(Archived) Update 6 - Xbox Performance Issues

[loud dirge]

**Please post here if you're having performance issues with Xbox. Crashes occurring should be posted in Update # - XBOX & Gamepass Crashes.

Use the format below:**

Issue:
Screenshot/Video: ```

[scarlet trout]

Xbox Box Series S
Game initialization Error 201

[lapis token]

Having the same errors on Xbox series x

[drowsy crater]

Xbox series X

[open panther]

Stuck on this on the xbox series X

[native ocean]

Xbox series x
Can't load into game after updating

[granite lark]

Xbox Series X
Game Initialization Error 201

[wicked thorn]

Xbox One S
The stopping at 75% loading bar glitch is back... I think

[autumn gazelle]

Series X

I know the game is having connection issues right now but I just wanted to say THANK YOU DEVS for finally listening to us!! Series X got love in today's patch and brought back 60fps!!! It runs buttery smooth now.

Just a huge huge thank you. Finally!!!!

[vital zealot]

Xbox series X, I have been having the issue of not being able to connect to the internet. It started yesterday and is going into today. I’m running out of time for the event to get all the rewards.
I checked my end, but everything is fine for me.

[onyx rock]

Let’s hope this time it doesn’t roll back with the next bugfix update….

[nova crane]

Xbox One, the lag is so bad it’s nearly unplayable. It wasn’t this bad before the update this morning. I’m struggling to walk…at all.

[normal plover]

Xbox Series S - game keeps freezing anytime I'm in any form of inventory menu. Giving gifts, updating outfit, furniture mode, it all freezes my game.

[autumn gazelle]

This is a known issue they are working on. You can follow their socials or the updates channel as they are actively working to fix it ☺️

[harsh parrot]

Hi, Im on Xbox one and I’m getting game initialisation error #201 help please?

[onyx rock]

Read #📢game-news

[nova crane]

Xbox One and I was trying to set up a photo and went to save and this is all it’s doing. I’m going to have to close and restart.

[autumn gazelle]

Xbox Series X

Game has frozen multiple times during different activities, doesn't seem to be linked to just one. Have to force close and restart

[weary stump]

Xbox one
Can’t update to new version have same game initialization error as other players

[autumn gazelle]

This is a known issue. Devs are hard at work trying to fix it. Check socials and #📢game-news for updates when it's fixed.

[shut thicket]

Xbox series S. Game frozen when trying to access pickaxe.

[weary hatch]

Xbos series s

Game constantly freezes doing random things. Even by just walking. 4 times in 10 minutes. Force close and restart.

[mellow pivot]

My partner was playing last night for about 4 hours and he got 4 crashes, it just locking up at random times. This hasn't happened before.

[quartz needle]

Finally happy that 60fps is back, just a shame on the constant freezing and having to force restart

[wicked thorn]

Xbox One S
It happens every time I restart the console and I can play, but I need to do a long workaround I found.

[modest plaza]

Xbox series x
Random lag spikes, never had any lag before this update

[zenith compass]

Xbox one
Still having major lag when trying to decorate outside. Can't complete merlin or vanellope quests due to too much lag.

[hearty mortar]

I’m on xbox and the game says my internet’s not working, but it definitely is.

[woeful quail]

Xbox One s, game loads but says I am not connected to the internet even though Xbox network menu confirms everything is working and is connected. Events tab says, no current event available, which is concerning. Shop says no internet

[neon escarp]

Glad I'm not the only one. Ever since the last major story update trying to decorate is a major pain.

[zenith compass]

It's a complete pita.

[autumn gazelle]

This is a known issue related to the 201 error. Still happening to me as well.

You can still play the game and once it connects back it will retroactively give you any duties you completed during the offline time. We just have to wait for them to fix it.

[woeful quail]

Ok thanks for letting me know, just got the give Remy 7 fav gifts 🙄 so I hope they still count.

[glass musk]

I can't play the game at all. It won't even load. It just keeps going back to my Xbox home screen every time I try to load it. It loads for like 30 seconds and then quits.

[granite nimbus]

Xbox Series X
Issue: won’t connect to internet, I am connected to internet

[rare tapir]

Xbox series x
Will not connect to internet despite my console being connected with a Ethernet cable

[rough summit]

Xbox one …. Not loading past the load screen!

[shut thicket]

Xbox series S - froze in wardrobe. Progress lost. Game now doesn’t recognize the sword has been found and equipped. Tried shutting dow, restarting unfollowing and retracting quest. Stuck til a patch I’m afraid.

[nimble shadow]

Xbox series S will not connect my system is hardwired in and connected to the internet

[open panther]

Xbox series x
I'm still getting the error popping up on the load screen

[wide bluff]

Xbox Series X
Game freezes while talking to Scrooge to unlock Vanellope's house after placing. This has happened multiple times during same dialogue.

[calm elbow]

Xbox Version: XBOX Series X
Issue: Since Update 6, I’m seeing lots of frame drops. Especially in the Forgotten Lands. The FL may have become worse after placing Vanellope’s house there.
Screenshot/Video: n/a

[grizzled flume]

Xbox S
When talking to Vanellope (and one when talking to Buzz) game just freezes. This happens almost every time I talk to Vanellope. Have to shut game down then try again. Sometimes have to restart 2 times.

[severe scroll]

This is weird, im on Series X and i dont have any drops at all, actually frame rate is a lot smoother now thanks to 60Fps

[high trail]

XBox One. Restarted at least a dozen times, uninstalled, etc. and still am receiving this error. Any advice?

[queen marsh]

Xbox S
It keeps freezing all the time in menu screen and in inventory screen.

[placid osprey]

Xbox One
Furniture mode does not work properly. Impossible to do anything

[little oak]

Cannot find the last component in Walle's realm for this broken memory. Several trees are planted so could it be under one? Nothing shiny on the ground at this time.

[gritty current]

Am still having error code 201 on my game when I try loading, ive closed it dwn several times and rebooted it but still same issue, I cant even click on quit or customer care.

[sacred bison]

I thankfully never got the 201 error but I am still having freeze-up crashes on Xbox X. I already turned off the extra item limit thinking that had something to do with it, rebooted/closed-and-reopened multiple times since the patch. I can't seem to find any one cause, randomly the frame-rate gets laggy and then the screen freezes.

[autumn gazelle]

This is best for #dreamlight-help as it's not tied to performance.

[surreal sluice]

Xbox one game pass
Loading is still slow on Xbox

[high trail]

Yes, there are a few of us who still cannot get into the game. The suggestion has been to DM Courtney_GL with your user ID and she will take care of it, but it has been 4 days since I reached out and still nothing.

[tough adder]

Now 60 fps works on XSX, thanks!

[oblique warren]

Since this new update my game crashes every 5-10 mins….on xbox series x…………… sad that such a calming game is so stressful with all the glitches and freezing

[slow blaze]

Still having the 201 error, on both Xbox Series X and Series S. Have exited the game countless times, re-installed, nothing is happening. Frustrated because the Star Path only has 12 days left and I don't have everything on it yet.

[surreal sluice]

Xbox one game pass
Anyone having issues with game loading on Xbox today, I voted and the voting froze my game, I reloaded game several times and is stuck in loading

[clever warren]

XBOX Series X
Game freezing every 15ish minutes or so. Having to close the game and reload it.

[fringe crystal]

Series X
Game still freezing. Frosted Heights and Forgotten Lands are extremely laggy. Can hardly do anything in this game.

[sacred bison]

Xbox Series X
Also still having random freeze errors. Can't play longer than about 10 minutes without a freeze no matter what I'm doing, though saving immediately after doing something seems to help a bit. Most biomes still lag!

[weary stump]

Xbox one
Have already restart it three times and now it’s been close to four minutes and I’m still waiting for the game to upload

[hoary aurora]

Xbox Series S

• game freezes/crashes every time I try to use a crafting station, can’t complete some quests because of it

[surreal sluice]

I have that same issue, it's stuck around that spot for me too and I have to constantly reboot game or restart console, it's the 1st times it's happened to me, never happened until this update happened

[weary stump]

Xbox one
Can’t cloud save!!

[signal flame]

Xbox S: graphics seem to lag when moving around the valley. Even in areas where there are minimal items out.

[granite geyser]

Xbox Series X: Game freezing - seems to happen a lot while talking to characters.

[zealous wren]

Xbox Series X: Gamepass Versio

Ever since the dreamsnaps update I am having freezing. It happens when I am talking to characters, swapping tools, going in and out of buildings. It won’t happen for hours and then it will happen 5 times in an hour.

[lofty ridge]

Anyone else’s game freezing when trying to change cloths? Happens twice in a row now!

[candid canyon]

Xbox Version: Xbox Series X
Issue: Game keeps freezing and have to force close and reopen. Happened 3 times today already.

[mental crown]

Xbox Gamepass Cloud
I have a situation where my character becomes frozen in a interaction but the rest of the game is still working, ie other characters doing there normal routine walking around or activities. This happened several times today , Sunday July 30,2023.

[stiff haven]

Xbox Series S, Xbox Gamepass
Issue: Controller freezing when jumping between menus, forcing a reset.

[frigid ore]

Xbox Series S

Game keeps freezing causing me to have to dashboard and lose all the progress I’ve made since the last auto save.

[hoary aurora]

Xbox Series S

Game crashes every ten minutes, usually when talking to characters or crafting, forces a reboot and I lose all progress if it hasn’t auto saved

[cold badge]

Xbox series S- Constant freezing and loss of progress.

[surreal sluice]

Xbox One GamePass
having issues with loading since this dreamsnaps update came out,

[stiff haven]

Xbox Series S, Xbox Gamepass
Issue: While digging, if companion stands in the way character runs in place indefinitely unless interrupted by another command (usually to plant)

[urban quail]

Xbox series S

Just extreme constant lag, even walking feels like I'm in a game where I'm over encumbered

[gritty current]

@high trail I e dm them but no answer, ive even contacted developers but nothing, star path ends in 2 days and I cant do anything , wish they would just fix it, ive done so much and its frustrating that this update broke my game n ruined it. So tempted to just throw the towel in and give up on the game. They dont seem 2 bothered about those of us that still can't play .

[weary stump]

Platform:Xbox one
still having problems with saving to the cloud server 😫

[vague portal]

Xbox s

Random freezing maybe every other time i play and some freezing when mining or picking things up. I’m having consistent freezing in wallE’s matchmaking magic quest. Right around when Merlin tells MG i was “practically begging” him to meet Mother Gothel it Freezes and i have to close out and reload. Same freeze at the spot. 4x now on two different days.

[candid canyon]

Xbox Series X: Freezing
I was really hoping the update would fix the freezing issue but I am still having to close out of the game every so often mostly when talking to characters due to freezing.

[daring osprey]

I'm having a similar issue on Xbox One where the game is pretending to load and then will freeze and music cuts out.

[gritty junco]

I have been getting by this so often 😭

[rare tapir]

Xbox series x - freezing every time I try to harvest

[gritty junco]

I don’t have the option to change my companion on Xbox series x at the moment

[zenith compass]

Platform: xbox One
Issue: lag When trying to use furniture mode outside

[frank cedar]

Game wont stop freezing, i have cleared saved data, hard reset my xbox series s. Nothing i working. It has frozen 4 times in a row today, after I restart the game. Mainly happened, when skipping conversations real fast, crafting and or changing outfits

[stiff haven]

Platform: Xbox Series S, Gamepass
Issue: Game freezing in build mode

[zealous wren]

@gritty junco it looks like you might be inside? Your companion doesn’t appear when you’re inside and you can’t change it when you’re inside either. Have you checked when outside?

[gritty junco]

I tried outside and still didn’t work but came back after I had to restart due to a freeze ☺️

[crystal scarab]

freeze when trying to change outfits

[rare tapir]

Platform: Xbox series x
Issue: still freezing before the game even has time to auto save. I have to stop whatever I’m doing to save and even then it will freeze before I get a chance to save. As I’m redecorating forest of valor the game freezes on me before the game or I can save, this has happened four times in the last hour 😐

[tardy echo]

Hello, I am playing on Xbox and haven’t been able to get the game to load for about two weeks now (had the same issue couple weeks ago haven’t tried to open since and now it won’t open again today and is stuck loading at the same spot). I checked the known issues and it says that this problem has been resolved and it said “live patch”. How do I fix this issue or get the patch? Thanks for any help!!

[coarse basalt]

Saaaame 😫

[surreal sluice]

Xbox one gamepass
Super slow inside the avatar house just after you leave furniture mode , not sure what it's rendering but it shouldn't when your in the house

[mossy nimbus]

Xbox
Game will randomly freeze (?) I can still move the camera but cannot move my character or open anything. My only option is to close out the game.

[south shuttle]

Xbox one x When I try to start the game it crashes and is stuck frozen, I’ve restarted the game multiple time but it doesn’t seem to work

[silent dew]

It's even buggier than it was a few weeks ago! It's super laggy, especially in the Frosted Heights and Forest of Valor biomes, and it's crashing basically every 5 minutes. It was really bad a few weeks ago, but then I found that I wasn't restarting even after hours of playing. And just over the last few days, it's begun crashing so much that it's almost unplayable.

[spark trellis]

Xbox series S :
STILL NOT RECEIVING MY DREAM SNAP REWARDS! IVE ONLY GOTTEN ONE SINCE WE STARTED AND IVE COMPLETELY LOST INTEREST IN EVEN WASTING TIME ON THIS GAME AT THIS POINT! PLEASE HELPPPPP

[frank cedar]

I play on xbox series S & my game wont stop completely freezing. I have hard rebooted the xbox, have tried everything & it wont stop. It has frozen 3 times in the past 2 hrs, either walking around & mainly while using the crafting bench & its been laggin more. My game is running better when i play it on switch, than on my xbox…

[valid sandal]

Xbox series X
I'm doing the 'a deal with Ursula' quest and finding the crystals the last crystal is in the sunlit plateau and I looked up where it's supposed to be and it's not there I think my game is glitched.

[calm elbow]

Some freezing / lag when picking things up or mining on Xbox app for PC.

[dark vector]

Playing on Gamepass here:
Any time I open in furniture mode outside of my house everything lags immensely. After the hot fix, it improved a bit but it’s still very difficult to decorate.
I also have not received any dreamsnaps rewards, despite entering in every one.

[silent dew]

Insane amounts of freezing, making it difficult to play for more than a few minutes at a time!

[raw venture]

I keep getting “Game Initialization Error #6” on Xbox PC. Help anyone?

[crystal bramble]

Sorry idk if this is the place to ask, but I currently play Dreamlight on Xbox one if I get an Xbox X series console will I have the same progress in my valley or would I have to start over?

[silent dew]

Cloud save should keep your progress.

[crystal bramble]

Okay. Thank you

[earnest vapor]

XBOX ONE S in furniture mode it is super slow and hard to place things. Any idea how to fix? I tried clearing cache and buying an external hard drive and still didn't fix the issue..... please help I wanna scream!!!

[fresh gust]

Xbox series X
Game is freezing very often. I have to quit the software when it happens. Sometimes much progress is lost, even though I try to save frequently.

[mellow pivot]

Why has the performance on the xbox gotten worse since Update 4? The freezing issue is just crap.

[zenith fern]

Agreed!!! It’s happening constantly

[surreal sluice]

Platform--Xbox One (Gamepass)

Issue--Super slow inside the avatar house just after you leave furniture mode , not sure what it's rendering but it shouldn't when your in the house, unfortunately no way to fix the rendering

[mossy nimbus]

Xbox
Issue- Game freezes when I start it up and freezes randomly during gameplay. When I talk to the characters, it’ll freeze after I talk to a certain amount.

[tepid cairn]

Xbox series x
Sometimes while doing the fast travel, the menu will stay over screen and I can't move but I can still fast travel to other the other wells and the only thing I can do is close out the game and reopen it