#(Archived) Update 7 - Questing Issues

1 messages · Page 1 of 1 (latest)

steel fulcrum
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**Please post here if you're having questing issues

Use the format below:**

Issue:
Screenshot/Video:```
opal briar
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Platform:Switch/PC
Issue: Seed of Memories/the game still doesn't recognize the dreamlight tree seed. I have been stuck for months. Please tell me that someone is working on this and I will get a dreamlight tree in my valley someday. Please!🙏

vital orchid
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Platform: PS5
Issue: Can't complete the "Boss Up" quest. It's saying that I don't have Futuristic clothing but as you can see in this picture, I do

leaden kernel
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Hi I can’t finish the breaking the code quest for belle

rapid verge
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I'm doing Vanessa's quests and it wants me to take her picture. I've taken 6 or 7 and it's not giving me credit.

little agate
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Platform : Xbox one S / Windows pc Quest : The great blizzard ; Issue : I am stuck since 8 to 9 months in this quest because the first pool of sparkling particles ( the one near the outside Pilar) never showed up . In 9 months i send 4 reports , i tried everything , watered the entire biome , watrered everything in the cave , in every order , nothing works . It's been 9 updates sice then , and it never gets fixed . Why did i pay for this game if i cant progress my quests for 9 entire months ?????????

spark sandal
#

Ps4
Very first forgotten world quest
Rotten Carrot
I'm unable to pick the carrot up it's stuck in the pillar

crystal grove
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Steamdeck
Into the west wing
Can’t find last ladder piece have checked all the places in the walk throughs

gaunt flower
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Platform: Nintendo Switch
Same issue as SK Jade and Hik Masao.

dusty echo
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Platform: XBox One Game Pass
Issue: "A Prince in Disguise" quest - cannot get key from lion statue or find key in hot place (assuming fireplace)

lament linden
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Platform: XBOX
Issue: Cant order "Date Night Exterior Table" from Scrooge for Beast Quest-The Beast With No Bite

civic palm
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Platform: Xbox one gamepass
Issue: Into the West Wing quest, putting on the Lumiere disguise makes the game lag terribly. I think it was mostly the candle hat.

hard holly
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In the book hunt quest, I am unable to find the Coin Pool Theory book to dig out of the ground on the beach. I’m hunted all over and refreshed the game.

broken mica
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platform: nintendo switch

doing beast’s level 2 quest. game did the thing that happens very often to me where the prompt to give a character something stays on the screen after i select “give,” which softlocks me. restarted the game and the food i gave to beast was gone from my inventory. went to talk to him as instructed and the game softlocked again because i don’t have the food anymore and he technically has it but the game is confused. will probably happen again if i restart once more.

EDIT: surprisingly restarting the game again let me proceed, thank goodness

rancid nacelle
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platform: xbox series s Issue: here and there and back again quest... i placed the citrine lioness statue out on the floating rock off of the glade of trust and it disappeared and now i cannot complete the quest.

agile ocean
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Xbox x/s
Keeps glitching and freezing having to keep restart

urban cloak
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Platform: PC
Issue: Quest - These Legs Were Made for Walking - I left Ursula's home to get the items to complete the previous quest. Now Ursula won't turn back into Vanessa to take the photo for this quest. I have saved, updated cloud, restarted game, etc and no luck.

hasty marsh
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Platform: Switch
Issue: Quest - Matchmaking Magic - Decorating the romantic spot on Dazzle Beach - it is not counting items placed so can’t complete quest.

tiny crystal
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Platform: Switch
Quest: A Prince In Disguise
Issue: Donald’s name is popping up when it should be the players during this dialogue

versed minnow
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Platform: Steam Issue: not able to complete The Beast with No Bite Quest,won’t allow me to take the picture of Beast in the castle.

humble ember
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Platform: Switch. Quest: ? - I can no longer see it sorry! It's the part of the Ursula bundle quest where you wait an hour. Issue: The quest was in my quest log but now it seems to be gone. Not sure if it's a real issue or if they vanish now when the character goes to sleep which she has now done. Hope it's normal and not a bug but I've never experienced this before.

The quest reappeared but it looks like it's starting over and wanting me to change Ursula to Vanessa.. which was the 1st step in the questline. Being she is asleep I cannot tell for sure.

harsh trout
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On Mac, I am unable to craft the Mirror of True Seeing for Beast’s “The Crown or the Claw” quest. It is not showing up under my crafting menu selections but it is indicating the items needed in order to craft it. (I have all the materials to craft it already)

warm rivet
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Pictures(in the Dream Castle) won't work for beasts level 2 quest( Nintendo Switch )

jagged charm
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Nintendo Switch, eyes in the dark quest (still!) i previously had the log not falling but it prompts you like it had problem. Now when i go to the lion king realm door it just goes black with the loading symbol perpetually spinning as i hear the background music from the castle

hot spear
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Platform Playstation 5
Quest eyes in the dark
My log never fell qent on because it said it was fixed and now I gwt a black screen and it won't load.

ebon coral
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Platform: Switch/ PC Issue: Dreamlight fountain Note disappeared. I’m on Donald’s final friendship quest, I have followed him to the Sunlit Plateau campsite, but there isn’t any note on the ground to progress the quest. I looked up where it is supposed to be and it is no longer there.

polar delta
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A prince in disguise - switch - never got the clues and can't pick up the key from the lion

tight shadow
safe steeple
worldly trellis
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PC: I can't hang out with Beast to do the "Beast with No Bite" quest.

flint palm
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Platform: PC
Issue: Into the west wing: can't fix the library ladder as it will not accept the final item

fickle bone
atomic dome
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Platform: Switch
Issue: Ursula disappeared from the island while doing her new quest.

eager belfry
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Platform: Switch

Issue: Cant get pass fairy god mother’s level 7 Bibbidi-Bobbidi-Oops quest of taking Broken Object in Minnie house. Took multiple photo but the quest not recognising it at all.
It is after 4pm for me.

Screenshot: Refer to below for the screenshot as needed.

untold grail
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Platform: PC Epic
Dreamlight Duty "Have a Daily Discussion 0/1" does not complete by talking to The Forgotten

proper bluff
echo mantle
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Platform: Switch Issue: Still cannot find the Forgotten to Talk to them after the crash during the Remembered Questline, searched all through the castle to find them and can’t find them at all still

balmy lotus
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Platform: switch

Haunted Holiday Star Path not registering broken rocks. Stuck at 4 even though it’s been completed.

rich crescent
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Platform: Nintendo Switch
Issue: "Forgotten Memories - Trust" Quest - still cannot fish the mirror out of the water, so I can't progress the story line. No fishing circles are spawning at all.

urban cloak
fringe steeple
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The note from the board in Belles level 7 quest is stuck and won’t let me pick it up

raw vigil
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@hasty marsh place the elements on the side of the maps where it's written dazzle beatch, it worked for me (i'm on PC tho so i'm not sure for switch)

ripe nova
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Platform: PC (Steam)
Issue: For the quest "Be Our Friend," it untracked on its own while I was planting the 10 crops.

fierce otter
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PS4: Beast with no bite.
Can't get the recipe from Beast.

woven vault
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platform: switch
Issue: nala's fish quest extra fish in inventory.
( I finished this quest the week it was released but i still have an extra fish in my inventory that I can't use or sell. I got this extra fish because I had a fishing buddy with me during the quest and i got three fish but the quest only asked for two. I think I report this back then I don't remember but it still isn't fix so i'll report the issue here.)

hidden loom
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Platform: steam deck
Star path not removing/registering “break some rocks!” - I’ve been breaking many rocks, it still reads 0/15

lunar island
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Platform: PC (steam)
Issue: I am currently on Belle's level 7 quest, "The Best Mystery Solver in Dreamlight Valley". I have gotten as far as to the second memory, and unfortunately the page ended up flying to the left and into a corner that is unreachable. Due to being in Mickey's Hidden Room, I am unable to edit anything in the room. I can't grab the page either. I have seen a few people come across this issue, and I just want to get the page to work on the quest. I was able to fix the issue for myself by going on the other side of the wall, but for others who may not be able to I wanted to report it.

molten palm
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Platform: PC (Steam)
Issue: On the quest "These Legs Were Made For Walking," Ursula/Vanessa does not meet me at my house. I have tried picking up all of my other houses, restarting the game, removing some of the furniture from the main room and clearing the corners, and checking every room on every floor but she does not appear even though the quest updates inside my house.

tepid ravine
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Platform: Switch
Issue: On Beast’s quest ‘The Beast With No Bite’ the pinned message keep glitching by completing and restarting the objective (specifically while I am fishing). Apologies for the quality, I can’t take the video on my switch.

heavy flare
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platform: pc/windows issue: be our friend quest with the beast is stuck on "hang out with the beast to make sure a catastophe doesnt develop" just before needing to plant 10 crops and collect them and collect fish

pulsar pebble
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Platform Xbox pass pc
So it’s actually a daily issue it’s making me do a daily for spring egg bowl and obviously I can’t do that cause that event is many months old and I can’t get rid of this daily at all .

frigid tapir
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Platform: Steamdeck
Quest: Ursula bundle
I had no chance to give Ursula any kind of „job“ (gardener, miner, fishing …). It says I need level 2 for Ursula. Ursula is level 10 in my village for a long time.
Solution: I asked her to hang out with me and than I could give her a role. 🥰

neon knot
digital flame
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Platform: Pc
Quest: Book Hunt
Issue: The book "coin pool theory" don't appeares in the inventory after I dig it.

rapid pine
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Platform: PC (windows)
Issue: Scrooge's Treasure Hunt Part 2. Stuck on step "focus your magic on the map in your inventory." I opened the map, got the memory, task didn't mark as completed. Now the map is gone and I can't progress in quest. Can't get the lenses from Scrooge to complete this quest or the potato quests
Has been stuck on this task since October 2022.

hard sorrel
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Platform:Xbox and PC
Issue:Liar Sweet Lair quest
It says 2 out of 3 papers but I got 1 in Mickey's and the other in Merlin's but the 3rd is supposed to be in Goofy's house and it isn't showing up for me on both platforms

minor badger
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So I hate the simba quest for the 10th because you have to order 15 flowers but they never become dry

lone cobalt
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Platform: Xbox series s
Quest: The Beast with No Bite
Issue (bug with a fix): When you have to cook 3 recipes, two of each, if you by chance cook any of two meals with different ingredients meaning they’re separate stacks, it will allow you to give the food but won’t register you have so the food will still be in your inventory and you won’t be able to progress.
I was able to fix this easily by remaking one of the meals with the same ingredients as the other but wanted to make you aware of this issue as at first I couldn’t figure it out.

waxen forum
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Platform: PC on STEAM. Belle's level 7 quest, the page flew into the corner and now I cannot retrieve it

versed valve
hushed shore
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Platform: Switch
Quest: A deal with Ursula
Issue: there is no dark Crystal to pick up from the pedestal in the forgotten lands. I checked my inventory and storage to make sure I didn’t stash it away. It’s nowhere to be found

vagrant dew
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Platform: switch
Quest: the singing ice
Issue: I can’t get the icy bouquet still from elsa because when I first did it (a year ago now) my game crashed and I got the quest but I never got the icy bouquet and I got told it would be fixed in this update but it hasn’t been and I would like to finish the story

flint wind
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platform : pc
quest : book hunt
issue : searching for the lost book somewhere in the plaza but the book hasn't spawned anywhere , i found the other 2 no issue but this last one i cannot find & im not sure if its because my plaza is pretty decorated or what but it is nowhere to be seen.

spark sandal
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Ps4 can't pick up the carrot it's stuck in the pillar
Forgotten memories friendship quest.

edgy cobalt
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On switch The feathers from the wally quest that i completed a while ago continue to spawn like crazy!

median badger
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Hey does anyone else have an issue with Buzz’s Catch them all quest? Like I have all the quests done, but I loaded up my game this morning and it popped back up.

severe warren
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Platform: PS5
Issue: Pumpkin House not in Forgotten Lands - it has never been there since unlocking the biome and neither is Fairy Godmother. Plot of land where house is meant to be is empty.
Screenshot/Video:

sweet granite
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Platform: Ps5
Issue: during the lv 7 belle quest"thes best mystery solver " when getting the letter from the second clue, it Gerry stuck in the corner next to the rope shelf sbdc the bulletin board and can't be picked up.

regal dagger
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Platform : Switch
I can’t enter the realm of Lion King, I had the quest problem, (the one with the tree) and now I can’t even enter the realm

lethal ingot
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Platform:Switch I also can’t enter to the realm of Lion King when I want to do this is black screen and the star circle and nothing. After that If I want play I must restart the completely game.

tidal dust
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Platform: PC-Steam/Issue: Extreme lag in the Beauty & Beast Realm. Takes 10 mins to enter, and even after changing all the graphic settings in the game to the lowest possible, the character does not move. Having to crash out of the game is the only way out of it.

worldly birch
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Platform: Xbox Game Pass

Issue: Quest Be Our Friend. Whether I choose Mirabel or Wall-E when the Beast goes to talk to them the game freezes and crashes.

fossil thicket
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Platform: PC XBOX Game Pass
Some quest items aren't registering that you've found the items and these weren't in my inventory, they have been mined.

versed chasm
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Platform: Switch
Cannot hang out with Beast during “beast with no bite” quest so unable to complete quest or level him up.

swift bough
warm oracle
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Platform: Xbox
Issue: can’t get 2 of the 3 parts of the key for beast’s chest

civic jasper
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Platform: Switch & PC
Issue: Blizzard quest - no sparkling particles at the pillar appear to water. Cannot advance quest
Screenshot/Video:

hexed sphinx
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Platform: PC
Issue: Be Our Friend, teaching Beast gardening. I planted 10 crops then quit the game while I waited for them to grow. When I logged back in it gave me the "Hang out with the Beast" goal, and once I grabbed him again it was no longer checked. I have harvested the crops now and it is not progressing. EDIT: Planting an 11th crop fixed the issue.
Screenshot:

warped bobcat
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Platform: PC/Epic
Issue: Missing/lost Ice Shard for Usula's Deal of the Day

The quest required that I collect 10 ice shards from blocks and 20 snow. I am missing 1 ice shard and I am not sure if there weren't enough to collect or if the shard has got stuck in a rock. I have moved and collected everything (found 2 eggs from easter hidden in rocks by doing so)... left the game and went back in. I have tried laying down rugs to see if an item shows up as in the way and after 30 mins of looking I am admitting defeat.

Right now I am just hope that Anna isn't doomed to be indebted to Usula for the rest of her life over a chocolate fountain.

cloud pumice
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Platform: PC/Steam
Issue: In the Quest Book Hunt I can't find the coin pool theory that's dug on the beach
Solution: I found it underneath my beach house

flint dirge
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platform: pc/xbox game pass
issue: i cant collect the paper for ursula's quest, i know where it is supposed to be but it is in neither of the three houses, idk what to do now

graceful river
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Platform- switch
Issue- graphic / visual & questing issue. the Olaf bug. The water particles aren’t showing up

sweet granite
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DreamLightDDV This is not a chat space. If you want to help others. please tag them in #dreamlight-help . Please keep these spaces clean so the devs can see the reported bugs DreamLightDDV

bronze lava
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Platform: PC Issue is Meeting Mother Gothel for the First time. Game crashes continueoulsy

wraith crystal
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Xbox one: Can't complete Deal of the day: The Chocolate fountain. Not enough ice shards available. Search the entire biome. Nothing respawning. Can't even submit a help ticket to gameloft. It just sits on the submit button, rolling but not processing.

mighty edge
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Hi my seed of memories tree won’t grow been few days been planted and water now and still nothing. What do I do now!!

keen warren
#

Platform:PC
Quest: Meddling Mirabel
Issue: Stuck on quest turn in screen. Handed Mirabel over the appropriate items but was soft locked as it did not register me giving confirmation to give the item over. Mirabel’s dialogue continued even though item window was still open. No amount of button pushing on my controller helped. Could not exit game without completely overriding input with keyboard.

arctic plinth
#

Platform: Switch
Quest: Bibbidi-Bobbidi-Oops
Issue: Olaf’s parasol item is not showing up on Dazzle Beach for me to photograph it.

rose light
#

I've been stuck on the stupid aliens, 24/25 since the Toy Story Update. So many help tickets submitted. Nothing. So frustrating.

radiant kindle
#

Platform: Switch
Quest: Nature & Nurture
Issue: Picked up the mine chest prior to the quest and now it won't read as I have the items/chest not there.

narrow shore
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Hi when doing the curse quest, it crashes my game every time I open my menu tab. Because or this I am no longer glowing in the here and there so I cannot get the orb of trust because I cannot see it.. I also cannot go back to Ursula/kristoff/merlin to do the spell over again.

fast skiff
#

Platform: PS5
Quest: Deal of the Day: The Chocolate Fountain
Issue: 9/10 Ice Shards

light echo
#

Platform: Switch
Issue: these legs were made for walking: Vanessa/ursula is not going to scrooges store after I’ve given her a 3 star meal. I will go in there and says talk to her but she never shows.

glad harness
#

Platform: Xbox Series X
Quest "Be Our Friend" randomly resets itself while working through it.

chrome pewter
#

Platform: Switch, PC, SteamDeck (yes I tried on all three)
Quest: The Best Mystery Solver in Dreamlight Valley
Issue: Notes from the board cannot be picked up

Edit: thanks to a suggestion from a previous post, I went to the other room and was able to pick it up from there!

keen warren
#

Platform: PC
Quest: Wall-E’s Garden
Issue: same issue with Mirabel. When trying to turn in quest items, I get softlocked in the turn in screen. Dialogue continues at the bottom but I cannot remove the item confirmation window. No amount of button pressing on the controller fixes this nor does keyboard input work. I have to physically quit the game by alt-f4.

rotund mantle
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Platform: PC/Steam Issue: Quest, Deal of the day: The Chocolate Fountain. Only able to get 9/10 ice shards. The last one is missing. Looked all over Frosted Heights for it and it's nowhere to be seen.

jolly arch
#

Platform: PC
Issue: Unable to hang out with the Beast to complete the quest line "the beast with no bite". It doesn't even give me the option to hang out with him. I have him upgraded to level 10 already so I don't know if that is the problem or not.

worldly wave
#

Platform: Switch (Lite)
Quest: Deal of the Day: Bad Hair Day
Issue: I finished this quest two days ago when I handed Moana the shredded coconut. When I loaded up my game today (I hadn't touched it during the server issues), it still shows the quest as incomplete and telling me to give Moana the shredded coconut, which I no longer have and I can't prompt WALL-E anymore to shred them so now it's stuck.

royal kayak
#

Platform:PC
Issue:on the quest deal of the day: the chocolate fountain i have 9/10 shards and there is no other ice in the biome, moved all objects out to have a clear view and there is nothing.

unique forum
#

Platform PC/Switch

In the Toy Story realm quest (A Secret Mission in Uncharted Space) after the batteries and the race car track, I'm told to "Meet Woody by the window". Neither him nor Buzz are there. They've disappeared from the game. I've restarted the game multiple times and switched from PC to switch and they're still nowhere to be found.

EDIT: They finally appeared?!?!?!

I left the realm (which I had tried before) but then ALSO left the castle. When I came back to the realm they were there. So weird!!!

thin loom
#

Platform: PC
Issue: ‘Be Our Friend’ quest with Beast isn’t registering that the crops have been planted & harvested. They’ve been counted, but the game won’t register it as done, so I can’t proceed. It has been like this for two days now. Rebooting game doesn’t make a difference.

loud kraken
nocturne fjord
#

Platform: Xbox Issue: Quest, Deal of the day: The Chocolate Fountain. Only able to get 8/10 ice shards. The last two are missing. Looked all over Frosted Heights for it and it's nowhere to be seen I moved houses and deleted everything in the area and can’t be found

clever mulch
#

**Please post here if you're having questing issues

Use the format below:**

Issue: lagging, freezing 🥶 
No screenshot but I’ve had to restart multiple times this morning I think it has to do with the new update or something
unborn oracle
#

Platform: PC/Steam
Issue: Missing/lost Ice Shard for Usula's Deal of the Day

The quest required that I collect 10 ice shards from blocks and 20 snow. I am missing 1 ice shard. I have moved everything, left for a day to see if it would just need to respawn the following-- still nothing.

silk saddle
#

Platform: Switch
Issue: Missing an ice shard for Ursula's Deal of the Day quest.

I'm also missing an ice shard. I found 8 ice blocks and collected the shards from them, but it's like the last two never spawned.

muted oasis
sweet granite
#

Platform: Steam
Issue: For Belle’s quest || The Chronicles of the Ancients||
||None of the symbols were visible when I started that portion of the quest. I tried offsetting time of day so that it looked like night, and none became visible. Taking a pic of where the one on Ariel’s island was supposed to be did register that part completed. Tried relaunching the game and also turned off my computer for some time with no change in behavior. I stopped playing while it was still daylight. When I logged on in the morning, broad daylight with no time offset, all my remaining symbols were visible. It seems like they may not be visible at all until your game transitions to night perhaps. ||
Screenshot/Video: None. I didn’t think to take pics as I didn’t realize it was a bug until it resolved itself.

unborn pecan
#

Platform: PC/Steam
Issue: Unable to complete Ursula's Deal of the Day: The Chocolate Fountain Quest.

Only 9 Ice Blocks of 10. I've removed everything from the biome, looked through every inventory, restarted the game and waited until the next day and it's still not there.

gleaming ore
#

Platform: Switch
Issue: Deal of the Day: The Chocolate Fountain. I’m supposed to get 10 ice shards from the frosted heights, except there isn’t 10 blocks. I’ve completely cleared out the biome to see if it was under something and it’s not. I have closed and reopened the game. Nothing. Anyone else having this issue?

warped quest
#

Platform: Switch
Issue: Mickey Mouse quest: The Secret Door
“Refer to mickeys memory to find the secret door” the memory does not appear/or the memory orb went into a part of the mountain by dazzle beach and can’t be obtained. (Restarted several times, no change)

cunning birch
#

Platform: PC
Issue: I am on Beast's Be our friend quest and I have gotten to the part where you choose either Mirabel or WALLE to talk to. I chose Mirabel and I created the items. Beast will not leave my side. I have tried leaving him to Mirabel to hopefully trigger the scene but nothing works. (Sorry I don't have a picture)

daring torrent
#

Platform: Switch
Issue: I am unable to buy the Date night exterior table from Scrooge... won't let me buy it...(sorry don't have pic)

sly merlin
#

Platform: Switch
Issue: progress on beauty and the beast quest line reverted to Belle asking me to put on the costume. Had progressed several quests past this.

leaden mist
#

Hi, I’m playing on the Xbox one and after the update I’m trying to do the beauty and the beast quest but everything‘s acting really slow and glitching a lot. When I go to the map everything is white and then it comes back but then trying to leave my house takes a long time and now I reloaded my game. The game is not working well and now the rain is slow and my person that is trying to run is also going slow as well. Please send help to Xbox one.

analog mortar
#

I still having issues this the boss quest. It says pick up clothing bag which there is not. It highlighted in the clothing inventory but not there.put in a ticket but hasn't been fixed. Xbox X platform. Hope it gets fixed🤞

hushed oracle
#

platform: ps5
issue: “completed” pop-up for any of the quests from ursula’s dream bundle pop up in the middle of the screen twice in succession. the musical fanfare also plays twice

steady trench
#

Platform: Switch and PC Issue: I can't complete the mission "Gather paper for Ursula", I collected 2/3. I believe there are two reasons for this, 1: the design of my Merlin house is different from the others and that's why I didn't find the paper there. 2: I saw a lot of people saying that there is a bug where it is not possible to find the paper for Goofy's house.

thin cedar
#

Platform: PC
Issue: Deal of the day: Chocolate Fountain
Unable to find more than 8 of 10 ice shards in Frosted Heights. I broke every piece of ice, from the ice blocks to the ice that gives you just snow.

cobalt heath
#

Platform: PC/Steam
Issue: Deal of the day: Chocolate Fountain
Have broken all the ice in the Frosted Heights 2 days in a row. Was stuck at 9/10 the previous day, and even after checking back the next day, still can not find the last one. I even cleared out the furniture and trees to check under things.

loud kraken
#

Platform: pc/steam
Issue: No matter the quest the game tends to freeze on the pop up window when giving items to npc. No other way to continue than forcing the game to shut and start again

placid cedar
#

Platform - Steam/Steam Deck

Issue - Deal of the day: The Chocolate fountain. Missing 1 Ice Shard, only found 9 ice shards in the blocks of ice.

native blade
#

Platform: PS4
Issue: Ursula Bundle. Only able to collect 9/10 Ice Shards during the breaking ice blocks task
Issue 2: Buzz Lightyears Collect em all quest, the final Alien toy isn’t showing up in any characters homes

regal pecan
#

Having problem with crashing and I.payed of the ursula bundle I couldn't do any quests playing on xbox series x

empty estuary
#

platform: xbox series s Issue: here and there and back again quest... i placed the aquamarine lioness statue at a wrong spot on the dazzle beach and it disappeared and now i cannot complete the quest.

muted crater
#

PC/Steam- Forgotten Memories: Friendship the clam and carrot are not showing up tried moving houses etc to no success

fallen tide
#

Platform: Switch
Quest: Be Our Friend
Issue: There is no option to hang out with Beast

alpine leaf
#

Platform:PC
Issue: the notes for Bella's Level 7 quest fell in a spot that will not let me interact with it

wise hinge
#
Issue: I was doing the quest for beast, the beast with no bite. And it started raining when I was talking to Beast after turning everything in and then it started raining mid conversation, and when the rain stopped I went back to talk to him again and now, after talking to him is in a constant loop if  bring the food check bring the food check.

Screenshot/Video:``` I can’t post a video of it because video for the switch has been disabled
vital latch
#

Platform: PC
Issue: Every time I try to enter the lion king realm it gets stuck on the loading screen. Not completely frozen, but the dreamlight icon is eternally spinning and I can't leave unless i completely exit and repoen the game

alpine jacinth
#

Platform: Switch
Issue: Quests with 'giving items' stuck every time.

So every quest i do, no matter if i play 5 minutes or 2 hours... when i gives the items, the screen gets stuck (like the picture). This is with all new quests!
I need to restart the game after every item quest. So again, too be clear, it's with every new quest from this update.

indigo anchor
#

The new Olaf quest that came out today 20th september is glitching. Can't start it, tried to talk to Olaf and nothing happens.

stuck cloak
#

I did'nt get any quest today 20's september. Im playing on nintendo

pliant prawn
#

Deal of the day: The chocolate fountain
Nintendo Switch
Stuck at 9/10 ice shards and all of the ice shards are gone from the Frosted Heights.

night holly
#

Platform: Switch
Quest: The Curse
Issue: game freezes and crashes if you go onto map/quests bar, and I can’t find Kristoff to ask him for help to progress through (before the curse started he was asleep in his house so I’m worried he’s stuck in there due to the curse)

tropic onyx
#

Gamepass
I have all 16 of the emerald slivers but yet i don't have the jade crystal recipe to craft it. (it never autopopulated.

latent skiff
#

Platform- PC
Quest- The new Forgotten Quest
Issue- i finished act 1 back in June and also I updated and logged into my game last Wednesday at 9am cst and the quest has not shown up on my game yet.

steady drum
#

i am doing the sunstone fragments quest for mother gothel and i picked up the one at night in then forest but when i logged on the next day it said that i didn’t and now its not appearing for me. i play on switch.

opaque vessel
#

Platform-PC Quest- Fungeons and Dragons Issue - Game does not recognize that I have futuristic clothing on

stable gate
#

Platform - Switch
Even though Belle is past level 2 and I have all the other requirements her first quest won’t unlock for me

winter yoke
#

Platform: Switch. With the Star Path, I’m gathering cocoa beans for Anna’s favourite treat but it’s not registering

clever mulch
#

Platform: xbox
Issue: game freezes when I try to repair furniture in beast quest

Update: it finally worked after 4th restart of game 😅

austere sierra
#

Platform: Pc xbox gamepass
Issue: after almost 2 months i still can't find the last green emerald bottle for the green potato quest

iron raptor
#

Platform: Nintendo
Issue: Ursula/Vanessa has been missing from my valley and map for three days, causing an inability to complete her new questline

sturdy tendon
#

Platform: Xbox one
Issue: Into the West Wing quest. I put on the Lumiere costume and now the game is lagging horribly.

Update: After you take the candle hat off, it goes back to normal.

frozen hull
#

Platform: Switch
Issue: Matchmaking Magic - game not registering decoration of romantic spot on dazzle beach so I am unable to progress

wide hull
#

Platform: Switch Issue: Be Our Friend Quest - It was going fine until I was trying to delete something from my Valley or remove then it glitched out when I re-entered the game. This part of the quest appeared Telling me to hang out with the beast but I don’t know how to Do that I tried mining with him and gardening, but nothing worked

sage briar
#

Platform: Steam Issue: Quest vanellope Boss Up, I’m currently having a challenge with the Boss Up mission to stink out Scar. I have completed all the step except for placing the Scar Lure near his home. When I open Furniture setting to select it the item is not there.

terse forge
#

Platform: Switch
Issue: The Remembering Quest - the leader shard did not appear.

hollow summit
#

The Haunting of Dreamlight Valley quest will not show up for me. Scrooge is at max level. Game has updated to latest version. Closed out and tried again. Nothing.

livid wave
#

Platform: PC
Quest: Built to Destroy (unlocking Stitch)
I placed the device down and after the cutscene finished i thought i was playing as stitch. I was stuck like shoulders deep in the ground and the camera was stuck in like... first person? I couldn't move or do anything, except looking around.

broken bloom
#

Platform: switch Issue: in the Ursula chocolate fountain quest I can’t find the last ice shard. I’ve restarted the game and everything but I can’t find it. I’ve combed through the frosted heights multiple times even going slow walking and can’t see it.

fossil monolith
#

Platform: Switch. Quest: Deal of the Day: The Gift, apart of the Ursula bundle. I am to follow Donald to the cave but I’ve checked all the caves and he has completely disappeared.

dry socket
#

Platform: Xbox 1
Issue: Dreamlight duties registering as completed when I haven’t done them
Mine 4 spots in Glade of Trust, marked as completed after 2 spots done
Mine 4 spots in the Mines, marked as completed while mining on beach

grim gyro
#

Platform: Nintendo Switch
Issue: Quest Eyes in the Dark
I have everything in my inventory to repair the sound system, but when I go to a craft table the recipe doesn’t come up like it’s supposed to. It shows Nala’s head by the iron ingots. I have tons of them. It seems like the game thinks I don’t have any and won’t let me progress to repair the sound system.

surreal lagoon
#

Platform switch.
Issue: Decorate the Peaceful Meadow place 10 pieces of furniture. I have 1/10 and have set multiple different things and nothing is counting. I've restarted the game and still not working.

livid wave
#

Platform: PC
Quest: The Great Blizzard
When the cutscene to grab the orb started, my character started glitching around on both sides of the pedestal and after the cutscene finished i was stuck

cinder imp
#

Platform: PC
Quest: The best mystery solver in dreamlight vally
When giving Belle the quest items, the game bugged out and I had to restart the game

eternal isle
#

Platform: PC/GeForce NOW
Issue: Mother Gothel - removing the curse
*1st play session *- Met Mother Gothel and started quest, revealed where the orb is, saved manually, then pressed 'M' to open map. Game crashed.
*2nd play session *- Restarted game and all buildings are no inaccessible, pressed 'M.' Game crashed again.
*3rd play session *- Unable to start new session in GeForce Now, getting error 'wrapping up your previous session' for hours

Unsure how to proceed as it seems the quest jumped ahead in progress without my input.

left pollen
#

Platform: Switch
Issue:

The name of the Quest is “Wanted Aliens.” It is Woody’s quest. I found ALL FIVE ALIENS but the alien by the big willow tree, I was unable to pick up the alien.

To solve this I closed out the game, logged back in, and then the alien was gone but it wasn’t in my inventory.

I cannot progress in the game due to this glitch. I have already done the standard trouble shooting options. Any help is greatly appreciated!

ionic barn
#

Platform: PC- Steam
Issue: I'm having an issue with one of Buzz Lightyear's early quests. He wants me to watch him talk to Ursula, but he won't walk anywhere. And on top of that Ursula is not appearing anywhere on the map.

I tried restarting the game, unselecting the quest and re-selecting, and I've also tried having Buzz hang out with me and taking him to Ursula's house as well as Dazzle Beach to see if the event would trigger around water, but it doesn't.

unreal atlas
#

Platform: PC - Steam
Quest: The Remembered

Issue: When I go to the second light with the bed. I speak with the Forgotten, and then am told to Focus My Magic on the Bed. However, I am unable to interact with the bed at all, so I cannot continue.

pallid cloak
#

Platform:Switch
Issue. The quest, The magic is everything.
I'm on the last part, Return to the Forgotten. I can't find her anywhere. She's not on the map, I have checked her house, nothing.

modest shard
#

Platform: PC, through Steam
Issue: I'm currently on Ursula's/Vanessa's quest, ''Deal of the Day: The Chocolate Fountain''. Unable to find the 10th Ice Shard. Removed everything from Frosted Heights, and it just doesn't show up.

acoustic ice
#

Platform: Steam
Issue: Ursula's daily deal quest with Anna, only 9 out of 10 ice shards (and blocks they come from) appear

autumn pawn
#

Platform :Switch. Ursula's Daily quest. Only have 9 shards. Can not find the last one.

lilac nova
#

Platform:windows
Issue:can't cook bug platter. Have bugs and coal

keen warren
#

Platform: PC Issue: If you have Wall-E equipped as yopur buddy when you go to talk to Woody to craft the carousel repair kit, it counts as it completely fixing the carousel. The quests still appear but the carousel is completely fixed.

grim portal
#

Platform: Switch
Issue: About the book quest of Minnie, I already finished it during my last game session. I’m playing few hours later, and I have to do again this quest already done before.

teal zealot
#

Platform: PC Issue: Belle's quest " The Best Mystery Solver In Dreamlight Valley", when getting the clue from the Board, the note flew into the corner of the room and I can not pick it up.

marsh sierra
#

Platform: ps4
Quest: deal of the day: the gift
Issue: am supposed to meet up with Donald in the cursed cave, Donald is not in the cave. Donald also seems to be missing from the map now, so i also cant complete the star path quest to hang out with him

digital copper
#

Plateform : Switch

Issue : the game is buggy when I begin the quest "Dark expérience" (français : une expérience ténébreuse).

Then the game closes.

swift zephyr
#

Platform: Xbox Issue: into the west wing outfit. As soon as I put on the candle hat my game becomes unbearably laggy the second I take it off it’s fixed.

tepid yoke
#

Platform: PS5
Issue: Cant complete "The Best Mystery Solver in Dreamlight Valley" quest for Belle at Level 7. After examining the board the note falls to the corner of the wall making it unreadable.

sly ingot
#

Platform: Nintendo Switch
Issue: The Best Mystery Solver in Dreamlight Valley quest. I can’t pick up the note that came out after interacting with the board

sweet granite
#

Platform: Nintendo Switch
Issue: can not find the pieces for the Quest "Sonnensteinfragmente". I am here at the right time (10-10.30 am) but there is nothing :/

slim ledge
#

Platform: XBOX SERIES X
ISSUE: Im missing 1 ice shard from "Deal of the day: the chocolate fountain" ursula/anna quest. I have waited for 2 days now for another ice block to spawn and it hasnt. I completely emptied my frosted heights biome and waited another day and still nothing! Please help
SCREENSHOT/VIDEO: wont let me post it in here

whole kernel
#

Platform: Xbox
Issue: Since Belle storyline, pickax has not worked. Preventing me from continuing the quest.

sweet granite
#

Hiya I'm on Xbox I am on the quest making of a monarch I've feed the sunbirds more than once and I can't complete the quest?

teal zealot
untold grail
#

Platform - PC Epic
Dapper Wall-E Dream Bundle quest "Strut Your Stuff":

  • Quest task from Goofy to take a picture -- taking a picture of a Dreamlight Fruit Tree does not count as a picture of a Fruit Tree.

  • Seemed implied that you were to wear the Victorian outfit/Dapper outfit that Wall-E gives you to the dance, but afterwards in dialog you say "... I never thought that a TRASH CAN LID could make a perfect hat for dancing."

keen ice
#

Platform: Switch
Issue: Quest-“Voice of Reason”-I can’t find the Voice Squid in the Forest of Valor. The other two areas had sparkling, orange bubbles in the water but there is nothing in the Forest of Valor. I have tried restarting the game and restarting my switch. Does not work.

jovial glade
#

Platform: PC (STEAM)
ISSUE:
-Quest: What’s Bad for the Business-
• Player is having issues with Scrooge not walking over to talk to Ursula for finishing the quest. Scrooge initially walked over to a corner of the map and now is just roaming around the valley.

hallow hare
#

Platform.Switch
Issue: Quest Remys Recipe Book
Cannot get the first recipe book on dazzle beach to spawn. Have moved goofys stall and picked up items but it does not spawn.

oak radish
#

Platform : Xbox Series S / Windows PC
Quest : The great blizzard
Issue : There's no sparkling water particles to water on the pillar, i have reported this multiple times via e-mail, it's annoying because it blocks me from progressing on the main story, this is one of my favorite games and i can't play it because of that bug. i have done everything and nothing fixes it, please i wanna play sad it's been like this forever

untold grail
limpid canyon
#

Platform: Nintendo Switch
Issue: Missing ice shard for Deal of the Day: The Chocolate Fountain quest for Vanessa / Ursula. I cleared everything from Frozen Heights but the last ice shard is nowhere to be found.
Screenshot/Video: See attached

arctic totem
#

Platform: PC, Issue: "The Club Renewal" quest from Minnie is bugged. I picked up the banner in glade of trust but it did not give it to me. It is not in my inventory and I can't find it again in glade of trust. The quest step remains stuck on "investigate the glade of trust for a long-lost banner"

formal grotto
cyan path
granite urchin
sleek lava
#

Platform: Windows/Steam
Issue: I can't find the last emerald bottle even when I follow every single step from the Ultimate Guide on this server. I only found 15 from 16 Bottles. I saw the issue exists since June 2023. Is there any update?

sweet granite
#

Users unable to find the last ice shard or have extras is a known issue and has been flagged to Gameloft.

cobalt frigate
marsh sierra
lean sky
#

Platform: Nintendo Switch Issue: During Wall-e’s matchmaking magic quest, I’ve placed all the required items on Dazzle Beach but it hasn’t registered that I’ve placed any of them.

kindred sequoia
#

Platform:Switch
Issue: Deal of the Day:The Chocolate Fountain
Cannot find the 10th Ice Shard. I’ve removed almost everything from Frosted Heights and moved items I kept. I’ve gone around trying to place a large tree to try to uncover a red square. I’ve dug up a part of the land to try to uncover anything. I’ve waited to see if an ice block would appear but nothing has happened. Thank you for any assistance you can offer.

tepid quest
#

Platform: PC/Steam
Issue: Acts of Care quest, the Forgotten won’t give the flowers to Mickey.

warped bobcat
#

Platform: PC/Epic
Issue: Acts of Care quest, the Forgotten won’t give the flowers to Mickey. I collected them, gave them to the Forgotten in my house. The quest changed to follow the forgotten but when I left the house in the hopes of starting it (Forgotten didn't make any move to leave) they vanished and went back to their realm and won't leave it. As it is their place, I can't get Mickey to follow me to where they are.

Edit - When I logged on this morning, the Forgotten talked to Mickey and the quest continued. Is the Forgotten time locked to their realm at all?

sweet granite
#

Platform: Switch
Issue: Acts of Care quest, the Forgotten won’t give the flowers to Mickey.

minor condor
#

Platform: PS5
Issue: Acts of Care quest, same issue as above where Forgotten went back to their castle and won’t give Mickey the flowers

granite timber
#

platform: Xbox one
issue: Woody quest. cannot pick up pipe cleaners or popsicle sticks in toy Story realm. the items do not glimmer when you walk up to them and are unattainable. cannot complete quest.

gentle latch
#

Platform: Switch
Issue: Can’t complete Acts of Care quest. The forgotten followed me into my house and then went back into the dark castle after I left my house. They won’t initiate the interaction with Mickey. I tried hanging out with Mickey and taking him to the dark castle but he didn’t follow me all the way in and there’s no way to bring the forgotten out because we can’t hang out with them
Screenshot/Video:

runic elk
#

Playform: PC/Steam
Issue: EVerytime i go to Give items to a character the menu doesn't disappear. I then have to Alt+F4 out and reboot for my to progress the quest further.

winged quartz
#

Platform: Xbox Series X Game Pass
Issue: Can't complete Acts of Care quest. Just as Jojo listed above, the Forgotten followed me into my house and, when I left, returned to the dark castle. So now the Forgotten won't give the bouquet to Mickey to progress the quest.

ripe nova
#

Platform: PC (Steam)
Issue: For the "Acts of Care" quest, I went into my house to gather the flowers for the Forgotten. I gave her the flowers in my house and when I went outside, she disappeared. I can't process the next step for the quest.
Screenshot/Video:

viscid bison
#

On playstation 5

The beast with no bite photos don't work or aren't being recognised by the quest in the castle , Remy's and out side , and the other quest I'm also having issues with the quest with the forgotten where you have to take pictures of skull island and the yellow flowers in the forgotten lands and the black raven, same.issue the photo mode after shots are taken are not recognised so that's 2 quests I can't continue with

foggy harness
#

Platform Switch
Quest Acts of Care

As others have said, after giving flowers to the Forgotten she disappears to the Dark Castle (and her dialogue is back to one of the old conversations). Can’t progress further.

junior mulch
#

Platform: PC/Steam
Issue: "Deal of the Day: The Chocolate Fountain", stuck on 9/10 Ice Shards and no more Ice Blocks to break down.

odd spade
#

Platform: XboxOne
Issue: Woody repairs carousel lights...
Carousel lights have been repaired. Talk to Woody. He "thanks" . Then repeat... Lights have been repaired again, tada. Talk to Woody. He "thanks". Repeat. This took about 4 times before it recognized quest had been completed.

signal drift
steel condor
agile viper
#

Platform: Switch
Issue: Can’t complete Acts of Care quest. The Forgotten followed me into my house to get the flowers. When I left my house the Forgotten has disappeared from my Valley. She is no where to be found and I have checked the Dark Castle and Valley completely.

hushed kiln
#

Platform: PC/Steam
Issue: Can’t complete Acts of Care quest. The Forgotten followed me into my house to get flowers. When I left the house the Forgotten disappeared from my Valley. I checked everywhere, and can't find her.

I also tried restarting my game and she didn't reappear

gaunt dome
hardy hemlock
#

Platform: Nintendo Switch
Issue: "Forgotten Memories - Trust" Quest - still cannot fish the mirror out of the water, so I can't progress the story line. No fishing circles are spawning at all.

winged quartz
formal grotto
#

Platform: PC
Issue: Deal of the Day:The Chocolate Fountain
I still have the mission problem and I only have 9/10 ice shards.

civic jasper
steady trench
#

Platform: Switch and PC Issue: I can't complete the mission "Gather paper for Ursula", I collected 2/3. I believe there are two reasons for this, 1: the design of my Merlin house is different from the others and that's why I didn't find the paper there. 2: I saw a lot of people saying that there is a bug where it is not possible to find the paper for Goofy's house.

whole fern
#

Platform : xbox series S
Issue : Wanted: Aliens Quest. I have all aliens except for the alien near frozen water fall. It does not appear for me

mossy umbra
#

Platform: switch
Problem: installed the hot fix and now beast doesn't have a hang out option

wooden wadi
#

Platform: Switch
Issue: one ice block is not spawning in “deal of the day: the chocolate fountain”
Screenshot:

winged verge
#

Platform: Xbox
Issue: Forgotten Quest Acts of Care, after I gave Goofy the Bouillabaisse, the Forgotten disappeared from the realm entirely and won’t allow me to complete the quest.

ember zenith
#

Platform: PC/Steam
Issue: I have the “Acts of Care” quest prompt but The Forgotten is nowhere in her Dark Castle. I have restarted the game itself, steam, and made sure steam was updated. I have tried on both my PC and laptop via cloud save and she isn’t appearing anywhere.

EDIT: The next day when I looked on my main map I was able to find the Forgotten randomly in my Peaceful Meadow and started the quest from there with no other issues

naive void
#

Platform: PC/Steam
Issue: “Acts of Care” quest, but I can't locate the character I am supposed to talk to.

EDIT: Came back an hour later and they were there. Time was then after midnight if it helps anyone else.

pulsar monolith
#

Platform: PC
Issue: trying to complete deal with Ursula, i'm up to finding the extra 3 dark crystals and i've got 2 of them, but the one for the sunlit plateau won't spawn. i've looked all over the plateau but it hasn't spawned.

flint dirge
#

platform: PC
issue: i can walk throught his weird orb but i dont think its suppossed to be there !

glacial zodiac
#

platform: xbox

issue: this has been an ongoing issue for a couple of updates but i still have the “Weird Fish” taking up space in my inventory even though i have completed all of Nala’s quests

faint reef
#

Platform: switch Issue: blue bubbles at the beach keep catching herring, no shrimp at all

hallow vector
#

Platform: Pc
Issue: The Gleaming Dawn Fragment is not registering for Mother Gothel's quest, it's been like this for a few months now.

hollow jackal
#

Nintendo platform: the balloons in the disney park are transparent the avatar comes across the balloon and can't move because there is an object there that is transparent, the same happens with the balloon in the movie up: ps I write here because I can't find it anymore nintendo chat

zinc laurel
#

Platform: PC
Issue: ‘Acts of Care’, given the flowers to the Forgotten, he should give them to Mickey and I should watch. But instead, he is no longer following me and back in his castle, so the quest is stuck. Restarting the game or going in and out the black castle repeatedly didn't help.
Edit: I could work around it by making Mikey follow me and entering the black castle. They meet and the quest continues.

plush remnant
#

Since update yesterday...I can not do Dreamsnaps challenge picture. It is not acknowledging the "playful" or "delicate"items.
On both my switch and ps4 platforms.
Also alot of random freezing and I have to restart the game. Also on both platforms.
I love this game and have put a lot of time and Money Into it. Super annoying it has so many bugs consistently.

civic cipher
real jungle
#

Can"t Finnish the "ACTS OF CARE" quest for the Forgotten as he doesn't follow to meet Mickey and neither does Mickey! I'm on XBOX Game Pass anyone else having this problem and can help!.

pseudo gulch
#

** Just a reminder this is not a chat space, please use the channels for their intended purposes**

bleak karma
#

Platform: Nintendo Switch
Issue: During the “Acts of Care” quest, the forgotten is not in the valley.

steel sapphire
#

Platform: Switch
Quest: The Dark Castle
Issue: I am to "Pass through the portal to the Dark Castle" but there is no portal. I have gotten every character but Belle & Beast to lvl 10.

elder hawk
#

Platform: Xbox
Issue: Acts of Service- the forgotten will not go to Mickey

left pollen
#

Still having trouble with woodys quest wanted aliens . My game glitched and it disappeared out of the ground . I keep being told its somewhere in the game but its not the same quest. Found them all but the willow tree

pearl belfry
#

Vanessa's quest... Quest just disappeared at the part where it says wait 1 hour, platform is switch

dry spire
#

Platform: PS4
Issue: The books we got from Olaf's Quest no longer sparkle and can't be picked up by your avatar. This changed after the hotfix.

queen finch
#

Platform: Xbox
Issue: I'm currently on Ursula's/Vanessa's quest, ''Deal of the Day: The Chocolate Fountain''. Unable to find the 9th and 10th Ice Shard.

regal parrot
#

Platform: PC/Steam Issue: I gave flowers to the Forgotten, for the "Acts of Care" quest. But she isn't giving the flowers to Mickey.

tropic frigate
#

Platform: PS5
Issue: Acts of Care - the forgotten seems to have disappeared from my map and I can't find her in any area

sweet granite
#

**Friendly reminder this is not a discussion space. If you want to help someone, please tag them into #dreamlight-help **

void eagle
#

Platform PS5 I only had 8 nodes of ice blocks and therefore can not complete my Ursula deal of the day

jade gorge
#

Platform: Mac
Issue: the level 10 stitch quest hasn't unlocked despite having stitch at level 10

rancid maple
#

Platform: Switch
Issue: Unable to complete Chocolate Fountain quest as 1 Ice Shard didn't drop when breaking the ice blocks.

rare garnet
#

Platform: switch
Quest: the magic in everything
Issue: it’s asking me to talk to the forgotten, but I can’t find them anywhere. In the valley or in the dark castle.

fleet rover
#

Platform: Xbox PC
Issue: On quest with Belle called "The Best Mystery Solver in Dreamlight Valley", the screen got stuck when handing her the furniture. It did not freeze, the buttons just weren't clickable. I exited out and came back in, and luckily it continued as if I already gave her the furniture so I was able to complete the quest.

lyric kelp
#

platform: switch
issue: "Acts of Care" quest the forgetting left the valley and wont complete the task

gilded nymph
#

Platform : switch

ACTS OF CARE quest. The forgotten has disappeared at the point of needed to watch a conversation with mickey. Cannot continue the quest

shell karma
#

Platform: Switch
Issue: the Forgotten has completely disappeared (not on map, in treehouse, in dark castle or in any of the caves) during the acts of care quest so cannot speak to her after giving goofy the bouillabaisse

onyx ruin
#

Platform: PlayStation 5
Issue: Acts of Care
The Forgotten never gives the flowers to Mickey as they’ve also disappeared off of the map. Same issues reported by others on other platforms.

spare ridge
#

platform: xbox series s
issue: acts of care
says to speak to the forgotton but is nowhere to be found on the map or just in the game in general so i cant start the quest

crystal idol
#

Platform: Switch
Issue: Acts of care
I got to the listen to the forgotten give the flowers to mickey part in the quest and the forgotten is now back in the dark castle and never leaves so I can't get any further.

green jewel
#

Can not find last crystal for Ursula on quest A Deal With Ursula

silent scaffold
finite plinth
#

Platform: switch
Issue: forgotten memories trust quest I did everything up until I needed to fish for the jewel-encrusted mirror and I have fished all over trying to get it. And I am unable to it doesn’t come up for me no matter how many times I fish for it. This been this way for me pretty much since the quest came out. I emailed for help and all they told me was to fish for it then never responded and then closed out my ticket and I am still stuck any ideas? Or something I can’t seem to find where I am supposed to email them again either

worldly burrow
#

Switch - Acts of care quest.
After doing the tasks it says to return to the forgotten but i can’t find her anywhere?! Am i missing something or is it just a glitch? TIA

warm charm
#

Platform: Nintendo switch
Issue: acts of care quest has glitched out after collecting flowers for Mickey and will it work

carmine flint
#

Platform: Switch
Issue: Acts of Care. After collecting the flowers and giving them to the Forgotten, the Forgotten has disappeared and had not given the flowers to Mickey

solemn sinew
#

Platform: Xbox one
Issue: Acts of Care. After collecting the flowers and giving them to the Forgotten, the Forgotten has disappeared and had not given the flowers to Mickey.

versed valve
#

Platform : Windows PC / Switch
Quest : "Great Blizzard glitch"
Issue : "Use your Watering Can on the sparkling water particles near the Pillar" No sparkling water on the Pillar. I'm stuck in this step and nothing fix this problem. I see lot of people with this problem

leaden grotto
#

Platform: Xbox Series S
Issue: The urusula mission asks me to break 10 ice blocks and the last one never appears.

modern flare
#

Platform: Switch
Issue:
Dream Bundle quest: Ursula
Quest : deal of the day; the chocolate fountain.
Having trouble finding the last ice shards in the Frosted Heights. Cannot seem to be able to find it.

bleak dagger
#

Platform: Xbox one gamepass
Issue: Lair Sweet Lair - The page from Goofys house still doesn't spawn in the game. We've checked every house, untracked and re-tracked the quest, did any troubleshooting I could find online except resetting the game.

sweet granite
#

Platform: steam // issue: Ursula bundle quest - chocolate fountain - can only find 9/10 ice shards. I looked in the sunlit plateau but it’s not in there. Been waiting for weeks to hear something back about this quest.

eager belfry
#

Platform: Switch
Issue: Acts of care quest. The forgotten will not go to Mickey to pass the flowers to him in the village. Struck on that quest right now. The forgotten is missing in my map too.

frozen cobalt
#

Platform: PC Game Pass
Issue: Game not recognising I am wearing Futuristic themed clothing for a questline with Vanellope.

humble nymph
#

Platform: steam, issue: Ursula bundle quest - chocolate fountain - can only find 9/10 ice shards.

dark cradle
#

Platform: Nintendo switch issue: Ursula bundle quest chocolate fountain - can’t find any ice shards as they won’t show up

cursive pumice
#
Issue: act of care will not progress
Forgotten needs to give Mickey flowers but is just hanging out in her castle instead
silk abyss
#

Platform: Switch
Issue: Acts of care quest. The forgotten will not go to Mickey to pass the flowers to him in the village. I found the forgotten hanging around in her castle after not finding her on my map. I tried to get her to follow me(but can't cause a lack of option for her to follow) or get mickey to follow so they could meet but that didn't work either. Can't progress the quest now.

civic wyvern
#

Platform: Steam/PC
Issue: Vanellope Level 7 Quest Boss Up
I found the spot I needed to get the sword, dug it up, but nothing happened. The stump and sword remained unchanged. I tried 3x with the same result. I quit the game and logged back on. The stump & sword are gone but now it says I need to pick up a pouch in the Forest but there is no pouch. I have moved houses, trees, bushes. Not sure what to do.

junior crystal
#

Platform: PS5
Issue: Forgotten’s Acts of Care quest. After giving flowers to the forgotten, she disappeared instead of talking to Mickey. I found her a few days later in the dark castle, but I can’t continue the quest.

rotund crow
#

Platform: Switch.
Issue:
Quest: Deal of the Day: The Chocolate Fountain

Unable to find the last Ice Block for the final Ice Shard. I've removed all furniture and trees from Frosted Heights, checked various times of the day untracked and exited the game to refresh a few times, hung out with Anna and Ursula hoping it would spawn in, but I still can't find it.

pine hamlet
#

Platform: Switch
Issue: The Final Trial Ice Heart disappeared after planting and now I cannot find it. It has been 5 months now and no help from Gameloft

somber leaf
#
Issue: quest Acts of Care. The forgotten will not approach mickey to give him flowers even when I bring mickey to the forgotten. 
Screenshot/Video:
tight iron
#

Platform switch. Issue Vanellopes quest glitched and my kart seat is no longer in my inventory. I know i made it as it’s in my cooking history.

real torrent
#

Platform: PC
Issue: Quest Acts of Care. The forgotten will not approach mickey to give him flowers even I brought Mickey near her.
Screenshot/Video:

tight iron
#

Platform switch. Issue Vanellopes quest glitched and my kart seat is no longer in my inventory. I know i made it as it’s in my cooking history.

upbeat anvil
#

Platform: PC Game pass
Issue : Acts of care
I can't find The Forgetting anywhere! They don't show up on my map at all & I can't even find them by going to the Dark Castle. Which means I'm unable to start the quest.

nocturne fjord
#

Platform: Xbox
Issue:
Dream Bundle quest: Ursula
Quest : deal of the day; the chocolate fountain.
Having trouble finding the last 2 ice shards in the Frosted Heights. Cannot seem to be able to find it. Been stuck on it for weeks know

keen steppe
#

Platform: PlayStation 5
Issue:
Dream Bundle quest: Ursula
Quest : deal of the day; the chocolate fountain.
Having trouble finding the last ice shard in the Frosted Heights, stuck on 9/10, have tried restarting the game and waiting days

whole fern
#

Platform : Switch
Quest: Meddling Mirabel
Issue : Register Key from Scrooge, is no where to be found in the forest

uneven agate
#

Platform: PC Issue: I never received a Tear Heart Seed from the The Final Trial Quest. Unable to complete this quest!!

exotic atlas
#

Platform: switch
Issue: for quest “the remembered” I am not able to interact with the bed. I can talk with the forgetting, but not the bed
Screenshot/Video: attached

frigid sigil
#

Platform: PS5
During The Crown Or The Claw quest, when trying to craft the Mirror of True Seeing, the cutscene was skipped and the mirror is no longer available in the crafting menu to create. The quest is stuck.

chrome vapor
#

Platform Xbox
Im having problems with one of the star path quest. It's not coming up as I did it n idk why it the one called chat with a pint sized space ranger. I have try talking to him n gifting him

undone sapphire
#

Xbox X
Can’t find 25th alien in Buzz Catch ‘Em All Quest. It’s been weeks. Thanks!

proven tree
#

Platform: Nintendo Switch

Quest: Poetic Licence

Issue: Once I finished the placing down the Forgotten’s Poetry Corner and took a picture with the characters that the game wanted me to, it glitched when exiting photo mode and my character ended up under the world and can't go anywhere. Was forced to exit the game and reload.

gilded crest
#

Platform: Steam Issue: Forgotten is stuck behind a large rock in their castle so I can't turn in the quest

shell cave
#

Platform: Xbox
Issue: harvest something sweet quest progress isn’t registering

gilded rose
#

Platform: Switch
Quest: Between A Skull Rock and a Hard Place
Issue: I arranged the pillars in the correct order, Skull Rock opened, I spoke to Merlin and he said he would need time to research...but the quest text still says "uncover the mystery of the Pillar of Unity on Skull Rock Island."

solemn mantle
#

Platform: PC
Quest: Chronicles Of The Ancients
Issue: I finished the quest only received the Suite but not the dress as a reward the dress in not in my clothes inventory

zinc carbon
#

Platform: PC
Quest: Poor Unfortunate Prince
Issue: Eric is waiting at the beach for Ariel to come to him and be reunited, but Ariel's routing is broken. At first she was stuck in Sunlit Plateau without changing location. Then, when I walked close to her, she moved towards Eric, only to be stuck moving back and forth between the two small ponds in Peaceful Meadow.

(Edit: restarting the game luckily unstuck Ariel. She was able to find her way to the large pond in Peaceful Meadow, then down to where Aric was waiting for her.)

meager heart
#

Platform: XBOX PC Pass Issue: Book Hunt: Waiting for Belle to talk to Merlin but it never happens

rapid bluff
#

Platform - steam
Issue - Gave Belle the item but the prompt froze on the screen. soft lock, going to restart.
Updated Issue - The quest stills wants me to bring the item to Belle. I dont have the item in my inventory anymore.
Second update - Belle still correctly moved forward with the quest even though i didnt have the item anymore.

radiant skiff
#

Platform: MacOS
Issue: Vanessa/Ursula Deal of the Day - The Chocolate Fountain Quest Guide (Ursula Dream Bundle) - I only had 9 shards spawn and cannot complete the quest because i cannot find the final snow shard.

ember knot
#

platform: Nintendo Switch
issue: acts of care
says to speak to the forgotton but is nowhere to be found on the map or just in the game in general so i cant start the quest

frail python
#

Platform: Nintendo Switch
Issue: can't proceed with Wall-E's "Village Project: The Garden" quest. I have all 5 surgarcane seeds, all 5 wheat seeds, the trellis and the 3 burlap bags, but i cannot talk to Wall-E to give him the items.
Screenshot/Video:

brisk escarp
#

I do have bubbles but I can't fish up the mirror I've been trying for hours now

compact arch
#

Platform: Switch
Bug with “a deal with Ursula”, I have found all 4 crystals but it only tells me i have 3. i’ve checked over and over and none of them have respawned. i cannot progress without the 4th. and i have only 3 in my inventory.

tawny copper
#

Platform switch
Issue after repairing the tablet thing in belles lv 10 quest it ask me to place it near the library but when i try its not in the item in furniture and it ask me to go see scrooge

limpid bridge
#

Platform: PC
Issue: Acts of Care Quest.
I am supposed to watch The Forgotten give the flowers to Mickey but after I gave the flowers to the Forgotten they went back to the Dark Castle and won't come back to finish the quest.

prisma solar
#

Platform nintendo switch
Matchmaking magic quest
Not working

opaque nexus
#

Platform - Steam
Quest - Deal of the day chocolate fountain
Issue - there is no 10th ice shards.

compact arch
unreal sorrel
#

Platform: Pc / switch
Quest : The golden potato
Issue: I revieved the rainbow fox but it didint unlock and just dissappeared.

placid cloak
peak sky
#

Platform: PC/Xbox App.
Issue: Acts of Care quest. I've been stuck on watch as the forgotten gives the flowers to Mickey in the village. I've restarted the game, gone in every house, followed mickey for almost an hour. Can't move past it.

sleek violet
#

Platform: Xbox
Issue: Glittering Hering not detected by Quest. I read a solution that said to put it in Wall-e's Realm, but that didn't fix my issue. And I cant recatch one. Which sadly makes me unable to progress the overall story. 😦

tribal yew
#

Platform: PC
Issue: I'm missing a piece of the map in the treasure hunt quest I don't think it spawned in and if it did I think I lost it is there a way to restart a quest so I can get the piece? It's the one in the guild of trust for scrooge mcducks quest

buoyant harness
#

Platform: PC
Issue: Sunstone fragment not appearing in Forest of Valor
Screenshot/Video:

tame kelp
#

Switch: after completing the poetry quest for the forgetting, I did not get my extra iron ingots back. I had over 50 in my storage and they are all gone after making the poetry corner.

ivory lion
#

Platform: PS5
Issue: Quest What Feels Like Home; current status is to "make sure you have the arendellian pickled herring in your inventory" ive already used it to make the pie and can not give the pie to Elsa, also can not drop pie from inventory.

visual stone
#

Platform: PC/Steam
I can't for the life of me find the 16th Emerald Sliver. I've re-checked every pond and location, and I think the one that's missing is the one in the Forgotten Lands. I've tried removing everything in that pond I added, saving and restarting my game, checking it multiple times - no luck. I think the bottle is genuinely missing from my game.

hot oar
#

Platform: PC
Forgotten Memories: Trust
No fishing spots are spawning after the first two that did not have the mirror

pale flax
#

Platform: switch
Issue: The Dreamlight Grove quest - When I tried giving the Dreamlight fruit to Simba, I got stuck on the confirmation window. I closed the game and opened it to continue the quest, which worked.

sturdy ether
#

Platform: PC Issue:Ursula's Chocolate Fountain Quest from the dream bundle i can only find 8 out of 10 ice crystals.

silver spindle
#

Platform Xbox
Issue: forgottens poetry quest. I spoke to scar and the blue quest bubble above his head disappeared but it's not registering as complete within the quest.

gilded galleon
#

Platform: Xbox One
Issue: Acts of Care Quest - The Forgotten goes into The Forgotten Castle and stays there or just disappears from the map.

sinful charm
#

Platform: PC
Issue: ‘Between a Skull Rock and a Hard Place’ - quest won’t direct me to talk to Merlin to complete the quest after placing the pillars correctly.

edgy nebula
#

Platform: PlayStation 5
Issue: Acts of Care Quest - I’ve been waiting for the forgotten to talk to Mickey, but the forgotten went all the way to the top of the forgotten castle.

gaunt willow
#

Platform: Switch
Issue: “Acts of Care” quest. I am supposed to watch the forgotten and mickey in the village but the forgotten is in her castle and not coming to complete the quest?

pseudo dove
#

Platform: Switch

Issue: "The Remembered" Quest - Got to the Scene with the shelf when my system crashed. Now I cannot enter the memories nor can I find the Forgotten in the valley

Screenshot/Video: None applicable.

fallen wing
ember axle
#

Platform: Switch
Issue:
Dream Bundle quest: Ursula
Quest : deal of the day; the chocolate fountain.
None of the ice blocks spawned. I got snowballs from the normal ice rocks but haven’t been able to get any shards.

prime oriole
#

Platform: PS4
Issue: Ursula’s Deal of the Day; The Chocolate Fountain. Only 9 of the 10 shards required spawned, I can’t finish this quest.

blissful walrus
#

Also having the issue of only finding 9/10 ice shards. Anyone know if there is a fix coming? Ta

woven hemlock
#

I’ve only been able to find 8/10 shards. 🤦🏻‍♀️🙃

round cloak
#

Platform: Switch
Issue: acts of care. I can't find the forgotten at all. I've looked everywhere.

echo cobalt
#

My quests have crashed twice when I had to give an item

lyric timber
#

Platform: Switch
Quest line : Magic in everything

This quest won’t trigger no matter what. I’ve even tried going to the dark castle to force start it. It’s been over a month since I completed “Odds and Ends”

languid pond
#

Platform: PC
Quest: Acts of Care
Forgotten won’t leave castle to give Mickey flowers

wild magnet
#

Platform: Xbox PC Play Anywhere. Quest: Poetic License. Forgotten has seemingly disappeared and is no longer in the valley or castle.

tiny needle
#

Platform: Switch.
Quest: Anna's Enchanted ring

I only have 2 red mushrooms

boreal moon
nocturne fjord
#

Platform: Xbox
Issue: Ursula’s Deal of the Day; The Chocolate Fountain. Only 2 of the 10 shards , I can’t finish this quest been suck on it for 3 weeks

rotund mantle
#

Platform: PC/Steam Issue: Ursula's Deal of the Day: The Chocolate Fountain; can only find 9/10 shards

sour bay
#

Platform: PC/SwitchIssue: Ursula's Deal of the Day: The Chocolate Fountain; can only find 9/10 shards

full socket
#

Platform: Xbox
Issue: Ursula's Deal of the Day: The Chocolate Fountain; can only find 9/10 shards
This has been ongoing for at least 4 weeks, personally

viral monolith
#

Plattform: PC
Issue: In the Toy Story world I cannot use any items and therefore cannot progress with Woody's task.

viral monolith
fresh turtle
#

Platform: Xbox
Issue: The Sunlit Plateau's Fragment in the morning isn't spawning for Mother Gothel's The Sunstone Fragments quest. I've collected the other two, just the morning to complete. I've tried several mornings at various times and it's still not spawning for me.

safe kernel
#

Platform: PC
Issue: Can't progress with Belle's quest cause Goofy doesn't have the option to get the book from him 😦

grizzled elk
#

Plattform: Switch
Problem i git 2 or more mounts ago this two quest items ( left high corner) and the support mean that there know this problem. But nothing happen all the time 😦

midnight harness
#

Platform: Switch
Quest: Scrooge McDuck Reopening
Issue: The 4th sign disappeared when trying to complete the mission and can't be found.

frozen plinth
#

Platform: Xbox 1
Issue: I've had an issue twice now where I go to give an item to a character for a quest and it brings up the dialogue but doesn't exit out of the "do you want to give this item to ****?" Only way to fix temporarily is to force the game from the Xbox menu. No screenshot unfortunately... Did not think about it in time but figured I'd let y'all know.

dawn aspen
#

Platform: PC
Quest: BEAST WITH NO BITE
Issue: It won’t let me collect the recipes and continue on with the mission

unreal pine
#

Platform: Switch
Quest: Olaf friendship quest level 4
Issue: it’s not starting the quest even though everything is already unlocked

fathom pendant
#

I just somehow got a golden potato despite having completed the entire rainbow potatoes quest. pic for referenceGoldenPotatoDDV

polar willow
#

Platform: Xbox forgotten memories nurturing it won’t show that I’ve planted any of the seeds

sweet granite
#

Platform : Switch
Issue: Stitches final quest is locked due to “hidden requirement” not being fulfilled. Nothing has spawned near WALL·E’s garden (poster drawing) so cannot go further with stitch and unlock coffee item.

slim lark
#

Platform: Xbox
Issue: The tenth ice shard is not spawning, it's been over a week
Screenshot/Video:

opal briar
pseudo gulch
#

Just a reminder this is not a chat channel, please only use channels for the correct purposes

silk saddle
frail slate
#

Platform: Xbox
Issue: can’t complete “Acts of Kindness” ‘watch as the Forgotten gives the flowers to Mickey in the Village’. Can’t because he disappeared after I gave the flowers to him. There’s Mickey but no Forgotten. I restarted multiple times too with no luck in fixing the issue

sweet granite
#

Platform: xbox.

Deal of the day, chocolate fountain. I have not had my 10th shard of ice spawn. Been several weeks. Considering this was a purchased quest line and no fix seems to be happening anytime soon could we get refunded. 🤔

livid wave
civic jasper
rapid pine
#

Platform: PC
Quest: Scrooge lvl 10 "treasure hunt 2"
Issue: Task stuck on "use magic on map in your inventory." I viewed the map, got the memory, but the task didn't clear out. Now the map is gone from my inventory but the quest won't progress.
Have been stuck at this point since October 2022

gentle sequoia
#

@rapid pine Same. Surprised they haven’t acknowledged it, let alone fixed it.

astral citrus
woven sentinel
#

I got the Ursula bundle on my switch yesterday and she was in my valley all day yesterday but today when I opened my game after closing the game to download cozy edition she won't spawn no matter what I do.

rancid orchid
#

Platform: Nintendo Switch
Issue: I completed the end quest with the jade crystal in my pocket. Now I have the green seeds and the Jade crystal and no way to complete the green potion. Everything is locked.
Screenshot:

quartz shard
#

Platform: PC
Quest: Acts of Care
Issue: I gave the Forgotten the needed flowers in my house, and when I exited my house, the Forgotten was gone, and no conversation with Mickey occurred. I’ve untracked and retracked the quest and exited the game and reloaded it, and the Forgotten is in their little castle, and when I go back to the valley from their little realm area, they don’t “follow” me through, meaning no convo with Mickey, thus meaning I can’t progress with the quest

lament agate
#

Platform: PC
Issue: Confirmation screen for Belle's level 10 quest stays up after clicking give when talking to Beast
Screenshot/Video:

robust atlas
#

Platform: Xbox
Quest: Your Sunday Best
Issue: Wall-e is dressed in his dapper clothes, Mirabels house is built yet the quest will not progress. I’ve spoken to Wall-e and when clicking on the quest info in the conversation, all my character says is “Guess I should keep following you” and nothing happens

swift mural
#

Platform: Nintendo Switch
Issue: I have completed the quest to get the Jade crystal and it's in my inventory but when I try and interact with the crystal ball nothing happens so I can't get the seed, please fix this 😭.

paper oak
#

Platform: switch
I cant complete the remembering quest for moana. After the third memory it says investigate memory but i cant seem to find the fourth memory anywhere been stuck for months

junior quest
#

Platform: multiple
Issue: my roommate, as well as many other players, have been unable to complete the Ursula bundle due to an ice shard not spawning. I find it kind of unsettling that this doesn’t even seem to appear on the Trello yet despite showing up here (and Reddit) multiple times. I’ve personally been holding off on purchasing the bundle until I see a fix has been implemented.

shy sinew
#

Unable to finish Wall-e’s quest because the game won’t let me put down the telephone.

trail forge
#

Platform: PC/Steam
Quest: Ursula’s Deal of the Day; The Chocolate Fountain
Issue: 10th ice shard won't spawn. Please fix your current paid DLC before releasing new ones.

full socket
#

Platform: Xbox Series
Quest: Ursula’s Deal of the Day; The Chocolate Fountain
Issue: 10th ice shard won't spawn. Please fix your current paid DLC before releasing new ones.

eager belfry
#

Platform: Switch
Quest: Poetic License
Issue: The forgotten is missing on my map. U may refer to the screenshot below for your info. Can’t find her to pass the materials to complete this quest. I had went to dark castle but unfortunately I can’t find her at all. Please help as I’m trying to clear my current quests before unlocking belle & the beast. Please fix all issues above 👆🏻 before releasing the paid DLC. Thank you so much. 😊🙏

past goblet
#

Platform: PC
Quest: Acts of Care, The Beast with No Bite, Breaking the Code, and Be our Friend
Issue: When it's time for me to talk to a character while doing a quest, that character does not appear on the map. I have been able to go to the character's house and enter/exit several times to make them appear outside

nocturne sun
#

Platform: PC/Steam
Issue: Unable to talk to vanellope to complete quest

random bluff
#

Switch
Ursula Bundle
Talk to Donald keeps looping around and doesn’t check off. Don’t actually receive the items

sinful briar
#

Quest: Tales of Stone and Fire. Maui is stuck and cannot move

carmine wave
#

Platform: PC
Issue: For the Bit of a Fixer Upper Quest, I returned to Woody with the Repair kit and told me to go to Wall-E, however, the quest still says 'Talk to Woody' and I talked to him and he fixed the Carousel and put lights on. It still says 'Talk to Woody' and I did and that was when it progressed and said 'Talk to Wall-E.'
Screenshot/Video:

twilit rivet
#

Platform: PC
Issue: im stuck on the quest trying to gather 2 more ice shards,none have spawned in for over a week now
Screenshot/Video:

livid walrus
#

Platform: Switch, Quest: be our friend with beast, Issue: hanging out with beast to make sure a catastrophe doesn't happen... I have been with beast all day and no change in he quest

velvet peak
#

Platform: Switch; Xbox Series S
Issue: I have got to the “Return to the Forgotten stage” after giving Goofy Bouillabaisse in the “Acts of Care” quest I can no longer find The Forgotten in The Valley, or in The Forgottens realm or see them on the map.

civic mauve
#

Platform: switch Issue: game crashes working on Wall•e quest your Sunday best. I am on Craft a WALL•E’s trash can lid. I have the materials to make it but the recipe is not available at the crafting station.

jagged aurora
#

PS5
Stuck on "The Treasure Hunt" quest. There is no 'key' in Merlin's house.
(Yes, I started a new game on this console)

agile verge
#

Platform: all
Quest: Meddling Mirabel
Issue: I am stuck on the Feed the Raccoons portion of the quest. I have fed both the Black Raccoon and the White Raccoon several times with blueberries, but it's stuck at 1/2.

heavy forge
#

Platform: Xbox Series X
Issue: I still have the Lair Sweet Lair paper bug
Screenshot/Video:

eternal nymph
#

Platform: Switch
Issue: Between a Skull Rock and a Hard Place - my frosted heights Pillar disappeared when moving it.

scarlet whale
#

Platform: PS5
Issue: the club renewal quest (can't find the lost banner in glade of trust)
Screenshot/video:

gilded stag
#

I am having problems with the last lions claw, i picked it up, but it didn't count it, so now i am stuck with Scar, and also with Merlin in the forgotten relics 😦

barren cipher
#

Platform: PS5
Issue: the books in the plaza and beach for Belles “Book Hunt” quest are not showing up for me at all. I can’t complete it.

shy void
#

Platform: PS5
Issue: won’t let me complete this quest. I got the scene near skull rock after I placed the pillars but it won’t list as completed. So Merlin is glitching.

royal quiver
#

Platform: Steam
Issue: (scar - the circle of life) i have put the Old Bones in the Volcanic Geyser but the ashes don't pop so i'm blocked 😦

versed valve
#

Platform : Windows PC / Switch
Quest : "Great Blizzard glitch"
Issue : "Use your Watering Can on the sparkling water particles near the Pillar" No sparkling water on the Pillar. I'm stuck in this step and nothing fix this problem. I see lot of people with this problem

pliant prawn
#

Platform: ALL
Quest: Ursula’s Deal of the Day; The Chocolate Fountain
Issue: 10th ice shard won't spawn. Please fix your current paid DLC before releasing new ones. (Copy and pasted from @full socket )

echo mantle
#

Platform: Switch Issue: Since it first released I have not been able to complete the Remembering Quest, my game crashed in the middle of the long cut scene after you accept the Forgotten as part of you and he leaves the room and heads outside the room to go to the Dark Castle exterior, even still going through the Dark Castle and cannot find the Forgotten and cannot trigger anything for the Forgotten to show up

tiny glen
#

i play on pc and im trying to play down the ashes for one of scar's quests but the ashes dont show when im trying to plant them in the sunlit plateau

fallen rampart
#

Platform: PC
Quest: Acts of Care
Issue: The Forgotten never delivers the flowers to Mickey

supple smelt
#

Platform: Switch
Quest: The Ultimate Potato Guide
Issue: I crafted my Jade Crystal, but when I'm at the secret room in the mines, I can't seem to interact with the crystal ball to get the green seed. Please send help.
Screenshot/Video:

oak radish
#

Platform : Xbox Series S / Windows PC
Quest : The Great Blizzard.
Issue : There's no sparkling water particles near the pillar. They won't show up. Please, this completely blocks main story progress and it's been like this for almost a year... i want to be able to play the game and buy the expansion pass but i literally cannot play, can't progress because of this.

fathom pendant
#

Platform: Mac
Quest:A Bit Of A Fixer Upper
Issue: Stick in an infinite loop. Woody used the kit to fix the carousel, so now I am supposed to get parts to fix the lights from Walle. But it says talk to woody, which prompts him to fix the carousel again. Also the lights are on.

civic jasper
distant canyon
#

Platform: Switch
Issue: Cannot complete Questination Unknown. Says I’m not wearing futuristic clothing when I am.

jagged aurora
#

PS5
Screen froze again.

spare ember
#

Platform: PS5
Issue: My stitch quest is still broken. I must have done parts of it too early or something. But it says to clean up Donald’s house to find clues, but I can’t because it’s already clean. There is literally nothing there.

hallow carbon
#

Platform: PC
Issue: Cannot complete Between a Skull Rock and a Hard place quest. I talk to Merlin at the end of the quest line to completely finish it and clicking on the quest just ends the conversation.

heady spade
#

Platform: PC
Issue: Stuck in “The Curse” Quest. After I am turned glowing the Orb of Trust is unable to be found. I’ve looked at videos of how it’s supposed to look and where it’s supposed to be and it’s not there or glowing. After restarting my game it’s still not there and now the PC is not glowing

sweet granite
#

Ursula Quest of the Day The Chocolate Fountain. I was able to find 9 of the 10 ice shards needed for the quest this past Sunday when the quest started. It is now Friday and I still have not been able to find the last ice shard in the Frosted Heights.

ebon hollow
#

Platform: Switch
Issue: I’m sick of people saying that there isn’t an issue with the emerald bottle / potato quest when there quite clearly is. We’re not “just not finding” the last bottle. There are many of us that have combed everywhere and have followed the guides and cast our rods out into nothingness. I look every day at the location I KNOW I’m missing a bottle at (sunlit river), and other locations in case it’s glitched and spawns elsewhere, and I’ve thrown my rod out multiple times to just see if it’s there and it never is. Many, many people simply cannot finish this quest and it’s infuriating to be told we’re just not finding it. I’ve sent multiple messages and have reported it and the only response I get is along the lines of “check the guide, you’ve clearly missed it”. I haven’t missed it!!! I’m not stupid! My partner has found them all with no issues and has also walked me through where they were found. Please fix! If anything could make one become a disney villain, it’s this quest.

grizzled elk
#

Plattform switch
Last quest finished in this biggy game where not one will fixed. And the next buggs comes -_-
Yes it show me that anyone memories in DV are open but there are all cleared and finiahed all 22 -_1

nocturne fjord
#

Platform: ALL
Quest: Ursula’s Deal of the Day; The Chocolate Fountain
Issue: 9/10th ice shard won't spawn. Please fix your current paid DLC before releasing new ones. (Copy and pasted by @full socket

steady trench
#

Platform: Switch and PC Issue: I can't complete the mission "Gather paper for Ursula", I collected 2/3. I believe there are two reasons for this, 1: the design of my Merlin house is different from the others and that's why I didn't find the paper there. 2: I saw a lot of people saying that there is a bug where it is not possible to find the paper for Goofy's house.

lament spindle
#

Platform pc: Issue: I can't complete Bella's BOOK HUNT mission but the book CREATE CREATURES does not appear anywhere in the square and I have already tried uninstalling, verifying files, restarting the game and it has still not appeared for a month or more. I have even tried moving the buildings and removing the decoration, but I have not been able to make it appear

atomic grotto
#

Switch
You’re my favourite deputy
Ice pop sticks and pipe cleaners not spawned at all, cannot continue with quest

vale spindle
#

Platform: Pc
Quest: The Remembered
Issue: I can't focus my magic on the bed with the Forgotten. E does not come up at all when around the bed

junior mulch
# junior mulch Platform: PC/Steam Issue: "Deal of the Day: The Chocolate Fountain", stuck on 9/...

It's been over a month, and there was nothing on this issue other than "We are aware...". And no, "We are aware..." is enough on general problems in this game, since it is Early Access, but the "Deal of the Day"-Quest is payed content and there should be more transparency on its problems, especially if you plan the next payed DLCs, what happens when they're bugged? We pay and get 6 weeks of "We are aware..."s? Please value your players, their time and their money.

feral dagger
#

Platform: Playstation 5
Issue: "Deal of the Day: The Chocolate Fountain", stuck on 8/10 Ice Shards and no more Ice Blocks to break down.

unreal island
hot condor
#

Platform: Switch
Issue: I've been stuck on the last alien on the Little Green Men quest for almost a month now. Checked every possible location and no aliens are there. Is the quest broken?

broken pivot
#

Platform:switch
Issue: acts of care quest i gave my forgotten the flowers for Mickey and now she won't leave her realm. I've tried to enter and exit buildings and her realm to no avail and i have no option to make her follow me out of the portal

low pecan
#

Platform: Xbox One X and Switch
Issue: "Deal of the Day: The Chocolate Fountain", stuck on 9/10 Ice Shards, no more Ice Blocks to break

tawny gust
#

Hi im doing the Chronicals of the Ancients and there are no sybols any where i have tried day and night light and even closed the game down and restart it but still nothing

ripe storm
#

Platform: Switch
Issue: Questing Stitch’s hobby. Have all materials but not able to fix the tv at my craft station.

nocturne gazelle
#

Platform: ps5 Issue: I am missing one ice shard I’m the ursul chocolate fountain quest line

pure hound
#

Platform: Xbox Series X | Game Pass
Issue: Strut Your Stuff. The game crashed when I was giving the feathers to Mirabel. when I relaunched, I'm back to 11/12 feathers. It's been 12 hours since and no new ones are spawning, so I'm stuck

plush rapids
#

Platform: PC
Issue: When I give a character an item (whether it is a quest or simply giving them a gift) the menu to give the item or cancels remains on the screen while everything else is moving in the back. I cannot get out of the screen unless I force quit the game.
Screenshot/Video:

small temple
#

Platform: PC
Quest: Acts of Care
Issue: The Forgotten never delivers the flowers to Mickey. Also, she keeps going to locations of the dark castle that I don't have access to (Like behind the gargoyle on the balcony). I tried talking to her to make it start again but she just asks about poetry.

keen ice
#

Platform: switch Issue: missing one ice shard from Ursula’s deal of the day:chocolate fountain quest. It’s been two weeks and still have 9/10 shards.

violet dawn
#

Platform: switch Issue: Belle’s the best mystery solver quest is broken. There is no hat to fish at the waterfall. I’ve tried all the things and it’s been days now of it not appearing. I can’t level belle up either because she won’t actually hangout with me and give me rewards. She just stays where she is.

modest shard
#

Platform: ALL
Quest: Ursula’s Deal of the Day; The Chocolate Fountain
Issue: 9/10th ice shard won't spawn. Please fix your current paid DLC before releasing new ones.

It’s been almost A MONTH AND A HALF for PAID DLC.

dark cipher
#

Acts of care quest my husband can't finish he was to watch the forgotten with Mickey and the forgotten disappeared

noble pond
#

Platform: Xbox
Issue: Can’t complete quests in Ursula’s Dream Bundle
Quest : Deal of The Day: The Chocolate Fountain
-Only have 9/10 ice shards & have been wanting to finish the dream bundle for a long time :\

hasty mango
#

Platform: Switch
Issue: "A Lost Book" quest. When getting to the part where I'm asked to clean the fairy godmothers house no trash has spawned so I cannot complete the quest

knotty wind
#

Platform: PC
Issue/Quest: "Acts of Care". I've harvested a tomato and caught shrimp but it's not letting me move on as it says 0/1 for both

sly oak
#

Platform : switch issue: vanellope quest - extreme biome makeover, I only have 49/50 of the deluxe cookie pavements and can't finish the quest.

broken bloom
carmine wave
agile verge
little isle
#

Platform: X-Box on PC
Issue: I was exploring the Dark Castle and I had gotten to the Forgotten. However, the cutscene did not play. Instead, I only saw the sounds and I saw a black screen.
Screenshot/Video: N/A

polar torrent
#

Platform: Switch
Acts of care quest for the Forgotten is not working. I’ve given the flowers to the Forgotten but I can’t get it to give them to Mickey

still garnet
#

Platform: Xbox
Issue: can’t complete Deal of the day: the chocolate fountain. Have 9/10 ice shards and no new ice blocks have spawned.

quartz crystal
#

Platform Xbox Series S
Issue: Cannot complete DREAMSNAP challenge because the game won’t register my green items 😑 HELP 😩

elfin umbra
#

Quest Lair Sweet Lair with Ursula is not allowing me to find the last paper. Merlin and Mickey had paper that I picked but Goofy has nothing. Tried to look online not sure if this is a bug???

surreal granite
#

Platform: Nintendo Switch
Issue: the quest “Secrets and Schemes” is stuck for me, it always says wait until tomorrow to watch Ursula and Gothel speak. It’s been a few irl days & it’s stuck on “wait” . I even tried time skips with settings. I’ve done some Reddit searching and tried a few things, moving Ursula’s house into the glade, back to the beach, going in and out of everyone’s houses, but one time they were in front of each other and then Gothel started fishing in her face -_- I read somewhere that the buyable Vanessa pack may interfere, I bought it but I hadn’t started the quest yet. Any chance you guys know how to help me because I’m going craaaaazy 🥺

calm whale
#

Platform: Xbox One
Issue: the Voice of Reason quest has disappeared from my quest menu. It started, I spoke to Ursula/Vanessa and she said to come back in an hour. As soon as I left her home she went into sleep mode and the quest completely disappeared. Speaking to her and returning to her house and leaving don't prompt anything to return. I can't find any online discussions about this so I don't know how to fix this and get it back, which is incredibly frustrating given this is part of a pack that cost money.

sinful scroll
#

Platform: PlayStation
Issue: the "a deal with Ursula" quest won't let me find the last crystal in the village. Been stuck on 3/4. Even tried googling it and it's not where it should be. Didn't have any trouble with finding the other two

kind burrow
#

Platform: Switch
Issue: “Poetic License”
I finished the quest no problem, but after placing The Forgotten’s Poetry Corner and taking the picture, the furniture completely disappeared! I checked my entire furniture inventory, and nothing!

stark imp
#

Platform: xbox
Issue: Bibbidi-Bobbidi-Oops, "take a picture of the broken object in Minnie's house between 4pm and midnight"
Issue is that my time isn't fixes still and I'm now stuck on this part of game. It is 9:20 am in real time & my game is still in night time. This has been like this before Fairy Godmother was added.

signal briar
#

Xbox one series s
Lag on outside furniture mode, it literally moves frame by frame and it has been like that since update 5 it's impacting my ability to complete any quests that need me to decorate the valley

hollow veldt
#

I can’t complete the deal with chocolate because I have found absolutely no ice blocks playing on Nintendo switch

leaden patio
#

Platform: PC (Steam)
Issue: For the quest "Voice Of Reason," i can't seem to find the Voice Squid in the Forest of Valor. I already got the other 2 squids. it's been 2 days and i can't seem to find it. already searched on the other 2 for hours.

lost pawn
#

Platform: Nintendo Switch
Quest: Be Our Friend
Issue: the game glitched so I had to switch it off, when I came back on the task had jumped forward to this part of the task and I can’t do anything to complete the task?

void mortar
#

Platform: PC Issue: Mother Gothel quest. Sun stone shard to be located midday in Glade of trust issue. When the quest started I was immediately able to capture it, but then it abruptly disappeared and said I had to find it again. Waited till the next day at 12 PM and it is nowhere to be found

nocturne arrow
#

Platform: Windows.
Issue: Frozen Realm First Quest Crashes. I finished the quest for Anna by collecting the salamander and I go to give Anna the Salamander but it crashes. I finally got it to save but it crashed again. Now every time I go back into the frozen Realm it crashes. Any solution or has anyone else experienced this?

quick gull
#

Platform: Xbox XS
Issue: in the quest where you work with belle to collect books, when placing on the shelf it says we got one from Ursula and we didn’t. Story doesn’t match the quest
Screenshot/Video:

calm stone
#

Platform: Xbox XS - Issue: I have been working on the ultimate potato guide for weeks I have 15/16 and the last one from sunlit is not there. I have checks daily multiple times a day. Is this a known issue?

sweet granite
#

Platform: PC Issue: Unable to find ice shard 10 of 10. I have been working on this quest since Oct. 29, 2023.

stable musk
#

Platform: Xbox XS - Quest: A Lost Book - Issue: Merlin's Book didn't spawn after clearing the trash in Fairy Godmother's house. I've been stuck on this part of the quest for about 2 days now

icy dagger
#

platform:PS5

issue: so been stuck on this mission for days , deal of the day: the chocolate fountain i got 9/10 ice shards and yet can't even get the last one been all over the place

hollow veldt
#

I have never had any ice shards about to stop playing the game

frozen arch
#

Platform: Nintendo switch. I’ve spent 2+ hours on this quest sprouting a story for dapper wall-e. This is the last page I need to get in the glade of trust and it is in mother gothel’s house stuck between the wall and cauldron. I’ve rebooted. Put on a dress swung ax and shovel left and came back. Even just moved around it nothing is triggering it where I can pick it up. Really regretting spending moon coins on this

rigid root
#

Platform: Nintendo Switch
A Tale of Stone and Fire. Maui is stuck on the hill to the beach. I have tried rebooting the game but he still just keeps running up and down the hill

mild summit
#

Platform: Nintendo Switch
Issue: The Forgotten stuck behind the stones in the Castle.

I tried to leave the castle several times but it kinda stucked behind these stones.

normal moth
#

Platform: Steam Deck
Issue: same as darthcastor48, the 10th ice block won’t spawn and I can’t complete the Deal of the Day: Chocolate Fountain quest.

wanton sorrel
desert forge
#

Platform: Switch
Quest: Bibbidi-Bobbidi-Oops
Issue: Olaf’s parasol item is not showing up on Dazzle Beach for me to photograph it.

stable musk
#

platform: Xbox
quest: Bibbidi Bobbidi-Oops
issue: Olaf's parasol isn't showing up at all for my to take a picture of it

split terrace
#

Platform: Switch
Quest: The Magic in Everything
Issue: I cannot find the Forgotten and look through the whole castle even the outside and cannot find them and I even tried looking to see if they’re snuck but still cannot find them

feral dagger
#

Platform: Playstation 5
Issue: "Deal of the Day: The Chocolate Fountain", stuck on 8/10 Ice Shards and no more Ice Blocks to break down.

halcyon cosmos
#

Platform: Pc
Issue: Scrooge McDucl - Quest - The Treasure Hunt Part.2 - The last piece of the Key it's not spawning in the Glade of Trust
Screenshot/Video:

clear plover
#

**Please post here if you're having questing issues

Use the format below:

Platform:PS5
Issue: cannot get rid of this book I accidentally put out on Minnie’s magical quest
Screenshot/Video:

halcyon cosmos
#

Platform:Pc
Issue: Stitch - Quest - Stitch's Hobby - Stitch and Ariel are not going to the same place, Stitch is always in the same place in Peaceful Meadow Wishing Well, while Ariel goes always somewhere else
Screenshot/Video:

cosmic relic
#

Platform: Switch Quest: A Festival Of Friendship Issue: I’m trying to find all of the pieces for the Madrigal table. I actually dug up 2 and picked up 2 but it still says I’m missing a piece. Since I picked up all of the pieces, there’s none on Dazzle beach for me to get, but it still says I only have 3 out of the 4. I tried closing the game out and re opening it, but it didn’t fix the issue. Note: no photo or video is added because I’m not sure how I can even prove with a photo what the issue is.

late pawn
#

Platform: Nintendo Switch
Quest: "FAILING BETTER"
Issue: I was middle of playing the quest & just ate Gooey Paste. I had Salty Garlic Cheesecake in my bag but then the game crashed. So reloaded the game back up & checked the quest. It saidi still I had to eat the salty garlic cheesecake but it was missing from my bag, so I checked my inventory & the whole area. I even talked to woody to see if he had it but he didn't. So the item is gone & I need it to continue the quest.

silent nest
#

Platform: PC/Steam
Issue: As a preface: I just placed Maui's house, and my game's performance declined ever since.

That said, I'm doing the quest where I lift the dark magic from the tree in the glade of trust. As soon as I did that, Merlin disappeared, and my mini map is broken. My character pins stay stationary on the screen while I can move the map around (picture). I also can't find Merlin and my game is lagging far more than it did before.

Like I said too, it was running fine until I ppaced Maui's house.

paper latch
#

Platform: Nintendo Switch. Quest: Village Project: The Garden Issue: I have got everything that wall-e has asked for but it’s not triggering to give them to him

crimson pebble
#

Platform: PC, Epic Games
Issue: Unable to obtain the quest item "Forgotten Drawing". It is not located on the ground. Note...Scar's home has been moved several times before i received the quest.
Quest: The Dark Castle
Screenshot/Video:

tribal lichen
#

Platform: Xbox Series X
Issue: Quest: Matchmaking Magic: after merlin and mother meet after 6 pm nothing happens, cant continue the quest. Still stuck at wait for the sunset at 6 pm

nocturne karma
#

Platform: Switch
Issue: stuck on 24/25 Little Green Men. I had 6 other people try to look for me with quests untracked. It's been stuck for 3 months now.

blazing mantle
#

Platform: PC
Quest: A Lost Book
Issue: Trash was cleared in an earlier part of the quest and did not respawn so I have no book

glad elbow
#

Platform: Steamdeck
Quest: The Definition of a Hero
Issue: Blue ink is not a crafting option even with all of the required materials

golden breach
#

Platform: PlayStation 4
Issue: Deal of the Day: The Chocolate Fountain missing 1 ice shard. Been about a week and still not showing

atomic merlin
#

Platform: Nintendo Switch
Issue: Deal of the Day: The Chocolate Fountain missing 1 ice shard. Been about a month or two and still not showing

past ore
#

Platform: PC
Quest: A tale of stone and fire
Issue: Maui stuck at the the way to Dazzle Beach

old owl
#

Platform: PC Windows, steam
Quest: Lost In the Dark Grove
Issue: the menu telling what you need for the quest said i didn't have the "vile herb" and "Donald's feather" when i did in my inventory

full socket
#

Platform: ALL
Quest: Ursula’s Deal of the Day; The Chocolate Fountain
Issue: 9/10th ice shard won't spawn.
Still an issue, still doesn't appear to be on the Trello!

bitter stump
#

Platform: PC
Quest: Questination unknown
Issue: The book is not there. I have closed the game, and the next day I popped back on, the book is still not there.
Screenshot/Video:

spark ether
#

Platform: Xbox
Quest: Collect 'Em All: Little Green Men
Issue: Hadn't been able to play for a while went back with this quest in progress, last alien is tuck behind scars rock and I can't get back there to it.

opal briar
#

Platform:Switch/PC
Quest: Seed of Memories
Issue: cannot water the Dreamlight Tree Seed, nor can I dig it up. I have never time traveled.

stiff sphinx
#

Platform: Switch
Quest: Ursula’s Deal of the Day; The Chocolate Fountain
Issue: Ice blocks not spawning, still on. 9/20 for days now

feral igloo
#

Platform: Xbox Quest: Acts of Care Issue: Forgotten never speaks to Mickey

pale idol
#

Platform: PC/XBOX
Quest: Poetic License
Issue: Forgotten is missing

tiny kelp
#

**Please post here if you're having questing issues

Platform: PC (Windows)
Issue: When attempting to fish out the Jewel-Encrusted Mirror in Forgotten Memories: Trust, the ripples are under a rock so I can’t see the circle for when to click
Screenshot/Video:

zinc timber
#

Platform: PS5 issue: the Forgotten won’t give the flowers to Mickey in “acts of care” so I can’t progress.

primal barn
gleaming lichen
#

Platform: Nintendo Switch
Issue: I bought the Dapper Wall-E bundle, right when it came out and I have finished all the quests for it.
I was stuck for the longest time on the part where you craft the boot and you had put use it when you setup a date scene for Minne and Mickey. After that bug was patched and I could finish all quests, to my surprise I never got all the items that should had been included in this bundle and I have reported this two times before and don’t understand why a thing you buy for moonstones has not been fixed yet. This is the items I never got AND also a big reason why I bought the bundle: Victorian Matchmarker's Dress, Sunbird-Feathered Hat, Dapper Suit and the Bowler Hat.
I know this also belongs in the premium shop bug section but I report it here as well since it do belong here as well since this bug is missing items that should have come as a quest reward. And also the premium shop section seems dead. Will this bug be fixed when the games release on the 5th?

opal briar
slim lark
#

Platform: Xbox
Quest: Deal of the Day: The Chocolate Fountain
Issue: The final Ice Shard will not spawn; been at 9/10 for weeks.

low forge
#

Platform:Nintendo switch
Issue: mother gothel Quest: restoring the sunstone. My daughter buried the fragment and already got the gleaming dusk fragment but the game is not recognizing that she has done this and she can not progress.
This is also making it where she can not progress in the Ursula dream bundle quests.

stark rover
#

Platform: Xbox
Issue: no emerald bottles spawning for the potato quest

mortal sun
#

Platform: PC
Quest: Deal of the Day: The Chocolate Fountain
Issue: The 2 final Ice Shard will not spawn; been at 8/10 for weeks.

clever mulch
#

Platform: Xbox
Quest: a Deal with Ursula
Issue: last dark crystal does not populate in the Sunlit Plateau. I cannot progress any further to get Eric and I’m heartbroken 💔 over it

toxic drift
#

Platform:PC
Quest: Seed of Memories
Issue: I cannot water the Dreamlight Tree Seed, showing always watered, hasnt grown.

river parcel
#

Platform: Switch. Issue: my screen is upside down kinda. I have reported this and told to try to clear the cache, and restart, to check for corruption data, even deleted and reinstalled game. Nothing works as I let them know it didn’t fix the issue and no one will respond. Sometimes pressing the - on the switch control will bring up my valley but it keeps flashing like lightning in the background and I can’t do anything. Please help.