#Multiple game Crash

1 messages · Page 1 of 1 (latest)

simple shale
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New Crash:
LoginId:e50f97c64a37c50b779a7b9c95a4b266
EpicAccountId:c452cce1d8fa493589d743f922b2ea20

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

VoyageSteam_Win64_Shipping
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kernel32
ntdll

paper summit
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I'm also getting this and cannot resolve it with the suggested troubleshooting steps

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Was this resolved?

forest galleon
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This issue is not likely game related. Memory access issues can by symptoms of failing ram, overly aggressive anti-virus, malware, overclocking, faulty GPU drivers, incorrect BIOS settings. Only in rare instances is it game code or game corruption.

If you have a Nvidia GPU with over 4GB of video ram, check to see if you have "Resizable Bar" or "4G Support" enabled in your BIOS. It allows your motherboard to see and utilize you GPU's onboard memory above 4 gigabytes.

If you have a Nvidia GPU, I have assisted a few Caretakers with checking their BIOS, GPU and game settings to get a better experience. Let me know if you have time this week to meet in one of the voice-chat-# channels to review your settings.

paper summit
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Yeah I understand what you're getting at, but that's definitely not my issue. This is the only game that crashes out like this and I'm running a 9070 XT and 9600X with 32GB RAM. The game ran fine till I hit the first POI out of the starter dock.

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I've run through the noraytracing and deleting files support pages. I've rolled drivers back too

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Is there a bios guide? I'm a techy I'm happy to run through a guide on my own but I appreciate the offer

forest galleon
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I don't have a BIOS guide, but google "bios resizable bar" and "resizable bar AMD" you should find where the setting is for your motherboard and in your AMD GPU controls. Just last night I walked a Caretaker with a Nvidia 3080 with 16GB of VRAM through finding and enabling it in their BIOS and it made a huge difference. During that session they shared screen and launched Star Citizen, which they said was almost unplayable, and were ecstatic by the framerate, experience and stability.

paper summit
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I'll check it out and report back, thanks

paper summit
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Unfortunately it was already enabled

paper summit
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Is this a saved file corruption issue? It seems to get worse and worse and then I restore a saved file back-up and I can play for a few minutes then crash again

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Everytime the beacon is ready to be activated it turns to custard

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Can I crash a save putting solar panels in the front of my ship?

outer sail
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That could be tested. If you uploaded your sav file here, someone may test it and see if it causes their system to crash. That would at least rule out sav file vs pc

paper summit
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I don't think you're doing the game any favours blaming peoples PCs

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This is clearly a game issue, its wide spread and whilst I'm happy to look at work arounds this needs to be on the list to fix somewhere