[Archived] [12-6-22] In-Game Limited Events (i.e Holiday Events)

[static tide]

Having an issue with an in-game limited time event that is NOT the Star Path, please post them here.

Platform:
Issue:

[high anvil]

Platform: switch
Issue: When I reach the end of the Halloween event I don't have the 10 points I need for the last reward, but the game tells me that it doesn't give me more tasks to get those missing points. Has this happened to anyone else or is it a bug?

[weak dagger]

The last reward is for folks who spent moonstones on event currency and want to recoup some once they have purchased all prizes. If it's not available to you, then you are done with the event.

[azure kestrel]

I keep seeing post a of everyone having candy buckets show around the valley but i havent had any show for me.

[weak dagger]

This is also not the thread for Star Path issues. You want https://discord.com/channels/938880698478125057/1032310043560902676

[snow zealot]

This issue but for me as well

[twilit herald]

Platform PS5
Issue: can't sit on Halloween Bench. Any time I try, I just stand there, and I can no longer do anything in game except move the camera. I have to crash the game. 😦

[spice bane]

Switch:
When I put the Halloween candy I pick up from the plaza into a storage chest it leaves my inventory but the number is storage doesn't increase. It's happened 2 days in a row.

[sacred mirage]

Platform: PC
I've completed all the holiday event dreamlight objectives but haven't received any of the rewards

[verbal viper]

Platform:PC
Issue: Candy buckets are spawning in building walls preventing pickup. Have to go into editor mode and move the buildings to collect.

[frank citrus]

My sister is also having this problem.
Platform: switch

[stoic otter]

Platform: Switch
Issue: The pumpkin buckets for the Halloween event have not spawned in my plaza. I can do the other Halloween events, but these buckets aren’t popping up.

[night lark]

I also have not received any of the rewards for completing the dreamlight objectives.

[shy mountain]

The Trick or Treat Halloween Duty is not registering regardless of gifts given

[shy mountain]

it ended up working 👍🏻

[coral totem]

Platform: PC, Issue: No rewards obtained from completing Halloween Dreamlight Tasks as has been mentioned above. Unable to screenshot as I can't get into the game but wanted to post due to it being a timed event. Thank you!

[sacred mirage]

I'd recommend submitting a ticket on the trello as well, these threads don't seem to be super monitored 😅

[digital escarp]

That's primarily because they're for reports, not responses. You can often find responses to these threads in #dreamlight-help . (I know this reply is sort of a contradiction, but it seemed appropriate for this specific comment.)

Also guys, you DO get rewards from the Halloween Dreamlight Tasks. Look in your furniture inventory under "all". You may have to scroll down some or all of the way.

[dusk dirge]

@shy mountain Did you end up doing something different? Curious cause I'm on Switch and my Trick or Treat duty hasn't moved beyond 8 of 10 in a few days now despite giving everyone at least one gift and I've got 16 of the 18 possible villagers.

[shy mountain]

Yes! I ended up finding out that it only increases when you gift the event candy, I noticed it only counted once per villager so I’d day gift each of your villagers at least one of the event candy even if you’ve already gifted them today

[dusk dirge]

That was it, weird thing is I don't recall giving 8 others the event Candy ever... oh well, at least if others don't get it they can see these posts and find out why.

[umbral fog]

I never received my stuffed raccoon critter I paid for. I would include a screenshot but I can can't even log in 😦

Platform: Switch

[jovial sedge]

That is not a bug. You ran out of pumpkin tokens and the Moons are left infinitely available. I have that issue, as well.

[low pilot]

Platform: PC
I am missing many of my halloween achievement rewards despite them all indicating as "claimed". They are nowhere to be found in my collections page.

[marsh mango]

How do you get more candy? My wife is stuck on 9/10, but there aren't any buckets appearing. Everything online says it can be any gift, by the way.

[rocky karma]

Sadly the developers changed it to Halloween candy only and it stopped spawning after Halloween

[gilded quarry]

I have a issue with buying the event pass. If i want to buy it is says that there is a issue with the request and could not be completed. I have enough moonlight and my account is synced. Anyone knows something?

[clever mountain]

Platform:Xbox
Issue: I’m stuck in the truck or treat task, I’ve been gifting things to different characters and it’s not showing anymore progress

[errant fjord]

I never got any candy buckets spawn in the plaza. Logged in almost every day looking over the last 2 weeks. And I’ve even heard they don’t de spawn. Not a single one. It’s killing me not having the achievement as that’s what motivates me to play. 😩

[thick crown]

I was able to give villagers just regular candy to progress that task

[vagrant coral]

Never had the candy buckets spawn. On switch. Can’t complete the Halloween feast task.

Please let us use regular candy to finish this task. Perhaps one made with cocoa, one from sugarcane, one from vanilla.

[rocky karma]

I don’t think they are sadly going to read any of these comments 😦

[sacred mirage]

I posted here and submitted an official ticket and still haven't heard anything lol

[rocky karma]

Last time I submitted a ticket they didn’t reply for 20-30 days.

[static tide]

Unfortunately they are behind on tickets so it will be a while. Posting here does not guarantee a response from Gameloft as outlined in #1021059232637927535

[rocky karma]

Apparently posting anywhere does not guarantee a response. 🙃 I don’t understand why they aren’t using our investments in this game to hire additional social media, customer support and developers. To help address all the concerns players have. I understand FIXING bugs and glitches can take time which I completely respect. What bothers me however is their lack to address all of players major concerns that haven’t been addressed.

[static tide]

I checked their job site, there are job postings up. Hiring process in any company takes time to screen candidates and get them started. As someone who used to work a support job, believe me when I say, they will do what they can to get to all tickets in a timely manner, but being that I do not know how big their queue is, we cannot provide ETA on responses. I know how frustrating it can be, but I have faith that with time, things will get better. They have provided us with a Trello board in #known-issues that will highlight some of the issues they are aware of. Again, being that there is a large volume of issues, not all issues will be there, but that doesn't mean they aren't aware of it/looking into it

[rocky karma]

My thought is it doesn’t take much effort just to acknowledge a issue by listing it. Players want to know that what they are saying is being HEARD even if it might take a long time to fix it. I rather see all the issues listed and see oh they are acknowledging my issue than not see anything posted about it especially if I know other players are having the same issues as me.

[static tide]

Understood, but think of it this way (and this is just me) Browse the forums to look at all the unique issues and multiply that by 2 since not everyone uses Discord. In order to confirm an issue, someone has to go in and try to try and replicate the issue so they can verify it's an actual bug/issue. It's not an easy job unfortunately and usually the support team will handle the attempts for work-arounds etc, but again, they are swamped. Think of it as, if half the players of the game have an issue and put in a ticket (using Discord numbers) that's over 35,000 tickets. Thankfully they are detailed in their hotfixes of all the issues that are being included in their fix. Again, not invalidating the frustrations as I totally understand, but my theory is that they are not ignoring us on purposing, they just are overwhelmed/busy.

[red ibex]

Platform: xbox series issue: I never received the in game mail for the moon shards that were sent to everyone on 11/7/22

[pine marten]

Platform: XBox Series X
I tried to use the code for the "Gold Potato" Friday and Saturday, it gave me an error message both days multiple times. Now it's saying Code doesn't exist. And I have nothing in my mailbox.

[lethal iron]

Platform: Steam
I've also tried to get the golden potato and I get the message "The code does not exist". I've been trying for 3 days now. Code I've been using GPOT-OATO-LDFS-ENNM

[spice sonnet]

Please check out #📢game-news for an update on the code!

[ocean gazelle]

Platform: PC/Xbox Series X
I also never received the moon shards and neither did my wife.

[sand copper]

I can’t find an update, I’ve tried the code and it’s not working for me on Switch

[woeful loom]

It’s currently not working due to it’s expiry,the GameLoft Staff and Devs will look more into it when they come to work/their offices 🙂 .

[sand copper]

Thanks very much appreciate that ☺️

[woeful loom]

You’re welcome