#{Archived} Update 2 - Playstation Crashes

1 messages · Page 1 of 1 (latest)

urban vessel
#

**Please post here if you're having issues related to Playstation Crashes.

Use the format below:**

Issue:
Screenshot/Video:```
fluid oyster
#

Ps4 - when leaving house 🙁

ashen cedar
#

Ps4 seems like it's when I leave my house but could also be random still the same error I have been getting from the beginning

winged pagoda
#

I've had two usual crashes since the update: once when opening a chest to drop stuff in and once when teleporting

#

Always Ps4 - Code CE-34878-0

pure cradle
winged pagoda
#

Obviously they are much rarer than when they were always there before the previous update, but still the usual crashes every now and then

raw tide
manic narwhal
#

PS4 crashed today when teleporting from the beach to sunlet plateau. When I restarted I got a message saying the file was corrupted. Luckily it found my cloud save and I got my game back.

#

This is what the message I got said.

stark tiger
#

Platform PS5 & PS4
Quest How Far You'll Go

Game crashed while on boat when I tried to give Moana the fish. Now when the game loads, Moana is stuck on the beach, the fish is gone from my inventory, and when i invite her to the island, the game crashes. This is repeatable and i'm unable to progress with the story or other characters without inviting Moana and Maui. This has been on ongoing issue for months.

Please. Fix these questing issues, or give us an option in the Quest menu to reset the current quest string. That would solve a lot of our questing issues all at once.

I very much do not want to start a new game and have to rebuild the whole town, refriend everyone, and reearn all my starlight/gold/and shop items

stark tiger
ionic ridge
#

PS4 - I can‘t launch my game after the new update. I uninstalled and reinstalled my game, I deleted my save and brought up my back up save, I restarted my PS4 with no sucess. 😦

winged pagoda
pure cradle
teal pewter
#

I’m unsure if this is specifically for PS4, but I experience this today:

The Halloween buckets with candy were suddenly spawning (I found two, nothing more). Every time I picked up it froze, and then I had to turn the game off a few minutes after. Is it suppose to be something else? Because it’s not Halloween anymore … 🎅🏻

ashen cedar
winged pagoda
mortal drum
#

PS4 - several crashes over the last few days...usually after playing for extended periods of time.

median heron
#

PS5 keeps freezing every time I try to plant. Now it's just frozen on the seat selection screen.

winged pagoda
true merlin
#

I have been stuck on loading screen since the update. I've tried restarting, uninstalling and reinstalling, but still nothing.

winged pagoda
#

Yes, in the end when I play long game sessions I have at least a dozen random crashes a day

graceful remnant
#

PS4
Issue: Moana quest (How far will you go), has crashed since we got the game in early access and have not been fixed in any of the updates. Crashes on "Show Moana your catch", after talking to her on the beach and selecting any of the options in the last step of the conversation it crashes.

Screenshots:

teal pewter
#

I’m stuck. Won’t leave. Nothing works. Had to force quit the game and log in again to be able to play. Not the first time after the update.

half remnant
#

PS4
Still continuing to crash as much as before the update, will just throw me off and it doesn't seem to be a pattern 🙃

raw tide
#

PS5: No crashes but very often frozen scenes. Last : When picking up a memory, cannot exit screen once piece is added on.

dire spoke
#

Sorry new here if not allowed please delete my game crashes so much on my PlayStation I have to literally save before I go in and out of doors and just randomly every few seconds to a minute because it just randomly blue screens (ps4) I think my daughter said on her PS5 she is not had that issue yet but my PS4 so many blue screens

narrow harness
#

I play on the PS4 and it just said the game was corrupted then kicked me off. When I went to reload my game it was all gone. Everything from Halloween, clothes, tasks, my money $800,000 all of it. I just finished the Christmas tasks today I was in the middle of doing a task for toy story when it happened.

tall meteor
#

PS4:
Issue: since 11/23/2022, my game has crashed seven times with the error code CE-34878-0.

Each time was when i was just playing the game. No instances seem to repeat except for usage of the map and fast travel. My most recent one happened as i was fast travelling.
Screenshot/Video:

grim warren
#

PlayStation 5

Issue: I tried taking the raft off the shore of dazzle beach (the one you retrieve ariel on) to see if there's any secret after she's been in the he valley for awhile

Screenshot/Video:

whole mango
#

When giving items to a npc for a quest, the ‘give’ screen often freezes. The game will continue but cannot do anything else anymore. Need to restart the whole game to fix it

grizzled siren
#

Not entirely a crash but I have to close the game without saving. When quick teleporting the screen gets stuck on the location selection and I can keep teleporting but cannot move of close out of that pop up.

lethal pasture
winged pagoda
#

most of my crashes come from leaving the house, teleporting, and opening the chest (especially when I do this multiple times to fix my storage room or shared chests on the valley)

flat vault
#

I doing this on my friends behalf he never was able to clean his home and it froze to the fact he had to force close this is on ps4

dusky pelican
#

PS4
Moana’s quest How far will you go crashes every time. You cannot go further than showing her your fish. Game is unprogressable and has been since launch.

frozen compass
#

Is anyone having issues trying to go into the Scrooge store??

mellow depot
#

PS4

knotty ridge
#

PlayStation 5: Everytime lately I walk into Buzz's RV I can't get back out so my game soft locks so I have to restart the game.

raw tide
#

PS5: After leveling up with a resident, the dialog screen freezes and can no longer be ended. Only restarting the game helps

raw tide
#

PS4
Game froze and would not allow me to do anything. Had to force close the game. No error message this time, it just stayed frozen for 10+ minutes.

raw tide
#

PS4
Third issue tonight. Frozen again. Cannot do anything but sound is playing. Going on 10+ minutes again this time. Trying to avoid another forced close if possible. No warning to either freeze tonight. Just suddenly stops and freezes. No lag prior.

stable tiger
#

This isn't a crash exactly. But couldn't find any other relevant thread to post it in.

On PS5 when levelling up a friendship level with a character, through a daily discussion. After the character levels up, it will bring you back to the main screen with the dialogue still on the screen, unable to progress past. The character will walk off, but you have to force close the game and restart. Sometimes you lose progress, sometimes you don't

stark tiger
quiet thistle
#

PS4

Not crashing the way it used to at the moment but I can't go in houses without my character not leaving and just continuously walking.

wheat plaza
#

Receiving this screen whenever I try to complete a quest for Moana named "How far you'll go" I haven't experienced a blue screen on Dream light valley till I got to this very mission

eager haven
#

Same thing here on PS4. Can’t bring in Moana because it crashes with CE34878-0 everytime i try to complete how far ill go quest. Cant progress my story because of it. Needs a fix!!!

fluid oyster
#

Ps4 - crashed whilst in furniture mode (error CE-34878-0)

fluid oyster
#

Crash again exiting house

raw tide
#

Ps4-
Crashed while putting items in chests. No warning freeze or anything.

wild thorn
#

Played for about 30 minutes, claimed the festive dreamlight task and froze on this screen. Had to complete close game and relaunch.

raw tide
#

PS4-
Had to force close the game after entering Maui’s house. Unable to click anything or do anything other than rotate camera. Characters are walking in place.

haughty aurora
#

My game is literally frozen on this screen in one of Ursula’s quests

ashen pebble
#

Ps4
Can't get festive Fugu to spawn but my s/o got there's and that was a few days ago

spring shuttle
#

Ps4 I'm glitched in this part where it wants me to talk to Ariel and when I go to her nothing happens

raw tide
#

I played the game as almost every evening and went through a door ingame. The game crashed and after a restart i got this Problem..
(See Picture)
I tried to load my local safe, but it wasnt able to load.. I tried and tried but nothing happens there..
when I load the Cloud safefile it works.. but after saving and closing the game after some progress, it wont safe and the same Screen from the picture is Back again..
It feels like so much work and time is now lost forever..
I never time traveled or other glitching stuff..
But I feel lost with my safefile at this point, maybe somebody can help

silver rover
#

PS5
Sometimes when I check the map, my screen freezes and I can’t do anything even though the sound is still working. I have to close the app on my PS5 and restart.

sudden charm
#

PS5
Same as Anna6416 and Ewcalypt. When I level up with a resident, it goes back to the last dialogue question and if I click an answer the dialogue freezes and the resident leaves. Have to close and reopen game. Doesn't happen when I level up with a gift, does happen when leveling up through dialogue.

fluid oyster
#

Ps4 - crashed whilst in furniture mode (error CE-34878-0)

fluid oyster
#

Ps4 - crashed whilst leaving house (error CE-34878-0)

fluid oyster
#

Ps4 - crash when entering house 🙄

fluid oyster
#

Swear it seems like this is mainly happening to me 😐 ps4 - stuck on memory screen have to force restart

exotic reef
#

I am having a crash in the Moana level. The game glitched out and when I give her the fish she says she will come back to my island but the game just crashes. What do I do

naive wolf
#

issues that I’ve encountered more frequently the past 5 days regarding the PS4 version of the game and weren’t there before then:

  • the game at times freeze up whenever I gain a friendship level with a villager.

  • sometimes my character is stuck in a running or walking animation especially before exiting the house which forces me to close the game and restart it.

  • sometimes after the game crashes rebooting the game again takes a very long time for some reason, the loading meter is stuck at around 40% and the main menu doesn’t pop up: this however is fixed by closing the game and starting it again.

  • sometimes when picking up an item or harvesting the game crashes or the screen freezes up.

  • leaving the puzzle cave one time made me load into a black screen which forced me to close the game.

keen swift
drowsy narwhal
storm garnet
#

I managed to break the ice on the task: to break the ice Elsa, before the task came and now I can't move on, does anyone know if it can be fixed somehow?

dry lagoon
#

PS4
Leaving the house after storing some items🥺

wild thorn
#

Platform: PS4
Issue: Went into another room with Maui as my buddy. He spawned in blocking me. When I tried to turn to go back out the door, it glitched and got stuck walking. Character will not move, nor could I open any menus. Had to force close the game.

kind goblet
#

Platform: PS4
Issue: crash when leaving house. Used storage chest for a few moments and then tried to leave house, leading to this crash.

old dew
#

Ps4
Whenever I level a character up via daily conversation, my game freezes or crashes

uncut pelican
#

Issue 1: When mining in the Glade of Trust with a friend hanging out with you who does mining as well they always glitch and get stuck at the mining spot on the left middle side when looking at the map. It takes several minutes for them to unglitch or you have to fast travel to fix.

Issue 2: When trying to leave house with companion game Freezes while avatar is walking. Sometimes it undoes itself other times have to restart the game.

Issue 3: When crafting at the table, when you tab through the pages it will go blank or freeze at the fence tab and you have to back out to fix it.

grim warren
#

PS4 OR PS5: ps5
Issue: I was just sitting in my house and I crashed
Screenshot/Video: listed above

#

Here's a second photo with more info that the original crash didn't provide

fluid oyster
#

Ps4 - crashed when exiting house

steel terrace
#

PS4: Issue: Still continually crashing on the Moana "How far you'll go" quest. Apparantly this is somekind of inside joke, because it is litrerally AS FAR AS I'LL GO on the base game. Same as most posts above. Hopefully it will be able to be addressed in the next update. Can't progress any further on the base game. If it is not deemed fixable, please let us know and if our founders packs and Star Path items can be ported to a new game session. PS4.

fallow shuttle
#

PS4
Issue: ce-34878-0

I report it over and over because it crashes over and over, three to four times as I play and I am only able to play a couple of hours or so before I have to just quit because it’s almost impossible to play.

dry lagoon
#

PS4
First pic was gameplay from Friday, 1/13: fast travel menu was stuck on screen.
Second pic is gameplay from yesterday, 1/15: screen got stuck after giving Stitch his order.

fallow shuttle
#

PS4
Issue: ce-34878-0
Leaving scrooges shop.

grim warren
#

PS4 OR PS5: ps5
Issue: just got done upgrading my home, scrooge store and remys restaurant
Screenshot/Video: listed above

#

Here's a second photo with more info that the original crash didn't provide

atomic kite
#

Not sure if it is a general issue but you can get hung up trying to leave your house if a character is in your doorway.

dry lagoon
#

PS4
Game froze on this screen and had to restart it.

fallow shuttle
#

PS4
Same error code as always, was just trying to give Merlin his gift

dry lagoon
#

PS4
Simply walking in-game can be difficult and unnecessary. This means it takes longer to travel within the biome and using the wells to bypass this too frequently causes game crashes. Switching or removing a tool helps but is temporary fix usually.

late hinge
#

I have had my ps4 crash a few times usually when exiting my house or teleporting

eager haven
#

Still same thing with How Far i’ll go quest to bring in Moana. Everytime it crash my game on PS5. This has happened for 2 months now with no fix. Bug report rest assure it will be fixed. WHEN? My patience is running thin on such crucial bug that prevents me from progressing my game.

keen swift
stable marten
#

PS4
Multiple times stuck walking in a doorway either of my house or someone else's if npc walks near me when exiting. It seems to be when I'm unable to walk through or push characters.

Twice when handing an item to someone it crashes on that screen. Once in restaurant handing meal and once during Ursula quest it actually corrupted my save game and I thought it was lost but ps4 had backed up to cloud. I feel scared to do anything in the game with all the crashing. Losing my save game twice. If you don't have backup to cloud Def get it.

lime lichen
#

I have been experiencing this problem constantly. When I leave my house my game crashes. This happens almost everytime i exit my house.

pallid night
#

I have the CE-34878-0 ALL THE TIME like five times per day I play it. It's really fristraighting to have tonstart over on a task. And wind up at your home when you need to be at the biome across the map.

dry falcon
#

Well I just lost my second playthrough because "my save data maybe corrupted". Thankfully I had a backup save in my usb. It's from two days ago but it's something. So a temporary solution for that error is to transfer everyday your save to a usb, when you are done playing.

red mango
#

PS5 question- the cloud save is missing from menu after purchasing Ultimate Edition. I play on Xbox and have my progress cloud saved; bought ps5 today, went to play and had to pay so I figured I’d get ultimate. Then when I went to launch game and the menu came up, there was no cloud save. PS wont refund and I’m wondering if it will ever have the cloud save listed in menu on ps5 ultimate edition

dry falcon
fossil timber
#

Hi Guys - has anyone got any suggestions? I started my game and I get ‘Game Initialization Error (#10)’ and I can’t play! I have reinstalled the game and restarted my PlayStation to no luck!

atomic kite
#

Game crashed when I was leaving my house, I went to reload and my save was corupted. I restarted the game, which is what I usually do. Now after I press a button, it gets stuck on the spinning star. I have let it sit for 30 minutes today, deleted my save and tried again.

sturdy sequoia
#

Platform: PlayStation 4
Issue: Game crashed error “CE-34878-0”

pallid night
#

What do we even do about that? I heard it was the last update or are they still working out kinks in the game?

pallid yarrow
#

Platform: PS5
Issue: My game never crashes but they last week it crashed once a day every day. It always crashes when I enter the left side of Frosted Heights. I barely have decorations on that side but it always crashes.

Another crash today 2/13 once again in only in the Frosted Heights. This is really bad because the update, I really hope this gets fixed soon. But seeing that Switch still crashes lets me know that it's going to months before it's fixed.