**Please post here if you're having performance issues with Xbox. Crashes occurring should be posted in Update # - XBOX & Gamepass Crashes.
Use the format below:**
Issue:
Screenshot/Video: ```#[Archived] Update 3 - Xbox Performance Issues
soft island
novel knoll
Update 3 - Xbox Performance Issues
tulip badge
Xbox series x
Not an "issue" persay but I couldn't find another place to post this
This is the second update since 60fps got removed that we haven't seen it properly implemented back in. We can 'trick' the game into 60fps by going to sound settings and hitting default and then it works temporarily. Is there a reason why a fix hasn't been patched in yet after it got removed?
normal finch
Game is still at 30Fps for Series X, glad im on my PS5 enjoying at 60fps.
graceful spade
Xbox one x
Super laggy walking around the valley. No lag indoors tho.
glacial portal
Is it me or we have a graphic downgrade?? Foliage missing here ?.. 🤔
spark cliff
Xbox one
The whole game is really laggy. It’s hard even to navigate around the valley to complete missions
tulip badge
Game is still at 30Fps for Series X, glad im on my PS5 enjoying at 60fps.
I was actually curious if it runs at 60fps on PS5. It's on sale right now and I am debating getting it. After being teased with 60fps on Xbox x|s last year, its hard to go back to 300
inner swallow
Xbox one
Lagging when walking around
normal finch
It plays at 60fps and it also looks way better on PlayStation 5. On Series X you basically get Xbox One Version, i made a side to side comparison.
floral galleon
On Xbox one S I have noticed a significant frame rate drop since the update. But it's only outdoors in the valley and it's likely due to the blizzard in Frosted Heights.
tulip badge
Wait they remove messages about 60fps on Xbox??
rigid nacelle
Please note these forum threads are not for discussions. Please only post your issue in the format provided. Thank you
hardy flax
So the blizzard is causing. MASSIVE rubber banding and choppiness until the quest is done!
tepid hawk
Very laggy, even when just walking around. Also, I can no longer feed critters - I can approach the animals, but selecting food for them does nothing.
livid bough
Xbox 1
The game is very laggy, Ores that I mine do not spawn and Green chest loot does not appear
floral galleon
I've only had lag issues. Other than that everything is fine.
jovial kite
Xbox one, very bad lag issues
pure tartan
Xbox one - unplayable due to fps
floral galleon
UPDATE: The blizzard is the cause of the lag! FINISH THE OLAF MISSION TO FIX THE FPS.
floral galleon
@pure tartan @jovial kite ^^^
jovial kite
<@429861527072276480> <@568151203087777793> ^^^
Thank you 😊
gaunt shuttle
Xbox Version: One
Issue: Really bad fps
modest stag
Xbox Version: One
Issue: Low FPS, long wait times for Goofy / Kristoff to arrive at their stalls
astral valve
Xbox One, lag and frame rate drops
fiery harbor
finishing the quest asap as it is so laggy for me being outside and i just want to enjoy the new update 😦
inner swallow
In order to fix the FPS lag, please finish Olaf’s “A Great Blizzard” quest!
limber kelp
Xbox one
Major FPS drop.
floral galleon
Xbox one
Major FPS drop.
Check the pins....or just read the comment directly above yours.
rigid nacelle
Please note these forum threads are not for discussions/replying. Please only post your issue in the format provided. We want to ensure we keep the channels as clean as possible for Gameloft review.
glossy grotto
Xbox one. RIDICULOUS amount of lagging with this new update
paper talon
It's bricked for Xbox players. Makes me nauseous and gives me headache within minutes. Unplayable. Can't finish the mission if I have to get off as soon as I turn it on
marsh thicket
Xbox version: one x
Issue: can barely walk around my valley, there’s a massive amount of lag
smoky blade
strange galleon
Xbox Version: Xbox Series X
Issue: Game still locked at 30FPS. Since launch. We follow the rules here to ensure Gameloft can 'review' our issues but the game has been out for 5 months and here we still are. Policing people discussing a bug which they are rightfully upset about just highlights and reflects the overtone that Gameloft doesn't care. Instead of pinning useless enforcement to the topic, please pin a 5 months old issue. The game is locked at 30FPS.
tawdry moth
Has anyone else been having it where the characters will not hang out with you? Every time I try to hang out with one, they say goodbye and walk off. Been about 4 hours now with this.
On Xbox s
floral galleon
Olaf's doing the same thing Eric was doing before when trying to grab a mined item.
ocean vigil
Just posting my issue, because my last texts were deleted. I will follow now the rules of course
Xbox Version: Series X
Issue: Game is not running in „Enhanced for Series X|S“ version since release of the game. It was running for a short period of time correct (after Scar update) but got reverted with a „fix“ shortly after. Issues resulting with that bug are:
- Locked 30fps instead of 60fps
- Worse visuals all over the game
I hope this will get fixed somehow. I also filled a Ticket on the gameloft website. Please do that also if you have the same issue.
https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/
tulip badge
Also chiming in for the issue above in hopes it finally gets addressed.
Xbox Version: Series X
Issue: Game is not Optimized for Series X|S as claimed. Last year in september, a patch was released to enable 60fps and it was communicated widely on Discord. Now, 60fps and graphical improvements have been rolled back since the update right after that one with no communication as to why. PS5 runs 60fps no issue so many of us are very confused. We really just want some communication around this instead of radio silence.
We can 'cheat' the game into 60fps by going into settings, sound, and hitting X for default settings, but this has to be done every time we enter/exit a location or open the xbox guide. So it is clearly able to do it.
Like Wingnut above, I too submitted a ticket at Gameloft's website. We really just want to know what is going on and would sincerely appreciate some communication around it since the Xbox store page advertises it is optimized when it isn't.
serene compass
Platform: xbox one s
Very laggy right now. I also just had to force quit my game - it wouldn’t let me progress talking to wall-E 😦 I have finished Olaf’s quest, btw!
echo marsh
Xbox one S
Game won’t open past loading screen. Ever since the update, the game won’t load past this point on the loading screen. 😦
vernal slate
Still stuck at 30fps on Series X! Sigh...
tiny fog
Xbox One S
Game is lagging so much, it is unplayable. I can't catch fish because the lag is so bad I dont even see the circles closing to hit the prompt in time. The game struggles to load in and out of buildings, and any task or chore take forever to do because of the extreme amount of lag
round tundra
Xbox version: series S
Stuck after having to shut down game after freezing after placing Casita
steady frigate
Xbox Version: series x
Issue: can’t feed the raccoon for Meddling Mirabel
Screenshot/Video:
broken steeple
Xbox series x
It's lagging and it froze twice with me on the decorating menu
violet canyon
Xbox one game seems so laggy just generally moving around!
inner mantle
Performance since update is awful
long belfry
Xbox One. Lagging while moving outside or talking to characters. Also, the game already froze once after trying to harvest crops
old olive
Can confirm competing Olaf’s first quest gets rid of the lag. It happened to my friend
violet canyon
Can confirm just completed the great blizzard and lag seems to have gone
rotund summit
On Xbox one and game has been extremely laggy since the update, it’s basically unplayable
sour vapor
Another character that broke my save. Sad and tired of starting all over again and being able to play with the new characters.
main scroll
Xbox one x …. After leaving a building and entering the menu (map, dreamlight collection, etc) game will freeze on one of those screens and not allow you to exit that screen. Only known Remedy is to close game and restart at last save.
near fossil
Xbox One S (slim) Ever since the update I’m unable to purchase/order clothing from Scrooge
violet canyon
On Xbox one and game has been extremely laggy since the update, it’s basically u...
Have you completed Olaf’s first quest ??
delicate holly
Can anyone help, it’s not my controller, bc my controller works fine with my other games
whole lintel
X box series x game pass: still getting stuck on the fast travel screen after travelling.
rich bobcat
Xbox Series X
Unable to access online content like star path, moon chests or cloud saves
This has been happening since update 3 and possibly before. It will occasreconnect but then switch back offline.
normal finch
Platform: Xbox Series X
Game is not optimized or doesnt run the enhanced X/S Version. No 60Fps and no enhanced graphics features. We already had these for like two weeks in november then they got removed.
No communication for 4 straight months on missing next gen features.
Got myself a PS5 because this doesnt get adressed. On PS5 its 60Fps and way better graphics.
Like another user said you can reset the game to default settings to get temporarily 60fps until you go into a building then it goes back to 30fps. For everyone playing the game in another language than english its bad because it also changes the language to english everytime and you need to go back to title screen to change it.
Please fix.
river finch
The game is not letting me feed any animals.
karmic lotus
Xbox series s I’m having issues with finding mirabel. The map shows she is at home. I go there she’s not there but the quest bubble is showing outside the house for her. I try track her down by choosing her on the map and it brings me into a cave. Surprise she’s not not there
brave gyro
I have been trying to give these to Wall E and the button won’t work
finite finch
Xbox one
Issue: Game is very laggy and framerate keeps dropping. I have no issues when I'm inside or on my PC with cloud gaming.
bleak egret
Platform: Series X
Appears to be running the last-gen version. Super slow framerate, laggy, lost 60fps months ago. Waiting until this gets fixed to resume playing.
humble ermine
Lag seems to worsen when applying the platinum costume for Mickey or Minnie
brave gyro
Xbox One
I can’t even scroll down in the quests tab to see what I need to do. It just freezes
unique marten
Platform: Xbox one x
Issue: horrible frame rate. I can barely play. Why is this an issue with every update?
arctic yacht
Xbox Series X
Game still running with 30fps
ocean vigil
Xbox series X
After patch. Still runs in 30fps.
normal finch
Xbox Series X
Game is still running in 30 Fps after update. Please fix.
rotund summit
Have you completed Olaf’s first quest ??
Yes. My game is fine now
calm skiff
Platform : XBOX one
Issue : super laggy, needs constant restarting, lost of the image quality since the last update.
tepid hawk
Xbox One X: Fast travel menu sometimes stays open and won’t close after traveling.
outer stratus
Platform: Xbox One (game pass)
Issue: Game is extremely laggy even after disabling flashes in settings. Would love to finish the blizzard quest to fix it but it's impossible to even move around with the amount of lag.
harsh acorn
Platform: Xbox One/Game Pass
This game is unplayably laggy.
spark acorn
I have began playing on Xbox one, since unlocking Frosted Heights it has began to lag and crash constantly
tidal peak
Platform: Xbox game pass
Game is lagging, and I typically play with a wired Xbox controller and I am experiencing drifting and response issues with the controller now.
normal finch
Xbox Series X
No native next gen version, just 30Fps, despite many mentions here in the past devs are still not aware of such a mayor bug. PS5 players got 60Fps + better graphics since release six months ago. Bad work from devs.
bright night
Game crashed 3 times yesterday. Unlocking memory it froze and I had to exit and quit therefore losing the memory. Second was exiting screen went black and I had to quit. Third was opening a chest I think and same. Froze and I had to quit.
glacial crater
I have 35 slots of inventory space and whenever I have 4 slots left I am unable to pick up anymore items
steep frigate
Xbox series one
Game won't open, says "For some reason, Disney dreamlight valley took too long to start. (0x80070079)"
obsidian dragon
Xbox Series S
Seriously getting sick and tired of my game constantly freezing, and crashing since I purchased in Nov, aaaaand now back to playing in only 30Fps!!!! Along with patches for performance issues ONLY coming out with the “new” update every 3months! Sims EA at least has patches nearly weekly for their game and it’s faaaaar more complex than this! Y’all better figure your crap out quick b4 you tank this game b4 it even really gets started.
Note: Also pretty peeved to find out that this game will be free to play and I basically paid you (instead of you paying me) to be your one of your beta testers, and then making me now PAY more money for moonstones to purchase pretty lame items (that should be in Scrooges Store, not “premium” by a long shot), especially when you can’t even fix the massive performance issues in a timely manner. Honestly at this point I seriously want my money back, this game is NOT what I expected from supposedly “expert gamer Devs” from Gameloft, or for that matter any other major Game Corp out there.
This game is terrible! 👎🏼👎🏼
gritty spear
Xbox on PC:
It started out that I would get stuck in the fast travel screen, which I still do. BUT now it's other screens.
For example: I can't exit out of this clothing menu screen, too.
I'm sure this is a known issue, but please fix it. It's becoming more and more frequent lately. I'm tired of having to force close and go back in the game.
Thanks
steep meteor
I had a pumpkin farm that was fully grown and ready to harvest. (Around 200 pumpkins) The entire farm was deleted. Assuming it has something to do with Xbox save issues.
tulip badge
Platform: Series X/S
New patch notes have no mention of 60fps returning on Xbox Series console while PS5 got it a while ago. Any updates at all on this? Looking through this thread it is easily the most requested fix 🙂
untold berry
Platform: Series X/S
My game crashes at least once every 1-2 hours. The cause is never the same, sometimes it’s opening the map, trying to fast travel, or trying to exit someone’s else. This wasn’t mentioned in the patch. Is Xbox & Xbox game pass on a different update schedule? I haven’t noticed other platforms still complain about this. But I’m also not really looking hard
normal finch
Platform: Series X/S
New patch notes have no mention of 60fps returning on Xbox...
I dont think they have any intention of fixing it anymore, they even removed the 60FPS+ mark from the game description on the store.
tulip badge
I dont think they have any intention of fixing it anymore, they even removed the...
It's interesting because it's already in the game. If you open settings, go to 'sound' and hit X for default settings, it enables 60fps. You have to re-do that every time you enter/exit a house or realm though. But it IS in the game
normal finch
True but for some reason they rather decided to remove the function on the store page instead of releasing a little patch for optimization.
west zephyr
Game Locked to 30 FPS on Xbox Series X/S and Xbox Cloud after Scar Update
Description:
We have observed that the game is locked to 30 FPS, instead of the expected 60 FPS performance.
This problem was previously fixed when the Scar update was implemented, but the issue has regressed and become prevalent once again after with the update that proceeded after the large Scar update. Players on Xbox Series X/S are experiencing sub-optimal performance due to the FPS, which greatly affects the overall gaming experience. This is widely reported on this thread, yet there has been no communication or acknowledgement from GL on the issue.
Steps to reproduce:
- Launch the game on an Xbox Series X console.
- Observe that the game is locked to 30 FPS instead of the expected 60 FPS.
Expected result:
The game should run natively on the Xbox Series X console at 60 FPS.
Actual result:
The game is locked to 30 FPS on the Xbox Series X console.
Workaround:
A temporary workaround has been discovered to address this issue. Players can go to the game's settings and reset the sound settings, which somehow boosts the FPS instantly in a noticeable way after exiting the settings menu. This has to be done every single time you enter/exit your house or any buildings.
- Navigate to the game's settings menu.
- Locate the sound settings option.
- Reset the sound settings by pressing X.
- Observe that the FPS increases instantly and noticeably.