own safety. Thank you. ** DreamLightDDV

fathom mist
#

Platform: ps4
Issue: DS doesn't register the Simple tag

junior dragon
dapper sleet
#

Platform: xbox series s
Other weeks submissions are showing for the current voting. This is been happening for a few weeks now. The screenshot is just one example but I've seen some from critters and the kitchen challenges.

idle timber
#

Platform PC: When I tried to do the latest DreamSnaps it kept saying I was short 4 for the Simple, but when I kept updating my scene it never updated. So I took a 'blank' photo and yep...bugged. Also, I aslo never got my rewards from last times event.

mortal idol
#

PS4:
Camera rotation stops working when switching from decorate to camera. Making it hard to set up a good shot without having to reload the game continuously 👍

haughty oracle
#

Platform: Switch

It keeps telling me that I am 1 short on Simple no matter how many I put into the picture. It’s stuck on 3/4. I also never got my rewards from the last one despite checking multiple times during it to ensure that it was submitted.

neon briar
#

Platform: XBOX game pass I’ve tried submitting my current dreamsnap a few times now and continue getting this error although I have no touch of magic items in the picture.

thick sleet
#

Platform Xbox Isue: I did not get any reward for the Last Snap (Autumn).

snow pulsar
#

I still haven’t got my reward from last dreamsnap

rose veldt
#

Platform Steam: Dream snaps have been removed from my game I can only vote for them, It wont let me submit any. I also never received my reward for the fun with fall snap. iv'e tried verifying my fails, un installing the game deleting everything and re installing my back up save. It looks like this is a known issue on Xbox but i haven't found any information about it also being a steam issue.

thick sleet
velvet owl
hollow haven
#

Platform: PC
I thought it was a fluke the first time it happened but it's now the second time that I add items that are under the simple category and it doesn't add to the counter so I can't submit a photo into the competition.

mint phoenix
#

Platform: Switch
Haven't received dreamsnaps rewards since the content update

sinful fjord
#

Xbox one game pass
Since the update loading is so slow, I am stuck in the loading screen

dry widget
#

Platform: Switch
Issue: Haven't received rewards letter for the Nightmare Before Christmas DreamSnaps, even though I decorated and took a photo which the game said was uploaded correctly. (This has happened before with the green/earthy outfit challenge, but I wasn't aware I could report the issue.)
Screenshot/Video: An image of my design before final submittal & my empty mailbox.

steady herald
#

Platform:ps5
Issue:mailbox error 1
Screenshot/Video:```

dull sedge
#

Platform: PC Issue: I havent received any rewards for my submission on the fall outfit dreamsnaps. How do i get my rewards and see what placement i got?

idle stag
#

Platform: Nintendo Switch
Issue: Didn’t receive DreamSnaps rewards for the past 2 weeks

rich otter
severe zodiac
#

Platform: PC
issue: I can't claim my dreamsnaps rewards

tender pike
#

Platform: PS5
Issue: Didnt receive current dreamsnap reward 10/18/23

tacit dragon
#

Platform: Nintendo Switch Issue: Dreamsnaps not registering? I didn’t receive reward mail today for the Frightfully Festive submission. I definitely made one. I don’t know if it didn’t go through or just there was an issue on the reward end and there’s no way for me to check that or know that myself.

toxic swallow
#

Platform: PS5
Issue: No reward mail for DreamSnaps Frightfully Festive

thorn knot
#

Platform: Xbox
Issue: can’t claim dreamsnap rewards from mailbox due to “mailbox error #8”.

short oyster
#

I am getting this error message on steamdeck.

dry junco
#

I didn't get Moonstone for last week's voting or this week's. If I close voting before I have voted on 50, it says that I have voted on 50. Platform is Switch

vestal night
#

Platform: Steam
I did not receive any rewards for the critter dreamsnap outfit challenge.

timid briar
#

I haven’t received my rewards for my last dream snap.

lean monolith
#

Platform: PC, Steam
Issue: Unable to submit any DreamSnaps.
“DreamSnaps Submission Error #11
The picture submission failed due to an unknown error.”
I noticed on the Gameloft Support website that this was added to the FAQ 73 days ago, with the description… “We are actively working on a fix” … Is there an update?, is it still being worked on?, or has it been abandoned?

formal matrix
#

I haven't received my Dreamsnap rewards for the Frightfully Festive challenge. Platform: Switch

rose veldt
left laurel
#

Platform: PS5

Issue: I’m getting Mailbox error #8 and am unable to claim my Dreamsnaps rewards

subtle hornet
#

Platform: Switch
Issue: No reward mail for DreamSnaps Frightfully Festive

rapid shore
#

Platform switch. Issue i did not get mail in my mailbox this week for the weekly dreamsnaps challenge results.

main turtle
#

Platform: Switch
Issues: I haven't been receiving any mail for dreamsnaps for the last few submissions

hoary crane
#

Platform :everything
Issue :dreamsnaps are being incorrectly updated every week, we are getting submissions for previous weeks. This is extremely frustrating as it effects the amount of points we can earn and therefore effects our moonstones we earn

hazy crest
#

Platform: PC
Issue : I'm in Last Ursula's request and I've got 3 out of the 4 dark stones, but the 4th one does not appear anywhere..not even where it's supposed to...

idle drift
#

Platform: PC Xbox Game Pass.
Issue: the dreams maps event hasn’t appeared for me since it started.

prisma gorge
#

Platform: PS5
Issue: I always get this error message when I want to submit the new Dreamsnap task!

cosmic flower
#

Platform: PS4
Issue: Submitted dreamsnaps are very blurry. After voting for this week’s challenge, I noticed that there are a bunch of people that seem to be having the same issue.
Screenshots: Dreamsnap photo as it appeared before submission and dreamsnap photo when I went to confirm it had properly uploaded.

plush fossil
#

Platform: PC
Issue: Dreamsnaps from prior weeks are being shown in voting for the current week. As multiple people have posted in forums, this is having a negative impact on the ability to compete since what's being shown is not in theme for the current challenge. This is not listed in the current list of issues, but needs to be hotfixed asap.

orchid thorn
#

Platform: switch
Issue: no option to view dreamsnaps filter (ZR) and submit dreamsnaps. Today is the first day I am having this issue. It’s the elegant bedroom challenge. I’ve been submitting every week till now.

stone current
hoary crane
vast prawn
#

Just a reminder this is not a chat space, please use the channels correctly as intended

tender pike
#

Platform: PS5
Issue: No reward for DreamSnaps for two different submissions. Heard back from Customer Care saying there wasnt evidence of either being submitted so I dont get credit. I know I submitting them the custom spaces i set up are still in my valley lol.

cyan dome
#

Platform: PS5
Issue: submission error #11 keeps popping up when I try to submit my dream snap. 3rd challenge this has happened to me.

latent tide
#

Halloween tag isn’t showing any clothing

visual dock
#

Platform:pc
Issue: no results in my inbox for the pirate challenge.

stuck acorn
#

Platform: Switch
Issue: Mailbox Error wont let me collect my dream snaps prize

wispy basalt
#

Sorry but this is the 4TH TIME that I didn’t receive rewards from the Dreamsnap challenge. And every time I make a ticket I never get a response?

warm aurora
#

Platform: PC/Steam
Issue: No dreamsnaps. The option for dreamsnaps is completely gone and has been for weeks

little aurora
#

Platform: PC/Xbox app
Issue: Same Snaps keep appearing for voting, even though I already voted on them before. Not sure if it is supposed to be like that, but I expected it to go onto the next image which did not appear before and/or gotten a vote.

sage phoenix
#

Platform : switch ( can’t get my dreamsnap awards)

tropic mesa
#

Platform: Switch
Issue: Still no reward in mail for DreamSnaps Frightfully Festive

river quartz
broken remnant
#
Issue: both my daughter and I participated in the dream snaps last week but when we went to log in this morning we had mail that popped up and then disappeared and when we went to check our mailboxes there was nothing in there.
Screenshot/Video:```
weary raptor
#

Platform: Switch
Issue: Camera refuses to recognize all bold items

turbid sluice
#

Platform : PC / Steam so the dream snaps are NOT showing up in my game at all and it been like that since the pirate challenge, I have repaired the game, and have restart my computer but nothing seems to work please help!

warm tundra
#

Platform: Switch
Issue: Unable to submit dreamsnaps. Doesn’t matter how many items I add it’s always stuck on 2/3. I’ve never been able to submit since the original venelope quest.
Screenshot/Video:

tepid sapphire
dusk tide
#

Platform: Switch. Error message and I can't retrieve my dreamsnap rewards.

I got the same error message when trying to retrieve the red candy that was sent today

stray berry
olive yew
vestal lily
olive yew
red viper
#

**A reminder that this is not a chat space, my friends. If we want to help each other, we should be in #dreamlight-help **

dusk nexus
#

Platform: Gamepass
I participated in the Nightmare Before Christmas dreamsnaps and never got a mail for it. This is now the third one I've gotten zero credit for after it said it was properly submitted.

fleet elbow
#

Platform: PC, I see people talking about this for switch but I’m unsure if anyone brought it up for PC. Items not registering as counting towards dreamsnaps, can’t submit because it’s stuck on 2/3 or 1/3

sturdy raft
#

when im taking my dreamsnap the scroll on the mouse to zoom in and out bugs out and i have to restart the game to fix it

turbid sluice
#

PC/ Steam I’m still having issues with dreamsnaps I don’t see them at all vs those who have on YouTube and twitch im so sad I can not vote 😭

random kernel
#

This have never happened to me yet but I didn't receive credit for my last weeks Dreamsnap submission. Is there anything that can be done about this? 😦

opal tulip
silver pulsar
#

Does anyone know why my dreamsnap awards have not claimed? I have pressed claim. Gave me my 4000 moonstones but not pixi dust or my red chest?? I have rebooted games and console multiple times with no change. Any help??

thick sleet
#

It is the third time now that I don’t receive anything for the challenge..I participate and don’t even get a mail. I play on Xbox

cedar lichen
#

Platform: Xbox Series X
Issue: No DreamSnaps rewards
Screenshot/Video: Attached images show the snap I submitted, the submission confirmation, and this morning's mailbox.

sharp plinth
#

Platform: switch
Issue: unable to redeem moonstones and rewards for this week's dreamsnaps. Have restarted the game several times with hours in between attempts to redeem

vivid acorn
#

Platform: PS5
Issue: cannot claim moonstones
Screenshot/Video:

clear imp
#

Platform: Switch Issue: not receiving dreamsnaps rewards. I have participated in the past 2 dreamsnaps events (after participating in several others) but have not received mail/rewards when the events ended.

gaunt hawk
#

Platform: PC (Xbox Game Pass)
Issue: States that there is an Error 11 everytime I try and submit a picture (Both yesterday and today for the new dreamsnaps challenge).

fallow laurel
#

Platform: PC(Steam)
Issue: I got the new mail symbol on my mailbox for the Dreamsnaps rewards, but then it disappeared, and I didn't receive mail regarding the dreamsnaps. I think I still received the rewards since my moonstone count is higher.

fossil forge
#

This is the second time I am in the ranking on seat 1862 and only got 900 moonstones. But my friends are in the ranking on 15495 and get 1500 moonstones? How is this possible? Seems really unfair. (on ps5)

steel dragon
#

Platform: Switch
Issue: I have not received any rewards for my dreamsnaps. Twice I have participated and received nothing.

velvet fjord
#

Platform: PC
Issue: mail from Pirates challenge never showed up and the last 2 Dreamsnaps challenges haven’t shown up for me to look at. Now Dreamsnaps doesn’t even show in my Events.

willow tiger
#

Platform: PC (Steam)
Issue: I thought random pictures appearing in DS voting was fixed a bit ago, but it looks like it has not. This is from the Trick or Treat challenge.
Screenshot/Video:

hasty chasm
#

When I expand my camera, it has stopped rotating with right joystick, l2/L not moving camera, and r2/R not zooming. All other functions work. PS5

knotty bolt
#

Platform: Mac issue: cannot submit dreamsnaps as error message pops up each time

stone current
#

Platform : Xbox/Gamepass on PC

The dreamsnaps stuff really needs to be a priority to be fixed. Clearly it's not working right. Getting photos that are very obviously from the previous week and voting errors and lower scores that are obviously due to this whole problem. Dreamsnaps should be put on hold until it's fixed because a lot of us are putting a lot of time into this and don't even know if our snaps are being rightfully seen or voted on.

bold frigate
#

Platform: Xbox series X
Issue: No votes are registering at all

lost mason
#

Platform: Xbox/PC ( Windows )
Issue: Have not received awards from two dreamsnap events now.

orchid tree
#

Platform: Steam on PC
Issues: Can't claim moonstones.

tacit grail
#

hi the dreamsnaps challenges aren't showing up for me. What should I do?

fluid root
median pecan
#

Platform: PC steam
Issue: dreamsnaps no rewards: i have participated but have not received mail or rewards. please help.
Screenshot/Video:

turbid sluice
#

Steam PC the forgotten flowers won’t be given to Mickey she has the flower but is not in the valley to give the flower to Mickey

arctic delta
#

I have the game on both Switch and PS5, and today I noticed the scoring just doesn’t seem right. I only noticed because my rank and score were pretty close, but the moonstone reward seems way off.. On the switch I got 4000 moonstones and ps5 I only made 900? My rank was only 1000 more than switch and score only 10 less. So how is the moonstone reward soo different? Wish there was a way to see how our dreamsnaps were actually being scored and what rewards= however much moonstones. Because the scoring just doesn’t seem right.

wise ravine
#

Platform: PC
Issue: Dreamsnaps Challenges not showing last week or this week
Screenshot/Video:

dark bone
#

Platform: Windows - Steam
Issue: I also did not get any mail with moonstones for last week's dream snaps submission

steel carbon
#

Platform: PS4
Issue: no dreamsnaps rewards for the last 2 cycles

tropic wave
#

Platform: Windows - Steam
Didn't recieve any rewards or mail from the last Dreamsnaps. Is there someone we can contact about this?

fallow birch
#

Platform: Xbox series X
Issue: this week I dont have any dreamsnaps rewards.
I have participated but have not received mail or rewards this time

stone gorge
#

Platform: Switch
Issue: Not receiving rewards again. Irate because I know I entered.

median current
#

Platform: Windows - Steam
Issue: Didn't recieve any mail for the last dreamsnaps rewards even though I participated..

gaunt fox
#

Platform: Windows - Steam
Issue: I didn't recieve any of the rewords from dreamsnaps at all. I'm 100% i send a pic

grave frigate
#

Platform: Xbox Series X
Issue: I did not receive rewards for the Bedroom challenge even though you can clearly see that I submitted a photo and participated in it 😞

swift lintel
#

Platform : switch
Issue : I didn't received the dreamsnaps reward from the last challenge.

wise token
#

My mail will not let me claim my dreamsnap rewards. I have restarted the game and even let it sit for a couple days.
Platform: PC
Issue: will not let me claim dreamsnap reward from last challenge.

oblique cliff
#

Platform: Ps5 Issue: still have yet to receive my rewards for “Trick or Treat” dreamsnap challenge

warm crown
#

Platform: Nintendo Switch
Issue: After selecting and adding required objects to my dream snaps picture ,it isn’t counting them? It doesn’t register the proper amount no matter how many times I try. I have spent over 4 hours trying to get my dream snaps to work. I go into each category and select over the required amount but my list never changes up in the corner and always shows the same numbers. Ex. Green-1/3; Delicate- 0/3 ? I have attached a picture so you can see what I mean. Hopefully this can be fixed before I lose out on this weeks dreamsnaps.

lapis cobalt
#

XBOX SERIES S
DREAMSNAP REQUIREMENTS: My photo also meets requirements but it’s not registering my Green items for some reason. I’ve swapped out rearranged & even emptied out the area and replaced everything lol. Please help

upbeat rivet
#

Platform: PC/STEAM
Issue: Since November 8th, 2023 I have not been able to vote on any dreamsnaps at all. I get the white rotating star in the middle that continues to spin, but after 30 seconds it stops and nothing else happens. I've tried everyday since and still can not vote.
Screenshot of what I see....

merry blaze
#

Platform: PC/STEAM
Issue: Haven't gotten any rewards for the last two dreamsnaps i submitted.. The trick or treat one, and the pirate one. I've been waiting for weeks and still nothing in my mail..

compact wigeon
#

Platform: Mac
Issue: dreamsnap says items “Green” and “Delicate” are missing.

meager mantle
#

ive tried all week to claim my moonstones from my dreamsnap reward,it just wont let me.

verbal hazel
#

No Results this morning for Something Wicked on PS5. Nothing at all in mailbox. I've checked every house skin. Edit: Followed the instructions sent regarding syncing to the cloud and was able to get my results. Thank you @red viper !

warm condor
#

Platform: PC
Issue: Did not receive rewards for Something Wicked.

ocean kiln
#

Platform: Xbox
Issue: Did not receive dreamsnap rewards

meager mantle
#

EDIT: someone in a livestream helped me! apparently my inventory was full i feel silly 🙂 ---------i cant claim rewards for this week either, the something wicked theme and trick or treat theme 😦 i got 4k for both though and i wanna spend them lol! im on pc!

trail swan
#

Platform: Nintendo switch
Issue: I submitted my wall e garden picture but today when openingthe game I have the outfit of something wicked and the area I decorated for my wall e submission is not there
Screenshot/Video:

brittle musk
#

Platform: Nintendo Switch
Issue: Did not receive rewards for Something Wicked. I 100% know I submitted and still have nothing for it not even the base for submitting...

formal mulch
#

Platform: nintendo switch
Issue: I didn't receive my rewards for the something wicked challenge. I did submit my picture, but didn't get anything in my mailbox

torpid pine
#

Platform: Nintendo Switch
Problem: I didn't receive my rewards for the Something Naughty Challenge. I submitted my photo, but I didn't receive anything in my mailbox

unreal flume
#

Platform: PC/STEAM
Issue: In DreamSnaps, the "Current Challenge" does not appear, which should be "Camp Dreamlight", only "Vote" appears and I do not have anything in my mailbox either. Do you know why it can be? it should already be

woven vector
#

Platform: Xbox Series X
Problem: DreamSnaps Submission Error #11 & QR code failure.
Last week I received my copy of the Cozy Edition for Xbox and despite expecting it to fail due to not having gamepass tried to submit a photo only to get an error #11. I figured it was due to not paying for multiplayer yet my second attempt seemed to go through and it even showed up on my Switch as submitted. This week I tried again yet once again got error #11 and nothing seemed to resolve it so I decided to get gamepass to see if that solved my problem. Sadly it seemed to not be related as I’m still receiving the same error message. I also on another note have trouble getting the QR code to work on either system as it often gets me a string of code saying access denied.

median pecan
#

WysperMoon — 11/08/2023 4:35 PM
Platform: PC steam
Issue: dreamsnaps no rewards: i have participated but have not received mail or rewards. please help.
Screenshot/Video:
*************************update recieved wicked snaps reward still waiting on missing ones #14-15 pretty sad.

icy sundial
#

Platform: Nintendo switch
Issue: I participated Wall•es garden and didn’t received any credit or reward
Screenshot/Video: you can see at the picture the last thing I received from is trick or treat 👎🏼

vapid comet
#

Platform: PC /Steam
Issue: Dreamsnap was submitted but the current challenge page does not show "check submission"

ebon stream
#

Platform: PC (Xbox game pass)
Issue: I submitted a photo for the trick or treat dreamsnap and did not receive a reward.

queen totem
#

Platform: PC
Issue: Touch of Magic items registered out of sight and down the hill in another biome. Doing my dreamsnaps at that blue picnic blanket you see at the top left of the screen, and it's registering the four last touch of magic items I have in my valley on the beach at the bottom right of the picture. I had to remove them before I could submit. Frustrating not to be able to have fun with ToM items without worrying I'll have to just tear it down for the next dreamsnaps.

grand mason
#

Platform: PC /Steam
Issue: I've been submitting dreamsnap screenshots, but I haven't received any rewards two weeks in a row.

ancient trout
#

Platform: switch
Issue: participated in Wall.e’s garden dreamsnap and didn’t receive any mail
Screenshot: picture of my mail box and the image I submitted

warm edge
#

Platform: PC / Steam

Issue: I bought the game 2 days ago and I have been trying to access the dreamsnaps events since, but this is all I see. It says: "There aren't any events available right now. Come back soon.
The game is connected to the internet tho, because I can see the Shop tab
Screenshot/Video:

median pecan
#

Platform: PC /Steam
Issue: still missing rewards snaps 10/18 bedroom beauty i have saved to cloud, and checked all mail, they are missing. (i have only missed 1 -trickortreat, as my dog passed) dreamsnaps please help

hidden tundra
#

Platform: switch
Issue: still have not received dreamsnap rewards. Received them on my ps4 game, but not my switch.

fathom siren
#

Platform:Xbox
Issue: I 100% know I did the last dream snap challenge and I didn’t get any rewards for it…

wind dagger
#

Platform: Steam/PC
Issue: unable to participate in Dreamsnaps, I can vote but not submit.

proper seal
#

Platform: Playstation 5
Issue: I'm getting images from previous week's submissions. This has been an ongoing issue for months now.

zenith mulch
#

Platform: Mac
Issue: It seems i did not reciev the reward for the last weeks dreamsnaps challenge (Walle´s garden). I cant find anything in the mailbox ingame.

mild lantern
#

Platform-windows, but I bought it from Xbox Issue- I am unable to collect my dream snap rewards. Even when I am connected, it will just give me an error or if I just try to claim it,it just gives me an error. I think the error number is eight.

fervent dragon
#

Platform:PC
Issue: I never receive rewards for participating in the challenge…
Screenshot/Video: I don’t have screen but I never receive letter about the dreamsnap

maiden oak
#

Platform: Switch
Issue: I am unable to vote or participate in Dreamsnaps I dont have a screen grab since it isn’t populating. Last week, I tried to vote and it said “DreamSnaps has either not started or expired”. I did just notice I dont have the “current challenge tab”. I have completed all challenges etc., to unlock DreamSnaps. Thanks!

cinder beacon
#

Platform: Switch
Issue: not all items are being counted correctly. Added extra for each category and only my cloths are counting.

vast prawn
willow tiger
#

Platform: PC (Steam)
Issue: Past submissions leaking into current voting, There is no way for the right photo to be a part of the Camp Dreamlight voting. It is clearly from the Wall-e's Garden challenge.
Screenshot/Video:

distant moss
#

Platform: PC (Steam)
Issue: Past submissions leaking into current voting, There is no way for the right photo to be a part of the Camp Dreamlight voting. It is clearly from the Wall-e's Garden challenge.
Screenshot/Video:

distant moss
#

Platform: PC (Steam)
Issue: Past submissions leaking into current voting, There is no way for the left photo to be a part of the Camp Dreamlight voting. It is clearly from the Wall-e's Garden challenge.
Screenshot/Video

glass trail
#

Platform: Xbox Series X
Issue: Can't claim my rewards from mail box. I have 2 weeks worth of moonstones in my mailbox unclaimed and I get a 'mailbox error 8' when I try to claim them

royal gorge
#

Platform: PS5
Issue: Despite submitting my Dreamsnap a few days ago, I am unable to ‘check submission’ to see it again. It showed up on the first day when I submitted it and I could view it all I want, but now that option isn’t there anymore. Is my submission gone or is this a visual glitch?

severe island
#

Platform: Switch Issue 1: loading into the main screen (first opening the app) and then loading into the game is taking ages. Took me over 15 minutes to load in then froze while trying to change my characters clothing. I had to force close down the game. Is this just my switch or an issue with the game? Issue 2: I submitted for last weeks Dreamsnaps but never received any reward for this. At one point I had a notification on my mailbox, but as I opened it no new mail was inside.

verbal hazel
#

Platform: PS5
Issue: No Dreamsnaps results/rewards for Camp Dreamlight

gaunt fox
#

Platform: PC STEAM
Issue: No Dreamsnaps rewords once again..

steep hare
#

Platform: PS4
Issue: No Dreamsnaps rewards

carmine kayak
#

Platform:PC
Issue: pictute is not submitting due to Touch of Magic items when there is in fact no Touch of Majic items in it

halcyon fern
#

platform: ps5
issue: items placed on the beach don’t get counted when i check dreamsnaps, im taking the picture in the meadow by the pond and nothing on the beach behind counts

edgy zodiac
#

Platform: Switch
Issue: No reward. Mailbox shows I should have something but nothing new there.

EDIT: I was able to find the reward! I had to scroll through the mail box and it was buried in there.

steel crypt
#

Nintendo switch I didn’t get my rewards for camp dreamlight dream snap I subscribed the picture to dream snap for voting but I didn’t get a notification saying I earned anything from it and I don’t have a picture to go off of

wary flicker
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Platform-PS4
Issue- I didn't receive a rewards for the camp dreamsnaps! I have the picture I submitted and everything

crude burrow
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Platform PC - Did not receive rewards for the most recent dreamsnaps, checked that it had been submitted yesterday too.

last nova
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Platform: PC Did anyone else not get rewards from the camping Dreamlight challenge?

elder oak
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Platform: Xbox series s on gamepass.

Cannot claim camping dreamsnap rewards. I see them but get error everytime

wary flicker
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I still never received my camping rewards and I'm frustrated by it! Is there not a way to contact support? Cause clearly I wasn't the only one who never got any rewards

hardy scaffold
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Platform: PC (Steam)
Issue: I have not received any rewards for the Dreamsnap submissions of week 17 (WALL-E's Garden) and week 16 (Something Wicked). I tried restarting the game to see if it was because of connection issues, but my inbox remained the same. As you can see, I haven't received any mail since the Trick or Treat challenge and it is discouraging me to continue with the Dreamsnaps competitions.

ancient acorn
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I tried to claim my rewards for the "Camp Dreamlight" challenge this past weekend but the game seemed to bug out when I hit 'A' to claim. Upon reloading the game showed claimed, but no rewards were received in my bags or in my moonstone count. A few seconds later I received an error saying there was a connection issue with the online servers. I've tried to load from a cloud save but the game mail still shows claimed unfortunately.

radiant elm
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Platform: Switch
I have a notification in my mailbox and can't see any new mail. I assume it's supposed to be my Wall-E's garden dreamsnap rewards, but there's nothing there

hallow hornet
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Platform: PS5
I have a bit of trouble submitting dream snaps more often than not.
Keeps giving me error code 11. Is there something I can do to remedy?