Unexpected error login into prisma console | Prisma | Page 1

wheat summit Mar 11, 2025, 10:45 AM

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Hello guys, I am no longer able to login to the prisma console platform. I keep getting this error, "unexpected server error" as seen in the attached image. Please, how do I fix this?

waxen pilotBOT Mar 11, 2025, 10:45 AM

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You chose to debug with a human. They'll tinker with your query soon. If you get curious meanwhile, hop into #ask-ai for a quick spin!

feral field Mar 11, 2025, 10:46 AM

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Hey @wheat summit

The error stays even if you refresh the page?

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Can you let me know your email or GitHub id with which you are trying to login?

wheat summit Mar 11, 2025, 10:48 AM

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Yes @feral field , the error stays. It has been like this for some days now.

email: [email protected]

Thanks

wheat summit Mar 11, 2025, 11:25 AM

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@feral fieldPlease, it is still not working. Any help here?

feral field Mar 11, 2025, 11:29 AM

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Yes I am sharing it with the team internally! We are checking 🙏

wheat summit Mar 11, 2025, 11:30 AM

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Okay @feral field , Thanks

feral field Mar 11, 2025, 11:33 AM

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@wheat summit

To confirm, this issue occurs even if you try it in a different browser or clear the cache, right?

You get this error immediately after you login?

wheat summit Mar 11, 2025, 12:06 PM

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@feral field
So I just tried it, and I could log in from another browser, but I still can't login on Chrome after clearing cache. I can use the other browser for now though. Thanks🙏.

feral field Mar 11, 2025, 12:07 PM

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I would recommend you to try clearing localstorage and cookies in Chrome and also check if that fixes the issue

#Unexpected error login into prisma console