Unable to start validator normally

[mental finch]

Error: Unable to fetch list of nodes in the network

I reinstalled the validator several times and still encountered this error. I changed to another vps and also encountered this problem

[fleet patio]

Hey @pale goblet @fresh hollow, please check this support ticket with unable to fetch list of nodes in the network error.

Here's the bug report submitted by @mental finch : https://github.com/shardeum/bug-reporting/issues/937

[mental finch]

I gave feedback on github last week, but I never got a reply

I also tried to reinstall the validator after 11.22, but it still didn’t work, still the same error.

[mental finch]

@fleet patio @pale goblet @fresh hollow

When will I get a reply?

[mental finch]

?

[pale goblet]

@mental finch i am checking in

[woeful raven]

same here

[pale goblet]

@mental finch did you upgraded or reinstalled the validator again? can you try again as the network was down yesterday due to some issues with ITN3

[mental finch]

Still not working, this error did not just appear yesterday. I updated/reinstalled the verifier on November 18th, and then encountered the error. I saw the update on November 22nd and tried to reinstall it. Until today, I have reinstalled it a lot. times, still not working

It's always been this mistake

[fleet patio]

cc: @pale goblet

[pale goblet]

@mental finch can you give me your machine details please?

[pale goblet]

also, looking at arc server ip from the screenshot, it looks like you are still using old one. can you clean install after uninstalling current one

[mental finch]

arc server what does it mean

[mental finch]

Do you mean to uninstall this container instance? Or reinstall the ubuntu system?

[pale goblet]

not your system but uninstall the validator dashboard and install again, https://docs.shardeum.org/docs/node/run/validator/self-host#uninstall-validator

[mental finch]

ip:45.204.85.50
x86_64
ubuntu 22.04

[mental finch]

I have uninstalled and reinstalled it

[mental finch]

Please check here

[mental finch]

here

I've reinstalled it many times to no avail.

[pale goblet]

thanks for sharing details, let me try replicating.

[mental finch]

Ubuntu 22.04.1 LTS

[pale goblet]

can you share with me the script you are using to install?

[mental finch]

There seems to be no need to share

installer.sh

[pale goblet]

@mental finch from the screenshot you shared, i am seeing that you have the wrong archiver IP which means your new validator installation failed to install for some reason. The correct archiver is: https://github.com/shardeum/validator-dashboard/blob/df157b8c09090995bd012844d10d838d6b842401/installer.sh#L607

I recommend manually wiping the old installation, stopping and removing the Docker instance and images, and then proceeding with a fresh reinstall.

[mental finch]

There was an error in staking

Never been able to pledge successfully

@pale goblet

[fresh hollow]

From the logs you shared, you weren't able to stake because you had previously staked a node with your connected wallet.
A few things you could do:

1. Unstake the previous node if you still have access to it (you can only use 1 wallet for 1 node)
2. Connect a new wallet to this node, fund it through the faucet and stake your node

[pale goblet]

@mental finch please check what @fresh hollow suggests, and it should work

[mental finch]

Wait for him to respond?

[fleet patio]

@mental finch Please follow the instructions here: #1310145774574768251 message

[mental finch]

I can't access the previous node because I deleted the docker instance and reinstalled it

[fleet patio]

Check your stake amount with:
operator-cli stake_info <wallet_address>
Remove stake with:
operator-cli unstake
Add stake with:
operator-cli stake 10

[fleet patio]

You can also access GUI (Dashboard):

You have to put your IP address in browser.

For eg: https://206.189.136.184:8080/

Where 206.189.135.185 is your VPS IP address and 8080 is your port number that you assigned while installing the validator node.

Go to node settings and Use force remove stake option to remove stake. Then Restake 10 SHM.

[mental finch]

Cannot cancel

[fleet patio]

First go to node settings and Use force remove stake option to remove stake. Then Restake 10 SHM.

[mental finch]

How to forcibly remove the pledge directly through the cli command?

[fleet patio]

Wait 15 minutes after using operator-cli stop

Then use operator-cli unstake

If you're unable to unstake your node, use a new wallet & update the address here: https://shm.gg/validator-wallet-update

[plain forge]

bro, when i want to update node, i need remove dcoker container?

Or just stop it?

[mental finch]

ok, I understand, thank you

thank you very much

[fleet patio]

For Existing validators: https://shm.gg/validator-update

[plain forge]

yes, but in this page write

that means delete container and then start curl?

[fleet patio]

No, this command is used to exit the container, not delete it.

[plain forge]

what command exit container, i don't know

maybe docker stop <id-container> and that's all?

[fleet patio]

exit
cd ..

Then use the curl command to update the node:
curl -O https://raw.githubusercontent.com/shardeum/validator-dashboard/main/installer.sh && chmod +x installer.sh && ./installer.sh

[plain forge]

i see, but i use docker)

stop docker?

or stop and delete?

[steel dove]

Hi! Same here … node stopped unable to join the network. Just saw the update about the fix of that error… but the node is node starting either with my original address or with a new one …

[mental finch]

When I installed another vps, after the startup command was successful, I could not check the status and an error occurred.

[pale goblet]

@mental finch you are getting this if the local validator has crashed, stopped, or is unresponsive: https://github.com/shardeum/validator-cli/blob/main/src/utils/fetch-network-data.ts#L265

what you could do here is, run pm2 ps And see what the status is of the processes, You can also run pm2 logs to see the most recent log entries

[mental finch]

how do i solve this problem

[pale goblet]

as mentioned here, try doing pm2 psand see what is the status of your process. if it's errored, try starting the validator again

[mental finch]

It's normal here

@pale goblet

[mental finch]

@pale goblet

[mental finch]

@pale goblet

[fleet patio]

Sonia is currently attending the IBW conference but she'll respond to you when she is back.

[pale goblet]

@mental finch i am sorry, i was away for IBW conference, can you tell me what's the latest stage of errors you are facing or it's fixed?

i am happy to jump over call and debug with you!

[mental finch]

There's no fix yet, it's always been this way

[fresh hollow]

@mental finch Please share the step by step process you followed to arrive at this issue?
The exact installer script you used, your VM instance specification, etc.
I will try to retrace your steps and see if I can reproduce the error.

[mental finch]

Ubuntu 22.04.1 LTS
Docker version 26.1.2, build

1 core 2 threads
4G memory
200G disk

Hong Kong public network ip

Latest installation script

[fresh hollow]

thank you, can you share or link the latest installation script

[mental finch]

I can't send the link, send it directly to you through the picture, I installed it using this script

[fresh hollow]

thank you @mental finch I'll try to reproduce

[fresh hollow]

Hey @mental finch I was able to run the installer, stake the node, and have it participate. See the logs attached. Please follow the steps I used in the logs and see if you have some success. If you run into any issues, then let's do it together to hopefully unblock you! share your email and availability so I can set up a call tomorrow

[mental finch]

I am trying to update. Why is it prompted that I have not installed the authenticator? Then it stops and deletes the authenticator. Why?

Can't it be updated directly?