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Looking for information regarding the status of your customer care team ticket? You've come to the right spot!
INSTRUCTIONS
๐ต Type in this chat the command /ticket [ticket ID]
Your ticket ID can be found within your original customer care ticket.
๐ต The bot will then respond with the status of your ticket!
If your ticket has not yet received a reply from our customer care team for over 7 days, the bot will automatically escalate your ticket and our customer care team will get back to you as soon as possible.
If you need support regarding an issue and don't have a ticket, you can create one here; https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/