Can't upgrade plan to Business | Prisma | Page 1

topaz pebble Nov 24, 2025, 11:59 AM

#

Attempting to upgrade my plan via /billing/plans/change from Starter -> Business. Popup modal appears, click upgrade but request appears to timeout and no change to the plan is made. No console logs.

hidden totemBOT Nov 24, 2025, 11:59 AM

#

You're in no rush, so we'll let a dev step in. Enjoy your coffee, or drop into #ask-ai if you get antsy for a second opinion!

fair merlin Nov 24, 2025, 12:10 PM

#

Hey!

Can you share with me the email id with which you signed up?

topaz pebble Nov 24, 2025, 12:11 PM

#

Hi Nurul 🙂 Thanks. [email protected]

fair merlin Nov 24, 2025, 12:11 PM

#

Checking

#

Ah, I see the issue. It was because of the coupon. I believe you are our startup program member.

Can you please try now?

#

It should go through.

topaz pebble Nov 24, 2025, 12:13 PM

#

That worked. Thank you very much for the quick help Nurul, appreciated.

#Can't upgrade plan to Business