#ticket-support | Disney Dreamlight Valley | Page 7

sonic vortexBOT Dec 28, 2025, 12:22 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 28, 2025, 1:27 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 28, 2025, 2:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Dec 28, 2025, 4:34 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Dec 28, 2025, 6:36 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 28, 2025, 9:10 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 28, 2025, 10:01 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Dec 28, 2025, 11:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 28, 2025, 1:14 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 28, 2025, 2:00 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Dec 28, 2025, 2:20 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 28, 2025, 2:48 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 28, 2025, 3:42 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 28, 2025, 4:10 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Dec 28, 2025, 4:15 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Dec 28, 2025, 4:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 28, 2025, 5:08 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 28, 2025, 7:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 29, 2025, 6:53 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Dec 29, 2025, 7:11 AM

#

🚫 prettyinpink8888, that command is disabled in this channel.

sonic vortexBOT Dec 29, 2025, 9:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 29, 2025, 10:29 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 29, 2025, 10:48 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Dec 29, 2025, 11:04 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Dec 29, 2025, 1:04 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 29, 2025, 1:19 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 29, 2025, 1:44 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sick swiftBOT Dec 29, 2025, 2:52 PM

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ModMail Help Menu

Core

My prefix is =. Use =help <command> for more information on a command.

reply

Reply to the ticket.

areply

Reply to the ticket anonymously.

aireply

Use AI to generate a response based on the context and the prompt, with optional additional instructions. This command will prompt for confirmation.

close

Close the ticket.

aclose

Close the ticket anonymously.

closeall

Close all the tickets.

acloseall

Close all the tickets anonymously.

blacklist

Blacklist users to prevent them from creating tickets. If no users are provided, this will blacklist the user of the current ticket.

whitelist

Whitelist users to allow them to create tickets. If no users are provided, this will whitelist the user of the current ticket.

blacklistclear

Remove all users from the blacklist.

viewblacklist

View the blacklist.

#

You do not have access to this command.

sonic vortexBOT Dec 29, 2025, 4:21 PM

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Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 29, 2025, 5:15 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 29, 2025, 6:44 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sick swiftBOT Dec 29, 2025, 7:31 PM

#

ModMail Help Menu

ModMail is a feature-rich Discord bot designed to enable your server members to contact staff easily.

Please direct message me if you wish to contact staff. You can also invite me to your server with the link below, or join our support server if you need further help.

To setup the bot, run =setup.

Invite

https://modmail.xyz/invite

Support Server

https://discord.gg/wjWJwJB

sonic vortexBOT Dec 29, 2025, 8:28 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 29, 2025, 9:47 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Dec 29, 2025, 10:19 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 29, 2025, 11:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 30, 2025, 1:30 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 30, 2025, 2:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Dec 30, 2025, 4:52 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 30, 2025, 5:55 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Dec 30, 2025, 7:36 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Dec 30, 2025, 9:29 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Dec 30, 2025, 1:51 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 30, 2025, 2:26 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 30, 2025, 4:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 30, 2025, 6:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Dec 30, 2025, 7:19 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Dec 30, 2025, 9:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Dec 30, 2025, 10:31 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Dec 31, 2025, 6:02 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Dec 31, 2025, 12:54 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Dec 31, 2025, 1:23 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 31, 2025, 5:55 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Dec 31, 2025, 6:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Dec 31, 2025, 8:22 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 1, 2026, 2:32 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Jan 1, 2026, 3:41 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 1, 2026, 4:45 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 1, 2026, 6:52 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 1, 2026, 3:05 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 1, 2026, 4:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 1, 2026, 5:00 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 1, 2026, 7:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 1, 2026, 7:47 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Jan 1, 2026, 10:51 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jan 2, 2026, 12:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 2, 2026, 1:18 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 2, 2026, 3:56 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 2, 2026, 2:57 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 2, 2026, 3:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 2, 2026, 7:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 2, 2026, 10:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 2, 2026, 11:42 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 3, 2026, 2:45 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 3, 2026, 4:46 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 3, 2026, 5:10 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 3, 2026, 8:52 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 3, 2026, 10:20 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 3, 2026, 11:53 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 3, 2026, 1:21 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 3, 2026, 3:42 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 3, 2026, 4:39 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 3, 2026, 6:04 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 3, 2026, 6:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 3, 2026, 8:42 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 3, 2026, 9:25 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 3, 2026, 11:15 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 4, 2026, 1:35 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 4, 2026, 2:23 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 4, 2026, 2:51 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 4, 2026, 5:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 4, 2026, 6:27 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 4, 2026, 10:47 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 4, 2026, 12:08 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 4, 2026, 12:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 4, 2026, 2:48 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 4, 2026, 3:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Jan 4, 2026, 4:45 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 4, 2026, 5:34 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 4, 2026, 6:36 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 4, 2026, 8:41 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Jan 4, 2026, 11:20 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 5, 2026, 1:20 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 5, 2026, 1:51 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 5, 2026, 4:22 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 5, 2026, 5:12 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 5, 2026, 8:26 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 5, 2026, 9:13 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 5, 2026, 10:30 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 5, 2026, 11:02 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 5, 2026, 2:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 5, 2026, 2:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 5, 2026, 5:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 5, 2026, 8:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jan 5, 2026, 8:24 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jan 5, 2026, 8:47 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 5, 2026, 10:30 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 5, 2026, 11:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 6, 2026, 1:35 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 6, 2026, 4:06 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 6, 2026, 4:59 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 6, 2026, 5:40 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 6, 2026, 6:12 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 6, 2026, 9:55 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 6, 2026, 10:17 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 6, 2026, 3:21 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 6, 2026, 4:19 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 6, 2026, 5:51 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 6, 2026, 6:10 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 6, 2026, 8:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 6, 2026, 10:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 7, 2026, 1:13 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 7, 2026, 3:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 7, 2026, 4:18 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 7, 2026, 8:21 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 7, 2026, 9:07 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 7, 2026, 10:00 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 7, 2026, 12:09 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 7, 2026, 1:48 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 7, 2026, 3:18 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Jan 7, 2026, 5:33 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 7, 2026, 6:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 7, 2026, 7:23 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

wintry zodiacBOT Jan 7, 2026, 8:00 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jan 7, 2026, 8:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 7, 2026, 9:03 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

wintry zodiacBOT Jan 7, 2026, 9:40 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jan 7, 2026, 9:46 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 7, 2026, 10:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 8, 2026, 12:25 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 8, 2026, 1:30 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 8, 2026, 5:34 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 8, 2026, 9:15 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 8, 2026, 10:38 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 8, 2026, 11:10 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 8, 2026, 1:26 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 8, 2026, 1:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 8, 2026, 6:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 8, 2026, 7:41 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 8, 2026, 8:25 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 8, 2026, 10:01 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 9, 2026, 1:38 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 9, 2026, 2:46 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

wintry zodiacBOT Jan 9, 2026, 4:57 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jan 9, 2026, 5:07 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 9, 2026, 9:02 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 9, 2026, 11:15 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 9, 2026, 12:22 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 9, 2026, 2:14 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 9, 2026, 4:14 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 9, 2026, 4:52 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 9, 2026, 7:51 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 9, 2026, 10:42 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 10, 2026, 1:27 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 10, 2026, 4:28 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 10, 2026, 7:30 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 10, 2026, 10:57 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 10, 2026, 12:07 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 10, 2026, 12:57 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 10, 2026, 2:06 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 10, 2026, 4:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 10, 2026, 8:27 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 10, 2026, 9:24 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 10, 2026, 10:58 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 10, 2026, 11:30 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 10, 2026, 11:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 11, 2026, 1:27 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 11, 2026, 2:02 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 11, 2026, 10:02 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 11, 2026, 11:36 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 11, 2026, 1:54 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 11, 2026, 3:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 11, 2026, 7:47 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 11, 2026, 9:19 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 12, 2026, 12:05 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 12, 2026, 11:43 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 12, 2026, 1:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 12, 2026, 2:49 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 12, 2026, 3:52 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 12, 2026, 4:24 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 12, 2026, 4:48 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 12, 2026, 6:12 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 12, 2026, 7:43 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 12, 2026, 9:39 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 12, 2026, 10:55 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Jan 12, 2026, 11:13 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jan 12, 2026, 11:32 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 13, 2026, 12:04 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 13, 2026, 1:49 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 13, 2026, 5:06 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Jan 13, 2026, 5:07 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jan 13, 2026, 5:52 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 13, 2026, 7:34 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 13, 2026, 8:23 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 13, 2026, 9:54 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 13, 2026, 2:25 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 13, 2026, 5:18 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 13, 2026, 5:37 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 13, 2026, 5:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 13, 2026, 8:04 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 13, 2026, 11:15 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 13, 2026, 11:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 14, 2026, 3:02 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 14, 2026, 3:56 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 14, 2026, 5:36 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 14, 2026, 7:49 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 14, 2026, 8:48 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 14, 2026, 12:34 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 15, 2026, 12:06 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 15, 2026, 3:42 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 15, 2026, 5:52 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 15, 2026, 8:32 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 15, 2026, 9:17 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 15, 2026, 11:32 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 16, 2026, 1:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 16, 2026, 1:52 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 16, 2026, 6:56 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 16, 2026, 7:16 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 16, 2026, 9:19 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 16, 2026, 11:02 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Jan 16, 2026, 2:18 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 16, 2026, 2:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 16, 2026, 3:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 16, 2026, 6:20 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 16, 2026, 7:48 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 16, 2026, 9:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 16, 2026, 10:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 17, 2026, 12:26 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 17, 2026, 12:20 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 17, 2026, 5:08 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 17, 2026, 7:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 17, 2026, 8:20 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 17, 2026, 10:48 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 17, 2026, 11:39 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 18, 2026, 12:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 18, 2026, 12:46 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 18, 2026, 10:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 18, 2026, 1:41 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 18, 2026, 2:04 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 18, 2026, 5:09 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Jan 18, 2026, 9:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 18, 2026, 10:58 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 19, 2026, 12:38 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Jan 19, 2026, 1:21 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 19, 2026, 6:00 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 19, 2026, 4:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 19, 2026, 5:42 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 19, 2026, 6:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 19, 2026, 7:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 19, 2026, 8:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jan 20, 2026, 3:54 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jan 20, 2026, 4:15 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 20, 2026, 5:19 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 20, 2026, 8:23 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 20, 2026, 12:46 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 20, 2026, 2:08 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 20, 2026, 3:32 PM

#

Pending

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sonic vortexBOT Jan 20, 2026, 3:52 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 20, 2026, 4:33 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 20, 2026, 7:13 PM

#

Pending

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sonic vortexBOT Jan 20, 2026, 8:00 PM

#

Pending

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sonic vortexBOT Jan 20, 2026, 8:39 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 21, 2026, 12:12 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

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#

Pending

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sonic vortexBOT Jan 21, 2026, 2:57 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 21, 2026, 3:49 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 21, 2026, 6:01 AM

#

Pending

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sonic vortexBOT Jan 21, 2026, 6:20 AM

#

Pending

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sonic vortexBOT Jan 21, 2026, 11:29 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 21, 2026, 11:45 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 21, 2026, 12:25 PM

#

Pending

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sonic vortexBOT Jan 21, 2026, 12:53 PM

#

Pending

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sonic vortexBOT Jan 21, 2026, 1:35 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 21, 2026, 3:21 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 21, 2026, 7:23 PM

#

Pending

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sonic vortexBOT Jan 21, 2026, 11:19 PM

#

Pending

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sonic vortexBOT Jan 22, 2026, 12:38 AM

#

Pending

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sonic vortexBOT Jan 22, 2026, 12:57 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 22, 2026, 2:54 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 22, 2026, 6:37 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 22, 2026, 10:18 AM

#

Pending

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sonic vortexBOT Jan 22, 2026, 10:43 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 22, 2026, 4:18 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 22, 2026, 6:40 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 22, 2026, 7:26 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 22, 2026, 8:09 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 22, 2026, 8:50 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 22, 2026, 10:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 23, 2026, 12:41 PM

#

Pending

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sonic vortexBOT Jan 23, 2026, 5:35 PM

#

Pending

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sonic vortexBOT Jan 23, 2026, 7:04 PM

#

Pending

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sonic vortexBOT Jan 23, 2026, 7:37 PM

#

Pending

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sonic vortexBOT Jan 23, 2026, 8:27 PM

#

Pending

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sonic vortexBOT Jan 23, 2026, 8:46 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 24, 2026, 12:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 24, 2026, 1:31 AM

#

Pending

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sonic vortexBOT Jan 24, 2026, 9:37 AM

#

Pending

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sonic vortexBOT Jan 24, 2026, 11:05 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Jan 24, 2026, 11:07 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jan 24, 2026, 4:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 24, 2026, 6:37 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 24, 2026, 8:50 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 25, 2026, 8:13 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 25, 2026, 9:14 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 25, 2026, 9:25 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jan 26, 2026, 3:54 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 26, 2026, 5:23 AM

#

Pending

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sonic vortexBOT Jan 26, 2026, 6:29 AM

#

Pending

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sonic vortexBOT Jan 26, 2026, 8:47 AM

#

Pending

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sonic vortexBOT Jan 26, 2026, 4:36 PM

#

Pending

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sonic vortexBOT Jan 26, 2026, 5:19 PM

#

Pending

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sonic vortexBOT Jan 26, 2026, 6:34 PM

#

Pending

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sonic vortexBOT Jan 26, 2026, 8:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 27, 2026, 7:28 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 27, 2026, 6:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jan 27, 2026, 8:22 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jan 28, 2026, 11:11 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 28, 2026, 6:51 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 29, 2026, 3:28 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 29, 2026, 9:25 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jan 29, 2026, 10:39 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 29, 2026, 11:44 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Jan 29, 2026, 5:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 30, 2026, 10:02 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jan 31, 2026, 5:37 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jan 31, 2026, 9:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Feb 1, 2026, 3:38 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Feb 1, 2026, 11:12 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 2, 2026, 2:26 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 3, 2026, 4:36 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 4, 2026, 9:45 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 4, 2026, 4:41 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 4, 2026, 6:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 4, 2026, 7:20 PM

#

Pending

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sonic vortexBOT Feb 4, 2026, 8:03 PM

#

Pending

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sonic vortexBOT Feb 4, 2026, 8:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 5, 2026, 3:43 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Feb 5, 2026, 4:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 5, 2026, 12:15 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

wintry zodiacBOT Feb 5, 2026, 4:26 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Feb 11, 2026, 2:01 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 11, 2026, 3:57 PM

#

Pending

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sonic vortexBOT Feb 11, 2026, 6:26 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 11, 2026, 9:58 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 12, 2026, 1:00 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 12, 2026, 2:13 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 12, 2026, 5:32 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 12, 2026, 9:40 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 12, 2026, 10:41 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 12, 2026, 12:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 12, 2026, 2:26 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 12, 2026, 6:56 PM

#

Pending

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sonic vortexBOT Feb 12, 2026, 7:58 PM

#

Ticket not found

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#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Feb 13, 2026, 1:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 13, 2026, 3:29 AM

#

Pending

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sonic vortexBOT Feb 13, 2026, 4:45 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Feb 13, 2026, 1:53 PM

#

Pending

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sonic vortexBOT Feb 13, 2026, 6:52 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 14, 2026, 12:33 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Feb 14, 2026, 11:21 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 14, 2026, 2:30 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 14, 2026, 3:04 PM

#

Pending

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sonic vortexBOT Feb 14, 2026, 5:01 PM

#

Pending

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#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 14, 2026, 5:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 14, 2026, 7:02 PM

#

Pending

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sonic vortexBOT Feb 15, 2026, 1:42 AM

#

Pending

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sonic vortexBOT Feb 15, 2026, 3:43 AM

#

Pending

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sonic vortexBOT Feb 15, 2026, 9:54 AM

#

Pending

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sonic vortexBOT Feb 15, 2026, 4:16 PM

#

Ticket not found

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sonic vortexBOT Feb 15, 2026, 4:50 PM

#

Pending

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#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 15, 2026, 5:28 PM

#

Pending

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sonic vortexBOT Feb 15, 2026, 5:59 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Feb 15, 2026, 6:37 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Feb 15, 2026, 9:24 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 16, 2026, 1:50 AM

#

Pending

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sonic vortexBOT Feb 16, 2026, 4:50 AM

#

Ticket not found

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#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 16, 2026, 8:14 AM

#

Pending

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sonic vortexBOT Feb 16, 2026, 10:39 AM

#

Pending

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sonic vortexBOT Feb 16, 2026, 11:30 AM

#

Ticket not found

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#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 16, 2026, 11:59 AM

#

Pending

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#

Pending

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sonic vortexBOT Feb 16, 2026, 12:51 PM

#

Ticket not found

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#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 16, 2026, 1:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 16, 2026, 5:18 PM

#

Pending

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sonic vortexBOT Feb 16, 2026, 5:36 PM

#

Pending

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sonic vortexBOT Feb 16, 2026, 6:37 PM

#

Pending

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#

Ticket not found

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sonic vortexBOT Feb 16, 2026, 8:24 PM

#

Pending

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sonic vortexBOT Feb 17, 2026, 5:39 AM

#

Pending

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sonic vortexBOT Feb 17, 2026, 1:26 PM

#

Pending

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sonic vortexBOT Feb 17, 2026, 3:48 PM

#

Pending

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sonic vortexBOT Feb 17, 2026, 4:51 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Feb 17, 2026, 5:31 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Feb 17, 2026, 6:46 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 17, 2026, 8:34 PM

#

Pending

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sonic vortexBOT Feb 18, 2026, 5:33 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Feb 18, 2026, 5:34 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Feb 18, 2026, 5:57 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 18, 2026, 12:43 PM

#

Pending

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#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

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#

Pending

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sonic vortexBOT Feb 18, 2026, 2:43 PM

#

Pending

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sonic vortexBOT Feb 18, 2026, 3:12 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 18, 2026, 4:43 PM

#

Pending

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#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Feb 18, 2026, 5:04 PM

#

Pending

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#

Pending

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#

Pending

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sonic vortexBOT Feb 18, 2026, 5:32 PM

#

Pending

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sonic vortexBOT Feb 18, 2026, 5:49 PM

#

Pending

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sonic vortexBOT Feb 18, 2026, 7:16 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Feb 19, 2026, 12:30 AM

#

Pending

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sonic vortexBOT Feb 19, 2026, 1:43 AM

#

Pending

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sonic vortexBOT Feb 19, 2026, 2:03 AM

#

Pending

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sonic vortexBOT Feb 19, 2026, 3:18 AM

#

Pending

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sonic vortexBOT Feb 19, 2026, 4:42 AM

#

Pending

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sonic vortexBOT Feb 19, 2026, 6:06 AM

#

Pending

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sonic vortexBOT Feb 19, 2026, 6:55 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 19, 2026, 7:28 AM

#

Pending

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sonic vortexBOT Feb 19, 2026, 8:22 AM

#

Pending

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sonic vortexBOT Feb 19, 2026, 2:03 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

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sonic vortexBOT Feb 19, 2026, 2:45 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

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sonic vortexBOT Feb 19, 2026, 3:39 PM

#

Pending

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sonic vortexBOT Feb 19, 2026, 5:09 PM

#

Pending

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sonic vortexBOT Feb 20, 2026, 4:22 AM

#

Pending

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#

Pending

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sonic vortexBOT Feb 20, 2026, 7:28 AM

#

Pending

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#

Pending

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sonic vortexBOT Feb 20, 2026, 9:14 AM

#

Pending

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sonic vortexBOT Feb 20, 2026, 9:41 AM

#

Ticket not found

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sonic vortexBOT Feb 20, 2026, 11:23 AM

#

Pending

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sonic vortexBOT Feb 20, 2026, 11:38 AM

#

Pending

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sonic vortexBOT Feb 20, 2026, 12:57 PM

#

Pending

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sonic vortexBOT Feb 20, 2026, 1:22 PM

#

Pending

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#

Ticket not found

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sonic vortexBOT Feb 20, 2026, 1:54 PM

#

Pending

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sonic vortexBOT Feb 20, 2026, 2:52 PM

#

Pending

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sonic vortexBOT Feb 20, 2026, 3:30 PM

#

Pending

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#

Pending

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sonic vortexBOT Feb 20, 2026, 4:09 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 20, 2026, 5:24 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 20, 2026, 6:46 PM

#

Ticket not found

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#

Pending

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sonic vortexBOT Feb 20, 2026, 9:10 PM

#

Pending

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sonic vortexBOT Feb 20, 2026, 9:30 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 20, 2026, 9:53 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 21, 2026, 12:08 AM

#

Pending

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sonic vortexBOT Feb 21, 2026, 1:14 AM

#

Pending

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sonic vortexBOT Feb 21, 2026, 2:13 AM

#

Pending

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sonic vortexBOT Feb 21, 2026, 5:59 AM

#

Pending

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sonic vortexBOT Feb 21, 2026, 7:27 AM

#

Pending

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sonic vortexBOT Feb 21, 2026, 9:12 AM

#

Pending

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sonic vortexBOT Feb 21, 2026, 12:46 PM

#

Pending

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#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Feb 21, 2026, 2:50 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Feb 21, 2026, 3:10 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

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#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Feb 21, 2026, 3:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 21, 2026, 5:27 PM

#

Pending

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sonic vortexBOT Feb 21, 2026, 6:47 PM

#

Pending

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sonic vortexBOT Feb 21, 2026, 7:52 PM

#

Pending

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#

Pending

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sonic vortexBOT Feb 22, 2026, 12:32 AM

#

Pending

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sonic vortexBOT Feb 22, 2026, 1:44 AM

#

Pending

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sonic vortexBOT Feb 22, 2026, 9:23 AM

#

Pending

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sonic vortexBOT Feb 22, 2026, 2:33 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Feb 22, 2026, 2:40 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Feb 22, 2026, 3:04 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Feb 22, 2026, 4:04 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 22, 2026, 4:28 PM

#

Pending

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sonic vortexBOT Feb 22, 2026, 5:22 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 22, 2026, 7:48 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 22, 2026, 8:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Feb 22, 2026, 8:51 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Feb 22, 2026, 9:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 23, 2026, 2:51 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Feb 23, 2026, 4:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 23, 2026, 6:12 AM

#

Pending

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sonic vortexBOT Feb 23, 2026, 6:57 AM

#

Pending

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sonic vortexBOT Feb 23, 2026, 7:12 AM

#

Pending

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sonic vortexBOT Feb 23, 2026, 8:22 AM

#

Pending

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sonic vortexBOT Feb 23, 2026, 8:54 AM

#

Pending

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sonic vortexBOT Feb 23, 2026, 10:08 AM

#

Pending

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sonic vortexBOT Feb 23, 2026, 11:08 AM

#

Pending

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sonic vortexBOT Feb 23, 2026, 11:48 AM

#

Pending

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sonic vortexBOT Feb 23, 2026, 2:08 PM

#

Pending

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#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

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sonic vortexBOT Feb 23, 2026, 3:05 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 23, 2026, 5:22 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 23, 2026, 5:48 PM

#

Pending

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#

Pending

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#

Pending

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sonic vortexBOT Feb 23, 2026, 7:34 PM

#

Pending

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sonic vortexBOT Feb 23, 2026, 9:35 PM

#

Pending

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sonic vortexBOT Feb 23, 2026, 11:00 PM

#

Pending

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sonic vortexBOT Feb 24, 2026, 12:05 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 24, 2026, 12:54 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 24, 2026, 1:45 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 24, 2026, 3:28 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 24, 2026, 6:44 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Error

something went wrong !!!. Try again

sonic vortexBOT Feb 24, 2026, 7:57 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 24, 2026, 8:41 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 24, 2026, 9:58 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 24, 2026, 11:34 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 24, 2026, 12:51 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 24, 2026, 2:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

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sonic vortexBOT Feb 24, 2026, 3:12 PM

#

Pending

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sonic vortexBOT Feb 24, 2026, 6:09 PM

#

Pending

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sonic vortexBOT Feb 24, 2026, 8:31 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 24, 2026, 9:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 24, 2026, 11:22 PM

#

Pending

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#

Pending

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sonic vortexBOT Feb 25, 2026, 12:19 AM

#

Pending

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#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 25, 2026, 4:53 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 25, 2026, 9:15 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 25, 2026, 1:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 25, 2026, 2:39 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 25, 2026, 3:55 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 25, 2026, 4:27 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 25, 2026, 4:46 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 25, 2026, 6:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 25, 2026, 7:32 PM

#

Pending

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sonic vortexBOT Feb 25, 2026, 9:15 PM

#

Pending

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sonic vortexBOT Feb 25, 2026, 10:49 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 26, 2026, 1:37 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 26, 2026, 3:46 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 26, 2026, 4:03 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 26, 2026, 4:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 26, 2026, 5:22 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 26, 2026, 5:48 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 26, 2026, 6:08 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 26, 2026, 6:31 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Feb 26, 2026, 6:35 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Feb 26, 2026, 6:36 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 26, 2026, 7:57 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 26, 2026, 8:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 26, 2026, 11:17 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Feb 26, 2026, 11:42 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Feb 26, 2026, 12:32 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 26, 2026, 12:49 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Feb 26, 2026, 4:23 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 26, 2026, 5:31 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Feb 26, 2026, 5:32 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Feb 26, 2026, 5:38 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 26, 2026, 5:59 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Feb 27, 2026, 1:08 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 27, 2026, 4:16 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 27, 2026, 4:56 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 27, 2026, 6:04 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 27, 2026, 9:47 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 27, 2026, 1:06 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 27, 2026, 1:29 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 27, 2026, 2:42 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 27, 2026, 6:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Feb 27, 2026, 6:33 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Feb 27, 2026, 8:25 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Feb 27, 2026, 11:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 28, 2026, 1:34 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 28, 2026, 4:30 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 28, 2026, 10:32 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 28, 2026, 12:38 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Feb 28, 2026, 3:09 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Feb 28, 2026, 3:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Feb 28, 2026, 4:28 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Feb 28, 2026, 4:29 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Feb 28, 2026, 4:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 28, 2026, 5:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 28, 2026, 5:59 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Feb 28, 2026, 6:41 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Feb 28, 2026, 7:57 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Feb 28, 2026, 11:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 12:13 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 12:31 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 1, 2026, 12:55 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 1:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 1:57 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 1, 2026, 2:30 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 1, 2026, 5:26 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 9:12 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 9:31 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 9:50 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 11:02 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 2:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 2:31 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 4:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 8:13 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 1, 2026, 10:22 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 1:34 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 4:37 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 8:29 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 9:33 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 2, 2026, 9:49 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 10:26 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 12:07 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 12:31 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 3:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 4:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 6:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 7:01 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 7:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 7:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 2, 2026, 10:55 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 3, 2026, 2:23 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Mar 3, 2026, 3:55 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Mar 3, 2026, 11:18 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 3, 2026, 1:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 3, 2026, 5:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 3, 2026, 7:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 3, 2026, 7:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 3, 2026, 10:08 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 3, 2026, 10:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 3, 2026, 11:52 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Mar 4, 2026, 1:04 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Mar 4, 2026, 1:55 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 4, 2026, 3:33 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 4, 2026, 4:18 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 4, 2026, 8:14 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 4, 2026, 9:56 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 4, 2026, 10:26 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 4, 2026, 11:51 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 4, 2026, 12:13 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 4, 2026, 2:05 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 4, 2026, 2:46 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 4, 2026, 3:18 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 4, 2026, 4:45 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 4, 2026, 5:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 4, 2026, 6:24 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 4, 2026, 6:46 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 4, 2026, 8:29 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 4, 2026, 11:09 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Mar 5, 2026, 12:25 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 5, 2026, 8:18 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 5, 2026, 9:37 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 5, 2026, 9:54 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 5, 2026, 10:36 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 5, 2026, 4:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 5, 2026, 7:44 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 5, 2026, 10:27 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 6, 2026, 12:16 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Mar 6, 2026, 2:15 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

wintry zodiacBOT Mar 6, 2026, 1:41 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Mar 6, 2026, 4:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 7, 2026, 12:09 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 8, 2026, 8:13 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 8, 2026, 5:02 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Mar 8, 2026, 7:25 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Mar 9, 2026, 2:09 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 9, 2026, 2:44 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 9, 2026, 9:43 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 9, 2026, 11:17 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 9, 2026, 11:41 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

wintry zodiacBOT Mar 9, 2026, 11:48 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Mar 10, 2026, 8:02 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Mar 11, 2026, 6:27 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Mar 11, 2026, 7:51 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Mar 12, 2026, 7:48 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 12, 2026, 8:33 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 12, 2026, 9:20 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Mar 13, 2026, 3:38 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Mar 14, 2026, 1:26 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Mar 14, 2026, 9:40 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 15, 2026, 1:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 15, 2026, 5:38 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 15, 2026, 6:09 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Mar 15, 2026, 11:25 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Mar 16, 2026, 6:06 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 16, 2026, 10:06 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Mar 16, 2026, 8:22 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

wintry zodiacBOT Mar 17, 2026, 11:40 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Mar 17, 2026, 7:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 17, 2026, 8:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 18, 2026, 2:42 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 18, 2026, 3:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 18, 2026, 10:48 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 19, 2026, 11:44 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 19, 2026, 2:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 21, 2026, 3:15 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 23, 2026, 2:50 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 23, 2026, 5:45 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Mar 23, 2026, 2:01 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 23, 2026, 5:12 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Mar 23, 2026, 11:45 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Mar 24, 2026, 12:06 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 24, 2026, 12:36 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 24, 2026, 4:27 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 24, 2026, 5:40 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 24, 2026, 3:41 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 24, 2026, 6:38 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 24, 2026, 9:51 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 24, 2026, 10:24 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 25, 2026, 8:24 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 25, 2026, 9:01 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 26, 2026, 1:03 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 26, 2026, 4:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 26, 2026, 12:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Mar 26, 2026, 3:12 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Mar 26, 2026, 3:18 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 26, 2026, 5:38 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 27, 2026, 9:13 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 27, 2026, 1:50 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 27, 2026, 2:40 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 27, 2026, 11:04 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 29, 2026, 12:39 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 29, 2026, 10:39 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 30, 2026, 6:47 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Mar 30, 2026, 11:07 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 30, 2026, 4:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 30, 2026, 9:15 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Mar 31, 2026, 12:39 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Mar 31, 2026, 1:28 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Mar 31, 2026, 6:52 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Mar 31, 2026, 7:32 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Apr 1, 2026, 12:50 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Apr 1, 2026, 5:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 1, 2026, 6:39 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 1, 2026, 4:44 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 1, 2026, 8:20 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 1, 2026, 9:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 2, 2026, 3:04 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Apr 2, 2026, 6:55 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

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sonic vortexBOT Apr 2, 2026, 7:18 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 3, 2026, 4:11 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 3, 2026, 4:47 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 4, 2026, 2:57 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Apr 4, 2026, 11:45 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Apr 5, 2026, 12:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 5, 2026, 12:43 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Apr 5, 2026, 4:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 6, 2026, 12:48 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 6, 2026, 1:04 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 6, 2026, 2:18 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 6, 2026, 3:39 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Apr 6, 2026, 4:28 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Apr 6, 2026, 5:08 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Apr 6, 2026, 6:36 PM

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Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Apr 7, 2026, 1:52 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 7, 2026, 2:27 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Apr 7, 2026, 7:59 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Apr 8, 2026, 8:40 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Apr 8, 2026, 8:59 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case