#(Archived) Update 6 - Items Disappearing

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olive bluff
#

**Please post here if any items or houses have disappeared.

Use the format below:**

Issue:
Item/House Name:
Screenshot/Video:```
glacial lily
#

Xbox
Missing trust pillar(the one in the glade of trust) I can't finish between a skull rock and a hard place quest.
Pillar of Trust

elder rampart
#

Platform: PC
Issue: When trying to transfer items from inventory to house storage or storage to inventory, it consumes crafted food in inventory. I used the right-click deposit and it consumed my Greek Pizza while trying to move rocks/sand.
Item/House Name: Greek Pizza, Sand, Rocks
Screenshot/Video: https://www.xbox.com/play/media/8U7Z8NUXQB

glacial bison
#

Platform: PC (Steam)
Issue: Whenever I right clic on an item in my inventory to fast move in between chests, my character makes the 'eating' animation and sound and one of my food items in the inventory, even if I'm not selecting it, gets eaten.
Item: Different types of food, seems is any kind of food in different slots.
Screenshot/Video: Attached a video of me moving my stones from inventory to chest and random foods dissapearing.

gusty flint
#

Platform: PC
Issue: Missing after trying to decorate, item is frozen, after restarting the game, despaired. It's in collection, But I cannot find the item
Item/House Name: Washer

unreal pasture
#

Platform: PC
Issue: Door
Item/House Name: Door Screenshot/Video: EDIT: Game loft has informed me that they are working to fix the issue that players are having with disappearing doors! All we can do is hope it doesn't take too long lol. - I was re decorating my FIRST floor in my main home when my right door disappeared, I've tried changing the layout of the room, changing my house skin, and running against the wall in the hopes that the door is still there...but its gone. I've sent in a ticket to game loft support and waited for three days for them to tell me that my message was lost in the database. I responded back and hopefully this time it doesn't get lost. I was hoping the update would fix the issue but nope. The door that poofed is my STORAGE door. I don't have access to months and months of things I've collected.

bronze snow
faint pumice
#

Platform: Steam/PC
Lost a number of meals whilst transferring items into storage... maybe 10 or 15 pastry cream and fruits and Berry Salads (and I just noticed a couple of Anglerfish gone too). I believe she just ate them, I heard chewing noises but didn't realise what was happening until all but one of my meal stock was gone!
Doesn't happen if I drag items, only if I right click to transfer.

deep remnant
#

Platform: PC
Issue: Meals disappear when transferring items to chests.

Like the above poster, I, too, am losing random food items when transferring items into chests, but only when the transfer method is by right-clicking. At present only food seems to be consumed; the eating animation plays; energy is gained.

jade hedge
#

Platform: PC
Issue: Entire contents of house have disappeared - I have moved my primary house (which is fine) to the Forgotten Lands and have a secondary one in the Plaza which housed my storage. The central room was the only room decorated and appears to have reverted to the first wallpaper/floor I chose before I placed any items and all my placed items (several large chests, gold safes, signs etc) have disappeared. It's not a case that an old save has loaded because externally placed items are fine and I haven't lost any other progress. Items have not been returned to my inventory and I don't seem to be able to replace the skin on this house either.
Item/House Name: Palace

obtuse plover
#

Platform: PC

I was decorating in my second home for the Venellope quest line, and I was having the decorating issue with things not saving or moving when I exited the furniture mode. I saved my game and went back to the menu screen. When I loaded in and went back to the house, the vintage phone I had placed was gone and it’s also no longer in my inventory.
Item: Vintage Phone

sharp meadow
#

Platform: PC
I believe this classes as missing but the interiors in some of my placed houses have swapped, but the one that was storing all of my food and cooking resources has complete disappeared, rather than having been swapped to a different house item/house name: mike and sulleys apartment, the cottage

vague roost
#

Platform: Switch
Issue: All items in my second house (Palace) disappeared and the floor and wallpaper reverted to the first ones I put. The items did not go back to my inventory. However before the update I had a problem where one of the doors in this house disappeared and the room was missing. At least now I have all doors back and I can reorder the items so it's kind of better
Item/House Name: all items in Palace

viscid garden
#

Platform: Switch
Issue: All items in my second house (Mike and sulley apartment) have disappeared and the floor and wallpaper reverted to the starter floors and wallpapers. The items did not go back to my inventory and included all of my chests with materials (although I can still craft and use the materials) and ingredients.
Item/House Name: all items in Mike and Sulleys Apartment

rugged glen
#

Platform: Steamdeck
Issue: When I place Eric's ship house down, it disappears and is also gone from my house items list. It allows me to use it as a house skin, but not placed down on it's own like my other house skins.

visual urchin
#

Platform:Steam
Issue: My ENTIRE inside of my purple cottage has been reset and it is where I stored all of my resources. It is still showing the resources in my inventory for crafting so I’m assuming they have gone somewhere? I’ve checked all of my houses and they aren’t anywhere

grave rapids
#

Platform: Mac
Issue: when transferring items between inventories (chests to backpack, backpack to chest, etc) items disapear. I also had meals disapear after cooking them (I cooked 10 of something and only 7 appeared in my inventory).

plain palm
#

Xbox
Missing all my furniture I had in my cottage as well as my chests and storage that was there
Cottage house, chests, furniture

jolly fractal
#

Platform: PC
Issue: Food don't stay where I want it to be in my house. when I leave the furniture tool, it teleports right back to the floor
Item/House Name: every kind of food
Screenshot/Video:

visual urchin
#

Hi, I submitted a ticket to GL regarding the entire contents of my secondary player house being gone (all my resources, etc) and got a canned message regarding error 201 being resolved. I also posted it here, and was wondering: Is there anyone reviewing/responding to bugs here? I'm not sure how to reach out to people that can actually help me fix my game 🙂

timid moon
#

Platform: PC/Steam
Issue: Items being "eaten" when moving them to storage.
Item: Most storable items, even the inedible ones (my poor teeth 😭 )!

I know that the items being eaten when moving them to storage is an issue a lot of folks are experiencing right now, but I noticed something odd with it in my side game.

I have a brand new game that I have been working through on a separate Steam profile, and was not experiencing this issue at all until I upgraded my house for the first time. I am unsure if they are related, but it was a weird enough coincidence that I thought might be worth reporting.

gilded isle
#

Platform: Switch
Quest: Bibbidi-Bobbidi-Oops
Item: Upgraded Lens
So what are we to do now. We can not even finish the MAIN QUEST without the lens. We gave Godmother all the items she took the lens and then NOTHING! We don't have items anymore to give her and we don't have the lens. She keeps saying APPLY THE LENS....WE CANT! This is horrible and frustrating. Is there a way to give us the lens or reset her quest...something ????

distant mason
#

Platform: Switch
Missing/swapped furniture
Palace, Purple Cottage, Mike and Sully's Apartment,

I don't have any screenshot or video.

I went into the cottage to decorate which is in the forest of Valor, but it's decorated like the palace which is in the Plaza. I go into the palace to check, and it has only the wallpaper I had put in the Cottage. The furniture is in Mike and Sully's Apartment, and the furniture from the apartment is gone. It's not in any room/floor of any spare home or main home, and not in my inventory.

I know this is extremely bizarre. I don't have any evidence to what the homes looked like inside before vs now. I intend to just remove and redecorate, but I am missing furniture now as a result of this bizarre glitch.

hardy plume
#

Platform: PC (Steam)
Issue: I had two of these dining tables the other day but I didn't use them since I went with a different item. I decided to use the table just now and noticed that one of them is missing from my inventory. It's no where in my house/rooms nor on my valley.
Item/House Name: Small Round Dining Table

light rain
#

Platform: Steam

Items disappearing when moving to storage

I was moving fish to my storage and it disappeared. Not really a big deal because it was just herring, but still worth noting since it could happen to hard to retrieve items

Edit: So I see whenever I right click to put items in chest, my character does the eating animation, consuming the items I'm putting in the chest (fish and vegetables). Gems and stuff that's not edible are okay, but it seems like anything edible gets consumed (only one out of a stack though so don't worry if you put 10 Herring in your chests. You'll still have 9 from what it looks like). Not the whole stack, but it's still an issue. For me, it seems like putting the items in the chest manually (dragging the items instead of right clicking) protects the items from getting consumed. Just thought I'd update my report in case someone else is having these same issues

Another Edit: I was putting rich soil away into a chest and my character did the eating animation again. Rich Soil didn't get consumed or anything, but it did consume the lemons I had in my bag. I had 3 lemons and when I was moving the rich soil back and forth (3 to 4 times. Can't remember exactly) I saw that all my lemons were gone. From what it looks like, if you put a stack of edible items, there's a chance that your character will eat one from the stack. If you put non edible items, it has a chance to consume something from your inventory/storage (storage is not confirmed for me, but I'm just going to be careful anyways). Sorry for so much info. Hope this helps someone!

stoic carbon
#

Steam
Consumables are being consumed when I move other items to a box.

I see a lot of people are having the same problem, just wanted to add that I also am having the problem.

hoary pagoda
#

Platform: Switch
Issue: Cannot place anything on tables. It will allow me to place the item on the table in furniture mode but once I close out furniture mode the item poofs back into my inventory.

spare flint
#

Half of Scrooges shop is missing and has be the last 2 updates! I thought this was fixed…

proper pulsar
#

Platform: Xbox series S
Issue: Sweet House reset and won't let me redo it.
Item/House Name: Sweet House
Screenshot/Video: This is what looks like before update:
https://www.tiktok.com/t/ZT8RtW6bB/

This is what it looks like after update. It also was turned side ways. (Just a side note I did have the 201 error. ) It won't let me redo it either.

https://www.tiktok.com/t/ZT8RneKyP/

Update: putting the house back in my inventory and placing it again fixed it for me.

TikTok

39 likes, 7 comments. “Full tour of the Sweet House.”

TikTok

Check out ladysilversong's video.

neat beacon
#

Platform: Steam.
Issue: When I move items to my storage chests, random items in my inventory will either be consumed or vanish. I've had multiple quest items just vanish in my bag during this.

celest garden
#

Switch
Everytime I place an item on a table in decor mode it disappears when I save and exit

fallow siren
#

Platform: Xbox Series X
Issue: I wanted to change my house to the Sweet House but when I place my current house down (Nightmare Castle), it disappears and is also gone from my house items list. It allows me to use it as a house skin, but not placed down on it's own like my other house skins.

frosty zealot
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Platform: PC/Steam
Issue: After getting past the 201 error, Sweet House was sideways and all items disappeared and are not in inventory. Mike & Sully's Apartment is now empty, items not in inventory. I found them after inspecting my Purple Cottage that I had placed but not yet decorated. All Mike & Sully items were moved to the Purple Cottage. I... what??

shut maple
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Items from my inventory keep disappearing, and screen flashes alot. Someone please tell me they're gonna extend star path. I can't do the tasks with these bugs. 😭

radiant skiff
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**Platform: **Steam
**Issue: **My Dark Castle House Skin disappeared when I put out he beach house, now I have two beach houses (pictured on the beach is my house while my inventory says I still have a beach house, when I just switched it from the dark castle and that castle should now be in my inventory)
****Item/House Name: **Dark Castle

frosty tangle
#

Platform : PC
Issue : My food items in inventory automatically get consumed whenever i right clicked one of the box in inventory (not the box with food item)

severe sluice
#

Platform: PC (steam)
Whenever I try to transfer items from my inventory to storage chests (in my house) one of the items disappears. I use the right click transfer function, and if I'm transferring 10 of the same item, for example, only 9 will transfer. If I try to transfer a single item, it simply disappears.
Edit: I just read back through the comments & noticed a lot of people are having the same issue. I hadn't noticed if my character was doing the eating animation while this was happening, but I'm assuming so.

bronze current
#

Platform: PC
Issue: I was re-arranging items in my house and things wouldn't stay placed on surfaces. I relaunched the game and tried to place the small quirky teapot on top of a counter, but when I came out of furniture mode, it hadn't placed. I tried again and everything kept going back to how it was before, the counters would move and the teapot had gone into my inventory. I relaunched the game again and the teapot and counter I'd been using have both disappeared and I can't find them anywhere. They are listed in my collection.
Item/House Name: white triple-drawer counter with white marble top and small quirky teapot

modern thicket
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My food keeps being eaten without me eating it. I have a stack of food in my inventory - some for character gifts - and it keeps vanishing when I open my inventory. I haven't clicked on it, I had nearly full yellow bar, there was no need to eat anything. It just vanished and my bar went to full. It has happened at least 3 times now. It ate my seafood platter, pastry cream and fruits, and meringue pie. all 3 items had been in the empty slot when they vanished. When I say vanished, I literally mean I opened my inventory and as soon as my inventory rendered, the item disappeared. I watched it just vanish the moment my inventory opened. There was no time to even move the cursor let alone click on the item and consume it.

mighty mantle
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Platform: PC
Consumables and Fish items disappear when transferring other items to storage. Character makes 'eating' animation and sound.
Items: noticeably white sturgeon

rugged scroll
#

Platform: Steam/PC
Issue: Character eating food items when transferring any item (edible or not) from inventory to storage - this includes eating cooked meals for quests. Character eating food items randomly while inventory is open. Character "eating" non-food items when transferring to storage
Item/House Name: Biscuits, Buenelos, Empty Vial, Dream/Nightshards, Adernalian Picked Herring, various ingredients (fish, veg, fruit)

long matrix
#

Platform: XBox
Issue: furniture disappears after exiting furniture mode. I decorated a whole room for the Dreamsnaps challenge but every time I close out furniture mode everything disappears except for a few things placed on the walls.
Item Name: all furniture placed on floor.

tardy remnant
#

Platform: PC
Issue: Character eating food every sixth item (for flowers anyway) when transferring items from a small chest into inventory, only when right clicking the item, doesn't affect dragging and dropping. Edit, just tested a medium chest, still every sixth item but with adding to the chest and not removing, Large chests: seems to be both adding and removing affected

late breach
#

Platform: PS5
Issue: Medium Chest with many random materials inside stopped letting me put items in it before it was full, but acted like it was full. I couldn't figure it out and had to go so I logged out, when I got back on the medium chest was completely empty of all the items.

surreal drum
#

Platform: Switch
Issue: item disappearing
Item: Jubilent Topiary

Sorry no image.. the item isn't appearing in my decorating inventory after crafting

jolly mountain
#
Issue: Disappearing furniture  when I try to place them on tables or counter. 
Item/House Name: L shape counter/tables
Screenshot/Video:```
left umbra
#
Issue: My festive fish have disappeared. I have every festive fish but only 1 is now in my home. They've all been on counters since I've collected them and now I'm missing all but the angler festive fish
Item/House name: festive fish / counters

Screenshot: This is where ALL my festive fish were and now several of them are missing```
warm phoenix
#
Issue: anything I place on tables disappears when I come out of furniture mode
Item/House Name: all items and houses
Screenshot/Video: none available
spice hemlock
#

Platform: Xbox
Issue: No pumpkin house
Name: Pumpkin house

soft geyser
#

Ps5
I place items in my home and they dissappear once I back out to save. I close the game out then go back into my house/room and the one item that stayed is in a new spot also. (candle stick was on the big table and is now on the small table.)

wraith cobalt
#

PS5
Mystical Sword disappears after you open bag
Mystical Sword is recovered from tree stump and goes into blue bag in inventory. Once you click use, the item disappears and the quest remains stuck on find the mystical sword.

hazy canopy
#

Platform: PC Steam, When I change the wallpaper in my additional houses, it changes the wallpaper in my "home base" house instead.

graceful dirge
#

Platform: PC/Steam

Issue: When putting food into storage chests, my toon ate all the meals I had prepared. While clicking to transfer vegetables, she ate several vegetables and full meals (accompanied by the eating animation).

obtuse beacon
#

Platform: PlayStation 5
Issue: I transferred all of my gems into a large white chest. When I went back a few hours later to add more gems, all of my gems were gone. On top of that, the blue large chest refuses to allow me to store anything in it.

fast isle
#

Platform: PC/Xbox GamePass
Issue: Logged off earlier today (saved and exited). Came back on just a few minutes ago and opened one of my craftable storage chests to find that all the items are missing.

bright owl
#

Platform:PlayStation 4
Issue: Emerald bottle in sunlit plateau river will not spawn in
Item/House Name: Emerald Bottle

ebon sequoia
eternal scaffold
#

Platform: Steam/PC
Issue: Character eating food and non-food items items when transferring any item. I play with a PS5 controller usually. This happens when I transfer an item, character makes the eating sound and item is gone. I have tried with keyboard and mouse as well. Where you right click to transfer, still ate my items. I did left click and drag to inventory and didn't eat my items.
Items eaten: Diamond, Any Fish, Any Fruit, white impatient flower.

tall swift
#

Platform: PC
Issue: After placing items on any table surface and exiting furniture mode those items disappear.

frail field
#

Platform: PC (Steam - Windows)

After replacing the main house, the other house when placed, were gone twice. Had to restart, now the house is there, but the interior is gone. The interior from the old house is in the new house, like it's an outside skin, but the interior, that was formerly in the other (second) house is gone now and also not in the inventory. It is completely lost! 😱

harsh dock
#

yes i have had items disappearing from my house, i found them back where they were before i moved them .

austere hearth
#

Platform: PC / Steam
Issue: I decorated my kitchen and one of the cabinets, along with the item on top of it, just disappeared. Not back in my inbentory, not anythere else, the things are just gone.
Item/House Name: happened in the new beach home, but since the items are gone... no idea what the exact names were

hot surge
#

Platform: PC/Steam
Issue: This seems to happen often with food, I'm trying to transfer food into chests and I noticed my character snacking during the transfer, and I JUST noticed today that she was low on energy, and during the transferring, her energy was filled pepeInspect (wasn't inside my home either.)
I didn't catch what went missing, unfortunately.

modern thicket
viscid garden
#

I posted on here on the 20th as well as submitted a ticket regarding all of the items in my secondary player home being missing -including my storage for materials- and got a canned response and then a survey - I don’t see this issue on the trello anywhere so I guess I’m just wondering if anyone is looking into this? It’s been 9 days of me being unable to access my materials inventory

bright nymph
#

Switch
Missing the Colorfull Surfboards. Can't buy from Scrooges shop and doesn't show in my furniture collections either.

tropic bison
#

Platform: PC/Xbox Play Pass
Issue: Items missing after putting on tables and logging out
Details: I put shiny gems, food etc out on tables. Saved, did some other stuff and saved again before logging out, but when I logged back in the shiny gems, potion and food are gone. They arent in my inventory, ground or chests (I only had 1 spare of the boba and potion)

rose idol
#

Platform: PC/Steam
Issue: Items both crafted/bought disappeared from furniture inventory
Details: Over the past month, I've bought multiple picnic tables from scrooge (including the dark version which i find quite ugly), but now I've checked and they are completely disappeared from my inventory. Same goes for the wooden crafting tables and ariel crafting table which i made extra of recently. They are all gone ?

ionic phoenix
#

Platform: Xbox Series S
Issue: the mysterious gift from the community event
Details: I got the mail and claimed it but never received it

ruby galleon
#

My entire fish and seafood and seaweed is gone

gaunt forge
#

My cooking supplies have disappeared and got replaced with my fishing supplies I had on the beach

vocal cloud
#

Platform: Switch
Issue: sprouting a story
Details: I’ve collected all the missing story book pages the last time I played when I come back the pages are all missing I’ve checked all my storage & all around the game it’s just missing

lost sail
pliant temple
#

platform: PC
issue: i tried to edit my mannequin and it disappeared

drowsy rapids
#

Platform: PS5
Issue: Items missing in extra house after decorating
Details: I decorated my extra house, three rooms of it, with all the thorny furniture and the house is totally empty now. The items did not return to my inventory either so now I’m out hundreds of thousands of coins if I replace them.

wicked girder
#

Platform: Nintendo Switch
Issue: All items I try to place on tables disappear when exiting furniture mode. The fish I placed just spawned back on the ground.

Edit: I already tried restarting my game and it didn't work unfortunately 😦

worldly radish
#
Issue: Elsa’s Secret Chest disappeared, stuck on “Pick up chest” part of quest “What Home Feels Like”
Item/House Name: Elsa’s Secret Chest
Details: My daughter dug up the chest but don’t open it, then she saved and turned off the game. When starting it the next day, the chest was gone and now she is stuck on that quest.```
tropic bison
hardy plume
#

Platform: PC (Steam)
Issue: I placed a table here and it disappeared when I exited furniture mode. I thought it went back in my inventory so I attempted placed another one there, however; the old table is still there but invisible. I can't keep it up or put anything there.
It reappeared when I restarted my game.
Item/House Name: Heavy Wooden Table
Screenshot/Video:

hallow violet
#

I wanted to share with everyone i lost all items in my second house. (Eric's ship) today I noticed I still had it all counted in inventory in crafting menu.

I cloud saved and then removed Erics ship. Replaced it and everything was back inside how it was prior to update.

Hope this helps someone. I'm on Xbox series S

light pumice
#

Platform : Switch

Issue : when I opened my game two of my storage wardrobes were completely empty. I’ve lost half of my fruits and veggies that I had stacks of 50 of. The pictures show the half of each I still have and the empty other storage units. It took a long time to collect all of that and farm all of that so this was a big shock to just see my inventory gone.

rustic yew
#

Platform: Pc / Steam

Issue: I just noticed that all of my extra houses (Erics ship, Nightmare castle, Purple cottage) are empty. I had decorated them and now all of the items i put inside are gone. Lost plenty of different furniture and decorations, windows and doors

hushed canopy
#

PC
No blue chests spawning (1 over past 7 days)

little stratus
#

Platform: PC/Steam
Issue: Furniture disappearing
Item/House Name: My house, multiple items

I'd decorated the entire room of my second floor in my house to match the dreamsnap prompt, but when I exited furniture mode it all disappeared from the room. Only the wallpaper, flooring, and some of the wall decor remained.

Then I checked one of my rooms on the first floor, which I'd decorated a few weeks ago, and some of the furniture has disappeared. The stuff from the second floor all returned to the inventory as far as I can tell, but the stuff from my first floor weeks ago has completely vanished. It's not appearing in the inventory and I'm really bummed because it had all of my best items, and I can't remember exactly what was there before it vanished.

(first floor: missing the coffee table, a rug, a lounge, some floor/wall/item decor)

hushed canopy
worldly peak
#

Platform: Ps5, game set to german, quest: The unknown Flavor (Remy)
Issue: Game crashed, when Wall-E turned my putrified night shards into a powder. I did NOT receive the putrified night shard powder, but the quest still moved on to the next step. I am now stuck on finishing the recipe, owning the snow balls but having no way on creating a putrified night shard powder.

sharp gazelle
#

Platform: steam
Issue: I have had the Purple cottage as my main house since before we could have multiple houses. When I go to change the main house (purple cottage) to the original one the cottage came back in my inventory, then I placed the purple cottage but it disappeared and it also disappeared in my inventory. So I can not place the purple cottage as a stand-alone house, even if I have the original main home.
Item/House Name: Purple Cottage

little stratus
nimble zephyr
#

PC
I don't know if that fits here, but since last update (or one before) when i move objects from inventory to chests and back, my character randomly eats something from my inventory. I'm clickink right mouse button to move for example seeds to chest and then I hear sound of eating (chrunch). I decided to repeat that a few times to see if my character ate smth and I noticed that Okra was disapearing. My energy is full so it's weird.

rose idol
frosty zealot
#

Platform: PC/Steam
Issue: After this bug reported in Furniture mode (#1131014526020616203 message) EVERY bit of the Wreck it Ralph furniture I had originally placed in Sweet House is now completely gone and does not appear in my inventory. This includes the following items:

Item/House Name: Abstract Chandelier x 2, Abstract Neon Signs x 2, Accent Chair x 3, Air Hockey Table x 1, Awesome Online Awards x 3, Bamboo Shoots x 3, Candy Bed x 2, Coin-op Game x 1, Counter Seat x 2, Curvy Couch x 4, Desktop Computer x 1, Donut Chair x 2, Exec Desk x 1, Fancy Desk Chair x 1, Food Stall Counter x 1, Freestanding Fireplace x 3, Game Machine x 1, Geometric Coffee Table x 1, Glass Shelves x 2, Holographic Bar Stool x 4, Indoor Vertical Fountain x 4, L-Counter x 1, Modern Wall Sconce x 6 (I think), Nightlight x 4, Octagonal Mirror x 2, Octagonal Side Table x 6, Pink Sweet Tooth Rug x 1, Pixelated Window x 8 (I think), Shelving Unit x 1, Sugar Rush Arcade Cabinet x 2, Sugar Rush Plushie Shelf x 2, Turquoise Sweet Tooth Rug x 1, Vanellope Portraits x 2, Virtual Desktop x 5, Winners Gamer Chair x 1, Industrial Tree Lamp x 2, Gamer Chair (twitch drops) x 6, Gamer Desk (twitch drops) x 6, Gamer Desktop (twitch drops) x 1, Gamer Laptop (twitch drops) x 1, Multiple black cabinets with black marble tops (corner, drawers, double door cabs) + black glass wall cabinets (3, plus 1 corner), Pink deluxe fridge x 1, Pink Flat-Top Stove x 1, Black Coffee Table x1, Curved Screen TV x1, Memory Frame x 1

tacit bear
#

Platform: Switch
Issue: V-EGG-etable Seed stockpile disappeared
Item/House Name: V-EGG-etable Seed
Screenshot/Video: unable to procured photos as items disappeared from chest

woeful iris
#

Platform: Steam / PC
Created a new floor and new rooms for the DreamSnaps. Firstly when I put a bunch of furnisher out and pressed Esc most of it disappeared... including the door to the room! I'm now trapped in the room!!! I can't even find the doors in my inventory to try to swap it out (I own several spare designs) and the only way out of the room is to restart the game!

humble agate
#

Mac:
I had over 75,000 dreamlight. 40,000 has disappeared today. I have not crafted anything or done anything that requires dreamlight

hazy canopy
#

I just logged in after the patch and everything in my Monsters INC spare house is gone and reverted back to the old shabby starting, however, none of the items that were in that space are in my inventory. I am missing a couch, TV, beds, Monsters fireplace and much more. 3 rooms of items just gone. It makes me not even want to play, I know its in beta and I would be okay if the stuff was in my inventory but nothing...

frosty zealot
#

Platform: PC/Steam
Issue: Still Missing Items - After my previous issues, everything from Mike & Sully's apartment appeared in Sweet House as DUPLICATES. If I removed from Sweet House, it removed the cooresponding item from the Apartment. I removed the house, furniture and all, and waited for the update.

Today after the patch, Mike & Sully's was empty except for Wallpaper and Flooring I had been playing around with in the Purple Cottage at some point. Purple Cottage was more or less as I had left it last. I dropped the Sweet House down and there was Mike & Sully's furniture still. I still do not have all of the items listed above for the Sweet House in inventory (slowly buying it all back from scrooge, but at 25 per day, it's a bit vexing.) I have just emptied and removed all secondary houses, leaving only my primary Castle. I was really looking forward to having houses for storage and cooking in each biome, but I guess that's not happening.

toxic pulsar
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Platform: PC
Issue: Fence dissapiering

The metal and brick fence dissapiers after being placed on all sides, though nothing is in the way of blocking it. In building mode it seems to be fine, until I return back to gameplay.

neat yoke
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Platform: Playstation
I made a ticket But they didn't solve the problem. The mission is called Eyes in the Dark (Cross the river and search the other sides for simba) I'm on PlayStation 4 and I don't want that wood to fall I want to solve this problem so I can move on because I want To continue the game. What can i do?

shell jewel
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Nintendo Switch/ missing Mickey Water Tower (was placed months ago in Peaceful Meadows)

agile bane
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i think this is the right spot?
Platform:PC
issue: gold boarder disappears after a certain amount honestly i couldnt even tell you exactly how much ive used as i have used a fair amount throughout my valley

rustic yew
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Platform: pc/steam
Issue: everything i had on my Exec and writing Desk has dissapeared again
Items: multiple decor and misc. items placed on Exec Desk And Writing desk

wild knoll
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Platform: Nintendo Switch Issue: Cinderella's castle has disappeared. I had it in the Forest within my theme park and it is just gone. It does not appear in my house list in inventory, but it does show as a skin option when I click my house. The trouble is I want to place it separately from my house. 🤷🏼‍♀️ EDIT: Fixed! THANK YOU!!

lime ledge
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Platform: Switch
Issue: I have fished all bottles from their spots and only have 14 slivers out of checking all 16 spaces multiple times. I've fished and check my entire valley and still only seem to have 14 slivers with no means to finish the potatoe quest.

north agate
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Platform: Xbox - Game Pass

Issue: I was placing furniture and when I exited back to the game the items disappeared.
They are not in my inventory nor are they in another part of the map.
I am not at the inventory or placement item limit by a long shot.
I have quit the game completely and reloaded, however autosave has beat me to it, so the items seem ‘lost’.

Item/House Name:
The items that disappeared were:
Large Plaza Hedge x2 (free)
Lion King Waterfall x3 (8k each)

Screenshot/Video:

ebon sequoia
wraith cipher
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Platform: PlayStation
Issue: emerald bottle missing
Item/House Name: emerald bottle
Screenshot/Video: I’d take a picture of my screen but it’s self explanatory

mental remnant
#

Xbox
Issues one missing one green bottle, two not getting gifts when feeding critters.

agile shore
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Platform: switch
Issue: once again, I am asking for help with the emerald bottle that has disappeared from my inventory. I had one bottle stored in my home. It disappeared. I have fished them all. I have checked each location at least 4 times. I have submitted a ticket. I have been denied help. It has been three months. Others have had this item restored. This is absolutely terrible support and so so frustrating.

uncut vale
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Platform: Xbox
Issue: Green Bottle has disappeared after being “caught” or transfer to being emerald silver has not worked. I have been left with 15 emerald silver and have caught all of the bottles. My inventory was quite full when completing this (to the point that at one spot I had to drop an item to keep the bottle) so I was haphazardly catching 1 or 2 and transforming as I went so that they grouped together as emerald silver. Upon finishing finding and fishing all locations I only have 15 emerald green pieces. I have used an online map and revisited all spots many times. Fully closed out of the game and gone back in etc. and no luck. Is there anything that can be done?
Item/House Name: Green Bottle/Emerald Silver

torn marsh
#

Switch
Scar lure missing

pastel gulch
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Steam
Bell's hair disappeared

I bought her hair in the shop and now I can't find it.

obtuse wyvern
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Platform: Ps4
Issue: Pumpkin house missing

next vault
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Ps5
Missing lien gem statue
It’s the one that was in the glade. It’s no longer where I had it placed. I never moved any items around that area so it didn’t disappear. It’s also not in my inventory.

livid swallow
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Nintendo switch

I tried placing a table with some items in my kitchen, it wouldn't stay in the spot I put it (kept shifting to the left) so I saved and closed the game. When I came back into the game, the table and the items were gone from the room. I check my furniture inventory and all the items were gone from there.

Madrigal Table, "dont put em all in one basket" basket, classic blender, espresso machine, small quirky teapot, basic tableware.

boreal jungle
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Mac ; I was decorating for this weeks DreamSnap and exited furniture mode, my cappuccino machine (that I just placed) vanished from my counter, and disappeared from the room completely. Checked my inventory, no longer in there… I had to go and reorder one through Scrooge’s catalog in order to get it

dim bluff
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Platform: PC
Issue: I fished out 16 bottles but I somehow ended up with only 15/16 Emerald Slivers. Bottles are gone from all locations. have repeatedly checked.

dim bluff
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Gameloft support needs to read tickets before just sending an auto-response. I should not have to send back multiple replies to get help due to auto-responses that do not give help on the actual problem the ticket was created for. Sending me an auto-response that tells me how to find the emerald bottles and tells me how to fish and tells me how many bottles I need and where to find the bottles does not fix my problem or answer my questions. If I sent in a screenshot of 15/16 emerald slivers, then I clearly already know how to fish and where to find the emerald bottles. I can not complete the quest because the bottles do not respawn once fished up. I have already fished up all 16 locations.

ebon sequoia
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Platform: PC
Issue: Item in inventory disappearing
I took different items out of chests to give as gifts, and when i took a flower out of a second chest, the tuna i had just taken out of a previous chest was gone. Can only assume i'ts the "Eating glitch" PLEASE FIX.