#[Archived] [12-6-22] Items Disappearing

1 messages · Page 1 of 1 (latest)

tawdry mantle
#

Please post any items or houses that have disappeared in your Valley.

Follow the proper format:

Platform:
Issue:
What you were doing when this happened:
Photo

glad yacht
#

I have an entire table of saved materials missing from my house because of the update!!!

Nintendo switch. 1 Black Dining Table. 4 full bundles of Blueberries. 4 full bundles of Gooseberries. All missing from 1 room of the house. Haven't checked other rooms yet!

amber wraith
#

Platform: Steam
Issue: Remy's house missing
What you were doing when this happened: after moving it and exiting build mode

restive topaz
#

Ice rocks will not spawn anymore..

glad yacht
#

I want my table, my 200 Blueberries, and my 200 Gooseberries back, that are now missing from this corner since today's update.

jovial swan
#

Platform: Switch
Issue: Goofy's house missing
What you were doing when it happened: Decorating my island, moved Goofy's house, backed out of the designer mode and the game froze on the spinning wheel for 10+ minutes then crashed and when I reopened the game Goofy's house had disappeared completely.

vague birch
#

Platform: Xbox App on PC
Issue: Scrooges Store Disappeared , still not back after update.
What you were doing when this happened: I was moving houses around on my island tried to exit and save and it crashed. Logged back on and it was completely gone.

idle nova
#

Platform: Switch
Issue: Minnie's house still missing
What you were doing when this happened: Moving it around in furniture mode last week, disappeared and not in inventory and not back still after this patch

knotty prism
#

Platform: Switch Issue: crafting items on workbench have disappeared even with all ingredients

calm yarrow
#

Platform: PC (Game Pass)
Issue: I lost wallpaper after update

cunning mural
#

Platform: Switch
Issue: Scrooges store disappeared, still not back after update
What you were doing when this happened: I was revamping my plaza, moved it to the meadow and it’s nowhere to been seen, but the icon still shows its there on my map😭

echo elm
#

Platform switch: craft items missing and can't buy any crafteble items from scrooge mcduck

vocal cliff
#

Platform: PC (Steam)
Issue: Remy's house is still missing
What you were doing when this happened: moved it around a bit.. exited the game and later when I logged in again, I found out I only had Chez Remy left and not his house.

teal grotto
#

Platform: PC- Steam
Issue: I was moving some bushes around in furniture mode when I saved-some things bounced back and two of my gooseberry bushes disappeared. I have checked the whole map to ensure they didn't spawn somewhere else and I can't find them at all.

jade zealot
#

Platform: all
Issue: Crafted items no longer showing in the order items section from Scrooge.

marsh vortex
#

Platform: Switch
Issue: Merlin’s house missing
What you were doing when this happened: Moving it while in furniture mode (last week). I was moving it from the Meadow to the Plaza. Upon exiting furniture mode his house disappeared and can’t be found anywhere. There is no icon on the map for his house. His house is not in my inventory. Today’s update hasn’t resolved the issue. Photo: shows where his house had been placed before disappearing.

sweet plinth
#

steam version, steamdeck.

my whole pumpkin field at the forgotten lands disappeared!
(1000 pumpkin holes!)
my usual harvest was 1900 pumpkins -> 1.2 million
(incl. pumpkin explosion!) xD

it started raining and i was into planting seeds, went to the field and was just gone.

photo: just empty land ^^

neat sapphire
soft briar
#

Platform: Steam/PC
Issue: House is gone
What you were doing when this happened: I picked my house up in build mode, it wouldn’t save placement, I exited the game and got back on and my house is gone

It’s been missing for weeks

sterile iron
#

Platform: Xbox One S (Gamepass)
Issue: had “Donald’s broken couch” and I thought it was a reward from one of his quests but was it never meant to be there? I had it in my house and after the update it’s gone.

little latch
#

I had bought hairs from Scrooge and a lot of them have gone missing? Including the one I bought this morning a curly topknot hair the only hairs available are the basic ones and the couple unlocked by quests. All the other hairs I had bought are gone

gusty phoenix
#

PC
I now have missing garden plots, I planted eggplants last nite and when I got on today several were gone.
The only thing I did was log into the game since the update

cold stump
#

Platform: PC/Steam Issue: All of my teleporting wells have disappeared from the map

little silo
#

Platform: X-box
Issue: Wishing wells missing from map
I was trying to teleport from one location to another and the wishing wells have disappeared from my map

glad igloo
#

Platform: Nintendo Switch
Issue: some Rewards of completing the max level are not in my inventory or Wardrobe. For example, the Donal Duck outfit.

little silo
cold stump
stuck osprey
#

Platform PS5
My house disappeared. If I could take a picture I would but it'll be an empty spot lol. I was rearranging my plaza and I moved all of the houses to the peaceful meadow. One second it was there maybe 10 minutes later it was gone. This was two days before the update

violet mantle
#

Platform: PC
Still missing a villager house that disappeared during edit mode..bummed they didnt fix it

narrow agate
little silo
half tangle
#

Platform: Switch
Issue: I was redecorating my valley last week and Wall-E's Garden disappeared.
Today after the update, all of my crafted items have disappeared from my inventory and don't appear in Scrooge's shop either

little silo
# cold stump I play on PC

Not sure what key you use when breaking rocks or digging, but it is the same button on X-box to use the travel feature in the map.

deft hare
#

Switch
No waterfall and hut in the plateau since update

hearty trench
#

PC/Gamepass
My regular diamonds and a large amount of my shiny diamonds have gone missing. I had full stacks of both. Now I only have 4 shiny?

cold stump
little silo
nimble cedar
#

platform: switch
issue: stuck on village project restoring the Sunstone because the game crashed after I harvested the gleaming dusk fragment and when I reopened the game the gleaming dusk fragment wasn't in my inventory and will not show up when trying to give it to mother gothel

cold stump
upbeat vessel
#

Platform: Nintendo Switch
Issue: My Lightning McQueen bed I selected as a reward from the Pixar event is missing. It’s not listed in my collection and it’s not in my furniture inventory. I also checked my house even though I never placed it and it’s not there either. Before the update I had 150 items unlocked and now it’s only 134. I know that might be because I wasn’t supposed to have some of the items but the bed was a reward so I definitely should still have it. I might have more missing I can’t remember.
What I was doing: looking through my collection of furniture and then checking my furniture inventory to see if it was actually gone.
Photo: I can’t really take a photo of something that’s not anywhere in my game

vague birch
outer bear
#

Platform: Xbox one
Issue: I leveled up mother gothel to 10 and I still haven't gotten the mirror.

gleaming creek
#

Platform: PC
Issue: Both Cinderella coffee table and Icicle dining table have completely disappeared from inventory
What you were doing when this happened: I tried to remove them and add to new rooms

viscid lagoon
minor kindle
#

Platform: PC
Issue: Missing waterfall at the sunlit plateau

silk roost
#

Platform: PC - Steam
Issue: I had purchased through Scrooge's shop a while back the "Test Flooring" and "Test Wallpaper" for a couple grand, and since update they no longer exist in inventory or displayed in my home. Flooring was a beautiful wood flooring that was kind of wavy designed, and the wallpaper was an under the sea scape which was perfect in my Ariel room of my house.
What you were doing when this happened: Redecorating after buying new items in the shop, went to said rooms where I had the items used and they were gone. Checked inventory - gone there as well.
Photo: I do not have one as I never took a photo of them and now I wish I had!!

swift sequoia
#

Platform switch.
Hello I have accidentally removed this item from the Forgotten land and it's nowhere to be found. I wished I could put it back.

supple totem
#

Platform: Xbox
Issue: I've gained 10 friendship with Minnie Mouse and Wall-E and the final quest items (Minnie's dress and Wall-E's backpack) were never added to my wardrobe like the other. I've gotten some like Donald's sailor uniform top and Merlin's hat just fine.

robust cloak
#

Please post any items or houses that have disappeared in your Valley.

Follow the proper format:

Platform: Nintendo Switch
Issue: Night Shards and Dream shards Disappeared from home inventory (dark brown chest)
What you were doing when this happened: I keep only those items in that chest. Havent crafted or used them (finished quests 2 weeks ago, when I had about 50 night shards and 78 dreamshards last confirmed count was the night before the update when I added more) after logging in from the update they are all gone.

devout flame
#

Platform: PC and Xbox Series S
Issue: Missing cave thing from Sunlit Platea
What you were doing when this happened: Game stopped letting me move or push any buttons so I hard quit to desktop and when I reloaded it was gone. Booted game on xbox and it is still missing. Not in furniture inventory or anything

steep escarp
#

Platform: PC (XBox Game Pass)
Issue: Missing paper at Goofys House for the Ursula quest
What you were doing when this happened: I check all three houses (Mickys, Merlins and Goofys). At Mickys and Merlins houses I have found the paper for the quest, but at Goofys house it disappers. I restart the game and my PC an nothing were change. Here the pictures of Goofys House.

thin pewter
#

Switch: Blue Star Lillies are just GONE from my Forest of Valor, can’t finish a Minnie Quest. Not sure if it’s the same issue with time travel as I have with picking up spices I mentioned in another thread

grand tundra
#

PC Gamepass: Was decorating and when I left furniture mode not all progress was saved when I re-entered furniture mode to redo merlin’s “bag of tricks” was not in my inventory or on the ground where i placed it

knotty shore
#

Was moving things around and my crafting table disappeared. I tried logging out and back in, it's still gone. Nintendo switch

rotund galleon
#

+6

unkempt haven
#

Platform: Switch and Xbox
Issue: Minnie’s house Disappeared , still not back after update.
What you were doing when this happened: I was moving houses around on my island tried to exit and save and it crashed. Logged back on and it was completely gone.

deft lagoon
#

Plattform: Switch and PC my Moonstones have disappeared

ancient bear
#

Has anyone else had an issue with trees/bushes moving or straight up disappearing. I made an orchard last night and when I got up this morning my trees and bushes were rearranged and an apple tree was missing, not sure how to post screenshots of this glitch though.

random laurel
#

Platform: Steam PC
Issue: My house is missing, it doesn't show on the map and when i start the game i respawn where it was originally.
What you were doing when this happened: I was redecorating the village and move my house, when i exit the Furniture mode it dissapeared

random laurel
stuck osprey
faint path
#

Platform: Xbox series S
Issue: wizard Mickey fountain disappeared Happend: I’ve started decorating my plaza. Set down the fountain in the center, when I backed out of decorating mode to save, it disappeared. Not in my furniture and hasn’t returned. I also reported it gameloft twice within two weeks.

shadow pagoda
#

i don't progress because I can't do the quests anymore because I can't get the items anymore because I'm horrible

astral badger
#

Platform: Steam PC
Issue: Scooge Shop Disappeared
What you were doing when this happened: i was redecorating my plaza, moving buildings around and such. Once i exited out of it, the shop was no where to be found.

This happened over 3 weeks ago now, i sent in a support ticket on the 4th of October, ive posted 5-6 Tweets towards both DDVM and GameSoft Support with no reponse.
Even with the new update it did not fixed my issue so my game is still unplayable. :/ and its getting really annoying now.

grizzled terrace
#

Platform: Xbox on my pc
Issue: ALL garden plots missing
What you were doing when this happened: I just played yesterday and everything was fine. Saved and got off. Got on today and they're gone

uneven perch
#

Platform: PC
Issue: Ursala's lair has gone missing and is not in my inventory.
What you were doing when this happened: Was re-arranging things on dazzle beach and tried placing her lair in water in Glades of Trust. After placing the lair it vanished and now shows her home as the cave that she is fouind in prior to building her house.

lament cliff
#

Platform: PC- Windows
Issue: crops disappearing
What I was doing when it happened: it happens when I quit the game for the night and get back on the next day
I have lost so many crops because my plots of land will randomly disappear. Consistently losing a lot of star coins because of this. My garden will disappear even if crops are growing/grown in it. Today I lost 2 gardens which together is about 60 crops lost.

lyric dune
#

Platform: Xbox Issue: items no longer appearing in windows at Scrooge's store

buoyant jolt
#

Platform: PlayStation
Issue: Minnie’s house disappeared
What you were doing when this happened: I moved Minnie’s house and it relocated it successfully but then I added the Fountain, saved my layout and then her house disappeared.

hot bramble
#

Platform xbox
Issue: the underwater wall paper
I have a mermaid room, and it's now back to standard 😦

glad igloo
#

I can't find the proper bugpage for this, but I guess this is the one closest to it...

PC: ever since the update I don't have a daily blue chest anymore. That's 3 chests I've been missing, however - today I suddenly had two (and they were not in that spot yesterday).

jovial sleet
shrewd monolith
#

Pc: I lost a table

kindred karma
#

I have PC and and a good share of my furniture is gone. I had a table with small pieces on the table like Eric’s ship and a shell go missing. The white marble countertops with microwave, toaster, blinder went missing as well. And I never touched anything in the kitchen to move or add.

foggy scroll
#

Platform: switch

Issue: Some of my recipes have disappeared. I came in here to build the sunbird feeders and it's not here. It was when I first gathered the materials, but when I closed out without building they vanished.

I also don't have the recipe for the red-eyed snowman. I don't know what else I've lost but it sucks

I am now stuck on this quest

novel fossil
#

Platform: Xbox Series X

Issue: Fence & Paving Crafting Recipes disappeared. LB and RB do not work.

icy adder
#

Platform: Xbox app/acct through windows PC. Issue: Remy's house disappeared SEPTEMBER 10th STILL NO FIX Situation: When I went to put down Remy's house to bring him to the valley, it was glitching out/not wanting to place the item. Finally got it to work, used scrooge's sign to build the home, saw it get built and saw it when the cutscene was over, i even walked a lap around it then closed my game to make dinner. came back and remy's house was gone and he's supposed to be found INSIDE his house for the next part of his quest, so he is nowhere on my map nor is his house. EIGHT of my quests are now stalled because I have to progress with Remy first and I cannot. Additionally, I can't complete the star path that I USED MOONSTONES TO UNLOCK because I cannot unlock Chez Remy. I have submitted three game tickets to gameloft with zero results, just the same copy paste response that everyone gets. I see COUNTLESS people on this thread who have had houses or even scrooge's shop completely disappear for them. It makes the game unprogressable and needs a hotfix pronto

astral badger
# icy adder Platform: Xbox app/acct through windows PC. Issue: Remy's house disappeared SEPT...

Theres a few of us that ive seen with this issue, with buildings going missing, and i 100% agree this needs to be fixed as it makes the game completely unplayable. I havent touched the game since its happened due to the fact they might reroll the progress back to the day it went poof. But i havent heard a word on the matter either. v.v" its really saddening as i was enjoying the game so much despite a few bug hiccups here and there.

round plaza
#

Platform steam. Issue my house has disappeared - it's been in forest of valor for days and I've just gone to refill my energy and it's gone! Reloaded and checked everywhere in case it's somewhere else or I forgot I moved it...nope my house is gone 😭

jovial sleet
vague birch
#

I came here to post again about scrooges shop disappearing and how a memory orb for moana was stuck in the counter going with it. I cannot complete the quest at all and now mother Gothel has disappeared now as well when I needed to speak with her for the 'Friends aren't food " mission. I am so close to never opening this game again. Why are the Devs not working on the huge bugs in this game? I have sent in support tickets without any response. My game seems to have every bug that I've seen reported on here. It is unplayable, I would just restart but I put in literal days of game play and do not want to lose all the time that I put into this broken game

icy adder
#

I agree, I'd like to know why nobody has added the whole "entire buildings and characters completely disappearing" to the Trello board. It makes it seem like no one is concerned about addressing the issue at all.

unkempt haven
#

Yes, I keep checking the board hoping they will add it. I am stuck on quests with Ariel.

rough quail
#

Platform: PC (Steam)
Issue: Wells, Stalls and other marked items on map have disappeared
What you were doing when this happened: Farming

astral badger
bold nest
#

Platform: PC
Issue: I fulfilled and redeemed two of the trick or treating type dreamlight achievements (specifically 'A 3 course Halloween meal!' and 'Stockpiling Pumpkins') and did not get the rewards from them

errant cove
#

Platform: Switch

I wanted to move my sunlit plateau Pillar and now its gone 😕 It just vanished…

late herald
#

Platform: ps5
Issue: waterfall in sunlit plateau is gone
What you were doing when this happened: nothing, hadnt been there for a while and suddenly its gone, logged in multiple times too.

jovial sleet
jovial sleet
flat halo
#

(Not sure if this is where I post this) Platform: Nintendo switch. Issue: Furniture is missing from inventory after game crashes but still shows Star coins spent. What was I doing when this happened: I was purchasing furniture from Scrooge and when I exited the purchase screen, it froze and crashed.

strong shard
#

Platform: pc
Issue: disappearing garden plots part 2
Marked areas on picture had garden plots all over it. Logged in todsy and they had cpmpletly disappeared like my other area. Anyone have any ideas why it's happening?

#

Both area were previously unplanned so far

olive gale
#

Platform: Switch
Issue: Walle's House disappeared
What were you doing: I just moved the house to a new location in the valley and gave him a super cute area with his garden, but his house disappeared when I exited build mode. So Walle is now homeless, I checked my inventory and all over the map. I shut down and rebooted the game and nothing. Its been missing for a week now and he completely just disappears from the map and world when he is "sleeping"

frank belfry
#

Platform: Steam / PC
Issue: Moana's boat + several furniture items disappeared and missing
What you were doing when this happened: in furnishing mode and decorating. moved her boat to an area that I was decorating. after exiting furniture editing mode, the load symbol showed up for a few seconds then all my decor got jumbled and several items went poof! they are not in my inventory and moana's boat is nowhere to be found

tardy viper
#

Platform: PC
Issue: I just upgraded my first floor to have all four rooms, as I was redecorating I noticed the items on my triangular coffee table were not going into storage, reloaded the game and they've vanished

I lost: a flat screen tv, a blue bedside neon decoration and (this one hurts because it cost 16k to replace) Eric's miniature boat

hybrid kernel
#

Missing nightshard powder
What you were doing when this happened: Merlin quest, The Final Trial. I was able to collect all the items, even though the mushrooms were tricky and moved the well because they would not respawn. I was able to take the purified nightshards to Wall-E and the quest currently says: Craft the enchantment. I can't! They disappeared and wall-e will not make them again... please help!

waxen saddle
#

Platform: PC (Steam)
Issue: There used to be an entire waterfall here and it's just gone? Not sure exactly when it disappeared but it was definitely after the update.

cobalt torrent
#

Platform: switch
Issue: lost pumpkins
What you were doing when this happened: logged on after update to find 200 pumpkins and plus disappeared. They grant been harvested yet!

pastel needle
#

Platform: PS4
Issue: slush ice disappeared from inventory making it impossible to complete Remy’s quest ‘the unknown flavor’
What you were doing when this happened: gathering the ingredients to make the vanilla ice cream

late herald
late herald
strong shard
lavish field
#

PC via steam

issue: Minnie mouse dress never appeared in my inventory, also Halloween gifts when completing the sugar rush and others hasn't arrived either...

What you were doing: completing level 10 quest for Minnie mouse and after eating candy from the Halloween buckets.

I do not have a picture

wicked compass
#

Platform: Nintendo switch

Issue: Pieces from my iron fence dissapeared

What you were doing when this happened: I was in the construction mode placing my iron fence around the house but when I closed the construction mode a lot of pieces from the fence disappeared. It is really hard to gather iron ore, it was a lot of work crafting these fence, a lot of time invested, it's so frustrating 😭😭😭

grizzled patio
#

Platform Switch
Issue: Kristoffs stall has disappeared. I have checked the entire map.

fervent plover
#

Been weeks and still missing my kristoffs stall 💔

grizzled patio
#

@fervent plover I have no idea where mine went either 💔

rough quail
worthy garden
#

Nintendo Switch:
-Corrupted item which duplicates itself
Volcanic Stove cannot be selected/removed from the beach biome.
This item self-replicates itself back into your furniture inventory in a single item count.

strong shard
icy path
#

Platform: Switch
Issue: Remy’s House Deleted
What You Were Doing When This Happened: I was in furniture mode moving things around. Upon exiting, Remy’s house vanished and is no where on the map. Forced closed and loaded back in and it’s gone. I hope the Hotfix next week adds something for a fix :

ember sand
#

I moved Wall E's garden and it is completely gone now. I have contacted Gameloft twice and hane't heard anything. I play on the switch.

true pecan
topaz spoke
bitter hazel
#

Platform: Xbox app/acct through windows PC.
Issue: Waterfall in Sunlit Plateau has disappeared.

real sierra
#

Platform ps4
Issue: missing my iron ignot have been saving them to craft something had nearly 100 and only had 1 in my chest today !

cinder schooner
#

Platform: Xbox
Issue: missing level 10 friendship items from Wall-E and Minnie Mouse. Items not located in inventory and no where on island

simple quarry
#

Platform: PC
Issue: I relocated my blueberries and one is just gone after exit the furniture mode. Restart did not fix it. The bush is gone, have only one left now.

frank trench
#

Platform:Switch
Issue: My planted pumpkins, about 30 of them, dissappeared.
Doing: I was digging the ground for clay in the forgotten land and saw that my pumpkins were gone, the holes which the pumpkins were planted are there but no pumpkins

icy path
proper summit
#

Platform: PC
Issue: Scrapbook ("furniture" reward)
What you were doing when this happened: I placed it in the Plaza, took a photo. After exiting the photo mode the Scrapbook was not there. Tried to reload the game, still not there. Checked the available furniture in the build mode, it is not there. I can't seem to craft another one ☹️

hybrid kernel
#

Sorry for posting this issue for the 6th time. I've filed 2 tickets already- not a word back.
Platform: xbox
Missing nightshard powder
What you were doing when this happened: Merlin quest, The Final Trial. I was able to collect all the items, even though the mushrooms were tricky and moved the well because they would not respawn. I was able to take the purified nightshards to Wall-E and the quest currently says: Craft the enchantment. I can't! They disappeared and wall-e will not make them again... please help!

night patrol
#

Platform: Xbox Series x
Issue: Destroyed Cherry Tree
What you were doing when this happened:
Started "The Curse" questline; as the glowing projectiles fired out into the plaza, one struck a cherry tree I had moved from it's original biome. The tree has now disappeared, and looking in Collections says that there are no more trees in any zone other than the plaze (where I'd collected them already)

night patrol
fervent saffron
#

Platform: PC
Issue: Can´t complete Mother Gothel´s quest ´´The Sunstone Fragment´´ because the one from the morning time in Sunlit Plateau won´t spawn for me. *also from my last post, Goofy's house is still gone to this day, and because of this I can't continue a quest from Wall-E.

latent river
#

Platform:switch
Issue: character level up rewards missing from multiple characters mainly my level 10 ones

craggy gale
#

Platform: Nintendo Switch
Issue: my house missing
What you were doing when this happened: decorating the plaza, moved my house to the meadow. Went to move my house back to the plaza and it was gone. Unable to access any inventory that was stored in my house. Obviously don’t have a mailbox to claim rewards either. House is nowhere on the map, not in the furniture category. This happened about a month ago.
Photo: no photo because there’s no house lol

reef cove
#

Xbox Game Pass
I bought a White Simple Turtleneck at Scrooge's along with another item, the other item is in my wardrobe but the turtleneck isn't even though it's visible in collections

reef cove
azure hedge
#

Platform: Switch
Issues: Disappearing Items

(1) Snow Family for Elsa Disappeared
What I was doing: I placed it and did the photo as the quest indicates. Once the cut scene was over, I got credit for completing the quest, but the snow family is gone. It is not in my inventory.

(2) Fantasia Mickey Statue is gone
What I was doing: playing the game as usual. It was in my inventory early on. When I went to place it recently, it was gone.

inland gorge
#

I lost all my night shards. I had 100+ of them and when I went to my chest they were all gone and there’s an empty slot where they should all be. 😔

glad igloo
#

Platform: PC
Issue: My house disappeared
I was moving my house to another location when this happened.
No photo because there's no house to photograph now 😭

karmic rapids
#

Was decorating in plaza outside scrooges store and removed the mic Berry tree thinking it be in my inventory but it's not and not able to find it anywhere. Now it's gone forever.

Platform I'm on is Xbox Series X

half tangle
#

Platform: Nintendo Switch
Issue: Wall-E's Garden went missing when I tried to move it several weeks ago and still hasn't returned. Will I ever get it back?

jovial sleet
mystic harness
#

Platform: PC, Issue: Moana’s house is missing from the game. Not in inventory or placed anywhere in there world. I cannot complete her quest the remembering because her house isn’t present. What was I doing: I unlocked Moana and placed her house in peaceful meadow and then it was just gone.

hybrid kernel
#

Sorry for posting this issue for the 7th time. I've filed 2 tickets already- not a word back.
Platform: xbox
Missing nightshard powder
What you were doing when this happened: Merlin quest, The Final Trial. I was able to collect all the items, even though the mushrooms were tricky and moved the well because they would not respawn. I was able to take the purified nightshards to Wall-E and the quest currently says: Craft the enchantment. I can't! They disappeared and wall-e will not make them again... please help!

little latch
#

The new power stone in sunlit plateau becomes invisible if you move it

split trellis
#

Platform: Steam

#

Issue I'm doing the the ritual quest and I given the magical flower to put in front of the cave but when I clicked on it, it disappeared and I have no idea what to do next.

oblique fossil
#

The inside of the cauldron is now empty and i miss my mysterious green liquid 😦

#

Platform: Nintendo Switch
Issue: Green liquid inside cauldron is missing. It is now empty.
What you were doing when this happened: I was in my dreamlight valley house.
Photo: No photo sorry.

willow dagger
worthy garden
#

Nintendo Switch-
Corrupt Item:
Iron Spike and Brick Fence- Base
The brick pillars are the only part of the fence that are recognized by the game. The brickwork with metal spikes in the middle vanish completely and are no longer placed or in your inventory. All materials are completely wasted.

-Edit
Might be triggered by standing in an area where the fence was placed, because the fencing is gone and not in inventory, nor are you teleported out of the way.
-Double Edit
May also be triggered simply by exiting the furniture placement UI

Triggered three times with 4+ on either side of a walkway. I no longer have Iron Ore or Iron Ingots. I can no longer craft any more fences to test further.
Nor am I satisfied enough with my gameplay experience to do so.

Adding screenshot below

worthy garden
#

The empty fence space are the part that vanished after being placed and closing the UI

#

The best lighting I can get. Don't ask for clarity that your own UI can't provide.

noble gust
#

Xbox; my waterfall in sunlit plateau or the far side disappeared; i started the breaking bones quest

icy adder
weary shadow
#

Platform: PC (Xbox account)
Issue: Pillar of Friendship missing
What you were doing when this happened: Moving the pillars into the plaza for display. When I moved out of the Furniture tab, all pillars remained except this one.

daring coral
#

Platform PC, I had my berry bushes lined up in a row 3 blueberry 3 Raspberry and 4 Gooseberry. I went into my crafting menu to craft something and when I came back some bushes disappeared and one raspberry bush changed into a Gooseberry bush. I saw a post on a FB group that this happened to someone with the fruit trees but with mine it was the berry bushes. Sorry did not take a photo. Thank you! Love the game!

pliant burrow
# daring coral Platform PC, I had my berry bushes lined up in a row 3 blueberry 3 Raspberry and...

Had that happen too, but with the lemon & cacao trees. I was moving them and suddenly I had more lemon than cacao trees. But when I harvested them, they would give the correct fruit (so the "fake lemon" gave cacao beans).
Harvested them all & closed the game. Restarted the game and they were back to normal.

Had the same thing happen to the fruit bushes too. It seems to happen when I'm in furniture mode for too long.

daring coral
#

@pliant burrow yes I was in and out of furniture mode too and crafting items. So weird that they harvested the correct fruit. I didn’t check I just grabbed more bushes from elsewhere. I also have no ice rocks spawning in frosted heights since I cleared the original ones too.

pliant burrow
noble gust
pliant burrow
icy adder
orchid latch
#

Platform: Switch. I crafted a swimming pool and zen garden, placed them, then removed them again to move some things around. When I went back to my inventory to place them again they aren't there. Not happy as these took a LOT of resources and I had them for a whole 5 minutes.

rain musk
#

Platform: Switch
After update all snow balls in Frozen Heights have disappeared and have not returned.

mystic heron
#

Platform: Switch
I noticed my yellow phone and he silly bedside table, disappeared from my inventory. I have bought them again, but it makes me wonder what else has disappeared and I haven't noticed until I want to use them, like these. Nothing so far, but it's now giving me anxiety for fear I'll lose my things again.

robust arrow
#

Platform: Steam
Issue: Missing desktop computer after purchasing virtual desktop
What doing: Putting purchased items for scrooges shop in my house.

hollow crane
#

Platform: Steam Issue: My house is gone What you were doing when this happened: Moving my house from Sunlit Plateau Photo: Uhh it's gone

sullen tide
#

Platform: PlayStation
Issue: goofy house and garden missing
What you were doing: honestly not sure! They are just suddenly not there? I noticed it when I fast traveled from the meadow and then went back, but not sure if that’s related.

dire forge
#

When I went to claim the moonstone email today I saw missing emails from release day, the welcome email, 60 dreamshards, and ultimate founders pack. I claimed the rewards but didn’t delete the emails. Now the emails are just gone.

On a switch - my only device.

inland crow
#

Platform: Steam
Issue: The waterfall in Sunlit Plateau has disappeared
What I was doing: running around collecting flowers

chilly spoke
#

Platform: PC
Issue: all flowers missing from game (without me picking any)
What you were doing when this happened: Logged in

rapid tide
#

Platform: Switch
Issue: Scrooges store front clothes are disappeared, still not back after update. Is someone having same problem?

chilly spoke
jaunty geyser
#

Platform: Xbox
Issue: All wood is gone after picking it up, it’s not respawning and it’s been three days in a row now.

polar ingot
#

Platform: Steam
went to place the flower from ursula on this beach for her level 6 quest i believe and it disappeared so i can't find it in my furniture or pick it back up to continue the quest

abstract plume
#

Platform: switch
I was in furniture mode and crashed, when I reloaded one of my chests full of materials is gone…. And when I go to craft I can no longer craft paths or fences…

serene pumice
#

Platform: PC
Issue: Minnie’s house disappeared
Context: I was in furniture mode designing the Forest of Valor. I moved Minnie’s house from the plaza to the forest and added some trees and underbrush around. I exited furniture mode and Minnie’s house was gone. It’s nowhere on the map. Restarting the game did not fix the issue.
No photo because, well, it’s gone.

dire forge
#

Switch
Never got two of Eric’s blueprints - map and broken fallen pillar. He hasn’t had any blueprints in weeks but he never had all of them for sale.

pale forge
#

Platform: switch
Issue: flowers disappearing, but unable to move anything to where flowers were in furniture mode as if ground is still "in use" by an object.
What you were doing when this happened: had just loaded up the game. had placed/dropped the flowers inside a fenced in area yesterday while decorating my plaza. opened game today and error has occurred.

noble vortex
#

On Switch, Donald’s house disappeared after moving it. Can’t click on it or see it.

nimble copper
#

Hi. After the update, one of my wallpapers disappeared from my house. I bought it from Scrooge's store. It's no longer in my inventory and I loved it. Please can I have it back? Platform: Xbox
Issue: Wallpaper called TEST has disappeared after the update. It was mermaid underwater wallpaper
What you were doing when this happened: It happened on the day of the Scar update and has never reappeared.
Photo: I can't figure out how to add a photo, but I do have a screenshot from before I lost it.

nimble copper
gaunt phoenix
#

Platform: Steam
Issue: Gold Triple Stud Earrings no longer in wardrobe
What I was doing: Changing my outfit, and earrings are no longer there

stuck nova
#

I've lost several quest completion items.

Platform: Xbox One
Issue: snow family (cheering up Elsa), scrapbook (Goofy's scrapbook placement), banner in Forgotten Lands (after completion of dreamlight fountain)
What you were doing when this happened: took the picture after placement of items, then items disappeared

patent vine
#

Platform: PS5
Issue: After farming or buying items, I sometimes get an error when trying to use or sell the item. The error is "not enough item". It happened to my lemons, wheat, onion, and tomatoes.

glad yacht
#

Platform: Switch
The Yellow Sunglasses from friendship level 2 with Goofy, aren't in my wardrobe or collection. They are gone. And the Mickey Donut ears from 1st week of playing, are also missing from collection.

hybrid kernel
#

Attempt number 9:
Sorry for posting this issue for the 7th time. I've filed 2 tickets already- not a word back.
Platform: xbox
Missing nightshard powder
What you were doing when this happened: Merlin quest, The Final Trial. I was able to collect all the items, even though the mushrooms were tricky and moved the well because they would not respawn. I was able to take the purified nightshards to Wall-E and the quest currently says: Craft the enchantment. I can't! They disappeared and wall-e will not make them again... please help!

deep wagon
#

Platform: Xbox GamePass. issue: Fixing The Boat quest. BLURING FOR SPOILERS ||The object has not appeared after fixing Moana’s boat. I’ve looked EVERYWHERE. Including characters houses, my house, and every biome. I have moved Houses and restarted the game when houses were moved. I know I’m looking for a crystal, I just want to progress further in the quest line|| I put in a ticket almost two weeks ago and haven’t gotten a response

bright yarrow
#

Platform: PC
Tables/surfaces with items on it were impossible to move and delete inside my house (goofy's fireplace, a black kitchen table I've ordered from scrooge, the glass mickey desk from founders pack). I closed the game and relaunched it and now they're all gone from my house and my inventory alongside all the stuff I placed on them (gaming computer, books, vase etc ) with the exception of the mickey table.
I need to purchase them again from scrooge 😦

jovial sleet
#

Platform: ps5
Issue: I think it’s officially 3 months in my save now with no Scrooge shop as it got deleted when I was redesigning my valley. I only had the shop in my game for not even a week, and I’ve missed out soo much… submitted a ticket. Still no mention in the trello board, or acknowledgement of the bug existing at all. I hope nobody gets this bug because you will be ignored. I’m just greatly disappointed. This issue has been present from launch, with others losing their home, restaurant or villager houses and not 1 acknowledgment in the discord or trello…. what a joke.

steady sage
#

Platform: Switch
Issue: Table and computer disappeared from room it's been in for like...idk, weeks.
What you were doing when this happened: Only noticed it was missing when I walked into the room (in my house) and saw just the chair lol

true trail
#

Platform: Nintendo Switch
Issue: When placing brick fence the iron in between disappeared and when attempting to fix it I discovered sections had been deleted. I originally had over 10 pieces which dropped to 9 and upon trying to place them a third time dropped to 7 pieces. It takes some time to collect enough iron for this fence so it’s very disheartening to lose them.

primal mural
#

Platform: PS5
Issue: Wishing Well in main area Tree has dissapeared, I had progressed the tree quite a ways but it has gone back to what it looks like when you just started the game. Also note: I started Getting transaction error on all game actions even when on loading screen at the same time, not sure if related but they both started happening at the same time.
What you were doing when this happened: Adding rooms/floors on my home

empty moat
#

Platform: PC Xbox Gamepass Issue: The black outdoor stoves when I removed them are missing

crisp sierra
#

Platform: PC Xbox Gamepass
Issue: I don't have Scrooge's vault yet I've maxed him out

vapid ocean
#

Platform:PlayStation 5
Issue: All of my crops have disappeared. I went to plant the items in each biome and every one is gone.
What you were doing when this happened: I had just opened and started the game.
Photo:

meager elm
#

Platform: PC
Issue: When starting a quest with Merlin I only had one free slot in my inventory. Merlin then tried to give me two items, a book and an ice heart seed. It caused a loop of Merlin repeating the same conversation over and over without actually receiving the items even after I dropped a few items (which at a point i wasnt even allowed to do, it would keep telling me that i am not allowed to drop items there or something in that sense). After I restarted my game I had the book in my inventory but the seed is nowhere to be seen.

glad igloo
#

PC
My second scrooge vault --> all my gems disappeared 😢 !!!

astral badger
# jovial sleet Platform: ps5 Issue: I think it’s officially 3 months in my save now with no Sc...

I feel your pain Anya, ive been waiting atleast 2 months now with the same issue. And ive also submited a ticket and they havent gotten back to me on the matter either, ive also seen many other people with the same issue of buildings disappearing. Apparently their game not syncing to daylight savings is a bigger issue then buildings gone missing making the game completely unplayable.

Ive honestly thought to myself why dont they just allow us to store the buildings in edit mode. That way if they disappear off the map they would be in our edit mode under its own tab BAM problem fixed. ._."

icy adder
glad igloo
#

Platform: Nintendo Switch V2 the scallops,oysters and clams are not appearing. Could it be a glitch or item limit? I am not at full amount of 600 items yet.

flat zenith
#

Platform: Xbox on Xbox series x
Issue: snowmen family disappeared.
What were you doing when this happened: I had just finished the quest for Anna, we took the picture in front of the snowmen, when I clicked off the camera, they were gone.

glad igloo
#

Platform: Switch
Okay so. I thought I had collected all of eric’s blueprint recipes. I was buying them and they stopped showing up, meaning I had collected them all. But this is the second day that they became avaliable to buy again, after not being there for weeks.

jovial sleet
surreal anvil
#

Platform: Switch
As others the waterfall of the sunlit plateau also disappeared with the update, now there's a empty space and Moana's dress changed color to a blue one, please bring back the previous dress with Moana's colors and with much more details than blue

keen rivet
#

Plarform: PC
Issue: I was decorating the Plaza and I moved the Wall-e house and it just disappeared. I looked for the map and restarted the game and it still didn't appear and now I can't do the Wall-E quest, I'm very upset, I hope they fix it in the next update.

jovial sleet
violet mantle
jovial sleet
civic prism
#

Platform: PC
the white rabbit is disappearing after running away. not sure if this was intended.

agile acorn
#

PC
Things go missing if you put them back into furniture - example: I made a wrought iron arch and placed it. Few days later I selected it to put back in my furniture collection while I redid the area. Went to place it again and it’s gone from every category in my furniture. I’ve saved and restarted game and turned off computer and back on, all of the above etc and it’s gone. I don’t know if this is happening to anything else but that’s one thing I noticed missing

grizzled jolt
#

Platform: PS4
Issue: Leader Shard glitched
What you were doing when this happened: Returned from Moana's realm to give her the coconuts for Pua and the leader shard dropped inside the castle but is nowhere to be seen.

timid prism
#

Platform PC xbox for windows
Issue: Empty slots in scrooge's store
Slots in scrooge's store has been empty for weeks for me. I have had no full size mannequins for dresses/jumpsuits for more than a month now. Occasionally also furniture spots have been completely empty, particularly 2 spots on the entrance floor level. Now I've started to lose the tops/bottoms mannequins as well as the accessory stations. Unsure what causes them to be empty some days and some days not, when there's still items that should be available to buy from that category. Am concerned that more categories will disappear, the same as the full costume outfit stations have.

ruby comet
#

Platform: PC
Issue: changing furniture in bottom right side room. I change it, and the game rests it partially back to what it was before I changed it.
Video attached, sorry it wobbly. What you see if the overview shot just before you escape from the editing mode and then after I hit escape.

pure spear
#

Platform: switch. the minnie quest remembering old times items disappeared when it has been checked and won't let me build the clock

hasty ginkgo
#

Platform: ps4
Issue all of my extra pumpkins disappeared
I was harvesting pumpkins and got a crash when I came back they are all gone and all that I harvested are gone (the ones I planted are still in my inventory but none that spawned on the grown)

Edit: I harvested the remaining pumpkins and apparently scar was just hoarding them all so I got the pumpkins 🎃
Now I just gotta do a pumpkin hunt around my entire town

neat grail
#

Platform: Xbox game pass and PC. Issue: missing ruins in Forgotten Lands. What were you doing? I picked up the pieces of ruined stone/brick around the pillars in the FL hoping to buy more at Scrooge's for decorating purposes. I could not buy more. and they are not in my furniture list. Would love to have those items back.

agile acorn
#

Platform: PC
Issue: This fence does not render in and appears to be bugged (see second picture with -1)
I made 30 fences and placed them, and returned to game play, noticed they bugged like the first picture, so I went into furniture mode, removed fence and replaced, this time noticing I only had 14 fences in my furniture inventory, so somewhere between placing 30 fences down and the render glitch, and then removing the fences, I have also lost some some fences too.

swift sedge
#

Platform: Xbox series s
Issue: one of the papers missing in the lair sweet lair quest.
Had one of the papers then when it kept crashing a few weeks back the 9ne paper I had collected has now disappeared. I have collected the one from goofey. Merlin and Micky but it's only showing 2 of the 3 now. I am unable to complete this quest as need all 3 papers. Can some one help correct this for me please.

granite zealot
#

Platform: Switch
Issue: Mickey Mouse's house disappeared when I tried to place it in the forest of Valor. A house icon shows up in the far north east cave but nothing is of course there. Mickey is not in the game either.

timid prism
#

platform PC xbox for windows
Update on previous issue with some clothing and accessories mannequins disappearing. Today I'm down to only 2 of them spawning, despite missing almost 100 items from the clothing list. It's really annoying to not be able to purchase anything from scrooge's shop. Only 2 accessory slots spawn now.

glad igloo
#

Platform: Xbox (PC)
Issue: I am missing a white coffee table, white turtleneck, and laptop - items are disappearing from my inventory.
What you were doing when this happened: Decorating a new room and moving items from one room to another.

worldly lily
#

Platform: PC (Steam)
Issue: I changed the location for my trees and bushes and at first it was a complete mess and after the game restart 2 of my apple trees were missing. Can't find them anywhere.

random copper
#

Platform: pc/ game pass
Issue: while decorating dazzle Beach, I moved all the pillars (Low Sculptured Pillat Mossy Circle Carving Stone, Mossy Eye Carving Stone, Mossy Fallen Pillar) a few spaces out from their Orginal locations but when I exited furniture mode they disappeared completely. They come up in my collection at craftable items but I can't actually make them either.

fresh sleet
#

Platform: Switch
Issue: Red Bench missing. I had placed it on a "green leaf rug" in the Glade of Trust. It's no longer there.
What you were doing: I didn't notice when it went missing, but I have been randomly adding things to the area.

granite zealot
jovial sleet
#

Almost 3 months of having no Scrooge shop and other people missing their house, restaurant, etc. Have posted previously multiple times. Please acknowledge this game breaking bug in the trello. Thx

gusty phoenix
#

PC via Gamepass
Crop plots disappearing again, I did notice game was out of sync with server for about 24 hrs

brave siren
#

Platform: Switch

Issue: The tree in the Plaza Wishing Well has shrunken down, significantly. It's not a complete reset but definitely a 50% decrease.

What I was doing: No idea. I didn't notice the change until this morning.

Photo: Unfortunately, I don't have a before picture but I will add another player's tree for reference.

brave siren
bronze wolf
#

Platform: switch
Issue: flower beds/rocks have disappeared.
What you were doing when this happened: I put some small rocks down for a path, went into WALL·E’s house to make sure it saves before it crashes and I walk back out and they all have disappeared from the valley including flower beds circular and rectangle.

flat quarry
#

Platform: PC (I switch between PC and Switch and do not remember which one I was on when I placed it)
Issue: Spent materials to create a swimming pool and placed it in the peaceful meadow. The pool is not no longer in the meadow, it is not in my inventory of items, and the materials used to craft it have not returned for me to be able to make another one.

Photo: I don't have a photo of the swimming pool there... but here it is the spot where it no longer is 😦

crude sparrow
#

Platform: Xbox game pass on pc
Issue: Mickey’s house disappeared back in September. I’m stuck on quests because of it, and I’m pretty much not able to go progress anymore at this point so I haven’t played in a while.
What you were doing when this happened: I was Moving houses, trees, and other items around on my map.

gaunt phoenix
#

Platform: PC
Issue: Black L Shaped bar missing.

Was renovating and when clicking remove the bar kept returning to it's old location. I exited and returned to the game. The item had removed itself from the room and my inventory.

lilac jasper
#

Platform: Switch
Issue: Enchanted Broom does not appear in furniture catalog or collections list, despite owning more than one and purchasing a new one today.
What you were doing when this happened: Trying to locate it in my furniture menu

jovial sleet
#

My Scrooge shop is still missing since September

violet mantle
#

No fix yet but at least we’re getting acknowledgment now! I just want remys house back 😭

violet spade
#

Platform: Steam

Quest: The Ceremony - Honored Place

Issue: Before the last patch update had the same problem everyone else did with proximity of placing near house, however the item disappeared from my inventory after removing it from the overworld (as it wasn't working) and I thought it would be fixed in the patch and re-appear. It didnt. Still no item in inventory.

Contacted GL a long time ago and was told aware of issue. I haven't seen anyone else having my issue.

Cant see my bug on the Trello board

jovial sleet
violet mantle
brisk terrace
#

Platform: Switch
Issue: half my flower beds, benches, and lampposts are missing from inventory when editing the plaza.

scenic bridge
#

Platform: switch
Issue: I decorated my river, saved and logged off for a while and when I came back on everything was gone. Avoiding decorating for the time being