sonic warren
Yesterday, I received an email with awakenings for heroes. I had the 5th awakening on Rook, so I exchanged it for a hero skin.
Return the 1st awakening to Rook.
And take the skin.
Why did you make a mistake with the distribution, and I lost the resources I had?
How was I supposed to know it was a mistake?
Why did you resolve your mistake this way? By taking resources I honestly earned by collecting them from banners???
Please fix it.
Ingame name:DanzalCary
Ingame server:S6-015
Ingame ID:1415128163962158080
sonic warren
Here is proof that I had a 5th awakening before receiving the letter.
brazen ruin
Well, to know it was a mistake: it was posted ingame wirh a notification in the KNOW ISSUES section
and
Here:
#📢┆game-announcements message
For the rest, wait for support in monday to check individual case
sonic warren
I hope this problem will be resolved by Monday
brazen ruin
They already told me, after a check and if all is correct as stated, they will remove the skin and resent the imprint
sonic warren
Thank you very much
final dawn
Where do I write to get back lost dupes?
Have lost for exanple my extra invira?
Same with my Journ
brazen ruin
You had them extra via Mail? Than its correct. If you had then + extra and used the extra for skins we need to know which skins you bought
final dawn
Have not bought anything
No artifacts either
And when I do only use dupes of heroes that is i5
wide plaza
@brazen ruin Can u make again some together topic so people dont start their own "Missing something" reports so its all in one place ? Thanks
final dawn
Nope, gone throw all my mails in game, this is the only I have had
The first one
Nothing after besides event rewards, of different kinds
So happy that i extremly seldol delete any mails
brazen ruin
Have not bought anything
Than it is correct, rhat it got removed again, rhe mail was falsely sent to more players than it should have, that now is the correction of it
final dawn
Se if I can find my print before we had our heroes back
I had those before
This is from 7 april
There I also have i2 iv
Not something that was wrong that I had more
I had two of her since before
Same with Journ for example
So if removing things we previously had, then its really poor
cerulean birch
Sounds like they left the Apprentice to test the fix, for the previous fix, that was in itself a fix, of the fix, of the update, that was also not done right in the first place 🙈🙈🙈
You couldn’t make it up!
brazen ruin
Sounds like they left the Apprentice to test the fix, for the previous fix, that...
No, they removed exactly what was sent too much via Mail. And people ignored all messages ingame snd discord that it wull be reverted and spent it for skins
Or artifacts
wanton ingot
From the screenshot it looks as if you got one Perseus instead of the 2nd Ivira. 🙂
i2 Journ is 3 copies of Journ.
proud compass
Yesterday, I received an email with awakenings for heroes. I had the 5th awakeni...
Dear Traveler, We have sent you a direct messsage. Please kindly check it and provide the requested information. Thank you for your cooperation.
proud compass
Se if I can find my print before we had our heroes back
Dear Traveler,
Could you please provide more details about the issue? Are you referring to heroes that may have been missing from the reissued resources?
Thank you for your cooperation.