(Archived) Update 5 - Items Disappearing | Disney Dreamlight Valley | Page 1

lone lichen Jun 7, 2023, 1:35 AM

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**Please post here if any items or houses have disappeared.

Use the format below:**

Issue:
Item/House Name:
Screenshot/Video:```

lone lichen Jun 7, 2023, 1:35 AM

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lone lichen **Please post here if any items or houses have disappeared. Use the format belo...

sterile citrus Jun 7, 2023, 1:58 PM

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Platform: PC
Issues: Gift items are gone
Items: On the Screenshoots

Starting new and the Gift Items are gone.

worldly kernel Jun 7, 2023, 2:02 PM

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Platform: pc steam
Issue: community challenge reward teapot gone after claimed from mailbox

silk torrent Jun 7, 2023, 2:18 PM

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Platform: Xbox Series X. Claimed the teapot reward but haven’t got it

leaden igloo Jun 7, 2023, 2:55 PM

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**Please post here if any items or houses have disappeared.

Use the format below:**

Issue: community challenge gift teapot after claiming it
Item/House Name: teapot 
Screenshot/Video:```

sharp bough Jun 7, 2023, 3:01 PM

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Platform: Xbox
Issue: Community Gift collected but missing, critters missing and not dropping items when fed

Attempted to claim the community gift from the mailbox and It didn’t work.

Several critters are missing (blue crocodile and grey squirrel) as well as several not dropping items when fed their favorite food.

copper slate Jun 7, 2023, 3:34 PM

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Platform: PS4
Issue: community challenge gift teapot collected from in-game mailbox but missing after claiming it. No possibility to claim it again.
Item/House Name: community challenge gift teapot 🫖

thorny owl Jun 7, 2023, 4:12 PM

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Platform: Steam
Issue: I launch the game whitout seing the update. I tried to claim the teapot and the game accepted the input. I log out and do the update. The tea pot is marked as claim but i don't get it.
Item/House Name : Community challenge gift teapot

hallow rune Jun 7, 2023, 5:09 PM

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Platform:PS5
Issue: All my items I had earned from the Twitch Drops have disappeared 🥺. Don’t know if anyone else has this issue but they are no longer in my inventory or my mailbox 📫

plucky lodge Jun 7, 2023, 5:27 PM

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Hi I just patched about an hour ago had mail but nothing was there say I collected it but my husband got a teapot and I have nothing

granite pivot Jun 7, 2023, 5:41 PM

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Platform : Nintendo Switch
Issue : Teapot reward claimed but nowhere to be found in inventory.
Item/House Name : Teapot

coarse glacier Jun 7, 2023, 6:59 PM

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Platform: PC
Issue: Gift teapot collected from in-game mailbox but missing after claiming it. Cant clain it again claim it again.
Item Teapot

vapid trout Jun 7, 2023, 7:52 PM

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Platform: pc
Issue: Pua's footprints disappeared with new update. Very sad
Item: Pua's footprints

languid dust Jun 7, 2023, 8:03 PM

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Edit: They appeared in a different room

Platform: pc
Issue: Decorating second player home did not save. Closed the game and game back. I am now able to decorate but some items have disappeared from my inventory
Item/House Name: In Nightmare Castle I lost the following items: Thorny Stained Glass Window, Castle Painting
Screenshot/Video: No screenshot before they dissapeared sadly

unique matrix Jun 7, 2023, 8:37 PM

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Platform: nintnedo switch
Issue: raven critters, dropped items vanish & no where to be found when fed 5☆ meals

opaque kestrel Jun 7, 2023, 8:43 PM

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Platform: PC
Issues: community challenge reward teapot missing

ruby onyx Jun 7, 2023, 9:47 PM

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Plateform: PC - Windows Store
Issue: Dreamlight Park Community Challenge Gift claimed but nowhere to be found in my collection.
Item/House Name: Teapot ? (i don't know the name because it didn't count as acquired)
Screenshot/Video:

sonic crater Jun 7, 2023, 10:26 PM

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Platform : XBOX
Issue : dreamlight park community challenges gift claimed but not received.
Item/house name : teapot

icy fossil Jun 7, 2023, 11:38 PM

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Platform: PC
Issue: locked doors that you could apply multiple of anywhere to the walls are still missing.

faint glen Jun 8, 2023, 2:47 AM

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Platform: switch issue: I can’t find the blue gem for the potato quest post update and we feel the mine had been moved around item: blue gem for secret potato quest

hearty cloud Jun 8, 2023, 3:04 AM

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Platform: Xbox Series S
Issue: after crafting Ariel’s crafting station from the crafting menu it doesn’t show up in my inventory. Tried multiple times.

void tulip Jun 8, 2023, 4:19 AM

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Platform: PC
Issue: My new Twitch drops (gamer desktop and gamer backpack) have disappeared and the items from Pixl code have also gone.

slate ember Jun 8, 2023, 4:37 AM

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Platform.Ps5
Issues. Missing item
Item.emerald sliver i have 15

indigo sinew Jun 8, 2023, 8:02 AM

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My 100+ pumpkin farm got wiped with the update 😦

final solar Jun 8, 2023, 9:55 AM

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I had a maze bought at scrooges shop weeks ago and put in it the plaza. Today i wanted to redecorate and put it back in inventory. Now it's gone completly nowhere to be found.. 😫
Platform: pc / steam

ember rock Jun 8, 2023, 9:56 AM

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Platform: Xbox S/Switch
Emerald silver I have 15 can’t find last one anywhere

lean drift Jun 8, 2023, 9:57 AM

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Hello,

I've repeatedly created tickets about the following issue: every time I start up my game I am greeted by 44.100 Star Coins.
Every time I buy or sell anything and restart the amount is back at 44.100. Even when switching platform using cloud save from pc to switch and vice versa it happens.

platform ; pc

toxic girder Jun 8, 2023, 5:07 PM

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Platform: Switch
Issue: Golden Formula just gone
Item/House Name: Golden Potion
Screenshot/Video: No SS but I know I completed the quest. I have all other colors but my Golden potion has completely disappeared. I've even checked mickeys secret room just in case.

umbral slate Jun 8, 2023, 8:32 PM

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Platform: Switch
Issue: cottage skin missing from inventory since update 5.
Item / house name: Cottage

verbal breach Jun 8, 2023, 11:56 PM

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Platform: switch
Issue: progress on potato quest missing. Can not start green potato and can not reset potato quest from the beginning
Item/House Name: all potatoes

cunning scaffold Jun 9, 2023, 12:27 AM

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Platform: Xbox game pass/PC
Issue: Dreamlight Park Community Challenge teapot thing counted as claimed in mail, but not showing up in furniture mode

nimble depot Jun 9, 2023, 12:42 AM

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Platform: Playstation 5
Issue: All the items in my storage room have disappeared. All the chests and safes included different items from crafting items to potions. The missing safes, chests and stored items are NOT in my inventory. Even my Potato Quest items are missing. The Yellow, Orange, Red, and Blue Potions are missing. My Purple Potion is in my inventory due to NOT putting in my storage room. I have 10-11 Emerald Slivers in my inventory right now. The remaining Bottles ( Emerald Slivers) were in my Storage Room, but they have disappeared as well. This means I cannot complete the Potato Questline and receive the rainbow Fox.

Also, the Dreamlight Park Community Challenge teapot is not in my inventory even though I claimed it. It did show up in Scrooge's shop the next day and was able to purchase it. However, the one I claimed in the mail is still not there.

💔

unique matrix Jun 9, 2023, 2:40 AM

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Platform: nintendo switch
Issue: I can't find the 16th bottle anywhere. I've looked all over & can't find nothing in the waters. I belive it has glitched out of my game. So I can't continue to complete the green potatoe potion quest 😦

tall vine Jun 9, 2023, 2:16 PM

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Platform xbox series s
Issue. Teapot claimed but not in inventory

twilit topaz Jun 9, 2023, 4:23 PM

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platform switch. issue claimed teapot not in inventory

spark cloak Jun 9, 2023, 5:00 PM

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Platform : PC (Gamepass)
Issue: Claimed but not received and/or cannot be found in furniture inventory
Item/house: Teapot

ember stratus Jun 9, 2023, 6:01 PM

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Platform: Xbox S Issue: Community Challenge Gift Teapot missing after being claimed and nowhere to be found

dreamy elm Jun 9, 2023, 7:30 PM

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Platform: PS5
Issue: Can't place anything on tables! Am able to place items in furniture mode, but upon exiting the menu the items disappear!

misty patio Jun 9, 2023, 7:49 PM

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Platform: switch - Issue: green potato bottle despawned in inventory. Had 14 went to get the last two from peaceful meadow, caught both and got the pop ups, went to use all the bottles and only ended up with 15 and no bottles left on the map to get the missing one

molten zenith Jun 9, 2023, 8:56 PM

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Platform: Switch
Issue: Emerald bottle missing. My switch crashed shortly after retreiving the bottles from Forest of Valor and Frozen Heights. I am now at 14 bottles and unable to find the remaining two, I think they may have been lost in the crash from my inventory and they have not respawned despite restarting the game.
Items: Emerald Bottles x2

half laurel Jun 9, 2023, 9:26 PM

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Platform: PC
Issue: the tree with the dreamlight fruit is invisible, I can only se the fruit.

spice leaf Jun 9, 2023, 9:26 PM

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Hi i had a major bug with my customise clothes not working so I rest my profile and restarted my valley i noticed i had lost my IncrediSquirrel, i was wondering how do i get it back? I have other stuff from that star path.

normal lake Jun 9, 2023, 9:46 PM

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Platform: Switch
Issue: lost an emerald bottle from my inventory after a crash. I've fished all 16 locations but only have 15 because of the crash.
Item: 1 emerald bottle

tranquil thorn Jun 10, 2023, 1:24 AM

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Platform :Pc
Issue : Emerald Bottles missing from inventory. I collected all 16 emerald bottles but then on reloading the game the next time, I only had 13 bottles.
Item : 3 emerald bottles Edit :to say that the bottles respawned now.

white topaz Jun 10, 2023, 1:43 AM

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Issue: items placed on tables disappear after closing furniture mode.
Platform ps5
Video

dusty osprey Jun 10, 2023, 3:44 PM

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Platform: PC (Steam)
Issue: Items collected do not appear in player's inventory when collected with a specific camera view
Item: Any
Note: This seems to happen whenever the camera does not have the item in view (due to a wall, or other obstruction). If the item to pick up isn't visible, the player picks up the item, and it disappears from the game world, but it doesn't not show up in their inventory.

surreal vigil Jun 10, 2023, 4:05 PM

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Platform: Switch
Issue: my orange potato seeds disappeared. My switch crashed when I had 19 seeds. When it came back up, I only had 18 but the game didn’t put my seeds back. I collected 1 more to put me at 19….but there are no more. I’ve looked 8 times. So I cannot advance to make potions. Please help!

normal lake Jun 10, 2023, 5:34 PM

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molten zenith Platform: Switch Issue: Emerald bottle missing. My switch crashed shortly after...

I'm having the same problem though I want to see if the replicating bug some people had when they stored their gold potato in the secret room in the castle works for the bottle too.

molten zenith Jun 10, 2023, 5:37 PM

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normal lake I'm having the same problem though I want to see if the replicating bug some peo...

I was converting my bottles to shards(edit: i think emerald slivers actually is what they convert to) as i went because the bottles didn’t stack in inventory so idk if that would work for me. I saw one person above had their bottles spawn, I checked all my rivers , ponds etc and they did not respawn for me today so I guess I wont be getting my green potion or rainbow prize 😡

warped maple Jun 10, 2023, 5:41 PM

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slate ember Platform.Ps5 Issues. Missing item Item.emerald sliver i have 15

I am having the same issue!

compact whale Jun 10, 2023, 5:44 PM

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Platform: PC (steam)
Issue: Coffee bean bushes / egg bushes (idk if they were supposed to be removed or not), and gems from my inventory disapeared.

mellow vigil Jun 10, 2023, 6:40 PM

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Platform: PC
Issue: in extra premium house (not my main house) one of the three room doors in Eric’s Ship has completely vanished and there’s no way to place doors again as the way you swap them out is by customising the existing door

fickle osprey Jun 10, 2023, 7:03 PM

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Platform: PC
Issue: Choco Crocodile reward missing. I have the Donut Ears but not the Choco Crocodile.

glossy walrus Jun 10, 2023, 7:05 PM

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Platform: PC
Apparently I claimed my Teapot from the mailbox, but it is not showing up anywhere in my inventory, even scrooge doesn't have it when I check with him under the furniture I own.

ivory berry Jun 11, 2023, 2:29 PM

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Is there a fix to find the 16th emerald bottle I've checked everywhere

steep hawk Jun 11, 2023, 3:04 PM

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Platform: PC & ps4
Issues: dropped flowers can’t pick them up again or move in editing; opening chests the items fly across the screen and disappear. Lost the diary page from the forest of valor as I went to pick it up it shot across screen and disappeared. Fed squirrel item flew and disappeared.

high lantern Jun 11, 2023, 7:29 PM

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Platform: Switch
Issue: placed items disappear or appear in different places after exiting furniture mode.

keen vessel Jun 11, 2023, 7:39 PM

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Platform: PC + Switch
Issue: Ariel's Crafting Station does not show up in inventory after crafting it.

rose cedar Jun 11, 2023, 7:57 PM

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platform: xbox
issue: collected all 16 glass jars from the water but after converting I only have 15

golden prawn Jun 11, 2023, 9:12 PM

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Platform: PC
Issue: Chest with quest line items is missing. This included the conspicuous book and several other items (including potato quest items) so now I cannot complete quests.

coral rover Jun 11, 2023, 9:47 PM

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Platform: PC (Xbox)
Issue: kristoff’s stall disappeared after I moved it. He still hasn’t returned to my valley and it’s been more than a month if not two months.

true reef Jun 11, 2023, 10:25 PM

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Platform: PC Steam
Issue: Can't find 16th bottle with emerald sliver. I have moved houses, removed trees and bushes, removed water plants, followed the maps that are pinned and went into furniture mode to search. I really think it just did not spawn.

proud sleet Jun 12, 2023, 1:38 AM

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Platform: PC
Issue: Placed zen garden during furniture mode, but item has completely disappeared from map and inventory.

limpid crag Jun 12, 2023, 3:31 AM

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Platform: Switch
Issue: There was a pink memory orb where I’m standing in the screenshot (dark castle). There was a pause before the end cut scene of the game and I picked the orb up in that moment. The memory did not register and the orb has disappeared.
Item: Pink memory orb
Screenshot:

thorn meadow Jun 12, 2023, 10:15 PM

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Platform: MacOS
Item/House Name: Community Challenge Gift Teapot missing

pure niche Jun 13, 2023, 12:16 AM

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Platform: PC/Steam
Issue: Lost every single item i organized last night after creating a new storage room :(

ocean spruce Jun 13, 2023, 3:13 AM

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Issue: my pillar from frosted heights has disappeared. It’s not in my furniture storage or anywhere on my valley.
Item/House Name: pillar from frosted heights
Screenshot/Video: where my character is standing in second photo is where my pillar was. Literally didn’t move it from where it originally was from beginning of game.

hardy sail Jun 14, 2023, 8:23 PM

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Platform: PC
Issue: 22 Pages to complete the quest " Sprouting a story" missing from inventory and nowhere to be found.
Wall-e is bug by resolt endlessly waiting in his house and doesn't give option to be a companion making impossible to complete quest and do the season pass multiple collect the "insert color" flower with Wall-e

rugged violet Jun 15, 2023, 4:03 AM

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Platform: PC
Issue: Green seed not inside crystal ball in secret mine room. Blue book and blue gem don't seem to be in their places either. Spent an hour trying to walk to the book and gem spots. Doesn't seem to be a way around the invisible barriers. All others ok, was able to make 4 of the 6 potions

worthy depot Jun 15, 2023, 7:03 PM

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Platform: Switch
Issue: I lost items after restarting my game
Items: Choco croc and potato potions
Screenshots: I did not take any screenshots before the items disappeared.

topaz scarab Jun 15, 2023, 8:05 PM

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Platform:(PC/Steam)
Issue: emerald bottle from a potato quest - i had 2 in my house storage and fished the other 14 out. when I transferred each of the two from the house to personal inventory, only one transferred over.
Item Name: Emerald bottle (?)

mellow thunder Jun 15, 2023, 11:29 PM

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Platform: Switch
Issue: Golden potato missing from storage—haven’t yet started any of the quests in the golden potato quest line but went to start and it’s nowhere in my storage. I can’t redeem another golden potato either.

spare river Jun 16, 2023, 4:19 AM

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Platform: PC
Issue: Noticed today that a whole room of items I had decorated the other day is now completely missing from my inventory. I know some of the items were Tangled pieces and the Volcanic Stove that you get from Scar.

heady jolt Jun 16, 2023, 5:06 AM

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Platform: Switch
Issue: Blue Potatoe potion has disappeared from my storage chests.

sour radish Jun 16, 2023, 10:10 AM

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Platform: Switch
Issue: "Claimed" Teapot from Community Challange Gift not available in furniture inventory

serene compass Jun 16, 2023, 11:10 AM

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Platform : ps5
Issue : red potato has disappeared from storage chests. I already checked remys and it's not there, I know I found it before and it's the last potion I need.

pastel wigeon Jun 16, 2023, 1:13 PM

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Platform: Switch
Issue: "Claimed" Teapot from Community Challange Gift not available in furniture inventory

velvet root Jun 17, 2023, 6:51 AM

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Platform: PC (Xbox Gamepass)
Issue: Missing one of my blueberry bushes

jade hill Jun 17, 2023, 1:47 PM

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Platform: Switch
Issue: I have crafted Ariel's crafting station 2 times and it doesn't show in my furniture inventory. This isn't for the quest as I completed that ages ago but I saw we could craft this again and crafted it to use in my valley.
Item Name: Ariel's crafting station.

fickle osprey Jun 17, 2023, 3:51 PM

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Platform: PC, but also happens on Switch
Issue: Choco Crocodile missing from my inventory. I have the Donut Ears. submitted a ticket but it's been 7 days with no response. I definitely claimed it on release.

olive bluff Jun 17, 2023, 5:57 PM

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Platform: PC (Epic)
Issue: Cant place any object on tables, counters...etc.
Item/House Name: All decorative item on a table, disappear...
Screenshot/Video:

limpid jasper Jun 17, 2023, 9:23 PM

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Platform: Nintendo Switch
Issues: After login a box was missing and items that had recently been moved were in different boxes. Can still use items from the missing box at the crafting table. There were multiple quest items in the missing box as well as some crafted materials and all dream shards and night shards.
Item/House name: Large chest

lucid smelt Jun 18, 2023, 12:27 PM

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Platform: Mac/Switch
Issue: Dreamlight Park Community Challenge teapot counted as claimed in mail, but not showing up in furniture mode. Claimed on Mac before the upgrade.

idle salmon Jun 20, 2023, 3:48 AM

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hallow rune Platform:PS5 Issue: All my items I had earned from the Twitch Drops have disappe...

This has happened to me too. I’ve been trying to get them back for 2 days.

tight urchin Jun 20, 2023, 4:04 AM

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Platform PS5
Issue I just expanded my house from 7 levels to 8 and now when I go to decorate the 8th level I click to save after decorating and everything I did disappears back into my inventory

hallow rune Jun 20, 2023, 1:50 PM

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idle salmon This has happened to me too. I’ve been trying to get them back for 2 days.

I never heard back from them yet and I sent the email like a month ago.

idle salmon Jun 20, 2023, 4:09 PM

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hallow rune I never heard back from them yet and I sent the email like a month ago.

I just sent it to gameloft yesterday. So maybe it’ll get noticed.

wide dew Jun 20, 2023, 11:26 PM

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Purple potion gone missing so I can't complete the potato quest. Honestly, the time I put into these quests!! Can't talk to the portal again. Can't make the rainbow potion. I have all the others. It just disappeared when I got all of the others.

wide dew Jun 21, 2023, 9:30 PM

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Also the wreck it Ralph items have gone from the codes I inputted, and also the community event stuff. Why is it always the Switch that has the most issues?

odd quartz Jun 22, 2023, 2:59 AM

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Platform: XBOX
Issue: The pillar of trust disappeared while doing the skull rock quest.
Item: The Pillar of Trust

true reef Jun 22, 2023, 9:01 PM

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Platform: Steam/PC
Item: the Firey hat on the star path. I claimed it but it disappeared. It's not in clothing inventory at all. Also, when you try to filter by Elemental stuff, nothing shows up at all.

late frigate Jun 23, 2023, 3:58 AM

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Platform: PC
Issue: I just removed a fallen over tree trunk in the Forest. That item is not to be found anywhere in my inventory.

sudden arrow Jun 23, 2023, 4:15 PM

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Platform: PC/Xbox
Issue: I placed my Dreamlight Valley Twitch drop (PC Desktop) in my home and once I was out of ‘Furniture Mode’ it ended up disappearing. I can’t find it anywhere in the home nor is it in my inventory.
Item: Dreamlight Valley Desktop

river path Jun 25, 2023, 12:22 AM

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Platform: Xbox
Issue: Twitch drop gaming desktop, table and white wicker stool disappeared. Tried moving furniture/putting out new furniture earlier, on exiting furniture mode everything reverted back. Exited game and went back in. Items I had put out previously that did not stay were out, and the items that had been there (desktop, table and stool) are now gone from my inventory alltogether.

worldly kernel Jun 25, 2023, 11:53 AM

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Platform: pc (steam)
Issue: anything i put on Exec Desk and Mahogany Table dissapeared. Items are not in my room and not in my inventory. Tried closing and open the game multiple times
Items: Bag of Tricks, Golden Balance, Melted Candles, Open Book, Quill and Ink, Candle. Basically anything I placed on the tables

ionic marten Jun 25, 2023, 3:39 PM

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Platform: All
Issue: Choco Crocodile disappears from your inventory when you start a new game.
Item / House Name: Choco Crocodile

tawny hinge Jun 25, 2023, 7:46 PM

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Platform: PlayStation 5.
Issue: missing 2 pieces of emerald silver that were put in a chest in my storage room. Searched everywhere for them. Searched all original locations of the green bottles. No new bottles have spawned so unable to finish quest to receive rainbow fox 😪

dim parcel Jun 26, 2023, 2:19 AM

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Nintendo switch
Can't find conspicuous book for the back of mickeys secret room
Conspicuous book

Sorry no ss

neat sphinx Jun 26, 2023, 8:06 PM

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Platform: PC
Issue: Cant place anything on top of tables, when I exit furniture mode they all disappear.

tame steeple Jun 29, 2023, 2:45 AM

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Platform: Switch
Item: iron and brick fence
Issue: large chucks of fencing have gone missing.

quasi fjord Jun 29, 2023, 4:36 AM

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**Platform: **PS4
Item: Prince Eric Statue
Issue: I was decorating my valley, after I went out from the furniture mode the statue disappeared. It's not in my valley or in the furniture catalog anymore (and it can't be crafted or buy)

manic lotus Jun 29, 2023, 6:53 AM

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Platform: Steam
Item: Ariel Crafting Station
Issue: crafted the station, yet cannot be found anywhere in my furniture to place down

small minnow Jun 30, 2023, 4:48 AM

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Platform: PC Steam
Item: Ground Fountain Tile
Issue: Placed a Ground Fountain Tile on the ground outside (I think in the Plaza) and it disappeared. It still seems to count towards my item limit but I can't see or find it (and therefore can't pick it back up).

upbeat spoke Jun 30, 2023, 9:04 PM

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Platform: PC
Issue: The bottom of Ariel's house disappeared
Item/House Name: Ariel's house
Screenshot/Video:

keen hollow Jul 1, 2023, 10:24 PM

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Platform: Playstation 5
Issue: collected 20 orange pebbles and 16 green bottles, 1 of each disappeared from inventory
Items: 1 orange pebble, 1 green bottle

wide dew Jul 2, 2023, 12:52 AM

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Platform: Switch
Pleaseeeee I was all my stuff back! Purple potion, so I can finish 🏳️‍🌈 quest! The items for the Wreck it Ralph codes and the community items for disney parks tasks. Please, I need them! I had them all but they've gone since update, I did put a ticket in when it happened but no response yet.

spare sorrel Jul 5, 2023, 12:10 AM

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Platform: PS5
Issue: Meddling Mirabel Quest Item Disappeared from Inventory
Item:Seashell Frame
Screenshot:

rn_image_picker_lib_temp_27143a11-0d7b-4856-8097-2561481016bb.jpg

rn_image_picker_lib_temp_eb7348cd-64d9-411f-9bc0-197e6f5c5546.jpg

ivory berry Jul 6, 2023, 5:10 PM

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Platform: switch
Issue: Can't find the 16th emerald bottle I've checked everywhere and still can't find it please help I really want the rainbow fox 😭

covert elbow Jul 7, 2023, 1:45 AM

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Issue: Placed items on dresser downstairs and they moved to a table upstairs. 
Item/House Name: 4 stack books and celestial plant
Screenshot/Video:```

```Platform: PC
Issue: During furniture mode I changed wallpaper, and flooring and added furniture and only the furniture disappeared. The wall and flooring stayed.
Item/House Name: All/Any furniture 
Screenshot/Video:```

sour radish Jul 9, 2023, 11:09 AM

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Platform: Switch
Issue: Aside from the Dreamlight Part Community Challenge teapot counted as claimed in mail, but not showing in furniture mode and in Scrooge's Shop. Some of the items I bought from the premium shop are missing like the Art Deco Lifestyle

untold river Jul 9, 2023, 9:26 PM

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Platform: Switch
Issue: Green Bottle only have 15. When I tried for the last bottle game glitched and never got any more bottles. Cannot get Rainbow Fox. It's been over a month. Only response I got was their aware of a lot issues.

halcyon pine Jul 10, 2023, 3:31 PM

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Platform: switch
Issue: had one Emerald bottle in my inventory that disappeared at some point while I found the other 15. I cannot complete the quest to get the rainbow fox.

idle salmon Jul 11, 2023, 1:59 AM

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idle salmon I just sent it to gameloft yesterday. So maybe it’ll get noticed.

I heard back from them yesterday and they fixed it.

red oxide Jul 11, 2023, 10:09 PM

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Platform: PC
Issue: Went to place Minnie's house and it disapeared. I tried saving and exiting game, it didn't fix the issue,...sooo now what? 😅 I really don't want to have to start all over, but obviously I can't proceed with the quest line like this.

dry sorrel Jul 11, 2023, 10:31 PM

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Platform: Nintendo switch issue: there is no pumpkin house. I have looked EVERYWHERE.

eternal crystal Jul 12, 2023, 3:35 AM

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Platform: xbox
Issue: no tables or characters inside chez remy and when i try to leave my game crashes
House name: Chez Remy

thorn ibex Jul 12, 2023, 4:20 PM

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My blue gem from the blue potato quest disappeared from my house storage. Already reached out to Gameloft customer support for help. Said no ETA on fix.

red oxide Jul 12, 2023, 5:10 PM

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red oxide Platform: PC Issue: Went to place Minnie's house and it disapeared. I tried savi...

so erm yeah,...I found Minnie's house 😅

muted merlin Jul 13, 2023, 9:20 AM

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Platform: Steam
Issue: Erics map rug has disappeared from the game entirely
Item/House Name: Map Rug?
Screenshot/Video: can't post screenshot because the rug has disappeared from where I had placed it in my valley, my collections, and the furniture area of the crafting station.

stark acorn Jul 15, 2023, 7:59 PM

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platform: xsx
Issue: purchased furniture item missing after purchase
Item: at least 1 mickey painting searched everywhere for it and it's not in inventory or my house

halcyon pine Jul 16, 2023, 3:49 PM

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Platform: switch
Issue: all festive fish have disappeared from my inventory

lusty sphinx Jul 16, 2023, 9:03 PM

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Platform: Switch
Issue: A door in my secondary house disappeared so the room and items in it are missing. I've tried reloading and removing/replacing the house. It disappeared when I exited build mode right after replacing that door type.
Item: The middle room door in the Palace as my second house
Screenshot: I only have 2 side rooms now

mystic slate Jul 17, 2023, 12:20 PM

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dry sorrel Platform: Nintendo switch issue: there is no pumpkin house. I have looked EVERYW...

Did you fix this

dry sorrel Jul 17, 2023, 5:34 PM

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mystic slate Did you fix this

I have not… gameloft told me they were working on the issue but still no pumpkin

hollow sluice Jul 18, 2023, 7:42 PM

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Platform: PC
Issue: Lost Door
Item/House Name: Door
Screenshot/Video: I was re decorating my first floor when my right door disappeared. I've tried changing the room size, changing my house skin, running against the wall in the hopes that the door is there but its just invisible...and nothing. According to my house layout, the room IS there....but its not, I wouldn't be so worried about it if it was a random room, but this is my STORAGE room I can't access... items I've spent months and months collecting.

#(Archived) Update 5 - Items Disappearing