#Hey, on my account associated with the email [email protected] we had an unpaid invoice that is now pa
6 messages · Page 1 of 1 (latest)
Hey, on my account associated with the email [email protected] we had an unpaid invoice that is now paid, but our account is still not active, which is causing downtime. Could you please activate our account?
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@grizzled lichen
Hi: thanks for reaching out. We'll make the change on your account as soon as possible, which is a manual process at this stage, as it's been past the reminders & attempts to resolve the payment issue. Thank you for understanding.
The usage holds should have been removed by now.