#ticket-support | Disney Dreamlight Valley | Page 4

sonic vortexBOT May 8, 2025, 11:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 8, 2025, 11:52 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 9, 2025, 7:40 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 9, 2025, 9:25 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT May 9, 2025, 3:54 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT May 12, 2025, 1:15 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 12, 2025, 3:51 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 12, 2025, 8:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 12, 2025, 10:40 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 13, 2025, 1:22 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 13, 2025, 8:00 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 13, 2025, 12:36 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 13, 2025, 3:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 13, 2025, 4:25 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT May 13, 2025, 4:55 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT May 13, 2025, 7:29 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 13, 2025, 11:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 14, 2025, 12:59 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 14, 2025, 2:48 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 14, 2025, 1:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 14, 2025, 3:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 14, 2025, 8:28 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT May 15, 2025, 12:29 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT May 15, 2025, 5:46 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT May 15, 2025, 3:49 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT May 15, 2025, 5:08 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 15, 2025, 7:22 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 15, 2025, 9:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 15, 2025, 11:15 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 16, 2025, 12:22 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 16, 2025, 6:30 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 16, 2025, 3:38 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT May 16, 2025, 7:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 16, 2025, 9:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 17, 2025, 12:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 17, 2025, 2:22 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 17, 2025, 5:57 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT May 17, 2025, 8:30 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT May 18, 2025, 2:39 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 18, 2025, 3:12 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 18, 2025, 3:44 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 19, 2025, 3:49 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 19, 2025, 3:29 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

wintry zodiacBOT May 19, 2025, 5:09 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT May 19, 2025, 9:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 20, 2025, 4:06 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 20, 2025, 5:26 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 20, 2025, 9:11 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT May 20, 2025, 12:43 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT May 20, 2025, 3:47 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 20, 2025, 10:04 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 20, 2025, 10:28 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 20, 2025, 10:47 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 21, 2025, 11:04 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 21, 2025, 3:04 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT May 21, 2025, 4:29 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 22, 2025, 4:23 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 22, 2025, 8:20 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 22, 2025, 12:14 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 22, 2025, 7:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 23, 2025, 4:35 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 23, 2025, 4:55 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 23, 2025, 3:29 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 23, 2025, 8:02 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT May 23, 2025, 11:37 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT May 24, 2025, 12:17 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT May 24, 2025, 1:30 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT May 24, 2025, 4:45 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 24, 2025, 5:51 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 24, 2025, 5:00 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 25, 2025, 5:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT May 25, 2025, 8:55 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT May 26, 2025, 5:30 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT May 26, 2025, 12:05 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT May 26, 2025, 1:16 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT May 26, 2025, 4:39 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT May 26, 2025, 5:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 26, 2025, 7:25 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT May 27, 2025, 4:17 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT May 27, 2025, 1:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 27, 2025, 10:31 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 27, 2025, 11:20 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT May 28, 2025, 6:06 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 28, 2025, 10:59 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT May 28, 2025, 3:01 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT May 28, 2025, 6:24 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT May 28, 2025, 9:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 29, 2025, 12:31 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 29, 2025, 8:12 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 29, 2025, 9:46 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 29, 2025, 2:18 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 29, 2025, 5:22 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT May 30, 2025, 1:24 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT May 30, 2025, 6:12 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 31, 2025, 3:33 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 31, 2025, 4:09 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 31, 2025, 8:20 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 31, 2025, 2:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 31, 2025, 6:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT May 31, 2025, 8:47 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 1, 2025, 4:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 2, 2025, 2:04 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 2, 2025, 12:50 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 2, 2025, 2:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 2, 2025, 3:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 2, 2025, 5:51 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 2, 2025, 10:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 3, 2025, 4:12 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Jun 3, 2025, 4:16 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 3, 2025, 11:26 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 3, 2025, 5:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 3, 2025, 11:17 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 4, 2025, 7:03 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 4, 2025, 1:14 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 4, 2025, 2:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 4, 2025, 3:00 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 4, 2025, 4:56 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Jun 4, 2025, 10:49 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 5, 2025, 11:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 6, 2025, 9:42 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 6, 2025, 2:09 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Jun 6, 2025, 8:57 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 7, 2025, 6:15 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Jun 7, 2025, 1:14 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jun 7, 2025, 10:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 8, 2025, 8:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 8, 2025, 9:23 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

wintry zodiacBOT Jun 9, 2025, 6:59 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 9, 2025, 9:28 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 9, 2025, 10:40 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jun 10, 2025, 12:30 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 11, 2025, 3:41 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 11, 2025, 4:21 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 11, 2025, 7:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 11, 2025, 8:20 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 11, 2025, 10:34 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 12, 2025, 2:03 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jun 12, 2025, 3:00 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 12, 2025, 4:18 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 12, 2025, 6:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 12, 2025, 6:33 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 12, 2025, 9:05 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 13, 2025, 2:55 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 13, 2025, 5:33 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 13, 2025, 4:17 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 13, 2025, 5:32 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 13, 2025, 6:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 13, 2025, 6:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jun 13, 2025, 8:43 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 13, 2025, 11:48 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jun 14, 2025, 12:12 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 14, 2025, 12:30 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 14, 2025, 3:23 PM

#

Pending

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#

Pending

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sonic vortexBOT Jun 14, 2025, 7:53 PM

#

Pending

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sonic vortexBOT Jun 15, 2025, 2:23 AM

#

Pending

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sonic vortexBOT Jun 15, 2025, 4:47 AM

#

Pending

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sonic vortexBOT Jun 15, 2025, 4:12 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

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sonic vortexBOT Jun 15, 2025, 8:44 PM

#

Pending

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#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jun 16, 2025, 9:02 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jun 16, 2025, 7:54 PM

#

Pending

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sonic vortexBOT Jun 17, 2025, 11:58 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 17, 2025, 7:39 PM

#

Pending

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sonic vortexBOT Jun 17, 2025, 10:29 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 18, 2025, 2:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 18, 2025, 1:20 PM

#

Pending

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sonic vortexBOT Jun 18, 2025, 1:48 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Jun 18, 2025, 3:04 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 18, 2025, 5:22 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jun 18, 2025, 6:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 18, 2025, 6:47 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jun 18, 2025, 7:09 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

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#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

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#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

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#

Pending

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sonic vortexBOT Jun 18, 2025, 8:26 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 18, 2025, 10:12 PM

#

Pending

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#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 18, 2025, 10:38 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 18, 2025, 11:03 PM

#

Pending

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#

Pending

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sonic vortexBOT Jun 19, 2025, 12:43 AM

#

Pending

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sonic vortexBOT Jun 19, 2025, 1:58 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Jun 19, 2025, 2:12 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 19, 2025, 2:52 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 19, 2025, 3:54 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 19, 2025, 6:28 AM

#

Pending

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#

Pending

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#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 19, 2025, 9:09 AM

#

Pending

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sonic vortexBOT Jun 19, 2025, 11:13 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

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#

Pending

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#

Pending

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sonic vortexBOT Jun 19, 2025, 12:38 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 19, 2025, 12:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 19, 2025, 1:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 19, 2025, 2:01 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Jun 19, 2025, 2:21 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jun 19, 2025, 2:43 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Jun 19, 2025, 3:09 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 19, 2025, 4:00 PM

#

Pending

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#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 19, 2025, 4:29 PM

#

Pending

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sonic vortexBOT Jun 19, 2025, 4:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 19, 2025, 8:27 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 19, 2025, 8:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 12:02 AM

#

Pending

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#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 12:42 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 1:51 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 2:38 AM

#

Pending

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#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 5:36 AM

#

Pending

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sonic vortexBOT Jun 20, 2025, 7:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 7:34 AM

#

Pending

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sonic vortexBOT Jun 20, 2025, 10:04 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 10:26 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 2:02 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jun 20, 2025, 3:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 5:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 6:26 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 6:48 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 8:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 8:57 PM

#

Pending

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#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 20, 2025, 9:28 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 10:00 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 20, 2025, 10:40 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jun 20, 2025, 11:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 21, 2025, 2:44 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Jun 21, 2025, 2:45 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 21, 2025, 9:05 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 21, 2025, 9:36 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 21, 2025, 10:08 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jun 21, 2025, 1:17 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 21, 2025, 1:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 21, 2025, 2:16 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 21, 2025, 4:27 PM

#

Pending

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#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Jun 21, 2025, 5:18 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jun 21, 2025, 6:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 21, 2025, 6:29 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

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#

Pending

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sonic vortexBOT Jun 21, 2025, 7:07 PM

#

Pending

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sonic vortexBOT Jun 21, 2025, 10:48 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jun 21, 2025, 10:52 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 21, 2025, 11:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 22, 2025, 3:33 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 22, 2025, 7:00 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 22, 2025, 7:25 AM

#

Pending

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#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jun 22, 2025, 8:00 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 22, 2025, 8:34 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 22, 2025, 10:39 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 22, 2025, 12:47 PM

#

Pending

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sonic vortexBOT Jun 22, 2025, 1:39 PM

#

Pending

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sonic vortexBOT Jun 22, 2025, 3:15 PM

#

Pending

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sonic vortexBOT Jun 22, 2025, 4:14 PM

#

Pending

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sonic vortexBOT Jun 22, 2025, 4:57 PM

#

Pending

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sonic vortexBOT Jun 22, 2025, 5:20 PM

#

Pending

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sonic vortexBOT Jun 22, 2025, 5:49 PM

#

Pending

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#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 22, 2025, 8:18 PM

#

Pending

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sonic vortexBOT Jun 22, 2025, 10:46 PM

#

Pending

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sonic vortexBOT Jun 23, 2025, 4:13 AM

#

Pending

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sonic vortexBOT Jun 23, 2025, 6:51 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 23, 2025, 7:10 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jun 23, 2025, 11:04 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 23, 2025, 11:37 AM

#

Pending

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sonic vortexBOT Jun 23, 2025, 12:23 PM

#

Pending

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#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

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#

Pending

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sonic vortexBOT Jun 23, 2025, 1:13 PM

#

Pending

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#

Pending

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sonic vortexBOT Jun 23, 2025, 3:11 PM

#

Pending

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sonic vortexBOT Jun 23, 2025, 3:53 PM

#

Pending

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sonic vortexBOT Jun 23, 2025, 5:33 PM

#

Pending

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#

Pending

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#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

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sonic vortexBOT Jun 23, 2025, 7:44 PM

#

Pending

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sonic vortexBOT Jun 23, 2025, 8:29 PM

#

Pending

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sonic vortexBOT Jun 23, 2025, 9:26 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jun 23, 2025, 9:47 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jun 23, 2025, 10:26 PM

#

Pending

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sonic vortexBOT Jun 23, 2025, 11:47 PM

#

Ticket not found

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#

Pending

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sonic vortexBOT Jun 24, 2025, 12:38 AM

#

Pending

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#

Pending

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sonic vortexBOT Jun 24, 2025, 1:12 AM

#

Pending

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#

Ticket not found

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sonic vortexBOT Jun 24, 2025, 2:00 AM

#

Pending

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sonic vortexBOT Jun 24, 2025, 2:41 AM

#

Pending

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#

Ticket not found

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sonic vortexBOT Jun 24, 2025, 5:14 AM

#

Pending

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sonic vortexBOT Jun 24, 2025, 8:35 AM

#

Pending

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sonic vortexBOT Jun 24, 2025, 10:55 AM

#

Pending

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sonic vortexBOT Jun 24, 2025, 11:12 AM

#

Pending

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sonic vortexBOT Jun 24, 2025, 12:10 PM

#

Ticket not found

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#

Pending

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sonic vortexBOT Jun 24, 2025, 2:09 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jun 24, 2025, 4:33 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 24, 2025, 5:29 PM

#

Pending

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sonic vortexBOT Jun 24, 2025, 8:47 PM

#

Pending

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#

Pending

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sonic vortexBOT Jun 24, 2025, 9:10 PM

#

Pending

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sonic vortexBOT Jun 24, 2025, 9:44 PM

#

Pending

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#

Pending

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#

Pending

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sonic vortexBOT Jun 24, 2025, 10:37 PM

#

Pending

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sonic vortexBOT Jun 25, 2025, 12:11 AM

#

Pending

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sonic vortexBOT Jun 25, 2025, 12:28 AM

#

Pending

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sonic vortexBOT Jun 25, 2025, 3:41 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jun 25, 2025, 4:13 AM

#

Pending

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sonic vortexBOT Jun 25, 2025, 5:20 AM

#

Pending

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sonic vortexBOT Jun 25, 2025, 6:09 AM

#

Ticket not found

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#

Pending

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#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Jun 25, 2025, 10:23 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 25, 2025, 11:05 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 25, 2025, 1:50 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 25, 2025, 3:18 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 25, 2025, 3:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jun 25, 2025, 4:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jun 28, 2025, 2:12 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 30, 2025, 3:18 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Jun 30, 2025, 5:38 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jun 30, 2025, 6:14 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jun 30, 2025, 8:01 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 1, 2025, 3:33 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Jul 1, 2025, 3:58 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 1, 2025, 12:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 1, 2025, 5:21 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 1, 2025, 6:02 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 1, 2025, 8:33 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 1, 2025, 9:36 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 1, 2025, 9:54 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Jul 1, 2025, 10:19 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 1, 2025, 11:44 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 2, 2025, 12:52 AM

#

Pending

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sonic vortexBOT Jul 2, 2025, 4:27 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

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sonic vortexBOT Jul 2, 2025, 8:38 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 2, 2025, 1:36 PM

#

Pending

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sonic vortexBOT Jul 2, 2025, 2:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 2, 2025, 4:19 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 2, 2025, 5:20 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 2, 2025, 8:07 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 2, 2025, 8:51 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 2, 2025, 10:04 PM

#

Pending

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sonic vortexBOT Jul 2, 2025, 10:21 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 2, 2025, 11:31 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 3, 2025, 12:48 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 3, 2025, 2:35 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 3, 2025, 3:27 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 3, 2025, 7:58 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 3, 2025, 8:54 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 3, 2025, 2:24 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 3, 2025, 4:29 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 3, 2025, 5:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 3, 2025, 9:57 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 3, 2025, 10:52 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 4, 2025, 9:07 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 4, 2025, 11:37 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 4, 2025, 2:06 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 4, 2025, 5:55 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 5, 2025, 12:26 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Jul 5, 2025, 5:00 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 5, 2025, 7:38 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 5, 2025, 10:00 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Jul 5, 2025, 11:14 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 6, 2025, 1:17 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 6, 2025, 2:14 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 6, 2025, 7:31 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 6, 2025, 1:18 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 6, 2025, 1:34 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 6, 2025, 2:38 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 6, 2025, 6:17 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 6, 2025, 9:22 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 6, 2025, 10:44 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Jul 7, 2025, 2:03 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 7, 2025, 4:54 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 7, 2025, 5:26 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 7, 2025, 7:13 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 7, 2025, 11:54 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 7, 2025, 12:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 7, 2025, 2:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 7, 2025, 4:59 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 7, 2025, 6:09 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 7, 2025, 7:21 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 7, 2025, 8:44 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 7, 2025, 9:40 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 7, 2025, 11:19 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 8, 2025, 12:16 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 8, 2025, 1:40 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 8, 2025, 3:20 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 8, 2025, 7:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 8, 2025, 2:57 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 8, 2025, 3:23 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 8, 2025, 4:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 8, 2025, 4:44 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 8, 2025, 5:01 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 8, 2025, 5:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 8, 2025, 6:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 8, 2025, 7:28 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 8, 2025, 9:33 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 8, 2025, 11:45 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 9, 2025, 3:16 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 9, 2025, 10:50 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 9, 2025, 11:36 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 9, 2025, 2:05 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 9, 2025, 2:53 PM

#

Pending

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#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 9, 2025, 3:38 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 9, 2025, 4:30 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Jul 9, 2025, 4:33 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 9, 2025, 4:39 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 9, 2025, 5:49 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 9, 2025, 6:25 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 9, 2025, 7:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 9, 2025, 9:33 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 9, 2025, 10:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 9, 2025, 11:20 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 9, 2025, 11:38 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 10, 2025, 12:37 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 10, 2025, 1:25 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 10, 2025, 4:18 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 10, 2025, 10:26 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 10, 2025, 1:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 10, 2025, 3:02 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 10, 2025, 4:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 10, 2025, 6:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 10, 2025, 7:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 10, 2025, 8:32 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 10, 2025, 9:24 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 10, 2025, 10:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 10, 2025, 11:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 11, 2025, 12:14 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 11, 2025, 12:36 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 11, 2025, 1:12 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 11, 2025, 2:07 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 11, 2025, 3:52 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 11, 2025, 4:49 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 11, 2025, 5:49 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 11, 2025, 8:58 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 11, 2025, 9:36 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 11, 2025, 12:15 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 11, 2025, 1:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 11, 2025, 1:48 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 11, 2025, 5:15 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 11, 2025, 8:39 PM

#

Pending

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sonic vortexBOT Jul 11, 2025, 9:39 PM

#

Pending

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sonic vortexBOT Jul 11, 2025, 10:58 PM

#

Pending

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sonic vortexBOT Jul 11, 2025, 11:47 PM

#

Pending

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sonic vortexBOT Jul 12, 2025, 12:37 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 12, 2025, 12:43 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 12, 2025, 12:49 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 12, 2025, 2:55 AM

#

Pending

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#

Pending

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sonic vortexBOT Jul 12, 2025, 7:13 AM

#

Pending

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sonic vortexBOT Jul 12, 2025, 8:52 AM

#

Pending

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sonic vortexBOT Jul 12, 2025, 10:39 AM

#

Pending

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sonic vortexBOT Jul 12, 2025, 2:43 PM

#

Pending

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sonic vortexBOT Jul 12, 2025, 3:06 PM

#

Pending

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sonic vortexBOT Jul 12, 2025, 6:36 PM

#

Pending

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sonic vortexBOT Jul 12, 2025, 6:58 PM

#

Pending

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sonic vortexBOT Jul 12, 2025, 8:01 PM

#

Pending

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sonic vortexBOT Jul 12, 2025, 9:16 PM

#

Pending

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sonic vortexBOT Jul 12, 2025, 9:50 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 13, 2025, 12:12 AM

#

Pending

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#

Pending

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sonic vortexBOT Jul 13, 2025, 2:02 AM

#

Pending

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sonic vortexBOT Jul 13, 2025, 2:20 AM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Pending

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sonic vortexBOT Jul 13, 2025, 3:05 AM

#

Pending

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sonic vortexBOT Jul 13, 2025, 3:40 AM

#

Pending

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#

Pending

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sonic vortexBOT Jul 13, 2025, 12:54 PM

#

Pending

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sonic vortexBOT Jul 13, 2025, 1:29 PM

#

Pending

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sonic vortexBOT Jul 13, 2025, 2:02 PM

#

Pending

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#

Pending

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sonic vortexBOT Jul 13, 2025, 2:39 PM

#

Pending

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sonic vortexBOT Jul 13, 2025, 5:33 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 13, 2025, 6:52 PM

#

Pending

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sonic vortexBOT Jul 13, 2025, 8:25 PM

#

Ticket not found

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#

Pending

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sonic vortexBOT Jul 13, 2025, 11:14 PM

#

Pending

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sonic vortexBOT Jul 13, 2025, 11:38 PM

#

Pending

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sonic vortexBOT Jul 14, 2025, 12:12 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

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sonic vortexBOT Jul 14, 2025, 5:44 AM

#

Pending

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sonic vortexBOT Jul 14, 2025, 11:29 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 14, 2025, 1:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 14, 2025, 2:40 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 14, 2025, 3:24 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 14, 2025, 4:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 14, 2025, 5:46 PM

#

Pending

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sonic vortexBOT Jul 14, 2025, 8:14 PM

#

Pending

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sonic vortexBOT Jul 14, 2025, 9:53 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 14, 2025, 11:40 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 15, 2025, 12:48 AM

#

Pending

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sonic vortexBOT Jul 15, 2025, 4:46 AM

#

Pending

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sonic vortexBOT Jul 15, 2025, 5:22 PM

#

Pending

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#

Pending

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sonic vortexBOT Jul 15, 2025, 6:03 PM

#

Pending

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#

Pending

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#

Pending

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sonic vortexBOT Jul 15, 2025, 7:24 PM

#

Pending

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sonic vortexBOT Jul 15, 2025, 7:56 PM

#

Pending

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sonic vortexBOT Jul 15, 2025, 8:37 PM

#

Pending

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sonic vortexBOT Jul 15, 2025, 9:05 PM

#

Pending

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#

Pending

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sonic vortexBOT Jul 15, 2025, 10:41 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 15, 2025, 11:50 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 16, 2025, 1:11 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 16, 2025, 1:56 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 16, 2025, 2:31 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 16, 2025, 3:17 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 16, 2025, 4:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 16, 2025, 6:10 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 16, 2025, 9:00 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 16, 2025, 10:45 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 16, 2025, 12:25 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 16, 2025, 1:00 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 16, 2025, 2:29 PM

#

Pending

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sonic vortexBOT Jul 16, 2025, 2:59 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Jul 16, 2025, 2:59 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 16, 2025, 3:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 16, 2025, 5:28 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 16, 2025, 6:52 PM

#

Pending

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sonic vortexBOT Jul 16, 2025, 7:12 PM

#

Pending

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#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 16, 2025, 7:54 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 16, 2025, 10:32 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 16, 2025, 11:13 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 17, 2025, 3:00 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Jul 17, 2025, 4:22 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 17, 2025, 4:22 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 17, 2025, 7:28 AM

#

Pending

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sonic vortexBOT Jul 17, 2025, 9:50 AM

#

Pending

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sonic vortexBOT Jul 17, 2025, 12:01 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 17, 2025, 1:22 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 17, 2025, 2:42 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

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sonic vortexBOT Jul 17, 2025, 3:21 PM

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

sonic vortexBOT Jul 17, 2025, 4:41 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 17, 2025, 5:18 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 17, 2025, 6:55 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 17, 2025, 8:34 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 17, 2025, 8:35 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 17, 2025, 11:44 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 18, 2025, 12:22 AM

#

Pending

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#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 18, 2025, 1:27 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 18, 2025, 1:50 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 18, 2025, 3:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

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sonic vortexBOT Jul 18, 2025, 10:38 AM

#

Pending

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sonic vortexBOT Jul 18, 2025, 11:27 AM

#

Pending

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sonic vortexBOT Jul 18, 2025, 2:23 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 18, 2025, 2:51 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 18, 2025, 3:21 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 18, 2025, 4:15 PM

#

Pending

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#

Pending

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#

Pending

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sonic vortexBOT Jul 18, 2025, 7:25 PM

#

Pending

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sonic vortexBOT Jul 18, 2025, 9:35 PM

#

Pending

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sonic vortexBOT Jul 18, 2025, 10:04 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 19, 2025, 1:52 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

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sonic vortexBOT Jul 19, 2025, 5:19 AM

#

Pending

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sonic vortexBOT Jul 19, 2025, 10:49 AM

#

Pending

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#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 19, 2025, 1:32 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 19, 2025, 3:45 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 19, 2025, 4:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 19, 2025, 7:03 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 19, 2025, 9:16 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 19, 2025, 10:07 PM

#

Pending

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#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 20, 2025, 2:10 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 20, 2025, 2:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 20, 2025, 7:21 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 20, 2025, 10:00 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 20, 2025, 11:26 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 20, 2025, 12:03 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 20, 2025, 3:18 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 20, 2025, 3:36 PM

#

Pending

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sonic vortexBOT Jul 20, 2025, 4:32 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 20, 2025, 5:24 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 20, 2025, 7:04 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 20, 2025, 7:58 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 20, 2025, 10:17 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 20, 2025, 10:38 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 20, 2025, 11:08 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 21, 2025, 12:22 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 21, 2025, 10:17 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 21, 2025, 11:46 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 21, 2025, 12:26 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 21, 2025, 12:53 PM

#

Pending

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sonic vortexBOT Jul 21, 2025, 1:26 PM

#

Pending

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sonic vortexBOT Jul 21, 2025, 2:01 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 21, 2025, 3:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 21, 2025, 4:53 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 21, 2025, 6:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 21, 2025, 6:31 PM

#

Pending

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sonic vortexBOT Jul 21, 2025, 8:18 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Jul 21, 2025, 8:51 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 21, 2025, 9:29 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 21, 2025, 10:42 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 22, 2025, 12:43 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 22, 2025, 1:33 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 22, 2025, 2:05 PM

#

Pending

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sonic vortexBOT Jul 22, 2025, 4:03 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 22, 2025, 8:39 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 22, 2025, 10:03 PM

#

Pending

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#

Pending

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#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 22, 2025, 11:17 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 22, 2025, 11:41 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 23, 2025, 12:49 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 23, 2025, 2:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 23, 2025, 3:09 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 23, 2025, 3:49 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 23, 2025, 9:29 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 23, 2025, 11:41 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 23, 2025, 1:28 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

wintry zodiacBOT Jul 23, 2025, 4:11 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 23, 2025, 4:16 PM

#

sonic vortexBOT Jul 23, 2025, 5:23 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 23, 2025, 9:37 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 23, 2025, 11:35 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 24, 2025, 12:27 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 24, 2025, 1:31 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 24, 2025, 7:18 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 24, 2025, 10:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 24, 2025, 10:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Jul 24, 2025, 11:33 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

wintry zodiacBOT Jul 25, 2025, 1:26 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 25, 2025, 1:30 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 25, 2025, 2:43 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 25, 2025, 5:14 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 25, 2025, 5:41 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 25, 2025, 5:44 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 26, 2025, 5:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 26, 2025, 5:33 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 26, 2025, 11:26 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 26, 2025, 6:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 26, 2025, 7:21 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 26, 2025, 7:31 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Jul 27, 2025, 1:14 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 27, 2025, 1:37 AM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Jul 27, 2025, 2:36 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 27, 2025, 4:30 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 27, 2025, 6:30 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 27, 2025, 8:11 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 27, 2025, 4:48 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 27, 2025, 5:43 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 28, 2025, 7:14 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 28, 2025, 11:48 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 28, 2025, 2:49 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Jul 28, 2025, 3:12 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 28, 2025, 5:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 28, 2025, 7:23 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 28, 2025, 8:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 28, 2025, 9:41 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 28, 2025, 10:59 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 29, 2025, 12:31 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 29, 2025, 1:13 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 29, 2025, 2:28 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 29, 2025, 10:19 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 29, 2025, 12:50 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 29, 2025, 2:25 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 29, 2025, 4:09 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 29, 2025, 4:52 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 29, 2025, 6:34 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 29, 2025, 7:59 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Jul 29, 2025, 8:27 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Jul 29, 2025, 8:29 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 29, 2025, 9:51 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 29, 2025, 10:24 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 29, 2025, 11:52 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 30, 2025, 1:34 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 30, 2025, 4:08 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 30, 2025, 9:57 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 30, 2025, 12:02 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 30, 2025, 1:40 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 30, 2025, 2:48 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 30, 2025, 3:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 30, 2025, 6:34 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 30, 2025, 8:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 30, 2025, 10:38 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 30, 2025, 11:23 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 31, 2025, 2:02 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Jul 31, 2025, 3:23 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 31, 2025, 4:35 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 31, 2025, 5:41 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Jul 31, 2025, 12:33 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 31, 2025, 3:18 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 31, 2025, 3:44 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Jul 31, 2025, 7:55 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Jul 31, 2025, 9:44 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Jul 31, 2025, 9:49 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 1, 2025, 4:09 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Aug 1, 2025, 7:45 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 1, 2025, 11:17 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 2, 2025, 12:44 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Aug 2, 2025, 1:26 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 2, 2025, 4:45 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 2, 2025, 1:18 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Aug 2, 2025, 3:22 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 2, 2025, 7:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 3, 2025, 2:30 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Aug 3, 2025, 3:23 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 3, 2025, 12:21 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 3, 2025, 1:15 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 3, 2025, 3:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 3, 2025, 7:28 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Aug 3, 2025, 8:13 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 3, 2025, 8:19 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 4, 2025, 12:46 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 4, 2025, 2:02 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 4, 2025, 2:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 4, 2025, 6:47 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 4, 2025, 9:43 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 4, 2025, 12:50 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 4, 2025, 2:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 4, 2025, 5:06 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 4, 2025, 6:08 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 4, 2025, 8:42 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 4, 2025, 10:03 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 4, 2025, 11:22 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 5, 2025, 12:03 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 5, 2025, 4:00 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 5, 2025, 7:46 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 5, 2025, 10:01 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 5, 2025, 1:53 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 5, 2025, 5:41 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 5, 2025, 6:19 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 5, 2025, 9:50 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 5, 2025, 11:03 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

wintry zodiacBOT Aug 6, 2025, 12:39 AM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 6, 2025, 1:20 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 6, 2025, 4:16 AM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 6, 2025, 7:11 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 6, 2025, 8:24 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 6, 2025, 11:57 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket rejected

Please check your inbox because your ticket has been attended by CC.

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

wintry zodiacBOT Aug 6, 2025, 12:15 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 6, 2025, 2:01 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 6, 2025, 4:11 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 6, 2025, 5:26 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Aug 6, 2025, 6:49 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 6, 2025, 10:56 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 6, 2025, 11:56 PM

#

Pending

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sonic vortexBOT Aug 7, 2025, 12:41 AM

#

Pending

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sonic vortexBOT Aug 7, 2025, 1:12 AM

#

Pending

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sonic vortexBOT Aug 7, 2025, 5:11 AM

#

Pending

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sonic vortexBOT Aug 7, 2025, 11:50 AM

#

Pending

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sonic vortexBOT Aug 7, 2025, 12:42 PM

#

Ticket attended

Please check your inbox because your ticket has been attended by CC

sonic vortexBOT Aug 7, 2025, 1:08 PM

#

Pending

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sonic vortexBOT Aug 7, 2025, 1:55 PM

#

Pending

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sonic vortexBOT Aug 7, 2025, 4:57 PM

#

Pending

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sonic vortexBOT Aug 7, 2025, 6:32 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 7, 2025, 6:53 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Aug 7, 2025, 7:15 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Pending

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sonic vortexBOT Aug 7, 2025, 9:47 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 7, 2025, 11:05 PM

#

Pending

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#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

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sonic vortexBOT Aug 8, 2025, 12:05 AM

#

Pending

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sonic vortexBOT Aug 8, 2025, 1:44 AM

#

Pending

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sonic vortexBOT Aug 8, 2025, 3:53 AM

#

Pending

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sonic vortexBOT Aug 8, 2025, 6:49 AM

#

Pending

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sonic vortexBOT Aug 8, 2025, 8:25 AM

#

Pending

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#

Ticket not found

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sonic vortexBOT Aug 8, 2025, 11:13 AM

#

Pending

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sonic vortexBOT Aug 8, 2025, 11:40 AM

#

Pending

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#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Aug 8, 2025, 12:34 PM

#

Ticket not found

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#

Pending

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sonic vortexBOT Aug 8, 2025, 1:17 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 8, 2025, 1:51 PM

#

Pending

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sonic vortexBOT Aug 8, 2025, 2:08 PM

#

Pending

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#

Pending

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#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 8, 2025, 2:53 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 8, 2025, 4:01 PM

#

Pending

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sonic vortexBOT Aug 8, 2025, 5:40 PM

#

Pending

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sonic vortexBOT Aug 8, 2025, 6:07 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Aug 8, 2025, 8:46 PM

#

Pending

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sonic vortexBOT Aug 8, 2025, 9:12 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Aug 8, 2025, 10:59 PM

#

Pending

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sonic vortexBOT Aug 9, 2025, 1:00 AM

#

Pending

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sonic vortexBOT Aug 9, 2025, 10:07 AM

#

Pending

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sonic vortexBOT Aug 9, 2025, 11:52 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

wintry zodiacBOT Aug 9, 2025, 11:57 AM

#

🚫 hylia05, that command is disabled in this channel.

sonic vortexBOT Aug 9, 2025, 11:57 AM

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Aug 9, 2025, 2:02 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 9, 2025, 2:47 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Aug 9, 2025, 3:24 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 9, 2025, 4:17 PM

#

Pending

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#

Pending

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sonic vortexBOT Aug 9, 2025, 5:24 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 9, 2025, 6:27 PM

#

Pending

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sonic vortexBOT Aug 9, 2025, 10:30 PM

#

Pending

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#

Pending

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sonic vortexBOT Aug 10, 2025, 1:28 AM

#

Pending

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sonic vortexBOT Aug 10, 2025, 1:59 AM

#

Pending

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sonic vortexBOT Aug 10, 2025, 3:19 AM

#

Pending

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sonic vortexBOT Aug 10, 2025, 4:28 AM

#

Pending

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#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 10, 2025, 6:35 AM

#

Pending

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sonic vortexBOT Aug 10, 2025, 9:56 AM

#

Pending

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sonic vortexBOT Aug 10, 2025, 12:28 PM

#

Pending

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sonic vortexBOT Aug 10, 2025, 4:39 PM

#

Pending

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#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 10, 2025, 6:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

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sonic vortexBOT Aug 10, 2025, 10:46 PM

#

Pending

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sonic vortexBOT Aug 11, 2025, 12:16 AM

#

Pending

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sonic vortexBOT Aug 11, 2025, 4:47 AM

#

Pending

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sonic vortexBOT Aug 11, 2025, 8:32 AM

#

Pending

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sonic vortexBOT Aug 11, 2025, 10:49 AM

#

Pending

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sonic vortexBOT Aug 11, 2025, 12:56 PM

#

Pending

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sonic vortexBOT Aug 11, 2025, 2:45 PM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

#

Ticket not found

Ticket not found. Please check your ticket ID

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 11, 2025, 3:51 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 11, 2025, 10:44 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 12, 2025, 3:39 PM

#

Ticket not found

Ticket not found. Please check your ticket ID

sonic vortexBOT Aug 12, 2025, 4:07 PM

#

Pending

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sonic vortexBOT Aug 12, 2025, 4:42 PM

#

Pending

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sonic vortexBOT Aug 12, 2025, 5:31 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 12, 2025, 6:48 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 12, 2025, 8:03 PM

#

Pending

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sonic vortexBOT Aug 12, 2025, 9:06 PM

#

Pending

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sonic vortexBOT Aug 13, 2025, 4:17 AM

#

Ticket not found

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#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 13, 2025, 9:36 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 13, 2025, 10:10 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Aug 13, 2025, 1:46 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 13, 2025, 4:17 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 13, 2025, 5:01 PM

#

Ticket resolved

Please check your ticket because a CC agent provided a solution for your case.!

sonic vortexBOT Aug 13, 2025, 8:27 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 13, 2025, 9:03 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 14, 2025, 3:42 AM

#

Escalated internally

We escalated your case internally. Please bear with us a little until a CC agent will reply to you.

sonic vortexBOT Aug 14, 2025, 11:14 AM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 14, 2025, 12:10 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

#

Pending

Please bear with us a bit more until a CC agent will take over your case

wintry zodiacBOT Aug 14, 2025, 2:44 PM

#

Contact Gameloft Customer Care through QR Code (PREFERRED):

Locate and scan the QR code found in-game with a mobile device camera:
Main Menu

Once scanned, tap the :speech_balloon: button in the bottom right corner, and follow through the automated prompts; keeping the tab open on your mobile browser.
If closed, the QR code can be re-scanned to re-open the same window. Tap :speech_balloon: once again to view the conversation/ticket history.

Create a ticket manually:

Visit: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

sonic vortexBOT Aug 14, 2025, 5:08 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case

sonic vortexBOT Aug 14, 2025, 8:54 PM

#

Pending

Please bear with us a bit more until a CC agent will take over your case