[Archived] [12-6-22] Avatar Customization Issues

[thorny osprey]

Having issues with avatar customization? Hair, Skin, Facepaint etc then please post below.

Platform:
Issue:
Screenshot/Video:

[cedar lily]

Platform: Xbox
After patch I can only use the wardrobe for a few minutes, then the game freezes. Audio still works but no ingame buttons work. Have to hit xbox button and kill game.

[dawn sigil]

Platform: Switch
Issue: purched a hair style from Scrooge's after the update, item shows in my clothing collection tab but is not available in hairstyle customization option at all.

[proven jackal]

Platform: Xbox series x

Twice I tried to use the customization tab and game wouldn't let me out close out of it. Sound was still there and I could move my toon around but couldn't close it. Had to restart game each time

[graceful saddle]

When I’m the facial hair menu, can only select the short beard. Unable to move to any other option.

[wet scarab]

Platform: Playstation 5
Issue: black face paint turns into dark brown when inside the house. Clothing and hair stay black so it isn't the lighting inside

[regal saffron]

Platform: Xbox After the update, my game keeps crashing everytime I go into the customize menu.

[pallid relic]

Platform: Switch (this is basically the same as darkmagic's) but the customization is glitched to where its not saving/duplicating
takes some messing around to attempt to get something to save, but is noticably bugged

It had copied the hat and didnt show the green shirt before this

[cedar lily]

If I try to move cursor to medium beard, the beard page stops working with the selector disappearing.

[sick rain]

Platform: Xbox One X
Issue: Stuck in avatar customization after editing a custom clothing.

[wide glacier]

I’ve been having this problem since the update on the Switch. Every time I open the customization menu, the game crashes.

[lean plume]

I have an issue when i change clothes it changes my body shape. I have to constantly go and fix it.

[twin temple]

Cannot access customized clothes on switch! I can change my clothes to any in-game clothes but if I try to see my customs the game immediately crashes. It’s very frustrating not having access to the new Halloween motifs 😩

[dawn epoch]

The beard selector stops halfway down the page and won't scroll or select any

[little harbor]

Here it is

[dawn sigil]

Thank you!!

[keen willow]

PC & Switch: Since update I cannot use the magic tool.

[silk nacelle]

Platform: Switch and Xbox (I've tried with both to get it to work)
Issue: Unable to deselect / select mustaches or scroll past that section on facial hair
Screenshot/Video:

[split isle]

Customize items doesn't show up when I want to make a new item (PC)

[pastel gazelle]

Xbox one/game pass-
after 10mins of gameplay and crashed after I tried to go to the customize clothing, literally impossible to make an outfit, I had no issues before the update but now it's impossible to make an outfit

[coarse socket]

@sick rain I have this problem in the Switch. Sometimes the game crash after

[solemn sand]

Completing customised dress keeps crashing. 5 or so times. Tried building a little at a time and repeatedly saving. Gets 2/3 through and crashes again. Can't seem to complete it.

[silver cape]

Xbox one

Keep getting stuck in the wardrobe menu, have to force close and lose my designs

[tropic rain]

When I am trying to create a male character I can apply a beard but not a mustache, nor do I get a opacity setting the moment when I select it or when I hover over it. But when I'm on my female character I can apply any type of facial hair with the opacity setting and everything

[granite jay]

PC, Steam. Buying clothes, it takes my money, and nothing appears in my mailbox or inventory. Tried to repeatedly buy a top that just disappeared as soon as I clicked to purchase.

[sacred pilot]

Platform: Nintendo Switch
Scrooge gave me a shirt to wear for his quest , but unfortunately it's not changing.

all my other clothes are currently working except this one .

[vast geyser]

Platform : PC -steam
When I try to create a new character, every time I get the name "player name" and I've been trying for days now.

[mellow siren]

When I originally created my avatar prior to the game release, the blush I put on her cheeks and nose looked fine, but now in the past few days, it looks like she has a severe sunburn. Is there no way for me to adjust this? I've looked everywhere in avatar customization, and nothing works.

[frozen wigeon]

I do have the same issue tried multiple times. It ruins the experience kinda when name is replaced with player name

[gusty quail]

Hello, I just got an outfit bag and "unlocked" a haircut I already had since it's a base haircut?? Thought it was worth mentioning.. ^^'

[torpid plover]

Facial hair menu gets stuck or can’t select changes to beard/mustache as previous posts have indicated