(Archived) Update 4 - Character Model & Clothing

[olive field]

**Please post here if you're having Character Model or Clothing related issues.

Use the format below:**

Issue:
Clothing Item Name:
Screenshot/Video:```

[timid snow]

Platform: Switch
Issue: can’t remove or change mustaches, cursor disappears when moved off of “short beard” option and won’t reappear until I back out of the menu and reopen it
Clothing item name: Facial Hair menu

[main horizon]

After the update all my clothing from the founders pack and all my moonstones have disappeared

[late portal]

Platform: Xbox Series X. Moana’s level 10 reward (dress) is now missing from inventory and under collection says I am 21/22. I have had her maxed out back in sept/oct timeframe.

[placid sail]

Platform: Epic Games
Issue: Character Model skin texture issue.
What: Randomly happened while questing / running around the Valley.

I have changed clothing, hair, skin, etc. to see if I could "reset" it. Even switched between feminine and masculine body types.

EDIT: Issue fixed upon restarting game.

Notes: Several others reporting similar issue in #1092930641512898560

[split shell]

Cant remove the mustache just like kj, after doing nala quest. Platform pc.

[chilly vigil]

Platform: Steam
Issue: Skin texture is abnormal. Looks like crazy sunburn or some swirly pattern.
Clothing Item Name: Its unrelated to the clothes as it showed regardless of the clothes I was wearing. Restarting fixed it, but entering the restraunt seemed to cause it again. However, entering Scrooges shop fixed it. Entering my home also caused this issue.

[potent wharf]

Same 😭 I really want to remove my stache now….

[dreamy badger]

Platform: Steam
Issue: Skin glitch ( same as previous reported)
It comes and goes honestly even when taking a picture. Not sure what triggers it but it happens randomly

[molten bramble]

platform: xbox issue: skin texture

[upbeat pagoda]

Platform pc: I've been having some weird glitches since putting on the shirt. Sometimes it goes away.

[radiant helm]

Also true on PS4

[ionic rune]

Platform: Steam, the motif bugs out in this area and covers the entire dress

[mossy token]

Platform: switch
Issue: put on a mustache for a Nala quest and now I can't take it off. Screen keeps getting frozen on the customize facial hair screen

[ionic badger]

Platform: Switch
Issue: I put on a mustache for a Nala quest and now I can't take it off. Screen keeps getting frozen on the customize facial hair screen as well

[mossy frigate]

platform: pc
issue: character skin randomly changes color sometimes when going in or out of an area

[finite cloud]

Platform: PC/Gamepass
Issue: I left my house and my character turned green from the neck down. It matched his fit, but still wasn't the look, and nothing but reloading seemed to fix it.
Screenshot/Video:

[quartz nebula]

Switch
Clipping
Thorny pants

[crystal ginkgo]

Platform: Switch
Issue:

Having an standard mustache, after the Simba Quest...
Cannot toggle further then the first beard! So no i have a mustache for couple months i think.🥺

[neat breach]

Xbox one; Custom outfit totally mangled along with skin issue

[balmy dawn]

is this a texture issue or is this story related?

[neon gale]

Had the same issue. Game acted up when docking so I restarted it and was able to remove the mustache afterwards

[true stone]

Platform: switch
Looks like a wetsuit. If only i could go swimming

[wooden prism]

Platform: PS4
Issue: after the Nala quest, the moustache is stuck and won't let toggle past the beard to take the mustache off. I've found reloading the game works for me , but it's a big issue for others aswell and not sure if reloading helps them for sure or if it's a sometimes fix

[spring inlet]

Platform: PC
Issue: Clipping in legs
Clothing Item Name: Statement pants
Screenshot/Video:

[open wraith]

Platform: Switch

Issue:

Just all of a sudden my character looks like a patchwork zombie grandma. Not sure when this happened exactly I just noticed it a minute ago

Clothing Item Name:
Not a particular item just the skin texute for my character

Screenshot/Video:

[clear moss]

Please get rid of my mustache 😭

[elfin turtle]

Platform: pc windows steam Issue: when removing night thorns animation partially plays but male player character only lifts 1 arm during animation while the other one remains by my side.

[primal berry]

Platform: XBOX
Issue: character model body
Clothing Item Name: n/a
Screenshot/Video:

[brave rain]

a bunch of my designs got ruined 😦

[abstract comet]

I'm having the same issue 😣

[worldly terrace]

Im having the same issue. Ill try to reload my game to see if it works

[small zinc]

Platform: Switch Unable to remove moustache after Nala's request, or scroll down in Facial Hair menu. Logoff does not help.

[ember furnace]

Platform: Xbox series X.
Issue: same as everyone else, stuck with the mustache. Cursor disappears past the beards. Is this an April Fool’s prank? 😂

[analog hinge]

Platform: computer/steam
Issue: skin/textures/colours
Clothing Item Name: various
Screenshot/Video: several

[young tendon]

Platform: PC
Issue: Texture Issue

[bold pasture]

Platform: Xbox One
Issue: Can't remove or change mustaches and/or medium beard. Have to back out to menu to reopen it.

[cold pumice]

Platform: PS5
Issue: Mustache from Nala's quest won't come off. The options in the wardrobe aren't accessible. Restarting game and/or console did nothing. Also tried beards, did nothing but add the beard, full helmets, but the mustache remains. 😅

[elfin turtle]

Platform: pc windows steam Issue: character animation when removing nightthorns is bugged. my character only ways one arm in the air while the left arm remains by his side.

[young prairie]

Do we have a fix for this yet?

[fallow kraken]

Platform: Switch
Issue: Character skin turn turns green or pink randomly when changing places on map or even clothing items. It's currently green.

[twilit cedar]

**Please post here if you're having Character Model or Clothing related issues.

Use the format below:**

Platform: Switch
Issue: Mustache on female won't come off. I had to put on "Whiskers" for a mission. I cannot even hover over the selection in the menu.
Clothing Item Name: Mustache
Screenshot/Video:`

[strange anchor]

Platform: Steam
Issue: character's skin on full body turned yellow after exiting furniture mode in the Sunlit Plateau

[fluid bridge]

Platform: PS5
Issue: please get this mustache off me

[glossy prairie]

I have something related to @strange anchor i've put on the new pants from Simba and after i talked to Woody, i became shiny dark blue, as i switched pants, i saw that it is on my full body.

[vague creek]

Platform: PC

Issue: Skin with the exception of the head spontaneously became a shiny mannequin white while I was working on a dress design in Magitool. I was just scrolling through the All tab when it happened.

Screenshot:

[broken plaza]

Mustache is impossible to remove on Switch.

[flint crystal]

Platform Xbox series X

Issue: After doing Nala’s level 2 friendship quest I am unable to remove the mustache I had to wear for the quest.

[keen flint]

Platform PC: When entering my house weird textures appearing on my characters body, changed clothes and still happened.

[lime ridge]

Platform: switch
Issue: unable to remove the mustache after nala quest. Selection gets stuck and you have go back to be able to move again

[umbral heron]

Switch: After the Nala quest requiring me to put on the Mustache, it won’t let me remove it. Restated my game and I was able to remove the Mustache!!

[short adder]

I can’t take my mustache off after doing the quest with Nala 🥲 platform is Xbox

[bitter locust]

Platform: Switch
Issue: I am also having the weird skin issue mentioned by many above. I’ve cycled through 3 different skin tattoos/neon skins by now. Seems to change every time I enter/exit my home.

[marsh radish]

Platform: Steam/PC
Issue: Character Model skin texture issue.
What: Randomly happened while questing / running around the Valley/changing outfit, skin texture has changed colors from white-red and patchy black

[weak moth]

Platform: Steam/PC
Issue: Character model skin texture
Triggered while using the crafting bench
Skin color changed to white/brown when I walked into Nala's house
After entering and exiting Chez Remy, went back to normal
Issue returned after placing furniture. Different color skin at different times, both matte and glossy

[wintry ledge]

same issue! I am on playstation, wont let me remove my mustache either, I checked back the following day to see if it fixes itself and still wont let me!

[kind ridge]

Platform Switch
issue: crashes everytime i customize an outfit

[jaunty wharf]

Platform: PC / Steam
Issue: Turning white from neck downwards. Not sure what triggered it though, whether changing or entering a different room.

[plush viper]

platform: PC Gamepass
issue: weird skin texture bug that randomly appeared after exiting remy's restaurant, scared the hell out of me i cant lie

[clear moss]

Finally able to remove mustache... yeah

[trail inlet]

Also finally got the mustache off this morning. I will say that reloading the game a few minutes before didn't help- I had to completely turn my switch off and on again before reloading to make that work.

[plush sigil]

Platform: Switch
Issue: character body changing colors

[humble sun]

Playform: Switch
Issue: After equipping the mustache for Nala's "Staking You Territory" quest, it is impossible to remove the mustache much like others in the channel. The cursor disappears and causes a massive freeze for several seconds. not a fan!

[waxen ruin]

Platform: Steam PC
Issue: When wearing Magic Tool custom shirt, skin textures on arms and neck turn strange on-and-off after a loading screen, using a Stall, or opening/closing the inventory. I've had this happen with long-sleeve custom items too where the sleeve texture goes wrong. The weird texture on the character model isn't always the same visually.

[inner widget]

For everyone who can't remove the mustache,
Here is the solution :

• take on an full beard
• then you are able to select the mustache to remove it.

It worked for me on PC

[thorny sage]

It didn't work when I was using controller. But when I used mouse, it worked. Thank you!

[vital fiber]

xbox, i had to equip a mustache for nala quest and now i cant take it off, when i go to the facial stuff it glitches and i cant get to the beard to take it off.

[final tangle]

Platform: PC
Issue: When sitting, the characters' hands go through the jacket while the jacket levitates above.
Clothing Item Name: Teal Dreamlore Ruana
Screenshot/Video:

[analog lance]

Platform: PS5
Issue: Put a moustache on for Nala’s quest and now can’t remove it. The only facial hair options I can access and change are the colours and the short beard. Trying to hover over/select other options freezes the page and I have to exit out and go back in to be able to access the colours/short beard again

[sinful wraith]

Platform: PC Steam
Issue: Same as reported above, character randomly started changing colors every time I left or entered a new building. Also occasionally getting black patches on skin.
Clothing Item Name: N/A, changing clothing doesn't impact this.
Screenshot/Video:

[ionic oxide]

PC/Steam. Cannot put on mustache for Nala quest.

[kindred mist]

Platform: Xbox X issue: Cannot remove mustache from character, it won’t let me scroll past beards

[tall cloak]

Platform: PC /Steam
Issue: theres weird stains on the armpit since the last update
Clothing Item Name: Floral Jumpsuits (all color variations)
Screenshot/Video: https://cdn.discordapp.com/attachments/199846062192721920/1082698101606850580/image.png

[fluid bridge]

Platform: PC /Steam
Issue: getting duplicates from clothing bags when i dont have every item (I am opening them the second i get them not waiting)
Clothing Item Name: Lush Green Earrings and Grey Claw Top so far
Screenshot/Video:

[livid jolt]

Ah same Im stuck with a moustache now!!😭

[lilac flower]

I wanted to say here, in case it helps anyone - I encountered one of the body color changes yesterday. My character's whole body turned white up to the neck. I was going to be quite peeved with it so I went to put on clothes to cover it all up. But when I went to change the socks, the body changed back to normal color.

[thin kiln]

Came out of Remy's and apparently now I'm green. Envy? Illness? You be the judge 🤣

[stuck canopy]

I am posting this for my friend who doesn't have discord but having a lot of issues.
Platform: PS5
Issue: Character keeps blacking out, and producing a lot of light constantly since the update.
https://cdn.discordapp.com/attachments/865656620361187387/1095110441602121758/20230410_181529.jpg

[spare ruin]

UPDATE: When I finished up and saved and exited the game, I was able to remove the stache once I logged back in. 🫶

Platform: PS5
Issue: Mustache will not remove
Clothing Item Name: Handle bar Mustache
Screenshot/Video:

[north sundial]

For everyone struggling with the mustache, I just restarted the game and was able to take it off (on switch)

[woeful iron]

Platform: Xbox Gamepass (PC)
Issue: I don’t even know what it would be called (the last photo it’s hard to see but the skin looks like marble sorry my computer doesn’t do screenshots T^T)

[robust gorge]

Issue: I can’t remove the beard in my character. 
Clothing Item Name: beard
Screenshot/Video:```

[acoustic moth]

Platform: Xbox
After doing Nala pounce quest, I'm unable to remove mustache. I'd really like to do that 😁

[noble pecan]

I'm having the same issue, can't take mustashe off, is there a way? (nm, I fixed it. The joycons on the switch wouldn't let me change it, but I used the touchscreen to select it and that removed it after the quest.)

[cold kraken]

Platform:PS5 Issue: My character model torso and hands are black but the rest of my model is ok so I don’t know if it’s a bug or not.

[boreal depot]

Platform: xbox series x
Issue: can't click on mustaches to take them off it just freezes and I have to back out
Clothing Item Name: it's all the mustaches
Screenshot/Video:

[tawdry panther]

Platform: PS4
Issue: skin tone randomly changes as I’m playing the game and interacting with objects
Clothing Item Name: n/a
Screenshot/Video:

[odd flint]

Platform: Gamepass (both PC and Xbox)
Issue: Black undergarments clipping through floral gowns when planting seeds.

Unsure if this is all long skirts or just the floral gowns? It happens for both yellow and white. Does not seem to be for all bending animations as I'm able to pick up flowers, etc. fine. Will update this post if I find more animations this happens with!
Video: https://medal.tv/games/disney-dreamlight-valley/clips/14UDS89lQ0QqAF/d1337TVAozwe?invite=cr-MSxVTHMsNzA5Nzk3Njgs

[brazen moss]

Has anyone ever seen the skin tone separation? It looks like my player is a Barbie with weird joint lines.

[odd flint]

I am also having this issue. Every single clothing bag I have gotten since the update as far as I can remember (with the exception of those in realms etc, which i believe has set loot?) has contained an item I've recently purchased within the last day or two. I also feel like I am getting pouches in general much more infrequently, nearly always getting coins. It's incredibly disappointing to finally get a clothing pouch, only to have it then be absolutely worthless.
(Platform: Xbox Gamepass, PC Gamepass)

[cerulean shale]

**Platform: PC/Steam
Issue: Body Turns White **
https://prnt.sc/S4E23nnHENsA
i THINK it happened when i was wearing the horrid coat mother gothel made so i could talk to scar, as well as the moccasin shoes without socks.
i then put on a custom sweatshirt to replace the coat, and noticed a white line above the neck.
further investigation showed neck, arms, feet were all stark white.
FIX: after putting on socks, the issue went away.

[simple snow]

Platform: Switch Issue: can’t put on Ranger Donald

[jade sentinel]

Having same issue on Xbox

[mighty prawn]

Having this same issue on the switch and one of my customized outfits is changed because some of the motifs and triangle shapes are not showing on the dress but are shown on the side bar under my layers.

[mental monolith]

3

[warped crow]

Platform: Switch
Issue: One of the Mirabel level 10 items under collection it is showing up for both Monster’s Inc. and Encanto.
Clothing Item Name: Teal Dreamlore Ruana
Screenshot/Video:```

[warm niche]

Platform: PC
Issue: The running animation is so glitchy it takes me forever to get anywhere. my characters run is choppy, its just getting very annoying to play

[viral swift]

Platform: Xbox S/X
Issue: can’t remove or change mustache after completing Nala’s quest
Clothing item name: Facial Hair menu

[near fjord]

Platform: Xbox
Issue: weird skin texture on legs, showing no matter what clothes I wear

[mint sonnet]

Platform: Switch
Issue: after feeding ravens skin texture changed to vitiligo texture even though the skin selected is non-vitiligo. Feeding a second raven changed the texture slightly but removed the vitiligo markings. Only changes the body. Changing skin and clothing does not correct the issue. You can see the "seam" between neck and face.

[vestal mulch]

Platform: ps5
Issue:Moustache still stuck on my face after the Nala quest
What: I have tried all the workarounds to remove the moustache after putting it on for Nalas quest. None of them have worked. Including restarting game, adding a beard, changing other character items, change character inside house/outside house etc. sometimes the moustache area is not even accessible in the facial hair menu

[summer bloom]

Same but for Xbox

[fluid bridge]

Platform: PC/Steam
Clothing: Checkered Statement Pants, Navy Blue Bootcut Jeans, and others
Issue: legs clipping through several jeans and pants

[candid folio]

Platform: Switch
Issue: Caught this last night. It glitches this on to my skin in black and white for about 10 minutes and then the game crashed. Haven’t had the issue since

[vestal mulch]

This has been fixed for me

[torn zodiac]

Platform: PC
Issue: It made my skin texture the texture of this wallpaper thats for sale

[keen scarab]

Platform: PC
Issue: Creates visual tearing of the pant texture when specific boots are worn together with specific types of pants.
Clothing: Numerous types of pants, specifically the kind that would be tucked into the boots. (Skinny jeans/pants, thorny pants, camo pants, black sweats are a couple I tested and saw the issue appear) when paired with the "pale brown lace-up boots".

There may be more, but this is just what I have available to test. I also tested other boots and this is the one that causes the issue. (Example: brown combat boots are a similar style/height boot, but do not cause the same issues)

[weak forge]

Platform: PS5
Issue: can’t remove mustache
Clothing Item Name: handlebar mustache
Screenshot/Video:```

[covert herald]

Platform: PC/Steam
Issue: Very bad clipping on male models no matter what top is worn with it.
Clothing Item Name: Black and Gray Flannel Jacket, Green Flannel Jacket.
Screenshot/Video:

[languid sand]

Platform: Xbox on PC
Issue: My character's skin has developed some white tattoo like skin and also a shiny plastic skin after being in wardrobe mode.

[livid jolt]

Platform: Xbox One
Issue: I opened a blue pouch and received some White Mickey Ears, however they are nowhere to be seen in my inventory.

[slate belfry]

Platform: PC (Steam)
Issue: My character sometimes loads in with some sort of body skin texture that I think might be based on something in the environment, but I'm not sure? It reverts to normal when I change rooms/modes and the character model is reloaded

[wanton goblet]

Platform: PC (Steam)
Issue: A few different pants are clipping with the Pale Brown Lace-Up Boots
List of a few pants that clip:
• Blue Skinny Jeans
• Navy Blue Bootcut Jeans
• Blue Bootcut Jeans
• Red Skinny Jeans
• Thorny Pants
• Red Cummerbund Pants
• Black Sweats
• Black Slacks
• Red Sweats
• Blue Slacks
• Brown Slacks
• Dark Green Pixel Camo Pants

[runic tangle]

platform: pc
issue: like some others, i get a weird out of place texture sometimes when loading up clothing items. leaving and coming back usually fixes it, and i haven't been able to link it to just one single piece of clothing yet so i figured i'd report it

[frozen shoal]

Switch Unable to get the mustache off after completing the quest for nala.

[spark vale]

Platform: PC
Issue: Can’t remove Kristoff’s beanie called “hat hair” you receive from leveling him to level 5. If you change hats or to Mickey ears, your character is bald.

[dusky portal]

Wearing the Snow Jumpsuit on a curvy body, character's butt is clipping though the blazer.

[cloud root]

Platform: PS4
Issue: So a lot of shirts cause male legs to become distorted and it really messes with me, please fix this!

[hollow valve]

I get some pretty cool skins randomly. I have noticed it is when leaving certain buildings in the valley. I noticed 2 times leaving my house and once leaving Remys (I think). My skin tone goes back to normal when I re enter a building and stays normal when exiting, until the next time. Sometimes during the night I will have daytime skin tones but it happens so often now I forgot to photo.

[tidal comet]

Platform Steam:
Same issue here, went into a room in my house looked like a mannequin, came out and was okay, then went and did a round of mining, dropped of inside what I needed and came back out like OP.

[hoary cairn]

Platform: PC
Issue: weird texture on legs: one leg is darker and the other leg has a shadow of what seems like multiple pieces of clothing
Clothing Item Name: currently wearing black highwaisted shorts, but shadows of crew socks and thorn pants (not wearing either)
Screenshot/Video:

[verbal delta]

hmm, just started happening to me as well. no idea what triggered it! resets when entering buildings as well

[stiff charm]

Hello, I am trying to switch top clothes and nothing seems to be working when I changed.

[humble owl]

Similar or same issue as right above me.
Platform: Switch
Issue: I am not able to change shirts. It changes if I put on a dress. But I am not able to wear a different shirt.

[viral kelp]

Platform: pc
Issue: the names are reverse of the colors. My "gold and blue jeweled frames" are actually purple and my "gold and purple jeweled frames" are actually blue
Clothing item name: "gold and blue jeweled frames," "gold and purple jeweled frames"

[stiff charm]

I am not to wear a short or something like that.

[loud rune]

Platform: PC
Issue: Strange textures/shadows appearing all over the characters body randomly. It was fine for about 5-10 minutes until the textures started showing up. i changed my entire outfit but it only reset after putting on socks.
Clothing Items Worn: Blue Round Wireframe Glasses, Gold Triple Stud Earrings, Pink Woven Camisole (i changed into Orange "Heart of Te Fiti" Camisole), Green Rolled-Cuff Jean Shorts (i changed into Blue High-Waisted Jean Shorts), and Bare Feet (i changed into Red Performance Sneakers and then White Crew Socks which reset the glitch)
Screenshots:

[proud sapphire]

Platform: Xbox
Issue: The past few times I have fast traveled, I seem to appear with some new sort of body suit type of things? I cannot remove it nor does it seem to be attached to any of the clothing. I have closed the app and reopend and it often disappears. But it is rather strange.

[quiet salmon]

Platform: PC
Issue: Costume or Full Body outfits will occasionally glitch like this while going about the valley, occasionally changing of pattern depending where I stand/angle my camera. Goes away on its own too, just happens on random.
Clothing Item Name: So far I've experienced it with Purple Floral Jumpsuit and Pink and Purple Long Sleeved Gown.
Screenshot/Video:

[cerulean shale]

Platform: PC
Issue: Clothing Item: Purple Good-To-Be-Bad Shirt
this item has a few problems :/

1: when worn without a jacket, it shows cuts in the arm. https://prnt.sc/yxmH_lPTqxj9
(i reported this before: #1075628423436836896 message )

2: when worn with a jacket (Shank's Squad Jacket), it overlaps outside in the front: https://prnt.sc/nQHNiVPd91fW
and actually sticks out beyond the front of the jacket: https://prnt.sc/Uj68ams-tlNM
(as i turn sideways, i can see the white refrigerator, and the other side of the lapels and backpack strap in the gap between the shirt and jacket.)

it might be the wrong sized shirt applied to my character? the chest and shoulders look like they belong to a larger male figure.

[wide terrace]

I am having this same issue. Wearing socks then taking them off fixed the skin texture. Platform is PC

[loud rune]

Yeah, same here the socks fixes it lol

[pure python]

Platform: PC
Issue: Player character body becomes "possessed" (has multiple images overlaying it suddenly)
Clothing Item Name: N/A, tested to see if it was my touch of magic top (wasn't, issue persisted after I changed clothes multiple times)