#{Archived} Update 2 - UI Issues

1 messages · Page 1 of 1 (latest)

rose quartz
#

**Please post here if you're having UI (User Interface) related issues.

Use the format below:**

Issue:
Screenshot/Video:```
compact lion
#

Switch, got stuck inside Buzz’ RV. No photo, I just saved and restarted the game to port outta there.

fair hill
willow blaze
#

Just got stuck on this screen. Playing on PC. Not able to log off without hard close to the game.

latent trout
#

Platform: PS5
Issue: I can’t sell my items

muted dome
#

Platform: Xbox Series X, I can’t buy anything from Kristoff’s. Closed and restarted my game but still getting this msg.

slate moth
#

platform: PC
issue: i can't get out of this chat text for some reason ...? (this seems like UI)

stoic orbit
#

Platform: PC (Steam)
Issue: Getting stuck when giving items to characters
I've been having this issue since the game launched. When giving items to characters I'll press give and it'll give the items and the dialogue that follows will pop up but the window with the commands won't go away, so I'm stuck and I have to alt f4 the game

agile wyvern
#

Platform: PC
When you try getting out of Buzze's House, it show's an "Enter" where it should show an "Exit". Actually, if you move a little to the right it shows the "Exit" button, but it's a little difficult for it to appear.

hot saffron
#

Platform Xbox
Issue: when highlighting anything in the collection menu, the text gives me.... Well... Anything but biome locations.

fathom pelican
#

i found a bug and i'm talking about the recipe

mystic garnet
#

Platform: XBOX (On PC)
Issue: I can't open chests in one of my rooms anymore. I tried playing new ones and the same problem appears. The action to open the chests doesn't show up. The items still seem to be there since I'm able to cook with them. 😦 HELP
Screenshot/Video:

ruby river
#

Platform: Xbox Series X
Issue: When I enter the customization menu to edit any clothing piece, then try to exit, it won't let me. The side menu disappears. Only solution is to way a while for the game to autosave and then force quit. Not pictured, sometimes when i try to select the option to go to the bag (even though it isnt visible) it'll start rapidly flashing, which is a horrible bug.
Screenshot/Video:

visual walrus
#

Platform: Switch
Issue: Stuck when trying to complete actions.

This happened to my daughter when she was unable to sit in a chair in a particular position and just happened to me while farming. If your character is, for whatever reason, unable to complete something you've told them to do (in my case, planting a seed but getting blocked by Maui, with whom I am "hanging out" so he's not moving any time soon), the game needs to either automatically abort (after X time) or give you the ability to abort the action. As it stands, I can move the camera around or go to the home menu, no other buttons respond.

gentle hemlock
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This bonus thing for Wall-E is showing up on every single tab on the collection screen and I don't recall it from before. I'm not currently hanging out with anyone except my companion

true crystal
#

Platform: Switch
Issue: Hangout bonus UI stuck at the bottom of all menu screens (details for mini - if relevant)
Fixed with game restart but keeping post for a record of the bug and how to fix

gentle hemlock
#

I reloaded the game and it went away. Anyone else having that issue, try that? I dont see Wall-E bonus thing anymore. But I'll keep checking on it

true crystal
#

Platform: Switch
Issue: Scrooge's shop UI is magnified and doesn't fit properly on the screen - the last update had the item centered on the screen
Fixed with game restart but keeping post as a record of the bug

old hill
#

Platform: Switch
Issue: Anytime I try to exit furniture mode (even if I'm only on it for less than a minute) the game freezes and I have to manually close it. I have restarted and tried again about 4 times and still does the same thing.

dusky pilot
#

Platform PS5

Issue: I don't know if this is supposed to look like this but it says Stitch is not here today which is true but he can also be found only in the Frosted Heights?

royal fable
#

Platform: PC (Steam)
Issue: Most well and shop buttons are missing or misplaced from the map, the one won't let me teleport to it, and the crop number is inaccurate (3 out of 64) . I have all wells and shops unlocked.
Fixed with game restart but keeping post as a record of the bug
Screenshot/Video:

wooden creek
#

Platform: PC Steam.
Since update collections tab has been playing up. The memories go down to the bottom memory "sword and stone" each time I open the collection tab. Or the memory dissappear or I get grey boxs. Text from other tabs such as fish info bar at the bottom stays after I exit fish tab. Closing and restarting dose not fix it.

marble nymph
#

Platform: switch
Issue: items are stuck in this pond in Sunlight Plateau and my character is also stuck. The crystal was stuck last week and now the flower has joined it. 😂 I’m stuck between the bush and the rocks.

shell cliff
#

Platform Nintendo Switch :
Was talking to donald about item i found after cleaning up his house at clocktower, somehow think i entered clocktower? Definly inside building was unable to do anything move, menu button ect but jump out of game on switch after re-load cant find the first item again to restart quest, will it randomally re-generate or have i lost it and the new chars i ws trying to get?

light bolt
#

Platform: PC - GamePass
Issue: Ultrawidescreen issues still persist, cannot change the resolution natively to the app, had to do it through my NVIDIA game control. Will only show as 5140x1440.
Screenshot:

gentle tapir
#

Platform: PS5
Issue: getting stuck in Fast Travel screen often. After clicking destination fast travel, the splash screen remains and am unable to do anything except quit the game and restart.

lapis copper
balmy anvil
#

switch
when i go to the map it will not load any images. i can move it around with my finger and sometimes hit a well and it will teleport me. after i teleport and i go back to the map it locks and i can no longer use it OR leave the screen. after the map errors i also cannot open my inventory

abstract talon
#

Platform: PC (Game Pass)
Issue: Clicking on the "Dream Styles" for Ariel has locked me in the style selection screen + I am unable to get out without force closing the game. It will show me the cutscene in the background switching her style, but it just takes me back to where I'm standing with this screen. Unable to exit out or move around. (Just going to cross my fingers that my game saved after all that farming I did since my internet has been spotty. 🤞 )

robust violet
#

Platform PC Issue: Ui bug when giving quest items over, had been fixed before but has started again after the new update.

cyan musk
#

Platform: Switch
Issue: Sometimes when opening a memory the game gets stuck. It does not respond to any button. On the background everything is ok (except Donald who had a meltdown while I took this photo), it's just impossible to close the memory window.
Screenshot/Video:

lyric sentinel
#

Platform: Steam. Game freezes when trying to fast travel. Game is always out of sync with the cloud and I have to manually sync.

meager bluff
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Couldn't get a screenshot - but on PC - I've been getting stuck in dialogue more often since the update. It's happened twice so far, the text bubble shows up but no button prompts so I get stuck on the initial conversation bubble
*Edit to add the only way i've been able to unfreeze the game is by force quitting the application

sand pollen
#

Platform: PC
Issue: freezing when looking at memories
Screenshot/Video:

stable wigeon
#

Platform: PS5
Issue: Buzz levelled up while talking to him, then once out of the level up animation his chat bar was left on the screen and I couldn't use any buttons. Had to force close and reopen.

modern schooner
#

Platform: Xbox
I’ve had to force restart yesterday and today as my character will mine something and then not be able to move, I can spin the camera but I can’t access inventory/save etc

inner shard
#

My game crashed when I purchased a star path item. (Platform:switch)

The gingerbread Mickey motif is showing up in my inventory, but it is not saying I bought it in the catalog. When I try to repurchase it, a pop up appears saying “already purchased” which makes me nervous I won’t be able to complete the star path and get my 900 bonus moonstones at the end…

polar juniper
#

Platform: Switch
Issue: After placing the telescope and taking a picture to complete the Astronomy Club quest, I ended up under the ground. The only way I could get back on top of the ground was to teleport to a well.

smoky spoke
#

Platform: Switch
Issue: If you're hanging out with someone and go into the collection menu, the info bar about the friend stays behind the info about the item and makes it kind of hard to read.

wanton herald
#

Nintendo Switch
Crashes randomly and screen goes black and says Software Error

tiny palm
#

Platform: Steam My character gets stuck exiting a villager's home (this has happened in multiple villager homes and it doesn't matter if I have a villager with me or not). The camera view function works fine but my character is perma walking, am unable to exit, and can't access any of the UI. I can't even ESC to get out of the game. (I am unable to record a video of this)

stark hedge
#

Platform: xbox one X (installed)
Found another way to get stuck in the UI again 🙂
https://www.xbox.com/play/media/S4A6YKDS5U

Not exactly sure how this one happened. Never had this much control while stuck before! Teleport even almost worked!

(During lvl10 Buzz quest)

Upon restarting the game, the quest was already finished.. so that's a big anticlimactic end of update 2 for me 😅 (minus Stitch, soon™)

Xbox

A capture by LolndirLink

balmy fiber
oak charm
#

on a Macbook Pro---when attempting to zoom out i always end up super zoomed in a tree. like i cleared out tons of my trees cause i thought they were just in inconvient places, but i can be byt he well on the steps and if i zoom out to far...BAM camera ends up zoomed in to see just leaves of the nearest tree. i am playing around it, but its super frustrating

silent mantle
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Platform: Switch. My player gets stuck perma walking at the exit of a house. Says press A to exit but no controls work. Has happened once at Donald’s house and once at Remys.

sterile jackal
#

I too am stuck in buzz’s rv!! Platform is Xbox.

fierce minnow
#

Platform: PC (windows)
Issue: Using the map to fast travel between realms leaves the UI stuck on screen (still functional, but unable to be closed) and possibly teleports my character out of bounds? It's hard to see behind the menu

shell cliff
#

Platform : switch
Freeze #2 was talking to woodie half way through he went up in level and gave me next bonus then ran off now stuck in the talk bubble screen

pure gust
#

Platform: Switch Oled
Stuck in Elsa Quest Chasing the Wind in the path of mud and rocks

pure gust
#

Platform: Switch Oled
Welcome Anna stuck can't move, like grey out the screen

wooden creek
#

Blue chests sound keeps on going long after their open or even if I've open one and try another the sound still plays its horrible to hear. have to go back to main screen to get it to stop.

pallid flax
#

Platform: Switch
Issue: Character freezes when interacting with items. I tried to sit in a chair, and character kept standing, but movement was frozen. Had to hard close the game. Then, immediately after restarting game, I tried to change the image in the new memory frame and the same thing happened. Screen still shows “Change” while character stands still. No other buttons work. Will have to hard close again.

ocean jolt
#

platform: PS4
Issue: sometimes when i click ‘return to title screen’ it has the saving thing on the screen and it just gets stuck spinning there forever, i then have to close the game and hope my game doesn’t corrupt (not sure if this is the right channel for this issue but i’m not quite sure where else to put it)

frank sundial
#

PC: Frozen dialogue. After talking to Woody and completing his daily dialogue, I gave him a topaz to get him to lvl 2. For some reason the same daily dialogue as before popped up, right after selecting his profession (fishing in this case).. I clicked through it, but it froze. Everything moves as normal in the background, but I cannot do anything.

wicked ocean
#

I really wish they would do something about character name. When I first created mine the name I chose which was not weird or anything related to Disney was not acceptable. It didn’t tell me this and instead created my character with “Player name “ as my name. Didn’t realize until a ways in and I didn’t want to start a new one. We should be able to update the name.

wicked compass
#

Platform: PC - Steam
Issue: Same as previous versions - When picking up a memory, or engaging in something that overlays the game (screenshot), I cannot escape the overlay. The game works fine in the background with noises and environmental motion, but any user actions or inputs have stopped working. Only a hard reset of the game resolves this issue.
This was an issue that was present before Update 2 as well.

umbral belfry
#

Platform: Nintendo Switch
Issue: My camera has been driving me crazy since the update. It's seemed twitchier, and was no longer inverted. I decided to uncheck the "invert camera" in the settings and then my camera was only able to rotate horizontally, around the character, but no up or down movement. When I went into the settings and switched the toggle on "Invert camera" back to on, the vertical control came back and it was correctly inverted.

wicked compass
# wicked compass Platform: PC - Steam Issue: Same as previous versions - When picking up a memory...

Same issue, 1 hour later -

Platform: PC - Steam
Issue: Same as previous versions - When picking up a memory, or engaging in something that overlays the game (screenshot), I cannot escape the overlay. The game works fine in the background with noises and environmental motion, but any user actions or inputs have stopped working. Only a hard reset of the game resolves this issue.
This was an issue that was present before Update 2 as well.

plain fractal
#

Platform: switch
Hi so my game has come to a complete stop. While completing the Launch the Star Command Academy Grand Opening I was taking the picture and my game shut down. I then reopened and I am stuck in the same spot I can see the menu and fast travel but I cannot move or stop using my phone. I've tried to restart my switch gave it a few hours trying it again this morning and still stuck. Idk what to do

ebon sail
#

Platform: Switch
I placed Ursula’s Lair and now I can no longer interact with any of Goofy’s shops or any Scrooge upgrade signs, or Moana’s fish boat. The option doesn’t even pop up. I wasn’t able to build the lair just place it.

pallid flax
thick bone
#

Platform: Xbox One

  1. Issues with the menu, info bar in collections tab stays on the screen.
  2. Sometimes the memory tab doesn’t load
  3. Navigating down the categories in the collection tab is really slow when it gets to Clothing Sets and Furniture Sets.
dense mica
#

Platform: PC-xbox
Issue: I can't maximize the screen. It only happens with DDLV. I don't have multiple screens, I've uninstalled and reinstalled, restarted my pc, checked for updates, tried forcing it to run maximized, used alt tab. Any other suggestions? I can hear the music but can't maximize the window.

coarse temple
coarse temple
#

It was raining in my game. I had to restart and thankfully the things I did got saved.

left thicket
#

Switch : game pauses and severely lags when weather changes to or from rain.

compact hull
#

Platform: PS4
Issue: controls essentially are being disabled randomly while entering or exiting a menu.

Picture is the most recent. It’s stuck with the memory on the screen and i can’t exit out as it’s not registering any of the button presses.

compact hull
lyric moat
silk mortar
#

Spoiler pic. Platform steam on laptop. Issue: these pop ups are still getting stuck on screen and nothing but restarting game works, this time with giving buzz batteries. I've given them to him but now can't progress because the give item pop won't go away. This also happened earlier with a memory, like others posts above.

silk mortar
reef swift
#

Platform: PC/Steam
Issue:
1: when I gave Maui his candy earlier in Remy's restaurant, my screen froze. Couldn't close out of the "give this item" tab. Had to force close my game.
2: When I was mining, I got a memory. The memory came up, then when I pressed exit, it was frozen there. It soft locked my screen so I had to force close my game again. This isn't the first time I've had this issue so I hope this gets fixed soon

empty solstice
#

Platform: STEAM
Giving items causes the item giving screen to become stuck. Only solution is force quitting.

reef swift
rare bramble
#

Platform: Switch
Issue: After the update with Scar, we can no longer move items around within our inventory or storage chests for organizing purposes. I know it’s minute, but it’s really helpful for quest management. Thanks!

pale dawn
#

Switch. When scrolling in the furniture menu the cursor moves off screen and the camera doesn't follow the cursor. You have to back out and go back in to see the cursor position again. The furniture menu when you press x and then go to furniture

dire shore
#

Platform: PC/Steam
Issue: Wrong text is displayed on the big fountain, it should say outdoor only. So far I've only noticed it on this fountain consistently
Screenshot/Video:

raven silo
#

Platform: PC/Steam
Issue: Stuck in a finished dialogue after leveling up friendship. Ariel isn't even in the pond anymore. lol
Screenshot:

slim dune
#

Platform: Switch
Issue: tried going to the Ratatouille realm but got soft locked in the fast travel screen. Could only interact with the fast travel menu going between realms and would get a "there us not enough space around wishing well" when I tried to travel to any village wishing well
Screenshot:

naive crystal
#

Platform: PC, Steam
Issue: UI Gets stuck after giving items to characters - will show dialogue but there is no way to close the UI unless you close the game. This happens when giving orders at Remy's, giving gifts, or giving quest items

forest brook
#

Issues exiting Buzz's home. It says 'Enter ' and no matter how many time I try to leave it does not work. I have to save, quit, and re-load the game.

lapis copper
#

Probably not the place to put this but oh well.
Platform: PS5
Issue: The Mickey Mouse Doughnut ears and the Charter Rug don't register to the collection menu. This is resulting in my game saying I have 74/78 clothing items in the Mickey & Friends clothing collection when it should say 75/78. According to the wiki, the doughnut ears should be tracked in the collection menu. The wiki does say the charter rug isn't currently tracked.

mild musk
#

Platform: PC/Steam
Map has been working fine with a controller until now. It works normally with mouse and keyboard. If I use a controller, however, it goes crazy. First I cannot click on the teleports, then I cannot click back. You will see in the video. Whenever there is a mouse pointer I am using the mouse.

fluid kestrel
#

Platform: PC
Issue: Sometimes when collecting dreamlight, 500 and over, as well as receiving motifs, I am unable to exit out of it, and go back to the game. I have to force close and restart each time.
Screenshot/Video: n/a

haughty veldt
#

Platform: Switch
When in the collections menu, if there is an object highlighted with a banner description before moving a different menu section (ie move from collections to quests or map), whatever description was there will stay there and not disappear.
If something else in collections is highlighted similarly, it will stack on the previous banner. Usually 2-3 of these can stack at the same time before the one on the bottom disappears next time the menu is open.

Current example shows Merlin’s description on top of a recipe description, but it can happen to any entry with a sub menu like this.

(I’m only putting in an entry now because I finally figured out how this gets triggered.)

sterile jackal
#

Platform: Xbox one s
Twice today I’ve had the bug where the confirmation when giving food at remy’s doesn’t disappear & I have to restart the game 😦 (prob the game’s way of telling me to go to bed 🤣)

shell cliff
#

stuck in corner after mining with maui next to mine

lapis copper
#

Platform: PS5
Issue: Icons for wells and Goofy's shop disappeared. Exiting to title and returning to game corrected the map.

lime wagon
#

Platform: Switch Cleared a night thorn and now I’m stuck in place and can’t open the menu or any but can look around 🤷🏻‍♀️

fleet swallow
#

Platform: Steam, Windows PC
Issue: Was going through my collections/meals and discovered that it had not marked root beer as discovered. Made 1. And now it's gone (like it doesn't exist anymore). 🤔

regal lichen
#

stuck on a memory!

regal lichen
#

annnd stuck on giving screens

tame spire
#

Platform: Switch
Issue: Cant pick up mushrooms, garlic, basil or oregano

serene ivy
#

Platform: PC (Steam)
Issue: Avatar frozen in home, I didn't take a screenshot, but this has happened a few times. My avatar will be stuck walking in place and I cannot press any buttons to get her to stop or go to any menu. I have to Alt+Tab just so I can close the game, then open it again and that solves the problem, but it doesn't always save what I was most recently doing.

faint schooner
#

Platform: PC Xbox Game Pass (Not Cloud)
Issue: Stuck in conversation due to leveling up during the conversation. Only solution is hard shutdown. Characters in the environment still move around and talk with no issues.

fleet swallow
solar panther
#

platform: pc, steam UI stuck after giving mickey his order

remote hawk
#

Platform: Switch
Issue: when using the touch screen, items on menus no longer stay selected once finger is lifted. In order to read anything I have to leave my finger there.

hybrid nebula
#

Platform: PC, Steam
Main Character (and sometimes NPCs, when using the "hangout" function) gets stuck in a walking loop when trying to move between rooms in the house, trying to enter the house, and trying to leave the house. Doesn't happen every time and restarting the game temporarily fixes the issue

pure gust
#

Platform: Nintendo Switch Oled
Issue: Frozen Dialogue
When: After having a conversation with Kristoff, he level up to 9 and then he left and the dialogue stay froze, I can't move or access any menu, my only option is just close the game and start it again.

fervent acorn
#

Switch - unable to pick up memories that spawn when completing tasks such as fishing or gardening. They pick up and the drop into a ball again

fervent acorn
#

Switch Watering mushrooms to make them disappear is no longer giving mushrooms

fervent acorn
#

Switch - can not give remes customers their meals after cooking them. They stay in my inventory so my Task is not updating

night lance
#

Platform: PC
Issue: When exiting Buzz's RV, if I get too close to the door it will change from "Exit" to "Enter" so I have to back up to get the "Exit" prompt to be able to leave.
(I'll try to come back to update with a photo later.)

storm wasp
#

Platform: Mac
Issue: If, during a conversation the friend levels up, and then immediately my character levels up, the conversation ends w/ the dialog frozen on the screen, and then the NPC wanders off and you're stuck.

solid ravine
#

Ps5 when I’m in buzz’s camper I can’t leave. I walk to the door and the only prompt it gives me is “enter” and I can press the button nothing happens.

#

Not sure where else this would go so I’ll put it here. This is kinda a two issue post. Ps5 when I go into collection and go to furniture the maleficent horns are there and not in clothing. The other issue I’m having is when I go to the collection tab the information for other items will show up at the bottom of the screen and won’t go away even when I’m not looking at that item

empty remnant
#

Platform: Xbox Series X
Issue: After fast travel, fast travel menu is still on screen and I can’t access any other menu or move, must force quit the game.

ivory dome
#

Platform: PC/Steam
Issue: Inside Buzz's RV the Enter text shows up while trying to Exit - can only successfully Exit if Exit is seen - not when Enter is seen

pure gust
#

Platform: Nintendo Switch Oled
Bug: Error NotEnoughItems
Goofy Dazzle Beach Stall

old hill
#

Platform: Switch
Bug: Not being able to walk through an area when a furniture item is placed in a certain spot. In the first two videos you see the single jack-o-lantern, when removed you can walk through, so I just removed it and forgot about it. Now that I decorated for Christmas I can not pass because the Christmas light is there.

slow meteor
#

Platform: Switch
Issue: I keep getting stuck inside Buzz's RV the only way out is to close the game down completely

reef swift
#

Platform: PC/Steam
Issue:
I went into ToM, and went to move a motif on my shirt. After I was done, I tapped escape, but then I was stuck on this screen.(note I also pressed it several times, but it did nothing) Had to force close my game. This was a new bug for me. Haven't had any issues with ToM/my wardrobe until now.

solar panther
night lance
solid ravine
#

@night lance ok thank you

bronze wing
hallow nova
#

Platform: PC/Steam
Issue: Stuck in the giving menus
I've seen other people having this issue, but this has been constant so if anyone has other ways to close it other than force close the game that would be very helpful

gritty tinsel
compact lion
waxen raptor
#

Platform: Steam
Issue: quest recipes don't show in the appropriate tab in Remy's kitchen

haughty veldt
#

Platform: Switch
Issue: (could be UI or character, didn’t know which it’s considered more.)
The past few times I’ve talked with characters, their last choice dialogue gets stuck (alongside the last dialogue box displaying) and you have to close the game to get it out of that state. Past couple times, I’ve now noticed it only happens when a character levels up after doing their daily conversation.
If they don’t level up after the conversation, the bug doesn’t occur.

long solar
#

Platform: PC/Steam
Issue: The Malevolent Fairy Horns from the Sleeping Beauty collection are showing up in the Furniture category in collections, not in Clothing.

wild rampart
#

Platform: Steam Deck
Issue: With some frequency when I teleport using that menu it will teleport me but the UI gets stuck and won’t go away without a game restart. This was present before the update as well.

solar panther
#

platform: steam, pc issue: elsas friendship UI stuck in the menu screen, menu itself isnt frozen and can be used as normal, and it doesnt appear in the gameplay itself, just the menu and does not go away when closed (its been that way for at least an hour)

jaunty field
#

platform: mac
issue: got stuck trying to exit when WALL-E was in the way. character kept walking toward the exit but WALL-E wouldn't move and nothing else worked except camera motion. Had to force quit game.

steep lantern
#

platform: PC
issue: Stuck while trying to exit my house, not sure if it's specifically Wall-E but he was following me this go around. Had to hard-restart.

heady tree
#

Xbox one game pass
I'm on the coffee mission, it will bug out, I found the mug and tried to give it to wall e but it bugged out, had to reboot game as a work around for it to work

karmic basin
#

Platform: PC (Steam)
Issue: Wrong thumbnail for Sleeping Beauty furniture. Maleficent's Throne is replaced with Malevolent Fairy Horns clothing item.

heady tree
karmic basin
# heady tree Mine doesnt show that, shows the horns as furniture

For me the Malevolent Fairy Horns show up under hats AND under the collections tab for Sleeping Beauty furniture - which should be the Maleficent's Throne. You can still access the throne from the furniture placing menu though, so it's just the thumbnail in the collections menu that is wrong.

heady tree
main ravine
#

Platform: Swith
Issue: The crafting menu just keeps scrolling randomly under the furniture tab, while I'm trying to fix Stitch's TV.

lethal hollow
#

Platform: MacOS
Issue: The picture that is from the jigsaw is not disappear after picking up (and can't press esc for closing)

long solar
dark crest
mild cedar
#

Platform: switch
Issue: Fast Travel menu doesn’t go away and switch to the “magical teleportation” cut screen, but rather stays displayed and there’s no way to get rid of it without force-quitting the game. Can’t take a screen shot so here’s a photo from my phone.

gilded sundial
#

Platform: Switch
Issue: The Dream Styles button (the button that swaps skins on Merlin, Mickey and Ariel) prompt shows up inappropriately in multiple menus on select collectibles (bottom right arrow).

oak charm
#

Platform: MacOS Issue: I have tried to level Remy up to level two three times now...each time i do the game freezes, doesnt save that i got him to level two, and i have to force quit the game...i think i might need to wait for the next patch update before i continue with the restaurant quest...

robust slate
#

Platform: PC (Epic)
Issue: Oftentimes when I get a new memory and try to exit the memory stays on top of the game and won't close, have to restart the game to fix it

blazing elk
#

Platform: PC

Game constantly freezes on the "give" and "collect" menus. Trying to give a character a quest item/dish, trying to collect dreamlight from finishing challenges, retrieving the reward from the Ho Ho Ho and Even the Fish are Festive challenges. Seems like the issue has gotten even worse since the hotfix to fix the hotfix. I've now crashed 7 times 12/19 only.

ocean jolt
#

platform: PS4

issue: picked up a letter in frosted heights and it got stuck on my screen and it froze my entire game

reef swift
#

platform: Steam/PC
issue: memory stuck on my screen and froze my game. ive had this issue so many times since the game has come out. i hope it gets fixed soon.

fading osprey
#

Platform: Mac
Issue: I cannot seem to locate where pictures I have taken in game that I have manually saved appear.

junior apex
#

Platform: Windows
Issue: Character can’t exit house. I can’t walk away as character is stuck exiting the house. I can’t press menu buttons to pause. All I can do is move the camera around on the screen

weary pine
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Platform: PC/Steam
Issue: Cannot close the screen.

jolly aspen
#

Platform: Nintendo Switch
Issue: UI box error: not enough items when trying to sell at Goofys stall. Additionally one of my inventory slots is empty but it’s telling me inventory is full.

mild cedar
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Platform: Switch
Issue: wallpaper not showing up in Scrooge’s special order inventory, not even the stuff you already have. I would expect to see it in the “wall” category; I even expanded the search to all categories and wallpaper didn’t show up anywhere.
Video:

mild barn
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Platform - switch
No grown crops icons are appearing. Crops needing to be watered, yes, finished crops no. Very annoying.

heady tree
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On Xbox one game pass
Trying to make an ugly sweater for the contest and the creating outfit section was bugged, it wouldn't let me get out of Wardrobe as was soft locked or however you wanna call it!

slow cliff
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Platform: PC/Steam
Issue: All wells gone from map except the main one which has moved location, player character appears to be in the ocean.

storm wasp
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Platform: Mac
Inside of the mine in the sunlit valley, the camera is just WAAAY too close and I can't see what I'm doing.

I'll update this with a screenshot when I play again. (I'm tired of the game freezing my system and requiring a reboot tonight)

waxen raptor
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Platform: Steam
Issue: "Esc" symbol always shows the red notification indicator when I first start the game, but there isn't anything to notify about.

waxen raptor
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Platform: Steam
Issue: Ursula's character information as show in the "Characters" tab is stuck and appears on every page

lapis hazel
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Platform : Switch
Issue: on map tried to use the fast travel and the pop-up stayed while the map moved on its own in the background to another tab. Cannot move out of the fast travel pop-up menu. Have to force restart.

sleek walrus
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Platform: Windows/Steam
Issue: confirmation window causes freezing
It only started since the most recent update but whenever I give a character an item or even when I got a memory shard once, the screen just froze. Any option in the confirmation window would not close it. Everything outside that window worked normally and I could see animations playing in the bg but I had to force close the game because I could not do anything. In my screenshot you can see the dialogue window continued as normal but I can't close the other window to reach it.
Screenshot:

scarlet heron
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Platform: Nintendo switch
Issue: occasionally when I open the map in the ui, it well get stuck with an unloaded map. Only icons are my player, the plaza wishing well and the castle. None of the icons are interactable

When this happens I am now stuck. I can move around this empty map but I cannot scroll to any other page of the ui and the buttons to exit out of the menus stop working. Only option is to press home and close the game

lavish musk
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Platform- Xbox one x.
Issue: none of my buttons work in game but only on one Xbox account. I’ve restarted the Xbox and it’s been a week and it’s still not working. I can’t get into my inventory, or save, or use any tools.

fading osprey
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There is 4 festive plates on the table you have to remove first before you can remove the holiday table!

heavy dagger
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Platform PC.
Issue: Memories are not showing up with images, just text (old ruler memories) or no text at all (Dreamlight Valley... Although it may just not have any)
When discovered they appear like this also

Edit: found a piece of the lion king memory, and it's showing me the whole picture minus one fragment.

scarlet heron
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Platform: Switch
Issue: was talking to Merlin and he gave me a dialogue prompt of 3 options. Picked one of them and he levelled up in friendship. Did the regular level up stuff but then it got stuck zoomed in and the dialogue options reappeared.

Selecting one of them did nothing and was stuck unable to do anything. Had to force close the game…

#

Update: just reloaded my game and the very next interaction I had with Ursula the exact same thing happened

sly notch
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Platform: Pc (steam)
Issue: Whenever I do a discussion and it causes them to level up it makes me answer the question again and when i do my game freezes, (kidn of) they keep moving, sound still there just i cant move or change camera, cant access the menu. etc
Screenshot/Video:

dusk ether
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Platform: PC (Steam)
Issue: Mouse and Keyboard just totally non-functional. The mouse flickers constantly and cannot move from the center of the screen save for a very short distance. Also, when I go into the options to try to adjust video options or some such, the menu flickers so that I can't actually change any settings. This issue doesn't pop up in any other game or in Windows itself, and I've restarted the game several times with no change.

EDIT: Rebooting my machine, resetting in-game settings, and checking my mouse settings in windows did not change the effect. Mouse and keyboard still won't work in game. Unplugging my controller also has no effect on being able to use my mouse and keyboard. I cannot change any settings using the controller because of the flickering issue.
I've also unplugged my controller and other things that might trigger the problem, still no success in getting the mouse and keyboard to work properly.

Screenshot (gif): https://i.imgur.com/xJXdURF.gif

**EDIT 2: ** Figured it out. For some reason, my PC was attempting to use my Switch pro controller that I had charging in a usb port of my keyboard. Unplugging that seemed to fix things. 😅

deft basin
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Platform: PC (steam)
Issue Been getting stuck on a lot of give or confirm windows, need to close the game in order to "fix".

lime minnow
glacial tulip
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Platform: PC
Issue: When giving an item to Wall-e the screen got stuck like this. Had to force close the game.
Screenshot/Video:

charred rivet
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Platform: PC
If you click too fast ESC while getting new memory fragment the game will stuck on this screen and ESC won't work anymore (Alt+F4 is required)

umbral mural
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on multiple occasions, going to this spot will get me stuck and the game stops letting me walk. i had to give the bird a flower to get unstuck

distant oar
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The game prompted me to clear some space for Merlin's quest items but then the fish I tried to drop both didn't drop and just physically exist in my inventory now. When I try to do anything with it like split or eat nothing happens or it says I 'can't drop items here'

lyric skiff
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Platform: Switch
Issue:

  1. If I am hanging out with a character and I enter my house- the game frequently crashes or the character blocks the doorway and I can't make them move out of the way so have to force close the game.
  2. Second issue- 2 times now I will have been having the daily discussion with a character, the character will level up but then the discussion question/ answer will still be on screen after the leveling up and I can't dismiss it. I then have to force close the game and reload
    I didn't take pictures.
    I used the form to report these to gameloft.
scarlet kettle
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Platfrom: Switch
Issue: does not let me pass the left off Stitch's house. But in the back it's smaller and there i can pass....?

fading osprey
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Platform: PC (Steam) Issue: Right click and scroll wheel stop working in menus. This happens frequently, but a restart of the app fixes it.

dawn quartz
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Platform: Switch

Issue:

Game frozen. Just placed Goofy s scrap book and it teleported me to take a photo and crashed. Now, every time I load behind the book to take a photo, but the Y button doesn't work so I can't take the picture, and the zr button doesn't work so I can't change off the camera. The L stick doesn't allow me to move. Only the x button and the +and- buttons really do anything. I can teleport, but stay locked. I can move the book, but that locks the game completely. I have rebooted my switch, reloaded the game, issue persists.

sleek steppe
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Platform: Switch
Issue: Game performance seems to lag/struggle more during rain and while running. It always did this but it’s gotten worse since the last update. Also I get more game crashes when it starts stuttering.

solar tundra
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Platform: PC
issue: Cannot exit the dialogue when i leveled up during a daily discussion with scrooge.

timid canyon
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yo i need some help.. just downoaded dreamlight on my pc and got pretty excited... then made a charalcter and i'm 100% sure i set the name to be (ida) then everyone in the valley is calling me "player name".. tried to delete the account and make a new one.... Called it Ida this time too.. and they still call me player name 💔 do u know how sad it is to be called player name by mickey.......

scarlet kettle
sonic obsidian
shadow finch
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Platform: Xbox
Issue: When opening the map, I no longer see any stores or Wishing Wells.
Issue 2: When zooming out in the map the indicators like the characters, Dream Light Castle, veg or fruit don't move with the map.

night relic
glacial blade
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Platform: PC Steam
Issue: Can't zoom in or out at all on the map

scarlet kettle
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Platform: Switch
Issue: don't know how to call this..... cause i can look around, but cannot walk or do anything else.

I just removed a big Night Torn and it happend.

Need to force close. (EDIT: I force closed it, but no error occurred.)

A little done with the game for today.. the many issues, bugs and glitching is getting too me. I don't get how further we go into the future, how more issues there are.

proud brook
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Platform: PC/Steam
Issue: Gets stuck after a character levels (so far both chatting with them or by giving their favorite items has done this). After it shows the progress/rewards screen, it reverts back to the dialog screen from right before they leveled, including showing dialog options. If I try re-select the an option, they disappear, but the characters' original text/question will remain with no way to get out of it. The character animations continue, but I can't get back to gameplay.

This started occurring after I had the issue of getting trapped in my house by a character following me (got stuck in the doorway "perma-walking" with no way to move or even get to any other menus). Not sure if its related.

I unfortunately do not have screenshots as I had to hard-quit out of the game via task manager.

ETA: Its been about 10 days, and I have not had this issue reoccur. Several characters have leveled through various means (gifts, hanging out, chat, etc.) without the game getting stuck as it did previously.

robust slate
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Platform: PC
Issue: If you click ESC too quickly while getting a new memory fragment the game will get stuck on this screen and ESC won't work anymore. I have to restart the game to fix it

abstract lynx
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Platform: PS4
Issue: Tabbing through the screens on a crafting bench with bumpers (to furniture in my case) and then tabbing back causes the list of craftables to be empty. Tabbing through screens no longer works and you need to leave the crafting station and come back.

robust slate
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Platform: PC
Issue: Many many cut scenes missing

lost temple
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Platform: Xbox
Issue: character dialog gets stuck and I can’t do anything and have to restart the game

deft lava
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Platform: Nintendo Switch
Quest: A Deal With Ursula
Issue: Hello! This is definitely a breathtaking game! The premium version is by far worth it! I came across an issue with Ursula’s last quest. I put the crystals onto the pedestals before speaking to Ursula, and now it says I have 0/4 crystals and I can't take them back or rediscover them. The last large crystal wont respawn. Any idea of what to do? I tried to log out and restart the game through my Nintendo switch, but it has already saved. Along with this I am experiencing game crashes, which doesn’t matter too much if the game content works! Thank you for your time and consideration!

distant oar
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Platform: ps4
Issue: character favorites information persists in the background of the entire menu and doesn't go away

heady tree
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Xbox one game pass
Issue: The menu is a little buggy, the ingredients list isnt going away unless I reboot the game, I had this happen 2x in the last week 🙂

thin fjord
heady tree
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Xbox one game pass
Issue: Is scrooges bugged? Now items aren't popping up, I haven't bought all the items, odd thing is I have the clothes in the window showing up

eager vapor
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Platform: PC/Switch
Issue: I've noticed that if you've accidentally hit ESC or back on switch while in the menu while looking at the memories (that you didn't want to look at most of the time lol) the memory picture will be locked on the screen and 4F or hard quit is required. It's not just memories but their the most common.

versed oasis
tranquil ridge
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Platform: Nintendo Switch
Issue: At Dazzle Beach, there’s a spot that can’t walk through for some reason? There’s nothing in the way and it’s been a walkable spot before. My character is currently walking against an invisible wall in the photo.
Screenshot/Video:

exotic atlas
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Platform: PC
Issue: I've come across this bug where an overlay/pop-up is stuck on my screen. It's happened in different situations but it's just happened when i was in the elevator trying to edit my rooms. I can't do anything else anymore (except turn my screen in some situations) and I have to tab out and close + restart the game.

tidal remnant
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Platform: Xbox Series S
Issue: UI Freezes:
This mainly happens when scrolling through furniture, crafting, and cooking. Oftentimes the L and R buttons stop working when on the "Fence and Paving" section.
UI also freezes when leveling up a friend via Daily Conversation.
Map UI occasionally freezes, but that might be a game crash.

night zinc
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Platform: Nintendo Switch
Issue: Stuck on the map, without the actual map. Not being able to change side, go back or anything else. Happens randomly when checking the map.

sinful trench
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I'm having an issue with The Shy Little Robot quest. I have collected several garnets but it says that I have only collected 1/2.

twilit fiber
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Platform: PC
Issue: sometimes when I level up, especially in the middle of dialogue, no matter where I click I can't get out of the level up screen. Also happens when my friendship lvl with someone levels up. And sometimes when I have to give an item to a character or choose a dialogue option, for some reason the same thing happens. It's quite often and the only way I've been able to "fix" it is by restarting the game.

icy meadow
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Platform: Nintendo Switch
Issue: Was talking to Stitch and raised friendship level doing so, after getting the pop-up showing this the dialogue stayed on screen so i pressed the same response as i had before and now i cant get it off my screen or move at all (Stitch is unaffected and walked off so it’s just me stuck lol)
Screenshot/Video:

past sorrel
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Platform: Switch
Issue: The Malevolent Fairy Horns from the Villians starpath are showing under the Furniture Sets section of the Collection tab instead of under the Clothing Sets one

#

Platform: Switch
Issue: Very minor, but the preview image in the Furniture menu for the Ocean Decor item is upside down when compared to how it actually appears on the wall. I thought it was a different item because of it.

surreal dock
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Platform: PC
Issue: I fed a fox in Frosted Heights and it dropped a memory fragment. I opened fragment and became stuck on memory screen. Music and mouse pointer works but cannot exit.

oak charm
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Platform: Mac
Issue: Very minor, but the response from Prince Eric are reversed when you want to hang out. like i invite him and he says "so long!" 😛 and when i said bye he was like, lets go on an adventure 😛 😛

high mantle
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I'm experiencing a bug that when selling stuff to Goofy I'm getting an error saying not enough items (On Playstation 4)

surreal dock
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Platform: PC
Issue: When first opening a menu item under Dreamlight, the "Claimed" entries have the gift box icon covering the C in "Claimed". Scrolling corrects the display. 1920x1080. PC Ultra graphics and 2x resolution scale.

cedar cobalt
torn ruin
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Nintendo switch:
Gold coin is trapped in this location in the Forgotten Lands. Unable to reach it or move any of the layout to reach it, since that portion is not movable.

steel wind
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Platform: Steam/PC
**Issue: **The horns from Malefiz, which surely are meant to be in the clothing section, show up in the furniture section instead.
Screenshot:

torn ruin
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NINTENDO SWITCH: A large majority of the time when I go to teleport to a well in another biome I am actually sent to the main well in the Plaza...

agile flint
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Platform: Switch
Issue: I can’t scroll through my quests. I have to reset the game a few times to get it to work but then it stops working again. That isn’t frozen, it just won’t do anything on the quest menu like it used to or like it does on other menus. This just started happening yesterday after doing a lot of quests. See attached video.

abstract perch
scarlet kettle
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Platform: Switch
Issue:
Cannot walk normal, there is something "invisible" in the corners... all are the same.

tight gulch
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Platform: PC/Steam
Issue: I just noticed my 'have 20 villagers at level 10' friendship duty is showing as 8/10 but I'm level 10 with 18/21

(Screenshots 2 & 3 as proof I definitely have more than 8 lol)

sand shoal
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Platform: PS5
Issue: I fast traveled to wall-e's realm and got stuck in the fast travel menu. I could only fast travel to each realm twice and on the second fast travel would get an aerial view of the realm, like the image shows. I could not exit the menu or fast travel to village wells. The game did not crash and I had to manually close and restart my game.

glacial fjord
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Platform: PS5
Issue: stuck on the map screen. It started happening last week; I go to the map menu to locate a character or fast travel, and it doesn't respond. I changed to another screen and went back to the map, and it was blank with just my avatars map marker. Closing and relaunching the game does not help. It stays stuck on the map and does not allow me to back out or toggle between other menus.

glacial fjord
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Playform: PS5
Issue: First time having this issue. I went to fast travel and the well selection screen became stuck on the screen. It will let me continue to fast travel, but I cannot exit the well selection screen at all.

coarse saffron
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dont know if this is an ui issue but after giving ariel an item she requests, the "give" screen does not go away

nocturne siren
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Platform: PC | Steam
Issue: I went to change Mickey back to his original dream style and the UI got stuck

austere kraken
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Has anyone had an issue trying to move Donald’s signs after the stitch quest has ended? I want to remove them as they impact the look of my meadow but they seem to be stuck.

wicked hatch
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Platform: XBox S fast travel menu stuck on screen

sinful plank
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Platform: PC
Issue: Furniture item lost its color (One of the Beauty and the Beast harps)

mortal arch
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Platform: Steam Deck
Issue: Gave Goofy the ingredients but the screen won't go away and is stuck. Can hear response from clicking buttons but the screen won't change.

vapid hinge
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Platform: Switch Issue: started conversation with Anna but this screen got stuck. Other characters still moved around in background. I exited to main menu after auto save and relaunched the game.

desert flower
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Switch.
I had issues today in build menu trying to select plaza fern. Trying to move to it from above, below, or the right side would skip over it. It was in the far left column, so if I went left to the furniture tab, I could go right from there & get it to land on the fern.

fading osprey
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Mother gothel: My kingdom for a scroll quest is bugged. The last part of the quest I need to complete is dig up a chest on dazzle beach but it hasn’t spawned and now I can’t change quests in the menu …

#

Platform :XBOX console. Quest menu is stuck on bugged quest. Can’t play game anymore ): I really like this game help

surreal dock
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Platform: Steam PC
Issue: Outside in furniture mode I moved a lot of items (everything seen in the picture; house, chests, tables with objects on them, etc) between biomes. Everything looked correct when in furniture mode but after leaving it, the items all became jumbled in the new location and objects on the tables changed their appearance. For example, tables were strewn around and coal on the table now looked like sand and so on. Once it was picked up then it turned back to coal. I do not know if it was because of the large number of items moved, that there were chests, or tables with objects on them.

misty furnace
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Platform: Windows
Issue: Sometimes when I try to travel I get stuck on the fountain menu, I can't move, close it or travel. I actually have to close and reopen the game to fix it and it happens at least 3 times+ when I open the game. (Also please ignore the music in the back of my video lmao)

obtuse quiver
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I hope this is the right place for this...

Platform: Switch OLED
Issue: My avatar moves really slow.

Have tried eating 5 star dishes or just food in the biomes.

Can rarely collect all the items that sometimes sprout around due to lack of speed. Usually leave at least 2 behind.

shy heart
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Platform: PC Ultimate Xbox Game Pass
Issue: The usual, UI pops up and cannot exit it. It continues to stay like that while the character talks. Forcing me to restart and close the game.

Update: It saved, but this is irritating lol.

paper igloo
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Platform: PC
Issue: Picking up a memory puzzle (yellow one) sometimes causes the puzzle UI to remain on screen. Seen below.

forest kettle
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Platform : PC using controller
as other people, giving the quest items and the UI got stuck. this happened most of time I've played plz fix it asap

forest kettle
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nah not only quest but ordering food too 😭

torn ruin
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Nintendo switch: can we please do something about gold coins jumping into locations we can't access and cant move the landscape to reach them...they just float there and are irritating...I now have 2 of them (1 in the plateau and 1 in forgotten lands)