#ticket-support | Disney Dreamlight Valley | Page 5

sonic vortexBOT Aug 14, 2025, 10:23 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Aug 14, 2025, 11:28 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 15, 2025, 11:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 15, 2025, 3:18 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 15, 2025, 3:51 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 15, 2025, 5:26 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Aug 15, 2025, 5:48 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 15, 2025, 5:57 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 15, 2025, 6:22 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 15, 2025, 7:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 15, 2025, 7:48 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 15, 2025, 10:11 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 15, 2025, 11:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 16, 2025, 1:06 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 16, 2025, 1:32 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 16, 2025, 2:34 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 16, 2025, 7:32 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 16, 2025, 1:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 16, 2025, 6:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 16, 2025, 6:52 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

wintry zodiacBOT Aug 16, 2025, 8:17 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 16, 2025, 8:18 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Aug 16, 2025, 8:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 16, 2025, 10:07 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 17, 2025, 8:41 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 17, 2025, 3:01 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 17, 2025, 3:43 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Aug 17, 2025, 5:29 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 18, 2025, 12:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 18, 2025, 4:21 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 18, 2025, 6:16 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 18, 2025, 6:47 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 19, 2025, 12:00 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 19, 2025, 3:28 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 19, 2025, 4:34 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 19, 2025, 6:17 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Aug 19, 2025, 6:49 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 19, 2025, 7:47 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Aug 20, 2025, 12:33 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 20, 2025, 12:48 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Aug 20, 2025, 2:06 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 20, 2025, 4:36 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 20, 2025, 5:37 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 20, 2025, 8:52 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Aug 20, 2025, 12:43 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Aug 20, 2025, 2:14 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 20, 2025, 3:26 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 20, 2025, 4:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 20, 2025, 6:45 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 20, 2025, 7:18 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 20, 2025, 11:04 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 20, 2025, 11:24 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 21, 2025, 6:50 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Aug 24, 2025, 10:29 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 25, 2025, 4:45 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Aug 25, 2025, 5:57 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 25, 2025, 8:08 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 26, 2025, 10:46 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 26, 2025, 11:17 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 26, 2025, 2:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 26, 2025, 3:08 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 26, 2025, 5:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 26, 2025, 7:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 27, 2025, 12:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 27, 2025, 7:58 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 27, 2025, 8:52 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 27, 2025, 10:02 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 27, 2025, 12:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Aug 27, 2025, 1:30 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 27, 2025, 1:38 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 27, 2025, 2:06 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 27, 2025, 3:29 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Aug 27, 2025, 5:25 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 27, 2025, 10:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 28, 2025, 1:20 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 28, 2025, 8:04 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Aug 28, 2025, 8:59 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 28, 2025, 11:04 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 28, 2025, 1:29 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 28, 2025, 3:32 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Aug 28, 2025, 7:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 28, 2025, 8:22 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 28, 2025, 10:15 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Aug 29, 2025, 12:32 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 29, 2025, 1:54 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Aug 29, 2025, 2:13 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 29, 2025, 8:48 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 29, 2025, 12:19 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 29, 2025, 1:27 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 29, 2025, 2:21 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Aug 29, 2025, 2:22 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 29, 2025, 9:42 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 30, 2025, 2:32 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 30, 2025, 1:01 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Aug 30, 2025, 3:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 30, 2025, 10:52 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 30, 2025, 11:56 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Aug 30, 2025, 11:56 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 31, 2025, 12:26 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 31, 2025, 7:51 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 31, 2025, 8:30 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Sep 1, 2025, 3:31 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 1, 2025, 4:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 1, 2025, 6:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 1, 2025, 8:33 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 1, 2025, 10:08 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Sep 2, 2025, 11:52 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Sep 2, 2025, 12:51 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 2, 2025, 3:18 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 2, 2025, 6:51 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Sep 2, 2025, 11:17 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 2, 2025, 11:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 3, 2025, 5:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 3, 2025, 1:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 3, 2025, 1:48 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 3, 2025, 2:04 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 3, 2025, 2:33 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 3, 2025, 3:18 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

wintry zodiacBOT Sep 3, 2025, 3:22 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 3, 2025, 3:31 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 3, 2025, 3:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 3, 2025, 4:22 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 3, 2025, 10:47 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Sep 3, 2025, 11:57 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 4, 2025, 12:14 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 4, 2025, 1:39 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Sep 4, 2025, 10:33 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 4, 2025, 2:15 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 4, 2025, 7:41 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 5, 2025, 6:48 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Sep 5, 2025, 12:38 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 5, 2025, 4:34 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Sep 5, 2025, 6:49 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Sep 5, 2025, 7:34 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 5, 2025, 8:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 6, 2025, 12:37 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 6, 2025, 4:07 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 6, 2025, 8:10 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 7, 2025, 2:17 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Sep 7, 2025, 2:44 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 7, 2025, 4:03 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 7, 2025, 11:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 8, 2025, 5:38 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 8, 2025, 6:14 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 8, 2025, 10:32 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 8, 2025, 12:25 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 8, 2025, 2:09 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 8, 2025, 3:38 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Sep 8, 2025, 5:24 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 8, 2025, 6:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Sep 9, 2025, 12:08 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 9, 2025, 2:36 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 9, 2025, 4:11 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 9, 2025, 11:27 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 9, 2025, 1:36 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 9, 2025, 7:07 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Sep 9, 2025, 10:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 9, 2025, 10:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 10, 2025, 2:44 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 10, 2025, 3:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 10, 2025, 5:33 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 10, 2025, 1:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Sep 10, 2025, 4:33 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 10, 2025, 7:06 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Sep 10, 2025, 7:51 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 10, 2025, 9:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 11, 2025, 7:45 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 11, 2025, 1:43 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 11, 2025, 9:14 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 11, 2025, 10:16 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Sep 12, 2025, 6:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 12, 2025, 8:39 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 13, 2025, 1:12 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 13, 2025, 12:20 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 13, 2025, 1:05 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Sep 13, 2025, 3:02 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

wintry zodiacBOT Sep 14, 2025, 1:24 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 14, 2025, 4:45 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

wintry zodiacBOT Sep 14, 2025, 6:31 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 14, 2025, 8:41 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 14, 2025, 9:14 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 14, 2025, 10:54 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Sep 14, 2025, 2:03 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 14, 2025, 2:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 14, 2025, 3:03 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Sep 14, 2025, 4:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 14, 2025, 5:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 14, 2025, 5:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 14, 2025, 6:14 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 14, 2025, 8:12 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 14, 2025, 10:35 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 14, 2025, 11:46 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Sep 15, 2025, 7:33 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 15, 2025, 8:18 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 15, 2025, 8:46 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

wintry zodiacBOT Sep 15, 2025, 10:52 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 15, 2025, 11:20 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 15, 2025, 11:50 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 15, 2025, 12:19 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Sep 15, 2025, 3:17 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 15, 2025, 3:47 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Sep 15, 2025, 4:19 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 15, 2025, 6:18 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Sep 15, 2025, 6:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 15, 2025, 8:26 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 15, 2025, 10:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 16, 2025, 1:54 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 16, 2025, 4:27 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 16, 2025, 7:03 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Sep 16, 2025, 11:57 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 16, 2025, 2:31 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 16, 2025, 3:15 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 16, 2025, 5:20 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 16, 2025, 5:48 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 16, 2025, 8:03 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 16, 2025, 8:57 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 16, 2025, 9:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 16, 2025, 11:47 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 17, 2025, 6:20 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 17, 2025, 8:02 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 17, 2025, 10:34 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 17, 2025, 12:34 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 17, 2025, 4:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 17, 2025, 7:16 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Sep 17, 2025, 8:17 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 17, 2025, 10:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Sep 17, 2025, 10:53 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 18, 2025, 1:21 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 18, 2025, 6:20 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 18, 2025, 6:36 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 18, 2025, 7:50 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 18, 2025, 9:53 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 18, 2025, 10:35 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Sep 18, 2025, 1:12 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 18, 2025, 5:44 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 18, 2025, 9:51 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 19, 2025, 7:59 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Sep 19, 2025, 11:47 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Sep 19, 2025, 12:03 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 19, 2025, 12:38 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 19, 2025, 3:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 19, 2025, 6:40 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 19, 2025, 7:23 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 20, 2025, 12:38 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Sep 20, 2025, 1:39 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Sep 20, 2025, 2:31 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 20, 2025, 2:55 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 20, 2025, 3:46 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Sep 20, 2025, 5:23 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 20, 2025, 7:49 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 20, 2025, 11:53 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 20, 2025, 2:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 20, 2025, 4:24 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 20, 2025, 8:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 20, 2025, 11:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 20, 2025, 11:57 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 21, 2025, 1:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 21, 2025, 10:52 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 21, 2025, 12:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 21, 2025, 2:59 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Sep 21, 2025, 4:28 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 21, 2025, 7:18 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sick swiftBOT Sep 21, 2025, 7:32 PM

#

ModMail Help Menu

Configuration

My prefix is =. Use =help <command> for more information on a command.

setup

Set up ModMail.

prefix

Change the prefix or view the current prefix.

category

Re-create the category for the ModMail channels.

accessrole

Set or clear the roles that have access to ticket related commands and replying to tickets.

pingrole

Set or clear the roles mentioned when a ticket is opened. You can also use everyone and here.

logging

Toggle ticket logging and optionally in an existing channel.

commandonly

Toggle whether commands are required to reply to a ticket.

greetingmessage

Set or clear the message that is sent when a new ticket is opened. Tags {username}, {userid} and {usermention} can be used.

closingmessage

Set or clear the message that is sent when a ticket is closed. Tags {username}, {userid} and {usermention} can be used.

loggingplus

Toggle advanced logging which includes messages sent and received, between disabled, enabled with AI summary, and enabled without AI summary.

anonymous

Toggle default anonymous messages.

toggle

Toggle whether tickets can be created, optionally with reason if disabling.

aiprompt

Set or clear the additional AI prompt used by the aireply command.

viewconfig

View the configurations for the current server.

sonic vortexBOT Sep 21, 2025, 7:33 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 21, 2025, 8:40 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 21, 2025, 11:46 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Sep 22, 2025, 12:41 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 22, 2025, 3:37 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 22, 2025, 4:39 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 22, 2025, 5:46 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Sep 22, 2025, 6:20 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Sep 22, 2025, 11:39 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 22, 2025, 12:06 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 22, 2025, 12:41 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 22, 2025, 1:07 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 22, 2025, 3:09 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 22, 2025, 6:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 22, 2025, 8:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 22, 2025, 10:01 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Sep 23, 2025, 12:48 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 23, 2025, 1:11 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Sep 23, 2025, 1:49 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 23, 2025, 2:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 23, 2025, 3:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Sep 23, 2025, 1:01 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 23, 2025, 2:14 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 23, 2025, 4:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 23, 2025, 4:33 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 23, 2025, 7:34 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 23, 2025, 10:42 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Sep 24, 2025, 12:02 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 12:17 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 2:02 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 3:28 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 3:53 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Sep 24, 2025, 7:29 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 24, 2025, 7:41 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 8:48 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 9:29 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 11:00 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 11:55 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 3:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 3:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 4:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 5:14 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 7:02 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 8:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 24, 2025, 8:57 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Sep 24, 2025, 9:34 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 24, 2025, 10:32 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 24, 2025, 11:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 25, 2025, 1:56 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 25, 2025, 4:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 25, 2025, 4:49 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Sep 25, 2025, 10:29 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 25, 2025, 11:47 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 25, 2025, 12:46 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 25, 2025, 4:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 25, 2025, 5:49 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 25, 2025, 6:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 25, 2025, 10:08 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 26, 2025, 7:28 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 26, 2025, 12:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 26, 2025, 2:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 26, 2025, 5:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Sep 26, 2025, 7:35 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Sep 26, 2025, 8:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 26, 2025, 11:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 27, 2025, 12:26 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 27, 2025, 4:57 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 27, 2025, 6:57 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Sep 27, 2025, 7:08 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 27, 2025, 1:26 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 27, 2025, 2:22 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 27, 2025, 2:58 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 27, 2025, 3:29 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 27, 2025, 4:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Sep 27, 2025, 6:59 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 27, 2025, 7:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 27, 2025, 7:46 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 28, 2025, 12:10 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 28, 2025, 12:25 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 28, 2025, 12:44 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 28, 2025, 6:32 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Sep 28, 2025, 7:03 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Sep 28, 2025, 7:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 28, 2025, 8:58 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 28, 2025, 10:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 28, 2025, 11:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 28, 2025, 11:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 29, 2025, 1:59 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 29, 2025, 2:34 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 29, 2025, 2:58 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 29, 2025, 5:26 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Sep 29, 2025, 11:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 29, 2025, 1:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 29, 2025, 2:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 29, 2025, 11:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 30, 2025, 3:30 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 30, 2025, 4:22 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 30, 2025, 2:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 30, 2025, 2:46 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Sep 30, 2025, 8:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 1, 2025, 2:39 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 1, 2025, 8:45 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 1, 2025, 2:51 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Oct 1, 2025, 3:01 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 1, 2025, 8:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 1, 2025, 10:14 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 2, 2025, 11:55 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 2, 2025, 3:00 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 2, 2025, 3:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 2, 2025, 5:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 2, 2025, 9:12 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Oct 3, 2025, 12:28 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 3, 2025, 7:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 3, 2025, 9:10 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 3, 2025, 1:01 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 3, 2025, 5:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 4, 2025, 5:22 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 4, 2025, 2:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 4, 2025, 5:57 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Oct 4, 2025, 7:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 4, 2025, 8:56 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 4, 2025, 11:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 5, 2025, 12:52 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 5, 2025, 2:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 5, 2025, 4:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 5, 2025, 6:54 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Oct 5, 2025, 10:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 6, 2025, 9:21 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 6, 2025, 1:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 6, 2025, 2:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Oct 6, 2025, 6:51 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 6, 2025, 6:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 6, 2025, 11:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 7, 2025, 1:37 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 7, 2025, 2:16 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 7, 2025, 10:15 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Oct 7, 2025, 5:51 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 8, 2025, 2:59 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 8, 2025, 6:34 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 9, 2025, 11:29 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 9, 2025, 11:57 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 9, 2025, 12:30 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 9, 2025, 2:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 9, 2025, 6:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 9, 2025, 6:17 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Oct 9, 2025, 8:39 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 10, 2025, 12:11 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 10, 2025, 6:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 10, 2025, 1:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 10, 2025, 2:06 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 10, 2025, 2:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 10, 2025, 11:45 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 11, 2025, 6:44 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 11, 2025, 9:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 11, 2025, 1:41 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 11, 2025, 7:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Oct 11, 2025, 8:38 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 12, 2025, 5:04 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 12, 2025, 10:39 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 12, 2025, 2:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 12, 2025, 2:54 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 12, 2025, 5:55 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 12, 2025, 7:17 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 12, 2025, 11:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 13, 2025, 4:59 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 13, 2025, 3:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 13, 2025, 4:35 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 14, 2025, 12:54 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 14, 2025, 1:30 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 14, 2025, 2:22 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 14, 2025, 8:38 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 15, 2025, 2:15 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 15, 2025, 3:30 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 15, 2025, 4:42 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 15, 2025, 6:23 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Oct 15, 2025, 11:29 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 15, 2025, 1:18 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 15, 2025, 5:10 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 15, 2025, 5:25 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 15, 2025, 6:02 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 15, 2025, 8:30 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 15, 2025, 9:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 15, 2025, 9:29 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 15, 2025, 11:36 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 16, 2025, 12:07 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 16, 2025, 1:38 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 16, 2025, 8:39 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Oct 16, 2025, 9:00 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 16, 2025, 2:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 16, 2025, 6:28 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 16, 2025, 9:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 16, 2025, 11:47 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 17, 2025, 12:29 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 17, 2025, 4:52 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 17, 2025, 8:59 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Oct 17, 2025, 12:47 PM

#

🚫 conny1706, that command is disabled in this channel.

sonic vortexBOT Oct 17, 2025, 2:38 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 17, 2025, 3:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 17, 2025, 4:38 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 17, 2025, 11:08 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 18, 2025, 12:02 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 18, 2025, 12:35 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 18, 2025, 1:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 18, 2025, 2:22 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 18, 2025, 3:39 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 18, 2025, 5:54 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 18, 2025, 1:26 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 18, 2025, 1:57 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 18, 2025, 2:19 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Oct 18, 2025, 3:02 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 18, 2025, 4:09 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 18, 2025, 5:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 18, 2025, 10:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 18, 2025, 10:35 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 19, 2025, 1:22 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 19, 2025, 2:25 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 19, 2025, 2:53 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 19, 2025, 10:59 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 19, 2025, 4:11 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 19, 2025, 7:04 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 19, 2025, 7:41 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

wintry zodiacBOT Oct 19, 2025, 9:10 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 19, 2025, 9:52 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 19, 2025, 11:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 20, 2025, 12:08 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 20, 2025, 2:39 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

wintry zodiacBOT Oct 20, 2025, 7:00 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 20, 2025, 12:15 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 20, 2025, 12:36 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 20, 2025, 1:11 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 20, 2025, 1:32 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 20, 2025, 3:20 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 20, 2025, 3:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 20, 2025, 4:19 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 20, 2025, 5:59 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 20, 2025, 7:41 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 20, 2025, 8:19 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 20, 2025, 9:39 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 21, 2025, 2:01 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 21, 2025, 6:06 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 21, 2025, 6:52 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 21, 2025, 8:06 AM

#

sonic vortexBOT Oct 21, 2025, 8:40 AM

#

sonic vortexBOT Oct 21, 2025, 9:09 AM

#

sonic vortexBOT Oct 21, 2025, 10:40 AM

#

sonic vortexBOT Oct 21, 2025, 11:30 AM

#

sonic vortexBOT Oct 21, 2025, 12:00 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 21, 2025, 12:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 21, 2025, 2:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 21, 2025, 2:32 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 21, 2025, 2:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 21, 2025, 3:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 21, 2025, 3:51 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 21, 2025, 5:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 21, 2025, 5:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 21, 2025, 6:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 21, 2025, 10:35 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Oct 21, 2025, 11:44 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 22, 2025, 4:55 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 22, 2025, 10:00 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 22, 2025, 12:05 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 22, 2025, 2:01 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 22, 2025, 3:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 22, 2025, 4:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 22, 2025, 5:22 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 22, 2025, 7:31 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 22, 2025, 9:12 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 23, 2025, 3:09 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 23, 2025, 3:30 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 23, 2025, 7:14 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 23, 2025, 10:57 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Oct 23, 2025, 1:01 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 23, 2025, 11:36 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 24, 2025, 2:14 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 24, 2025, 3:20 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 24, 2025, 3:45 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 24, 2025, 1:09 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 24, 2025, 1:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 24, 2025, 3:46 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Oct 24, 2025, 3:47 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 24, 2025, 6:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 25, 2025, 3:02 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 25, 2025, 1:16 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 25, 2025, 2:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 25, 2025, 6:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 25, 2025, 8:44 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

wintry zodiacBOT Oct 26, 2025, 2:37 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 26, 2025, 7:36 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 26, 2025, 10:03 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 27, 2025, 3:55 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 27, 2025, 4:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 27, 2025, 5:20 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 27, 2025, 9:47 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 28, 2025, 12:21 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 28, 2025, 10:05 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Oct 28, 2025, 1:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 28, 2025, 3:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 28, 2025, 8:40 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 28, 2025, 10:03 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Oct 29, 2025, 12:40 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 29, 2025, 3:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 29, 2025, 1:20 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 29, 2025, 7:28 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 29, 2025, 7:45 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 29, 2025, 10:47 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 30, 2025, 5:11 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 30, 2025, 9:18 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Oct 30, 2025, 12:50 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 30, 2025, 2:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 30, 2025, 6:53 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 30, 2025, 7:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 30, 2025, 9:02 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

wintry zodiacBOT Oct 30, 2025, 10:06 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Oct 31, 2025, 1:35 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 31, 2025, 2:48 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 31, 2025, 4:11 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Oct 31, 2025, 5:47 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Oct 31, 2025, 9:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Oct 31, 2025, 10:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 1, 2025, 2:41 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Nov 1, 2025, 3:19 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Nov 1, 2025, 3:37 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 1, 2025, 12:31 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Nov 1, 2025, 12:51 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 1, 2025, 1:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 1, 2025, 9:18 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 1, 2025, 10:59 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 2, 2025, 2:35 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 2, 2025, 2:07 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 2, 2025, 5:09 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 2, 2025, 6:08 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 2, 2025, 6:36 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Error

something went wrong !!!. Try again

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 2, 2025, 8:28 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 2, 2025, 9:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 2, 2025, 10:19 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 2, 2025, 11:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 3, 2025, 12:58 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 3, 2025, 11:45 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 3, 2025, 12:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 3, 2025, 4:56 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 3, 2025, 5:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 3, 2025, 9:13 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Nov 3, 2025, 9:44 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Nov 4, 2025, 2:35 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 4, 2025, 4:00 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 4, 2025, 8:08 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 4, 2025, 8:43 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Nov 4, 2025, 8:45 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Nov 4, 2025, 9:13 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 4, 2025, 9:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 5, 2025, 12:03 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Nov 5, 2025, 2:07 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 5, 2025, 3:29 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 5, 2025, 4:04 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 5, 2025, 5:09 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 5, 2025, 7:06 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 5, 2025, 1:32 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 5, 2025, 5:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 5, 2025, 7:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 5, 2025, 7:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 5, 2025, 9:25 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 5, 2025, 9:50 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 6, 2025, 1:52 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 6, 2025, 4:31 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 7, 2025, 7:26 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 7, 2025, 3:14 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 7, 2025, 9:01 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 7, 2025, 9:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 7, 2025, 9:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 8, 2025, 12:01 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 8, 2025, 6:25 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 8, 2025, 10:22 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 8, 2025, 3:00 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 9, 2025, 12:14 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Nov 9, 2025, 1:29 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 9, 2025, 5:23 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 9, 2025, 6:49 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 9, 2025, 9:51 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 9, 2025, 10:22 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 9, 2025, 7:18 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 9, 2025, 8:39 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Nov 9, 2025, 9:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 9, 2025, 11:09 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 10, 2025, 12:27 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 10, 2025, 12:58 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 10, 2025, 2:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 10, 2025, 7:33 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 10, 2025, 11:34 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 10, 2025, 7:31 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 10, 2025, 9:00 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 10, 2025, 11:42 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 11, 2025, 3:59 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 11, 2025, 4:31 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 11, 2025, 6:25 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 11, 2025, 7:06 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 11, 2025, 8:38 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Nov 11, 2025, 9:13 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 12, 2025, 1:26 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 12, 2025, 2:13 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 12, 2025, 4:16 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 12, 2025, 1:21 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Nov 12, 2025, 3:44 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Nov 12, 2025, 5:34 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 12, 2025, 8:12 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Nov 13, 2025, 12:33 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Nov 13, 2025, 1:24 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Nov 13, 2025, 4:25 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 13, 2025, 11:18 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Nov 13, 2025, 7:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Nov 13, 2025, 10:47 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Nov 14, 2025, 12:33 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 14, 2025, 2:34 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 14, 2025, 1:00 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Nov 14, 2025, 3:30 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Nov 14, 2025, 5:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 14, 2025, 6:47 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 14, 2025, 9:15 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Nov 14, 2025, 11:27 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Nov 15, 2025, 12:55 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Nov 15, 2025, 3:41 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 15, 2025, 7:21 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 15, 2025, 10:07 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 15, 2025, 11:55 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 16, 2025, 5:32 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 16, 2025, 11:53 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 16, 2025, 4:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Nov 16, 2025, 5:21 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Nov 16, 2025, 5:26 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 16, 2025, 8:43 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Nov 16, 2025, 11:26 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 17, 2025, 7:51 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 17, 2025, 10:56 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 17, 2025, 5:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 17, 2025, 6:13 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 17, 2025, 7:23 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Nov 17, 2025, 8:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 18, 2025, 4:28 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 18, 2025, 7:26 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Nov 18, 2025, 5:20 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Nov 18, 2025, 6:23 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 18, 2025, 9:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 19, 2025, 1:46 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 19, 2025, 5:02 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 19, 2025, 12:15 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 19, 2025, 2:14 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Nov 19, 2025, 2:56 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Nov 19, 2025, 3:22 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Nov 19, 2025, 3:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Nov 19, 2025, 5:09 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Nov 19, 2025, 5:15 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 19, 2025, 5:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 19, 2025, 6:49 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 19, 2025, 7:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 19, 2025, 8:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 19, 2025, 9:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 19, 2025, 9:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 19, 2025, 10:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 19, 2025, 11:57 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Nov 20, 2025, 12:29 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Nov 20, 2025, 12:35 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Nov 20, 2025, 12:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 1:01 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 1:50 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 2:27 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 4:13 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 4:32 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 4:47 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Nov 20, 2025, 5:21 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 5:44 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 6:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 7:27 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 20, 2025, 9:13 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 10:13 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 11:05 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 12:38 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 12:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Nov 20, 2025, 1:06 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Nov 20, 2025, 1:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 1:52 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 2:18 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Nov 20, 2025, 3:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 5:16 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Nov 20, 2025, 5:38 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 6:07 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 20, 2025, 6:50 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 7:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Nov 20, 2025, 8:27 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Nov 20, 2025, 8:59 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Nov 20, 2025, 9:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Nov 20, 2025, 9:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case