#[Archived] [10-19-22] UI Issues
1 messages · Page 1 of 1 (latest)
Platform: Xbox
Issue: Pop Up screen sticks at least once a game. Happens with gifting and with memory pieces. Must force close game to get rid of it.
+1 I also have this issue
Platform: Switch
Not showing any of my characters favourite items to help level up
Cannot view their profiles in the collections either to see their favourite items of the day
Hopefully this one fits here because I am not even sure what category it would even fit under? Switch player here.
When harvesting from fruit bushes specifically, suddenly my character will stop, run all the way around to the other side of the bush, then proceed to harvest fruit.
It seems to be a forced action. It's not joycon drift either because this only ever happens when I'm trying to harvest from the fruit bushes......
^^^ mine does the same. Sometimes rounds around the other side of the bush/trees
You can't seem to stop and redirect when it happens either
Platform:Xbox and Switch
Issue:I cannot harvest any herbs, mushrooms but can harvest garden grown items and trees
Unable to cook since I’ve unlocked the frozen door. I have tried all the cooking spots. I am on Nintendo switch
Platform Switch: UI unavailable (X/+) after entering the castle. Only solution/help - exit game via Homebutton and X.
Platform: Xbox
Issue: Until recently was able to change up my characters facial hair but now the UI doesnt show the mustaches anymore it stops at the beard options
Platform: switch
Issue: text box and options didn’t appear when talking to WALL-E outside my home. Not able to back out, had to exit game via home button and close game.
Had the same thing just now with a memory.
Platform PC gamepass
sometimes when pulling up the map it freezes and does this
Platform: PC
Issues: Picture for donald's couch is missing
Platform: PC
Issue: Have had the same issue as akNOPEsteen (mentioned above) - popup stays on screen and all gameplay ceases. Also forced to close game and restart.
Photo/Video: screenshot attached
Not sure if this is UI, after I close out of my inventory/wardrobe/furniture the screen pans far out on the map, doesn't focus on anything then returns to my avatar. It's every time now
Platform: Switch
Often when I'm trying to scroll down through the Collections it'll stop going down through the categories as it has put me in a random spot within that category. For example if I try to go down from Critters to Fish and I'll suddenly be on one of the critters so I'll have to go back over to the category list to go down, then it will do this again in the next category. It's not joycon drift as this is the only menu this happens on.
Platform: Switch
Issue: I am also having the above issue when trying to scroll through collections, specifically on the critters, characters, and food menus.
Platform: PC (windows)
Issue: tried upgrading my backpack and the UI wouldn't go away, i ended up having to close and restart the game
Platform: PC (Windows)
Issue: Unable to interact with this window - had to close and restart
I have the same issue!
I’ve had this happen too on PC
+1 have had this issue happen multiple times now Platform: PC (Steam)
Platform Switch
I'm unable to cloud save to play on PC. The switch version is just too broken to use. I've created a cloud save account and logged in but the switch will not save to the cloud. I've tried the retarting the console and game, but after 10-15 times it's still not working.
Platform Switch The screen freezes up when placing houses and the map wouldn't show up after completing a quest
this happened again but with a quest item transfer? clicking the buttons just makes the dialogue continue but doesn't close the popup
Platform: Switch
Issue: no inventory for remys realm, can’t progress
PC GamePass:
Not find Resolution 2560 x 1080 (Ultrawide Monitor) Only have 2K not HD
Platform: Xbox, PC, Switch
This is an issue I’ve mostly run into in my Xbox. Sometimes when I pull up the map, I can’t switch to other pages like the collections or dreamlight page. I can’t leave the map either. It freezes all except for the map cursor. The only way to get out of it is to completely close the game.
and again with the Touch of Magic disclaimer...
Platform: switch
Issue: option to hang out is now missing
Hello. I cannot open the menu when I hit Esc or U. This issue just randomly started happening right now. I even restarted the game and I still cannot open the menu. The I menu works fine, though.
Platform: Pc (steam)
Issue: I broke a rock and then ever button stopped working and I couldn’t move, go to menu, or interact
Platform: Switch
Issue: More so just a spelling error I happened to notice. I’m assuming “minerals” and “tuna” are supposed to be capitalized given how these are supposed to be formatted. There could be more like this but these are just the ones that appeared for me. Didn’t notice until the second one appeared.
Just me noticing little things.
Platform: PC
Issue: All my quests look like this
Platform: PC
Issue: I hope this belongs here. As I was leaving Ursula's house I got stuck and it wouldn't exit back to the beach. Though while I was typing this the screen finally reset after several minutes and put me back on the beach.
I can't give quest items to owner quest the square ui dialog is gone
Platform: switch
When occasionally going to the map I am not able to leave the screen and map does not load . Have to restart the game to play
Platform: PS5
Seems to be a UI issue because it doesn’t stop me from doing anything but it’s annoying. Anytime I collect fruit, gems, clear thorns, and some other things it pops up on the screen “Transaction Error.”
For some reason I can no longer access the wishing wells except the one in the Plaza from the map... I upgraded all of them and this just started today. On PS5
I have only encountered being stuck on the map screen once. I managed to get out of it somehow but then I could not open any of my menus. Playing on Steam.
I have this too
Platform: Steam
Issue: "Transaction Error" on many of the different kinds of actions. When Watering, Harvesting, Fishing, Selling items and so on. (But not when picking up items like softwood from the ground)
Platform: Steam
Issue: XP Bar and Energy Bar are pushed up ever so lightly every time I open my Inventory. This means after a few hours of playing that my XP bar will be pushed out of the screen and will not be visible. The same will eventually happen to the Energy bar as both are pushed up out of the screen.
Platform: Switch
Occurs whenever I select ordering costumes from Scrooge (ordering furniture is still working properly). The same glitch happens when i cloud save playing on Xbox so I assume it isn’t a Nintendo hardware issue, it is more of something on my save file triggers it.
Plattform switch
The popup sometimes doesn't disappear and I have no way to play. Need to exit the game and restart
Switch
After moana’s quest the footprints for pua are still there.
I have no fishing bubbles on the Sunlight Plateau which means I can never get a Walleye fish... Fishing here only produces Bass and Seaweed
When you open a door with a NPC standing right next to it the game tries to start a conversation with the NPC at the same time resulting in an UI deadlock. You can only quit the game then. (PC Steam)
PLatform PC Steam - After giving Merlin his order of Chocolate Chip Cookies the confirmation prompt wont' go away. I can click on Cancel or Give and it doesn't do anything. I need to alf+f4 out of the game.
stuck in this screen after picking up memory balls. happens quite a lot and i have to restart the game. i also get stuck in screens after giving orders at remy's restaurant like the person before me. (pc game pass)
Platform: PC/Steam
Issue: I pulled out a thorn bush and lost all control of the game. This is the first time I have been in this area. I can't walk, open the UI, open menu. I have a mouse with 12 keys on it, which I use for the tools. These buttons are also unresponsive. The ONLY thing I can do, is rotate the camera by moving the mouse, and reset the mouse camera to the back of my character by pressing the scroll wheel button.
Photo/Video: Attached.
Platform: Xbox game pass
Issue: occasionally when scrolling through the categories in the menu the cursor jumps to the middle of the page making it hard to get to the bottom category because you have to go back to the side but every time you go down it jumps back to the middle
Same here. I’m on ps5
Platform: Xbox Issue: recently started getting stuck on the Map screen. Can’t go back to game.
Platform: PC
Issue: Game freezes on map screen, have to force close the game and restart
Platform: PC / Steam
Issue: I'm guessing this would be a UI issue - When I click the "sell" interaction on Goofy's stall, a portion on the left side of my inventory screen is cut off.
I'm having issues where a few characters aren't showing up on the map so it's making them extremely hard to find since 2 of them are Ursula and Ariel and they move a lot anyway lol
UPDATE: a quick and temporary fix is to just restart the game until it does it again. Just inconvenient.
sometimes when using the fast travel menu on pc, it gets stuck on the selection screen and wont let me back out, but i can still fast travel
Platform: PS4
Issue: Can't sell items, IE inventory says I have 6 soft wood so I click to sell six soft wood, then it pops up and says Error NotEnoughItems. Seems to be hit or miss on the same items consistently, but sometimes after reopening the menu 4 or four times one item will start working again but others won't. So far ive seen it on soft wood and herring as well as multiple types of flowers.
Platform: PC (Epic)
Issue: Some critters when fed their favorite food are not released in the collection menu
Photo/Video:
Platform: Switch
Issue: Small hitbox for the door in Scrooge's Shop, "Exit" disappears or if you just walk up to the door to exit it doesn't register.
Video Provided
Platform: Xbox Series X (Game Pass)
Issue: Fences and paths are not showing up in the crafting menu. That entire tab is blank, even though I have the brick road unlocked in the collections menu.
Also, I should have the asphalt, leaf-strewn path, and several other paths and fences unlocked, but they aren't showing up in the collections menu as such.
Other than that, I'm really enjoying this game thus far, so thank you and keep up the good work! 😄
I believe the cause of this error is that this screen loads so slowly that you can accidentally press the 'cancel' button in-between loading. Same thing happens if you pick up a memory and then hit B on the Switch before the memory page loads.
Platform: Switch
Issue: When purchasing from Scrooge, all items show off screen
Platform: Switch
When switching “Invert Camera” from On to Off, camera Y-axis becomes locked in place.
Platform: PS4
Issue: Can't pick up items due to game stating my inventory is full, but it's not even close.
I was just doing Remy's quest, the Unknown Flavor and when I gave the Purified Night Shards to Wall-E, the screen to give did not disappear and I could continue the dialogue with Wall-E to make the quest progress. I force closed the game and it's gone now!
Platform: PC
Issue: Get stuck in Ursula's home. Wehn going to leave, I get stuck on the doorstep. I can leave only, if I alt tab out of the game and come back, then the leaving screen happens.
Photo/Video:
Platform: Nintendo Switch
Issue: UI is not displaying my neighbors' favorite items of the day. Neither in the menu when you speak to them or from the main menu under collections > characters
Game restart did not fix this 😦
Platform: Switch
When fast traveling between wishing wells in town, the fast travel UI is stuck on my screen. I can’t back out of it, but I can keep traveling around so the game isn’t actually frozen.
I am able to travel between other realms and the town just fine, but when I try to go from Plaza to the Beach for example, it gets stuck and I have to restart my game and lose unsaved progress.
PC: Upgraded to the 35 slot backpack, this message got stuck on my screen. Couldn't cancel, closed pack but that didn't help. Have to alt/F4 to fix.
Platform: Switch
Went to open memory ball after helping goofy with fishing and it’s stuck on this screen
Platform: Switch
Sometimes when starting a new quest the quest banner title that shows up will stay there unless I go to quests and deselect and select any active quest.
Platform: switch
Issue: the crafting recipes for fences and paths disappear from my crafting menu. Sometimes they’re there, but more often than not the category is empty as if I haven’t unlocked any of them.
Platform: All
Issue:
Scrooge McDuck needs to do better to sell his wares.
For almost a week I have seen the mannequin in the shop sitting in the same place each day at 4 am mocking me. Imagine my surprise when I see this tweet asking me if I've completed the set. No, I haven't but I'd like it if I had other options. There are hundreds of items in game and for 5-6 days have the same one "randomly" show up on a daily reset in the exact same spot is frustrating.
Photo/Video:
Platform: PC
Issue: I talked to Mother Gothel right after fishing and now I'm stuck in dialogue, game doesn't react to any mouse activity or key input like esc, space etc.
Photo:
I had this on PC but I could pick them up.
Same issue constantly
Oh really? Pick them up in decoration mode?
When I walked up to it I got a prompt to remove it!
Oh, I will definitely check this out when I’m next on 🤞Thank you
The game keep getting stuck every time I open another memory of toy story..
Platform : PC/Steam
Issue : Sometimes gets stuck on new memory and I have to qui the game via task manager
Platform: PS4
Issue: wardrobe customizer screen crashes the game
Platform: laptop/steam
Issue: when trying to craft fences or paving it seems the items in this catagory only appear once per time I'm in game. I saw them 5 minutes ago and went to grab materials and now they're gone
Platform: Switch
Issue: When in the menu for a chest, if I scroll down in my backpack and select to upgrade backpack storage then cancel without upgrading I can no longer select any items. I have to then exit the chest entirely then open it again to continue interacting with items.
Platform: PC
Issue: This will not go away, no matter what button I press. Can't hit esc or move either
Platform: PC
Issue: Can't escape this
Platform: PC steam
Issue: can't get off the photo
Platform: Xbox
Issue: I unlocked the side of dazzle beach that the cave is on, but there is an invisible wall preventing me from stepping into the beach. I apologize if this isn't the right section, wasn't sure where else to put it.
Platform: PC Gamepass
Issue: Colections, I took from the ground, pop up won't close after I pressed ESC to close the collections screen.
Platform: Switch
Issue: Dialogue box still using “Player Name” placeholder instead of the player’s name for all references including when it’s the player’s own dialogue.
Same for me
Platform: Steam; so I am literally stuck behind this building with Mickey. Just not able to move elsewhere... is there a way to teleport out of there for similar situations?
Platform: Steam
Issue: Confirmation dialogue box sticks on screen
Quest text continued in the background but unable to click any of the options to finish the quest and can't get rid of the popup box on screen. Ursula level 10 quest so spoilered the image.
+1
Platform: PC, Steam
Happens to me when I'm turning in items for quests.
Same happened to me on Switch 1.05. Had to close the game and open again.
Also have this issue
I can’t scroll down my quest log to view any quests. It’s like that screen/option is completely frozen.
Platform: PS5
Issue: Can't use some items (so far: apples, raspberries, night shards). The game will not let me eat the fruit (nothing happens), if I try to move them to storage I get "Storage is full" even when there are empty slots, and when I try to sell the fruit I get "NotEnoughItems" (all one word).
Platform: Gamepass PC
Issue: frequently when accessing the recipes page via a toolbench, the fence & paving section displays blank and takes many times of backing out and re-entering to show the recipes available
Platform: PC (Epic Games)
Issue: Game frozen on map, cant exit from map, cant see anything on map, it happened after I tried to click on Maui to get to him for a quest and it didnt work, closed map reopened it and this is all I got, cant close out of it either.
Platform: Gamepass PC
Issue: when receiving the memory of Remy's recipe locations the game hardlocks and has to be shut down :\
Platform: Gamepass PC
Issue: frequently when viewing the map via a well, no characters are displayed roaming about
Platform: Gamepass PC
Issue: This has happened twice with a fetch quest of mine, the "cancel/give" will not go away. Though there is feedback sound acting like it is being clicked.
Platform: PC Gamepass -- I also have an Xbox One Controller connected
Issue: Game script is being displayed instead of an icon on tutorial/explanation popups, it has occurred for me on the map and wardrobe.
Daylight Saving Time : the game appears to does not take DST into account. At my location at 9:50am the store has not reset and some NPC are still sleeping. I thing the intended reset time would be 9am (which is already much too late). (PC Steam)
platform pc issue when i pick up a memory i can't see it
Platform: switch
Issue: The map, the wells all disappeared (except main). Once this happened when I zoomed in and out the characters moved at a different rate for the map - meaning you couldn't tell where they really were. You can see that the main well is out of place and crops are off the map.
platform: switch
issue: occasionally but not rarely, when on the collections page and im scrolling down the side tabs, it will get so far down before suddenly having selected a random thing in the middle of said tab, this issue repeats itself all the way down, something which causes it to be annoying to get rid of the red "new thing" dot.
Platform: Switch
Issue: every time I hit expand on my inventory and press b to say no - I lose the curser. There is no longer a hover
Platform PC: Having an issue when doing an interaction (eg dig, remove thorns) and afterwards you are unable to use any keyboard buttons but the camera still moves. This has happened to me twice while playing and not sure If my keyboard is the issue or the game. I have had to alt f4 to close the game to restart.
Platform: PC
Issue: There are 2 [Yellow Light Low Beach Torch]s in the crafting menu, one of which required a red Ruby. There isn't a [Red Light Low Beach Torch] at all. So I assume the one using the Ruby is meant to be red instead of yellow?
Platform: PC
Issue: 'Tousled Short Hair' purchased from Scrooge's store is showing in my collection but not in my hairstyle tap when customising my character
same. Whenever hairstyle is unlocked (scrooge / mission) whey you accept prompt "try it" it is not showing
Platform: PC
Issue: Whenever I pick up a memory shard the picture puzzle freezes on my screen, leaving me for no choice but wait for the game to autosave and restart
https://cdn.discordapp.com/attachments/923228447701090305/1021405901187469412/unknown.png
Platform: PC
Issue: Same as above. Picked up a memory shard and the puzzle picture froze on my screen. Only options was to alt F4 and restart the game
Switch
Goofy’s inventory not populating items
Platform: Xbox One Gamepass
Issue: Cannot select anything while in menus or conversations. For example: I can start a conversation but I won't be able to choose any options and have to use B to exit. Also cannot use items in inventory or craft or buy and sell things at stalls. The A button prompt to select on the bottom of the screen has disappeared. Have tried restarting game and console, sometimes this issue means I can't even access the game because the A button press is not recognised. This event only occurs in this game, controller and console are fine.
Platform: Nintendo switch. Issue: I am having a problem Ursula gave me 2 crystals for her first quest and I can’t seem to get rid of the one crystal it can either go in my pocket space or storage. I’m not able to get rid of it.
Platform: PC
After changing a room size this is stuck on my screen, i hit esc and it backed out of the main menu but this is still here.
Platform : pc
Didn’t show up my name
Platform: Switch
Memories during quest stay on screen and can not back out of. Forced to close out of the game and reopen
Platform : Switch/PC ( Presumably all )
Issue : I suck at cooking and as a vegetarian I'm not the best at recognizing meat and fish but this doesn't look like pickled herring.
Platform: Xbox One
Issue: My wife has 2 Dandelions permanently stuck in her inventory. If she tries to sell them, it gives a "NotEnoughItems" error. If she tries to drop them, she gets a "This item can't be dropped here" error.
I am having the same problem and see many others are as well. I just submitted a bug report to the gameloft help center. let's see if they can fix this. 😆
Menu issues…. So when I press + on my switch to get to the menus there it freezes … can go to any categories but can press B to exit … tried restarting game , waiting it out, and going in and out . It is doing it everywhere in my game so not a location issue. Also have been to multiple places in my house so not an internet issue … also have disconnected my switch from any internet and doing the same . Please help !!! Need these menus has I am trying to level up my characters and see my quests 😦 have it docked to tv in photo but tried handheld as well same issue .
A temporary fix to this is scrolling to it by going left instead. It seems to work every time that way
Platform: PC - Steam
Issue: I'm on Maui's level 10 quest, after cleaning the limestone at the crafting station. When returning the "Cleaned Up Limestone" to him, the confirmation window got stuck on the screen after selecting "Give". The dialogue continued in the background and I was able to progress the quest, but the window was still stuck on screen no matter what button I press. Had to manually close and reopen the game to continue.
Platform: PC - Steam
Issue: Sruck on this screen
Platform: Gamepass for PC
Issue: Fence & Paving items not showing up correctly in the crafting recipes menu.
How I got there: Using a controller. I RB to the Fence & Paving tab and there is nothing there. I RB again and then LB back and all the items are there.
Workaround: 1) as described above -or- LB directly to Fence & Paving seems to consistently show the items to be crafted.
Platform: Gamepass for PC
Issue: Controller arrow showing when in keyboard/mouse mode. All the other on screen commands update to the mouse/keyboard parallels, but the main menu doesn't.
(I do have a controller set up)
Platform: Xbox GamePass PC
Issue: Expanded my home by adding floors. Tried to add rooms but now accessing the house floors menu on the elevator freezes the whole game. I cannot exit the menu or access my other floors now. I have to use task manager to exit game. Luckily my top floors are still empty atm.
Platform: Nintendo Switch
Issue: Sometimes when I go to the Map tab, it freezes and I'm forced to close the game in order to get out of it
Photo/video: Didn't come to my mind to take a photo but I will if it happens again
Platform: Ps5
Issue: Not sure if UI problem or not, but I made Mother Gothel's dawn shard too early, and cannot complete the quest now. Also, Wall-E's quest to exchange with Ariel cannot be completed, as he won't to talk to Ariel.
Platform: Switch
Issue: I’m having an issue where my Fence & Paving recipes aren’t showing up when I go to craft them. I know I have them and have crafted them before but for some reason they aren’t showing up now.
Photo/Video:
Platform: PC/Steam
Issue: I got stuck on a confirmation to give Goofy a shake in the restaurant
Photo:
Platform: PC/Steam
Issue: I got stuck after making a Fish Pie at Remy's, can't move or enter menus
Photo:
Platform: switch
Issue: cursor disappears
Open your inventory, go to "expand" inventory. Choose not to expand your inventory by pressing b. The cursor disappears. You have to close the inventory completely to get the cursor back.
Platform: switch
Stuck on the screen I was trying to collect my crops and it froze this has happened at least a few times
platform: steam stuck with this on my screen, esc doesnt close it, background things move so it's not a frozen game issue
Platform : Switch My game is stuck on taking a pic with moana and maui i can’t move my character it’s froze the only thing i can do is teleport to wells and go to my settings menu with quests etc i’ve restarted the game multiple times keeps doing the same thing and now my game is unplayable right now.
Platform: PC/Steam
Issue: Stuck on this screen and unable to exit it. Doesn't seem to be a frozen screen as I can still move the character's icon around the blank areas
This is starting to get really frustrating. Ariel and Ursula are my only characters not at level 10 and it's impossible to get them there to unlock Eric if I can't give them their favorite items every day.
Platform: Xbox Gamepass PC
Issue: UI Froze when I gave Moana her order and she leveled up to 10. Cant close anything as its still prompting to give her order at the restaurant even though i already did.
Platform:PC Issue: I get stuck on the fast travel UI and I can't get out of it no matter what I do. Other than quit out the game.
Platform: Steam PC Windows
My keyboard suddenly stopped working. Nothing happens when pressing WASD or ESC or anything. The mouse works, and I can switch windows, but as soon as I enter the game I cant use the keyboard.
Platform: PC
Issue: Whenever checking to find where someone is on map, the map shows up but then I can't click on anything and then it goes blue. I can't get out of it as it seems to freeze and the only way to out of it is to shut down my PC.
I have the same issue, not when breaking a rock, but my keyboard also stopped working. The mouse worked though.
had a bug where when i went to check how much the backpack upgrade was it got stuck on my screen 😦 it would let me move, cancel, purchase. i had to close the game via steam! platform: PC/Steam
Platform: PC - Windows Store
Issue: 'Give' prompt stuck on screen
Haven't been able to reproduce reliably.
Seen mostly during quests after extensive playtime.
Upon giving an item to a character, quest objective completes but Give prompt remains on the screen. Only way out of it is to force close the game and relaunch - potentially losing progress back to last save.
platform: gamepass pc
issue: memory stuck on screen, unable to close.
I'm having the same problem on the same platform.. i haven't found a solution yet..
Platform: Xbox. Issue: I’m unable to hangout with any characters, I’ve tried shutting down, restarting, hard reset of console, and it still doesn’t work.
Platform: PC
Issue: 'Give' and Memory pop ups stuck on screen
Every time I collect a memory or I'm going to turn in a quest whatever pops up gets stuck on my screen and I'm unable to close it I have to restart my game everytime
I have also had this issue twice. It happened in the Forest of Valor both times for me. I'll be playing just fine and it just randomly quits on me like this. I have to force close it.
Platform: pc / xbox game pass
All the characters in my town except Remy, who is sleeping, Scrooge, Mickey and Maui are missing and there is a spinning phantom fishing rod. (I’m level 33 on switch)
Platform: Switch
Issue: This happened when I opened my storage???
(Re posting cause it was in the wrong chat)
Platform: PC (Steam)
Issue: I was decorating Glade of Trust (for Scrooge's quest to decorate), while standing in a different area, and when I try to hit esc. The UI gets stuck on my screen stuck in permanent, as well as it being it a forever saving state. The only work around is to restart the game.
Platform: PC (Steam)
Issue: Quest to give NPC. but the Give/Cancel UI is not functional. The quest has already progressed because I gave the flower (saw the animation in the background that said "-1")
Platform: PC (Steam)
Issue: Missing Image "What did Ursula give Scrooge that it had to be censored" (jkjk, Although I would like to know what it was 😆 )
Platform: Switch Issue: cannot scroll down and select a different quest. I tried closing the game and logging back in and still stuck and no cursor to move around.
Platform: Xbox
Issue: cannot drop any items anywhere. Doesn't matter where I go or what I try to drop, the game just says "you can't drop any items here"
Platform: Switch
Issue: Hopefully it's the right thread but after doing a few changes (just moved the houses) to my world and wanting to exit and save the edit mode, it's stuck on the save screen. The saving animation does work, it just never finishes saving unless you close the game and restart. Happened a few times already.
Platform: Steam
After gifting a villager what food they wanted from Remy's the confirmation box stays up until I force quit.
Update: When she logged in last, the Dandelions were gone. SO it seems like they were dropped/sold, but the icon was never removed from the UI, causing issues.
Issue resolved. Closed the game and reopened it
Platform: xbox
Issue: I'm doing Anna's quest (Lost Loves and Missing Memories ) she says 'lets go talk to Kristoff' but doesn't do anything. I even made her follow me with the 'let's hang out' thing, and walked her over to him but they didn't interact.
Platform Pc
Issue:
Platform: switch
Issue: after entering game menu and exiting, screen turns white. I can still talk to characters and garden and open inventory but the screen won't return to normal
PC
Disappearing furniture menu
It happens on and off, but when I go to a crafting bench and select "Fence & Paving" specifically it will show up empty.
This happens to me to.
This is same for me as well and I play on switch.
Platform: Xbox PC Gamepass
Issue: When giving a character their order at Chez Remy, and they level up. the give order pop up wont go away. The only way to get rid of it id to force close the game. This has happened everytime.
Edit: Now the files are corrupted due to force closing the game.
Platform: Nintendo Switch
Issue: Game is frozen on photo mode. I cannot exit or move my character. Game is now unplayable since Saturday.
That phantom rod is part of a quest!
Platform: PS5
Issue: got stuck on the fast travel selection (entered it from map, it didn’t disappear after fast traveling and I had to close the game to get out of it).
Platform: PC
Issue: Confirmation is stuck on screen, can't exit it
Platform PS4
Issue: Whole UI not showing
Platform: Xbox
Couldn’t find a good post to put this. Clicking on a well teleports me back to the well in front of the castle instead of the one I chose
map will not zoom in or out. I have restarted and still will not work
Platform: Xbox One X
Issue: For three times now my game has frozen on a screen and I had to force quit.
First was when I exited the cooking screen with Remy, the UI disappeared but the rest was like I was still cooking, except I couldn't do anything.
Second one was talking to Mickey. The greeting chat bubble got stuck and I couldn't progress or leave the conversation.
The last, right now, I tried to leave the room upgrade screen but it never disappeared. I could move the cursor and click but nothing happened.
I was trying to finish the village project: restoring the sunstone quest and my game glitched out so I cleansed the stone but the game didn’t register that I did it already but when I tried to cleanse it again it doesn’t recognize that it’s in my inventory. I need to restart the quest but I don’t know how or if that is possible without restarting the entire game as I am almost finished and really don’t want to have to restart
Platform: Switch
Issue: When I click on an item to purchase, it does not show up on the middle of the screen. Instead it’s barley noticeable in the upper right of the screen. Please see picture below 🙂
Somewhat same issue here, the game doesn't know where my crops are, and lost all my well locations on the map. You can see the main center well, but it's not in the right place and moves when I scroll.
NPC's actually update accurately, but when I scroll it has trouble finding them for a few seconds.
This was my first reset, I am over a week in. Everything was fine until I decided to remove/delete everything from in world except quest items, houses and harvestables.
The icons aren't scaling to the right locations when I zoom, they fly across the map.
A restart fixed it, I guess? I'll remove this if it breaks again:
Platform: Xbox (Series S)
if i turn my xbox controller off on the menu then turn the controller back on i cant unpause or navigate the menu button... i have to press the xbox button on the controller to go to my xbox homescreen then back to the game.. i lose no progress but its an issue
Platform ps4: am I supposed to have accessibility options somewhere? Because I don't lol
Platform: Xbox Series X
Issue: i've restarted my game several times but today, icons keep going missing from the map? Wells, Goofy's stalls, house markers, planted vegetables are all missing. I haven't done any moving in furniture mode, everything is as it was from the start of the game.
Photo/Video: attached
You need: Lobster
Lemon
Butter
Garlic
Wheat
Do you have ginger as the last? The image is a bit fuzzy.
platform: pc/steam - character is backwards on map, many times the icon will just be white for my character
This happens frequently to me. The exp and stamina bar disappear off the screen
Platform: PC (through Steam)
Issue: I wanted to see how much tokens costed and the page is stuck and won’t close. I hit ESC and it closed out the menu behind it but not this page. I also obviously tried hitting cancel.
Photo:
Platform : All
Issue : No feedback.at restaurant.
I discover just today that when you take order at the restaurant you gain star coin because we have no feedback about this.
Switch -
Apparently Eric's blueprints are supposed to show the name of the blueprint before you buy it? Mine does not
^ Same
Platform: PS5
This happens several times per session.
I'll open the map to fast travel but when I select a fast travel spot nothing happens.
The menu locks up for a second.
I close the menu.
When I reopen the menu and go to map, the entire menu locks up and I cannot close it. I can scroll around the map but cannot press any buttons or close the menu. Only option is to force quit the game.
This is the exact pattern every time.
- Open menu
- Fast travel doesn't work
- Close menu
- Open menu again
- Menu locks up
I play on Switch and PC via gamepass, on PC the game show the blueprint name, not on the Switch.
Platform: Switch
The exit to Scrooge’s shop shows the “Exit” option when you approach the door, but after pressing A, you have to move again to get the transition to occur
Platform: PC
Issue: I'm not sure where exactly to post this, however, it does seem like a UI issue? Ever since the previous patch, my mouse seems to get stuck in the center of my screen? It doesn't show up if I'm just moving (wasd movement) but once I try to look around, the mouse icon appears in the center of the screen and causes my game to be extremely laggy. I have tried to change the display mode but it doesn't fix the problem.
Platform: Xbox One Issue: I found a new memory after I picked it up it got stuck on my screen with no way to close the memory screen. It also happened earlier on memory from wet note that I got from Mickey.
Im pretty tired of not being able to see the entire sell tab one row of squares to the left is not visible. And I cant change the resolution at all it dosent give me any options.
Platform Nintendo Switch I was harvesting crops in Wall-E's garden holding down A then suddenly my character stopped moving & every button quit working except for the right analog stick. had to close out the game.
Platform: Switch.
Issue: Since yesterday, anytime I try to load the game this screen opens and I can't leave it other than to open my inventory. I'm stuck on this and can't actually play!
I can get to the menu and teleport, but I'm still stuck in the camera mode and can't move or exit out at all.
Figured it out! It was the Moana Ceremony quest. It wasn't letting me take the picture. Once I teleported out and restarted the game it finally worked and I've been able to move forward.
Platform: PC Issue Same as this. has happened on multiple memories now.
Platform: PC/ Windows
Issue: can't interact with the window and have to restart the game.
Platform: PC Xbox Game Pass
Issue: Memories will come up and freeze on the screen, even while the game runs in the background. The only way I can get out of it is to enter task manager and close the game that way.
Platform: Xbox series X
Issue: I'm unable to access fence and paving, I can select it but nothing comes up. I have dozens but cant see any options to craft, with or without the items in my inventory
@fleet sleet I also just ran into this issue. I submitted a big report to Gameloft. Have you gotten it resolved?
Yes I got it resolved thank you. I just had to keep pressing b to cancel taking the picture I’ve been playing the game fine now with no other issues other than still crashes sometimes.
Platform: PC
Issue: The camera takes a trip to another part of the map before going slightly under it and returning me back to my current location 2 times for every 5 times I exit my storage. So, the last time it happened I opened my storage in the Frosted Heights and ate a meal to get my energy back. I closed the storage and the camera lifted slightly into the air and moved rapidly across the land to the Forgotten Lands where it slowed its movement down and "landed" before going slightly underneath the land in question. Then the UI returns to the place where my character is (no transit back or anything, just flash back to where my character is). Generally, this bug takes me somewhere across the map from where I've closed my storage.
I cannot see the names on PS5. I tried buying one... no idea what I got, presuming I did get something. It doesn't even say once it is purchased.
Platform: switch
Issue: pop up freezes while handling items off. Sometimes it doesn’t cloud save so I end up having to start from the beginning
Photo/Video:
Also Xbox, this frequently happens also with using fast travel so the UI for fast travel gets stuck and I am forced to close the game
Platform: PC (Steam)
Issue: Give/cancle UI gave order UI became stuck while at the same time leveled up friendship to lvl2
Platform: Switch
Goofys stalls are all empty today but I’m still able to move and buy items
Can't find a loading thread, not sure if this belongs here
They game has been loading in for about 20 min now. The bar stopped moving around here (switch)
The fences and pathways don’t show up in the crafting table sometimes
I am not sure if this belongs here. I am an Xbox user and occasionally (usually when trying to talk to critters but sometimes when I am doing other things like exiting the map) the game will zoom out and back in to a completely random location, then snap back to where I am. Today it did that while I was talking to a critter and after I had fed them the game placed me at that other random location.
platform: gamepass pc
issue: used the map to quick travel to the frozen realm, realm loaded up with the realm selection screen still up, refused to exit. had to use task manager to close game out because I couldn't do anything.
Platform: Gamepass PC
Issue: Donald's repaired couch icon just says 2X2
Was given to me in a gift bag from a chest I believe. It was a while ago, and I forgot until just now when I went to decorate my house. It also doesnt show up in any category other than all, so I'm assuming I'm not supposed to have this!
Edit: Perhaps this should have been in build mode bugs instead, sorry if I stuck this in the wrong category
Platform: Switch
Issue: Characters were missing from the map. I had to close the menu and open it again to see them on the map.
Platform: Switch
Issue: Having trouble viewing "favorite things of the day" for some characters today.
Particularly Ariel & Ursula. It won't show up under collections or when I talk to the characters. First day it's happened to me and I've restarted the game a couple of times to try and fix it.
Platform: Switch
Issue: The map disappeared. I could not exit out of menu nor could I move to a different section of the menu.
Platform: PC
Issue: Confirmation screen sticking on all 3 Elsa quests I've done in the last 2 hours. Not sticking for other characters.
Platform: PC
Just crafted the items needed for the Chasing the Wind quest, left my house, opened the map, clicked the castle to teleport into the Frozen realm, and when I teleported, the Fast Travel menu did not go away. I was able to travel between realms, but unable to get rid of the menu. Will have to restart the game.
window after giving kristoff his soap won't close
Platform: XBOX One: I believe it would be considered an "Overscan" issue but I am not able to fit the game screen into my available screen space and therefore I am guessing at some of the controls for the game.
Im not sure if this is the right channel but...
Platform: PC (Gamepass)
Issue: Sometimes after closing inventory or other menus, the camera flies to a random spot in the world.
PC:
Same UI issue again teleporting into the Frozen realm
Platform: PC (game pass)
Three times now my UI has done this. And on memories as well. It’s really frustrating.
Platform: PC
Issue: Can't loot chest in Forest of Valor. See image for error message.
Platform: Switch
Issue: unable to view "favourites things for the day" within the character or menu collection Ui
Unsure if what is given is ticked off or accepted
Same here! Also on switch
Glad it is not just me I've unistalled and reinstalled the game still happening, haven't tried a new game though not keen on testing that 😅
Platform: PC
Issue: When giving items for a quest, this happens so often.. then im just stuck here, cant get out, cant save my game and close, nothing. Just have to alt+f4 and hope for the best rly
Platform: Gamepass / PC
Issue: While at a Crafting Station while you switch between Functional Items, Potion & Enchantment and Furniture the Potion Tab is empty if you switch to it from Furniture. Everything shows if you switch from it from the Functional Items Tab.
On Xbox it works without problem.
Platform: Switch
Issue: Trapped on this screen when I went to turn in the item to Mickey. Conversation text carried on while I was stuck on the screen behind it.
Platform: PS5
Issue: I can’t order anything from the catalogue in Scrooge’s store. I talk to him, put items in my cart, but I can’t seem to “checkout” or confirm the purchase. Is there a button or something I’m not seeing? Usually I use the options (hamburger) button on my controller to buy or confirm things, but I’ve tried that as well as every button and nothing happens. I can buy items in the store fine, just not ordering from him directly.
Screenshot:
Platform: PC (gamepass)
Issue: Pressing V (or possibly any other shortcut) whilst in the Scrooge ordering UI softlocks your game.
Moanas house just disappeared from my map. She has no where to sleep and just sits at the fire pit in the sunlit valley. I checked everywhere on the map. I honestly kinda feel bad for her lol.
Just like on my last picture. I think theres smt wrong with elsa and the things u gotta give her
Looks like u bought the limit of today. 25/25 items pr day, right corner
But I didn't "buy" them, did I? Do you mean it already purchased them and they'll show up in my inventory tomorrow? The basket icon makes it looks like it's still in my cart, but I'll check back tomorrow thx
they should be in ur inventory immediately
oh okay you're right, it looks like they're there. Thanks!
No problem, enjoy!
Platform: Switch
Issue: About once per day my UI will simply freeze up, typically when talking to an NPC but sometimes when tabbing through the menu. It’s like it’s waiting for the next trigger that never comes. Delays are common (5-15secs) for a menu to come up or navigation to prompt, but this is more in reference to a total freeze up. I can’t do anything in the game and have to restart the console, losing all unsaved progress
Platform: PC
I can no longer open the menu. In the top right corner you can see that the "ESC" has also disappeared. Is there a way to fix this? I can't play anymore 😦
Switch: I can't use the collections tab without it freezing, so I just avoid it.
Also first quest with Anna, I got stuck on this screen with the game progressing behind it and had to restart the game
Platform: PC (Steam)
Issue: Missing Icons for Cotton
Fully grown cotton doesn't show up on the map, despite the dry crops icon showing up for them prior.
Platform: PC (gamepass)
I frequently have issues getting stuck when opening the map. I have to force quit the game everytime but the bug is bound to happen not 10 minutes later when I try booting it back up
Platform: PC
Issue: Stuck on this screen
Platform: Switch / v.1.0.5
Issue: Might post in other forum too but it’s not really an issue with the actual progression of a quest or getting a task done-
When completing Ariel’s quest and delivering her workbench to her, she was in her house so I had to enter and walk over to the right side of the pool to speak with her. After completing the quest, I was unable to move away because the game trapped me with the location of her workbench. And, since we are inside, the menu does not allow for fast travel.
Video:
Platform: Xbox Game Pass on PC
Issue: Paths & Fencing crafting UI not loading when going to crafting table
Anyone have the scrooge treasure hunt bug where no dig site appears so you can't progress?
Platform: Gamepass for PC
Issue: While gathering or interacting with an item, will randomly lose control of my character, unable to use any of the buttons to bring up the UI, but the camera control still works.
Platform switch
Issue when checking the collections menu , sometimes the menu will randomly skip, than I am not able to go to a different menu item but I can quit it
Platform Switch
Stuck on the Welcome Anna screen.
platform: xbox gamepass
i get stuck on the map and cannot exit it and have to reload the entire game
Platform: PC
Quest: An Icy Invitation
Issue: for the bit talking right after you leave to gather materials to upgrade your shovel, the dialog title shows the player name instead of "Anna"
Platform: PC
Issue: when you walk into your home with very low stamina (the bar has a red glow) the colours in the home are washed out and there's a red glow around your screen. This is confusing because as soon as you walk into your home, you regain full stamina, so not sure if this is intentional.
Platform: PC
Issue: a dig spot spawned halfway off the ground in the Forest of Valor (right next to where ore spawns)
Platform: PC
Issue: when wearing a dress, the dress clips into the legs
Platform: PC
Issue: floating items on the 2 new tables at Chez Remy when you reach level 2 (I believe)
Platform : PC
Issue : Can't redeem rewards from duties in pixar fest star path saying : "the requested transaction could not be completed"
(not sure if UI or Control & Device Issue)
Platform: PC
Issue: opening to an invisible map, which gets stuck on it. Pro Controller cannot select other tabs, but mouse can. Still stuck on invisible map once selected other tabs.
Photo/Video:
Plataform: PC
Issue: I used to have a bug where I would put the fountain and the celebratory banner but I would get no prompt of anything to take the photo. Today when I logged into the game it automatically put me in the place to take the photo and the UI to actually take it dissapears, no watter what i do or what button I press, I can't take the photo. I can't move from there, and if I teleport somewhere else I still cant move or do anything. I can't take the photo and it won't let me move or do anything until I do.
Photo:
Platform: PC
Issue: map tracker doesn't seem to work with Ariel. Not sure if that's intentional or not, but why have it at all if it doesn't work 
Platform: Xbox One/Game Pass I literally have no clue why it’s doing this when I zoom in/out on the map
Can’t scroll nor choose categories in Collections.
It’s stuck.
I can switch between the map and the other features.
Platform: Nintendo Switch Lite
Platform: Steam
Issue: The camera keeps getting flung no matter which menu I am in and, no matter where I stand. It won't happen every time, and every time it does get flung, it's either off the map or it specifically goes to the castle
Cause: I know the cause of this issue is hitting W as soon as I hit esc and the menu has gone away. I couldn't get a video (it's happening less and less as I progress through the game), so if I manage to get one I'll reply to this comment.
So it happened again but, there was no quest involved at all. This time it was in the main town, moving my house/stuff to Forest of Valor. I am also standing in the main town.
Platform: PC - Steam
Not sure if this counts as a UI issue, but I was trying to open Goofy's shop on the beach, and I have Merlin as a following companion and Donald tagging along for a quest fishing in the ocean (A Fishy Dispute)
Attempting to open Goofy's shop just immediately exits, and removes all UI features, you cant hit escape or anything. However luckilly enough pressing M to open the map restores all UI functionality, but still posting to address it may need a fix
Platform: Switch
Issue: today my map screen keeps freezing up the game, I can’t get out of the map with B. Sometimes I can go to another tab and exit from there but usually I have to restart the game.
I play on pc with Xbox game pass. Uhh..how can I get out of this?
I can't press on any keys to get myself out of this. I am really stuck. I don't want to restart my game and risk losing everything 😢
Platform : Xbox
Issue: can’t interact with any of scrounges signs (I was trying to build Ursulas lair )
Not sure if this is the right thread for this issue
**update ** figured out if you move any house that might be built where Ursula and Merlin are meant to have their chat then you can continue the mission .. seems I built Maui’s house right on top of the spot where they need to chat to one another
Platform: switch
Issue: ui keeps getting stuck or block entire screen. (Picked up a memory orb got the screen to pop up to show the piece but it will not go away upon pressing back) same issue happened to me when Ariel was recruited and the screen started locked on greet Ariel and I could not do anything.
platform: pc
issue: the map started glitching, showing my icon in the wrong place and all the trees and houses disappeared
Platform: PC
Issue: refer to screenshot
Platform: PC/Steam
stuck on picture, able to back out of collection screen, but not picture - no keys working
Platform: PC
Issue: If you open the map and use 'T' to open the fast travel function, then close out of the fast travel without choosing a destination, 'T' no longer works and 'M' no longer closes the map, you have to use 'Esc'
Platform: Switch
Same thing happening to me! Specifically with Ursula, Kristoff, mother gothel, and Scrooge Mcduck. The others are unaffected for some reason. I closed out and restarted the game and that didn’t fix it.
Platform: PC
Issue: Im stuck in this screen, might have pressed esc too fast after opening the memory..
Platform: Switch
Issue: Video explains it all but the map will sometimes go into a glitched state of two stages. Stage one the map appears fine but you can’t interact with anything on it, so no fast travel. Second stage is here where the menu is just locked. Only thing I can do is move the blank map around, that only shows me, the castle and well locations.
Second time in a row it’s happened now. The only way to get it out of this state is to fully close the game.
Platform: PC (STEAM)
Issue: The quest went through but I can't seem to get out of this UI, I'm stuck pretty much
Platform: Switch
Issue: The game forces a weird flyover at times - this particular instance happened upon exiting a menu. This happens fairly often after I eat food
Platform: PC (STEAM)
Issue: Only way to get rid of this UI even after giving the item is to restart the game 🤷♀️
This happens to me aswell
platform: switch
issue: cant see any of my characters “favorites of the day”. it’s been 3 days and i figured it would’ve fixed itself by now, but nope :/ it’s just stuck like that
Platform: Switch
Issue: No “favorite thing of the day” for any characters, even after restart.
Platform: PS5
Issue: Map.
Every so often- when I go into the map to fast travel- the game freezes & the map comes up plain purple. I have to restart the game to solve.
Platform: PC (Steam)
Issue: ||I investigated scrooge's coin and now I am stuck on the memory. In the vod Im spamming esc but it won't close (moving my mouse around to show the game is still running)||
Platform: Nintendo Switch
Issue: Everyone calls me "Player Name", I set my name as "Pete", but I've never seen it used!
Platform: Xbox
Issue: Memory, map and pop up screen sticking. Forces a restart to resume.
Platform: PC (steam)
Issue: Got stuck on this interaction with Kristoff. Couldn't progress, none of the keys were working, but could still change camera angles.
Platform Xbox Series X:
Issue: I can’t leave fast travel screen after fast travelling. I can choose to fast travel somewhere else, but the fast travel screen is stuck over my screen. Only way to resolve is to wait a few minutes to be sure the auto save kicks in, then close and reopen the game.
Platform: switch. The camera “flies away” randomly during the game. For example, I’ll be talking to goofy, and all of a sudden my view is of the sky as it soars into the forest of valor. And then it comes back to my convo with Goofy.
I am getting TRANSACTION ERROR with everything thing I collect in gardening, foraging, cooking, fishing, etc. It is showing that I have Wi-fi connection and that I am connected to the Cloud account. Platform: PC, just started last week
Yeah, this is a problem we're all experiencing in various platforms :')) It flies back to your last location or something it seems.
**Platform: **PC
**Issue: **I can’t leave fast travel screen after fast travelling to a realm.
System: PC
Issue: Wall E was fishing and I talked to him and there is no UI and I cannot exit out of this screen. I need to restart the game.
Platform: PC
Issue: Don't know if this is the right channel for it but sometimes when you got your map open and you scroll down on your secondary screen while being tabbed out of the game, it makes the map zoom out..
Platform: Switch
Issue: My screen froze when I tried opening the (+) menu. My avatar was hanging out with Minnie and standing outside my home when this happened.
Platform: PC
Issue: All my menus auto scroll! Just started today. Here's a clip from the build table, but it happens for everything
Is this an issue? I was digging and something appeared in the ground. Looks like a swordhilt and I can't interact with it. I went out of the game and back in and it just sits there.
Could I be ahead and it's for a mission I haven't done yet?
Send the first day of this game’s release on Xbox, I have been seeing this same camera panning action after closing my backpack. It’s starting to get me motion sick.
Happens to me on PC everytime I get out of inventory/wardrobe/furniture, it's frustrating
Platform: PC (Steam)
Issue: Map screen unresponsive and missing visual elements.
I'm not sure if this is related, but I spent a minute observing the map controller sensitivity. I felt that the joystick sensitivity was too high on the map screen and I kept overshooting the cursor when trying to select an icon. It's not so bad when fully zoomed in though. After experimenting with the zooming on the map, I switched tabs, and came back to the map (shown in video) and the map screen showed missing elements. The controls were non-responsive except for the joystick(s?) themselves. Pressing the Windows key didn't fix this issue either (it solved one of my other bugs) I had to quit the game to continue playing.
Video: https://youtu.be/d2iXyb04VHA
Platform: PC (Steam)
Issue: Map screen unresponsive and missing visual elements.
I'm not sure if this is related, but I spent a minute observing the map controller sensitivity. I felt that the joystick sensitivity was too high on the map screen and I kept overshooting the cursor when trying to select an icon. It's not so bad when fully zoomed in...
Same thing is happening to me.
Ursela, remy, scrooge, mini, mother gothel, maui, merlin, moana (shows up as 3 squares with a question mark in them), kristoff, anna, ariel and elsa, have no favourite things of the day 😳
Platform: Steam PC
Package: Ultimiate Founders
Issue: While picking fruit and watering plant getting a message saying " transaction error"
Platform: Switch Issue: None of the NPCs are showing favorite things of the day today. It’s blank when I talk to them and under the collection screen. I have tried restarting the game a few times with no luck.
Hello, new bug with UI, went to fast travel to Monoa World and couldnt get out of the Fast Travel Worlds Locations.
Platform: Switch
Issue: Recipes in crafting menu disappear, notably “Fence & Paving” and “Potion & Enchantment”.
As the video shows, these sections do reappear after some fiddling back in forth in the menu.
(Like going right has “Potion and Enchantment” missing but go back to it from the left and it reappears.)
Platform: PC (Steam)
Issue: Can't escape wardrobe mode. The left side has disappeared and I when I click the Escape button, nothing happens. I'm stuck and probably have to force quick the game. Was working on a lot of clothing customisation and edits, but don't even know if will save any of it. All the hard work is probably lost now.
EDIT: After force quitting and restarting the game, it did in fact save my progress. So I'm really happy about that at least.
EDIT 2: It happened yet again now after I went it to customising an outfit again, so it probably has to do with entering customisation mode and creating or editing clothing.
Platform: Switch
Issue: Game freezes fully when I access the map. I have to close out of the game and relaunch.
Platform: Gamepass
Issue: Ability to move to next window of text never appears, stuck on this chat bubble. Escape does nothing, had to alt+f4.
Platform: Steam Issue: UI sticks on ocasion after getting a memory. Esc doesn't work and you're unable to move or do anything without restarting game.
Platform: switch
I can no longer scroll all the way down in the menu under Collection
Does anyone on PS4 have screen size issues? From the beginning that I'm playing UI goes outside the screen. In a lot of games you can set the screen size so that th UI fits. It's not possible here.
Anyone have this issue? Main menu is fine, the loading screen is not and in-game the UI is also a little outside the screen.
It's not my TV as all other games run fine and the PS4 home Menu is also fine.
Platform: XBox
Issue: All of Goofy’s stalls are empty and have been for like, two or three days. I can’t buy any seeds.
Here is an example
Platform: PC
Issue: Ariel is in a rock lol. This is in the Glade in the corner of the map (opposite the falls)
Platform: switch
Issue: When I go to the Collections section and scroll down, I can't go further down because it gets stuck on the Critters section. Once Critters is selected, it automatically scrolls down all the critters and I can't move around the menu except exit out by pressing B.
Platform: Steam
Issue: Missing entire Fence and Paving section in Recipes. Nothing has ever shown up here in spite of picking up the basic paths in the game.
Platform: switch
Issue: trying to scroll in the collections menu and/or the furniture menu, the menu has become increasingly laggy/glitchy over the last week or so and I cannot review the whole list of collections (trying to review gems, fish, etc) or grabbing furniture to decorate
Platform: PC
Issue: just picked up a memory piece spawned from feeding a fox, and i can't get the partial image to get off my screen
Pc | Steam
Issue: I was doing Remi's level 7 quest, gave elsa her meal and now the UI for giving her the meal is stuck on my screen. Not sure to count it as a quest specific issue, or just UI.
PC : gamepass, teleport issue! Since I restarted my save Friday, after haveing cloud issues now when I teleport sometimes the locations screen does not close and i have to close the game happened 3 times in 2 days so far and I'm gratefull that after a teleport the game saves or I Would lose so much progress...
I can't see favorite things for the characters.
PC. Whenever I catch a fish, the weight is reported with a number and then "lbs" whereas the correct abbreviation for pounds (regardless of whether it's 1 or more) is "lb." with a period and without an s.
platform: switch
issue: went to give merlin eric's compass and strange artifact. it started the dialogue with the confirmation window still up, and let me click through some of the text but now it doesn't and i can switch between "cancel" and "give" and change the camera angle but all other buttons are unusable
Platform: Nintendo, Hi, my favorite gifts of the day haven’t been showing in dayssss. Anything I can do? UPDATE: Today, I can only see the favorite items for 3 characters, no one else is showing
Platform : PC - Some furnitures are floating. It happens at many places, but most notable place is Chez Remy when you reach level 2 and up
Platform: PC (Steam)
Issue: I can't see the garlic from the Forest of Valor
In each of the other biomes, the foraged crops can easily be seen against the background colors of the area. Mint in the Frosted Heights, Oregano in the Plaza, Basil in the Peaceful Meadow, Mushrooms in the Glade of Trust, Vanilla in the Sunlit Plateau...even Ginger in the Forgotten Lands. But I cannot look into the middle distance and find any garlic because the plant color and the background color of the Forest of Valor are the same. If I am in very short distance to a garlic plant, I can see it and the surrounding dirt it shows up in. But there's no way to spot it and head for it easily, especially if you decide to keep the trees in the forest. The slightly darker grass v. lighter also makes it hard to spot. And, of course, if it rains you are out of luck unless you accidentally walk over the top of the garlic. If you are deliberately making garlic more difficult to access for game balancing reasons, it would be nice to make it easier to see and just restrict it's availability on the Forest.
Platform: Pc
Issue: Just teleported from frozen heights to the wall-E realm, but now I can't close this window anymore, and when I try to teleport to anything else it says there's not enough room around the wells to travel to them, but that's not true.. I can travel to other realms though, but that doesn't change that I can't close the window..
Platform: PC
Issue: When picking up a puzzle piece, the screen where it shows the puzzle gets frozen and won't let you exit
Platform: ps4
Issue: cannot see characters favorite items of the day in collections. Couldn't see it in conversation at all, but restarted and can see conversation now with certain characters, which seems to be random
Photo/Video:
The landscape of the sky is showing this weird line haha
Platform: PC/Steam
can't move - was trying to pick up twigs - also no shortcuts responding
I don’t know that this is the right forum for this but couldn’t find a more suitable one.
Platform: Switch
Issue: the guiding purple magic often stops in random places instead of taking you to your selected marked spot.
I don’t know that this is the right forum for the issue but couldn’t find another one more appropriate.
Platform: Switch
Issue: When using the map to set a new guiding path, sometimes instead of selecting a place/person to be guided to it will teleport you to a random wishing well instead.
Ah, yes! I dont notice what's triggering it for me but you described it perfectly. I'm on Switch
Platform: PC
Was gonna put on some big baddie YASS wings 💅, but game said Naurrrr 🙃🙃💀💀
Platform: switch
Issue: When gardening and holding A to harvest multiple plants and one turns into a bonus spawn, my character will not be able to select the spawning plant and will instead try to plant new seeds. Consider making “plant” and “harvest” different buttons maybe? I also have a similar issue when holding A to plant multiple vegetables; the character will lag and take a few seconds to move on to the next available hole.
Platform: PC
Issue: gave merlin his order in the restaurant, and that ui got stuck on the screen, i had to force close the game
I play on switch lite, the menu always got delayed 2 seconds and yesterday I found out I can't even reach one of the item in menu. It stucks.
Platform: PC | Steam
I was giving Ariel the quest item for her level 10 and now the UI won't go away.
platform: switch
issue: the collection screen is super buggy. i honestly don't know how to describe it all. using characters for example, i try to see my characters and then it stops scrolling, and i can't go back and select critters. i'll be looking at the meals, and it won't load/scroll down to see the desserts, for example. it'll stay in the appetizers, and whenever i try to scroll down, it'll just me back up to appetizers. there's multiple bugs. overall, i can't really use the collection menu for anything. this is while docked and undocked. i'll scroll and then it'll lock up.
Im on ps5 and when I take a picture its not giving me the option to save it
Platform: Switch
Issue: Map UI sometimes comes up blank and the only way to fix it is to restart the game. Additionally, when the map is frozen like this I cannot access the other menu tabs (meaning I can’t save, look at quests or anything).
I do not have a photo but yeah
Platform: PC | Steam
This Happensrandomly multiple times a day, that just the UI won't go away, in this case after an teleport. Also happens sometimes when selling our buying. Or when giving a gift
Platform: Switch
Issue: I’m in the “collections” tab and my game is getting stuck on “memories”. It keeps scrolling and scrolling and won’t stop. I can’t view anything else in that tab due to this issue. I have let it scroll all the way to the bottom thinking it just needed to load everything and lagged or something but that is not helping fix the issue.
Also, sometimes under the “critters” section, the page will get stuck and I can’t click anything. It just jumps around from critter to critter rendering detailed info like time of day or whether the critter is even here today useless.
platform: PC
issue: i went to travel and now i can't leave the screen.
Platform: PC/Steam
Issue: So when you unlock Eric’s house you can take a “closer look” at his book collection
Platform: Nintendo Switch Lite
Wrong button displayed when fishing.
(Cast: A-button.
Pull: Y-button.)
The A-button is displayed when pulling, which makes it confusing.
Unable to access parts of the character wardrobe options. Specifically the facial hair options. Anything below the beard options are not accessible. In order to reach the medium beard option I have to go the middle option for “facial hair” then press down from there. Any movement in that row or attempts to scroll down below it will lose the cursor and all control. Have to press B to exit the menu and try again.
Currently makes it impossible to take off a mustache that I did not want in the first place.
hi team! i realized 'favorite things of the day' are no longer showing after the connectivity issue - it was showing this morning. this was on switch btw. thank you all for your hard work!
Same issue above. No favorite things of the day. Restarted my switch too.
Switch
Can't exit out of this. It has happened several times today
PC/Xbox
Not sure if this is UI exactly or if it should go somewhere else. But in my collection, Oyster is greyed out and doesn't count on my count (45/46) I've gotten them from both the beach and the boat and none seem to check it off. It doesn't impact play, but would be nice to see fixed
Plzzzzzz fix this bug more than any others, this has to be top one since it constantly makes us restart the game.
Platform: Switch. Issue. Game started glitching and now I’m unable to pull up the tools menu. The game is pulling up the menu on its own but i can’t , or pick a tool while the menu is already open( by the game).
Xbox 360
After giving Kristoff their soufflé order the give item confirmation window stayed on screen
Switch: Had this screen when i go back after saving..🤷🏻♀️
On switch (lite specifically)
Some days I can see favorite items of the day, sometimes I can't. They're gone from both collection and the gifting menu 😦
I have had this happen a couple times where my wishing wells in the different biomes are not showing and the icons move when i move the map
platform PC issue: paths not available to craft, tried spamming buttons between selections, its just frozen here with no options
usually after i craft something, the issue will correct itself and then i can see them.
PC (Steam) : Cursor suddenly not going away. Changed settings as shown in clip. It may be interference with any overlays I have enabled, since I was just clicking around in one of them.
PC (Steam) - The UI for upgrading my bag is stuck on the screen after upgrading, with no way to get it to close. Have to force quit game, and have not been able to upgrade my bag as the upgrade does not stick after force closing.
PC (Steam) - "Gold & Opal Road" colors seem way off:
PC ( Steam ) & played with a ps4 controller - The UI for 'Potions and Enchantments' is a wee bit off underneath the crafting table. The Dreamlight and purified light shard recipes appear fine when you scroll to the right by pressing 'R1'. But when you backtrack to the left by pressing the 'L1' button, they are suddenly not present. But when you scroll to the right again, they show once more.
Same problem present with a finger trackpad from what I've tested.
Platform: switch
Issue: I was in map, in fast travel, but tried to back out using B. Map went away but not the fast travel screen. So I used fast travel, hoping it'd just go away but it didn't
Platform: switch
Hit a to get onto this menu and it came up with both buttons selected
In case anyone else has this issue: Scrolling down a few lines on the Furniture tab and THEN moving over to Fence and Paving has made it show up consistently.
Platform: PC (Steam)
Issue: Diagonally floating Elsa
(pc player / xbox app gamepass) just turned on the game and already my companion is glitching. i have also seen characters do this
Platform: Switch
Issue: Dunno if this is the best channel for this, but today none of the character's favorite items are showing up. There are no icons or information in the "Favorite Things of the Day" box for anyone. Even after a restart.
Platform: PS5
Issue: Frequently, my game will not let me access the character and foraging sub-menus under collections. I can click on the category but the menu will freeze and I have to close it without getting info.
Platform: PC
Issue: Dialog confirmation window won't close. Have to force close my game. This has happened on multiple occasions.
Platform: PC Game Pass Issue: This window won't go away and the game is now unresponsive, I had to task manager out.
Platform: PC via Steam
Issue: Every now and then when i teleport around the map, i cant exit the teleport UI. I can highlight and click the different well teleports but it wont let me press ESC or Click the X. I can even teleport but the window doesnt go away. I have to use the Task Manager to force close the game and relaunch.
Platform: PC via Xbox Game Pass
Issue: Trying to turn in a Quest Item to Kristoff, looks like it advanced the quest but I'm unable to continue the dialogue since the Confirmation UI is stuck overlayed on top.
Platform: switch
Issue: I can't scroll vertically in the dreamlight and collections menu? It just autoscrolls forever.
Nintendo Switch: sometimes one leg is very big 😅🙈
Yesterday I unlocked Anna and returned to the valley. Upon entering the valley the controls no longer worked and I had "welcome Anna" stuck on the screen. I closed the game.
Today have reloaded the game and I still have the writing stuck, my house has disappeared and the controls do not work.
The game is completely unplayable and I don't know what to do.
Nintendo switch OLED
On Switch
Memories tab under Collection is getting stuck on continuous scroll (I can't make it stop). I can tab over to Quests or Maps, but when I tab back, Collection -Memories is still scrolling.
Platform: PC via Steam
Issue 1: Giving items related to a quest (this has happened multiple times now with other quests too).
The picture gets stuck and I can't do anything, I have to force quit the game.
Issue 2: I had another issue before aswell, when I was gardening every button besides WASD stopped working and I had to force quit the game aswell for it to work.
Issue 3: When I added a room to my house everything got stuck and I could not exit the "store" to expand my house with new rooms. I had to force quit the game for it to disappear so I could move.
PC Game Pass: Unresponsive menu, cannot proceed without a reset. sigh The item has been given but the menu won't go away and I cannot back out or move.
I bought this hairstyle from scrooge's shop and it's not showing up in the hair customization menu
PC ( Steam )
I'm stuck on my map. It's not showing up and the UI is completely frozen! No matter where I click, it's not responsive
I was able to fast travel to the other realms at the castle to get out of the map above. However, afterwards, the UI as a whole throughout the game became unresponsive. I tried to go save so I could exit out and restart, but the menu never appeared and I was frozen in place. Characters could still walk around me, but I couldn’t move myself. Finally had to force quit to get myself out.
Platform: PC (Steam)
Issue: Red Counter Prevents Access to Chests Next to It
This red counter only allows itself to be selected in Furniture mode (you have to put it back into Furniture inventory in order to click things around it). When outside of Furniture mode, you cannot get the Open option when chests are against the red counter.
Platform: xbox
Issue: Welcome screen stuck
Photo/Video:
Platform: Nintendo Switch
Issue: favorite things of the day for characters are not showing
Pic:
Platform: PC
Issue: The Quest title and track option is stuck on the screen. I've been running around for about two minutes with it still there.
Picture:
Platform: Nintendo Switch Lite.
Issue:
I can’t hold A to plant more seeds. I need to plant them one at a time.
Platform: PC
Issue: When ordering something at Scrooge the Character is blurry, not the background, so i don't really see what it looks like.
I had some issues with my UI when I realized that it was forcing the game into Ultrawide mode. Toggling fullscreen on and off seemed to fix this problem.
Platform Switch
The menu stuck
Sometimes it works, sometimes not.
Sometime i come to ingredients, sometimes to the bottom. Now only to the animals and then nothing works
Platorm: PC (Steam)
Floating daylight prism
Whenever I obtain a memory fragment, it will sometimes stay on the screen and pressing B does nothing.
Platform: Switch
Issue: went to leave the room I was in in my house, and got stuck on the walk animation into the door.
Platform: PC/Steam
Issue: I opened my map to find that only the well in the plaza is showing up (I've unlocked the wells in the Meadow, Beach, Glade, and Forest). None of the houses are showing up. My canola garden is out to sea. Things are messed up.
Platform: Xbox One
Issue: I think one of these has the wrong photo and title
Platform: PC. Cannot remove memory from screen after digging in Sunlight Plateu. Characters and animals still moving in the background though ://
Platform PC
Can't move after attempting to complete the rutual cures for Ursula. Stuck on this screen even after restarting the game and fast traveling etc.
Platform: Switch
Issue: prices aren’t appearing at my stalls. I am also not seeing “favorite items” for any of my characters. It just loads as an empty box.
Platform: Switch
Issue: Blank space where a characters favourite things of the day should be. Ive restarted multiple times now
Platform: Switch
Issue: Blank space where a characters favourite things of the day should be. Ive restarted multiple times now
Platform: Switch - After the update that switch had today the “Favorite Things of the Day” no longer appear.
Platform: Switch
Issue: cannot scroll through collections left menu, gets stuck on critters and the left joystick goes useless. Can exit or tab L or R, but not navigate through critters or lower.
Platform: PC/Steam
Issue: large glass dining table pop-up displays incorrectly
Platform: Switch
Quest section of the menu decided to lock up on me. It won’t let me scroll down to look at quest requirements.
Rest of the menu works fine for some reason.
Platform: Switch
Also something to note with the meal icons… I don’t think the purée is this blue. Think it should be yellowish-white, given how the 3d model looks in-game.
Platform: Switch. I think this is a UI issue, the tool wheel won't work. Like, there's just a purple puff when you try to access it. Can't use the tools at all.
Platform: PC, found everything for Scrooge's Treasure Hunt Pt 2 quest, clicked on give and the interaction carried on in the background but this won't go even though I have finished the conversation/quest.
Platform: Switch
Issue: Today my stands show prices for items but no actual items in the wooden crates. Yesterday it was the opposite with items but no prices.
Platform: PC (Steam)
Issue: Gifting screen freezes and requires a force close of the game. It's happened several times with both quest items and orders at Remy's restaurant. Clicking the Cancel or Give buttons do nothing.
Photo/Video: Attached
Platform: PC Steam
This is the second time in 2 days that the screen freezes.. All I can do is to close the game :/
Platform: PC (Steam)
Issue: Feet clip through Elsa's dress. This is an iconic dress and needs to be perfect.
Platform: PC (steam)
Issue: Heavy clipping through Elsa's dress when farming.
Platform: PC (Steam)
Issue: Overgrown leg clipping through Elsa's dress
Platform: PC (Steam)
Issue: There's a crevice in Sunlit Plateau where items spawn but which are unreachable by the player character
Walking down from the Forgotten Lands into the area with Donald's old camp, there is a huge rock with mastodon tusks. To the left is a crevice that is acquiring items that are useful in the game but are inaccessible. The rock acts as part of the landscape so I cannot move it.
Platform: Switch Lite
Issue: Collection tab gets stuck on memories. Scrolls only midway. Will not go back to the list on the left to allow you to look at other sections. Must restart the game to fix. This has happened 5 times in the last hour.
you can move the rock in furniture mode
Platform: Xbox
Issue: Creation menu bugged out and the whole game froze. Can still hear sounds but the UI is completely gone.
Platform: Switch
Issue: today I have zero prices and items at some of my farm stalls. In previous days I’ve had weird combinations of missing things too
The rock acts as part of the landscape so I cannot move it. Updated the original post accordingly. (and thank you in case that had been my problem).
Try aiming for the face or zooming in before the grab in furniture mode.
Platform: switch
‘A’ button doesn’t seem to work when I go to goofys stall. I can go up and talk to him every time but can’t select ‘sell’ or even sometimes the items I want to sell. The only way for it to work properly is to exit out of the conversation and try again until it works
Platform: Switch
Issue: Not sure if this has been reported yet, but asked some others and apparently I am not the only one having this problem. The favorite things of the day are not showing up.
Platform: Pc | Steam
Issue: Mother Gothel Level 10 Friendship
||I gave Mother the Gleaming Dawn Fragment and now the UI for it won't go away. ||
Thanks! It worked.
Platform: ps5
Issue: sometimes when trying to craft it shows the fence/paving category completely blank so I cannot craft those items. Sometimes if I enter & exit a building it shows up, other times it just is empty for a while
Idk if it goes here but:
Platform: switch
problem: after picking up a memory etc etc it suddenly gets stuck and you can’t go back nor do anything else..
Platform: Xbox
Issue: Furniture menu works fine until I place a piece of furniture. Then, in returning back into the furniture menu, moving throughout the selections gets all wonky. Sometimes it won’t move all the way over to the item on the very right, sometimes pressing down on the directional pad will actually make it move to the right, etc.
Workaround: Exiting the entire menu completely and then going back into it.
Platform: Switch - when navigating to map it either doesn’t load or freezes when trying to fast travel
Platform: PC
Quest: The Mystical Crystal
Issue: screen stuck on the part where I give Merlin the items.
Not sure if this fits here and it won't be specific to a single version. The menu icons on the screen have caused burn in on my TV as they are so white and always on screen. If they could be dimmed or only appear when we stop or something along those lines it would be much better. The stamina bar also has the same problem but not as much.
Platform: PS5
Issue: When I open my map, the first two toggles are constantly switched off.
I do not have a photo because I can’t figure out how to get them off of the system.
Platform: Nintendo Switch Lite
Issue:
Sometimes I can’t unequip items when choosing the hand 🫱icon.
Same thing happened but this time it's Ursula's level 10 quest
Platform: Switch
Issue: unable to scroll down in menus, like the collections menu for example. It just stops and then freezes.
Platform: PC
Issue: Unable to access any part of the UI or game. The game does not allow me to expand the window.
Platform:PC i have a issue for a couple of days GARLIC is not showing up in the forest so i can't harvest any garlic for a few days now
Platform: Switch
Issue: I say in Ursula's throne in her house and became stuck after standing up
Platform: Xbox
Issue: The map is only showing wells and the castle. I cannot exit the screen or fast travel. No button input works except the Xbox home button.
Platform:PS5
Issue: Auto-Decorating
Here is a two minute video but the issue is still going on.
Had to make the video shorter…
Platform: Nintendo Switch (OLED, if it matters)
Issue: Accepting input on the wrong part of the UI.
Platform: Nintendo Switch (OLED)
Issue: Bright Light Appeared After Checking Quests Screen (Unable to Reproduce)
Platform: PC (Steam)
Issue: After loading the game (press Continue) and spawning at the initial start point in front of the house, the UI is initially super choppy (easily noticeable when looking around). If I run into Scrooge's shop, the UI suddenly becomes fluid, and if I go back outside the shop, the UI **remains ** fluid. This is repeatable.
Uploaded issue to Youtube due to size limits: https://youtu.be/rKeEAoF19GM
Platform: PC (Steam)
Issue: Every so often, when I open my map, I get stuck on the map screen. I can't click out of the map, fast travel, or go to a different menu screen. I am forced to force quit the game. This has happened to me 4-5 times.
Platform: PC
Issue: Sometimes when I use the fast travel tab with the names of all the biomes and realms it gets stuck on screen and I would have to restart the game, same thing happenes sometimes when I give characters items
This screen freezes whenever i upgrade in my house. This window gets stuck. I can press buttons and it makes noise but this window wont exit even when pressing escape. I have to restart the game to get back to playing.
Platform: PC (Steam)
Sometimes when I open the menu and click over to the map, the entire map blanks out and the game freezes. I am unable to use either my controller or mouse/keyboard to exit. I am forced to hard quit the game from Steam.
Platform: Switch
Issue: most villagers don't have favorite things for today. That place is empty
Platform: Nintendo Switch Lite
Issue:
Wrong button shown when pulling the fishing rod.
The correct button should be Y, but A is displayed.
Platform: pc(xbox)
Issues: my memories arent showing but ive collected a couple
Platfrom: PC Game Pass
Issue: UI Element stuck for giving orders.
Platform: PC Game Pass I was hoping this would be in the patch notes as it just happened to me again but this is that problem where you give an character an item and the UI doesn't go away and you cannot click anything else.
Platform: Xbox One S
Issue: I'm currently doing the Burying the Eel quest. I had just placed the fish traps at the dock and went into Maui's house to talk to him. I decided to get the memory that was in there since I hadn't been in his house yet since building it and when I tried to exit from the memory, the menu disappeared but the memory stayed. I couldn't do anything except exit the game completely and go back into it.
Still this.
Platform: PC Gamepass
Issue: Scroll wheel no longer working in menus since today's update
Laptop/PC
Screen is gray-ish with Welcome Maui! wont let me move or go into the menu it's just stuck there. Tried restarting game and laptop. Still stuck. It happened just before the update. The welcome Maui! pops up before it even completely loads up.
Platform: GamePass on PC
Issues:
- Scroll wheel no longer works in menues
- Visiting the "Event" page causes you to disconnect from online play
Platform: Switch
Issue: Game crashed upon attempting to open customize outfit menu
Platform: Nintendo Switch
Issue: Accessibility issue
Photo/Video: With the new update, all of the colors are off and no longer look the same - ie. Brown hair now reading as a red-brown. In addition, this now happens when you lose energy?? This is extremely disturbing and hard to visually watch every time you lose your energy. Please return this back to the way it was. This is absolutely not accessible, difficult to watch for people with vision issues, and this darkening/flashing of red is just discomforting. It looks like you're dying.
Platform: Nintendo switch
When taking photos if I remove the UI I CAN'T take a picture, the UI MUST be showing in order to take a picture....
This thread is being archived so we can keep track of new issues, opening a new thread now