#{Archived} Update 2 - Items Disappearing

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zealous arrow
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Please post here if any items or houses have disappeared.

Use the format below:

Issue:
Item/House Name:
Screenshot/Video:```
hardy flint
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Platform: switch
Issue: inventory items disappeared. I went to talk to Merlin and he tried giving me elixira for Working Miracles and it had me drop items then error: you can't drop items here, but the items still disappeared 😦
Item/House Name:
Screenshot/Video:```

remote thorn
#

I was collecting ice pop sticks in Bonnie’s room for woody and one disappeared under the pile of boxes beside the toy box 😭 now I can’t move forward with woodys mission because there are no more ice pop sticks to harvest. Please help 🙏🏻

bold monolith
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We're in the same boat

normal breach
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The same happened to me !

bold monolith
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Platform: Switch
Issue: popsicle glitched into boxes, cannot complete Woodys quest

pine marsh
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Platform: Mac and Switch
Missing: Premium Starpath (paid for) along with the 2,500 moonstones, happened after 2 software crashes on my brand new Mac (which has never crashed until owning this game)
No worries just want my starpath xD ❤️

near ivy
#

Switch
Popsicle stick disappeared into the green box and now I can’t finish Woody’s “you’re my favourite deputy” quest.
Popsicle stick, Toy Story realm.

foggy harbor
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Platform: Switch
Issue: Goofys stall does not have pumpkin seeds, I restarted and they still not appear
Item/House Name: Pumpkin Seeds

rugged apex
#

Leader Shard

neon rune
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Platform: PC. Issue: Remy's House entirely disappeared from my game in september. This issue NEEDS to be addressed as it completely prevents game progression due to other characters' level requirements to unlock character quests. Item/House Name: Remy's House.

normal breach
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Platform: PC
Issue: popsicle glitched into boxes, cannot complete Woodys quest

spice ether
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Platform:pc
Issue: popsicle stick fell into boxes and disappeared. Can't compete woodys quest.

long ermine
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Platform: Xbox ; Issue: same as a lot of others. Gathering ice pop sticks in Toy Story realm and the one by the bed disappears into the boxes/bed area. Cant complete “You’re My Favorite Deputy” quest.

somber plank
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Platform:PC
Crafted club banner for Minnie’s quest and it disappeared. Now I can’t finish the quest.

#

Platform: PC
Can’t place the telescope for Wall E’s quest because it disappeared

#

Found the banner and telescope

copper cloud
#

Platform: Switch
Issue: Glitch on the Astronomy club when taking a photo. Then after restarting the game for 5x, I managed to take a photo but then the telescope was missing. Its not even on my inventory.
Item/House Name: Telescope

honest tree
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Platform: Nintendo Switch
Issue: Ice Pop Stick glitched into boxes and cannot complete Woody's quest.

minor fox
#

Platform: PC
Issue: new quest item for wall-e disappeared from game after photo and doesn't appear in furniture collection list.
Item/House Name:|| wall-e's telescope||

raven jewel
#

Switch

The big pretty waterfall at the back of the sunlit plateau disappeared woth the October update, and did not return with the December one. I believe there was another smaller decoration that disappeared as well, but I can't remember eat it was.

somber plank
#

I’m

amber ravine
#

Switch
Picked up both batteries for Buzz, only one showed up in inventory.

runic isle
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Platform: switch. Elixirs given by Merlin disappeared from my inventory

open patrol
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Platform PC
Game through steam
My cheerful chum’s banner disappeared off the wall and I can’t find it in my storage. Any ideas where to find it?

deep jetty
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Platform: Pc
after taking the pictures for the quests of both astronomy and cheerful chums both the telescope and the cheerful chums banner disappeared completely

bright prawn
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Platform:PC and Switch. Issue:moonstone volume decreases when switching platforms. Had 8k yesterday and down to 260 today which is what I got from the starpath and chest. All original from deluxe are gone.

river marsh
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Platform: Switch
Issue: Mickey's house is still not showing up in the game post update. Mickey's house disappeared in early November after moving it from the plaza to the far SE corner of the forest of valor. The house icon shows up in the far NE cave of the beach (directly under that corner of the forest of valor) and if I attempt to follow the glittering line to it, it takes me into the cave, but nothing is there. Please please fix and make the house available in my house furniture category so that I can re-place it. Thank you!

vocal burrow
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Platform: Xbox PC
Issue / Item/House Name: All the wishing wells (expect the main wishing well near the castle) and all villager's house icon disappeared on the map after update 2 drop.
Screenshot posted below: ⏬️

sudden tartan
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Platform: Switch
Item: Smelly Stocking - Disappeared from inventory when speaking to Donald but quest text did not advance, trash for next step of quest appeared

winter slate
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Platform: PC, Issue: The Remembering quest, I cannot complete it because Moana’s house is missing. It’s been missing since before the Scar update. Item: Moana’s house,

solar jewel
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Platform: PS5
Issue: Woody's carousel completely vanished when placed and no longer in inventory.
House Name: Woody's Carousel

quiet elm
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Platform: PC
Issue: popsicle glitched into boxes, cannot complete Woodys quest
Item name : Popsicle

hardy lion
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platform: switch
issue: almost every time i have to take a photo it crashes and i lose my items.
items: so far i’ve lost the scrapbook, snow family, cheerful chums club banner, and the telescope.

runic copper
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platform: Xbox Series X
issue: all crafting recipes for flooring (except 4) are gone. Can no longer craft asphalt.
item name: asphalt

tired python
mystic zenith
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Platform: switch. Issue: Buzz’s RV is missing and occasionally he goes missing assuming it is because he is in his non existent RV. Please fix this issue because I can’t go any further with his quests because I can’t place the spaceship I crafted in front of it.

deft spire
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platform: switch
issue: for both astronomy and cheerful chums quests, the telescope and the cheerful chums banner disappeared after taking pictures. they're also not in storage anymore

runic copper
tired python
gray cave
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Platform: Xbox1
Item: Snow Family
Issue: I placed the snow family (before Scar update) and when i exited edit mode it wasnt there, havent seen it since!

obtuse carbon
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Platform: Switch
Issue: Crafted items disappearing
Items: Walle’s telescope and Anna’s snowpeople disappearing

vapid thicket
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Platform : PS5
Issue : for both astronomy and cheerful chums quest, after taking the picture, the telecospe and the banner disappeared and they're also not in storage anymore

knotty anvil
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Platform: Series X
Issue: Item missing
Item: Fishing Elixir from Merlin. He gave it to me and I only had the other 3 in my inventory. I didn't use it. My inventory wasn't full.

hoary bane
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Platform: Switch Quest: You’re My Favorite Deputy. Issue : when opening the garbage piles to get the ice pop sticks one of them popped out and merged into the pile of boxes making the ramp behind it. I can’t find it again or pick it up so I can’t progress in the quest any further or get Woody. Item: Ice pop stick

pearl ridge
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Platform: PC (Epic)

I think this is the right place to post this 😅

After the latest update a lot of my items in the “collections” tab have been grayed out like I haven’t collected them at all and I definitely have. I have had to recomplete some of the collection tabs which is a bit annoying considering I already completed them once 😅

acoustic pecan
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Platform: Xbox
Issue: Unable to complete the Toy Story Quest ‘You’re My Favourite Deputy’ as I’ve gone to dig up the last ice pop stick on the left side of Bonnie’s bed and the item has disappeared into the furniture and is nowhere to be seen in the realm

brittle hatch
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Platform: Xbox
Issue: Ice Pop Stick glitched into boxes and cannot complete Woody's quest.

humble rain
#

Platform: PC
Issue: Telescope disappeared after quest
Item/House Name: Wall-E's Telescope
Screenshot/Video: This is where I put it but it's no longer there.

humble rain
#

The same thing happened when putting down Minnie's Banner in my house.

tidal basin
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Platform: PC/Xbox Gamepass
Issue: Wall-e's telescope disappeared immediately after taking the photo for the Stargazing Club quest (placed outside, in Frozen Heights), the same with Minnie's cheery chums banner right after the photo in my house
Item: Wall-E's Telescope, Minnie's photo banner

fickle lava
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Platform: PC
Issue: New quest items disappearing
Item/House Name: Wall-E's Telescope, Minnie's Club Banner
Screenshot/Video: NA

summer prairie
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Platform: xbox series x
Issue: chez remmy tables dissapeared and cannot serve customers

edgy tartan
#

Platform Nintendo Swith

left gyro
#

Platform: PC
Issue: Kristoff’s Stall gone when I move things around, it's not in the overworld and it's not in the inventory (it's been gone for over a month)
Item: Kristoff’s Stall

fringe heron
tidal basin
fringe heron
tough raven
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Platform: PS4
Issue: On the Breaking Bones quest for Scar, I dug on the 5th and final dig mound for the Lion’s Claw. However no item jumped out, no Claw went into my inventory and the quest tracker still says 4/5. I have restarted the game and the glittery dig mound is gone but no claw still
Item/House Name: Lion’s Claw

copper cloud
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Platform: Switch
Issue: For Buzz’s level 10 quest, I changed into uniform and it freezes. Restarted the game and Buzz’s buffet table is gone.
Item/House Name: Buzz’s buffet table

knotty dove
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Platform, switch.
Issues, quest items disappear once placed. Not in inventory. Blanket fort, telescope, Buzz spaceship

dim sail
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platform: switch
issue: finished woody and buzz's quests to come here, built buzz's rv and was encountering bugs so saved and quit. upon restarting, buzz's rv has vanished? i checked item inventory for it and the entire map, but it is gone, and there is no collision where it used to be.
on restart, this issue is NOT resolved

acoustic wedge
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Platform: PC Gamepass
Issue: Tables are gone in Remy's

mystic zenith
willow mulch
#

Platform: PC
Issue: Cheerful Chums Banner Disappeared
After I took the picture of us all standing in front of the banner and the game transitioned back into normal play mode, the banner was gone off the wall, and doesn't appear in my furniture list nor is it available from Scrooge.

cobalt token
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Platform: xbox
Item: crafted photo backdrop, not in inventory.

fallow orchid
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Platform: PC (Steam)
Issue: Sunstone Fragments night time fragment in the Forest of Valor is not spawning for me. I had Kristoff's stall sitting where it is supposed to spawn. After moving it, restarting the game, etc. it still isn't spawning so I can't finish the mission
Item/House Name: Sunstone Fragment (Night)
Screenshot/Video:

flat oyster
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I just updated my switch and went into Remi’s restaurant and there are no tables and chairs 😳🫣

weary yoke
weary yoke
arctic pulsar
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Platform: Xbox one / issue: Buzz rv disappeared after placed in the game. Placed rv in the game, logged out, logged Back in and rv was not there anymore

flint marsh
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Platform: PC
Issue: All of the newest quest items have dissapeared : buzz table, minnies banner, telescope

neat crescent
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Platform: PC
Issue: some fields and decorations are dissapearing

twilit shale
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Platform: Ps4
Issue: Buzz’s rv disappeared, I was running around doing daily activities earlier and saw it, then I started the space ranger recruit quest and realized it was gone? Restarted the game and it didn’t help. Also if I look at the cave where Ursula was originally trapped (I have her house built already and it’s placed in the glade of trust so I know it’s not hers) it says there’s a house there and I found buzz in there? I don’t know if it glitched out and the game thinks that the cave is his house?
Item/House Name: Buzz’s RV

solar jewel
twilit shale
turbid sedge
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Platform: Xbox 1
Issue: I walked into the store for the first time today and there was nothing there. I walked up to the platforms to see if they were just invisible but it wouldn’t let me interact with anything so I don’t think they’re there.

neon rune
solar jewel
bright dock
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Platform: PC

I have picked up both batteries in Buzz's quest, however it's only showing as 1, so I cannot complete this quest

meager horizon
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My game bugged so I couldn't save one of my rooms I redecorated. I restarted the game and now two items are completely missing. I checked all around the room and in my inventory but they are gone. What can I do?

crystal wagon
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platform: PC game pass
issue: All my sand stacks dissapeared from my storage for no reason, they were int that empty row
item: sand

hazy bluff
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Platform: Xbox (Gamepass)
Issue: Asphalt disappeared after crafting g
Item/House Name: Asphalt
Screenshot/Video:

topaz crag
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Platform: Xbox
Issue: 300,000 Star coins built up from farming and selling mostly over multiple months, disappeared overnight. Not sure if this counts as items but I don't see a better place for it.

dense radish
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Xbox One:

So I had a chest full of iron ore that I decided to craft into iron ingots. I crafted them into maybe 300 ingots. Gone. Not in my inventory, not in any of the chests. It took forever to get that many 😭 I'm gonna restart my game and hope that it's all back.

velvet fog
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Platform: PS4
Issue:Popsticks disappear
Item/House Name: Toy Story realm

desert birch
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Platform: PC Game Pass
Issue: Iron spike and brick fence disappeared after placing and did not return to my inventory. I placed a part of the fence and when I exited out of the furniture mode a part of the fence was gone, they were not returned to my inventory and I had to replace the parts that vanished by crafting a whole new fence.
Item Name: Iron Spike and Brick Fence -- Base

ebon scaffold
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Platform: PC and Switch
I placed the telescope for the Astronomy Club, took a picture, and it has now disappeared. It is also not in my inventory anywhere.

weary palm
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Platform: Playstation 5
Issue: Missing third scrapping stone
Quest name: The Heart of Dream light Valley
Screenshot/Video:

I've not been able to complete this mission from the beginning & wondering if anyone knows any fix. For some reason, Maui only gave me 2 scrapping stone instead of 3 that is needed & I cannot find it anywhere. I have contacted Gameloft & got no response for almost 2 months now. At this point, I really don't want to reset my progress but it bugs me that I cannot get any help.

graceful lake
#

Platform: switch. Issue: I cannot finish woody’s mission because theast pipe cleaner decided to jump in the grren box by bonnie’s bed and I can’t retrieve it. Restarted the game multiple times

river marsh
#

Platform: Switch
Issue: I crafted the astronomy club telescope. After taking a picture it disappeared and is not in my inventory. ALSO happened with the cheerful chums banner. I placed the banner, took the photo, and it was gone when I exited out of camera mode.

runic copper
wise parcel
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Platform: PC (Steam)
Issue: Remy's restaurant tables are gone!
Item: dining tables for the guests
Screenshot: Yes

arctic pulsar
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Platform: Xbox one / issue: buzz rv completely gone. Disappeared once i’ve restarted the game.

proud spoke
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Platform: switch
Issue: sunstone fragments disappeared
Item/House Name: had midday sunstone fragment but item disappeared when updated

oblique cairn
#

Platform: switch
Issue: Dropped shiny aquamarines while standing in the incline from the plaza into Sunset Plateau. They phased into the cliffside and can no longer be seen nor picked up.
Item: Shiny Aquamarine

lofty helm
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Platform:switch
Issue: iron and brick fencing disappear after exiting furniture mode. The posts are there but the actual fencing is not

dapper prism
#

Platform: PC & Switch
Issue: Scar's Cave is completely missing from my game. I can't continue the Buzz story line and Woody quest line without it.
Item: Scar's house

quasi grail
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Remy’s restaurant is glitching tonight all the tables are missing and it’s on my switch

prisma sleet
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Platform: Pc
Issue: While I was completing Ursula's "The Ritual" quests I got to the part where I needed to place the Enchanted Flower near the entrance to the Mystical cave on the beach. When I tired to place said flower on the beach it would not complete the task for the quest. So, I kept trying to move the flower and the flower disappeared from the floor and from the furniture inventory.
Iteam: Enchanted Flower

prisma sleet
upbeat nebula
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platform: switch
issue: kristoff’s stall has been missing in my game since september. i reached out for tech help and have only heard from a customer service rep that they’d pass it along to the right people. his stall disappeared after i attempted to move it and the game crashed.
item: kristoff’s stall

velvet lance
#

platform: mac
i tried the memory flower in house trick, heard the noise for the memories, but they never spawned. i'm not sure if those memories are just gone, but they weren't in the room where i was watering flowers. unsure if those memories are jsut gone but yeah

short niche
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Platform: PC **Issue:**I went into Remy's restaurant and all table and chairs are missing but it wasn't like that a few minutes ago

humble flax
#

Platform: pc
Issue: Crafted the TV for stitches lvl 8 quest and its glitches and disappeared. Now I can't complete the task 😫

open quiver
#

Platform: Switch
Issue: I was unable to dig the alien from the beach and when I restarted my switch it disappeared so I cannot complete the quest
Quest Name: Wanted: Aliens

novel flower
#

Platform: switch. Issue: didn’t there used to be a waterfall here where it’s dirt now at the far left side of the plateau?

viral compass
#

Platform: PS5
Issue: Chez Remi’s outdoor table

Hello, when I was rearranging furniture in my Plaza, I must have accidentally placed something on Remi’s outdoor table with tablecloth as it disappeared and it’s not in my furniture inventory. I cannot purchase a replacement for it from Scrooge’s store.

dense fox
#

Platform: xbox
Issue: missing telescope
Did the last bit if wall.e astronomy quest I placed the telescope and it disappeared not sure I'd it's a bug but it made me place it i took the picture it kind of makes you do and it was gone after exiting from camara

main crane
#

Platform: Switch
Issue: All ice rocks disappeared from the game after the 12/6 update and are still gone after today's hotfix release. Restarting audio didn't fix the issue.

wind oxide
#

Platform: Xbox
Issue: the quest for Moana “the remembering”, her house is missing
House: Moana’s vale
Video: it’s just not anywhere lol

lament schooner
#

Platform: Switch
Issue: All of the tables and chairs inside of Chef Remy disappeared.

exotic fulcrum
#

Platform: PS4
Issue: Several of the Large Rocks with the Log disappeared from my Forest of Valor. One placed by me and one that was originally there. I have placed them back.

eternal lantern
#

Platform: Xbox
Issue: clothing item disappeared from my inventory after I had to wear the buzz lightyear outfit
Item/House Name: blue reindeer cinched scarf
Screenshot/Video:```

novel flower
wintry shale
#

Platform: Xbox pass (PC)
Issue: Stitches TV is not in my inventory after repairing it or anywhere else, in collection it is as uncollected and in my crafting station it's not as an option to craft
Item/House Name: Stitch's Television set
Screenshot/Video:

quick rock
#

Platform: PS5
The Final Trial Quest issue: my ice tear seed I got from Merlin disappeared when I tried to plant it. I need it to complete the quest. Item: Ice Tear Seed

shadow atlas
#

Platform: Nintendo Switch
Issue: I obtained a festive squid and placed it in a chest for storage. The festive squid is no longer there. I save my game frequently and I always save before exiting. It's not in my inventory or any storage chest. I specifically remember placing it next to the regular squid in the chest.

mortal stream
#

Platform: Switch | Issue: No more wood or flowers spawning in the Forest of Valor | Item: All Forest flowers and wood types.

thorny briar
#

Platform: PC
Issue: Disappearing item - you can see in the screenshot where it used to be. It did have an item on it but that is in my inventory, and I'm unsure if I had two or if that got returned. Buuuut the item isn't in my inventory now.
Item: Gamer Desk

chrome hound
#

Platform : Xbox xpass
Issue: quest built to destroy, I have lost the beacon I went to set it down and it has disappeared and the quest didn't complete and I can't get stitch

tender whale
#

Remy's house disappeared and so did he..

iron sleet
#

On ps5. Went to skull Rock to place beacon. Placed it and it vanished. The quest says that I still need to place the beacon, but though Donald's icon is still in my furnishing tab, when I try to place the beacon again it says that I no longer have the item in my inventory and I have to speak to Scrooge. Can't get Stitch.

topaz root
#

Platform: PC
Issue: All seating gone from Chez Remy, player unable to serve food to villagers.

zinc radish
#

Platform: Switch
Item: Stitchs television
Issue: Stitchs broken television disappeared from inventory. When I exited out of the crafting window it said it was fixed but item is not in any form of storage or inventory and I can't give it to Stitch.

novel flower
#

Since the update on Xbox my flowers in sunlit plateau seem to only spawn on the side I can't access yet ...

lilac fern
#
Issue:I made to flower for the ursula ritual quest and placed it down near the entrances but it disappeared 
Item/House Name: ritual flower
Screenshot/Video:`
novel flower
#

Platform :ps4 : unable to collect everything for woody due to the items being non existant so cannot complete "you're my favourite deputy" quest

delicate lichen
#

I bought these two items yesterday in Scrooge McDuck’s shop. They would not place outside of edit mode and when I restarted my game, they disappeared completely like I never bought them 😦 it took coins and all

stuck pike
#

Platform: switch
Issue: Salty Garlic Cheesecake for Woody's Failing better has disappeared.

hardy horizon
random ruin
hasty escarp
#

@zinc radish No Stich's TV after installing update either.

frigid wedge
#

PC: Iron and brick fence.

I picked up all of them in my world as I wanted to use them for a bigger build. It says I only have 43, however I thought I had more than that. When I go to put them down it eventually goes into negative numbers, and will then disappear when going out of build mode

hasty escarp
#

Still not able to complete. It is greyed in on the furnature collection. Not available in crafting and not in inventory.

willow zenith
#

Platform: PC
Issue: Over 100 soya disappeared
Item Name: Soya, out of a regular chest (not the dark brown chest)

Double-checked all my storage chests & even when I go to make Teriyaki Salmon for a quest item it even tells me I have 0 soya.

novel flower
#

Platform : Playstation 4
Issue : Lost Inventory

I have an issue regarding the festive fish. I collected all 5 festive fish and stored them in a chest. The game crashed and When I loaded up the game again, the festive squid disappeared from my chest and ever since the festive bubbles don't seem to be popping up anywhere in the game anymore

upbeat kestrel
#

Xbox series x
I also lost the festive squid.
I believe mine was because I was cooking and it didn't prioritise my inventory and took from my boxes instead. Now I don't want to cook fish meals cause I'm afraid of losing the rest.

thick ember
#

Platform: Mac
Issue: ~~Maui's House is just totally gone. I've had him for weeks now. I've been in his house. Noticed last night it was missing. Not sure for how long bc I never visit, but I'd guess 2-3 days. He's still around so I didn't really put 2 and 2 together until I wanted to reorganize the neighborhood. I can go to him and he'll take me to his house, but it's buggy and of course when you're inside you can't see where you are on a map. But I've checked each house marked on my map and none are his. ~~Oddly though, the ||cave where we find Ursula|| is showing as a house, and I don't recall it ever doing that either.

Scratch all of that. Totally ignore me. His house got turned around and the only side I could see made it just look like a rock. Only found it because I finally saw him in the house.

ivory trellis
#

Platform: Switch
Issue: Goofy's house disappeared. I moved it from its original location and the next time I logged into the game, it was completely gone and not in the edit menu either.
Item/house name: Goofy's house

Update: I now have two quests that require going into Goofy’s house and it’s still missing, so I can’t complete those quests

hasty escarp
#

Platforms: xBox & Nintendo Switch. I still cannot craft Stich's TV. The TV is greyed out. I did not even get to fix it. The game is stuck, I have no TV to fix & I do not have a fixed one. There is no cancel quest available to even start the quest over. There was an option to cancel a quest before the update. This leaves me the options to start over from the very beginning losing all progression or to wipe all save data to reinstall the game. (NOT REALLY OPTIONS THAT SHOULD BE TAKEN since I am using both platforms with cloud save) I am grateful for the developers hard work on the issue with the continuous scrolling of the crafting menu when I went to fix the TV. I know this might be a big ask to make the TV available.at Scrooge's Store or a possibility to mail the TV to players in-game if they submit a help ticket with their player ID

vivid arch
#

Platform: Xbox
Issue: in Merlin's Final Trial Merlin gave me the book but I cannot find the Ice Heart Seed in my bag.

novel flower
#

Platform: PC
Issue: House disappeared awhile back while moving it to another biome and now I can't finish Minnie's quest that requires me to go to my house.

shadow heart
#

Switch
Goodness level check
Placed all 3 signs then one vanished and I now only have 2 signs and can’t complete the quest

hybrid slate
#

Platform: Switch
Item/House Name: Homing Beacon
Issue: I attempted to place the Homing Beacon so I can get Stitch but when I placed it near Skull Rock, it disappeared and is still saying that I have to place it though it's gone from my inventory

novel hawk
#

Ps4
Everyone saying should get gifts daily under the tree in the castle every day I have checked and I have had none

silent delta
#

Platform: Nintendo switch, Issue: just recently had a crash on my game and after this recent crash I’ve somehow lost all my coal ore I had two stacks in my chest I’ve had them for a while and now they’ve gone, I know it’s just game, but all this work that I did for it to all disappear because of a crash. Do have screenshots of after if required.

proud sentinel
#

Platform: switch
Issue: my ice heart seed never appeared in my inventory when interacting with Merlin. I cannot move forward with the quest without it
Item: ice heart seed

agile oar
#

Platform: PC
Issue: A planter disappeared and I can't place anything where it used to stand. Restarting doesn't change anything.
Item/House Name: Pink, Blue and Purple Flower Rectangle
Screenshot/Video: This shows where it disappeared and where I can't place anything else.

Update: object reappeared after 15+ minutes of playing

indigo briar
#

Platform: Switch
Issue: decoration disappeared
Item/House Name: round planter

ashen pendant
#

Platform: Xbox series s
Issue: quest item disappeared
Item/House Name: wooden crate for Donald forgotten project

heavy flicker
#

Platform: pc issue: festive fish disappeared from my storage chest

oak wyvern
#

Switch. I have finished all the quests and used to have scars stove but cannot find it anywhere. Scar stove

open totem
#

platform: playstation
issue: festive fish disappeared from inventory

void olive
#

Platform: Switch
Issue: Buzz’s house disappeared when I placed it so now I can’t pay it off to progress all my quest.

glass inlet
#

platform: pc Issue: I was organizing my meadow and put out the mickey statue along with the sunbird feeder but then when i went to save they disappeared. They are no longer in my inventory. I have searched all over my map to see if it gone thrown anywhere. What can I do to resolve this?

wispy bridge
#

Platform: Switch.
Issue: Remy and his house are gone! item/house/name:
Remy

solar helm
#

switch, stitch tv has disappeared and I can't complete the lvl 7 quest. and I can't make another one

vocal dagger
#

PC
I had Wall-E's garden in a corner of the map in the plaza and the coffee cup needed for Stitch's quest spawned inside a rock of the map (not the kind you can move.) I picked all of the carrots up not knowing there was supposed to be a cup as well until I looked it up.

bleak marten
#

Platform: switch
Issue: stitch's house disappeard after I placed it and my game crashed. It is also not in furniture. The queast from Donald tells me to pay for the house. But is isn't there.
Item/house/name: stitch's house
I found the house!! 🥳

lofty lark
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Platform: Switch Issue: Remy's House entirely disappeared from my game 2 days ago Dec 27. This issue NEEDS to be addressed as it completely prevents game progression due to other characters' level requirements to unlock character quests. Item/House Name: Remy's House.

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@tender whale same for me apparently there is a trello ticket for this. Can't do any of the quests until fixed 😩

tender whale
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@lofty lark Hope they fix it.. I've done everything else you can do around it. Currently need to give him the furniture set and I've placed one in the village and have one to give😔

lofty lark
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@tender whale I only just started the game last week so I thought I was losing my mind or doing something wrong until I found this thread 🤣🫣 I hope they fix it soon is annoying for sure and really don't want to start over.

shadow yacht
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I redecorated my rooms and now my empty frame is gone. Can't find it any more in my furniture.😫 Where can I get it again?
Thanks for help 🙂

bold kite
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Platform: Switch
Missing: Hardwood

spiral sandal
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Switch. 1 of Donald’s signs is gone from inventory

zenith canopy
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Issue: 4th sign of scrooge mcduck disappeared 
Item/House Name:  scrooge mcduck sign
slow swallow
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Platform:Xbox
Issue: House disappeared after moving it
Item/House Name: Woodys carousal house
Screenshot/Video: It was in front of WALL·E’s in the meadow, then moved it in front of where I’m standing and now it’s gone, not in my inventory either

muted umbra
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Platform: ps5
Issue: it’s been almost 5 months with no Scrooge shop. I can’t do the ho ho ho village duty so I’m missing out on rewards. Hopefully we can do it again next year… can’t do some quests too. It’s been such a long time

gaunt ibex
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my 100 plots of farm land dissappeared today. pc steam platform dont know how to send a snapshot of were they were. user ID 43E238C9B66BC8AB

clever hedge
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I made a brick and iron railing on the PS4, the pillars stayed but the railing and the bricks they stood on disappeared, is there a fix coming soon

elfin zinc
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Platform: Xbox one
Issue: Like @gaunt ibex I've just logged in and 320 plots of pumpkins, that were planted and watered twice, waiting to finish, have completely disappeared. That's hundreds of thousands in game coin to replace in terms of seeds as well as twice as much in good coin income when harvesting with a gardening skilled character. What happened to our farms???

elfin willow
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Platform: PC Steam
Issue: Quest The Remembering new Memory doesn't appeared. I got all item quest but memory doesn't appeared.

coral ferry
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Platform: switch
Issue: i put buzz RV in the village and when I exited the furniture panel it’s vanished. It’s not in my inventory or anywhere in the village. I’m unable to access the Scrooge sign to actually construct it and complete the quest
Item/House Name: Buzz Rv

novel flower
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Platform - Nintendo Switch. One of my two gazebos has just disappeared 😭😭 They take SO LONG to craft! Can’t believe it. I’ve rebooted the game three times, checked the whole map incase it glitched and put it somewhere else, it’s 100% not in my inventory either.

robust plume
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Platform: Xbox series X
Issue: I was doing the "Burying an eel" quest for Maui. When I caught the Eel my game glitched and it disappeared. My fish trap is no longer baited and despite fishing in the same area for days. I haven't caught any more eels. I can't complete this quest for Maui and I feel like my progress is halted. I sent in a report but nothing back.

mystic bluff
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I was doing scrooge quest treasure hunt part 2 and then my map he gave me disappeared and the task says use your magic on the map in your inventory but it's not there anymore and I am stuck
Platform on steam pc

waxen fox
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Platform: PC - Steam
Issue: Scrooge’s Shop disappeared from valley after moving building to redecorate. Shop icon appears on map, however map icons are also no longer appearing correctly.
Item: Scrooge’s Shop

dapper cairn
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Platform:Switch Issue: Festive fish. I have caught 4 of the festive fish and stored them in chests. They all disappeared.

quiet path
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Platform: Switch
Issue: Moana's house disappeared after moving it in furniture mode. I tried restarting the game a few times, the house has not reappeared and it is not in my inventory.

young lodge
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Platform: Switch
Issue: I've had 3 quests now that have had me place items ei: snow family, buzz's buffet table and the scrapbook outside the main well. I am not sure if we are supposed to have these items still in place after you complete the quest but immediately after taking the usual glitching photos the items are gone. Is this normal? If so that kind of sucks as some of the items would be very nice to have exactly how we had them from the quest and placed.😅

weary fable
steep vale
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Platform: Switch
Issue: Goofy’s scrapbook disappears after final quest and it is not in the valley or my inventory
Item/House Name: Scrapbook
Screenshot/Video: n/a

dim ruin
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Wall-E's Garden has been gone for months I was moving his house and garden to the sunlight plateau and the garden disappeared. I cannot get it back. I have reported this issue several times over the past few months and still no fix it response

hybrid slate
icy tusk
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Platform switch
Issue went inside the restaurant bringing a character with me and all the chairs and table were gone.

fickle jungle
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Switch
Chandelier disappeared from my first room, I had it out in the room & its gone.

shell fractal
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Platform: PC
Several items have disappeared in my game since I got it.
Merlin's reward (small potion set) got automatically gifted to him during a quest where we have to give him something blue. Took me months to get one back by pure chance.
I also had the same glitch listed above with the empty Chez Remi too.
Several items disappeared with the glitch of exiting Furniture mode. I can't recall them all, but the dresser we get from Goofy, as well as several craftable items like lamps and such (which I reported in the Furniture issues thread), all disappeared after exiting furniture mode.
That last one is particularly frustrating as several of us have already expressed for a while now.

frail aurora
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Platform: PC
Stitch's TV will not show for. I can select it and put it in my inventory, but every time trying to set it down, it turns invisible. Tried putting it back in my inventory (it does show in my inventory) then restart the game, but still invisible when going back in to set it back down

harsh quiver
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Platform: Nintendo switch
Issue: when I get a quest any item needed for the quest does not respawn/grow

versed shell
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Platform: PC
Issue: Two quest items disappeared even though they were successfully placed within the valley
Item/House Name: Stitch's rocket, Wall-e's telescope from the astronomy club
Screenshot/Video: No, they're gone :'(

young lodge
astral nimbus
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Platform: Switch
Issue: Can't pick up Dark Crystal from pedestal from A Deal with Ursula quest because there isn't any 🥲

zealous light
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Platform: Switch
Issue: WALL-E garden randomly disappeared one day? It’s been 2 weeks and it hasn’t came back no response from the email thing 😦
Item/House Name: WALL-E Garden

summer lintel
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Platform: switch
Issue: Merlin says he gave me the book and ice heart seed, but ice heart seed never appeared in my inventory. Quest completion not possible now.
Item: ice heart seed

ivory isle
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Platform: Nintendo switch
Issue: diminishing inventory (connected to other issue posted about Final quest).
I pick up items and they aren't recognised in inventory. Yet other times it says my inventory full.

Video:

thorny oak
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Platform PC
Issue: Wall-e and Elsas items for quests disappearing. With Wall-e it was Telescope, with Elsa it was family of snowmans. I sussed it is because of the photo mode. (they are there before taking the photo, after leaving photo mode, they dissapeard.

jagged swallow
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Platform: PC
Issue: For Elsa's "Chasing the Wind", after crafting 3 wind chimes, I entered the realm. However, only 2 chimes remained in my inventory. I have nothing to hang on my third branch.

novel flower
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Platform: PS4
Issue: Not able to find Prince Eric’s house
Screenshot / video:

tender marsh
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Platform: xbox.
Every time I try to place stitches TV it immediately disappears no matter where I place it. It goes invisible but I can still pick it up, move it and put it back in my inventory. Just can’t see it

somber heron
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Platform:PC
Issue: WALL-E house dissappeared and I can't do other missions because of this (it's not on the inventory btw) it's been 2 months since it disappeared and no answer from the support on the email either!!! please help!
Item/House Name: WALL-E House

glossy lichen
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Platform: PC Xbox
Issue: I don't want to be annoying but my clock tower has't appeared yet, not in my furniture inventory nor my valley, and since it is a clock tower I think it's easy to spot around if it was placed somewhere around the valley. I wouldn't mind if I could just buy another one but I have to craft it again, it's too much materials...
Item/House Name: Rustic Clock Tower

dapper halo
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plateform:pc issue: remis house disappeared and its not in my inventory anymore

rotund scroll
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Platform: Steam
Issue: I had finally gathered the iron needed to craft Kristoff's stall and placed it in the meadow to complete scrooges quest. When checking it out I saw hardwood and attempted to buy some only to get an error. To try to go around the issue I saved my game and reset it only to no longer have kristoffs stall anywhere. There seems to be some golden footprints in the area now though (probably related to another character but the stall comes first) thanks for reading.
Item/House Name: Kristoff's Stall

spare yoke
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Platform: XBOX GAME PASS - PC has anyone had the issue where you redeem the golden potato and then your house gets DOWNGRADED? and im not able to upgrade it again

native salmon
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Platform:switch issue: stitches TV is gone from my inventory I was never able to repair it yet he’s waiting in his house for his fixed TV which is now a piece of furniture that I can’t put in stitches house!

shell helm
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Platform: PC/Steam
Issue: Tried to place the Homing Beacon on Scar's home thinking it was Skull Rock and the item disappeared. Can not continue the quest because the Homing Beacon is simply gone
Item Name: The Homing Beacon
Edit: found it randomly from the forest of valor. So all good!

keen glacier
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Platform: Xbox series S
Problem: The Buzz flyers, which I created, have disappeared from the inventory.. they are not even in the furniture section

outer lichen
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Platform :Pc Issue :ALL flowers in ALL biomes naturally spawning or pick up , drop ,placed disappearing randomly and reappearing thought the day Randomly coming back sometime in build mode , sometime not coming back until game is restarted , or not until next day even after restart One second they are there the next they are ALL gone

muted umbra
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Platform: ps5
Issue: my scrooge ship disappeared back in September when i was rearranging my village. My map icons r bugged. Please fix it next patch its been five months 😭

crimson tulip
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Platform: PlayStation 5
Issue: Transferred 13 Hardwood from house storage to inventory, & it disappeared.
Item/House Name: Hardwood
Screenshot/Video:

astral saddle
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Switch (handheld mode), for the last week or so I have watched critters disappear before my eyes (not ones that end at a certain time)!and I can’t find them anywhere in the whole biome. If the game crashes and I have to restart it the critters seem to reappear but this is a new and reoccurring issue for me. Today’s a Sunday and at noon several new critters were meant to appear and they’re nowhere to be found. Second issue is I picked up some items like flowers and they were not in my inventory when I went to put them in my home storage.

nova talon
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Platform: Switch Issue: all dropped items disappeared. Item/House/Name: literally everything that I had dropped on the ground, gems,wood,food,coal,iron, all planted flowers as well. etc…

wispy holly
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Platform: Switch
Issue: Fence disappearing. I place a fence, shows up all good to go, leave edit mode, and everything vanishes except for the pillars. Some of the full fence sticks, but i’ve done this a few times now thinking it was maybe a one and done glitch but unfortunately not 😔
Picture: (i would’ve uploaded a video but unfortunately i ran out of fence)

restive moss
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Platform: Xbox
Issue: Missing house
Item/ house name: My players house
Screenshot:

I was decorating an area for my house and when I went to save it my house disappeared, has yet to come back. It’s been 2 days

sullen coral
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Platform: PC
Issue: Goofy's house still missing for 2 months for me, there's two quests I can't complete because of this. I was decorating and just moved his house from the meadow to the plaza. Haven't gotten an answer from the support either ever since.
Item/House Name: Goofy's House

willow cairn
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I have a decision to make. Earlier today I got the quest from Elsa to fish for the Arendellian Herring in the rain. It instantly rained and I was able to immediately catch this fish in the red ring. I then fished in an additional red ring, close by and caught a lobster. I make the pie and BAM no fish in my inventory.
Now.....do I have to restart from 24 hours ago...of continued game play, and revert to a cloud save? Please, say that I don't have to do that! 😓
Please post here if any items or houses have disappeared.

Platform: Switch/Purchased game.

Issue: Missing Arendellian Herring

No picture of item. Not in inventory.

Please reply ASAP. Thanks!!

Already logged out and back in.

dusty perch
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I bought a white wallpaper with golden stars from scrooges shop today and I went to use it and it's not there for me to use. I've closed and reopened the game and everything and nothing. 😫

toxic sluice
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Platform- switch
Issue- missing house (Merlin’s)
Item- Merlin’s house
It looks like others have had this issue too. Has anyone heard back?

violet burrow
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platform: Xbox
Issue: gooey paste is missing
I ate the gooey paste and had the spicy garlic cheesecake in my inventory. I exited the game for a couple of hours and decided to play again. When the game loaded the quest showed I ate the cheesecake and only needed to eat the gooey paste but I can’t find it.

cunning wagon
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Yes. Buzz, woody. And some more ...... When is it going to get fixed

copper ruin
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Platform:switch issue: stitches TV is gone from my inventory I was able to fix it but when I go to give it to him it’s vanished

umbral sleet
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NO LONGER SPAWNING
(Switch)

UPDATE: I found the yellow houseleeks! One was behind Scar's cave. Two more were found under his cave, which is weird. Hopefully we don't have to move everything in order to find items in the future. Still looking for the daily oyster. No luck yet. I've moved everything and nothing. I have my fingers crossed that it will show up soon! 🤞

Since the last minor update (NOT the major December one), I no longer have "oysters" or "yellow house leeks" spawn. I haven't gotten any of either item in weeks.
They must be in the same void with the bones and icebergs that no longer spawn

west orchid
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Platform: Switch
Issue: Book 1 from Remy’s quest that is suppose to be on dazzle beach near goofys stall does not appear for me and I’ve dug up the whole beach and it’s not there
Item/House Name: book 1 for Remy quest
Screenshot/Video:

lusty zealot
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Platform: PC
Issue: Ordered an item from Scrooge and showed I collected it nut is not showing up in my inventory. tried restarting the game bought it again and nothing once more
Item: White Long-Sleeved Turlteneck
Screenshot video: N/A

obtuse herald
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Platform: PS4
Issue: Whenever I go to use the Iron Spike & Red Brick fencing, the spikes disappear once I leave editing mode, & only the pillars at either end are left visible. I really love the look of this fencing, but this glitch has made it near impossible to use. Please consider looking into it

oak fog
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Platform
All of my coal (100s) disappeared

simple beacon
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Platform: ps5
Issue: Family of snowmen disappeared after I took the picture to finish the quest for Anna. Item: snowman family

cursive zenith
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Platform : Switch
Issue: money gone
Sold a bunch of flowers gems and eggplants and got a little over 20k, ran around with Anna foraging and went to sell again, and only had 2k and none of the items I sold in my inventory?! I didn’t buy anything or even go into any stores. Kind of bummed, was saving up to expand my house

coral grail
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Platform : Switch
Issue : Stitch's TV missing
Can't complete Stitch's quest because his tv is completely missing. At the part where it says to go to his house and give him his tv and it's nowhere in my inventory. Been stuck since last update. Also doesn't give me the option to recreate the tv at the crafting station.

knotty crag
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Platform: Switch
Issue: all of my wells except the main plaza we'll have disappeared from my map. They still exist in the game and I can move them through furniture but I can't use them to fast travel. Fixed it by restarting the game.

spiral cave
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Platform: Switch
Issue: I've harvested about 20 rice. Gone to make all the sushi I need for missions and I have no rice

oblique oasis
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Platform: Switch
Quest: Built to Destroy
Issue: house disappearing
Item/House Name: placed stitch’s house on the beach to unlock him & the house disappeared. Not in inventory or in valley

dry harness
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Platform: PS5
Issue: I've bought a couple of hairstyles from Scrooge's and none of them show up in my inventory. Not in hairstyles or in the all section of the wardrobe.
Item/House Name: The most recent one was the hair with the minnie bow in it.

slim ivy
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Platform: Switch
Issue: all furniture and items disappeared
Item/House Name: Remy's restaurant and Scrooges Store
Screenshot/Video: