#(Archived) Update 6 - Questing Issues

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quasi crest
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**Please post here if you're having questing issues

Use the format below:**

Issue:
Screenshot/Video:```
foggy sleet
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Switch
Bibbidi-Bobbidi-Oops keeps saying I am missing Dreamshards when they are in my inventory already so I can’t complete the mission

ornate escarp
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Platform: Switch
Quest: The Remembered
Issue: Cannot progress Update 5 story quest. Stuck after concentrating on the bookcase. The game crashed and since June I am unable to progress and it has not been fixed with this patch. The Forgotten is not to be found inside the black room 😦

tulip sinew
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Platform: XBOX
Issue: i cant find the Fairy Godmother either the portal to the last stage of the quest. I was working on this when i had to log out ans since then i can't return and complete the quest.

woven shadow
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Switch
Penelope quest : 6 out 10 ten peppermints have grown, the other 4 are stuck in the plant phase.

slate grove
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Platform: PC
Collect Em All Strangers from the Outside: I still have the last alien stuck under Buzz's bed in his RV. This has been an issue since before update 5 and is the last quest I have to complete. Please fix this!!

limpid wharf
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Platform: switch
Quest: the remembered
I still cant find the forgotten after doing everything with them in the black room. Pls fix this!

charred merlin
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Platform Switch
Quest: Bake a Kart Vanelope quest
Inventory showing full when being given Sugar Rush Syrup despite blank spots; game freezes when trying to drop item.

mighty jetty
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Platform: PS5
Quest: Boss Up (Vanellope)
Issue: I picked up the mystical sword in the Forest of Valor, but my quest still says to find it. It won’t register that I picked the sword up. I’ve tried untracking and tracking the quest and relaunching the game and nothing has worked.

tulip sinew
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Platform: XBOX
issue: Simba and Nala's quest is bugged
for a long time. We could only fish one slimy bug and then no more. We still miss two more, but no fisihing marks are shown.

vague fox
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Platform: PC/Steam
Quest: Boss Up (Vanellope)
Issue: I picked up the mystical sword in the Forest of Valor, but my quest still says to find it. It won’t register that I picked the sword up. Tried wearing the sword and shield on the back and no dice. Edit: relaunching does not work either. taking off and putting back on doesn't as well. Maxing Vanellope does not fix this bug.
Addtl Note: I did have her with me Foraging at the time of the quest because she normally is asleep at 10 am. Possible bug trigger? (Secondary possible bug trigger - furniture is over initial limit (3602 at time of posting) )

hybrid turret
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Platform: PC / Steam
Issue: Vanellope Friendship Quest: BOSS UP. Game will not recognize I found the shiny sword. I have rebooted multiple times.
Screenshot/Video:

spiral helm
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PS5
"READY PLAYER FUN" Quest
The "Plant any crops (30)" task does not include cotton. Even after I water the cotton, the counter isn't counting that crop.

arctic sphinx
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Platform: PC
Quest: Bake a Kart (lvl 2 Vanelope quest)
She told me my inventory was full so I went home clearing it. after that she still doesnt want to give me the sirup and i have to talk to her again and again and nothing happens 🫠

grave bridge
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Hi !
Plateform : Steam
Quest : Foodception (Mickey) & An Important Night at the Restaurant (Remy)
When mickey asked me to plant the weat grains, I directly watered the ground without speaking to mickey in the meantime and he didn't understand that the grains were already watered, so I had to collect the weat and plant them again.
Same thing for Remy, I served the clients before he asked me to do it and Remy couldn't understand during a while that the task was done.

pearl karma
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Platform: PC
Quest: Eyes in the Dark (Lion King Realm)
Issue: I got up to the part where Nala tells you to lower the log in order to get into the jungle and look for Simba, but when I demolished the log with my pickaxe the log just didn't fall. I've reloaded the game multiple times but its now stuck and I can't progress any further in the quest

coarse silo
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Platform: Steamdeck
Issue: can't complete the matchmaking quest for Wall-E's extra quests. It tells me to wait until 6pm for sunset but then nothing happens

haughty harness
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Platform: PC
Quest: Bake a Kart
Issue: Wont let me craft the tail end of the cart, says I don't have the syrup despite having it in my inventory

hearty nymph
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Platform: Switch
Issue: After I place Vanellope's house, the welcome animation never triggered and "Welcome Vanellope" is listed as the next quest and when you talk to Vanellope she says you need to have a welcome ceremony for her, but there's no way to do that.

ETA restarting allowed me to complete the quest by talking to her but the ceremony itself never triggered.

stark finch
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Platform; Windows 11 steam
Issue: BOSS UP Ursula doesw not go in house to start battle with her.

stuck walrus
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On "Boss Up", I collected the sword in the forest but the game won't recognize it. I can't complete the quest now.

hallow bloom
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Platform: Steam
Issue: What Feels Like Home quest is bugged, the chest to dig up for Elsa flew into the air and disappeared so I can't complete the quest. Means I can't do the main storyline either.

royal sphinx
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Platform: Xbox one s
Issue: I completed the quest to get venellope , did the dream snaps took the picture , completed it received venellope but was told that I would receive 50 pixel dust in my mailbox. I have yet to receive it.

weary ridge
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Platform: PC
Issue: "Between a Skull Rock and a Hard Place"; unable to complete/progress quest after talking with Merlin, even though Skull Rock has opened on the island.
Screenshot/Video:

empty schooner
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Platform: switch
Quest: the remembered
I still cant find the forgotten after doing everything with them in the black room. I have two quests I can’t complete until this is fixed Pls fix this!

modern vigil
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Platform: PC steam
Issue: "you're my favorite deputy"; unable to pick up the pipe cleaners and Ice pop sticks. tried exiting the toy story world and re-entering it multiple times and they still aren't sparkling

woeful galleon
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Mine is a continued problem from Update 5, I’m on Switch and still cannot find the Forgotten anywhere

blazing herald
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I have an issue with Welcoming Vanellope. I have placed her house, paid scrooge 4000 took a picture by her house and by the main well in the center. I have her at level 4 and have her following me around doing chores and it still doesn't recognize that I have spoke to her and welcomed her. I believe the quest was to continue at level 4 however, I can't get that to trigger I am assuming because the glitch still has not responded to me welcoming her. I am playing on a ps4. I have restarted the game, nothing has worked so far. Does anyone have a suggestion?

zinc sparrow
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I play on PC and can't do the "rainbow fox" quest due to the portal in frosted heights does not work. My charactor just walks up to it and pushes it around

spice moon
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Switch

Fungeons and Dragons not working properly. I talked to Merlin but it still is stating the prompt to talk to Merlin. I even tried talking to Anna. Just realized I can’t post pic. Oops :/

Update: IT JUST POPPED UP XD.

warped lichen
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Platform: Mac
Issue: level rewards for furniture not showing up in my inventory for Vaneloppe. Only the clothing shows up.

bright zealot
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Xbox
Faith Trust and Pixel Dust
I can’t welcome Vanellope to the valley, this message won’t go away and the wishing well scene won’t happen after building her house. also, i can’t trigger her other quests while leveling her up.

stone ferry
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Switch
Forgotten Memories Nurturing it still only registers that 4/5 of the night thorn seeds have been planted. I've had this issue since the beginning of the last update. Are you ever going to fix this?!

ionic mason
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Xbox
“Boss Up” Quest: I found the sword in the woods but the quest won’t advance

jaunty elbow
floral dagger
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Platform: PC (Steam). Issue: Vanellope Level 5 quest. The task is to "Plant any crop." I planted cotton. It did not count as a "crop." I planted wheat and it worked just fine.

paper linden
river tulip
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Xbox
Stuck on "Welcome Vanellope" screen after placing her house

silk shale
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Platform: PC/Steam
Issue: while leveling up venelope I made it to level three but was not rewarded the candy cane arch. It's no where to be found in my inventory and I didn't receive the usual "try now" pop up for furniture. Upon moving to level 4, I was rewarded the coins, just nothing for level three.
Photo/Video : most recent inventory pictured

opal jacinth
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Platform: Xbox One
Issue: just got Stitch up to lv 10 and his lv 10 quest is locked. It doesn't appear that I'm missing any other requirements either?

brazen dragon
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Platform: ps5
Issue: boss up quest
Found the sword but won't complete quest. Put it on and doesn't work

placid sundial
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Platform: PC/Steam
Quest: Boss Up (Vanellope)
Issue: Quest is not registering that I picked up the sword from the forest of valor. I dug the stump up with the shovel since it wouldnt let me click on it any other way. An item satchel flew out, i picked it up, opened it and then equipped the item. Nothing in the quest log changed.

Tried the following list to "fix" the issue and nothing worked:

  1. tracked/untracked the mission
  2. Equipped the item then talked to Vanellope then unequipped the item and talked to her again
  3. Restarted the game
minor delta
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Platform: Steam
Quest: BOSS UP
Will not recognize that I have already found the sword.

main eagle
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PC
What's left behind quest, the quest says I have to talk to the forgotten, the cinematic where they appear and take the orb already played, but it still says that and I can't move forward

wispy shore
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Platform: PC and Switch
Quest: Frozen Memories
Issue: The Swampwater doesn´t spawn in the Glade of trust

inner dock
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Platform: Steam/PC
Quest: Boss Up (Vanellope)
Issue: Got the mystical sword, quest will not update (EDIT - going into the Castle caused the quest to update)

proper spire
#

Platform: xbox series x
quest: boss it up (vanellope)
Issue: I've got the mystical sword but the quest is telling me to unearth it hasn't registered the fact that I already did so now I'm stuck as the quest will not update

fringe gull
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Platform: PC (Microsoft Game Pass)
Quest: Collect 'Em All: Strangers from the Outside!
Issue: I still can't pick up the final alien that has spawned inside of Buzz's bed in his RV. Managed to angle my camera in a way that the bed and furniture have faded out and you can see the alien underneath. It's been there since the quest was originally introduced 2 updates ago.

zealous locust
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Platform: PC (Steam)
I want to put everything edible in my bag into my box with the right mouse button... BUT my character eats at the same time, that's crap 😦 And when I put items from my bag into the box, and vice versa, it flickers. It's not worth playing if I'm already reading all the bugs here... Frustrating :/

proper spire
#

Platform: xbox series x
quest: boss it up (vanellope)
Issue: I've got the mystical sword but the quest is telling me to unearth it hasn't registered the fact that I already did so now I'm stuck as the quest will not update

jolly grove
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Platform: pc
quest: boss it up (vanellope)
Issue: I've got the mystical sword but the quest is telling me to unearth it hasn't registered the fact that I already did so now I'm stuck as the quest will not update

crimson sorrel
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Platform: PS5
Quest: Boss up
Issue: found „pixel sword and shield” and can wear it, but the quest still says to find a mystical sword, and the pixel sword and shield is also not showing up in collections. Can’t progress the quest.

charred crest
muted olive
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Platform: PS5
Issue: while leveling up venelope I made it to level 4 but was not rewarded the candy cane arch. It's no where to be found in my inventory.

gritty wave
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Platform: Steam on PC
Issue: 201 Initializing Error when loading not letting me access the game at all.

wary wren
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Platform: PC (game pass)
quest: Boss Up (vanellope)
Issue: I have the mystical sword equipped but the quest is telling me to find it as it hasn't registered that I have already done it. Can’t progress with the quest as it’s no updating

keen beacon
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Platform: Xbox Series X
Issue: Game froze at Fairy Godmother level 10 quest ||taking a photo in front of the gazebo||

ebon bloom
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Platform:PS5 Quest:Boss Up (Vanellope) Issue: I need a Kingfish but I keep getting Shrimp in the blue bubbles and I can’t progress with the quest without it so I don’t know if it’s a time thing or not. And I fish at the blue bubbles but I keep getting Shrimp. I thought maybe even if it rained I would get it but nope still shrimp. I also am missing two memories since I have 19/21 and I don’t know whose memories I need in that part of Dreamlight valley. I’m almost tempted to restart from the beginning of the game so bad because I can’t get this one fish and on how I keep getting shrimp. But I might wait just Incase if it does shows up that is If It ever shows up. And I hate the fact that I need this one fish to continue the quest but I keep getting shrimp. I’m really tempting to restart my game from the beginning. And I would appreciate some help on this. And I hate the fact I need this fish but I can’t get it. And I don’t know if I can get Vanellope if I restart from the beginning like how Mirabel is.

quasi finch
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PlatForm: PC Issue: Unable to lunch game after the update and the fix for Error #201

round escarp
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Platform: PC
Issue: During the quest "What's left behind", When I take the orb of remembrance and the cutscene happens. I'm supposed to talk to the forgotten in order to go to the next stage of the quest. But unfortunately in my game, the forgotten is nowhere to be seen in the dreamscape nor the village. This problem persists even after restarting. Because of this issue I can't continue the main questline..

brazen dragon
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Platform ps5
Issue boss up quest
Went to the castle and it updated. Thanks to the person that posted it.

molten pebble
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Platform: Switch
Issue: stuck on welcome Venelope. Added her home and can interact/level her up at least to level 2 and make her a buddy, but first welcoming quest never cleared.

tame crater
ebon bloom
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I don’t know if I restart from the beginning if I can get Vanellope like how Mirabel as one of the first villagers or not besides needing Remy and the restaurant. Because I’m on one of her quests and I can’t get kingfish I keep getting shrimp and I don’t know if it’s a time thing or not. I might restart from the beginning. And hopefully I can finish her quests off. Unless Scrooge has to be a certain friendship level

tawdry peak
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Platform Xbox series x -vanellope boss upI quest. I found the sword in the forest, have it equipped and it still says “find mystical sword”.

gritty depot
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Platform: Switch Quest: the remembered Issue: During the scene where you close the rips the game crashed and now the quest is stuck on talk to the forgotten but I can't find them anywhere

silver storm
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To fix the “Boss Up” bug, please go into the castle in the plaza. It should say that it’s equipped now

quaint jasper
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PC BossUp have picked up the sword and shield but the game doesn’t not recognise this. Have tried wearing the item and no difference

prisma meteor
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Platform: Steam - Windows
Issue: The Great Blizzard - Unable to give Olaf his Nose and Buttons as they don't end up in the inventory after interacting with the Scary Squirrels and the quest bubble doesn't appear on Olaf.

elder shoal
random bone
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Platform : PC
Quest : Friends arent food
Issue : Im not sure why but when im trying to turn in quest items for “Friends arent food” , Gothel wont let me talk to her. I am prompted to chat but it immediately does not chat with her. Idk if its bugged or what. Shes the only one I cant talk to

faint depot
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Platform:PC
Quest: A Place For Joy
Issue: When giving the items to olaf the box doesnt go away.

steady glen
#

Platform: Steam - Windows
Issue: The Making of a monarch with Scar. Im unable to progress, I have been feeding the sunbirds different flowers, several times, different days and nothing happens.

slim veldt
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Platform: Ps5

Issue: during eyes in the dark quest, I smashed the rock to lower the log. But the log is still in the same place. The rock is completely gone, and there was no cut scene. Can't progress because of this.

shrewd meteor
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Xbox One
Vanellope quest Boss Up. Found the mystical sword in a log stump but game doesn’t register, still says I need to find the sword and when I talk to Vanellope she says I need to find the sword, won’t let me move forward.
Restarted game and unfollowed then refollowed quest and it still doesn’t register.

summer saffron
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Xbox
Can't progress pass boss up quest. Stuck on find mystical sword. When it's been found and I even tried equipping it.

UPDATE : I WENT INTO THE CASTLE AND THE QUEST FINALLY UPDATED.....YAY !!

livid hazel
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PC - Steam
Boss Up Quest. Found the mystical sword but the item didn't go into my inventory. Now I cannot progress during the quest

edited to add: fixed! ||once I entered the dreamlight castle, the mission continued and the item shows up again||

untold reef
#

Platform: Switch
Quest: What's left behind
Issue: The conversation with The Forgotten didn't happen after taking the orb. Now my quest log says "Talk To The Forgotten" but when I go back into the dreamscape nothing happens. So I am unable to progress.

ionic osprey
#

Platform: PC
Quest: Tale of Stone and Fire
Issue: Maui's quest won't progress. When I teleport away, he runs from other location to there and keep standing there. When I talk to him, he will only says to follow him and keep standing there.
Fixed: Had to remove a house next to the beach.

proper spire
#

Platform: Nintendo switch
quest: boss up (vanellope)
Issue: I've got the mystical sword but the quest is telling me to unearth it hasn't registered the fact that I already did so now I'm stuck as the quest will not update

short skiff
#

Platform: PC xbox game pass
Quest: The Remembered
Issue: theres no place to focus your magic on the bed. even if you leave the area and go back / completely exiting don’t fix it either (posted this in Update 5 Questing issues)

strong void
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Had an issue with boss up - mystical sword.
Fixed it by walking up to the castle. It advanced on its own.

open sparrow
#

Platform: switch
I place vanellopes house and the scene won’t trigger welcoming her to the valley.

glass reef
#

Platform: xbox
Quest: the curse
Issue:
I have a major glitch in the game. I am trying to complete the curse storyline and have almost completed it. When i placed the orb, no cutscene were shown and i am stuck in here and there. When i restart the game, the correct cutscene is shown but after that it jumps right to ursula cut scene before i enter here and there. Storyline quests show that i need to talk to mother gothel but i can't because i am stuck in here and there and i shouldn't. This affects so badly that i can't play.

limpid wharf
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Hey guys i wanne to report here about the quest the remembered cause i had the issue of not able to find them anywhere after my game crashed but i was talking to custom suport and they said to go in the void and to just keep walking because its a bit far from the entrence.
Platform is the switch
So if you have the same issue have a other look in the void there is a big chance they are there!

desert brook
#

**Please post here if you're having questing issues

Use the format below:**

Issue: I've found 15 of the 16 green bottles for the green potato. I've resorted to online help on fishing spots and can't find the 16th. I've fished all areas multiple times and can't find it. I've checked all storage I own too just incase as well. 
Screenshot/Video:``` not sure what to screenshot video so just attached the 15 I have.
fallen snow
#

Platform: Xbox
Issue: Chose Moana as the first realm to visit. Started the After The Storm Quest and I'm unable to pick up the wood needed nor dig up the holes that I need to get the silk. I'm also unable to open the green chest that's on the island.
Screenshot/Video:

twin rock
#

PS5
Vanellope mission “Boss up” have collected mystical sword and equipped but when going to talk to vanellope the mission doesnt update
Screenshot/Video:```

tiny jasper
#

Platform:Switch
Issue: blue potion was completed but now cannot find!

uneven rivet
#

Platform: ps5
Mother Gothel level 10
Stuck on the screen

analog lark
#

Platform: ps4
Quest: Boss up
Issues: im wearing the pixel sword and shield but the quest still wants me to pick it up

tawdry peak
olive rose
#

@ebon bloom it's a time issue. Kingfish can only be caught at night.

misty quartz
#

Platform: PC (Windows 10)
Quest: Boss Up
Issue: the sword for the sword in the stump portion of the quest does not spawn.
Additional Information: Have tried closing and reopening the game, this does not seem to resolve the issue.

Update: Cloud saving then uninstalling/reinstalling fixed it.

plain lark
#

Platform: XBox
Issue: Boss Up- Vanellope
Screenshot/Video- It has not registered that I have picked up the sword. So I am suck until fixed.

Found the fix message - above: to equip the sword & walk into the Dream castle- this worked & my progress can now move forward.

dreamy flower
#

Platform: Switch
Quest: Scrooge McDuck’s Grand Re-Opening
Issue: Still stuck with two signs lost and unable to craft, order, request, move, replace. Any chance y’all can send them in the magic mailbox? Or maybe a Redemption Code? We can’t start Vanellope or much of the game, because this quest is blocking 6 other quests. We’re Level 10 with Scrooge, and the Shop is fully updated. Thank you!

mint mortar
#

Platform: PC
Quest: Start Your Engines
Issue: I have placed the items but its not registering? I am confused

fringe crow
#

Platform: switch issue: fairy godmother level ten quest is broken. I had all the ingredients, made the care package and it disappeared from my inventory immediately. Recipe is also gone from crafting station. And the game is still asking me to make the care package.

solid nymph
#

Plateforme: Switch Quest : boss up - vanellope Issue : It has not registred that i have picked up the sword. I tried to enter the castle but i still have the bug, what should i do ?

supple trench
#

Platform: PS5
Quest: Boss Up
Issue: I found the shiny sword but the game is still stuck on that step. Tried tracking and untracking. Restarted and nothing has fixed it.

charred lake
#

PS5
Boss Up Quest not progressing

sonic lark
#

Switch
Seed of memory. won't let my plant the dreamlight tree seed. Seed is in inventory but when i go to plant it says "no item available"

raw laurel
#

Switch
Can’t find the Sunlit Plateau Dark Crystal for A Deal with Ursula quest
I had furniture where the crystal was supposed to spawn. I removed the furniture item and now the crystal isn’t spawning at all.

vapid crow
#

platform | xbox series x
quest | eyes in the dark (lion king realm) - "cross the river and search the other side for simba"
issue | i was able to interact with the rocks to break them, in order to lower the log near the waterfall; however, it didn't bring me to a cut scene nor did it lower the log. i'm unable to progress any further as the rock won't respawn, and the log is still in its original position.

hybrid veldt
mint fulcrum
#

Platform | switch
Issue Elsa quest what home feel like can’t make the pie have the fish and all the ingredients but when I try to make it it won’t let me cook it says I need coal but I have coal it lets me cook other things but not the fish.

void raptor
#

Switch
Faith trust and pixel dust
Issue: I can't figure out dreamsnaps. Please can anyone help?

hot pond
#

Xbox series
İssue:I can't see the item names in the quests. The items are like this->.(0/5) . (0/10)

quiet ravine
#

Platform: Nintendo Switch / Extreme Biome Make Over : Has anyone had glitch issues with the candy tree task from Penelope? I planted all the candy seeds and thought I harvested all of them. But...I do recall one when I harvested it was a patch of soil. Is that a known glitch or something?

woeful ruin
#

Platform: Nintendo switch
Dreamlight duty: harvest 5 vegetables.
I have harvested onions, corn, carrots and bell peppers and my dreamlight duty isn't gettin any progress.

abstract falcon
#

Platform: ps5
Issue: I am still having issues with mother gothels friendship quest, I have the gleaming dawn fragment but says I need to use the cooking station, I have put in a ticket and still have not had it resolved, I've tried putting it away and taking it out, I tried going to wal-es world and putting it there but to no avail. I'm honestly getting fed up.
Screenshot:

zenith night
woeful ibex
#

Platform: PC
Issue: Vanellope's level 2 quest. I gave her the candy canes, and now the "Give"-prompt wont go away, even though she started speaking

sinful moss
#

Platform: Nintendo Switch
Issue: The Remembered Quest - "Focus your magic on the bed"
Player unable to interact with the bed from any side
Portal to the Dark Castle was still open so I went back out to the Dark Castle, then re-entered the portal to the memory area
Player was still unable to interact with the bed from any side
Player was able to interact with the Forgotten, however, and after the dialogue I tried the bed again
The sides and foot of the bed did not work, however I was finally able to interact with the head of the bed and continue the quest.

hybrid veldt
#

Platform: PC
Issue: Eyes In the Dark Quest. Log won’t fall and rock wont respawn.

ebon bloom
#

Platform:PS5
Issue: Very Magical Minnie Quest and The Curse. The Spellbook is not showing up and I looked around my house and the whole plaza area and I can’t find it and I don’t know if I’m suppose to unlock a certain biome or do a certain quest for it. And for The Curse I put the Orb of Trust in the biome and it did not turn the sky back to day and I don’t know what to do everyone is out of their houses but the sky did not change

hot pond
#

Xbox series
İssue:I can't see the item names in the quests. The items are like this->.(0/5) . (0/10)

kind needle
#

Platform: PC
Quest: Ready Player Fun
Issue: Cannot play hide and seek with Vanellope as she is in the Forest of Valor and not hiding in the Sunlit Plateau like the quest suggests.

sacred osprey
#

PS5
Scrooge's window display has been vacant for the past month or so. I've read this could be because all window display items have been purchased, but no definitive answers. Is this a glitch or have I purchased all window items and, if so, are new window display clothing planned and when can we expect them?

vestal sparrow
#

Platform: Steam
Issue: Still unable to turn in "The Great Blizzard" despite verifying steam files and updating my game. I even tried uninstalling and reinstalling. The game also says I claimed the Golden Potato from my mailbox, but I was unable to do so.
Screenshot/Video:

cyan jay
#

Platform: X-Box
Issue: For the "Forgotten Memories: Nurturing" quest i am supposed to plant the seeds around specific places and they are not counting. Its taking them out of my inventory but its not updating the count on the quest.
Screenshot/Video: None available

spring night
#

Pc
Finished Vanellope's quest yesterday and never recieved the pixle dust

quasi nymph
#

I found a bug. I just got to the boss up quest. I equipped the pixel sword it didn't work. I decided to wait and see if it would fix itself and I realized I was no longer able to Sprint I was no longer able to call my tools out and I completely lost all of my animations involving moving but I didn't test if other animations were broken. If I save and reload it automatically unequips it from me and I can move around again and everything's working but if I unequipped it while in the game everything is still broken.

alpine thicket
#

Switch
Still cannot get the rainbow fox. Purple potion went missing as soon as I collected the last one (Green) the effort I put into that whole quest, to not then be able to complete it, is ridiculous and infuriating.

mossy vine
#

Hi…. I’m trying to do this quest with Vanellope and do the dreamsnaps event on my Nintendo Switch, but it says that I can’t submit my picture because it has “touch of magic” items. Can someone please explain this to me? I used the exact filters it told me to when I hit the + button and everything. I put the dreamsnaps clothes on. I don’t understand what’s going on.

dusky hollow
#

Platform: Pc via the Xbox app (Xbox games pass) Issue: Can’t see all of the quest text

olive rose
#

Switch
Trying to progress through Venellope's quest line and the game is stuck here. I can't close these windows without completely closing the game out.

warm bolt
#

Platform: Xbox one
Issue: what's left behind - talk to the forgotten is glitched. Game crashed after short video and now the forgotten is missing and can't be talked to to complete quest... Tried restarting and reinstalling multiple times.

civic grotto
#

Platform: PS5
Quest: BOSS UP
Issue: Can't advance Vanellope's quest as she isn't registering the "mystical sword" even tough I have it equipped.

dense cairn
#

Switch
I can't continue this quest, to focus my magic of the bed. I've tried restarting the game but won't work

atomic timber
#

Platform; switch I'm having problems with vanellope level 7 quest it won't let me have the recipes I need for the potions

dark temple
#

Platform: PC
Issue: My character eats random stuff from my inventory when I don't even click anywhere near something to be eaten.... O_O

vagrant hill
#

Platform: Xbox
Issue: I'm doing the eyes in the dark quest and I broke the rock under the log so I could cross it to get to simba however the log did not fall can we please fix this D:

vestal solar
#

Platform: PC
Issue: I placed the lion statue in the wrong place and it disappeared. I could not pick it back up and I can not craft another one. I now cannot complete the quest

modern oracle
#

Platform: switch
Quest: a space ranger recruit
Issue: cannot craft navy blue dye. It exists nowhere in my crafting tabs. I've checked them all

robust shore
#

Platform: PS4
Quest: BOSS UP
Issue: game keeps telling me to find the sword after I have found it. Mission will not progress.

sleek garnet
#

Platform: Steam
Issue: Quest- What's left Behind? Able to pick up Orb of Remembrance but Forgotten doesnt appear after cut scene to talk to.

haughty hamlet
#

Platform: Steam
Issue: No ice pop sticks or pipe cleaners highlighted in the toy story realm for me to interact with for you're my favorite deputy quest. Have tried leaving and coming back, as well as restarting the game, nothing helps.

earnest cosmos
unreal lichen
#

Platform: Switch (lite)
Issue: this is actually on my mom's behalf. She just started playing and is stuck on the quest to build Scrooge McDuck's signs for his shop. She has the softwood, but in the crafting menu, only the custom signpost is appearing. When I played, there was a totally different, special Scrooge sign and it's not showing up for her at all.

shut garden
#

Platform: Steam
Issue:i didn't see merlin anywhere so i left the game but without save and now i can't go back to the same place and i don't see godmother ..

exotic sandal
leaden parcel
#

Platform: Xbox Series X
Quest: A Magical Moment
Issue: Quest keeps freezing during the last bit of dialogue, where I’m given the final level 10 item.

novel kindle
#

Platform: Swutch
Quest: Boss Up
Issue: clothing bag needed for quest remains in nventory and will not open even after clicking on it.

exotic sandal
#

Switch & Xbox
Do you want to build a snowman?
For Anna's last quest, I placed the snow family in the forest of valor and it disappeared. I checked furniture mode and it's not there anymore. It can't be crafted again either. Also, elsa is stuck outside her ice cave. I can push her but she runs back to the same spot and won't move. I've restarted the system multiple times and spam pressed B as I've seen suggested before, nothing is working. Help!!

bright prawn
#

Platform: Switch
Issue: In the Boss Up quest for Vanellope, I picked up the sword in the stump, it's in my inventory... but not registering in the game that I have it. 😭 it just says to "unearth the sword in the stump using your shovel"... i have indeed already unearthed the sword. I have restarted. Rebooted. Cannot progress with the quest.
Screenshot/Video:

arctic flax
#

Platform: PC
Quest: BOSS UP
Issue: Can't advance Vanellope's quest as she isn't registering the "mystical sword" even tough I have it equipped.

granite moth
#

Platform: Switch
Quest: The Remembered
Issue: I can’t progress beyond the final “Talk to the Forgotten” task in this quest line. The cut scene was just beginning when the game crashed. Now the Forgotten is nowhere to be found and I can’t finish the quest/storyline. I submitted a ticket about this back on June 16 and it’s still not fixed.

river junco
#

Platform: Switch
Quest: A Lost Book
Issue: I have all the items and am unable to turn part of it in to Olaf

lucid hinge
#

Platform: Xbox series x
Quest: Boss Up
Issue: After digging up the sword in the Forest of Valor the quest can’t progress

unreal mortar
#

Platform: ps4 quest: matchmaking magic issue : trying to cook the 3 course meal for minnie and Mickey and says i havent cook the entree (when ive cooked already 5 entrees)

hybrid veldt
#

Platform: PC
QUEST: The Spirits of Nature/ Eyes In the Dark
Issue: when I catch Bruni, the game completely crashes / Log doesn’t fall to rescue Simba

charred talon
#

Platform: Xbox
Issue: Astronomy Club quest glitch when my wife tried to put down the telescope to take a selfie the telescope glitched and disappeared. She can't make a new one either.

carmine remnant
#

Platform: switch. quest: Simba. Issue: planted dreamlight fruit seed near pond in sunlit plateau back in April and it never grows or dries to be watered. APRIL!!! It’s now been 3 months and sending in a tic to gameloft gets no response or help.

warped copper
#

Platform: Xbox one
Quest: vanellope ready player fun
I can't get vanellope to play hide and seek, last night she was stuck in chez Remy and today she's stuck in her house.
I've tried tracking and untracking it's doing nothing and it's making the game feel impossible to play as I can't do anything else due to vanellope being the last one I need to get to level 10.

cedar garden
#

Platform: PC
Issue: Cannot place the enchanted flower near the entrance to the mystical cave. No item in my inventory or when I place F to look in the furniture. Ursulas face shows up with the quest icon in the furniture section yet it says there is no items when i click on it.

rough whale
#

Platform: pc/steam Issue: Quest Boss Up, I found the sword but i am unable to advance further in the quest

tepid trail
merry jewel
#

Platform: switch
Quest: Boss up vanellope
Issue: not accepting the quest, no matter how many time I talk to her it’s the same she gives me the items and then nothing

calm relic
#

Wall-e quest issue for mathmaking. The next prompt is for Wall-E to go to the forest of Valor. Wall-E doesn't lead my character any he either A goes to bridge between meadow and beach and wanders within that area (the bridge) or he wander aimlessly around valley fishing. Also, I can't ask him to hangout which is causing issues with the star path. (might be worthwhile to be able to clear bugged quests so they can be started over) The glitch may have occured because I had two Wall-e quests going at once. I finished the plant/story book quest but the issue with matching making has persisted even with a game restart. (Platform PC)

exotic sandal
quartz wadi
#

Platform: Switch
Quest: Restoring the Sunstone [DAWN FRAGMENT]

This quest has been bugged for me since SEPTEMBER please help I’ve sent so many emails and gotten nothing from it. Back in Sept 2022 I “cooked” the restored dawn fragment when the fragment was not in my pockets and now I have a restored fragment but the quest still shows that I need to cook it.

I’ve literally sent an email every single update and gotten no actual help. The issue isn’t on the Trello board and it’s beyond frustrating to have a quest bugged since the first month of the game.

ebon bloom
#

Platform :PS5 Issue: The Ritual I had made the potion but Ursula is not showing up on the map! I don’t know if it’s a bug or not and when I go into her house she is not there and really need her so I can unlock Prince Eric and I don’t know what to do

limpid blade
#

platform: xbox
issue: dreamscape quest - forgotten memories: trust

the quest is still bugged for me! since the update came out, i haven’t been able to fish out the jewel-encrusted mirror for mother gothel! no fishing spots will show up! i keep looking for them and nothing helps! i’ve restarted my game what feels like a million times but there’s absolutely nothing i can do for more fishing spots to appear. i’d really like a fix soon as my story progression is at a standstill and it’s making the quest unplayable!

modern spoke
#

Platform: PC
Quest: Matchmaking Magic
Issue: I have everything setup on the beach but the game will not let me complete the quest.

civic hinge
#

Xbox OneX
Boss up quest
Not able to progress past finding the sward, tells me to find the sward after finding and equipping it

vale pebble
#

Platform: PC
Quest: Simba Plant the Dreamlight Tree near the pond
Issue: The option to plant the tree near the pond doesn't show up. I've reported this a while back and still nothing happens.

glacial jackal
#

Platform: PC
Issue: Fallen log in Lion King Realm not working

frozen flame
#

Platform: Xbox
Quest: Bibbidi-Bobbidi-Oops
Issue: Olafs parasol has not spawned, so quest is unable to be completed.
Screenshot: (after checking online as to where it should be there's nothing there, everything else spawned just fine)

cedar bobcat
#

Platform: Switch
Quest: Between a Skull Rock and a Hard Place
Issue: Merlin missing, no information on Quest, Scrooge has no quest marker/quest dialogue despite being mwntioned. Related: Merlin vanished when the Orb of Unity autospawned in my inventory.
Screenshot: Merlin missing! Egad! Second shot of the only quest information that has appeared. (I did check the restaurant and shop for Merlin)

cloud siren
#

Idk if this is the one I would put it in but I have an issue where the "weird fish" that we were supposed to catch for a quest is still in my inventory. I have finished the quest so idk why I still have the quest item. And I can't get rid of it so it's just taking up space.

wheat lantern
#

Platform: PS5
Quest: Faith, Trust, and Pixel Dust
Issue: First it wouldn't acknowledge that I'd placed her house until I restarted the game, now the quest is stuck on "Welcome Vanellope" and won't let me progress

final fulcrum
silver storm
#

Friendly reminder this is not a chat space. If you would like to help someone, please ping them in #dreamlight-help . This space is to report bugs!

heavy blade
#

Platform Steam PC. Ready player Fun. No candy trail in the mine. Unable to complete quest

ebon bloom
#

Platform:PS5 Issue: The Sunstone Fragments (The Sunlit Plateau fragment) I can’t find it

royal iron
#

I think this is a bug I've got the sword but it's not continuing on the story, it's stuck 😞 I've tried everything

quiet oak
#

Platform: xbox series x
Issue: The definition of a hero. Buzz keeps waiting on the Dock on dazzle beach and ursula keeps waiting at the bridge in forest of valor. It won't let me hang out with buzz so I can't take him to her. Please help! 🙏

velvet oriole
#

Platform: switch. Quest: Scrooge McDuck’s Grand Re-Opening. Problem: I made all four of the Scrooge store signs and placed them around. However, the game glitched and put the signs back in my inventory, but this time, saying I have only two signs and not four. If I try to go back more signs in the crafting station, it does not show up as an option to make, nor does it allow me to buy signs at Scrooge’s shop. As a result, I cannot progress in the quest because it won’t let me make more signs.

distant stratus
#

Platform: Switch
Issue: Collect em all: little green men quest. I’ve been stuck on this quest for months. I initially had collected 5 aliens then my game crashed. I didn’t have any of the aliens in my inventory so I thought it didn’t save and I started over.
I have found 20. I’ve looked everywhere and can’t find the last 5. So I don’t know what to do about it.

No real picture. I just have 20 aliens and can’t find the last 5

magic wing
#

Platform: PC
Issue: "Eyes in the Dark" (Lion King Realm) - I am unable to dig the stumps nor the thorn bushes to advance the quest. The areas highlight as intended and I can interact with them, but they don't change nor provide the Thorn Bush Seeds required. Other harvestable items around the realm are also un-interactable (ie, the stone).
Screenshot:

finite obsidian
#

Platform: Xbox
Issue: On quest “Collect’em All : Attic Mode I am stuck 14/15 I’ve checked all areas looked at all guides for locations and have been stuck on this quest for months. Like I took a literal month long break from the entire game and I still can’t find the last one and I’m starting to believe it’s bugged. Or bugged for me. Any advice as to what I should be doing.

velvet oriole
#

Platform: switch. Quest: The Search for Pua. Issue: I am at the part where I’m tracking Pua by Remy’s restaurant. I can see the yellow prints, but nothing happened. Through my research, I realized there is supposed to be a plate of food near the restaurant for me to find. There is no plate anywhere. I tried picking up and moving the restaurant, going in/out of buildings, etc,. But nothing works. This, I cannot move on with the quest

flat crater
#

Platform: XBOX Issue: I can’t pick up the items cause I can’t go there.

rich spindle
#

Platform: switch
Quest: green Potato
Issue: unable to re-enter the secret room inside the mines after creating the jade crystal. Ensured crystal is in pockets. Have attempted to drop crystal, save, and reattempt. No option to enter room.

frail quail
#

Platform: Steam Quest: Eyes in the Dark Issue: Dug up mud spots before getting to collect bugs task and am now stuck and can't progress. Have had this issue since this questline released

royal iron
#

Platform: switch

Stuck on Vanellope quest still, I got the sword out like I usually do with my shovel with logs then there was a blue bag and I opened that and I got the sword and shield 🛡️. But it still says unearth the sword in the stump using your shovel when I've already done it. I've tried going into the castle and restarting but that didn't fix it 😞 it's still stuck, I really don't want to start the game again cus I've done so much on it. Please fix it, I'm really sad right now 😞. I want Vanellopes final quest item but I can't 😭.

granite pine
#

Platform: PC
Issue: Stuck on the questline: "What's Left Behind". The whole area was bugged for me.

  • First I couldn't access the forgotten treehouse area at all; i received a black screen and had to restart the game several times before I got into it.
  • The animations either froze or I got a black screen and seemed to jump forward into the interactions.
  • When I was supposed to grab the center orb, the animations shuttered and the screen turned black. I had to restart again, and since then the orb is gone and I get promped to "talk to the forgotten". However, as you can see in the screenshot, the forgotten is not there. I have rebooted and re-entered with no difference.
    Screenshot/Video:
ebon bloom
#

Platform:PS5 Issue: Village Project: Restoring The Sunstone I had planted the dusk fragment in the Forgotten Lands but it’s not finished and letting me harvest it with the miracle growth elixir I don’t know if using the growth elixir made it not work or if it does work and how long do I have to wait because it says (It will take some time.) and she says it takes an entire day for it so I don’t know if it will be ready tomorrow or not. And it still has the water droplet on it

left pike
#

Switch
Remys Bag of ingredients
Remy gives me ingredients but they don't go to inventory. Remy still has quest over him and I keep trying to accept quest but it doesn't work

frosty echo
#

Switch Vanallope’s Querst 10: I don’t have any futuristic clothes to wear for this quest.

slender orbit
nocturne fossil
#

Platform: PC, Steam
Issue: Eyes in the Dark quest. I've removed the rock under the log that forms a bridge over the river; however, the log is stuck in place. This has halted my progress completely in this quest.
Screenshots:

red pilot
#

Platform: PC/Steam
Issue: The Remembered Quest, My game crashed once I got to this stage of the quest. Upon reopening and trying to continue the quest, the game wouldn't allow me to continue and there is no prompt to focus my magic on the bed
Screenshots:

daring grotto
#

Platform: PC/Steam
Issue: quest "What Home Feels Like"
The glittering Herring is still not spawing in my game I have been trying since last year and it is preventing me from finishing anymore quests. Please help

teal stratus
#

Platform: Switch
Issue: crashed during the remembered quest, now the forgotten doesn’t appear
Screenshot/Video:

cloud monolith
#

Plateform: Switch
Quest: A bit of a fixer upper
Issue: After the first fix of the carrousel I could talk to Woodie immediately again "fixing" a second time the thing with the lights on this time, and again I could talk to him, getting the "we need Wall-e for the lights" every time. So I got the dialogue 3 times and I technically do not need to go to wall-e

delicate dome
#

Platform: PC
Issue: During the "confront the forgotten" part of The "Dark Castle" the cutscene wont trigger after going through the locked door with the torches. I see her bubble behind a wall, can't get to her. Have gone in and out of the door multiple time and nothing happens

river karma
#

Platform: Switch lite
Issue: Bippidi Boppidi Oops will not recognize photo taken of the broken object in Minnie’s house between 4p-12

inner river
#

Platform: PC
Issue: whole doing the "dinner with a friend quest" i was catching shrimp and found out it was only counting one out of the 6 i have.

regal birch
dreamy plank
#

Xbox one
Game crashed and when booted back up forgotten is no where to be seen to finish the quest

hot orbit
#

platform: Steam
Quest: The Great Blizzard
Issue: picked up Olaf's nose and buttons, but not in inventory. game recognizes i've picked them up, though. 100% positive i didn't put them in any containers and cannot progress further. EDIT: i've sent in a few tickets to GL over the course of ~5 months with no response.

ebon bloom
#

Platform:PS5 Issue: Here and There And Back Again(Nala’s Level 10 quest) I keep fishing in the white bubbles and outside of them but I’m not getting the Here and There Fish! I don’t know if I’m fishing at a wrong time or at the wrong biome. And I can’t get the here and there fish! I don’t know why I’m not getting it! As of right now I’m a bit frustrated on how I’m getting every other fish except for this here and there fish! I don’t even know what is the best time or biome to fish for it

ornate schooner
#

Platform: Xbox
Issue: The Dreamlight Grove - The Dreamlight tree fertilizer isn’t in the crafting menu even though I have all the ingredients.
Screenshot/Video:

young dew
#

Platform - Steam
(Reported through Trello yesterday) Donald Duck - The Sock-Stealing Space Alien strikes Again!

Issue - I reported the bug months ago, I cleared the trash and it never said I did in quest so I can't continue the questline for him. Game has been updated, verified file integrity, it's been saved to cloud etc and nothing has helped as I saw it said it was fixed on the Trello board.

quiet ravine
floral depot
#

Platform: PC (Microsoft)

When harvesting the candy cane’s for the Biome Makeover quest— I had my game seem to lag and I only have nine in my inventory? I’m now locked out of furthering into that quest. 😫

glacial jackal
pallid flint
#

Platform: Nintendo Switch

Issue:
Stuck on Nala's Level 10 quest, I've placed all three lioness statues in the correct places and only one seems to be ticked as correct. I've looked at tutorials on YouTube / info about the quest on other websites and nothing seems to be any different from what I've done..

pearl karma
quasi crest
#

A friendly reminder that this is not a chat space. If you would like to discuss the issues that you are having with other users, please utilitze one of our chat spaces or help each other in #dreamlight-help . Thank you!

icy olive
#

I’m on switch and I keep getting stuck doing transactions like serving people at remy’s and picking up things for vanelope’s story quests. I get stuck on a screen that shows the food item I just handed over for example. Then I have to quit the game and restart, no buttons work but I can still hear music

dusty glade
#

PLATFORM: SWITCH
Issue: the great blizzard quest tells me to water the sparkling water particles but they arnt there. Olaf is stuck and now i cant get fairy godmother or the purple potatoe as they need me to complete the olaf quest line first.

merry flame
#

Platform: PS5
Issue: in the quest “eyes in the dark” nala told me to brake the rock under the huge log.. but after breaking the rock the log didn’t fall like it should be.. its just sitting there stuck, i can’t progress the lion king realm.
Screenshot/Video:

cloud helm
mental sky
#

Platform: Xbox
Issue: in Forgotten Memories: Trust, I've fished out Mother Gothel's mirror, but she won't meet me back at the willow tree so I can talk to her and further the quest.

sage geyser
#

Platform: Xbox
Issue: 1st book on Remy’s recipe book quest. It was there by goody’s house and I tried to dig it up but the book did not appear. Now there is no area to dig.
Screenshot/Video:```

burnt frost
#

Platform : XBOX
Quest: What's Left Behind
Issue: Was able to pick up the memory orb without the forgotten appearing and am now unable to complete the quest since I was never able to speak to the forgotten

clear ice
#

Platform: pc
Issue: Quest - Forgotten Memories: Friendship. I am trying to bring the Nasty Bouillabaisse to Goofy. However everytime I try to. It does not let me select the meal or give me options for the quest.
Screenshot/Video:

pastel sapphire
#

Platform: Xbox
Issue: I'm going through vanellopes quest and I have the sword and shield on already, but it's still telling me to go and find it in the forest. I've tried restarting the game, but nothing is changing. Please help.

fast fern
#

Platform: PC (Steam)
Issue: I'm also having an issue with Vanellope's "Boss Up" quest not registering that I've collected the mystical sword and shield. Quest is still telling me to find it in the forest and neither equipping it nor restarting fixed it.

tawdry axle
#

Platform: PC/Switch
Issue: Unable to complete Dreamlight Grove quest, as Simba just keeps running back and forth on the hill from Sunlit Plateau towards Forgotten Lands. Restarting does not fix it, pushing him along does not fix it.

Edit: I do not yet have the bones removed blocking the area on the other side of Sunlit

sonic mauve
#

Platform: PC/Steam Issue: I just started "An important night at the restaurant", and I was able to wash 2/3 dishes. The last set of dishes went MIA. I can't find them anywhere, they were in the corner then full on vanished. I'm not able to continue unless i get the 3/3. The struggle of trying to trouble shoot has been a mess. I've even uninstalled the game to see if the bug would be fixed. I'm having no luck. PLEASE HELP.

jolly tusk
heady vapor
#

Platform: Switch
Quest: What Home Feels Like (Elsa)
Issue: Elsa’s Secret Chest disappeared, stuck on “Pick up chest” part of quest. My daughter dug up the chest but didn’t open it, then she saved and turned off the game. When starting it the next day, the chest was gone and now she is stuck on that quest.

mental void
#

Platform: PS
Quest: With Great Power (Merlin)
Issue: I planted the carrot, the corn and the tomato in the correct order. But when they’re ready to harvest the magical gate doesn’t open. 🤔🤔🤔🤔

fringe onyx
#

Platform: PC (Steam)
Issue: I'm also having an issue with Vanellope's "Fungeons and Dragons" quest suppose to receive a chest to open in my inventory quest updated but no chest and unable to finish quest.

royal trellis
#

Platform: Switch
Issue: In the green potato quest an emerald bottle went missing. I finally found the last emerald bottle but my game crashed when I caught it and when I came back the bottle was no longer in the spot or in my inventory and I don't know what to do.
This also happened with the Aliens in the attic quest months ago and I'm still missing the last alien months later.

royal iron
#

Hello, I'm still stuck on vanellope quest 😭 it's making me so sad I don't want to play and I really don't want to start again, I've dug the sword out of the ground with my shovel and got the item but it still keeps saying "unearth the sword in the stump using your shovel" I've tried going into the castle but that didn't fix it 😭 please fix it then I'll feel better about playing and it won't be stuck, I want to continue onto the story 😭

rough whale
#

Platform: PC. Issue: I am still unable to advance further in Vanellopes quest. I found the sword and dug it up but it won't let me advance. I hope your close to getting it fixed.

tropic jetty
#

Platform: Switch
Issue: I fished up all 16 Emerald Bottles for the Golden Potato quest line, returned to my house to open them all and finish my quest.... only to have 14 bottles in my inventory. I know I'm not crazy, and I did fish them all up. But this is making me feel a little crazy.

random bone
#

Platform: PC
Quest : Buzz lightyear A secret for mission in uncharted space

I just unlocked this biome, talked to buzz light year for the quest. For some reason its not allowing me to grab the batteries at all. Ive tried several times. Left the biome and came back same thing. Cant even open chests in this region either

Issue has been fixed. Restarting/hard close out fixed my issue.

valid rover
#

Platform: Ps5, game set to german, quest: The unknown Flavor (Remy)
Issue: Game crashed, when Wall-E turned my putrified night shards into a powder. I did NOT receive the putrified night shard powder, but the quest still moved on to the next step. I am now stuck on finishing the recipe, owning the snow balls but having no way on creating a putrified night shard powder.

steel walrus
serene jewel
#

Switch
The quest mother gothel lvl 10
Restoring the SunStones
I have the items in my inventory - x5 sun meteorite 1x bundle gleaming fragments

I have not been able to complete since around oct/Nov since it is NOT available for me to craft the sunstones - pictures attached

I have not crafted them as it broke on update - it says I have. I haven't.

There's never been an option at the craft station to do so ....

i can't drop these items to pick up again... thought would work but not . I can only transfer to a chest or put in my inventory... 😔

I have previously submitted ticket .. Still not fixed

tall hull
#

Platform: Switch
Questline: Buzz's alien quests
Issue: Upon completion of the quests, the game indicates you should get multiple supply packages but only one shows up in the inventory. This happened with all stages of Buzz's Alien quests

unborn comet
#

Platform: Steam
Questline: Dapper WALL-E Dream Bundle
Issue: Upon completing Matchmaking Magic, the next quest, Strut your stuff, did not appear in my quest list and all guides say it is supposed to immediately start after Matchmaking Magic.

Edit: After leveling mother gothel up to 7, scar to 2 after completing the Nature and Nurture quest, a purple star appeared above wall-e. Allowing me to start the quest.

dapper knoll
#

Platform:xbox
Quest:meddling mirabel
I have found the cash register key but it is not counting that I have feed the raccoons even tho I have feed both that are there

stiff rune
steep steppe
#

Quest : bibbidi babbdi ups

After taking a photo of the transformed object of Olaf, "olaf sunshade" do not change to done.

hollow ibex
#

Platform: PC
Issue: Cannot complete Vanellope "Boss Up" Quest. Does not register I have the sword
Screenshot/Video:

frozen trench
#

Xbox
I’m having an issue with a Friendship Quest. I’m trying to witness Buzz apologizing to Ursula but he ran to Dazzle Beach even though he was next to her Forest of Valor

clever cliff
#

Platform: Steam (PC)
Issue: Strange machine not appearing in Walle's compressed garbage quest. Area has been cleared and reset the game. The final compressed garbage did show, when interacted with the strange machine never appeared.
Screenshot attached to show area.

pastel sphinx
#

Platform: Xbox Minnie Mouse Remembering Old Time .. I have all the current amount of items needed ..and my quest even says Craft a Rustic Clock..but when I go to the crafting table ..it’s not showing me the clock to build.

charred cove
#

Plateform: PC (Steam)
Issue: I was doing the quest "the curse", I did everything I needed to do, I entered the parallel world, I recovered the stone which I replaced on the rock, but I got stuck in the parallel world, no way out... and I managed to solve the problem by restarting the game. and I didn't think to take a screenshot sorry, and I fixed the bug so it's too late

harsh lance
primal ice
#

Platform : Steam, Issue : I cannot find the crystal in the Sunlit Plateau for "A deal with Ursula" quest. It is simply not there. I found one in the Frosted Heights and one in the Glade of Trust. Bug reported to Gameloft. Screenshot/video :

worn anvil
silver storm
#

Platform: xbox
Issue: Updated the game and have all my characters to max level but cannot get the Haunted of dreamlight valley to open Vanelopie.

vernal geyser
#

Platform; pc
Issue; quest a broken sled with Kristoff. Shows under the quest I need to fix his sled. But in my inventory I have it already fixed but it won't let me give it to him for the quest.

valid orchid
#

Steam pc am I doing something wrong bc I don’t know where to go bc all the guide say just walk through the fourth door and I did but I don’t see anymore please help

silver storm
#

Dream light valley
Nintendo switch
Remy's recipe book
Description:
Inside merlins house, ICE stomped on some of Wally's garbage, and at the same time I picked up the second recipe book. The game would not acknowledge it. And now it will not let me complete the mission.

Submitted on behalf of my mother

hearty ocean
mossy vine
#

I was talking about this on another thread and was told to report this here. I’ve tried something new every single day since the update on the switch. There is NOTHING customized in my entire valley and I am not wearing anything customized, there is no custom shirt under my jersey, NOTHING. I don’t know why this is still happening.

brave wave
#

Platform: XBOX
Issue: Wall-E broken memory quest won’t unlock even though I have all the requirements. It says I am missing the hidden requirement but I have already collected it.

rocky path
#

Platform: PC
Issue: Green Potato Secret Quest
Located 15 of the Emerald bottles... The last one that should be in Frosted Heights is not there.. I have searched, blind casted, and waited a time period to see if it showed up.. but nothing..

grim oasis
#

I am also having the problem with the forgotten not showing.

(I went back to title screen and reented castle and it went straight to the conversation)
Why is there an hour limit on reply? XD

umbral rock
#

Platform: PC/Steam
Issue: The Quest for Pua cannot be completed. I have sent emails and have told the issue would be worked on but it has been weeks. I have not heard back, and I still have the same issue. I have moved the nightorns but still no pua and he's not in my inventory. This is keeping me from continuing in the main questline.
Screenshot/Video:

violet hull
#

Platform: Switch
Issue: The Remembered
Im currently in the dark castle and have passed all the doors. Im in another realm where the forgotten & i are supposed to focus on magic on the memory items. Im not getting anything to pop up that prompts me to complete the task at hand. I have already saved and restarted the game and still the same issue.

normal bough
#

Platform: Switch
Issue: First Fairy Godmother Quest
I opened the forgotten lands a few days ago, I got the fairy godmother quest. But her pumpkin house is not there in the forgotten lands so I’m unable to do any of the quests for her.

rough whale
#

Platform: PC (steam) Issue: I still cannot advance in Vanellopes Boss Up challenge. I even went in the castle and it still won't register that I found the sword.

celest fossil
#

Platform: PC
Quest: Eyes in the Dark (Lion King Realm)
Issue: I got up to the part where Nala tells you to lower the log in order to get into the jungle and look for Simba, but when I demolished the log with my pickaxe the log just didn't fall. I've reloaded the game multiple times but its now stuck and I can't progress any further in the quest

rose knoll
#

Platform: PC
Issue: I went to Wall-E's world for the first time, and was unable to clean up anything, digging did nothing, I couldn't move forward. Leaving the world and coming back didn't help, but restarted the game seemed to fix it.

amber magnet
#

Platform XBOX. The emerald sliver quest… I fished all 16 bottles out but only have 15 slivers. I’ve tried all suggestions and nothing helps. I need the last sliver to move on 😞

clear agate
#

Platform: PC
Issue: Any quest that requires you to give an item to a character or continue it with an item freezes the game and will not allow you to press give or cancel to get off it. Every time this has happened I have to close the game down and reopen it as of now and go back to do the same interaction again

fossil python
#

PC, Steam: I was in the middle of Vanellope's Boss Fight quest. I found the sword, game crashed, and now I don't have the sword in my inventory and it no longer seems to be available in the forest. UPDATE: I find the sword & shield in my furniture inventory, but the game is still telling me to go find it in the forest (where it can no longer be found). UPDATE: The fix just rolled out seems to have worked; thanks! 😄

floral harbor
#

Platform: Xbox
Issue: boss up quest, no sword or shield appearing in the forest of valor after a week of being on the quest.

random lagoon
#

Platform : Xbox
Wall E mission will not work

oblique ingot
#

Platform: PS5
Issue: What’s Left Behind quest crash - the forgotten teleported into his portal with the orb and it crashed my game. Come back in and he is nowhere to be found and the orb is gone.
Screenshot/Video: I submitted a report when my PlayStation crashed - 08/13/2023 roughly 11 PM Central Time

hollow wave
#

Platform: Xbox/PC
Quest: welcome Nala

"Welcome nala" is spread across the screen but blocks all input and will and nala does not enter the village.

severe solstice
#

Platform - Switch
Quest - Tale of Stone and Fire
Issue- “Follow me” part. Maui stuck in this location. Restarted game and Switch and he’s still suck there.

alpine thicket
#

completed all the potions for the rainbow fox, the Green being the last, I was about to go make the rainbow and my purple potion is missing!!! Secondly, the codes I inputted for the Wreck it Ralph items were accepted and I received them, now they are missing too! And finally the community items such as the teapot, again, gone

I've put in a ticket about this before but it never shows up on the known issues!!

dreamy plank
#

Xbox one
Cant progress in mission "What's left behind" forgotten is no where in my game and recent update did not fix this issue

lofty wren
#

Platform: Xbox pc
Issue: Quest The Great Blizzard. Have been unable to give Olaf buttons and nose. Items never appeared in inventory but game thinks mission is complete and I have items.

young dew
grave canopy
#

Platform: PC

Quest: Hidden Rainbow Fox

Issue: on the orange potato protion of the quest, I collected all 20 orange pebbles, but only have 19 in my inventory.

obtuse gull
#

PC
I cannot complete vanellopes lv 10 quest. I chose Futuristic not knowing it determines outfit, but thats okay. however, the quest refuses to acknowledge i have any futuristic outfits. And i dont know what to do to fix it. I have a full outfit as seen below. Multiple screenshots to show diff aspects. First the items when using tag normally, then me in the outfit with the quest not updated and then the list when i click using the vanellope search section. I have messaged Gameloft about this, waiting for a reply.

opaque pollen
#

Platform: PS4
Maui is doing laps on the ramp between dazzle Beach and glades of trust. He won't take me to wherever we are supposed to go at dazzle Beach for "A Tale of Stone and Fire" I already tried closing and relaunching the game.

stiff rune
#

Platform: Nintendo Switch
Downloaded the hotfix. It made no difference in Lion King realm getting the log to drop to cross so I can meet Simba; no drop or backing it up so I could break the stone again, or anything. I'm still completely stuck... for a month now. Do we know anything about this bug getting fixed?

lucid yew
#

Platform: Nintendo Switch

Issue: During the Matchmaking Magic quest, the quest wouldn't progress after fulfilling the requirements for the quest.

silver storm
#

Platform: Nintendo Switch
Issue: I broke the rock to lower the log, but the log doesn't fall and I can't cross the river in the "Eyes in the Dark" Quest. Have tried to restart and everything.

hexed knot
#

Platform PS4
Issue I can’t vote for Dreamsnaps still. Keep getting the pop up that there isn’t anything to vote on. Even after downloading the hot fix

formal scroll
#

Platform switch
Issue is vanellopes boss up challenge. I placed scars lure, saved the game and closed it, then went back on and it's telling me to place the lure which I no longer have because I placed it! I can't find it anywhere and the recognises I've made it so won't let me make another one.

solid plaza
#

I have been struggling with the what feels like home quest for 10 months. I play on switch. I am unable to catch the glittering herring. None respawn. I have tried for months. I have reached out to gameloft many times and they don't offer any solutions. I cannot continue with the main story line because of this and am just stuck in limbo... I am desperate.

noble shuttle
#

Platform: Playstation , Quest : Village Project: the Garden … cannot turn in this quest
I have all items in inventory

orchid steppe
#

Playstation:
Quest:The final trial
Quest says I have picked up falling water but item is not in my inventory nor is it anywhere in my valley and I can’t get another Item. Quest tells me to craft the enchantment.

hot coyote
#

Platform: Xbox
Quest: What's Left Behind
Issue: Grabbed the orb, talked with the forgotten but glitched and disappeared, can't move on even after talking with the fairy godmother mother as she wants me to talk to the forgotten.

azure prism
#

Platform: PC Quest: A deal with Ursula Issue: crystal in sunlit plateua not appearing

knotty pulsar
#

Platform ps5 quest: eyes on the dark rock broke but tree trunk didn't fall

hybrid veldt
#

Platform: PC
Issue: Still cant complete the Spirits of Nature or Eyes in The Dark Quest. Whenever I go into the Frozen Realm with Bruni, the game crashes.

The log for Simba’s quest still has not fallen and the rock that’s supposed to be broken, won’t respawn

brisk needle
#

Switch. Can't fish anymore for Nala's Eyes in the dark quest. Fished one bug out the river and no new circles appear even after the hotfix update

quaint atlas
#

Platform: PC/Steam
Issue: At the moment a cutscene should have started and continue mission, nothing happened and i dont have other quests to do cuz all of them need me to complete this one. The Forgotten isnt here cuz cutscene didnt started

knotty prawn
#

Platform: switch
Issue: Boss up : I craft the scar lure but it doesn’t appear in my inventory

faint prawn
#

Platform: Xbox. Issue: Mystery of the stolen socks, 5th trash pile not spawning in donalds house

soft wyvern
#

Switch Console. Yesterday I unlocked Moana Realm, placed her house and got her to Level 5. Unlocked Maui, placed his house and completed 2 Quest lines. His level was 5. Saved before/after placing his house, Save during all his Quests. Once the 2nd Quest was done I saved again. Used Cloud save. Today when I logged in Maui was at Level 1 and his house is placed. Moana is at Level 5. Due to Maui level Change I had to level him up again and repeat the Quests. When I checked the Save Cloud it said it was done a day ago which isn't correct. After updating the save on the cloud and in game I save/exited. It appears to be working for now.

plucky moth
#

Platform: switch. Four times now my game has crashed when I go to see the dreamlight tree for simba’s level 7 quest

lilac bane
#

Platform: PC
Quest: Rainbow Fox
Issue: I have been to every single spot for the bottles and I literally only have 15. There is no 16th bottle on my game.

slow zephyr
#

Xbox
Between a skull rock and a hard place will not say completed even after merlin says he will have to look through his old notes in the library. So the quest will not clear from my quest log.
I don't know how to send a screen shot and even if I do send one it will just be a picture of it still in my quest log standing next to merlin.

junior aurora
#

Platform: Playstation
Issue: log didnt fall after destroying Rock. Can't go see simba

chilly jolt
#

Platform switch
Quest: the sunstone fragment
I found the fragments already for midday and night but now it’s saying I haven’t and they’re not spawning again

tropic warren
#

Platform: PC
Frozen Realm- when I collect Bruni and run to Anna, the game always crashes. I’ve tried starting a whole new game, quitting the game and opening it again, restarting the computer, saving to the cloud then quitting and coming back but after I get Bruni I can’t return to Anna cause the game crashes. I haven’t seen or heard of anyone else having this issue. HELP!!!

distant merlin
#

Platform: Playstation
Quest: eyes on the dark
rock broke but tree trunk didn't fall - can’t continue the quest

silver valley
#

Nintendo Switch
Quest: Scrooge McDuck's Grand Re-opening. I can’t craft the 4th wall sign and it’s missing at the Crafting Station. Is there a solution?

coarse blade
#

Platform: PC
Quest: Rainbow Fox
Issue: I now have 15 bottles and the 16th bottle is nowhere on the map, and I've really looked at every place but the 16th bottle really isn't there

royal ledge
#

Platform: PC / Steam
Quest: Quest of Fairy Godmother
It says i should fish for a mirror, but there is no fishing point in the dimension left over to fish

civic forum
#

Platform: PC/Steam
Quest: Forgotten Memories (unsure which one) from Fairy Godmother
Issue: I finished the Forgotten Memories questline and found a message had been sent to my inbox. Upon opening it apparently it thought I was missing a memory from the quest and gave it to me. Every time I try opening it though, it doesn't register anything because I did get all the memories during the questline. Now I just have a memory orb floating around outside my house that won't go away and can't be picked up.

silver storm
#

Platform: switch
Quest: the Great Blizzard
Issue: there is no sparkling Spot by the pillar so i cant water it

heady ice
#

How is it that after two months the “what’s left behind quest” talk to the forgotten is STILL broken for thousands of players?

junior aurora
#

Platform Playstation
Quest, eyes in the dark
My log never fell after breaking the rock. When will that get fixed? I only need Nala and Simba to have all the characters

regal knoll
cloud spoke
#

Platform Xbox series X
Quest A deal with ursla
I'm doing the 'a deal with Ursula' quest and finding the crystals the last crystal is in the sunlit plateau and I looked up where it's supposed to be and it's not there I think my game is glitched.

celest lance
#

Platform: Mac
Issue: Working on getting the Emerald potion from the rainbow quests. When opening my bottles my game crashed and now I only have 15 pieces and no more bottles. Tried to see if I could find it in the world or in the fishing spot again. stuck

rotund rune
#

Platform: PC/Steam
Issue: When tying to get all the seeds to complete the Stars to guide us quest as you can see i have all the seeds bar one of the jungle fern seeds and i have looked everywhere for the last seed and i see no sparkle location to where this could be and i have no way of bringing simba to my valley i have exited and reloaded the game more than once to try see if that solved the issue but it didnt i have dug around all the areas that simba said and it didnt trigger it in to making the last seed i need appear not sure how to fix this as i know this has locked out the chance of me bringing simba to my valley and progressing with his other quests
Screenshot/Video:

cedar wind
#

Platform: Steam (PC)
Quest: The Dark Castle
Issue: Cutscene did not trigger, and the quest mark is in the wall by the torch pool. I picked up the unity orb which was on the ground. Nothing else is available to do.

dreamy topaz
#

Platform: switch
Quest: blue potato
I collected the blue book a while ago without knowing what to do. Now i know it, but the Item is no longer in my chest. So I cant finish this optional Quest. I dont know what happend and since when the book ist gone.

true swallow
#

Platform: switch and Xbox X
Quest: Eyes in the Dark
Bug: destroyed the rock but the log never falls to cross and find Simba. Tried two platforms, restarted etc. No log so no way to progress.

foggy venture
#

Having a problem with fishing

lusty dawn
#

XBOX SERIES X
In the "whats left behind" quest the game crashed when talking to the fairy godmother after the forgotten speaks to you and runs away with the orb. when I loaded the game back up, It wont let me talk to the forgotten. The forgotten isn't there and I cannot progress the story.

rough zinc
#

PC (Steam)
The "Eyes in the Dark" quest gitched when I broke the rock to make the log fall. The rock is no longer there and the log did not fall. Not sure if this is a glitch or if I'm missing something else in the quest. Tried repairing/verifying game files on steam, the state of the quest did not change. In the first screenshot, the rock is supposed to be in the empty space to the right of my avatar. In the second screenshot, the log that was supposed to fall is still suspended in the air and I cannot progress.

subtle trout
severe sigil
#

Platform:pc/steam
Issue: Olaf's parsol is nowhere to be found for the bibbidi-bobbidi-oops quest

near niche
#

Platform: Switch
Issue: I don’t have long sleeve shirts as an option in my modify list

zinc imp
#

Platform: Switch Quest: a deal with Ursula. I am stuck on finding 4 crystals. Got 3/4 but seems to be having issues find the four crystal to complete the quest. Please help.

hollow fox
#

Platform: Xbox. Issue: nature and nurture quest bugged. Have dried ginger but can’t get quest to update past asking for me to find the ingredients for the root beer.

modest yew
#
Issue: Between a skull rock and a hard place quest is stuck and will not let me finish 
Screenshot/Video:
quiet yarrow
#

Platform: PC
Issue: In the quest "A lost book", after gathering sticks, if you then move those sticks to a box and back into your inventory, the quest resets and you have to gather another 100 sticks in order to progress.

thorn bolt
#

Platform- xbox issue - bibbidi Bobbi do oops - Olaf’s parasol is no where to be seen(box of rocks) and neither is mother gothels mirror(sofa)

silver steppe
#

Xbox
Two issues one missing one green bottle, and two not getting gifts when feeding critters.

west forge
#

Been hard at work on my plaza and peaceful meadow

west forge
gilded oxide
#

Platform- switch
Quest- the great blizzard (olafs first quest) the water particles by the pillar are not showing up at all
Screenshot / video. -

balmy lantern
#

Switch
Issue: Fungeons and Dragons Futuristic Clothing not recognized.
The requested items tile shows I have no futuristic clothing, but I have the full space outfit. Even after putting on the full outfit, the quest does not recognize I am wearing it and will not progress.

Screenshots:

silver storm
#

Platform - Switch
Quest - What’s left behind
Problem - “Talk to the forgotten” and the forgotten ain’t there

quiet parcel
#

Platform: switch
Stars to guide us quest (simba)
One of the waterfall plants is not appearing so I cannot finish the quest. I have tried saving and leaving, completing other quests, rebooting the whole switch, etc

cloud spoke
#

Platform: Xbox series x
Quest : collect em all attic mode
Issue: I have collected 8 aliens which I did yesterday morning the last 7 are not spawning and it has been a whole day

rose pilot
#

Platform: Switch
Quest: Matchmaking Magic
Issue: Conditions don’t clear for setting up the romantic spot on the beach. I tried two different locations and nothing happens. This pic was my second attempt.

frigid sparrow
#

Bug: Wall-E’s quest; Strut your stuff requires gems(Emeralds), for some reason it marks all of my gems as a quest item even though i do not have any other Wall-E quest but that one and the “Sprouting a Story”

muted cipher
#

Platform: XBox gamepass
Issue: Mickey’s Memories
my son started a new profile and a new game on Xbox gamepass. He dug up the recipe and used it before talking to Mickey to initiate the quest. He can’t get Mickey past level 1. Mickey does not recognize that the recipe has been dug up and used. He has cooked the recipe and still no change. Is there a work around for this?

minor timber
#

Platform: PC
Issue: During "The remembered" quest I should focus my magic on the bed, but no option shows up so it's impossible to complete it. Closing the game and reopening didn't help.
Screenshot/Video:

clever heart
#

Platform: Steam
Issue: Missing Scar Lure after crafting it
Screenshot:

frank kayak
#

Steam
Unfinishable quest

No matter what I do I can't seem to finish Scrooge McDuck's The Treasure Hunt Quest. I go to the locations and there is nothing for me to find.

barren lintel
#

Platform: Ps4
Quest: Miracles Take Time
Issue: I cant start this quest because i dont have pumpkin house at all. I have all the characters have been unlocked, everything is at friend level 10, and all the tasks have been completed. Still no pumpkin house?

obtuse gull
quiet parcel
#

Platform: switch
Quest: the dark castle -confront the forgotten
Issue: the forgotten didn't appear, the cut scene didn't trigger. I tried leaving the area closing the game and coming back but it didn't help

vestal jungle
#

Platform: Steam Quest: Collect ‘Em All: Attic Mode. Issue: I have find 14/15 alien toys and the last one won’t respawn. It’s been a couple of months now and still nothing.

vale minnow
#

Platform: PC Issue: The remembered, focus on the bed.
Would not work with controller-only worked with mouse/keyboard, just a head's up. (Even after restarting game)

slim warren
#

Platform: (Steam)
Quest: Burying the Eel
Issue: After collecting the coconut from the coconut tree, I accidently put that coconut in my storage and took it but out to do the quest, however the coconut doesn't count anymore for Maui to take to move on further into the quest.

hallow scroll
#

Platform: PC (Steam)
Issue: I bought the Wall-e DLC last night. He's having a routing problem getting to the Forest of Valor for the "Matchmaking Magic" quest. Wall-e was stuck on the hill.
Screenshot/Video:

silver storm
#

PS5
Fungeons & Dragons
My daughter and I have currently just finished the final quest for Vanellope, to which she hands us a Red "Secret Chest" and upon locating it in the inventory as prompted, there is nothing there. We have tried closing the game, we've tried leaving it for a couple of days, we've looked to see if the game needed an update. Can anyone help us? 🙂

buoyant whale
#

Platform: PC
Issue: Quest related game freeze (also happens with memory orbs occasionally); most of the time when i go to give a character their quest items, i'll get stuck on the "give or cancel" screen with the only fix being to close and restart the game. any ideas on why this has been happening? i've had this issue since i downloaded the game a year or so ago, i waited until now because i figured it was a bug that would get worked out but so far no luck. i've also already redownloaded this game a few times due to other reasons like making space or moving to a different storage drive, etc. let me know what you think! 🙂

plain lark
#

Platform: PlayStation 5
Issue/Quest: Odds & Ends didn’t appear after finishing The Remembered Quest.

thorn bolt
#

Xbox bibbidi bobbidi oops quest Olaf’s parasol (box of rocks arnt showing up)

hearty pelican
#

Platform: Windows/PC
Issue/Quest: I’m trying to progress with Vanellope’s “BOSS UP” quest and currently at the part where I need to place the “Scar Lure” near Scar’s cave. However, when I try to do so through the furniture tab, there is nothing in there under the request category. I have been slowly trying to progress through Vanellope’s quest so I don’t complete it too quickly and have only focused on decorating. I don’t know if this is a common bug, but I don’t remember making this item for this quest yet. Additionally, Vanellope keeps following me despite me not having the “Let’s hang out” option on her. Thank you.

graceful olive
#

Ps5:
Quest: What’s Left Behind
Issue: Fallen disappeared after grabbing the orb and will not return after restarting game multiples times.

native hedge
#

Platform: pc
Issue: feeding sun birds and feeding racoons for scar and mirabel quests respectfully, not registering

red hemlock
#

Platform: xbox pc
Issue: WALL-E's extra quest "Strut Your Stuff"....Break Mine Rocks is already checked off because one of the rocks I hit one (I don't know what you call it) where they all drop out and you have to run around like a maniac to pick them all up before the time runs out. But clearly the night thorns are still there meaning they want you to keep breaking the mine rocks...sorry that was a handful.