[ARCHIVED] Update 5 - Critters & Companion Issues

[mortal fable]

**Please post here if you're having Critters & Companion related issues.

Use the format below:**

Issue:
Critter or Companion Name:
Screenshot/Video:```

[dark idol]

Platform: Xbox game pass PC
Issue: no shards/drops
Critter or Companion Name: ravens

I fed both the ravens 5 star meals and I thought the first time was a fluke though both times neither one dropped a shard or anything

[ebon spire]

Platform: Xbox
Issue: sporadic drops
Critter or Companion Name: all, including mailbox.

Over half of my critters did not drop anything when fed and I attempted to collect the tea pot from the mailbox and I also did not receive it.

[rapid sandal]

Platform: steam
Issue: companion won’t follow
Companion: Fairy Godmother

[magic sky]

Platform: Switch
Issue: Fed a loved item to critter(s) and received nothing… no bag, no shard… nothing.
Critter or Companion Name: Every critter so far today.

[keen wigeon]

Having the same issue on Xbox Game Pass!

[fleet marsh]

having the same issue, although for mine it's not every critter, it's just most of them.

[rain willow]

Same here and I'm on Steam, so guessing it is a platform wide issue.

[rain crater]

Platform: Xbox series X
Issue: no dream shard drops
Critter or Companion name: Squirrels, Sunbirds, raccoons, and Ravens.

[obtuse token]

Platform: Switch
Issue: Not all of my companions are showing up

[oblique ember]

Having the same issue on the same platform

[weak hull]

Same issue on PS4 except mine is only for ravens, foxes, and rabbits (I haven't fed sunbirds or squirrels)

[wind hinge]

Platform: Switch. Issue: My celestial turtle is gone.

[neon crane]

Platform: Switch
Issue: feeding critters, getting hearts but no gift or dreamlight acheivement

[devout patrol]

Platform: Switch
Issue: Critters don't drop anything
Critter or Companion Name: Sunbirds, Raccoon

[halcyon kernel]

Platform: Switch
Issue: no shards/drops
Critter or Companion Name: raccoons, squirrels, crocodiles

Fed all three raccoons the blueberries, and only 1 dropped a reward. The other two only had the heart animation, no drop
I did have a dream light duty to feed a raccoon, same with the squirrel and the crocodile. No drops, and I had an active dream light duty to feed one.

[thorn oasis]

Platform: Xbox game pass
Issue: no drops
Critter or Companion Name: turtles, bunnies, probably all critters

[thorn ravine]

Platform: PC (Steam)
Issue: I got no drops when I feed to raccoon.
Critter or Companion Name: Classic Raccoon, White Raccoon, Red Raccoon

[lament belfry]

Platform: Switch
Issue: No “reward” when feeding any critter their favourite food
Critter or Companion Name: All

[raw pasture]

Platform: Switch
Issue: shard drops
I fed my turtles yesterday and gave them seaweed and they didn't drop a shard or anything

[viscid frost]

Platform: PS4. Yesterday bunnies, raccoons and turtles would not drop anything when fed. Also had to try 5 times to get fairy godmother to follow me.

[lone salmon]

Platform: Xbox One
Issue: Critters no longer drop anything on first feeding of the day.

[rose raptor]

Platform: Switch
Issue: Critters no longer drop anything when feeding them their favorite food
Critter or Companion Name: All

[frail mesa]

My companion never leaves the well after I teleport. There is nothing nearby to block it in either.

[jade ferry]

Platform: XBox
Issue: Very few shards/drips
Critter: Raccoon, Raven and at least one other

[fossil scaffold]

Platform: Switch
Issue: Still can’t feed foxes or bunnies (was an issue with the previous update)
Critter Name: fox, bunny

[thorn ravine]

Platform: PC (Steam)
Issue: Didn't get any drops from the turtle after feeding it.
Critter or Companion Name: Classic Sea Turtle, Purple Sea Turtle

[gusty bison]

Platform: Switch
Issue: Didn't get any drops from the ravens or sunbirds after feeding it.
Critter or Companion Name: Classic Raven, blue raven, (can’t remember the color) sunbird

[solemn robin]

Platform: switch
Issue: Dreamlight Duty Error/No Drops
Critter or Companion Name: Turtles

[indigo wadi]

Ps5
Issue: feeding any critter their loves will not drop anything.

[glad hill]

Platform: Xbox One Gamepass
Issue: No critter drops when feeding
Critter Name: All critters

[tribal tartan]

Platform: Switch
Issue: cant feed
Critter: Foxes

They will start the tag motion, but will run off erratically, run off and not continue 'the game,' or just turn around and walk off after initiating

[eternal meadow]

Platform: PS5
Issue: no drop for feeding critters.
Critter: all

[fluid jay]

Switch: raccoon came up to me before I fed it. When I fed it a blueberry, I got nothing in return.

[autumn trail]

Platform: PS4
Issue: my Choco Crocodile, celestial Sea Turtle, and Regal Fox are gone after restarting the game

I have all the clothes and furniture from the Founder’s Packs and the Preorder bonus, but I don’t know why the three critter companions are gone from restarting the game. I really hope this gets fixed

[potent bluff]

Platform: PS5

Issue: Feeding ALL the critters fav food not giving me any reward, no shards, no gift bags, nothing. Just hearts.

[thorn ravine]

Platform: PC (Steam)
Issue: I have Minnie and Anna as gardening companions. When they aren't next to me when I start harvesting, they stand in place to give me my bonus harvest. They won't move on their own until I walk into them to move.
Critter or Companion Name: Minnie and Anna

[rustic plinth]

Platform: PC (Xbox)
Issue: No drops from feeding liked or loved.
Critter or Companion Name: Ravens and Foxes

[bright cove]

Platform: Switch
Issue: companion I previously unlocked it locked again like I haven’t fed it enough. I know I had unlocked all the sea turtles for sure before installing the update.
Critter or companion name: Black sea turtle
Screenshot: I’m not sure it will help but here

[neon crane]

Platform:Switch
Issue: critters have been the same the last 3 days in all biomes

[noble sluice]

Platform: steam
Issue: I can't feed the all critters beside the squirrel raven, and Sunbird. when you walk to the other critters just run around and no approach button appears to feed them
Critter or Companion Name: Crocodile, Rabbit, turtle, fox, and raccoon.

[dull bough]

Not getting rewards after feeding critters

[thorn ravine]

Platform: PC (Steam)
Issue: Didn't get any drops from the raven after feeding it.
Critter or Companion Name: Red Raven

[tepid quiver]

Platform: Xbox
Issue: Critters will not show as unlocked in collection tab or companions tab when I have feed them multiple times.
Critter or companion name: All critters that haven’t been “unlocked” yet

[lucid arrow]

Platform: PS5.
Issue: Not all critters dropping items.
I fed all 16 critters and 6 of them did NOT drop any items. And yes, this was their first feeding of the day.

[final dome]

Platform: Switch / Xbox / PC
Issue: Red fox will not be my friend.
Maybe I am just very unlucky rubber ducky but I have fed the Red fox again, and have every time i have seen them since the Scar update and still they aren't my friend. Am I doing something wrong? or are they bugged?

[fiery thicket]

Platform: PC ( Steam)
Issue: Critters are not being unlcoked even after feeding them numerous times. I have noticed it most of the critters I dont have unlocked yet.

[limber badge]

Platform: switch & pc
Issue: critters aren’t giving rewards every time you feed them (this was the first time feeding the turtle this day). Has happened with other critters as well

[feral umbra]

Platform: Xbox
Issue 1: critters not dropping after feeding (so far noticed turtles and squirrel)
Issue 2: some critters not appearing. Supposed to have the pink crocodile this morning and she is not here.

[thorn ravine]

Platform: PC (Steam)
Issue: Feed a rabbit their favorite food and didn't receive a reward.
Critter or Companion Name: Brown Rabbit, White Rabbit

[swift epoch]

Platform Switch
Issue fed black raccoon and no gift given, but the classic raccoon gave shard when fed just a minute earlier
Critter Black Raccoon

[formal wolf]

Platform: switch
Issue: not getting presents
Critter: fox

[obtuse token]

Platform: switch
Issue: not logging new critters

[golden rover]

Platform: Xbox
Issue: Feeding did not give me companion or reward
Critter: Red Fox

[thorn ravine]

Platform: PC (Steam)
Issue: The squirrel didn't drop a reward after feeding it.
Critter or Companion Name: Gray Squirrel, Black Squirrel

[tiny moss]

Platform: Switch
Issue: No Drops
Critter or companion name: all.
Feeding critters doesn’t register half the time for dreamlight duties and never gives any drops post update. Started out as rarely drops which ended completely. No photo.

[bold edge]

Platform: Xbox One
Issue: Sunbirds disappearing
Sometimes when I go to feed a sunbird, it opens the feeding menu and the bird disappears entirely. I can still feed it and once I exit the feeding screen it reappears.

[narrow basin]

Platform: Switch
Issue: No reward after I finish feeding some of my critters

[south meteor]

Platform: Xbox
Issue: Critters not dropping presents when fed

[cyan aspen]

Platform: PS4
Issue: 2 Issues.....The first one is I do not have a button in my photo selections to pick up critters. Second, No rewards for feeding critters.

[warm turret]

Platform: switch
Issue: critters not dropping items when fed
Critter or Companion Name: Only experienced it with raccoons so far. classic and black.

[past bluff]

Platform: Switch
Issue: critters not dropping items when fed. So far it's been rabbits, squirrels, and racoons.

[lapis viper]

Platform: Xbox on PC
Issue: Everyone is ungrateful and not giving me any dreamshards in return for my generosity and then they demand more!

[drowsy chasm]

Platform: Switch Issue: Yesterday while feeding critters drops was sporadic but today I haven’t received any drops from critters.

[steep sequoia]

Platform: Xbox s
Issue: Critters not dropping dreamlight shards & Claimed tea pot not in inventory
Critter or Companion: Racoons & Turtle ALL

[old sigil]

Platform: Switch Issue: I feed the critters and It won’t show on my collection.

[short trench]

Platform: PS5 critters not dropping any items even with favorite food since update. All critters.

[worn verge]

Platform: Nintendo Switch
Issue: Not getting any rewards from feeding critters their favourite food since update 5. Also, sometimes critters disappear (mainly rabbits & foxes)

[vernal stag]

Platform: PC (Steam)
Issue: Not getting any rewards from feeding critters their favourite food since update 5.

[hallow flicker]

Platform: PS5
Issue: No dreams hard drops
Critter or Companion Name: Squirrels, Racoons, Ravens, Sea Turtles, Fox, Sunbirds

[abstract eagle]

Platform: Switch
Issue: No dreamlight shards dropping after feeding loved foods
Critter: All

[quartz escarp]

Platform: PC
Issue: Not getting any rewards from feeding critters their favorite food especially rabbits

[tawdry ice]

Platform Xbox
Critters issue
No reward after feeding

[elfin ember]

Platform: Steam
Issue: Companion won't hang out
Companion: Fairy Godmother

Update: Got her to hang out with me successfully when asking her while she was in Remy's.

[upbeat compass]

Platform: EPIC (PC) and Switch
Issue: No shards/items drop after feeding them
All Critters

[ancient iron]

Platform: PC (XBOX game pass)
Issue: floating companion; stuck floating and won't follow me
Critter or Companion Name: rainbow fox

[haughty heart]

On Switch.
I'm not receiving my dreamlight shard when I feed some critters. I just fed a squirrel for the first time today and got nothing. Same thing happened a few days ago.

[tranquil marsh]

Issue: no rewards 
Critter or Companion Name: sunbirds, ravens
`

[sturdy whale]

Platform: PC
Issue: Pink crocodile does not spawn. It should be there right now, but it isn't.

[potent bluff]

Platform: PS5
Issue: Critters arent rewarding when given favorites and also some of the critters are not appearing during their schedules.

[potent pine]

That's it. I'm sorry! And thank you!

[vestal vessel]

i am havng the same issue the squirrels are the worst as i have not gotten a thing from them and the other critters are hit and miss it seems

[tacit wedge]

Platform: PC(Xbox game pass)
Issue: Rainbow fox didn't collect
Critter: Rainbow Fox
I no longer have the rainbow potion and the fox statue has completely disappeared

[timid dragon]

Platform: Xbox game pass
Issue: no shard/item drops
Critter or companion: all depending on day

I get item/dream shards dropped by about 1/3of the animals in the valley when I do my rounds of feeding everyone

[sullen elk]

Platform: Switch
Issue: The stone fox in the dark castle won’t let me interact with it to get the rainbow fox. I have all the potions on me.
Critter: Rainbow Fox

[heady flame]

Platform: Switch / PC
Issue: week 1 choco croc missing after I was forced to start a new save. I still have mail in game showing when it was originally received. Headband is not missing, just the croc.
Critter: Choco Croc

[lapis viper]

I forget (I could be wrong) but at that point, don't you have to make them all into the rainbow potion?

[steady edge]

Platform: PC/Steam
Issue: We are blocked from getting the Rainbow Fox if we have a Scrooge Treasure Hunt Part 2 quest that was never fixed since launch. We accidentally used the Treasure Map too early, and now the game tells us to "focus on the item in your inventory," without recognizing that we already used it and unlocked the memory/map. This prevents us from getting the orange potato (and therefore Rainbow Fox) as we never received the Lenses of Shadow.

[gilded portal]

Platform: Switch
Issue: purchased citrus turtle from premium shop, it does not show in the wardrobe menu to equip as a companion, but can assign it to a pet house

[lapis viper]

Platform: Xbox on PC
Issue: Rainbow fox is frozen in one spot. Still making noise, and colors are still changing. Still responds to being pet. He just stands in one spot and you can walk through him.
Screenshot:

[burnt yoke]

Platform: PC X-Box
Issue: Had a Dreamlight Duty to feed a Sea Turtle. I fed one (for the first time that day) and it did not complete the duty.
Critter or Companion Name: White Sea Turtle
Screenshot/Video: N/A

[mossy forum]

Platform: PlayStation 4
Issue: Critters don’t always give me anything after feeding them. Before the update they would always give me Dream Shards (or a memory piece).

[mossy forum]

How do you unlock the Rainbow Fox?

[lapis viper]

Follow the Ultimate Potato thread on here (under player guides)

[mossy forum]

Thank you 😊

[lapis viper]

your welcome! enjoy the scavenger hunt 🙂

[lucid arrow]

Platform: PS5.
Issue: Critters not always dropping rewards (dream shards, memory orbs) when feeding them their favourite food.

[sly jungle]

Platform: Xbox Series X
Issue: Critters not dropping rewards after feeding them

[sturdy whale]

Platform: PC
Issue: Choco Crocodile and Regal Fox are gone after restarting the game.

[haughty heart]

On Switch.
Still not getting my dreamlight shards when I feed a critter.

[molten owl]

Platform: Switch
Issue: Critters no longer drop items when feeding them their favorite food
Critter or Companion Name: All

[vague shell]

Platform - ps5
Issue - memories not dripping from feeding critters and items dropped not showing up

[blissful light]

Platform: PS4 & PS5
Issue: Cannot feed the crocodiles or the raccoons. I keep following them, but they don't stop and the "approach" action never shows up. I succeeded with the raccoons only if I added a fence around them, but never got to feed the crocodiles 😦
Critter: crocodiles, raccoons

[compact zealot]

Platform: PS5
Issue: The white squirrel wasn't anywhere to be found in the Plaza. I stayed up for 3 hours (so from 12am till 3am) to try find it, and i only had the other 3 show up, the white one was no where to be found. I even destroyed my Plaza to try see if it was stuck on anything, but nope

[proper yacht]

Platform: Steam/ PC
Critter
My critters do not drop anything when fed.

[mossy forum]

You can’t just run straight up to them or follow them until they let you approach like the others. It’s like red light green light game. Move slowly towards them until their heads are up looking around. When they stop you run towards them a little. Then stop when they look around again. If you don’t stop b4 they start looking around again you’ll have to follow them & start all the way over. Took me a while to figure it out myself. I would just memorize their paths b4. So I’d just beat them to their destination & feed them as soon as they arrive.

[blissful light]

Will try that. Thank you!

[mossy forum]

Please let me know if it helped you afterwards. If not I have 1 more thing you can try. That may help you. You’ll have to memorize the Crocodiles & Raccoons pathing 1st though.

[vale widget]

Platform: Steam and Switch
Issue: I cannot feed rabbits anymore, and have not been able to for the whole update. I catch up to them doing their little dance several times, and then when they are supposed to do the little approach they start crawling off in a random direction (instead of to me), so when I try to feed them they startle and run off again. I used to be able to feed them, but can’t anymore.
Critter: Rabbits

[bold musk]

Platform: PC
Issue: no drops from feeding critters favorite meals
Critter name: all critters today

[obtuse token]

Platform: Steam & Switch
Issue: Certain critters don’t drop rewards when feeding.
Critters: Squirrel & Sunbirds

[eager void]

Platform: PS4
Issue: Not dropping rewards when feeding
Critters: All (as have tested them all)

[austere minnow]

Platform: PC/steam
Issue: Ariel doesnt have a profession even after getting legs.
Companion: Ariel

[fossil scaffold]

Platform: PC & Switch
Issue: Cannot feed some critters
Critter Name: Rabbits, Fox

[fossil scaffold]

This has been happening to me for months now! I started playing on my PC instead of the Switch thinking the problem would be fixed, but it's still an issue. I also can't feed foxes. They have the same problem as the rabbits.

[final yoke]

Platform: PC Issue: I can feed the critters but, they don’t leave rewards sometimes and can’t get them to be in my collection. Critter or Companion name: All crocodile 🐊, Calico Rabbit 🐇, All Sea Turtles 🐢 Except Purple turtle 💜🐢 and All Raccoons 🦝

[oak burrow]

Platform: PS5
Issue: Red Fox has been fed white sturgeon at least 3 times, not sure of specific count but I remember 3 times for sure. Doesn’t drop rewards nor tames/becomes my friend. This is the only companion I’m missing and it’s been really difficult to be on during its hours.
Critter or Companion Name: Red Fox
Screenshot/Video:

[obtuse token]

Platform: Switch
Issue: catalog still not logging any new critters (hasn’t logged in months and i have fed all critters multiple times)
Critter: all critters

[shy pecan]

Platform: All (tried on Steam Deck, Switch and Xbox Series S)
Issue: Red fox not appearing at 2am, as it says it should. Think times have changed when clocks changed, as he has been around at 9am before. Hard enough to get already!
Critter: Red Fox

[candid wave]

Switch
Pink Crocodile nowhere to be found during its expected 6 am to 12 pm Saturday time slot anymore. I’ve looked for several weeks now.

[random sequoia]

Platform: Steam on laptop.
Issue: All the crocodiles aren't dropping gifts and the White Crocodile will not become friend/be tamed no matter how many times/days I've tried.
Critter: All crocodiles particularly White Crocodile

[ivory river]

Issue: I'm not sure how to explain...
Critter or Companion Name: Regal Fox and a squirrel 
Screenshot/Video: find attached```

[summer bolt]

Platform: xbox
Issue: foxes slowing down when trying to feed
Critter: all foxes

[obtuse token]

Platform: switch
Issue: no new critters are being logged in the catalog for months now. I’ve fed all critters and have only logged 4
Critter: all critters

[hidden vigil]

Did everything correctly to get the rainbow fox and it never showed up in my companion inventory.