#(Archived) Update 4 - Critters & Companion Issues
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Platform: Nintendo Switch
Issue: can't feed critters
Critters: rabbits and foxes
Rabbits and foxes will start to go through the 'tag' routine only to stop in the middle of it and walk off or we just keep going and going with no 'approach' option popping up. Eventually leading to the just stopping, turning around and walking off.
Switch
Can't feed critters
Squirrel
EDIT: Fixed after restart
I’ve been having the same issue for a while
Platform: Xbox on PC
Edit
Okay so I guess NONE of the critters make noises anymore, which is sad 😦
Platform - switch
Issue - critters not updating in collection
All critters
None of the new critters I have fed are showing up as collected in the collection tab
Platform: XBOX
Issue: Critters not being added to collection and recognized as completed duties.
None of my new critters since the update are registering in my collection. Furthermore also not being shown complete in my duties/tasks.
Platform: All
Issue: Choco Crocodile no longer has its sprinkle effect following it.
Please bring it back. I really love my sprinkly chocolate critter. ❤️
Platform: Nintendo Switch
Issue: chocolate crocodile is opened in mailbox but I’m unable to select as a companion
Critter or Companion Name: chocolate crocodile
Screenshot/Video:
Image
Image
Platform: Xbox on PC
Issue: My companion is frozen. I am going to assume it is ever since I welcomed Simba into the valley because that is where I found him. He can teleport still, and responds to being pet but he won't follow me around. He just stands in one spot.
Platform: Switch
Issue : feeding new critters but not registering in collection ( black and white foxes)😢
Xbox One
Spent 7 to 8 am on Saturday in Frosted Heights. Fed 2 other foxes. No red fox ever appeared.
Platform: PC - Steam
Issue: Did not receive level 2 & 3 friendship level up rewards
Critter or Companion Name: Nala
Screenshot/Video:
Platform: Switch. Issue: almost all critters do not save as collected, regardless of how many times a feed them. Hearts show, I get a gift, but very few show up as collected either immediately or in my log
PC Steam: Have to force quit the game because the dialogue boxes got stuck.
Platform: All
Issue: Choco Crocodile no longer has the sprinkle trail.
Critter or Companion Name: Choco Crocodile
Screenshot/Video:
Platform: switch. Issue: new critters not showing up in my collection after being fed favorite food.
Switch
When awarded the Blue Bunny, he froze on my screen and had to restart to fix issue
Platform: PC (Steam)
Issue: The "Choco Crocodile" no longer has the sparkles when it runs/walk like it did before.
Critter or Companion Name: Choco Crocodile
Screenshot/Video:
Also have the problem of no sprinkle trail on the Choco croc. Playing on switch.
Platform: PS5
Issue: Critter collection not updating after feeding the respective critter.
Critter or Companion Name: All
Taking photos with critters not an option showing on Switch platform 😞
Platform: Switch
Issue: Unclaimed critters not able to be claimed, despite feeding loved foods previously
Critter or Companion Name: Any? I specifically am missing Golden/Orchid Sunbirds, Golden/Pink/White Crocs, Calico Rabbit, Blue/Brown Ravens, Black Sea Turtle, Blue/Red Foxes, Blue Raccoon
Platform: PC (Steam)
Issue: The "Classic Sea Turtle" was sliding around while hiding in its shell.
Critter or Companion Name: Classic Sea Turtle
Platform: Nintendo Switch
Issue: can't feed critters
Critters: rabbits & foxes
This has been an issue for about a month. I can’t feed rabbits or foxes.
Platform: PS5
Issue: cannot claim critters after feeding them their favorite foods
Critter or companion name: all critters
Platform: MacOS
Issue: Critters not showing up as collected
Critter or Companion Name: All
Platform: Steam
Issue: Red Fox not appearing at scheduled time
Critter or Companion Name: Red Fox
The red fox was not in my valley at 2am this morning (Saturday) nor was he there at 6:30am when I checked again. The other two foxes were both present.
Platform - PC
Issue - The critters I feed are not updating in my companion collection.
Problem is with ALL critters.
Platform: PC via Steam, Switch
Issue: The choco crocodile used to sparkle when you pet it or interacted with it. Since update 4 it doesn’t have that animation anymore.
Critter Name: Choco Crocodile
Platform: Xbox on PC
Issue: Baby crocodiles not appearing 😦
Yesterday there was only one and today there isn't either. I have looked everywhere and no they aren't stuck anywhere. I'm losing my mind trying to find them.
Edit
This seems to be a daily issue, just in the Glade of Trust.
Platform: Xbox- Console: Xbox One
Issue: I’m looking to finish collecting all critters I don’t have. I fed a black raccoon it’s favorite food & it tracked as obtained. When I proceeded to feed a white raccoon it did not track as obtained. And I know I don’t have it as collected. Seems to still be an issue since launch… However I could be mistaken that it is still set to tracking only one unobtained critter a day
Platform: playstation
Issue: Sunbirds disappear when feeding animation is executed, reappear after the animation ends
Platform: Xbox on PC
Issue: Just kidding now one of the raccoons are missing 
Platform: Nintendo Switch
Issue: It's been months and I'm still unable to unlock Two of the critters even though I have fed them probably about a dozen times at this point. And every single time I am feeding them their favorite item. They're the last ones I need to get to complete the critter collection and I can't unlock them.
Critter or Companion Name: brown raven, red fox
Me too!
Switch
Some critters are able to phase into the walls and landscaping, like this blue fox in frosted heights. I have also seen the baby crocs inside of rocks in the glade.
Platform: Mac Issue: Founder item the Choco Croc Companion has lost it's magical sparkle trail since the new shadow critters have been added to Premium shop and/or the recent update
Platform: Switch
Issue: Critters Not being updated in collections no matter how many times they are fed (only feeding once per 24 hrs) Issue is with all critters.
Platform:Switch
Issue: Rabbits, crocodiles, foxes not running away when trying to feed, stuck to one spot.
Platform: PC
Issue: Only one crocodile appearing
Xbox
Critter isn’t being rewarded after feeding
Brown Raven (possibly all)
Platform: Xbox
Critters not spawning after getting the Feed the animals portion of The Great Gathering questline
same. Been trying for months to get the brown raven and red fox and perpetually can't
Platform: PC (But it's likely not a PC specific issue)
Companion: White Raven, but likely all Ravens
The bird will be in the ground after you leave camera mode when you took a companion picture with it, here's a video of me reproducing the issue
Collected critters not being marked. 4 separate critters are not marked that I have collected.
Platform: Xbox
Issue: Critters have not been accumulating in Companions tab despite feeding them several times. Not sure when it started, but I've acquired Red/Gray/Black/Classic/Scary/Magical Squirrels, White and Classic Sea Turtles, Festive Fox, Gentle Rabbit, and Pua... Have not received anything else.
Platform : Nintendo switch
Issue : not being able to feed the raccoons for Mirabells quest. I'm able to catch it but no matter how many times I try it never let's me feed it. And my energy is on yellow. Please help!
Platform: PC
Issue: Critter not being added to collection. Fourth Saturday in a row I've fed him his supposed favorite food (white sturgeon) but no collection yet.
Critter or Companion Name: Red Fox
Platform: Nintendo Switch
Issue: Red Fox does not spawn
Critter: Red Fox
I will start my game up at 6:30 am on most Saturdays and run straigh for the frosted heights to look for this elucid Red Fox that spawns on Saturday mornings between 2am - 8am and NEVER find it! I have cleared all ice spikes, my switch is at proper date and time but this one fox will not spawn for me. Just this morning I have the black and also white fox running around no problem but the Red one was not there at all. I went into the cave and even left the biome and came back. I'm at my wits end over this Red fox situation!
Platform: switch
Issue: feeding new critters and it’s not registering them in my catalog
Critter name: multiple different critters
Platform: PC, Steam
issue: Kristoff is holding a fishing rod inside Remi's Restaurant. UPDATE: when I interacted with him it went away
Companion name: Kristoff