Post here if you have a crash issue! Be sure to include your platform and as much detail about the error/crash you experienced. Thank you!
#[Archived] [10-19-22] Crashes & Errors
versed linden
mental bloom
Got the update….still have crashing issues on Xbox one
silk token
Platform: Xbox Series S
Issue: Game froze, restart required
Leading up to issue: feeding the black raven (it disliked the food if it matters)
median anchor
Thanks for making a fresh thread!
Platform: GamePass PC
Issue: Can't load game
Since before the update, I received Game Initialization Error #4 and am still receiving it after update as well.
floral badge
Platform: Switch
Game is for sure smoother, but it still crashes after a while.
fathom flume
I thought crashes of the game were resolved in the Nintendo switch well it still crashing the game😭😭😭😭😡😡😡😡
lyric anchor
Xbox crashes within 10 minutes. Game is unplayable 😩
lean imp
Xbox, 3 crashes so far, all doing different activities
flint creek
Platform: switch
Played for an hour and a half and just had a crash after the update. Game play feels much better tho and smoother
unreal mica
Plattform: PC
Loading time is longer than 30 min now
azure arch
Switch crashed after 30 minutes
left swan
Platform: Switch when a conversation with any of the characters I can't close the dialogue! It's stuck even buying things on Goofy and more
tropic rampart
Platform: Switch
Issue: || Crashed after leaving the dark portal and picking up the weird grey memory shard looking thing ||
weary blaze
Platform: Switch
Walking into the castle and crashed.
bright tartan
Platform PC: the new gems aren't registering into my collections tab
pure spear
Platform Xbox issue: still crashing
undone crag
Platform: Switch
Issue: Crashed when in designer mode
grave sorrel
Platform switch. Issue: crashing. Leading up to crash: tried to open dreamlight duties to collect coins.
spring rose
Platform: PC
Issue: I went to upgrade to premium in the event and it kicked me offline.
pure epoch
Platform: PC
Issue: post update the game won't even load. Halfway through the loading screen the game crashes. Cannot even open it to play. 😦
jovial adder
Platform: Xbox gamepass
Game crashes within minutes of loading in
pure epoch
Platform: PC
Issue: games crashes at loading.
The game is completely bricked now. Can't play.
Screenshot of crash
terse edge
Game keeps crashing for me on Xbox also
edgy fable
Game crashed twice in 2 mins on Xbox 🙄
mellow lance
Platform: switch
Tried taking a photo with scar in the cave and it crashed. I don’t have any picture proof 😣 I was trying to use the new camera features too.
dense tundra
Platform: Xbox Issue: Game crashed Leading Up to Issue: teleporting from Dazzle Beach to Forgotten Lands Upon Restart game advised error no connectivity could be made
inland wolf
Platform: Xbox Gamepass Issue: Game keeps crashing and disconnecting from online
wicked sphinx
(Ps5) my game crashed with Goofy stuck like this. Music is still going. It also crashed when closing. Sent a bug report on my ps5
past tiger
I’ve attempted to play the new update dozens of times. All crashing within 2 mins of logging in! Unplayable 😦 I’m so sad. I’m on Xbox
lofty geode
Since the new update today I got more crashes on the switch again, more lag and internet connection issues even though my Switch says I am connected 😩
sharp rover
Still crashing on Switch - after using the camera to take a phone - Also can't access the cloud save option as there is no option to go across to it from menu
smoky igloo
Since Scar update Switch freezes and crashes much more frequently
lofty geode
Still crashing on Switch - after using the camera to take a phone - Also can't ...
You need to enter A to access it. I don’t know why they changed this, it’s annoying. Same for talking to characters, now you can’t easily leave the discussion with B. You need to push A once and then you can enter B. I hope they change it back.
wicked sphinx
I think the update made some crashes worse and found some new ones. Was bound to happen cause you can’t fix everything, stuff is bound to crop up 😭
snow comet
Platform: PC
Issue: Game crashes on initialization after i was in the midst of doing the Scar quest
winged escarp
gems don't unlock after finding them, nor crafting recepies appear
normal compass
After getting the pickaxe upgraded by Maui to clear sea debris, I cleared the debris before talking to Maui once we got to the Glade of Trust. This broke Maui as the completion did not register and the mission "Follow Maui to sea debris" remained uncompleted status.
Continued with the game completing companion quests, reached Moana's final quest where we have to "celebrate your leadership with Moana. " The game glitches out when we have to take the selfie with everyone as Maui is involved. Tried reloading game and unfortunately we end up loading into the selfie and game glitches. Can't move character or choose spade/pickaxe etc. Tried fast travelling but character can not move and camera is stuck.
river patrol
PC Gamepass .. Got an error that it put me in offline mode so I went to restart the game and when I went to open it again I get this.
foggy oxide
PS5 - Game still crashes when trying to speak to Moana - 'show Moana your catch' on beach. Still unable to befrend Moana and Maui
lofty geode
Switch: Also, Donalds tantrums are even worse now!
jade dirge
platform: xbox play pass pc
Issue: game wont load, ive even tried uninstalling and reinstalling, gets almost to the main menu and then crashes
somber ridge
After the update on my Xbox one the crashes are much worse. Sorry but it’s extremely frustrating when you spent $70 on the founders packs and can’t even play it. At least before the update it would crash after an hour or so now it’s crashing after about 10 minutes.
jade dirge
After the update on my Xbox one the crashes are much worse. Sorry but it’s extre...
at least yours will load XD mine crashes on the initial opening game loading screen, REALLY hope they fix this soon.(also have the ultimate pack on switch and regular on xbox play pass)
proud dragon
Xbox one, still crashing.
somber ridge
I’ve attempted to play the new update dozens of times. All crashing within 2 min...
Me too
lavish robin
Every time I go into the new mine area the game says I am now playing offline but I still have internet am I doing anything wrong
willow burrow
Platform: Xbox keeps crashing when accessing menus.. esp inventory. Have to keep hard setting the game
somber ridge
at least yours will load XD mine crashes on the initial opening game loading scr...
That’s true. I hope they fix this. They’re gonna have a lot of unhappy players
bright berry
Switch- unable to connect even though my internet is strong and my switch is connected but I’m unable to cloud save or access Star path
austere epoch
Plattform: Xbox / new items are not registered in the collection/ game crushes many times
pure epoch
Platform: PC/Steam
UPDATE: Verified files on Steam. 2 failed. Reinstalled. Now it loads.
bold pike
Xbox game initialization error #5 when trying to load up the game ever since the update
verbal hollow
After getting the pickaxe upgraded by Maui to clear sea debris, I cleared the de...
Platform: Xbox. I’m having the same issue with the frozen quest “do you want to build a snowman”. Been stuck on this quest for weeks now as it wouldn’t bring the characters together to take a picture. Once I did the update now my game starts by trying to take the picture at the snowman party but it won’t actually take the picture and I can’t move or change tools. Basically cant play the game anymore.
willow burrow
Platform:Xbox… along with the crashes, now it says it’s not connected to the internet. Shutting down for now.. unplayable. Will be back later and hopefully this will be sorted out. I will say, though, it looks good… def noticed a difference in the graphics.
proud condor
So...I play on PS4 and I got the update. Unlocked the Star Path. New problem...it keeps kicking me offline and says it can't connect. I am online (wired connection) and all my online features work for everything else, but now this game won't connect. I haven't used cloud save as apparently it doesn't work on PS4 anyway. I hope this gets fixed because I can't collect anything from the star path or even see the things I am supposed to do.
blazing zephyr
PC: Am i the only one missing a mine
placid arch
Platform:Xbox keeps saying im off line ever since the update came out
remote urchin
Xbox one still crashing about every 30 minutes 🥲
proven stag
Platform: PC
Can't seem to play still after the update was launched. Have been stuck on this screen for almost 3 weeks now to which I can't do anything. Also really wanted to upgrade to the ultimate edition, but now not sure anymore cause I don't know if I will be able to collect it in time.
torpid ravine
Platform: PS5 gme keeps putting me into offline mode, it seems to happen more often near the mine, but happens everywhere after a while, restarting temporarily resolves the issue, but only for about ten minutes or so
lavish robin
Sorry forgot to say platform PC game kicks me offline if I go into the mines
cerulean furnace
PS5 - Game still crashes when trying to speak to Moana - 'show Moana your catch'...
Was really hoping this would be fixed because it's limiting the game so much.
wooden zealot
Switch: Constantly says I'm playing in offline mode, despite being connected to the internet. I've tried both of my wifi connections and get the error with both.
rustic glacier
On Xbox and PC having issues where the game is lagging really bad and crashing. Crazy thing is i wasn’t having this issue until yesterday. The day before the update and not sure why. I’m on Ethernet and my connection is just fine
narrow ibex
Platform: Xbox
Issue: was walking around and game crashed.
silk token
PC: Am i the only one missing a mine
It’s at the end of the river that comes out next to the elephant graveyard along the border with forgotten lands
marble forge
I just caged my gardening buddy and the game crashed as i uncaged on Nintendo switch
blazing zephyr
It’s at the end of the river that comes out next to the elephant graveyard along...
Thanks you 👏
main fern
Got the update on the switch. Still experiencing random crashes.
edgy fable
My game crashed and im on ps5 it has never crashed before for me and now i installed the update first thing it did was crash
pale tiger
Platform: Xbox 1
Issue: Crashes about every 50 minutes, doesn’t matter what I’m doing
cinder wraith
After the update Switch crashes increased. 😢
indigo locust
My game also froze when talking to scar in the middle of gathering ingredients for the quest.
solid wave
I manged to get 30mins game play then got thrown out. I'm playing on xbox 😑
tepid veldt
PlayStation 5
Since updating the game randomly disconnects from the internet
fading dragon
Platform: Switch.
Crashing way more than before. Once every 30-40 minutes instead of once every 1.5-2 hours
sage totem
PC Runtime error caused game to close before I could even open save. It also will not connect to the internet.
merry sentinel
platform: xbox series x i am having huge lag spikes along with game will freeze with a message shortly after telling me i am now in offline mode. this has a result of me losing progress.
severe rampart
Platform: Switch. While it is much less frequent the game still crashes for me. Mostly when I press down on the controller to check Dreamlight Duties.
timber oasis
This thread is being archived so we can have only new issues being reported, please re-post any new updated related issues to the new one!