Archived Update 3 - Character Model & Clothing

[rose moat]

**Please post here if you're having Character Model or Clothing related issues.

Use the format below:**

Issue:
Clothing Item Name:
Screenshot/Video:```

[rugged sentinel]

Platform: PC
Issue: Weird neck texture when wearing the new Platinum Techwear Jacket.

[dawn jetty]

Clothing glitch?

[sleek cove]

Platform: PC (Steam)
Issue: Half of a high neck top appears under the 'Pink Off-the-Shoulder Shell Crop Top'.

[prisma blaze]

Only allowed to wear the black turtleneck no matter shirt I pick

[glass niche]

Issue: clothing texture issue on female body 
Clothing item name: festive holiday vest
Screenshot/Video:```

[velvet mist]

Platform: PC
Issue: Clothing texture issue on female body
Clothing item name: "Live the Music" t-shirt, Pixar Fest t-shirt, Blue silk shirt, Purple silk shirt, Festive holiday vest, Purple and gray silk shirt, Blue rose embroidered shirt, Golden rose embroidered shirt, Brown rose embroidered shirt

[daring zenith]

Platform: PC
Issue: Purple Good to Be Bad T-shirt vs Male 'skinny' model: the top of the arm is bigger than the rest of the arm, leaving a gap.
https://prnt.sc/Yg-cSEUhYjFC
it only occurs with this shirt style (not similar the pink camisole) and ONLY with the male shape/size shown. all other models and sizes are fine.
https://prnt.sc/XAOp0Jk4qsZU

[viscid iris]

Platform: switch
Issue: same texture issue others are reporting

[spiral glacier]

Platform: Switch & PS5 issue: a few of the dresses bump out at the hip

[wooden shuttle]

Hi. I can't change Minnie to her Platinum outfit after collecting it on Starpath.

[true acorn]

Platform: Switch
Issue: skin glitch
CIN: Platinum tech jacket

[normal thunder]

my head still has a different colour than my body. looks like someone put the wrong head on the body of a doll.

[static gyro]

there's a really gross-looking visual bug when i put the poncho from mirabel on my character.... rlly sad too bc i love the outfit u get from her
platform: steam deck

[wraith osprey]

Platform: PC
Issue: Weird texture on neck and arms; same as others are reporting
Clothing Item Name: Elegant Gray Vest with Tie Clip
Screenshot/Video:

[old jackal]

Platform: Xbox series X
Issue: When changing a character’s clothes in the character menu they normally appear again at the Plaza Well wearing their new clothes. Minnie didn’t do this when I changed her into her new Star Path dress. She was in her house at the time so not sure if that was the issue. I went in and she had actually changed.

[vagrant burrow]

Platform: pc/steam
Issue: weird textures
Clothing Item Name: "Live the Music" T-Shirt
Screenshot/Video:

I've tried removing or switching out each item to make sure it's this one. Doesn't happen with anything else I've tried so far, but I haven't tried on every item in my inventory either

[stone tree]

Came here to talk about my new neck tattoos but I guess everyone is getting them lol

[south bough]

can’t wear a backpack with the platinum coat because the straps get cut off. Also neck looks weird.

[solemn ginkgo]

Platform : switch
Issue: Minnie won’t wear the silver outfit obtained by the star path, I keep selecting it and it says she is wearing it… but she’s not

[hidden saffron]

Platform: Steam
Issue: Colors don't match for facial hair. I've selected a shade of brown, but at full opacity it looks like purple. It's not the only color that doesn't match.

[shell dawn]

Platform: PC - XBOX app
Issue: The right lip color changes but when you get out of the mouth configuration and go back in, it's always the same pale blue/lavender color on the right, even though it's not the color on the lip I selected.
Also every blue shade turns out purple.
Clothing Item Name: Lip color
Screenshot/Video: Added a video

[blissful garnet]

Platform: Xbox
Issue: weird texture under clothing when Classic Purple Vest is selected

[barren jetty]

Platform: Steam
Issue: Weird texture on neck with new coat from star path.
Clothing Item Name: Platinum Techwear Jacket

[visual scroll]

Platform: Switch
Issue: Minnie doesn't stay in the platinum outfit. I had her in it yesterday, saw her pop out of the well and she was walking around in it. Today she's back in polka dots.

[stone ridge]

Platform: Switch
Issue: mickey's new platinum costume doesn't trigger cutscene and just changes him back into his default skin when I select it.

[tepid grotto]

Platform: PC/Steam
Issue: Poncho received from Mirabel was placed in the Monsters, Inc. category instead of Encanto.
Clothing Item Name: Teal Dreamlore Poncho

[mighty parcel]

Platform:switch
Issue: Eric wont walk with me
https://clips.twitch.tv/ExpensiveBlushingSaladKlappa-6bL_sYxAMInljWN3

[sly brook]

Platform: Switch
Issue: Weird shadow glitches while wearing Mirabel's reward glasses. This also happens with the other round glasses that are the same shape

[glossy smelt]

Platform: pc
Issue: invisible body and clothing when view is pointed upwards on most dresses

[left tide]

Platform: PC Gamepass
Issue: Incorrect Item Model. Two items have the same model, and neither item is correct - the vest is black in game.
Clothing Item Name: Elegant Purple Vest with Tie Clip / Classic Purple Vest
Screenshot/Video:

[cyan hemlock]

Platform: PC
Issue: Thigh high socks give the male presenting characters a turtleneck
Clothing Item Name: Thigh-High Socks (all colors)

[rocky grail]

Platform: Xbox on PC
Issue: Mirabel Level 10 Clothing item categorized as Monsters Inc - not sure if this was intentional or not?
Item: Teal Dreamlore Poncho

[hexed geode]

Platform: Steam/PC
Issue: Customizing some clothing and it's stopped saving them, and now refuses to close
Clothing Item: Was just putting patterns on t-shirts, it was after the grey one that it started

[mighty parcel]

Platform: PC
Issue: Weird lines appearing on character whilst changing appearance

[mighty parcel]

Platform: PC
Issue: Items with different names, but are identical.
Clothing Item Names: Elegant Gray Vest with Tie Clip, Classic Gray Vest, Elegant Purple Vest with Tie Clip, Classic Purple Vest

[torn idol]

Hi. When I select an item sometimes a per item is selected, and if I try another item it won’t change. It’s stays on the clothing item that was selected in error. The only way to change that clothing item and start over is if I go to a dress option or a costume option. I noticed it happens more commonly with custom pieces but not strictly with them.

[spark shard]

Platform: PC (Steam)
Issue: Massive glitching/clipping issues on shopping display
Clothing Item Name: Cream Evening Gloves

[wanton imp]

Platform: Steam
Issue: character's basic shorts show through dress while planting crops

[dusky trout]

Platform: PC
Issue: slacks glitch through vest
Clothing item name: Classic black Vest and Tan/White Sunny Slacks (tested both)

no other pair of pants seem to do this

[dusky trout]

Platform: PC
Issue: Neck and arm texture glitch
Clothing: Classic Black Vest used together with any socks (i saw many people report similar bugs! test if its the socks!)

[bronze stream]

Platform: PC, windows 11
Issue: jumpsuit clips when standing still and when moving
Clothing Item Name: Snow Jumpsuit

[long temple]

Platform: XBox
Issue: Character acts like wearing a skirt/dress when sitting while wearing Techwear Jacket
Clothing Item Name: Platinum Techwear Jacket

[lost sundial]

Platform: Switch
Issue: The character's neck is affected when wearing both the Platinum Techwear Jacket, and socks (crew socks or thigh highs) at the same time.
Clothing Item name: Platinum Techwear Jacket

[river jacinth]

Platform: PC
Issue: Player hair gets stuck at weird angles (toggle map resets)
Clothing Item Name: once upon a ball gown

[ornate vigil]

Platform: Xbox
Issue: can’t put on a bracelet with the new Wreck-It Ralph Jean Jacket even though it’s sleeveless.
Clothing Item Name: Wreck-It Jean Jacket & T-Shirt from Villainous Vibe pack

[muted fog]

Nintendo switch
The Encanto Teal Dreamlore Poncho is listed in my collection in the monsters inc section.

[sand phoenix]

Platform: PC
Issue: weird neck textures, only happens on that one specific jacket
Clothing Item Name: Platinum Techwear Jacket
Screenshot/Video:

[vocal sun]

Platform: PC
Issue: Two Items Exactly the same
Clothing Item Name: Festive Holiday Vest is identical to Elegant Red Vest with Tie Clip
Screenshot/Video:

[glass kraken]

THIS I have the same issue it looks horrible and it happens on all body types - I'm on PC-Steam

[safe siren]

Platform: Switch
Issue: The melting platinum mine ears say they are melting platinum Mikey ears. Not a huge issue but I’d hate for it to be an issue when I get the melting platinum Mickey ears as well
Clothing Item Name: Melting Platinum Minnie Ears

[rugged stirrup]

Since the patch my male character now sits like a girl with this weird animation before sitting. Maybe it’s to smooth a dress or something? I’m not sure but this is really upsetting for me, a trans male, to be sitting ultra femininely all of a sudden. First pic is from a couple days ago (before the patch), second is from this morning (after the patch).

[stone tree]

I think it’s the clothing doing it 😂

[proud sonnet]

Platform: PlayStation 4
Issue: eyebrows disappear when putting lip colour on. Brows reappear when lipstick is taken off.
Clothing item: n/a. It’s lipstick.

[rugged stirrup]

You’re right! It’s specifically the hoodie that makes you sit femininely. Thank you so much!!!

I’m updating my issue:
The new star path centennial hoodie makes male characters sit in an ultra feminine way. Please fix this so everyone who wants to can wear it without experiencing gender dysphoria -_-

[lime pecan]

Platform: Switch
Issue: Character is starting to run really fast and it started to happen after achieving level 35....

[strange mirage]

Platform:playstation 5
issue:only able to select short beard. Trying to go down or to the right makes the highlight disappear

[balmy hinge]

Platform: Nintendo Switch
Issue: Dream Clothes won't go on Mickey no matter where he is.
Clothing Item Name: Mickey's Platinum Outfit, Merry Mickey's Holiday Outfit

[rugged stirrup]

This issue also exists on Nintendo Switch :/

[slim canopy]

Platform: Steam on PC
Issue: Mirabel Level 10 Friendship quest item is showing up under the heading of "Monsters, Inc."
Item: Teal Dreamlore Poncho

[lime pecan]

Platform: Switch
Issue: I am not able to access the level 10 quest for Wall-E.

[urban zodiac]

Platform: PC
Issue: The motifs don’t work. They show up, when looking at the item in my wardrobe but when my character puts them on. This is true for every t-Shirt item with a motif on it. (So once that already exist in-game). I have a similar issue when trying to customise my own clothes. There the motifs only show when I make them into a pattern, however, if not in a pattern they appear when looking at the clothes in my wardrobe. Same issue as before, though, they don’t show up when my character is wearing the item.

[desert umbra]

Platform: Switch
Issue: black lines on neck
Clothing Item Name: Live the Music t-shirt
Screenshot/Video:

[granite peak]

Platform: PC/Steam
Issue: There is an empty space between the hair piece and the hair/wig. This is a minor issue I know...
Clothing Item Name: Mickey Ears Headband and a short haircut (I don't know the name).

[grave moss]

Platform: switch and xbox
Issue: I bought the ice wings but it doesn't display it and when I look in the shop I have to buy it again only then it says you already have jet
Clothing Item Name: ice wings
Screenshot/Video:

[tawdry geode]

Platform: PC
Issue: Gap between head and body while in outfit
Clothing Item Name: Blue Formal Suit
Screenshot/Video:

[umbral canyon]

Festive holiday vest and elegant red vest w/tie clip are exactly the same. I know the other vests of the same color do have the small difference of the tie clip. But the red festive & elegant are identical

[plucky minnow]

Platform: Switch
Issue: weird shading
Clothing: green floral jumpsuit
Why does it have pit stains 😭😭

[fickle jolt]

Xbox/PC: The level 10 Encanto gift appears under Monsters Inc.

[copper lantern]

Platform: PS5
Issue: When customizing the player character's facial hair, I cannot move down to the options below the "Beard" section. Nothing happens when pressing d-pad buttons so I have to leave the facial hair section and re-enter. However, the issue persists when re-entering.

[fossil depot]

Platform: PC (though I imagine it’s across the board)
Issue: Plaid Shirt shoulders
Ever since update 3 these plaid shirts that I always wore before the update have weird shoulders that glitch through the backpack and stick up (only happens on some body shapes, I use the third masculine body shape and they still stick up without the backpacks on) they were fine before the update idk what happened 😭

[spiral glacier]

I know! It's so annoying.

[glad meteor]

Platform: PC
Issue: Weird lines appearing on body that shouldn’t
Clothing Item Name: crew socks, thigh high socks, over the knee socks
Screenshot/Video:

[forest jolt]

Platform: Switch
Issue: Small characters are very difficult to see - I have poor eyesight, is there an accessibility option to increase the tiny character’s size?
Model Names: Remy, Woody, Buzz

[glossy merlin]

Platform: windows
Issue: I received a clothing item that I already owned from a clothing bag.
Item name: Blue-green cropped cardigan

[orchid cargo]

platform: nintendo switch
issue: didn’t receive friendship reward when finishing level 10 quest with minnie a couple of days ago
clothing item name: minnie’s red polka dot dress (?)
screenshot: unfortunately i don’t have one, i didn’t realize this until earlier this evening when i went to change my outfit

[safe vine]

platform: PC
issue: when equipping Blue Formal Suit (beauty and the beast) my character's neck is disturbingly cut in the middle where a choker used to be and I can't get rid of that bug even after restarting the game or changing clothes back and forth.

[earnest musk]

Platform: PC
Issue: all socks have a "seam" that starts where the crew socks end

[ionic sorrel]

Platform: Switch
Issue: Apologies if this isn't the right place, or if this has been mentioned before, but the Mirabel level 10 reward poncho is listed under the Monsters Inc collection rather than the Encanto collection.

[drifting lodge]

Platform: PC (Steam)
Issue: Donald Duck Mask is incorrectly listed under Hats, when it should be listed under Masks in the Wardrobe.

[shell dove]

Not really an issue, just a question...Why can Elsa wear pants under her dress but we can't wear pants under our dresses?

[tender pier]

Platform: Nintendo Switch
Issue: I can't change the beard at all. It won't let me select anything.

[slim canopy]

Platform: PC on Steam
Issue: It seems to be very windy in my Valley, but just for my hair.

[boreal roost]

Platform: PC
Issue: texture glitch when wearing the top shown in the screenshot, ONLY IF I'm also wearing socks
Clothing Item Name: Classic Red Vest + Crew Socks/Thigh-high Socks
Screenshot/Video:

[grand moth]

My pony tail is sticking out at an odd angle when standing still.

[shell dove]

Platform: PC (Gamepass)
Issue: Texture glitches on several clothing items, but ONLY when wearing socks.
Clothing Item Names: "Live the Music" T-Shirt
Pixar Fest 2022 T-Shirt
Blue Silk Shirt
Purple Silk Shirt
Purple and Gray Silk Shirt
Teal Dreamlore Poncho
Platinum Techwear Jacket

Texture on Neck AND arms
Festive Holiday Shirt
Elegant Red Vest With Tie Clip
Classic Red Vest
Classic Black Vest
Elegant Gray Vest with Tie Clip
Classic Purple Vest
Elegant Purple Vest with Tie Clip
Elegant Black Vest with Tie Clip
Classic Gray Vest
Screenshot/Video:

[shell dove]

Platform: PC (Gamepass)
Issue: Pixelated Neckline; Doesn't matter what other items are worn (appears with and without socks, skirts, coats, or accessories/headgear).
Clothing Item Names: Brown Rose-Embroidered Shirt
Golden Rose-Embroidered Shirt
Blue Rose-Embroidered Shirt
Screenshot/Video:

[lilac smelt]

Platform: PC (steam)
Issue: glitchy gloves?
Clothing Item name: Black Evening Gloves

[fathom fractal]

PC through Game Pass

Just adding my voice to the odd neck pixelation. Just noticed it today when changing my outfit.

[storm hound]

Platform- PC (steam) but I have had this on switch too
Issue: Wanted to share this same glitch since i've seen others have it with many different clothing items. Some clothing options give you these weird black lines on your neck and arms. This happened to me with the Elegant Red Vest with Tie clip and now with Mirabels poncho.

Clothing Item Name:
Elegant Red Vest with Tie Clip
Teal Dreamlore Poncho

[ripe cradle]

Platform: PC (Steam)
Issue: The item has a buggy preview but in game it looks correct on the display stand in Scrooges store and on the player.
Clothing Item Name: Pink and Blue "Frosty Finery" Evening Gloves

[grand moth]

My hair is sticking out at the wrong angle when idle/still.

[pulsar slate]

Platform: PC (Steam)
Issue: Weird black lines on my neck while having socks on
Clothing Item Name: "Live the Music" T-Shirt
Screenshot/Video:

[grand moth]

My hair is getting worse Q.Q

[grim knoll]

Same issue, but on Xbox PC Game Pass.

[earnest musk]

Perhaps your character is slowly transforming into a super saiyan 😮

[grand moth]

This is getting a little irritating. Today my hair is sticking straight out to the right. 😩

[elder plover]

Platform: Nintendo Switch
Issue: Unable to select any facial hair other than Short Beard. The selection just stops if I move off the short beard and won't allow me to re-select it unless I back out of the menu.

[twin breach]

Platform: PS4. When planting while wearing the premium shop tropical skirt, the female avatar’s knee pokes through during the bending down motion.

[golden ivy]

Platform: pc steam
Issue: Mirabel lvl 10 quest reward Poncho showing under Monsters Inc collection
Clothing Item Name: Teal Dreamlore Poncho
Screenshot/Video: