#(Archived) Update 6 - Can't Pick Up Items

1 messages · Page 1 of 1 (latest)

sour condor
#

**Please post here if you're having issues related to picking up items.

Use the format below:**

Issue:
Item Name:
Screenshot/Video:```
leaden jolt
#

Xbox one
Coin can't reach/stuck
Coin

humble pecan
#

Nintendo Switch
Picking up crops while gardening
Any crop

Whenever I go to pick up a crop it lets me pick up 2-3 normally and then there’s a massive delay between picking up crops

formal glade
edgy comet
#

PS5 Enchanted Forest came out of a green chest that was hidden inside of a large stone I broke open

mossy minnow
livid anchor
#

Platform: Xbox Series X
Issue: Outdoor Wooden Table can no longer be stored. 2 plate settings clipped into the table and now I can't remove them, so I can no longer store the table.

lavish tangle
#

Platform: Nintendo Switch
Issue: I can’t pick up, move, delete or select the blue mailbox. It’s completely stuck.
Item name: Blue mailbox
Picture attached.

edgy snow
serene ingot
#

Platform:Switch
Issue:Furniture Item can not reach
Item Name:Furniture Bag (perhaps Miniature Castle)
Screenshot/Video

tidal trout
#

Ps4
can't pick up herbs
Basil and oregano

arctic crescent
#

Xbox one
Can not pick up coin

rotund ruin
#

Pc/steam

You probably don’t want plants / herbs to grow behind Scar’s cave.

Although I can move the plant to a place I can physically reach, I can’t with the herb. Not that I am desperate for it, but I also can’t get behind the cave to pluck it haha

wooden topaz
#

PS4
Can't grab blue hydrangea from dazzle beach. Moving it doesn't change it and this is the second day it's been like this
Blue hydrangea

lime mauve
#

Wasn’t sure where to put this one.. and it’s not a huge issue

Xbox Series X
Elsa and woody art deco are listed as ‘Moana’ items.

summer saffron
#

Xbox series s. Cannot pick up wood or silk on Moana’s island to free her canoe

short rapids
outer mortar
#

Platform: PS4
Issue: can't pick up blue hydrangea on dazzle beach, tried moving it in furniture mode to try picking up from a different place but still doesn't work

hardy mauve
#

Platform: PC/Steam
Issue: Unable to pick up rotten carrot still
Item Name: Rotten carrot
Screenshot:

glass moss
worldly lagoon
wooden basalt
#

Platform: Steam
Issue: Cant gather any herbs from any of the biomes.

static prairie
#

Hello, I have several problems but I do not know if they are bugs. I no longer have bubbles in the water, I can no longer pick up condiments like garlic or ginger. I no longer have tree branches on the ground, there are no flowers growing, I can no longer pick mushrooms either. So some quests are complicated or impossible.

Platform : XBOX on PC

mild wasp
#

Platform: Switch, PC (Xbox game pass)

Can't pick up herbs (none of them)

silver hemlock
#

Platform Switch

As with user above, I have a coin that spawned in a place I can’t get to.

cerulean shore
#

I reported it to gameloft already. But I got this memory orb during a fairy godmother quest. It ended up in my mailbox after the quest then my inventory. Was stuck in my inventory for a hot second. It disappeared, however did not stay gone. Now it is a permanent fixture in my peaceful meadow. I can pick it up and it’ll do the action but then it plops back on the ground. I play on PC. It’s been there for a few weeks.

sonic perch
#

If I adjust the time on my switch I can’t pick up any herbs or spices at all. Also the fruit won’t grow back until the time has caught up. I know you don’t like us time travelling but I really think it’s time to fix this problem please. I just wanna refresh the shop to get more new furniture from Scrooge.

warm seal
#

Platform: Xbox Pc
Issue: I can’t pick up, move, delete or select the Pixar Companion Ball. It’s completely stuck.
Item Name: Pixar Companion Ball

carmine yacht
#

Platform: PC via Steam
Issue: Mined in the cave and the Vitalys Crystal popped out behind here so I can't get it.
Item Name: Vitalys Crystal
Screenshot:

slate lintel
#

Platform: PC via Steam
Issue: Furniture bag reward from a hidden chest stuck in an out of bounds area Tantalus style in the Frozen realm.
Item Name: Furniture Pouch
Screenshot:

night field
#

Platform: Macbook Apple
Cannot pick up herbs. Previously played on switch, then did a cloud save and switched over to macbook and unable to pick them up

blissful sedge
#

Platform: PS5
Issue: I cannot interact with any items on ground. I can’t do any interactions with the x button. It’s not my controller I tried others.

tight stream
#

Switch When I’m trying to pick up something on the ground and I have a critter with me I often seem to pet the critter instead. And when I do I have to move and push the critter away in order to be able to pick up the item on the ground.

median topaz
#

Platform: PC
Issue: There is a single blue hydrangea that I cannot pick up in the beach area. I am able to move it around in build mode but no matter where I place it it won't let my character grab it. It was originally located right next to/almost inside of the rocks on the right side of the beach (facing the water).